Service desk jobs in Philadelphia, Pennsylvania - Page 4Create job alerts

Job DescriptionAre you energetic, outgoing and need an exciting employment opportunity with growth potential? Then look no further we are hiring, and we want you! Founded in 1970 as South Philadelphia Health Action and subsequently incorporated as Greater Philadelphia Health Action, GPHA is a non-profit healthcare organization with a commitment to provide compassionate and affordable healthcare services regardless of an individual’s ability to pay. GPHA is one of the largest Dental providers in Philadelphia and Tri-state area. We are presently seeking full-time Dental Customer Service Representatives. Locations include: • 1401 S. 31st St. Phila., PA 19146, • 432 N. 6th St. Phila., PA 19123, • 4500 - 4510 Frankford Ave. Phila., PA 19124, • 5501 Woodland Ave. Phila., PA 19143, • 1999 W. Hunting Park Ave. Phila., PA 19140, • 640 Snyder Ave. Phila., PA 19148, • 800 Washington Ave. Phila., PA 19147 Qualified candidates are responsible for: • Pleasantly greeting patients and their guests, • Answering the Telephone, • Registering Patients, • Scheduling Appointments, • Provide a smooth office and patient flow, • Facilitate productivity, • Congenial working environment Qualified candidates must be ambitious, positive, talented, and friendly possessing the ability to multi-task. We are looking for individuals that want to grow and develop with the division. Traveling and rotating Saturdays are required. Must be a high school graduate and preferably have at least one year of customer service experience. Dental front desk experience preferred. Computer literate with Microsoft Word, Excel, Outlook, and PowerPoint. CPR Certification required or can be provided. Must possess the ability to interact with people of diverse cultures and languages effectively to obtain necessary information. Benefits Include: • Health and Financial Benefits including Medical, Dental, Life, Vision, Long Term Disability, Employee Assistance Program, 401(k) with lucrative company contribution and match, • Paid Time Off including Vacation, Sick, Personal, Education, and Holidays, • Professional Growth and Rewards including Generous bonuses, employee referral bonus, leadership and advancement opportunities, continuing education Join a network that values dedication, balance, and purpose. Visit us at GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.

Job DescriptionDescription: COME BUILD HOPE WITH US! MHP hiring a full time Outreach Specialist to engage and build relationships with individuals experiencing homelessness to provide those individuals with resources and placement at shelters, cafes or safe havens. The position is located at located at 3119 Spring Garden St, Philadelphia, PA, 19104, Mondays and Fridays 2:00 PM – 10:00 PM, Tuesdays – Thursdays 4:00 PM – 12:00 AM, with a starting salary rate of $21.63/hour. As an MHP employee, you will have access to the following benefits: • Generous Paid Time Off (Up to 39.5 paid days off per year!), • Medical, Dental & Vision Insurance, • No Cost Life and Disability Insurance, • Flexible Spending Accounts, • No Cost Employee Assistance Program, • Retirement Plan with Annual Discretionary Employer Contribution, • Employee Referral Bonuses, • Tuition Reimbursement, • Federal Student Loan Forgiveness Program, • Using personal experiences to develop meaningful and trusting relationships with participants to build relationships with participants experiencing homelessness or economic insecurity with behavioral health needs., • Assists participants in identifying and accessing community resources for developing natural supports to increase their success in the community., • Connects participants to short term housing such as shelters, cafes or safe havens. Providing these services may require driving participants to various community-based establishments in a multi-passenger vehicle., • Provides de-escalation and crisis intervention services as needed., • Maintains compliance with all MHP policies and procedures. Reports known conduct taken by any MHP employee (including yourself) which violates any MHP policy or law on which you have been trained, or should know of, such as laws criminalizing theft or violent crimes, and reports the matter to management or to the Director - Quality Improvement & Compliance and/or Human Resources., • Other duties as assigned to fulfill MHP's mission.Requirements:, • High School Diploma/GED required., • 2 years of working with individuals experiencing homelessness, mental health conditions and/or substance misuse., • Credentialed as a Certified Peer Specialist is a plus., • Must possess a valid driver's license., • Must possess basic computer skills to perform job duties including desktop computing, e-mail, time sheet management, electronic health records, internet research, etc. and the ability to learn software applications relevant to your position., • Ability to enter data on a mobile handheld devise while in the field., • Ability to work with a partner and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices., • Must be able to work under pressure while maintaining a positive attitude and providing exemplary customer service., • Sit at a desk with ergonomically appropriate equipment., • Lift up to 15 lbs., • Frequent talking and listening. Must be able to talk, listen, retain information and speak clearly and accurately; possible exposure to loud and/or vulgar language and hostile gestures due to the participant population., • Ability to maintain regular, punctual attendance and be available for flexible work schedule, including evenings and weekends and/or work holidays/overtime as needed., • Remain awake during entire shift, including break times., • Ability to drive a multi-passenger van (including at night) and physically support passengers during ingress/egress as needed and/or assist disabled individuals in an emergency evacuation., • 90% of an Outreach Specialist's time in spent in community settings and/or on outreach. Outreach Specialists must be able to travel within the community, including in inclement weather that may not be handicap accessible: walking, drive agency vehicles, and/or take public transportation depending on the needs of the program. We strongly encourage people of color, members of the LGBTQIA community, veterans, parents, and individuals with disabilities to apply. MHP is an equal opportunity employer and welcomes everyone to our team! If you need reasonable accommodation at any point in the application or interview process, please let us know. ABOUT MHP Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships and communities. MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania, and select locations in the state of Delaware.

