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Job DescriptionSalary: $21-$23 We are a fasted paced, privately owned clinic looking for our next Customer Service Rockstar. Staff culture is a huge priority for us. We are looking for someone to join our hard working, hard laughing, team while providing high quality care for our patients. We're a thriving hospital experiencing exciting growth, with our second location opening soon! As part of our expansion, we're looking to add passionate, skilled professionals to our team across multiple roles. The CSR is the clients first contact when calling or visiting the practice and as such represents the professional image of the practice to callers and visitors. They answer telephones, emails, greet clients, prepare patient files, receive, and relay client correspondence, and updates client financial records. The exceptional CSR has the ability to diffuse negative client situations and foster client bonding. Check us out on Instagram to meet our team! @westcoastpet EDUCATION AND LICENSURE REQUIREMENTS High school diploma or equivalent. Customer Service background required. Typing skills required. Some computer knowledge required EXPERIENCE REQUIREMENTS Experience with basic office functions in a busy office environment. Minimum 12 months prior experience in a veterinary hospital or similar setting is required Minimum 18 years old PERSONAL REQUIREMENTS The receptionist must be able to: Be flexible in attitude and work habits. Knows how to pronounce, spell and the meaning of commonly used veterinary terminology. Perform basic computer skills and typing, is familiar with veterinary practice management software and vocabulary. Physical Effort: Work requires lifting and carrying records and equipment weighing up to 25 lbs; requires sitting and standing for extended periods or time. Working conditions: May be exposed to unpleasant odors, noises and animal feces. May be exposed to bites, scratches and contagious diseases. Veterinary Knowledge / Client Education Can answer clients inquiries about basic animal care questions and routine procedures. Also can communicate with clients about basic medical conditions. Has deeper knowledge of and can educate clients on over-the-counter products such as shampoos and supplements; has full knowledge of heartworm and external parasite preventives to promote client education and sales. Can guide clients to make appropriate decisions regarding optimum pet care including triage of patients over the phone. Understands veterinarians preferences with regards to scheduling and recommendations. Can educate clients on vaccine recommendations Admitting / Discharging Patients/ Cash Handling Can admit patients and handle medical records entries accurately. Can prepare health certificates, immunization certificates, laboratory requests, and euthanasia consent forms. Can handle client/patient transfers with ease. Can prepare client invoices for services performed. Can accurately handle payment collection including returns and complex transactions. Can accurately and empathetically communicate estimates/treatment plans to clients. Is responsible for efficient workflow for technician and veterinary appointments Hospitality Can bond with clients during interactions. Can keep the front desk a positive area even in the event there is a client wait time. Schedule Management Can work to maintain an effective veterinarian appointment schedule, screening emergencies and prioritizing cases that need to be seen. Computer Knowledge / Telephone Skills Receives and relays telephone, fax, and email messages accurately and promptly. Answers telephones and handle calls quickly, efficiently and in a professional and friendly manner using a multi-line system. Can enter and update client and patient information into practice computer software. Has good computer skills and shows accuracy in inputting details. Personal Conduct/Attitude/Teamwork Dependable, arrives at shift in a timely manner and is committed to upholding the core values and mission of the hospital Can maintain positive, cooperative relationships with other employees. Can display tact and respect with team members even when busy or hectic. Feel and express a genuine liking for animals and their owners and for working in an animal care field. Client Communication Can conduct oneself in a confident and professional manner with clients even when situations are stressful and/or focused on individual tasks. Can deal intelligibly, pleasantly, and efficiently with clients, often doing several things at one time. Can greet clients with poise and natural effort. Can outline costs and fees in a positive light while supporting hospital payment policies. Can turn future clients (phone-shoppers) into clients through relationship building and bonding. Can easily remember clients and patients names and uses them. Can handle client correspondence including procedure reminders, thank you cards, welcome cards, sympathy arrangements and cards, and A/R statements. Facility Maintenance Can maintain a professional/welcoming appearance of the front office through cleaning and organization. Can offer proper upkeep for and troubleshoot office equipment including pcs, telephones, copiers, and fax machines. Organization/Time Management Can work almost constantly in the presence of other staff members and clients. Understands and carries out oral and written directions. Other Performs other duties as assigned. We offer four 10-hour shifts. One weekend day required Job Type: Full-time Salary: $21-$23 per hour Benefits -- Benefits are outlined in the employee manual and are separate from the hourly wage. 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance Perfect Attendance bonuses Quarterly Team Outings Mentorship Program Opportunity for growth within the company Schedule: 10-hour shift Day shift Weekend availability

Job Description About PracticeTek Stop scrolling-your dream job might just be here! At PracticeTek, we don’t do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That’s the vibe here: high-energy, high-impact, and 100% human. Ready to jump in? Let’s go! We’re on a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years, we’ve brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you’ll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you’re building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity. We believe in showing up with consistent care, staying always ahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren’t just words; they’re how we live, work, and make an impact together. At PracticeTek, you’ll get to: · Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs. · Team up with passionate, talented people who care deeply about patients, providers, and making a difference. · See your impact firsthand by helping practices deliver care that’s simpler, smarter, and better for everyone. · Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development. Why You’ll Love It Here As part of the TekTribe, you’ll enjoy: · Comprehensive health, dental, and vision coverage options · Wellness benefits that support lifestyle, behavioral health, and overall wellbeing · Flexible paid time off, sick time, and 10 company-paid holidays · 401(k) plan with company match to help you build your future · Culture Committee driving initiatives that spark connection, fun, and belonging · A workplace powered by innovation, collaboration, and energy every day Magic Touch is a technology company that provides software solutions tailored exclusively for dental lab manufacturers. The company's software is designed to help manufacturers streamline their operations, manage inventory, track sales, and enhance customer relationships. With a focus on innovation and customer satisfaction, Magic Touch is a trusted partner for dental manufacturers of all sizes. If you are passionate about technology and the dental industry, Magic Touch may be the right place for you. The Customer Support Department: At Magic Touch, our Customer Support Department is the heartbeat of the customer experience. We’re a team of problem-solvers, innovators, and relationship builders dedicated to helping dental lab manufacturers get the most from our software solutions. Operating within a multi-tiered support model, our specialists handle everything from quick resolutions and workflow guidance to complex database, automation, and integration challenges. Every interaction reflects our commitment to responsiveness, expertise, and genuine care. We collaborate closely across teams to ensure every customer receives clear communication, lasting solutions, and exceptional service. Guided by PracticeTek’s mission to make healthcare technology effortless and accessible, our department thrives on curiosity, accountability, and the shared goal of helping our clients succeed. The Career Opportunity: The Customer Support Specialist II is a proficient technical resource responsible for managing complex customer issues requiring deeper investigation and product expertise. This role handles Tier 2 support calls, chats, and emails, analyzing, reproducing, and troubleshooting issues to deliver timely and accurate resolutions. Leveraging SQL Server skills, the specialist uses and writes queries to diagnose data-related problems and troubleshoot issues. As a subject matter expert in core product functionality and dental lab manufacturing workflows, this position bridges frontline and advanced support by mentoring Tier 1 specialists, coordinating escalations, and collaborating with cross-functional teams. The specialist also participates in internal and customer training to strengthen knowledge sharing and product adoption. The position is based in San Marcos or San Diego, CA with a hybrid work schedule (3 days per week in office). What You’ll Do Here’s how you’ll help us bring our mission to life and show up as a Trusted Partner: The Customer Support Specialist II has responsibility for the following outcomes: • Ticket Management: Prioritize and manage tickets consistently across the queue, adhering to SOPs and SLAs. Accurately categorize and assign SLA tags to ensure correct prioritization and response., • Calls, Chats & Emails, • Handle Tier 2 inquiries efficiently, asking targeted questions to diagnose and resolve issues on first contact whenever possible., • Escalate to Tier 3 appropriately with complete context., • Choose the most effective communication method (phone, chat, or email) to maximize efficiency., • Customer Satisfaction: Deliver a professional, friendly experience in every interaction. Listen actively, collect relevant information, and provide timely solutions., • Collaboration: Partner with other departments to share insights, improve workflows, contribute to knowledge base, and support knowledge transfers., • Mentorship: Guide Tier 1 specialists to strengthen product knowledge, improve customer relationships, and increase efficiency., • Escalations: Manage Tier 1 escalations promptly, ensuring SLA compliance and thorough documentation for any Tier 3 hand-offs. Assume ownership during Rush or Emergency issues until resolved or reassigned, and notify management per SLA guidelines., • Training: Deliver training for staff and customers, pre- and post-launch, to support knowledge transfer and engagement. How Success is Measured Here’s how we’ll know you’re making an impact and raising the bar: • SLA Compliance, • Ticket Resolution/Escalation Time, • Reopen Rate, • Average Answer Rate, • Average Handle Time, • Average Time in Queue, • Escalation Accuracy/Rate, • CSAT, • Brand Confidence What You Bring Your unique talents are what make you shine. For this role, success looks like: Education: Bachelor's (Preferred) Experience: • Technical support or help desk: 3–4 years (Required), • Direct experience with proprietary or SaaS business software: 2–3 years (Required), • CRM or ticketing software: 3–4 years (Preferred), • Microsoft Windows Server OS: 2 years (Preferred), • SQL query writing and troubleshooting: 2 years (Required), • Familiarity with IIS, SSL certificates, or similar web environment troubleshooting, • Strong analytical, problem-solving, and communication skills Ready to Join? If you’re excited to bring your ideas, energy, and expertise to a team that’s shaping the future of healthcare, we can’t wait to hear from you. Apply today and let’s make healthcare simpler, smarter, and Better.Together. The Fine Print (That Really Matters) At PracticeTek, we determine compensation by considering market data, internal equity, and each candidate’s skills and experience. For this position, we reasonably expect to pay between [Salary Range]. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable. PracticeTek is an Equal Opportunity Employer. We are committed to creating an inclusive environment where all employees feel valued and supported. All qualified applicants will receive fair treatment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, age, disability, veteran status, genetic information, marital status, uniformed service status, or any other characteristic protected under applicable law. This job description is not a contract of employment and does not alter the at-will relationship between PracticeTek and its employees.

Job DescriptionJob Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older for in store work. You must be 18 years of age or older for Delivery work. General job duties for all store team members • Operate all equipment., • Stock ingredients from delivery area to storage, work area, walk-in cooler., • Prepare product., • Receive and process telephone orders., • Take inventory and complete associated paperwork. Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)., • Must be able to make correct monetary change., • Verbal, writing, and telephone skills to take and process orders., • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Exposure to: • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas., • Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust., • Cramped quarters including walk-in cooler., • Hot surfaces/tools from oven up to 500 degrees or higher., • Sharp edges and moving mechanical parts. SENSING • Talking and hearing on telephone., • Near and mid-range vision for most in-store tasks., • Depth perception., • Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following : Standing: Most tasks are performed from a standing position. Walking: Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting • Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck., • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'., • Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying, • Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves., • Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store., • Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray., • Pushing, • To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push., • Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Additional Information STOOPING/BENDING • Forward bending at the waist is necessary at the pizza assembly station., • Toe room is present, but workers are unable to flex their knees while standing at this station., • Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day., • Forward bending is also present at the front counter and when stocking ingredients.CROUCHING/SQUATTING Performed occasionally to stock shelves and to clean low areas. REACHING • Reaching is performed continuously; up, down and forward., • Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves., • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes., • Eye-hand coordination is essential. Use of hands is continuous during the day., • Frequently activities require use of one or both hands., • Shaping pizza dough requires frequent and forceful use of forearms and wrists., • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter., • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. In addition to the above listed descriptions. Delivery drivers will also need to be able to perform the following: Driving Specific Job Duties • Deliver product by car and then to door of customer., • Deliver flyers and door hangers.Requires, • Valid driver's license with safe driving record meeting company standards., • Access to insured vehicle which can be used for delivery.Essential Skills, • Navigational skills to read a map, locate addresses within designated delivery area. DRIVING: Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. WALKING: Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. CLIMBING: During delivery of product, navigation of five or more flights of stairs may be required. Work Conditions Exposure to: Varying and sometimes adverse weather conditions when delivering product, driving and couponing. Sensing: Far vision and night vision for driving.

