Patient Care Coordinator
5 days ago
Garden City
Job DescriptionWe are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our physical therapy office located in Garden City, N.Y. You will be the first point of contact for our patients, you will play a vital role in creating a welcoming and efficient environment. Your responsibilities will include scheduling appointments, verifying insurance, handling patient inquiries, and supporting the clinical team with administrative tasks. Duties: • Greet patients warmly and check them in for appointments, • Answer phone calls, respond to inquiries, and direct calls appropriately, • Schedule, confirm, and reschedule patient appointments, • Verify patient insurance information and process necessary paperwork, • Collect co-pays, process payments, and maintain accurate billing records, • Maintain patient records with confidentiality and accuracy, • Assist with prior authorizations and insurance claims as needed, • Ensure the waiting area and front desk are clean, organized, and stocked with necessary materials, • Support the clinical team with administrative tasks as neededRequirements:, • High school diploma or equivalent required; additional education in medical administration is a plus, • Previous experience in a medical office or physical therapy clinic preferred, • Strong customer service and interpersonal skills, • Proficiency in using electronic medical records (EMR) systems and Microsoft Office, • Ability to multitask and work efficiently in a fast-paced environment, • Knowledge of insurance verification and billing procedures is a plus, • Excellent communication skills, both verbal and writtenCompensation:, • Starting salary is $17 per hour, based on experience and qualificationsBenefits (if applicable):, • 401(k), • 401(k) matching, • Competitive pay based on experience, • Dental insurance, • Health insurance, • Paid time off and holidays, • Vision insurance