Job DescriptionDescription: COME BUILD HOPE WITH US! The Outreach Specialist is a On Call role located at 4950 Parkside Avenue, Philadelphia, PA, 19131. The pay rate is $21.63 per hour. The shifts available to pick up are Monday & Friday 2:00pm -10:00pm, Tuesday-Thursday 4:00pm-12:00am. During Code Blue & Code Red- Monday-Friday 4:00pm-1:00am, Saturday & Sunday, 4:00pm-12:00am. We strongly encourage people of color, members of the LGBTQIA community, veterans, parents, and individuals with disabilities to apply. MHP is an equal opportunity employer and welcomes everyone to our team! If you need reasonable accommodation at any point in the application or interview process, please let us know. MHP is the proud recipient of Mental Health America's 2025 Platinum Bell Seal Award—an national recognition for our commitment to nurturing mentally healthy workplaces. Join us in revolutionizing workplace well-being and raising the bar for mental health excellence! ESSENTIAL JOB DUTIES • Using personal experiences to develop meaningful and trusting relationships with participants to build relationships with participants experiencing homelessness or economic insecurity with behavioral health needs., • Assists participants in identifying and accessing community resources for developing natural supports to increase their success in the community., • Connects participants to short term housing such as shelters, cafes or safe havens. Providing these services may require driving participants to various community-based establishments in a multi-passenger vehicle., • Provides de-escalation and crisis intervention services as needed., • Maintains compliance with all MHP policies and procedures. Reports known conduct taken by any MHP employee (including yourself) which violates any MHP policy or law on which you have been trained, or should know of, such as laws criminalizing theft or violent crimes, and reports the matter to management or to the Director - Quality Improvement & Compliance and/or Human Resources. Essential employees are individuals whose roles are critical to maintaining uninterrupted operations, safety, and service delivery. These team members perform functions that must continue under all circumstances, including emergencies or disruptions. They may be required to report on-site when others are permitted to work remotely and are responsible for supporting mission-critical services, client safety, and organizational continuity. Duties of an Essential Employee • Maintain continuous delivery of core services and functions critical to organizational operations., • Report to the worksite during emergency situations, weather events, holidays, or operational disruptions as required., • Ensure the safety, well-being, and support of participants., • Follow organizational emergency protocols, safety procedures, and continuity-of-operations plans., • Collaborate with supervisors and cross-functional teams to ensure essential services remain active and compliant., • Demonstrate reliability, readiness, and adaptability during high-need or rapidly changing conditions.Requirements:, • High School Diploma/GED required., • 2 years of working with individuals experiencing homelessness, mental health conditions and/or substance misuse., • Credentialed as a Certified Peer Specialist is a plus., • Must possess a valid driver's license., • Must possess basic computer skills to perform job duties including desktop computing, e-mail, time sheet management, electronic health records, internet research, etc. and the ability to learn software applications relevant to your position., • Ability to enter data on a mobile handheld devise while in the field., • Ability to work with a partner and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices., • Sit at a desk with ergonomically appropriate equipment., • Lift up to 15 lbs., • Ability to perform the essential job functions while meeting qualitative and/or quantitative productivity standards safely and successfully with or without a reasonable accommodation., • Frequent talking and listening. Must be able to talk, listen, retain information and speak clearly and accurately; possible exposure to loud and/or vulgar language and hostile gestures., • Ability to maintain regular, punctual attendance and be available for flexible work schedule, including evenings and weekends and/or work holidays/overtime as needed., • Remain awake during entire shift, including break times., • Ability to drive a multi-passenger van (including at night) and physically support passengers during ingress/egress as needed and/or assist disabled individuals in an emergency evacuation., • 90% of an Outreach Specialist's time in spent in community settings and/or on outreach. Outreach Specialists must be able to travel within the community, including in inclement weather that may not be handicap accessible: walking, drive agency vehicles, and/or take public transportation depending on the needs of the program. ABOUT MHP Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships and communities. MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania, and select locations in the state of Delaware.