Job Description Animals Only Small Animal Rehabilitation Client Service Representative Essential Job Duties include, but not limited to: • Be an essential and responsible member of our patient care team and work closely with all other team members, • Always exercise professional, patient, respectful communication, • Be able to accurately describe and discuss the treatments offered at our clinic to current and potential clients including but not limited to underwater treadmill, laser, shockwave, massage, physical therapy / fitness, chiropractic, weight loss, and more, • Have an organized and thorough approach to patient information gathering from clients and referring veterinarians, • Work closely with clinic manager to refine operation efficiency, • Manage the daily flow / pace of the incoming and outgoing patients, • Be available at front desk for client assistance at all times, • Skilled multi-tasking for check-in process, check-out process, scheduling / rescheduling appointments, confirming appointments, sending and receiving patient records and documents, managing phone calls and voicemails, ensuring all payments are received for services, • Working with electronic medical record software, computer and phones, • Maintain clinic cleanliness and organization in accordance with hospital protocols, • Maintain detailed and accurate patient record keeping, • Assist with exceptional client education and communication in accordance with hospital protocols, • Ability to use electronic medical record systems efficiently and accurately - EzyVet Software preferred, • Perform all other duties as assigned, • Ability to assist all team members as needed, including veterinarians, technicians, practice manager, and other client service representatives, • Ability to work both independently and as an essential part of a team, • Ability to work with, safely restrain, and lift companion animals of all sizes, • Ability to correctly assess patient body language and adjust handling protocol to reduce patient stress and increase compliance, • Ability to communicate respectfully, patiently, and accurately with clients and other staff members, • Ability to accurately communicate policies to clients and consistently enforce them, • Ability to sit, stand, walk, jog, stoop, bend, twist, kneel, and/or crouch for long periods of time, • Be regular in attendance and timeliness Requirements: • Have at least 2 years of fast-paced veterinary customer service experience, or equivalent professional experience, • Have a personal interest and/or experience with integrative medicine, • Know how to pronounce common veterinary terms and give basic descriptions of the treatments offered at our clinic, • Proficient and efficient computer and phone skills Details: • Job Type: Full-time or Part-time, • Schedule: Monday through Friday, 8 hour shift; no nights, no weekends; subject to change, • Work location: in person, • Pay: Negotiable $20.00 - $23.00 per hour based on experience, • Benefits: 401k (with company match), paid time off, paid holidays Powered by JazzHR q0gBiJwZVe

Job DescriptionBenefits: • 401(k), • 401(k) matching At One World Fitness (Planet Fitness), our focus is always on doing the next right thing. This by making a positive impact in our communities to enhance peoples lives with an affordable, high-end fitness experience. We Set the Tone as such task requires a team of inspiring, motivated, competitive, and hardworking go-getters. As one of the fastest-growing franchises and operators of fitness centers in the United States, One World Fitness is just getting warmed up. Currently with 33 locations across the East/West Coast and expected to double the number within the next 3-4 years. We are continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future for the leadership of tomorrow. Job Summary: Member Services Representative (MSR) position at Planet Fitness is more than just a job, it is an opportunity for personal development, leadership, organization and to maximize your career while helping improve the lives of our members...the upbeat environment and friendships you will gain are a bonus too! Our MSRs are the foundation of our success and are solely responsible for creating and maintaining the unmatched atmosphere that makes Planet Fitness unique in the fitness industry. While working with us you will have the opportunity to learn skills applicable to any future job, develop life-long relationships, and grow your career with the company. We believe in promoting from within and most of our managers started out in this role. Essential Duties and Responsibilities: • Greet members, prospective members, and guests, providing an exceptional customer experience., • Enforcing the Judgement Free zone, • Always smile and be courteous., • Taking prospects on tours, • Handle all front desk related activities including:, • Answer phones in a friendly manner and assist callers with a variety of questions., • Check members into the system., • New member sign-up., • Take prospective members on tours., • Help members download PF Mobile App, • Facilitate needed updates to members accounts., • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed., • Completed assigned cleaning areas., • Promotes sales of Tanning lotions and Memberships., • Create connections with the community!Qualifications/Requirements, • Customer service background preferred., • Basic computer proficiency., • A passion for fitness and health., • Upbeat and positive attitude!, • Experience in Sales, • Punctuality and reliability are a must., • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations., • Strong listener with the ability to empathize and problem solve., • Demonstrate diplomacy in all interactions while using appropriate behavior and language., • High School diploma/GED equivalent required., • Must be 18 years of age or older., • CPR Certification AED/First Aid /CPRPhysical Demands, • Continual standing and walking during shift., • Continual talking in person or on the club phone during shift., • Must be able to occasionally lift to 50 lbs. If you would enjoy being part of a team first performance-based company than this is the place for you! We are seeking for an asset who enjoys new challenges and lets their ambition/hard work be a factor in overcoming these. We provide all the tools, but it is about how you use them to build your success.

Job Description OUR CORE PILLARS: Safety | Operational Excellence | Shareholder Value Propulsion Controls Engineering has a current opening for a IT Help Desk Technician, with 1–3 years of helpdesk, technical support, or IT operations experience in a multi-location or enterprise environment; based in our San Diego, CA location. POSITION SUMMARY The IT Helpdesk Technician provides Tier I–II technical support within Técnico’s Managed Services Organization (MSO). This role is responsible for addressing incoming support requests, resolving hardware and software issues, managing access and user configurations, and ensuring high-quality, timely service delivery consistent with MSO service-level expectations. The technician supports enterprise systems, local infrastructure, and business applications to maintain operational continuity across multiple subsidiary. Education and Experience: • Bachelor’s degree in computer science, Information Technology, or a related field is required. High School diploma or GED required, associate degree in IT or related field preferred., • 1–3 years of helpdesk, technical support, or IT operations experience in a multi-location or enterprise environment., • A comprehensive understanding of networking principles is essential for effective communication and data exchange within and between organizations., • Demonstrated expertise in network engineering, operations, and performance analysis., • Proficient in technical troubleshooting with practical experience., • Demonstrates the capability to operate autonomously with limited oversight., • Understanding of computing infrastructures., • Proficient in server management and monitoring tools., • Demonstrates outstanding analytical skills and a strong aptitude for resolving complex issues., • Demonstrated ability to effectively communicate and support non-technical individuals in navigating complex technical challenges., • Health Insurance (medical, dental, vision, company paid life insurance, voluntary plans such as supplemental life insurance, critical illness, and hospital indemnity), • Paid Time Off, • Company paid holidays, • Retirement savings plan (401(k) plan with company matching and an Employee Stock Ownership Plan), • Career development opportunities IT HELP DESK TECHNICIAN EEO/AA/Vet/Disabled #zr

Job DescriptionBefore applying to this job opening, please review the Company's Applicant Privacy Policy located at: This Applicant Privacy Policy governs the Company's collection, use, and sharing of personal information you provide during the application process. Customer Experience Specialist - BMW of El Cajon Non-Exempt Job Summary: The Customer Experience Specialist is responsible for enhancing customer satisfaction and loyalty by monitoring, analyzing, and improving the service experience. This role focuses on engaging with customers, gathering feedback, addressing concerns, and implementing strategies to improve the dealership’s Customer Satisfaction Index (CSI) scores. Essential Functions: • Engage with customers post-service to gather feedback and assess satisfaction levels., • Analyze CSI data and identify areas for service improvement., • Collaborate with service advisors and management to enhance customer experiences., • Address and resolve customer concerns to ensure a positive outcome., • Develop and implement strategies to boost CSI scores and customer retention., • Assist in training staff on best practices for customer engagement and satisfaction., • Maintain accurate records of customer interactions and feedback., • Support service team operations to ensure a seamless customer experience., • Maintain satisfactory attendance. Minimum Qualifications: • 1-3 years of experience in customer service, preferably in an automotive or dealership setting., • Strong communication, interpersonal, and problem-solving skills., • Proficiency in customer management systems and dealership software., • Ability to multitask and work in a fast-paced environment., • Ability to lift up to 15 pounds., • Associate’s or Bachelor’s degree in Business, Communications, or a related field., • 3 plus years of customer service experience, preferably in an automotive dealership or service department., • Experience working with Customer Satisfaction Index (CSI) metrics and improvement strategies., • Strong knowledge of dealership management software and customer relationship management (CRM) systems., • Proven ability to handle customer concerns and improve overall satisfaction., • Knowledge of CSI metrics and customer satisfaction improvement strategies., • Excellent problem-solving and conflict-resolution abilities., • Frequently stands, walks, sits; uses hands; frequently reaches with hands and arms; frequently talks and hears., • Occasionally climbs or balances; occasionally stoops, kneels, crouches, squats or crawls; occasionally lifts up to 15 pounds., • Office setting, typically within the service department at a dealership., • Climate controlled., • Noise level is moderate. Employee Benefits Include: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Employer Paid Life Insurance, • Employer Paid AD&D, • 401k (with Employer match), • Vacation Package, • Tenure recognition and awards, • Vehicle Purchase Discount Program, • Vehicle Service Discount Program, • Golf Benefits at Maderas Golf Club (subject to qualification) If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check. Sunroad is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities and access to all programs, services, and activities. If you require accommodations to participate in the application process or to perform the essential functions of the job, please contact the HR Department to discuss your needs confidentially. We will work with you to identify appropriate accommodations based on your specific circumstances and in compliance with applicable laws. We are an Equal Opportunity Employer (M/F/D/V) and maintain a drug-free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check. Sunroad is an Equal Employment opportunity and Affirmative Action Employer. We are committed to providing equal opportunity in all of our employment practices, including selection, race (including traits historically associated with race such as hair texture and protective hairstyles such as braids, locks, and twists); religion; religious creed; religious dress/grooming; color; age (40 and over); sex; sexual orientation; gender; gender identity (meaning a person’s identification as male, female, a gender different from the person’s sex at birth, or transgender); gender expression (including a person’s gender-related appearance or behavior, whether or not stereotypically associated with the person’s sex at birth); national origin; ancestry; citizenship status; uniform service member status; military or veteran status; marital status; pregnancy; childbirth; medical conditions related to pregnancy, childbirth, or breast feeding; medical condition (including cancer related or HIV/AIDS related); handicap; physical disability; mental disability; genetic characteristics; genetic information; or any other protected status in accordance with the requirements of all federal, state and local laws. Our Equal Employment Opportunity Policy applies equally to interns and volunteers. Company DescriptionFounded in 1977, Sunroad Enterprises is a diversified holding company based in San Diego. Sunroad consists of three distinct divisions: Automotive, Real Estate and Maderas Golf. With successful ventures across multiple countries, we bring a strategic focus to seeing developments come to life. Sunroad Enterprises is one of the largest minority-owned businesses in San Diego and has earned numerous quality commendations from local, regional, and national organizations. Please visit our website to learn more about our endeavors and career opportunities: in 1977, Sunroad Enterprises is a diversified holding company based in San Diego. Sunroad consists of three distinct divisions: Automotive, Real Estate and Maderas Golf. With successful ventures across multiple countries, we bring a strategic focus to seeing developments come to life. Sunroad Enterprises is one of the largest minority-owned businesses in San Diego and has earned numerous quality commendations from local, regional, and national organizations. Please visit our website to learn more about our endeavors and career opportunities:

