General Manager
hace 3 días
Covington
Job DescriptionDescription: Oversee, direct, and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. Requirements: Primary: • Promote, work, and act in a manner consistent with the mission of Goodfellas Pizzeria and Wiseguy Lounge., • Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis., • Monitor and maintain compliance with health and fire regulations regarding food preparation and serving, and building maintenance., • Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment., • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner., • Ensure compliance with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests., • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures., • Count money and make bank deposits., • Investigate and resolve complaints regarding food quality, service, or accommodations., • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation., • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures., • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement., • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity., • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted., • Maintain food and equipment inventories, and keep inventory records., • Schedule staff hours and assign duties., • Establish standards for personnel performance and customer service., • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary., • Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs., • Keep records required by government agencies regarding sanitation or food subsidies., • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity., • Organize and direct worker training programs, resolve personnel problems, make hiring and termination decisions, and evaluate employee performance., • Be knowledgeable of restaurant policies regarding personnel, • Administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures., • Continually strive to develop staff in all areas of managerial and professional development., • Order and purchase equipment and supplies., • Review work procedures and operational problems to determine ways to improve service, performance, or safety., • Assess staffing needs and recruit staff., • Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control., • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable., • Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items., • Attend all scheduled employee meetings and offers suggestions for improvement., • Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant., • Monitor employee and guest activities to ensure liquor regulations are obeyed., • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients., • Develop, plan, and implement restaurant marketing, advertising and promotional activities and campaigns., • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned., • Create specialty dishes and develop recipes to be used in dining facilities., • Establish and enforce nutritional standards for dining establishments, based on accepted industry standards., • Cash registers, Point-of-sale terminals, POS software, and workstations., • Personal computers, tablets, smart phones and/or handheld devices., • Quarterly profit-sharing bonus program with senior leadership and management teams., • Tipped Compensation for excellent service provided., • Employee Discounts on food and beverages., • Health and Life insurance coverage., • 401K with Employer Match for long-term savings., • Paid Time Off for rest and personal time., • Career growth potential - Opportunity to advance to higher managerial roles, such as: Area Manager.