Job Description Bergey’s Inc. is a family-owned business that has been servicing our customers’ needs since 1924. Currently our company has over 55 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at to learn more about our company. We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference. Benefits: We offer a generous benefit package including: • Vacation and PTO time, • Paid Holidays, • 401k with profit sharing, • Medical, Dental and Vision insurance., • Employee Assistant Program, • FSA and HSA Plans, • Life Insurance, • Opportunities for Advancement, • Employee Referral Program Summary The Sales Upgrade & Amazon Auto Concierge Representative is a tech-forward, customer-focused role that bridges the gap between the Service Department and Sales while delivering a seamless, high-touch buying experience. This position engages service customers to identify vehicle upgrade opportunities and manages Amazon Auto customers from arrival through delivery. This role requires strong digital communication skills, the ability to manage multiple customer interactions, and a commitment to providing a transparent, efficient, and positive customer journey—whether upgrading a vehicle or completing an online purchase. Essential Duties & Responsibilities • Utilize the AI-driven platform to identify and engage service customers who may be eligible to upgrade or exchange their current vehicle., • Monitor platform activity and determine the appropriate timing and method for customer outreach., • Manage multiple customer conversations simultaneously via text, email, phone, and in-person interactions., • Initiate and maintain professional, engaging, and persuasive communication to assess customer interest in upgrading., • Handle objections using a consultative, low-pressure approach while providing transparent, data-driven insights about vehicle equity and trade options., • Manage and track all leads within the AI platform and CRM, ensuring accurate and detailed documentation of customer interactions., • Follow established processes for lead management, follow-up, and conversion., • Coordinate with the Used Car Manager to facilitate trade appraisals and support upgrade opportunities., • Seamlessly transition customers to the Sales or Management team when appropriate, ensuring a smooth and positive handoff., • Serve as the primary point of contact for Amazon Auto customers, delivering a concierge-level experience from arrival to vehicle delivery., • Guide Amazon customers through the desk drive process, including reviewing vehicle features, benefits, and functionality., • Clearly and accurately review all paperwork, product details, and purchase information with customers to ensure full understanding and transparency., • Collaborate with Sales, Finance, and Management teams to ensure an efficient and streamlined transaction process., • Maintain in-depth knowledge of tools and platforms including UVeye, vAuto, and CRM systems, and understand how they integrate into the customer journey., • Act as a brand ambassador by ensuring every customer—regardless of outcome—leaves with a positive impression of their experience., • Collaborate with team members to achieve departmental and company goals, while sharing best practices to improve overall performance., • Participate in training sessions and team meetings to stay current on processes, tools, and product knowledge., • Maintain a professional appearance and demeanor at all times., • Strong communication skills across digital and in-person channels, • Ability to multitask and manage multiple customer interactions in a fast-paced environment, • Customer-first mindset with a consultative, low-pressure sales approach, • Comfortable working with AI-driven tools, CRM systems, and digital retail platforms, • Strong presentation and product knowledge skills, • Team-oriented with a collaborative attitude, • State Sales License, • Valid Driver's License

Job DescriptionDescription: Job Title: Hospital Representative Department: Eligibility Reports To: Eligibility Manager Work Schedule: Monday-Friday 10:30AM-7:00PM // Training: Monday-Friday 8:00AM-4:30PM in our Cherry Hill office Job Summary The Hospital Representative supports PATHS’ mission by assisting patients and families in securing appropriate health coverage, resolving billing issues, and advocating for financial resources. This role ensures accurate documentation, compliance with HIPAA and healthcare regulations, and contributes to timely revenue recovery for PATHS’ provider clients across multiple states. Company Information Physician and Tactical Healthcare Services (PATHS), LLC is committed to provide the best possible environment for maximum development and goal achievement for all employees. Our practice is to treat each employee as an individual. We seek to develop a spirit of teamwork; individuals working together to attain a common goal. In order to maintain an atmosphere where these goals can be accomplished, PATHS provides a comfortable and progressive workplace. We take into account individual circumstances and the individual employee. Founded in 2000, PATHS offers a broad range of account receivable management, patient advocacy, and consultation services to assist the needs of our healthcare clients. Our 4 offices in PA, NJ, and DE are home to 450 employees and that serve over 100 clients. Our team has built flourishing long-term partnerships with clients and staff by cultivating a great experience. Essential