Job Description About the Role This is a hands-on, face-to-face outside sales role—no sitting behind a desk all day. You’ll be out in the community meeting business owners and hiring managers, introducing our staffing services, and building long-term relationships. Once you bring in new clients, you’ll also manage those accounts and make sure they receive great service and support. No experience in sales? That’s completely fine. We’ll train you. What matters most is your attitude, communication style, and willingness to put yourself out there. If you’re someone who enjoys meeting new people, can hold a great conversation, and likes the idea of building something from the ground up, you’ll do really well here. What You’ll Do • Meet with local businesses and introduce our staffing solutions, • Build strong relationships through consistent in-person outreach, • Turn conversations into new clients, • Manage client accounts and ensure long-term satisfaction, • Stay organized and actively build your own pipeline, • Represent the company with professionalism, energy, and confidence What We’re Looking For • Naturally outgoing and comfortable talking with new people, • High energy, positive attitude, and strong communication skills, • No sales experience required—we will train you, • Coachable, motivated, and eager to learn, • Comfortable with rejection and able to keep moving forward, • Valid driver’s license and reliable transportation (daily field work required) Perks & Benefits • Base salary + uncapped commission (your effort drives your earnings), • Paid training and ongoing support, • Mileage and expense reimbursement for client meetings, • Clear path for fast career growth in sales and leadership, • A supportive, high-energy team that celebrates wins together Why This Role This is a great fit if you want something active, social, and career-building—not a traditional office job. You’ll be meeting people daily, learning sales from the ground up, and building real income potential early in your career. Company DescriptionGo-Staff, Inc. is an equal opportunity employer. All decisions regarding recruiting, screening, hiring, training, promotion, transfer, pay, training, benefits and other conditions of employment will be made based on valid job qualifications and business reasons. All such decisions will be made without discrimination due to any characteristic or condition (including, but not limited to, criminal history) protected by federal, state, or local law.Go-Staff, Inc. is an equal opportunity employer. All decisions regarding recruiting, screening, hiring, training, promotion, transfer, pay, training, benefits and other conditions of employment will be made based on valid job qualifications and business reasons. All such decisions will be made without discrimination due to any characteristic or condition (including, but not limited to, criminal history) protected by federal, state, or local law.

Job DescriptionBefore applying to this job opening, please review the Company's Applicant Privacy Policy located at: This Applicant Privacy Policy governs the Company's collection, use, and sharing of personal information you provide during the application process. Salesperson Non-Exempt Job Summary: The Salesperson is responsible for engaging with customers to understand their needs and preferences, presenting vehicle options, and guiding them through the buying process. This role involves providing exceptional customer service, meeting sales targets, and ensuring a positive buying experience from start to finish. Essential Functions: • Greet and assist customers who visit the dealership, providing a welcoming and professional atmosphere., • Conduct thorough needs assessments to understand customer requirements and preferences., • Present and demonstrate vehicles, highlighting features, benefits, and pricing to match customer needs., • Offer test drives to all prospects. Follow dealership procedures to obtain proper identification from customers prior to test drive., • Guide customers through the entire sales process, including vehicle selection, financing options, and closing the sale., • Prepare and present sales proposals, including detailed quotes and trade-in evaluations., • Negotiate terms and finalize agreements in alignment with dealership policies and customer satisfaction., • Maintain in-depth knowledge of the dealership’s vehicle inventory, including specifications, features, and benefits., • Stay informed about the latest industry trends, new model releases, and competitive products., • Provide accurate information and advice to customers on vehicle features, pricing, and financing options., • Address and resolve customer inquiries, concerns, and complaints in a professional and timely manner., • Follow up with customers post-sale to ensure satisfaction and address any additional needs or issues., • Build and maintain strong customer relationships to encourage repeat business and referrals., • Meet or exceed individual and team sales goals and targets., • Track and report on sales performance, including leads, sales conversions, and customer feedback., • Participate in sales meetings and training sessions to enhance skills and performance., • Process sales paperwork, including contracts, vehicle registrations, and financing applications., • Maintain accurate and up-to-date customer records in the dealership’s CRM system., • Coordinate with the finance department to ensure smooth processing of transactions and approvals., • Represent the dealership in a positive and professional manner at all times., • Participate in dealership events, promotions, and community activities to promote the dealership and its offerings., • Adhere to dealership policies, procedures, and ethical standards in all sales activities., • Maintain satisfactory attendance. Minimum Qualifications: • Minimum 1 year of customer service, sales, or retail experience., • Valid state sales license., • Valid driver’s license and safe driving record; required to have California driver's license within 30 days following date of hire., • At least one year of verifiable driving experience., • Ability to lift up to 15 pounds., • Previous experience in automotive sales or a similar customer-facing role., • Excellent communication and interpersonal skills, with the ability to engage and persuade customers., • Strong understanding of automotive products, sales processes, and financing options., • Proficient in using CRM systems, dealership software, and Microsoft Office Suite (Excel, Word, Outlook)., • Ability to work in a fast-paced environment, handle multiple tasks, and manage time effectively., • Frequently stands, walks, sits; uses hands; frequently reaches with hands and arms; frequently talks and hears., • Occasionally climbs or balances; occasionally stoops, kneels, crouches, squats or crawls; occasionally lifts up to 15 pounds., • Prolonged periods sitting at a desk and working on a computer., • Work in both indoor and outdoor settings., • May involve exposure to varying weather conditions., • Climate controlled., • Noise level is moderate. Employee Benefits Include: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Employer Paid Life Insurance, • Employer Paid AD&D, • 401k (with Employer match), • Vacation Package, • Tenure recognition and awards, • Vehicle Purchase Discount Program, • Vehicle Service Discount Program, • Golf Benefits at Maderas Golf Club (subject to qualification) If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check. Sunroad is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities and access to all programs, services, and activities. If you require accommodations to participate in the application process or to perform the essential functions of the job, please contact the HR Department to discuss your needs confidentially. We will work with you to identify appropriate accommodations based on your specific circumstances and in compliance with applicable laws. We are an Equal Opportunity Employer (M/F/D/V) and maintain a drug-free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check. Sunroad is an Equal Employment opportunity and Affirmative Action Employer. We are committed to providing equal opportunity in all of our employment practices, including selection, race (including traits historically associated with race such as hair texture and protective hairstyles such as braids, locks, and twists); religion; religious creed; religious dress/grooming; color; age (40 and over); sex; sexual orientation; gender; gender identity (meaning a person’s identification as male, female, a gender different from the person’s sex at birth, or transgender); gender expression (including a person’s gender-related appearance or behavior, whether or not stereotypically associated with the person’s sex at birth); national origin; ancestry; citizenship status; uniform service member status; military or veteran status; marital status; pregnancy; childbirth; medical conditions related to pregnancy, childbirth, or breast feeding; medical condition (including cancer related or HIV/AIDS related); handicap; physical disability; mental disability; genetic characteristics; genetic information; or any other protected status in accordance with the requirements of all federal, state and local laws. Our Equal Employment Opportunity Policy applies equally to interns and volunteers. Company DescriptionFounded in 1977, Sunroad Enterprises is a diversified holding company based in San Diego. Sunroad consists of three distinct divisions: Automotive, Real Estate and Maderas Golf. With successful ventures across multiple countries, we bring a strategic focus to seeing developments come to life. Sunroad Enterprises is one of the largest minority-owned businesses in San Diego and has earned numerous quality commendations from local, regional, and national organizations. Please visit our website to learn more about our endeavors and career opportunities: in 1977, Sunroad Enterprises is a diversified holding company based in San Diego. Sunroad consists of three distinct divisions: Automotive, Real Estate and Maderas Golf. With successful ventures across multiple countries, we bring a strategic focus to seeing developments come to life. Sunroad Enterprises is one of the largest minority-owned businesses in San Diego and has earned numerous quality commendations from local, regional, and national organizations. Please visit our website to learn more about our endeavors and career opportunities:

Job DescriptionBefore applying to this job opening, please review the Company's Applicant Privacy Policy located at: This Applicant Privacy Policy governs the Company's collection, use, and sharing of personal information you provide during the application process. Client Engagement Coordinator - Sunroad Auto Shared Services Inc. Non-Exempt Job Summary: The Client Engagement Coordinator handles inbound service reservation calls, confirms service reservations, performs outbound follow-up calls as needed. Essential Functions: • Answer inbound calls promptly and professionally, focusing on providing excellent client experience that leads to a scheduled reservation with the service team., • Master and follow all training materials including inbound service call guides and Strategic Response (word tracks) in order to accurately answer all guest’s questions., • Make outbound calls for due and overdue service clients, Special Order Parts (SOP) notifications and “we owe” scheduling calls., • Keep current with service specials, all direct mail pieces, and recall notices from the manufacturer., • Use the Blueprint KnowledgeDrive™ to search for answer(s) to guest’s questions prior to transferring the phone call to a Service Advisor., • Following the “Call Center Representative Policies and Procedures” manual., • Must complete the ServiceMastery™ certification training with a minimum score of 85%. Service Coordinators must attend 100% of the certification training, which is four consecutive days., • Maintain satisfactory attendance. Minimum Qualifications: • Minimum two years’ experience in customer service, support, or a related role., • Ability to lift up to 15 pounds., • Experience using software to build and maintain complex forecasting models., • Excellent verbal and written communication skills., • Excellent organizational skills and attention to detail., • Excellent time management skills with a proven ability to meet deadlines., • Strong analytical and problem-solving skills., • Ability to function well in a high-paced and at times stressful environment., • Frequently stands, walks, sits; uses hands; frequently reaches with hands and arms; frequently talks and hears., • Occasionally climbs or balances; occasionally stoops, kneels, crouches, squats or crawls; occasionally lifts up to 15 pounds., • Office setting, typically within the customer service department., • Climate controlled., • Noise level is quiet to moderate. Employee Benefits Include: • Medical Insurance, • Dental Insurance, • Vision Insurance, • Employer Paid Life Insurance, • Employer Paid AD&D, • 401k (with Employer match), • Vacation Package, • Tenure recognition and awards, • Vehicle Purchase Discount Program, • Vehicle Service Discount Program, • Golf Benefits at Maderas Golf Club (subject to qualification) If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check. Sunroad is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities and access to all programs, services, and activities. If you require accommodations to participate in the application process or to perform the essential functions of the job, please contact the HR Department to discuss your needs confidentially. We will work with you to identify appropriate accommodations based on your specific circumstances and in compliance with applicable laws. We are an Equal Opportunity Employer (M/F/D/V) and maintain a drug-free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check. Sunroad is an Equal Employment opportunity and Affirmative Action Employer. We are committed to providing equal opportunity in all of our employment practices, including selection, race (including traits historically associated with race such as hair texture and protective hairstyles such as braids, locks, and twists); religion; religious creed; religious dress/grooming; color; age (40 and over); sex; sexual orientation; gender; gender identity (meaning a person’s identification as male, female, a gender different from the person’s sex at birth, or transgender); gender expression (including a person’s gender-related appearance or behavior, whether or not stereotypically associated with the person’s sex at birth); national origin; ancestry; citizenship status; uniform service member status; military or veteran status; marital status; pregnancy; childbirth; medical conditions related to pregnancy, childbirth, or breast feeding; medical condition (including cancer related or HIV/AIDS related); handicap; physical disability; mental disability; genetic characteristics; genetic information; or any other protected status in accordance with the requirements of all federal, state and local laws. Our Equal Employment Opportunity Policy applies equally to interns and volunteers. Company DescriptionFounded in 1977, Sunroad Enterprises is a diversified holding company based in San Diego. Sunroad consists of three distinct divisions: Automotive, Real Estate and Maderas Golf. With successful ventures across multiple countries, we bring a strategic focus to seeing developments come to life. Sunroad Enterprises is one of the largest minority-owned businesses in San Diego and has earned numerous quality commendations from local, regional, and national organizations. Please visit our website to learn more about our endeavors and career opportunities: in 1977, Sunroad Enterprises is a diversified holding company based in San Diego. Sunroad consists of three distinct divisions: Automotive, Real Estate and Maderas Golf. With successful ventures across multiple countries, we bring a strategic focus to seeing developments come to life. Sunroad Enterprises is one of the largest minority-owned businesses in San Diego and has earned numerous quality commendations from local, regional, and national organizations. Please visit our website to learn more about our endeavors and career opportunities:

