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Senior Software Engineer page is loaded## Senior Software Engineerlocations: Chicago, IL 60607time type: Full timeposted on: Posted Todayjob requisition id: 31537RWhen you’re the best, we’re the best. JOB DUTIES AND RESPONSIBILITIES:**Design, develop, enhance, code, test, deliver and deb

Senior Software Engineer - Seller Experience. We are looking for a Senior Software Engineer to join the Seller Experience team. This is a full-time, hybrid position based in Chicago; reporting to the Seller Experience Engineering Manager.

QA and test engineering experience, desirably on backend or platform-level software. We are looking for a Senior Software Test Engineer to join our software engineering team in Chicago. ITRS is hiring Senior Software Test Engineer.

Software Development Life Cycle: Knowledge of software development life cycle; ability to use a structured methodology for delivering and managing new or enhanced software products to the marketplace. Software Integration Engineering: Knowledge of software integration processes and functions; ab

As a Senior backend Software Engineer, you will contribute to design, development, testing and deployment of enterprise API services or distributed systems. Software Integration Engineering. Knowledge of software integration processes and functions; ability to design, develop and maintain interfaces

Senior Software Engineer - Seller Experience. We are looking for a Senior Software Engineer to join the Seller Experience team. This is a full-time, hybrid position based in Chicago; reporting to the Seller Experience Engineering Manager.

Senior Manager, Software Engineer (People Leader). At least 6 years of professional software engineering experience (Internship experience does not apply). As a Capital One Software Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One.

Engage in cross-functional collaboration throughout the entire software lifecycle* Lead in design sessions and code reviews with peers to elevate the quality of engineering across the organization* Define, create, and support reusable application components/patterns from a business and technology pe

Senior Manager, Software Engineer. At least 6 years of experience in software engineering (Internship experience does not apply). We are seeking Full Stack Software Engineers who are passionate about marrying data with emerging technologies.

The Senior Software Engineer is responsible for the design, development, administration, and maintenance of web-based application solutions that support critical business functions. The day-to-day responsibilities of the Senior Software Engineer will include:. Chapman and Cutler LLP is seeking a Sen

As a Senior Software Engineer, you will have the opportunity to shape the future of Grainger’s Customer IAM strategy, mentor peers, and make a direct impact on how our customers and employees securely interact with Grainger’s digital ecosystem. Senior Software Engineer - Authentication Services.

Senior Engineer, Embedded Systems Development.Embedded Software Development Engineer,.Product Development Division designing, implementing, testing, and integrating real time, multitasking software for Shure's professional audio products.This role will work on architecture and design work as well as

Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services. Java, Scala, Python, Go, or Node. Senior Software Engineer (Go/Java/Python, AWS

BigTime is looking for an experienced Developer to join our AI team! This is a fantastic opportunity to join a high-growth SaaS company! As a Senior Software Engineer, AI, you will be working across the entire application stack. As a Senior AI Engineer, you’ll architect and build agentic workflows

As a Senior Software Engineering Manager, you'll be the direct leader of critical groups with significant responsibilities. These groups may sometimes be more heavily resourced with more senior staff or more staff in general or be responsible for more technically complex or strategically important p

BigTime is looking for an experienced Developer to join our AI team! This is a fantastic opportunity to join a high-growth SaaS company! As a Senior Software Engineer, you will be working across the entire application stack. As a Senior AI Engineer, you’ll architect and build agentic workflows tha

Zero Hash is seeking a Senior/Staff Software Engineer to architect and enhance our distributed systems infrastructure while building new features. Collaborate with platform engineers to set up new services. Experience building and operating software in a multi-regional cloud infrastructure.

With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enr

A Senior Software Engineer for the Digital Asset Management IT platform is responsible for leading the design, development, and enhancement of scalable, secure, and high-performance DAM systems. Mentor and guide junior engineers, fostering best practices in software development and system design. Ex

Senior Engineer, Software (Windows Driver). Shure is seeking a highly skilled and motivated Senior Software Engineer to change the future of audio. Initiative, passion for innovation, creativity, and a solid understanding of software engineering is required.

Our company is seeking a talented and experienced Senior Distribution Electrical Engineer to join our Utilities team in the Engineering industry. The successful candidate will be responsible for creating high-quality designs and plans, using software like AutoCAD and MicroStation, and managing elect

Software company looking to bring on a Senior Software Engineer.

This is a Senior Software Engineering position that builds customer identity and authentication systems for their e-commerce platform.