Duties & Responsibilities · Assisting patients in applying for Medical Assistance and possible other hospital state or federal programs, when applicable. · Interviewing patients in a hospital setting to complete necessary forms. · Verifying health insurances. · Working with patients and/or family members, employers, banks and federal/state for additional information as needed. · Performs other related duties as assigned. * Requirements: Supervisory Responsibilities This position has no supervisory responsibilities. Required Skills & Abilities • Excellent verbal and written communication skills., • Train in our Cherry Hill, NJ office for 8-12 weeks. Mileage reimbursed for training., • Bilingual (English/Spanish) preferred., • Excellent interpersonal and customer service skills, including ability to interact with diverse patient populations and healthcare professionals., • Ability to maintain confidentiality of protected health information (HIPAA compliance required)., • Strong organizational, analytical, and problem-solving skills., • Ability to meet established productivity and accuracy standards., • Proficient with Microsoft Office Suite (Outlook, Word, Excel); familiarity with EMR and payer portals preferred., • Ability to learn and work with multi-state Medicaid eligibility regulations (previous Medicaid experience a plus), • Ability to function well in a high-paced healthcare environment and adapt to multiple client sites. Education & Experience High school diploma or GED required EPIC/EMR system knowledge preferred. Physical & Environmental Requirements • Prolonged periods sitting at a desk and working on a computer., • Frequent movement in hospital or office settings, including walking between patient rooms and departments., • Occasional lifting of up to 15 pounds., • Must have reliable transportation and valid driver’s license for travel to client sites as required., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-Employment Requirements Offers of employment are contingent upon successful completion of applicable screenings consistent with federal, state, and local laws. Screenings may include: criminal background check, drug screen, physical exam, PPD screening, and verification of immunization records (role-specific). Employment eligibility will be verified through I-9/E-Verify. Because PATHS operates in the healthcare industry, certain screenings (e.g., OIG/GSA exclusion checks, state Medicaid exclusion lists) may be conducted on a recurring basis as required by federal and state law, client contracts, and hospital compliance programs. Compensation & Benefits Compensation: $20.00 – $22.00/ hour. Benefits include: Paid Time Off, Paid Holidays, Medical, Dental, Life Insurance, Short-Term Disability (STD), Long-Term Disability (LTD), and a 401(k) Plan with company match. EEO & Compliance Statement PATHS is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, or any other status protected by applicable law. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Job Description Our Public Engagement Representatives are part of a dynamic team whose goal is to greet and interact with Museum guests. Individuals in this position are responsible for creating a warm and welcoming experience to all that visit the museum, selling tickets to the museum and historic ships selling and promoting membership, assisting customers in the Museum Store, as well as occasionally assisting with after-hours events and public programs. What you'll do here: • Provide a positive, welcoming and helpful front of house experience, • Sell admission tickets at the front desk and various ticket booths, • Upsell guided tours and other museum events/programs, • Assist customers in the store with purchase decisions and process store sales, • Restock merchandise as needed and clean store/store displays, • Provide tourism information beyond the museum to visitors, • Assist in the selling and promotion of membership packages, • Service inbound calls and inquiries in a professional manner, • Maintain accurate cash drawers and reports, • Report out-of-order interactives or needed repairs in galleries to supervisor, • Receive deliveries and mail What you bring to the role: • Positive, friendly, welcoming attitude, • Ability to work with visitors of all ages that visit the museum particularly school aged groups, • Good interpersonal communication and telephone skills, • Excellent organizational skills and attention to detail, • Excellent written and verbal communication skills, • Superior customer service skills, cash handling experience preferred, • Ability to work as part of a dynamic team, as well as independently on various projects, • Ability to handle confidential information, • Ability to work weekends and holidays is required, • Ability to work occasional evening hours, • High School Diploma or equivalent required, • Must be age 18 years or older To Apply: Apply to this position directly at The Independence Seaport Museum is an Equal Opportunity Employer that values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged in our mission. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Independence Seaport Museum allows visitors to discover Philadelphia's river of history and world of connections. For more information, please visit phillyseaport.org. We are located on Penn's Landing at 211 S. Columbus Blvd., Philadelphia, PA 19106. The Museum is easily accessible by public transportation and nearby parking and is ADA accessible.