Job Description Description • Troubleshoot and resolve Tier 2 and 3 escalated technical issues - Maintain and manage workload through computerized ITSM ticketing and tracking system - Troubleshoot hardware, software and networking issues on laptops, PCs, thin clients, and mobile devices - Use SCCM, Active Directory, and other diagnostic and remediation utilities to identify, diagnose and correct issues - Support, troubleshoot and train end users on Microsoft Office applications, including Office 365 email and Outlook Skills Technical support, hardware support, software support Top Skills Details Technical support,hardware support,software support Additional Skills & Qualifications • 1 year of experience supporting end-user equipment and telephone equipment - Experience installing, troubleshooting, building, and deploying desktop computers in a warehouse environment - Associate degree, bachelor’s degree or vocational training in a technical field of study - Warehouse experience supporting end-use equipment Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of San Diego, CA 92123. Pay and Benefits The pay range for this position is $28.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description JOB DESCRIPTION: The Desktop Support Technician (Tier II / Field Services) will provide hands-on, on-site support for an Active Directory (AD) and Microsoft 365 (M365) domain migration effort. This role is part of a Command Center / cutover support model, ensuring end users (including clinical staff) receive immediate assistance during migration waves. The technician will troubleshoot login/authentication issues, device access problems, application sign-in nuances (old vs. new credentials), and mobile device re-enrollment workflows. The ideal candidate is calm under pressure, highly customer-focused, and comfortable providing support in a hospital environment while following evolving documentation and escalation paths. KEY RESPONSIBILITIES: • Provide Tier II on-site desktop support during AD/M365 migration waves and command center operations, • Troubleshoot post-migration login issues (slow/failing sign-in, credential mismatches, profile/access issues), • Support M365 access issues (Outlook, Teams, OneDrive) and application authentication problems, • Assist users with mobile device management (MDM) / phone re-enrollment as required by migration, • Perform endpoint troubleshooting (Windows OS, profiles, device connectivity, peripherals), • Document work clearly in the ticketing system; follow triage workflows and escalation procedures, • Coordinate with internal teams for complex issues and ensure ownership through resolution, • Maintain professionalism and situational awareness while supporting clinical workflows REQUIRED SKILLS AND EXPERIENCE (BARE MINIMUM): • 4+ years of experience in an on-site, hands-on Tier II IT Help Desk / Desktop Support / Field Services role, • 4+ years supporting a Windows enterprise environment, • 4+ years using an enterprise ticketing system, • Enterprise experience (large-scale user/device support environments), • Active Directory experience (user account support, login troubleshooting), • High School Diploma or GED, • Ability to meet physical demands outlined below NICE TO HAVE SKILLS AND EXPERIENCE: • Prior hospital / healthcare IT support experience, • ServiceNow experience, • Certifications: A+, Network+, Security+, CCNA, • Strong written and verbal communication skills; customer-service mindset WORK ENVIRONMENT / PHYSICAL REQUIREMENTS: • Light to moderate energy level, • Lift/carry 25–35 lbs, • Push/pull 50–100 lbs (e.g., IT carts, equipment, similar physical demands), • Frequent keyboard / repetitive motion; continuous talking/hearing during support interactions, • Occasional bending, climbing, reaching, walking, standing, squatting/kneeling/crawling, • Lifting requirements: occasional 11–25 lbs (floor-to-waist and waist-and-above)

Allied Universal - - Responsibilities: Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor processing, and/or emergency response activities when appropriate.Monitor access to the location by verifying identification, managing visit

Please note that this position is a part-time appointment UCSD Layoff from Career Appointment: Apply by 5/7/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance. Under the supervision of the Clinical Operations Manager, the Front Desk Coordinator is responsible for coverage as needed in all Cancer Center areas, including but not limited to Clinical Care Coordinator desks and Call Center, for La Jolla, Hillcrest and North County locations. The Front Desk Coordinator supports patient-facing and operational workflows by greeting patients, performing check-in and check-out procedures, scheduling and updating appointments, and assisting with daily clinic operations. Scheduling responsibilities may include, but are not limited to covering, multiple Cancer Center Multi-Specialty Clinic areas at Moores Cancer Center, Koman Outpatient Pavilion, Multi-Specialty Clinics at McGrath Outpatient Pavilion in Hillcrest, Infusion and Fast Track, MRI, Imaging, and Laboratory Services. The Front Desk Coordinator conducts registration, insurance and authorization verification, updates patient demographics, schedules and updates appointments, collects co-payments, manages/monitors cash drawer, expedites reports, supports and assists with template requests, handles in-basket pool, assists with daily office workflow, works closely with physicians, nurses, staff, leadership and other UCSD departments. The Front Desk Coordinator provides Call Center Specialist coverage, which includes duties such as customer service, answering multi-line incoming calls, completing online registration, verifying insurance, scheduling appointments, securing authorization for scheduled services, expediting EPIC orders from routed referrals through the MUC work queue. The Front Desk Coordinator provides Clinical Care Coordinator coverage, which includes covering desk duties and assisting patients with expediting new patient scheduling by reviewing the Epic referral work queue on a daily basis. The Front Desk Coordinator assists physicians and all team members with managing all patient-related affairs and acts as patient liaison by fielding questions, scheduling appointments, arranging for hospital admissions, and assisting in other patient-related requests. The Front Desk Coordinator expedites patient needs, administrative duties, calendaring, academic duties, and other duties as assigned. * Three (3) years of relevant experience working in a large healthcare organization. * Prior scheduling experience. * Proven knowledge of third-party payors, including federal, state, and private health plans. * Experience with patient check-in/check-out and cash handling. * Demonstrated experience with insurance and authorizations. * Knowledge of appointment scheduling systems, preferably Epic. * Possess strong computer skills and be able to work between multiple systems during calls. * Must have excellent customer service skills. • Oncology experience., • Outpatient experience., • Epic-Cadence experience., • Bilingual English/Spanish, • Must be able to work various hours and locations based on business needs; Occasional Overtime/Holiday coverage., • Work locations including La Jolla, Hillcrest, and Kearny Mesa locations as needed. Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $27.49 - $34.17 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

UCSD Layoff from Career Appointment: Apply by 3/12/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance. As of 5/8/2026, opportunities at 80%-100% FTE are available. Under general supervision, The Front Desk Coordinator provides clinical and administrative support to the Dermatology Department. This position sets priorities, coordinates work of the unit and assists in establishing new work methods and procedures. Duties include assisting with motility procedures; support of equipment (processing and maintenance); providing patient care support for appointments; scheduling clinic and procedural visits, answering phones, filling physician block times, maintaining statistics, ordering supplies, utilizing computer system, and maintaining referral database. Additionally, this role provides customer service assistance to the staff, physicians, and patients. The Front Desk Coordinator is also required to provide coverage assistance as needed to other procedural areas. Performs other related duties as required. * A minimum of three (3) years of relevant experience in a large, complex healthcare setting. * Demonstrated knowledge of third-party payors, including federal, state, and private health plans. * Demonstrate problem-solving ability by using good judgment and applying these skills to assist customers and ensure that customers' expectations are met. * Strong organizational skills with a proven ability to prioritize tasks, meet deadlines, and manage competing demands with minimal supervision. * Proficient computer skills and ability to efficiently navigate between multiple systems during calls. * Strong ability to thrive in an interactive environment, demonstrating excellent customer service skills both in-person and over the phone. * Excellent communication skills with the ability to convey information clearly and effectively, both verbally and in writing. * Demonstrated ability to maintain strict confidentiality. * Be a self-starter who is accountable and requires minimal direction and supervision; a person who is open to new ideas; and a creative and flexible individual who is comfortable working in a large, complex organization. * Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability. * Basic knowledge of Microsoft Applications i.e., Outlook, Word and Excel * EPIC registration experience. * Medical terminology training and/or certificate. * Knowledge and experience in Dermatology. * Bilingual: English/Spanish. • Must be able to work various hours and locations based on business needs., • May be required to float to other sites to provide coverage as needed, including possible overtime. Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $27.49 - $34.17 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

UCSD Layoff from Career Appointment: Apply by 5/15/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance. Under the supervision of the Practice Manager, the Patient Service Representative provides front desk support by performing a variety of clerical and receptionist duties in support of daily patient services within clinical areas: greets patients, check-in and check out procedures, appointment scheduling, insurance, and authorization verification, updating patient demographics, audit billing documents, disposition appointments, co-pay collection, managing/monitoring petty cash drawer, and working closely with Center physicians, nurses, staff and other UCSD departments. Other related duties as assigned. * Three (3) years of related front desk, patient-facing administrative experience within a large, complex healthcare setting. * Strong knowledge of third-party payors, including federal, state, and private health plans. * Ability to work in an interactive environment and possess excellent customer service skills, both in person and over the phone. * Demonstrated computer skills/ability to work between multiple systems during calls. * Have excellent communication skills with the ability to communicate clearly both verbally and in writing. * Have strong organizational skills with demonstrated, independent ability to set priorities, handle deadlines, and manage conflicting demands with limited supervision. * Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment, and accountability. * Maintaining strict confidentiality with demonstrated experience applying good judgment and discretion is required. * Be a self-starter who is accountable and requires minimal direction and supervision; a person who is open to new ideas; and a creative and flexible individual who is comfortable working in a large, complex organization. * Experience in a fast-paced, multi-specialty clinic. * Urgent (walk-in clinic) or Primary Care experience. * Authorization and registration experience. * Epic experience. • Must be able to work various hours based on business needs. Possible overtime. Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $27.49 - $34.17 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Senior Cyber Security Engineer Cooley is seeking a Senior Cyber Security Engineer to join the Security team. Position summary: Cooley Technology embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that end, the Cyber Security Engineer is expected to recognize that the Cooley Technology department is a service organization first and foremost and will be evaluated on this requirement equal in importance to the technical or operational responsibilities outlined later in this document. The Cyber Security Engineer will work to maintain and monitor the security practices and systems implemented by the Firm. The Cyber Security Engineer will implement and manage security systems and tools as directed by Firm policies, procedures, and management. Specific duties include, but are not limited to, the following: Position responsibilities • Review, analyze and monitor security system reports and logs for suspicious activities, trends and patterns. This includes but is not limited to web filters, mail gateways, firewalls, encryption systems, anti-malware systems, IDS/IPS, • Configure, maintain, and administer security products and solutions used within the Firm, • Configure, maintain and administer firewalls, VPN, privileged access management (PAM), data loss prevention, EDR, and security information event monitoring (SIEM) systems, • As a member of the Incident Response team respond to alerts, warnings, incidents, and help desk tickets to ensure minimum exposure of Firm assets under the direction of the Cyber Security Manager, • Participate in troubleshooting efforts on all cyber security related problems to include the establishment, management, and use of TAM arrangements with specified security vendors, • Participate as a technician/engineer on Technology and Innovation projects, • Conduct risk and security reviews on products as directed by the Cyber Security Manager or Technology management, • Recommend controls to ensure the appropriate level of protection and adherence to the goals of the overall information security strategy, • Monitor Technology security metrics and measures to include monitoring security system logs, Windows server logs, and network monitoring systems, • Provide consultation and conduct internal investigations that may require forensic analysis under the direction of the Cyber Security Manager and/or Technology management, • Respond to audit findings as directed by the Cyber Security Manager and/or Technology Management, • Evaluate and recommend commercial security vendors and products, • All other duties as assigned or required Skills and experience: Required: • After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications, • Ability to work extended and/or weekend hours, as required, • Ability to travel, as required, • 5+ years of experience in information security with the proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy., • Proven practical experience in information security and well-rounded knowledge of Technology, • Experience working with:, • Active Directory, • Firewalls, • Intrusion Detection and Prevention Systems, • Endpoint Detection and Response (EDR) and management console, • Web filter/proxy technologies, • Encryption technologies - whole disk, e-mail, and data at rest, • Vulnerability scanners, • Data loss prevention, • Email gateways and anti-spam services, • Privileged account management systems, • Security information and event management systems, • AWS and Azure Cloud Services, • Bachelor's Degree in Information Technology or Computer Information Systems, • CISSP or equivalent certifications and/or experience, • Experience working with the following products:, • Palo Alto Network's Firewalls and Prisma Access, • Tenable Vulnerability Scanner, • VMWare, • Cyberhaven Data Loss Prevention, • Proofpoint Email Gateway and Anti-Spam, • Forensic Tools, • S/MIME email encryption, • Delina Secret Server, • Crowdstrike, • Google SecOps SIEM, • Two factor authentication technologies, • Penetration testing tools, • Patch management systems Competencies: • Exceptional customer service skills, • Excellent analytical, problem-solving, customer service, project management and communication skills, • Goal-oriented, • Excellent decision making, integrity and working with IT management, business users and staff, • Excellent oral and written communication skills, including technical and user documentation, • Strong organizational skills, • Ability to work independently and under high pressure with tight schedules and deadlines, • Ability to interact well with all levels of business professionals, • Excellent active listening skills, • Flexible and patient with process development/execution and adherence to instruct project management practices, • Capable of grasping new concepts quickly and without prior experience, • Detail-oriented, • Ability to multi-task and work in fast-paced environment, • Ability to interact and coordinate with several teams to achieve objectives, • Ability to solve problems independently and simultaneously, effectively managing multiple tasks, • Professional demeanor at all times Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected annual pay range for this position with a full-time schedule is $145,000 - $210,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

