Therapy Office Manager
3 days ago
$50000–$75000 yearly
Full-time
Turn Of River-Newfield, Stamford
Company Overview:
Join a dynamic private therapy practice specializing in multiple disciplines, including physical, occupational, and speech therapy as well as personal training, massage therapy, social work and nutritional counseling, providing services both in-office in Stamford, CT, and in homes throughout Connecticut and New York. We pride ourselves on delivering personalized care and ensuring seamless coordination between patients, clinicians, and administrative staff.
Position Summary:
We are seeking an experienced and motivated Therapy Office Manager to oversee the daily operations of our practice. This role requires a skilled professional with a background in healthcare administration who thrives in a fast-paced environment. The ideal candidate will be responsible for managing patient intake and scheduling, coordinating therapy services, supervising clinical staff, and maintaining organized and compliant patient records.
Key Responsibilities:
Service Coordination:
Manage the scheduling of therapy sessions for patients across disciplines and locations, ensuring efficiency, coverage and patient satisfaction.
Coordinate home visit schedules with clinicians and families.
Serve as the central point of contact for clinicians, patients, and referring providers.
Administrative Management:
Handle patient intake, including verifying insurance details, obtaining referrals, and ensuring proper documentation.
Maintain accurate and up-to-date patient records, including medical doctor orders, therapy plans, and insurance authorizations.
Oversee email correspondence and answer phones, emails and texts with professionalism and efficiency.
Staff Management:
Support and manage clinical staff by addressing scheduling conflicts, ensuring compliance with documentation requirements, and providing general operational guidance.
Foster a collaborative and supportive work environment.
Operational Oversight:
Monitor daily office functions, including supply management, equipment maintenance, and adherence to policies and procedures.
Ensure smooth workflows and address operational issues as they arise.
Communication and Collaboration:
Maintain open and professional communication with patients, families, staff, and referral sources.
Act as a liaison between the clinical and administrative teams to ensure continuity of care.
Qualifications:
Bachelor’s degree in Healthcare Administration, Business Administration, or a related field (preferred).
3-5 years of experience in healthcare and administrative roles, preferably in a therapy or outpatient setting.
Excellent communication, organizational, and time-management skills.
Strong ability to multitask, prioritize, and adapt to changing needs in a fast-paced environment.
Proficiency in electronic medical record (EMR) systems, scheduling software, Google platform and Microsoft Office Suite.
Detail-oriented with a commitment to maintaining compliance and confidentiality standards.
A desire to help others and a collaborative, solution-oriented mindset.
Why Join Our Team?
Opportunity to work in a growing, patient-focused practice.
Collaborative and supportive team environment.
Competitive compensation and benefits package.
A meaningful role where your contributions directly impact the lives of patients and families.
Room for growth.
How to Apply:
Interested candidates should submit an application online at HQHTherapy.com. Applications will be reviewed on a rolling basis. We look forward to hearing from you!