All locations Hartford, United States; Atlanta, United States; Philadelphia, United States; Princeton, United States; We are adding to our diverse team of experts and are looking to hire those who are committed to building a culture that enables the creation of innovative solutions for our business units and clients. The Company Welcome to Munich Re Specialty - North America, a leading specialty insurance provider dedicated to delivering exceptional underwriting, claims, and risk management expertise to our partners and customers. As a trusted industry expert, we offer a broad range of comprehensive and customized solutions, including casualty, professional lines, property, surety, and public entity coverages. With the financial strength and global resources of our A+ Superior (A.M. Best) rated organization, we provide unmatched stability and reliability. Our team is committed to superior service levels, a distinctive approach to specialty solutions, and a deep understanding of the complex risks our clients face. Join our team and be part of a dynamic and experienced organization that is shaping the future of specialty insurance in North America. The Opportunity Future focused and always one step ahead! The Senior Claims Specialist in the Financial and Professional Lines Core team is a critical role in our growing Claims Department, and will be responsible for directing all aspects of file handling on both in-house and third-party administered property claims, with growth opportunity in depth of technical handling and multi-faceted professional development. The Senior Claims Specialist will also direct the adjusting and litigation process, strategically partnering with counsel, experts and vendors, and drive optimal claim resolutions. The Senior Claims Specialist will analyze and determine coverage, manage the claim investigation, evaluate the overall claim, communicate promptly with internal and external stakeholders, and pursue recoveries and risk transfer where warranted in a variety of specialty line claims, including Lawyers Professional Liability, Misc. Professional Liability / E&O, EPL, D&O, cyber, malpractice, PL, transactional, fiduciary, and crime. Key Responsibilities • Thoroughly investigate and assess claims for coverage, and damages, and pursuit of recoveries and subrogation/contribution opportunities., • Demonstrate an in-depth understanding of coverage issues, policy forms, contracts, regulatory requirements, and changing legal landscape for specialty line claims., • Proactively and promptly manage claims, considering all aspects with a strategic vision for optimal claim outcome., • Continually evaluate claims to set appropriate, timely reserves over the life of the claim to reflect changes in exposure., • Demonstrate strong technical claims proficiency through consistent execution of best claim practices., • Strategically coordinate and manage outside counsel and vendors to obtain optimal claim outcome., • Present high exposure claims to Claims Leadership and Key Stakeholders., • Collaborate with internal and external business partners for client meetings, product development and improvement, and account audits., • Look for ways to improve claim efficiencies and outcomes (innovative mindset). Qualifications Successful candidates will possess the following experience/skills/qualifications: • Bachelor's degree; Law degree preferred., • 7 years plus experience in handling specialty claims., • Detail-oriented, adaptable, and strategic in decision-making., • Understanding of technical claims proficiency and execution of best claim practices., • Ability to work independently, multi-task, and remain self-motivated in a fast-paced environment., • Strong organizational skills and time management of claims desk., • Strong business acumen and ability to collaborate with other departments and vendors., • Customer-service and relationship oriented., • Innovative, dynamic and growth mindset., • Good verbal and writing skills for internal and external communication, presentations and reporting., • Good analytical thinking, advocacy and negotiation skills., • Willingness to travel for mediations, settlement conferences, and client or account meetings. (25%), • Maintain valid adjusters' license(s) in states assigned or an ability to obtain same. The Company is open to considering candidates in numerous locations, specifically Princeton (NJ), Hartford (CT), Philadelphia (PA) and Atlanta (GA). The salary range posted below reflects market variations across various locations. The offer will be adjusted per geography. The base salary range anticipated for this position is $125,800 - $212,100, plus opportunity for company bonus based upon a percentage of eligible pay. In addition, the company makes available a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO). The salary estimate is adjusted to reflect the varying market conditions across different locations, with the higher end being more aligned with the Princeton, NJ job market. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range. We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits: • Two options for your health insurance plan (PPO or High Deductible)., • Prescription drug coverage (included in your health insurance plan)., • Vision and dental insurance plans., • Additional insurance coverages provided at no cost to you, such as basic life insurance equal to 1x annual salary and AD&D coverage that is equal to 1x annual salary., • Short and Long Term Disability coverage., • Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes Spouse/domestic partner and children)., • Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity). In addition to the above insurance offerings, our employees also enjoy: • A robust 401k plan with up to a 5% employer match, • A retirement savings plan that is 100% company funded., • Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries., • Eligibility to receive a yearly bonus as a Munich Re employee., • A variety of health and wellness programs provided at no cost., • Paid time off for eligible family care needs., • Tuition assistance and educational achievement bonuses., • A corporate matching gifts program that further enhances your charitable donation., • Paid time off to volunteer in your community. At Munich Re, we see Diversity, Equity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services. We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-MB1 ___ Save job