UCSD Layoff from Career Appointment: Apply by 5/7/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance. Under the direction of the Clinic Manager, the Front Desk Associate is the first point of contact for patients. The Front Desk Coordinator performs and coordinates front office patient centered duties, to include, but not limited to, greeting patients, co-pay collection, appointment scheduling, template adjustments, authorizations and referrals. The Front Desk Coordinator serves as a resource for patients, physicians, staff, and ambulatory care service managers. Performs other duties as required. * A minimum of three (3) years previous related experience in a large complex healthcare setting. * Demonstrated knowledge of third party payors including federal, state, and private health plans. * Proven problem solving ability by using good judgment and applying these skills to assist customers and ensure customers' expectations are met. * Demonstrated computer skills and be able to work between multiple systems during calls. * Ability to work in an interactive environment and possess excellent customer service skills both in person and over phone. * Have excellent communication skills with the ability to communicate clearly both verbally and in writing. * Be a self-starter who is accountable and requires minimal direction and supervision; a person who is open to new ideas; and a creative and flexible individual who is comfortable working in a large, complex organization. * Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability. * Have strong organizational skills with independent ability to set priorities, handle deadlines and manage conflicting demands with limited supervision. * Be able to maintain strict confidentiality with demonstrated experience applying good judgment and discretion. * Be able to work with any current and new department process changes. • BART or BLS at time of hire with commitment to get BART w/in 6 months of hire date, • Minimum 1 year related experience in an Ambulatory Clinic environment., • Bilingual English/Spanish., • Neurology clinic experience., • Must be able to work various hours and locations based on business needs., • May be required to float to other sites to provide coverage as needed., • Possible overtime required as needed. Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $27.49 - $34.17 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Please note that this position is a part-time appointment UCSD Layoff from Career Appointment: Apply by 5/19/26 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance. Front Desk Coordinator will provide superb customer service while ensuring accurate demographic, forms, insurance information is entered into the system. Will collect co-pays, keep patients aware of any delays, and check patients out after their appointment. This person will also coordinate authorizations, scheduling, and messages. * Minimum three (3) years customer service experience and recent admissions/registration experience in a large, complex healthcare setting. * Experience with registration, appointment scheduling, and insurance verification. * Knowledge of third-party payors including federal, state and private health plans. * Must have excellent communication skills with ability to communicate clearly both verbally and written. • Epic scheduling and electronic medical records experience, • Bilingual English/Spanish., • Copay Collections., • Epic Telephone calls., • Must be able to work various hours and locations based on business needs. Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $27.49 - $34.17 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

UCSD Layoff from Career Appointment: Apply by 5/15/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance. Under the supervision of the Department Supervisor, the Scheduling Coordinator supports daily patient services by managing a high volume of clinic calls and triaging them according to UC San Diego Health telephone and UCSD Experience standards. This role is responsible for accurate appointment scheduling and confirmation, determining authorization needs at the time of scheduling, and communicating changes promptly to clinical teams. The coordinator also prepares and distributes clinic schedules, monitors schedule order work queues, and ensures timely transcription of follow-up orders across Epic, PCIS/Varian, and Aria. The Scheduling Coordinator provides exceptional customer service by greeting and directing patients, completing registration both in person and by phone, and gathering demographic and insurance information. They verify eligibility through automated systems, collect co-payments and pre-payments, process daily deposits, and assist with routine billing inquiries. Additional responsibilities include checking patients in and out, coordinating transportation when needed, maintaining accurate financial documentation, and keeping patients informed of delays in care. This position serves as a key liaison among physicians, nurses, and Radiation Oncology staff and requires proficiency in navigating multiple systems simultaneously. The coordinator maintains a clean and professional front desk environment, manages incoming and outgoing records for outside referring providers, and supports monthly billing accuracy by reviewing appointment reports and eligibility for patients undergoing treatment. Additional duties may be assigned to ensure smooth and efficient clinic operations. * Three (3) or more years of relevant experience in a large complex healthcare setting. * Excellent written and verbal communication skills. * Advanced customer service skills in person and over the phone. * Working knowledge of medical terminology. * Proficient in typing and creating well-organized emails. * Prior scheduling experience. * Ability to build strong relationships with physicians, clinical and non-clinical team members, colleagues, and leadership. * Strong attention to detail, organization, time management skills and abilities. • Experience working in Radiation Oncology, Oncology, or any cancer-related clinic setting., • Minimum one year's experience in patient registration., • Experience working with the medical center's various computer programs, including PCIS, EPIC, IDX, RIS., • Fluent in English and Spanish., • Must be able to work various hours, including overtime, weekends, holidays, and locations based on business needs., • Position expected to float to multiple locations based on department staffing needs. Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $27.49 - $34.17 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

UCSD Layoff from Career Appointment: Apply by 3/12/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance. As of 5/8/2026, opportunities at 80%-100% FTE are available. Under general supervision, The Front Desk Coordinator provides clinical and administrative support to the Dermatology Department. This position sets priorities, coordinates work of the unit and assists in establishing new work methods and procedures. Duties include assisting with motility procedures; support of equipment (processing and maintenance); providing patient care support for appointments; scheduling clinic and procedural visits, answering phones, filling physician block times, maintaining statistics, ordering supplies, utilizing computer system, and maintaining referral database. Additionally, this role provides customer service assistance to the staff, physicians, and patients. The Front Desk Coordinator is also required to provide coverage assistance as needed to other procedural areas. Performs other related duties as required. * A minimum of three (3) years of relevant experience in a large, complex healthcare setting. * Demonstrated knowledge of third-party payors, including federal, state, and private health plans. * Demonstrate problem-solving ability by using good judgment and applying these skills to assist customers and ensure that customers' expectations are met. * Strong organizational skills with a proven ability to prioritize tasks, meet deadlines, and manage competing demands with minimal supervision. * Proficient computer skills and ability to efficiently navigate between multiple systems during calls. * Strong ability to thrive in an interactive environment, demonstrating excellent customer service skills both in-person and over the phone. * Excellent communication skills with the ability to convey information clearly and effectively, both verbally and in writing. * Demonstrated ability to maintain strict confidentiality. * Be a self-starter who is accountable and requires minimal direction and supervision; a person who is open to new ideas; and a creative and flexible individual who is comfortable working in a large, complex organization. * Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability. * Basic knowledge of Microsoft Applications i.e., Outlook, Word and Excel * EPIC registration experience. * Medical terminology training and/or certificate. * Knowledge and experience in Dermatology. * Bilingual: English/Spanish. • Must be able to work various hours and locations based on business needs., • May be required to float to other sites to provide coverage as needed, including possible overtime. Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $27.49 - $34.17 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Description More About the Role: Leidos is seeking a COMSEC Specialist to support efforts for the Service, Management, Integration and Transport (SMIT) Contract; supporting the largest IT services program for the Navy. Under the SMIT Contract, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network. The candidate will serve as the COMSEC Services Specialist, supporting the Transport Services Team and the Government COMSEC Service Owner. The selected candidate will possess the skills associated with the execution of COMSEC Services, providing a broad range of information security activities and operations at an approved level of security, across the enterprise. The candidate for this position should have experience supporting a broad-range of programs associated with overall information assurance and cyber security support; inclusive of security configuration and management services, data protection, anti-virus, malware detection and protection, host-based and endpoint security solutions, and audit and accountability services. Physical Requirements: *Must be able to lift and carry 50 lbs. for up to 100 feet at a time; must be able to lift 25 lbs. vertically using ladders. *Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time. *Must be able to utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets. *Must have normal color vision to identify different colors of wires and cables; must have correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR. *Must be able to drive corporate vehicle to different locations to work on projects and troubleshoot; valid state license required. What You'll Get to Do: *Be able to adhere to and maintain the COMSEC requirements set by the Department of the Navy (DON) COMSEC Policy and Procedures manual (CMS-1A), and any additional requirements set forth by the COMSEC manager (KOAM). *Assumes responsibility for all COMSEC inventory issued to include In Line Network Encryptors (INE) encryption equipment that is used or deployed at SMIT locations including remote sites, CONUS, and OCONUS. This includes implementations that are part of DSTB, Very Small Site Design (VSSD), Surge Kits, Executive Communication Kits, NMCI-managed encryption device at other sites, and any future solutions that use crypto devices. *Oversees the deployment of COMSEC equipment to include (configure, installing, cabling, keying, and inventorying) to include new projects, End of life equipment, and tech refresh. *Directs and manages inventory of crypto hardware and encryption electronic firefly and FTR keys. Participates in COMSEC inspections as required by COMSEC CO/Director and COMSEC account manager (KOAM). *Manage and safeguard any offline ready spare COMSEC equipment under Government and/or Contractor safeguard. *Trains other local team members as secondary COMSEC Local Elements in operating, configuring, safeguarding, and maintaining COMSEC equipment and Encryption keys. *Manages submitted requests using the Request for Crypto Form SF153's and other relevant COMSEC account documentation. *Ensures compliance with the DON for the designated COMSEC POC for cryptographic equipment related to deployments, repairs, and upgrades, as well as tracking the order to delivery. *Manages any firmware upgrades for INE devices listed on the COMSEC account. *Manages, monitors, and safeguards active encryption devices (in-network or accessed from outside the network). *Ensure compliance with maintaining an up to date at all time COMSEC LE file/Binder. *Manages encryption devices via DoD authorized management monitoring tool(s) and/or local console management capabilities. *Performs other information security duties including Trusted Agent (TA) Public Key Infrastructure (PKI) token issuer and PIN reset roles as required. You'll Bring These Qualifications: *Bachelor's degree from an accredited University/College in a related discipline with 5+ years of prior relevant experience. Relevant experience may be substituted for a degree. *US Citizen and DOD Secret Clearance, clearable to Top Secret. *Must have a DoD 8570 IAT Level II Certification, such as the CompTIA Security + CE, ISC2 Systems Security Certified Practitioner (SSCP), or Cisco Certified Network Associate (CCNA)-Security. *Flexibility to work independently, with vendors, or in teams, sometimes across geographic regions and members with varying information security abilities. *Detailed knowledge of COMSEC regulations i.e. CMS-1A, CMS-3A, CMS-7, IA policies and applicable regulations, policies, and procedures. *Demonstrated knowledge of NIST Information Technology Security Special Publications (SP) 800 series, with emphasis NIST SP 800-30, NIST 800-37, NIST 800-53a, NIST SP 800-61, NIST 800-171, DHS 4300A, CBP Handbook 1400-05D. These Qualifications Would be Nice to Have: *Bachelor's Degree in Computer Science, MIS, Business, or related field, with at least 8 years of prior relevant experience. *IAT III qualified in accordance with DoD 8570. Pay Range: $45.00 - $51.00/hr. NGEN If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. April 16, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range - The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit ___. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at ___. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at ___. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the ___. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

