Program Director - Gracie Barra North Phoenix
6 days ago
Phoenix
Job DescriptionSalary: $2,000 / monthly (Initially) Gracie Barra is actively seeking a passionate Jiu-Jitsu Program Directorwho would be excited to join the staff at ourGB North Phoenix, AZ school! We are seeking an experienced and passionate Jiu-Jitsu Program Director to join our team. Responsibilities include curriculum development, class scheduling, instructor coordination, and program growth. The ideal candidate has a strong background in Jiu-Jitsu instruction, program management and is dedicated to creating a positive and thriving learning environment. Join us in shaping the future of our Jiu-Jitsu community. The Program Director should be approachable, engaging, and enthusiastic about Brazilian Jiu-Jitsu, creating a bridge between the students and the BJJ training experience. Join our dynamic team and become an integral part of our mission to empower individuals through the art of Brazilian Jiu-Jitsu. If you are a dedicated Jiu-Jitsu practitioner with a passion for directing and helping others reach their full potential, we would love to hear from you. • Position Type: Part-time/Full-time, • Skills, • Required, • Sales, • Time Management, • Task Management, • Communications, • Club Management System Knowledge, • Event Management, • Inventory management, • Organization, • Phone Skills, • Must possess excellent customer service skills;, • Ability to relate well to children, to communicate effectively, build rapport, and maintain positive relations with members staff, and & leadership;, • Enthusiasm, high energy and exceptional human relations and motivational skills;, • Ability to work effectively with people of different backgrounds, abilities, opinions, and perceptions;, • Should possess effective budgetary and programmatic experience;, • Ability to speak effectively before groups of members, participants, volunteers or employees;, • Ability to attract, maintain, lead and motivate quality staff and volunteer leadership., • Tasks and Processes, • The Program Director is responsible for bringing in potential students, enrolling them, and maintaining relationships with students and parents in the school., • Answer the School's Phone, Email, Facebook Messages and any other inbound point of contact with clients, • Manage Appointments, • Enroll Students, • Inventory Management/Sales of products in Pro shop, • Ensures the effectiveness of the new students enrollment system, • Develops the internal communication strategy, along with the Instructor, marketing department, and keeps the students updated and informed about the school, its operations and activities, • Assists the Instructor in developing the absentee student strategy for the month, • Develops the delinquent student strategy for the month together with the billing department, • Assists the instructor developing the seasonal Gracie Barra school event calendar together with the Instructor and marketing department, • Assists the Head Instructor with updating the schedule for the Gracie Barra school, • Presents the program to the prospective student, • Executes or supervises the new student enrollment procedures, • Ensures the accuracy of the data on the club management system, • Prepare Attendance Cards, • Deals with cancellation requests, leading the canceling student not to cancel the agreement, • Supports the accounts receivable assistant on the development of the delinquent account strategy for the month, • Inputs and/or changes information on the billing system, • Address any possible student complaints and recommendations, • Ensures that the walk-in prospects are well received and offered an opportunity to schedule and introductory lesson, • Ensures that the phone is being answered quickly during business hours in a polite, objective, and exciting manner & prospects are scheduled for intro classes, • Schedules/confirms the introductory lesson appointment, • Follows up with introductory lesson no shows and pending enrollment, • Prepares the designated reports and gives it to the supervisor, • Working Tools, • Telegram, • Canva, • Google Apps, • Monday, • Slack, • WhatsApp, • Telegram, • Zoom, • Social Media Tools, • Clubready, • Work Schedule, • Monday - Friday, • 9:00 am to 12:00 pm | 4:00 pm to 9:00 pm, • Saturday, • 8:00 am to 1:00 pm Adjustments can be made according to the school-specific schedule. If an intro is at the school for a 12PM class the PD needs to be there • Dress Code, • Off the mats, • GB Tshirt, • Jeans, pants, or shorts, • Tennis shoes / Sandals (No Board shorts with sandals), • On the Mats, • White GB Official Uniform (GB Gi, GB Rashguard, GB Belt), • Personal Hygiene, • Keep Hair and Beard Trim or well maintained., • Maintain a professional and clean appearance, • Professionalism, • Maintain a professional social media profile in line with the values of Gracie Barra., • Avoid debates about controversial topics such as religion and politics., • Compensation