Overview Certara accelerates the potential of bringing medicines to market and to patients using biosimulation software, technology, and services to transform traditional drug discovery and development. Our clients include more than 2,400 biopharmaceutical companies, academic institutions, and regulatory agencies across 70 countries. As a Senior IT Infrastructure Engineer at Certara, you are part of a global, fast-paced IT organization whose mission is to deliver capable, resilient, world-class technology services to professional services, software development, and corporate business units. The team ensures employees worldwide have secure, reliable access to the systems and platforms they need to perform at the highest level in service of our customers. IT Infrastructure spans multiple technical disciplines-including data center, cloud, networking, security, systems, and endpoint technologies, working together to create a cohesive and integrated technology stack that supports global business growth. The Senior IT Infrastructure Engineer serves as the technical owner of one or more core infrastructure platforms (including Citrix Cloud, Cisco Meraki, Azure Cloud Infrastructure, and Active Directory), ensuring operational excellence, scalability, and resiliency. This is a hands-on, senior-level engineering role responsible for designing, maintaining, and optimizing infrastructure services in a hybrid and cloud-forward environment. Daily responsibilities include developing and maintaining operating procedures, executing maintenance routines, and providing Level 3 technical escalation support across supported technologies. The role also supports mentoring and knowledge development of global operations and service desk team members. The ideal candidate brings a strong understanding of enterprise infrastructure architecture and how to build for scale in a regulated environment. In addition to technical execution, this role is responsible for creating documentation, operational controls, and governance processes that align with compliance frameworks including SOX, ISO 9001, ISO 27001, and SOC 2. Responsibilities Infrastructure Operations Management • Administer and optimize:, • Citrix Cloud environments, • Cisco Meraki networking infrastructure, • Microsoft Azure cloud Infrastructure, • Active Directory (on-prem & hybrid), • Utilize monitoring, management, and capacity planning to ensure performance, availability, and reliability., • Identify and remediate recurring systemic issues to reduce repeat service desk incidents., • Provide level 3 escalation support to Service Desk and Operations Engineers within defined SLAs., • Maintain and update detailed infrastructure design and operational documentation to support a distributed global team., • Partner with business and technical stakeholders to identify opportunities to improve operational effectiveness through technology., • Evaluate and recommend infrastructure enhancements, service improvements, or re-architecture initiatives., • Contribute to infrastructure standardization, automation, and modernization strategies., • Execute infrastructure initiatives and modernization projects using Agile methodologies., • Lead or participate in implementations across cloud, networking, virtualization, identity, and endpoint delivery platforms., • Support cloud migrations, infrastructure upgrades, and platform consolidations. Qualifications • 7+ years of experience in IT operations or infrastructure engineering within medium-to-large enterprises., • 10+ years of experience supporting life sciences, professional services, and/or software development organizations., • Advanced experience with:, • Citrix Cloud, • Cisco Meraki Microsoft Azure Infrastructure (IaaS, networking, identity, storage), • Active Directory (Hybrid AD, Group Policy, Azure AD / Entra ID), • Experience managing Windows and Linux Server OS in hybrid data center environments., • Strong experience with backup and disaster recovery solutions (on-prem and cloud)., • SME-level experience with monitoring and incident management systems., • Experience across multiple vendor stacks including:, • Microsoft Azure, • Networking and telecommunications management experience required., • Exposure to DevOps tooling supporting CI/CD pipelines., • Scripting and automation experience in one or more languages (PowerShell, Python, Bash, etc.). Strong written and verbal communication skills., • Highly organized with demonstrated experience documenting complex technical systems., • Strong analytical skills and ability to resolve complex technical problems., • Infrastructure architecture & design, • Incident & problem management, • Capacity planning, • Systems integration, • Automation mindset, • Continuous improvement orientation, • Global collaboration

Job DescriptionStudio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are responsible for providing exceptional service to clients while assisting staff, whether it be in-person, via email, or over the phone. Most importantly, Studio Leads will build rapport with all clients and staff to create and maintain a welcoming environment. Studio Leads will be required to answer phones, field questions, respond to emails, and process sales in keeping with JETSET Pilates Standards of Service. They are expected to perform retail transactions accurately, maintain a clean and organized front desk and lobby area, assist Instructors in opening & closing duties, and stay up-to-date on all policies and pricing options in order to provide accurate information to existing clients and potential new clients. Studio Leads assume other duties as assigned and are expected to work morning, evening, and weekend shifts as necessary. Duties and Responsibilities • Assist in delivering the ultimate boutique fitness experience to every client, every time., • Provide the highest level of customer service to all clients and visitors upon arrival., • Greet and check-in clients professionally upon arrival and thank them as they leave., • Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately., • Sell memberships and class packages in-person, online, and over the phone., • Facilitate new sales, in conjunction with the General Manager/Owner-Operator by utilizing the Client Relationship Manager (CRM) system (AXLE)., • Maintain a clean and tidy studio.