The Front Desk Coordinator is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include completing online registration, scheduling appointments and coordinating with patients to reschedule appointments as needed. * Three (3) years of related front desk experience in a large complex healthcare setting; or equivalent combination of education and experience. * Knowledge of third-party payors including federal, state and private health plans. * Experience updating Registration. * Possess problem solving ability by using good judgment and applying these skills to assist customers and ensure customer expectations are met. * Demonstrated computer skills and be able to work between multiple systems during calls. * Must have excellent customer service and communication skills with the ability to communicate clearly both verbally and in writing. * Be a self-starter who is accountable and requires minimal direction and supervision; a person who is open to new ideas; and a creative and flexible. • Ambulatory experience., • Cardiac Clinic experience., • Must be able to work various hours and locations based on business needs., • Must be able to float between cardiology clinics, SCVC, Bankers Hill, Encinitas. Annual Full Pay Range: $72,328 - $72,328 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $34.64 - $34.64 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

The Front Desk Coordinator is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include completing online registration, scheduling appointments and coordinating with patients to reschedule appointments as needed. * Three (3) years of related front desk experience in a large complex healthcare setting; or equivalent combination of education and experience. * Knowledge of third-party payors including federal, state and private health plans. * Experience updating Registration. * Possess problem solving ability by using good judgment and applying these skills to assist customers and ensure customer expectations are met. * Demonstrated computer skills and be able to work between multiple systems during calls. * Must have excellent customer service and communication skills with the ability to communicate clearly both verbally and in writing. * Be a self-starter who is accountable and requires minimal direction and supervision; a person who is open to new ideas; and a creative and flexible. • Ambulatory experience., • Cardiac Clinic experience., • Must be able to work various hours and locations based on business needs., • Must be able to float between cardiology clinics, SCVC, Bankers Hill, Encinitas. Annual Full Pay Range: $72,328 - $72,328 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $34.64 - $34.64 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

UCSD Layoff from Career Appointment: Apply by 5/15/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance. Under the supervision of the Practice Manager, the Patient Service Representative provides front desk support by performing a variety of clerical and receptionist duties in support of daily patient services within clinical areas: greets patients, check-in and check out procedures, appointment scheduling, insurance, and authorization verification, updating patient demographics, audit billing documents, disposition appointments, co-pay collection, managing/monitoring petty cash drawer, and working closely with Center physicians, nurses, staff and other UCSD departments. Other related duties as assigned. * Three (3) years of related front desk, patient-facing administrative experience within a large, complex healthcare setting. * Strong knowledge of third-party payors, including federal, state, and private health plans. * Ability to work in an interactive environment and possess excellent customer service skills, both in person and over the phone. * Demonstrated computer skills/ability to work between multiple systems during calls. * Have excellent communication skills with the ability to communicate clearly both verbally and in writing. * Have strong organizational skills with demonstrated, independent ability to set priorities, handle deadlines, and manage conflicting demands with limited supervision. * Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment, and accountability. * Maintaining strict confidentiality with demonstrated experience applying good judgment and discretion is required. * Be a self-starter who is accountable and requires minimal direction and supervision; a person who is open to new ideas; and a creative and flexible individual who is comfortable working in a large, complex organization. * Experience in a fast-paced, multi-specialty clinic. * Urgent (walk-in clinic) or Primary Care experience. * Authorization and registration experience. * Epic experience. • Must be able to work various hours based on business needs. Possible overtime. Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $27.49 - $34.17 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

About the McGrath Outpatient Pavilion: Located in Hillcrest, the McGrath Outpatient Pavilion is a state-of-the-art, 250,000-square-foot medical facility designed to meet the growing healthcare needs of our region. Spanning six floors, this advanced facility is home to key clinical programs and offers specialized diagnostic, treatment, and surgical services. With a strong emphasis on cancer care, we are committed to delivering world-class medical services in a patient-centered environment. Under the supervision of the Department Supervisor, the Scheduling Coordinator supports daily patient services by managing a high volume of clinic calls and triaging them according to UC San Diego Health telephone and UCSD Experience standards. This role is responsible for accurate appointment scheduling and confirmation, determining authorization needs at the time of scheduling, and communicating changes promptly to clinical teams. The coordinator also prepares and distributes clinic schedules, monitors schedule order work queues, and ensures timely transcription of follow-up orders across Epic, PCIS/Varian, and Aria. The Scheduling Coordinator provides exceptional customer service by greeting and directing patients, completing registration both in person and by phone, and gathering demographic and insurance information. They verify eligibility through automated systems, collect co-payments and pre-payments, process daily deposits, and assist with routine billing inquiries. Additional responsibilities include checking patients in and out, coordinating transportation when needed, maintaining accurate financial documentation, and keeping patients informed of delays in care. This position serves as a key liaison among physicians, nurses, and Radiation Oncology staff and requires proficiency in navigating multiple systems simultaneously. The coordinator maintains a clean and professional front desk environment, manages incoming and outgoing records for outside referring providers, and supports monthly billing accuracy by reviewing appointment reports and eligibility for patients undergoing treatment. Additional duties may be assigned to ensure smooth and efficient clinic operations. * Three (3) or more years of relevant experience in a large complex healthcare setting. * Excellent written and verbal communication skills. * Advanced customer service skills in person and over the phone. * Working knowledge of medical terminology. * Proficient in typing and creating well-organized emails. * Prior scheduling experience. * Ability to build strong relationships with physicians, clinical and non-clinical team members, colleagues, and leadership. * Strong attention to detail, organization, time management skills and abilities. • Experience working in Radiation Oncology, Oncology, or any cancer-related clinic setting., • Minimum one year's experience in patient registration., • Experience working with the medical center's various computer programs, including PCIS, EPIC, IDX, RIS., • Fluent in English and Spanish., • Must be able to work various hours, including overtime, weekends, holidays, and locations based on business needs., • Position expected to float to multiple locations based on department staffing needs. Annual Full Pay Range: $72,328 - $72,328 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $34.64 - $34.64 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Reporting to the Interventional Radiology Procedural Supervisor and under the supervision of the Interventional Radiology Clinic Supervisor, the Interventional Radiology Scheduler is primarily responsible for coordinating and scheduling interventional radiology clinic appointments, and procedures for multiple physicians and advanced practice providers at UCSD Hillcrest and Jacobs Medical Centers. This role manages all procedural scheduling activities within the Epic system, including Optime and Radiant, screens patients using medical terminology and procedural requirements, and serves as a liaison between internal and external clinical teams to ensure efficient and accurate coordination of care. The position also answers and manages multiple telephone lines, provides exceptional customer service, completes patient registration, bulk registrations as needed, insurance verification and authorization, and maintains referral databases and scheduling metrics. Clinic support functions, including front desk coverage and assistance with referrals, registration, and other operational needs, are provided as needed to support overall clinic workflow. The role requires strict adherence to scheduling protocols, telephone scripting, and departmental policies, strong organizational skills, and the ability to manage multiple priorities in a fast-paced clinical environment while contributing to a collaborative team culture. • Three (3) years of related call center and front desk experience in a large complex healthcare setting; or equivalent combination of education and experience., • Previous experience in a call center and/or customer service environment., • Epic Cadence scheduling experience or similar function., • Knowledge of third-party payors including federal, state and private health plans., • Must be able to work various hours and locations based on business needs., • Proven ability to handle multi-line incoming customer calls, schedule appointments, and perform online registration., • Must have excellent customer service skills, • Data entry experience., • Bilingual English/Spanish., • Must be able to work various hours and locations based on business needs., • Must be able to work overtime as required. Annual Full Pay Range: $72,328 - $72,328 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $34.64 - $34.64 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