Job Description Middleground provides outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude. We are looking for an eager, hungry, fast paced, and motivated local to Illinois individual for full time salaried employment who is willing to work hard and be a team player. In this opportunity, the ideal candidate will be responsible for providing Windows based technical support to end-users on a variety of issues under the guidance of senior engineers, as well as work towards maintaining and administering our client IT environment networks, servers, and cloud. Most technical support will be either from our office or on-site at client locations in the Chicago area. This support will involve responding to telephone calls and e-mails and then identifying, researching, and resolving technical problems with Microsoft Windows related software and PC Hardware. This role will provide support coverage for 40 hours a week, with occasional after hours or weekend scheduled work and upgrades. The right candidate is responsible for the continuous operation of all including personal computers, laptops, mobile devices, local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support, desktop software support and network troubleshooting for clients. Qualifications/Requirements: • College degree in Computer Science preferred or equivalent work experience., • Certifications in A+, MCSA, MCSE preferred or equivalent work experience., • Must have a minimum of 5 years’ work experience as an IT Support Engineer in a corporate or managed services environment., • Must have 3-5 years of Microsoft Server experience, • Must have excellent knowledge of Microsoft Office applications and be able to support them., • Must have excellent customer service skills., • Must be self-directed and have the ability to problem solve., • Must have ability to be disciplined and self sufficient, • Ability to lift up to 50 lbs., • Must have valid driver's license., • Preferred to have Managed Service Provider experience You will learn an immense number of things at our company. Background will be checked. Please send your resume and contact information, and one recent IT project you completed. This will be a W2 position. Professional working environment. Job Type: Full-time Middleground Technologies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, sex/gender (including pregnancy, childbirth, breastfeeding, or related conditions), sex stereotype, gender identity/gender expression/transgender (including whether or not you are transitioning or have transitioned), and sexual orientation, marital status, religion (including dress and grooming practices), age (40 and above), physical or mental disability, medical condition, results of genetic information/characteristics, or military or veteran status. Any other basis protected by federal, state, or local law or ordinance or regulation. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. Powered by JazzHR gKmhQ4JrHx

Job Descriptionoverview The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Helpdesk Engineer plays an important role in making sure that happens. The Senior Helpdesk Engineer handles escalated support requests for the Service Delivery Team. They are assigned the support requests that the Junior Helpdesk Technician can’t handle. When help is needed the Senior Helpdesk Engineer can turn to the Service Delivery Manager for guidance and support. RESPONSIBILITIES & TASKS CUSTOMER SERVICE  Work on and resolve escalated Helpdesk Tickets  Delight our Clients with a Friendly, Quick and Helpful Experience  Provide the Client with advanced remote troubleshooting  Remote Hardware Maintenance and Support USE OF OUR TICKETING SYSTEM  Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests  Managing and recording all work though our Ticketing System  Make sure that Client Documentation in well maintained  Split tickets that have several issues into their own individual ticket  Make sure that tickets aren’t “stale” throughout the process USE OF OUR MONITORING & MANAGEMENT TOOL  Review RMM dashboard and apply remediation actions as indicated by our Processes  Review regularly scheduled/automated actions as indicated by our Processes PROJECT WORK  From time to time the projects team will need additional resource to help deliver projects either on site or remotely. When opportunities arise the Senior / L3 Enginner may be required to help with project delivery COMMUNICATION, REPORTING & RISK  Escalate tickets that require Service Delivery Manager support  Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue  Submit Timesheets & Expense reports as indicated on their SOPs  Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients TEAM WORK  Mentor the “Junior” Service Team Members  Follow the schedule provided by the Service Delivery Manager or Service Coordinator / Dispatcher  Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks  Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues  Identify opportunities for improvement and make constructive suggestions for change  Contribute to the process of innovative change effectively  Undertake other duties as required by the Service Delivery Coordinator, Service Delivery Manager or CTO SKILLS AND ATTRIBUTES DESIRED  A love of (and ability to) Solve Problems & Challenges  Great Communications skills, founded in being a good listener  Advanced understanding of support tools, techniques and how technology is used to provide services  Advanced understanding of operating systems, business applications, printing systems and network systems  Advanced diagnosis skills of technical issues related of end-user hardware & software and network devices  Advanced experience and knowledge of working with the Microsoft 365 Platform  Must be able to type quickly and accurately while talking on the phone  A deep desire to deliver an amazing Client Experience  Advanced knowledge of IT Applications, Software & Hardware  The ability to speak both Geek and human  Great Communications skills, founded in being a good listener  A deep desire to deliver an amazing Client Experience  Drivers license  The ability to speak both Geek and Human  The ability to keep up with & adapt to the fast-paced IT world NICE TO HAVE  Experience using a Ticketing system / RMM Tool and PSA software  Experience providing support via remote tools  Experience handling Technical Service Tickets  Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc.  Client Experience Certifications such as Helpdesk Habits etc.  Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business. PERKS • Get your birthday off 🤓, • Generous incentives for reaching Team and Company Goals, • Excellent Health / Dental and Vision plan!, • An easy-going environment and culture (we all enjoy what we do), • The flexibility to work from home (we run a Hybrid office), • A Stand-Up Desk and High-Powered Laptop, • A Proactive Approach to Ongoing Training to help you develop life-long skills CAREER GROWTH For someone looking to progress their role, the Senior Helpdesk Engineer naturally leads into roles such as: the Service Delivery Manager or CTO. Powered by JazzHR qo2gmVu83u