Job Description The Sporting Club at The Bellevue features nearly 100,000 square feet of health, fitness, athletic and social facilities. The facility includes a basketball and pickleball court, state of the art fitness equipment, private saunas, an indoor Olympic sized pool, and various fitness classes. Additionally, the club features 2 squash courts and a golf pavilion with 3 simulators, a hitting net and putting green. Recently, the Sporting Club has gone through a complete renovation transforming it into the ultimate health and wellness destination in Philadelphia. The Sporting Club at The Bellevue has an exciting opportunity for Part - Time Front Desk Representatives to join our growing team. We are looking for energetic, friendly, and experienced professionals who can ensure the highest level of customer service is provided to our members and guests. Our Front Desk Representatives are also responsible for processing member transactions and resolving problems that may arise. Primary Responsibilities: • Monitor club access by requesting the proper ID from everyone that enters the Sporting Club including members, guests, prospects, vendors, contractors, and employees, • Monitor club access by reading all CSI check in messages and reacting according to the established policies and procedures established by the Sporting Club, as well as, following the directions of the message to ensure the Club Access Policy is being properly implemented, • Have a working knowledge of all check in messages and restricts access for any messages that dictate the member should not be allowed access. Contact the appropriate department to handle the check in message issue, as well as, the Operations Manager as a support system to handle any members that do not have access because of a check in message, • Promotes club activities, services, and amenities to all members, guests, prospects, and staff, • Efficiently handle requests for purchases, payments, information, and access to all members, guests, prospects, staff, tenants, vendors, and owners, • Maintain a comprehensive understanding and enforcement of club and departmental rules, • Efficiently and properly processes Club charges, cash, check, and credit card transactions correctly, • Possess complete, accurate, and updated knowledge of all facilities, programs, and services offered at the Sporting Club, • Promote membership and programs to members, staff, guests, prospects, tenants, and prospective members, • Adhere to opening and closing procedures as designated by the Sporting Club, • Establishes and maintains a comprehensive working knowledge of all the components of the club software system relative to member services job duties, • Work effectively with and professionally with all staff, department heads, members, membership prospects, Operations Managers, housekeeping, guests, and vendors to provide excellent customer service Position Requirements: • Prior experience working in an athletic club or hospitality field preferred, • Current CPR/AED and first aid certification is a plus, • Ability to work flexible schedule including early mornings, late nights, and weekends on a regular basis Technical Skills/Knowledge: • Proficient use of hardware and software programs, including MS Office, • Excellent verbal and written communication skills, • Must be able to work in a team environment, • Ability to work independently with minimal supervision, • Excellent attention to detail

Job Description Global Leadership Academy Charter School A Global Academies School Preparing Future Leaders of the World Job Description Position Title: Operations Manager Reports to: Chief Executive Officer Term: Twelve (12) month position, salaried POSITION SUMMARY The Operations Manager is responsible for overseeing the operational systems and infrastructure of the school in support of human resources systems, educational programs, school health, school safety, transportation, and other assigned activities. The Operations Manager works with the CEO and/or Principal, network support team, and school leadership team to ensure that the school is run in an orderly and effective manner. The Operations Manager also works closely with the network support team to design and implement effective operational and human resources systems. DUTIES AND RESPONSIBILITIES Management Coordination • Works in conjunction with members of the network support team to ensure a smooth coordination of actions, tasks and expectations for all operational components of the school., • Works in collaboration with the network support team to ensure the process and procedures of the school are working in tandem (i.e., Compliance, Fiscal, Human Resources, Special Services, and Technology)., • Has oversight and management of school-based operations staff (front desk personnel, school and community coordinator, operations assistant, maintenance), • Oversees all customer service matters at the school including general requests for information, proper telephone procedures, mail distribution and transportation requests., • Drives positive family and community relations for the school through quality communications and interactions when entering the school building., • Oversees the execution of scholar recruitment activities, school tour days, open houses, feeder school visits (if applicable), enrollment projections, waitlist management, lotteries, etc., to maintain a fully-enrolled school community., • Creates a scholar retention plan considering the transient population and oversees school personnel in the implementation of this plan., • Oversees the enrollment process, inclusive of ensuring all appropriate paperwork is gathered, as well as maintaining a pulse on withdrawals and admission process, • Promotes school programs through mailers, website and school interactions., • Oversees the follow-up with all newly interested families., • Develops and grows school programs, • Assists school leadership with the maintenance of accurate school schedules, student records, and transcripts in accordance with school, local, state and federal requirements., • Ensures appropriate protocols for the maintenance of personnel files for all employees is adhered to., • Provides support and/or