The Port of San Diego is looking for a forward-thinking Director of Information Technology that will drive innovation, enable strategy and execute a technology vision that aligns with the Port's goals and enhances operational efficiency. The ideal candidate will bring a balance of strategic insight and hands-on-expertise, and is a dynamic leader that excels at building partnerships across departments. The Director of Information Technology at the Port of San Diego oversees a large department (35 positions and multiple consultants) and is responsible for a team that supports over 125 business and specialty applications. Under policy direction, plans, organizes and directs the activities of the Information Technology Department in providing sophisticated, comprehensive San Diego Unified Port District (District)-wide information technology services to support the achievement of District mission and strategies; provides expert professional assistance and guidance to District management on technology strategy, long-term technology initiatives and investments and uses of technology to meet operational, security and business requirements; implements technology to serve District operations and customers; directs and manages department staff to maintain high reliability of common use technology; and performs related duties as assigned. This single position class is responsible for managing and integrating broad, comprehensive information technology programs, systems and services for the District. These include enterprise applications, technical operating and security systems, datacenter infrastructure, networking and communications technology, data management, and centralized technical support services. The incumbent exercises leadership in formulating technology strategy and long-term technology direction for the District. Assignments are broad in scope and allow for a high degree of administrative discretion in their execution. Essential Duties and Responsibilities: The following statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. 1. Plans, organizes, controls, integrates and evaluates the work of the Information Technology Department. With subordinate managers and staff, develops, implements and monitors the Information Technology vision including long-term plans, goals, and objectives focused on achieving the department's mission and assigned priorities. Manages and directs the development, implementation and evaluation of work programs, plans, processes, systems and procedures to achieve District and department goals, objectives and performance measures. Develops and directs the implementation of policies and standards for the Information Technology Department., 2. Directs and participates in the preparation of multiple budgets including the Information Technology Department budget as well as overall District Technology Operating and Capital budgets. Reviews and approves the purchase of all District information technology equipment and services, including cloud services, on premise servers, storage arrays, network equipment, enterprise applications, standard end-user hardware and software items, professional services and contractor statements of work. Monitors budget performance against the department's annual plan., 3. Plans and evaluates the performance of managers and their assigned staffs; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with the District's human resources Standards and Procedures and labor contract provisions., 4. Provides day-to-day leadership and works with department managers and staff to ensure a high performance, customer service-oriented work environment which supports achieving the department's and the District's mission, objectives and service expectations; provides leadership and participates in programs and activities that promote workplace diversity and a positive employee relations environment., 5. Provides professional assistance to District management on information systems and technology, business applications, cloud services, network operations and support and related matters; provides comprehensive processing and technology support services and solves a broad range of complex computer technology-based problems., 6. In partnership with the Chief Information Security Officer, implements the District's information security strategy, by directing work programs to be carried out by Information Technology staff and management., 7. Works with District executives and managers to evaluate current and anticipated information systems and technology requirements and examines the feasibility of alternative conceptual approaches to meeting business strategies and requirements. Works with executives to prioritize applications development, technology and infrastructure upgrade requests; recommends approaches and action plans that will produce optimal return on District technology investments; promotes the uses of sound technology., 8. Monitors industry hardware and software trends in areas of particular relevance to port operations; evaluates the uses of emerging technology in meeting long-term District business, operating and security strategies; directs the study of new technology to determine its utility, consistency with District technology standards, relevance for meeting District business and operational requirements, and expected return on investment; recommends and establishes long range technology direction and strategies; establishes hardware and software standards for general use., 9. Develops and reviews reports of findings, alternatives and recommendations involving a broad range of complex technology and information system support issues; makes presentations to District management and others on technology projects and department operations; monitors developments related to information technology and evaluates their impact on District operations and programs; recommends policy and procedural improvements., 10. Directs through subordinate managers and staff, the delivery of information technology services including: systems development, network and firewall services, system engineering, application development and operations, system administration, user provisioning, computer operations and support services to all District departments; directs the development, enhancement, quality assurance testing and installation of new applications, application upgrades and enhancements, software installations and upgrades; provides advice and guidance on project implementation, including requirements assessments, vendor selection and project management; directs user training on new systems and applications; ensures that department documentation standards are met. Provides and directs the delivery of internal consulting services on computer technology issues., 11. Directs through subordinate managers and staff the operations, maintenance, administration and upgrade of District networks, server infrastructure, storage arrays, and communications infrastructure; ensures that all architectures meet Enterprise Architecture standards and District operational and security requirements; directs the establishment of enterprise database architectures and data management standards and the administration of enterprise databases and data repositories; directs the development and administration of disaster recovery framework, systems, and processes including systems redundancy., 12. Directs through subordinate staff the monitoring of all District technology assets to ensure that established system reliability, backup and recovery standards are met; evaluates and recommends major hardware and bandwidth upgrades., 13. Directs through subordinate managers and staff, the delivery of customer support services, including hardware and software repair and maintenance, application support, user account provisioning, desk-side support services, and tier one help desk services., 14. Maintains relationships with Information Technology Directors of other ports and similar agencies to stay abreast of technology developments and trends in port operations including information security implications. OTHER DUTIES, 15. Represents the District on technical advisory committees., 16. Prepares and reviews statistical reports, technical publications, memorandums of record, agendas and agenda sheets and miscellaneous correspondence; directs the maintenance of department files and records., 17. Monitors trends and developments in information technology; consults with vendors and other sources on industry and product direction, functionality and capabilities., 18. Shares technical expertise with District departments and Information Technology staff as needed for operational issues outside the scope of projects., 19. Approves software and hardware requests for other Port departments. Qualifications: Knowledge of:, 20. Principles, practices and techniques of information technology management, including applications design, hardware and software options for business and operations applications and the cost-benefit of systems alternatives., 21. Standardized operational frameworks for information technology operations management such as ITIL., 22. Operating principles, parameters, methods, practices and limitations of hardware and systems infrastructure comparable in size, scope and complexity to that of the District., 23. Principles and practices of data management and administration., 24. Methods and techniques of project management as applied to information systems development and installation., 25. Systems analysis methods and techniques., 26. Principles, methods and techniques applicable to long-range and strategic technology planning., 27. District operations and functions and associated information systems and technology issues., 28. Principles and practices of public administration, including budgeting, purchasing and maintenance of public records, 29. Research methods and statistical analysis techniques., 30. Organization and functions of a public board., 31. Principles and practices of effective management and supervision., 33. Plan, organize, integrate and manage a comprehensive technology program, including systems development, application operations, system administration and engineering, network operations and engineering, and customer support programs and services., 34. Identify information management issues and opportunities, analyze problems and alternatives and develop sound conclusions and recommendations., 35. Develop policies and procedures to guide secure and professional use of District information technology assets., 36. Assess user department technology requirements, set priorities and allocate resources to most effectively meet needs in a timely manner., 37. Evaluate programs and make recommendations for improvement., 38. Evaluate complex technology and strategies and make sound, prudent recommendations that maximize return on investment., 39. Understand and apply District, state, and federal policy, law, regulation and court decisions applicable to areas of responsibility., 40. Present proposals and recommendations clearly and logically in public meetings., 41. Represent the District effectively in meetings on a variety of technology issues., 42. Prepare clear, concise and comprehensive correspondence, reports, studies and other written materials., 43. Exercise sound, expert independent judgment within general policy guidelines., 44. Exercise tact and diplomacy in dealing with sensitive, complex and confidential issues and situations., 45. Establish and maintain effective working relationships with all levels of District management, other governmental officials, employees, vendors, the public and others encountered in the course of work. Licenses; Certificates; Special Requirements: A current, valid California Class C driver's license at time of appointment and maintained at all times thereafter in order to operate a vehicle on District business. California Department of Motor Vehicle (DMV) pull notice system: An incumbent in this position will be enrolled in the California DMV Pull Notice Program. The pull notice program provides information on the incumbent's driving record and driver license status on a periodic basis to the District. An employee assigned a District vehicle must acknowledge receipt and understanding of District Administrative Procedures covering the use of District vehicles. This position is subject to a pre-employment background check. The District will conduct a California Department of Justice/FBI fingerprint and criminal history check; felony convictions may be disqualifying. Misdemeanor convictions may be disqualifying depending on type, number, severity, and how recently they occurred. Criminal arrests and convictions during employment may result in termination or limitations in job duties if no reasonable accommodations can be made. If assigned to perform work at any of the District's maritime facilities the incumbent must be able to pass a background check in accordance with current Federal and State requirements. Recruitment Information: UNCLASSIFIED SERVICE This position meets one or more of the criteria for the unclassified service as outlined in San Diego Unified Port District Act Section 72.5(b), and as such is exempted from the classified service. PHYSICAL AND MENTAL DEMANDS Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitation. The Hiring Range for this position is between $191,675 and $226,000 and is dependent on experience.

Facility: Medical Plaza City La Mesa Department Job Status Regular Shift Day FTE 1 Shift Start Time Shift End Time AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association; California Registered Nurse (RN) - CA Board of Registered Nursing; ACLS Certification (Advanced Cardiac Life Support) - American Heart Association; Other; Bachelor's Degree in Nursing Hours : Shift Start Time: 8 AM Shift End Time: 5 PM AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Start time is variable Weekend Requirements: No Weekends On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $57.740 - $74.490 - $83.440 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. What You Will Do Assists patients, staff and physicians as needed to maintain a high level of efficiency of operations and customer service while providing quality care to a designated patient population. Assists the Patient Care Manager and Supervisor with the leadership of the Nursing and Patient Service Representative Staff. Required Qualifications * Bachelor's Degree in Nursing Or * Other : graduate of an accredited school of nursing. * 3 Years RN experience in related clinic area. * California Registered Nurse (RN) - CA Board of Registered Nursing -REQUIRED * AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED * ACLS Certification (Advanced Cardiac Life Support) - American Heart Association -REQUIRED Preferred Qualifications Clinical SkillsNursing: Demonstrates advanced clinical skills in designated area as measured by providing direct patient care and successfully performing duties of the nursing staff in all areas of responsibility, technical expertise, and competence with the scope of practice. Acts as clinical resource for the designated areas of responsibility.Clinical expertise: Demonstrates strong nursing skill in the areas of assessment, planning, implementation, and evaluation of patient care. Demonstrates technical expertise and competency within scope of practice, acts as a clinical resource for the designated areas of responsibility. Partners with physicians to continuously learn and expand clinical knowledge base.Triage/Messages: Listens to patients, collects pertinent information and assesses patient's needs, recognizes the urgency of the patient's problem, offers advice and recommendations based on approved protocols or routes to physicians, schedule appoints. Assists in ensuring telephone messages are returned.Patient education: In partnership with physician's requests, assists with developing patient education material or provides individual teaching as it applies to common problems within the designated area of responsibility.Front desk: Provides assistance to staff in resolving issues related to front desk responsibilities including scheduling and telephone management. Acts as a positive role model and ensures appropriate service delivery.Applications: Ensures compliance with established policies and procedures, and guidelines for Touchworks, IDX, Advanced Web and other applications.Other: participates in clinical projects as directed by the physician or manager. * Department Efficiency and EffectivenessStaffing: Ensures appropriate level of staffing (flex up and down) and assesses requests for time off (including breaks, late/early arrivals/departures and vacations.) Works with Staffing Specialist to ensure coverage and/or provide adequate alternatives.Maintains attendance records on staff and notifies Patient Care Supervisor or Manager of attendance and overtime compliance. Monitors level or staffing to ensure appropriate service delivery.API: Approves time and attendance and checks for accuracy bi-weekly. Monitors and tracks tardies, OT, no meals and no breaks and reports to supervisor. Daily organization/effectiveness: Ensures prompt and efficient return of messages in department. Monitors patient flow, physician schedules and completion of daily tasks in the department to ensure quality and service standards.Employee Certification: Organizes and maintains nursing licenses and staff certifications to ensure current validity.Policy & Procedure: Monitors policy and procedure compliance within the department. Implements procedural changes, such as new protocols, and educates staff to changes. May sit on P&P committees relevant to department function and front desk operations. Assures compliance with local and regulatory agencies.Enters authorizations and schedules surgeries and procedures in a timely and accurate manner.Financial: Maintains cost efficiency to achieve budget results in regard to supply orders, staffing and equipment.Other: Performs all other duties as required by Patient Care Manager. Displays a willingness to float and assist in other departments or at other sites. * Human Resource ManagementNew Hires and orientation - Participate in or completes initial screening interview and schedules final candidates with Patient Care Supervisor or Manager and physician for final hiring decision. Completes paperwork and submits training calendar and skills roster with 90 days. Oversees orientation of new employees to assure appropriate clinical performance and service delivery. Staff training and development - Assists in scheduling and organizing clinical and technical in-services, customer service in services and mock codes.Corrective action: Promptly brings to the attention of the supervisor performance issues needing to be addressed. Works with the supervisor to follow corrective action process as delineated by Human Resources policy and procedure. Coaches and counsels as needed.Evaluations: Communicates performance expectations to staff, assesses developmental needs and initiates action plans to address issues and build skills. Maintains schedule of evaluation dates. Prepares, distributes, and collects pre-evaluation paperwork. Prepares and presents evaluation for Patient Care Supervisor's review before the due date in the agreed upon period.Leadership: Consistently pro-active in team development and in problem solving to meet department goals. Actively and positively strives to implement department goals and support changes. Acts as a resource and role model for staff. Facilitates interdepartmental cooperation and teamwork. Adheres to Sharp Healthcare standards of conduct.Other: Performs all other duties as required by Patient Care Manager. * Quality AssuranceEducates staff about quality clinical and service standards.Coordinates Quality Assurance program for department. Tracks and trends compliance.Integrates team approach by delegating various QA responsibly to staff members and follow-up on compliance.Maintains continuous compliance of Quality Standards. Maintains QA book or data sheets on assigned departments. Brings any quality issues to the attention of the manager.Develops specific quality standards for assigned departments.Reviews reports and implements action plans to improve service standards.Monitors the department regularly to assure compliance with quality standards as measured.Compiles monthly QA results and employee chart audits. Knowledge, Skills, and Abilities

