Branch Manager
14 days ago
Charlotte
Job DescriptionDescription: About Us: Since 1984, Quick Roofing has been trusted by millions as one of America’s leading roofing companies. Our success is built on integrity, resilience, and a commitment to excellence. As we continue to grow, we’re looking for driven professionals to join our team where your work makes an impact, your growth is supported, and your success is celebrated. We are seeking an experienced Roofing Branch Manager to lead daily operations, drive revenue, and build a strong, high-performing team at the branch level. Description: The Branch Manager is responsible for overseeing all aspects of branch operations, including sales performance, production, staffing, customer satisfaction, and financial results. This role requires a hands-on leader with roofing or construction experience who can balance people management, operational execution, and business growth. The ideal candidate is a confident leader who holds teams accountable, solves problems quickly, and understands how to scale a roofing operation while maintaining quality and profitability. Responsibilities: Branch Operations & Leadership • Manage all daily branch operations for a roofing location, • Lead and develop sales reps, project managers, and office staff, • Drive roofing sales revenue, pipeline performance, and closing ratios, • Oversee roofing production, scheduling, quality control, and timelines, • Monitor branch P&L, budgets, labor costs, and profitability, • Ensure roofing projects are completed on time, on budget, and to quality standards, • Resolve escalated customer service and warranty issues, • Track and report key KPIs, sales metrics, and operational performance, • Enforce safety standards, company policies, and compliance requirements, • Drive branch sales performance and support the sales team with training, coaching, and strategy, • Monitor pipelines, closing ratios, and key sales metrics, • Oversee job scheduling, production timelines, and quality control, • Ensure projects are completed on time, within budget, and to company workmanship standards, • Manage branch budgets, labor costs, and profitability, • Review branch P&L, production costs, and revenue performance, • Ensure exceptional customer service from start to finish, • Handle escalated customer concerns and resolve issues professionally, • Ensure compliance with company policies, safety standards, and local regulations, • 5+ years of experience in roofing, construction, or home services management, • Prior experience in a Branch Manager, Operations Manager, or Senior Leadership role preferred, • Strong understanding of roofing operations, sales processes, and production workflows, • Proven ability to lead, motivate, and manage high-performing teams, • Experience managing budgets, KPIs, and operational metrics, • Excellent communication, problem-solving, and decision-making skills, • Comfortable working in fast-paced, high-volume environments, • Competitive base salary + performance bonus, • Health, dental, and vision insurance, • 401(k) with company match, • Growth opportunities within a multi-location organization, • Established brand with nationwide growth, • Strong systems, support, and operational infrastructure, • Opportunity to lead and grow a market as your own business Quick Roofing provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other protected characteristic.