National Office Team The National Office, a key Strategic Enabler in our new model, is comprised of professionals with various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and risk management, methods and tools, sales excellence, talent, leadership support, or other activities these professionals ensure that our Firm operates efficiently, and our people are able to effectively serve clients every day. Recruiting for this role ends on 06/12/2026. The Team: The mission of Quality and Risk Management (QRM) is to manage the risk in our growing and increasingly complex business to improve financial performance and protect the firm's assets and reputation. Work you'll do Deloitte Consulting LLP's Quality and Risk Management group is seeking a Risk Manager with extensive experience in supporting deal and contract structuring, drafting customized contractual provisions, and risk review, negotiations, operations, and operational aspects of professional services contracts. Job functions include: * Deal Desk Support, Contracting, and Negotiations * Assist with deal desk and contract review activities. Support our sales team with deal and contract structuring, RFI/RFP/Proposals, and contract review, drafting custom provisions, and negotiations. * Intersect with various functions including sales, legal, finance, and delivery to act as a strategic advisor to help manage deal flow and to optimize sales and contracting cycles. * Work closely with deal teams and legal in reviewing and negotiating agreements such as master agreements, confidentiality agreements, and teaming agreements. Own risk consultation and contracting review of scope of work/SOW documents. * Ongoing and Post Execution Risk Management and Contracting Support * Assist with ongoing contracting, risk management, and mitigation support for ongoing contracting requirements - SOWs, Change Orders, amendments, and renewals. * Facilitate continued compliance with contractually required policies and processes and with the Firm's internal policies. * Work actively with account leadership and quality team to identify and help mitigate post-signature delivery and engagement risks. * Knowledge Management and Training Support * Maintain knowledge of core professional services (IT, Managed Services, Outsourcing) and product offerings to continue supporting contracting and risk matters in a fast-paced, constantly changing environment. * Work independently to manage contractual matters and risks and be the trusted advisor on multiple accounts. * Provide mentoring and training to Risk Management colleagues and to a broader audience to enhance knowledge of and compliance with firm's policies, templates, and processes. * Support strategic initiatives pertaining to development/updating of processes, tools, and templates to improve overall risk management and contracting practices and to help drive adoption of such processes, tools, and templates. * Strong understanding of professional services contracting lifecycle, with an emphasis on technology services * Proven track record influencing diverse sets of stakeholders and driving common outcomes, with a strong understanding of commercial contracting processes, including terms and conditions * Outstanding verbal/written communication, collaboration, and negotiation skills to lead an environment driven by customer service and teamwork * Excellent leadership skills, including ability to prioritize critical needs, act decisively, and handle a high volume of complex tasks within a given timeframe * Experience in writing and reviewing scope of work documents, with a focus on incorporating actionable and measurable guidance to address specific risks around delivery execution * Proven willingness to listen and learn, and a consistent record of making and explaining appropriate decisions (even when this leads to tough business discussions) Qualifications * Experience Requirements: Minimum 8-10 years of direct contract negotiation for technology services * Education: BBA/BA/BS in related field * Ability to travel approximately 25%; flexibility required based on candidate location and role * Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. * Technology delivery and implementation services experience * Education: Masters' Degree The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,300-$322,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP). PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Related • Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Welcome assigned patients and inquire as to their wellbeing since their last treatment. * Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law. * Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment * Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD). * Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed. * Monitor patients' response to dialysis therapy. * Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document. * Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure * Obtain Hemostasis and apply appropriate dressings. * Evaluate the patient prior to discharge. * Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification * Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed. * Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160. * Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification * Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes. * Report any significant information and/or change in patient condition directly to the registered nurse or supervisor. * Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor. * Perform and document any intervention for unusual patient status and document patients' response to intervention. * Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor. * Obtain all prescribed laboratory testing and prepare specimens for collection. * Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy. * Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage. * Monitors patients performing self-care under the supervision of RN. Staff Related Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices * Maintain environmental integrity and aesthetics - ensure all areas are safe and clean. * Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy. * Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT). * Initiate Solution Delivery System (SDS) system. RECORD KEEPING: * Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities. * Enters all treatment data into the designated clinical application in an accurate and timely manner. * Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected by appropriate staff. * Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart. * Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination. * Collect, label, appropriately prepare and store lab samples according required laboratory specifications. * Ensure collection of lab specimens by appropriate lab courier. INFECTION CONTROL: * Assists in collecting information for infection control audits. * Supports staff and patient Adherence to infection control practices. * Follows infection control Policies and Procedures * Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law. TRANSITIONAL CARE UNIT: * Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care * Reinforces all education and care related matters as it relates to the new patient as allowed by state law * Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan. * Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them. * Sets and preforms a treatment on all machines used in the transitional care unit. * Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up. * Assists with coordination of transition to patient's modality choice. * Assists with supply ordering and inventory for TCU PHYSICAL DEMANDS AND WORKING CONDITIONS: individuals with disabilities to perform the essential functions. accommodations can be made. * Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. * The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials * The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation.Equipmentaidsand/orcoworkersmayprovideassistance.Thispositionrequiresfrequent,prolongedperiodsof standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. EDUCATION AND LICENSES: * HighSchooldiplomaorG.E.D. required. * Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline. * Allappropriatestatelicensure,education,andtraining(ifany) required. * Demonstrated commitment to organization culture, values, and customer service standards EXPERIENCE AND REQUIRED SKILLS : * Previouspatientcareexperienceinahospitalsettingorarelatedfacility preferred. * Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification. The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Hourly Rate: $24.00 - $27.00 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans

Welcome to TOWER23 HotelSan Diego's only luxury lifestyle hotel on the beach. Promote guest safety and follow all hotel policies and procedures. Experience: 12 years in a front desk, concierge, or guest service role (hotel or boutique hospitality preferred).

The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and vi

As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Maintain a clean and organized front desk area. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!.

The Front Desk Agent is responsible for delivering exceptional guest service and creating a welcoming first impression for all guests at the hotel. Ensure the front desk area remains clean, organized, and professional at all times. Front Desk Agents are expected to maintain the highest standards of

Front Desk Agent / Guest Service Representative.

Front Desk Coordinator Part Time. We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. Maintain a clean, organized front desk and clinic environment.

As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive. Maintain a clean and organized front desk area. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!.

Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Prolonged periods of sitting at a desk and working on a compu

Front Desk Coordinator will provide superb customer service while ensuring accurate demographic, forms, insurance information is entered into the system.

This requires maintaining tight control over the Service desk area, including organization of products by type and destination, diligent tracking on digital systems and protecting all products from incidental damage. Continually study and maintain a high level of awareness of current company policie

Experience - Minimum 3 months hospitality, general office, accounts receivable or customer service experience. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.

Front Desk Agent ("Agente de Recepcion"). Execute the registration and checkout process at the front desk. Experience in a front desk or customer service role preferred.

Provides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered. Assign and instruct front desk clerks in details of work. Assists other Front Desk Personnel when need.

Job Description POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. About the Team Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Job Info • Job Identification 26052808, • Job Category Rooms & Guest Services Operations, • Posting Date 05/08/2026, 06:48 PM, • Job Schedule Full time, • Locations 8901 Gilman Dr, La Jolla, CA, 92037, US, • Pay Range (US/Canada/EMEA) $25.70-$25.70 per hour, • Bonus Eligible? N, • Stock Package? N

About the McGrath Outpatient Pavilion: Located in Hillcrest, the McGrath Outpatient Pavilion is a state-of-the-art, 250,000-square-foot medical facility designed to meet the growing healthcare needs of our region. Spanning six floors, this advanced facility is home to key clinical programs and offers specialized diagnostic, treatment, and surgical services. With a strong emphasis on cancer care, we are committed to delivering world-class medical services in a patient-centered environment. Under the supervision of the Department Supervisor, the Scheduling Coordinator supports daily patient services by managing a high volume of clinic calls and triaging them according to UC San Diego Health telephone and UCSD Experience standards. This role is responsible for accurate appointment scheduling and confirmation, determining authorization needs at the time of scheduling, and communicating changes promptly to clinical teams. The coordinator also prepares and distributes clinic schedules, monitors schedule order work queues, and ensures timely transcription of follow-up orders across Epic, PCIS/Varian, and Aria. The Scheduling Coordinator provides exceptional customer service by greeting and directing patients, completing registration both in person and by phone, and gathering demographic and insurance information. They verify eligibility through automated systems, collect co-payments and pre-payments, process daily deposits, and assist with routine billing inquiries. Additional responsibilities include checking patients in and out, coordinating transportation when needed, maintaining accurate financial documentation, and keeping patients informed of delays in care. This position serves as a key liaison among physicians, nurses, and Radiation Oncology staff and requires proficiency in navigating multiple systems simultaneously. The coordinator maintains a clean and professional front desk environment, manages incoming and outgoing records for outside referring providers, and supports monthly billing accuracy by reviewing appointment reports and eligibility for patients undergoing treatment. Additional duties may be assigned to ensure smooth and efficient clinic operations. * Three (3) or more years of relevant experience in a large complex healthcare setting. * Excellent written and verbal communication skills. * Advanced customer service skills in person and over the phone. * Working knowledge of medical terminology. * Proficient in typing and creating well-organized emails. * Prior scheduling experience. * Ability to build strong relationships with physicians, clinical and non-clinical team members, colleagues, and leadership. * Strong attention to detail, organization, time management skills and abilities. • Experience working in Radiation Oncology, Oncology, or any cancer-related clinic setting., • Minimum one year's experience in patient registration., • Experience working with the medical center's various computer programs, including PCIS, EPIC, IDX, RIS., • Fluent in English and Spanish., • Must be able to work various hours, including overtime, weekends, holidays, and locations based on business needs., • Position expected to float to multiple locations based on department staffing needs. Annual Full Pay Range: $72,328 - $72,328 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $34.64 - $34.64 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Please note that this position is a part-time appointment UCSD Layoff from Career Appointment: Apply by 5/7/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance. Under the supervision of the Clinical Operations Manager, the Front Desk Coordinator is responsible for coverage as needed in all Cancer Center areas, including but not limited to Clinical Care Coordinator desks and Call Center, for La Jolla, Hillcrest and North County locations. The Front Desk Coordinator supports patient-facing and operational workflows by greeting patients, performing check-in and check-out procedures, scheduling and updating appointments, and assisting with daily clinic operations. Scheduling responsibilities may include, but are not limited to covering, multiple Cancer Center Multi-Specialty Clinic areas at Moores Cancer Center, Koman Outpatient Pavilion, Multi-Specialty Clinics at McGrath Outpatient Pavilion in Hillcrest, Infusion and Fast Track, MRI, Imaging, and Laboratory Services. The Front Desk Coordinator conducts registration, insurance and authorization verification, updates patient demographics, schedules and updates appointments, collects co-payments, manages/monitors cash drawer, expedites reports, supports and assists with template requests, handles in-basket pool, assists with daily office workflow, works closely with physicians, nurses, staff, leadership and other UCSD departments. The Front Desk Coordinator provides Call Center Specialist coverage, which includes duties such as customer service, answering multi-line incoming calls, completing online registration, verifying insurance, scheduling appointments, securing authorization for scheduled services, expediting EPIC orders from routed referrals through the MUC work queue. The Front Desk Coordinator provides Clinical Care Coordinator coverage, which includes covering desk duties and assisting patients with expediting new patient scheduling by reviewing the Epic referral work queue on a daily basis. The Front Desk Coordinator assists physicians and all team members with managing all patient-related affairs and acts as patient liaison by fielding questions, scheduling appointments, arranging for hospital admissions, and assisting in other patient-related requests. The Front Desk Coordinator expedites patient needs, administrative duties, calendaring, academic duties, and other duties as assigned. * Three (3) years of relevant experience working in a large healthcare organization. * Prior scheduling experience. * Proven knowledge of third-party payors, including federal, state, and private health plans. * Experience with patient check-in/check-out and cash handling. * Demonstrated experience with insurance and authorizations. * Knowledge of appointment scheduling systems, preferably Epic. * Possess strong computer skills and be able to work between multiple systems during calls. * Must have excellent customer service skills. • Oncology experience., • Outpatient experience., • Epic-Cadence experience., • Bilingual English/Spanish, • Must be able to work various hours and locations based on business needs; Occasional Overtime/Holiday coverage., • Work locations including La Jolla, Hillcrest, and Kearny Mesa locations as needed. Annual Full Pay Range: $57,399 - $71,347 (will be prorated if the appointment percentage is less than 100%) Hourly Equivalent: $27.49 - $34.17 Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.