leads orientation for new hires., • Ensures the timely implementation of all items on the school's annual calendar., • Ensures school is equipped for start-up/new school year by ordering furniture, equipment, and classroom supplies., • Collaborates with the Assistant Principal/CEO to ensure the maintenance of school facilities and managing of custodial personnel and custodial needs., • Monitors school level personnel for to ensure orders are placed in a timely matter., • Monitors the school operations assistant and the collections of money., • Completes bank reconciliations (Petty Cash and Student Activities) and credit/debit card reconciliations monthly, • Prepares bank deposits, • Writes checks through Quickbooks for petty cash reimbursements or student activity related expenses, • Ensures accurate student information system with the assistance of the Information Systems Specialist, • Provides accurate information such as extracurricular time, overtime, time off for payroll processing, • Monitors and updates time off tracking system, • Respond to inquiries from staff Qualifications: • Strong leadership skills and a demonstrated capacity to manage people in a work setting., • Strong interpersonal and communication skills and the ability to work effectively with a diverse group of people., • Strong organizational skills and the ability to handle multiple projects and responsibilities simultaneously., • Ability to foster a cooperative work environment., • Ability to train and supervise employees including organizing, prioritizing and scheduling work assignments., • Ability to work with computers, various software programs and other technology., • Knowledge of management and operations systems and strategies to run an effective organization., • Knowledge of public education and charter schools, • Minimum of Bachelor's Degree in Business Administration but will consider other degrees with related experience, • Prefer a minimum of two years' experience in operational matters, • Knowledge of office software and experience using computers

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Responsibilities: • Lead and supervise daily operations of the service desk team, • Monitor ticket queues and ensure incidents and service requests are resolved within SLAs, • Act as an escalation point for complex or high-priority technical issues, • Provide coaching, mentoring, and performance feedback to team members, • Conduct team meetings, training sessions, and onboarding for new staff, • Analyze service desk metrics (e.g., response time, resolution time, customer satisfaction) and implement improvements, • Ensure adherence to IT service management (ITSM) processes and best practices, • Coordinate with other IT teams (infrastructure, applications, security) to resolve issues, • Assist with major incident management and communication to stakeholders, • Maintain and improve knowledge base documentation and standard operating procedures

Job DescriptionDescription: Nonprofit That Leverages Technology To Advance Social Impact We’re a passionate group at Tech Impact. We know nonprofits, technology, and how to work hard for a good cause. In addition to providing technical services to nonprofit organizations, Tech Impact runs workforce development programs to help young people learn in-demand skills to gain employment in the IT field. Tier 1 Service Desk Engineer · Location: Position Is Remote · Tech Impact – Headquarters Philadelphia · Full-Time Permanent Position · Our Website: Be a part of a fast-paced, growing team that provides a solid work-life balance in helping our nonprofit clients. Our team of mission-focused tech professionals is passionate about moving the social sector forward with transformative applications of technology. As a Tier 1 Service Desk Engineer, you will work closely with our clients assisting with new technology projects and support. Benefits of Working for Tech Impact • We pay 90% of associate and dependent medical benefits and cover your out-of-pocket medical expenses., • Paid Time Off - 15 days accrued in the first year., • 11 Paid Holidays., • IRA Matches up to 3% of gross salary., • Employer-paid life insurance benefit., • We offer both Remote and Hybrid positions. Essential Duties and Responsibilities Service Desk Support • Provide end-user technical support to all clients via phone and email., • Troubleshoot a wide variety of technical issues., • Perform basic system administration functions such as user creation and password resets., • Escalate issues quickly and efficiently in accordance with Tech Impact SLAs, • Respond to customer issues and challenges without manager supervision., • Maintain strong customer service skills when dealing with clients., • Excellent customer service skills., • Excellent troubleshooting techniques., • Excellent communication skills, including the ability to translate technical information to non-technical users., • Effective analytical and creative problem-solving skills, • Strong organizational skills and keen attention to detail., • Ability to work well in a team environment, handle pressure and multiple projects simultaneously, and to manage work under tight deadlines., • Experience in cloud-based technology such as Office 365 is a plus., • Must be flexible, able to multi-task, and enjoy working in a diverse, results-oriented workplace where a premium is placed on teamwork., • Must have access to a car at short notice, depending on location. Tech Impact is a nonprofit on a mission to empower communities and nonprofits to use technology to serve the world better. The organization is a leading provider of technology education and solutions for nonprofits. It operates award-winning IT and customer experience training programs designed to help young adults launch their careers. Tech Impact offers a comprehensive suite of technology services that include managed IT support, data and strategy services, telecommunications, and cloud computing integration and support. In 2018, it expanded its education and outreach capabilities by merging with Idealware, an authoritative source for independent, thoroughly researched technology resources for the social sector. Tech Impacts ITWorks and CXWorks training programs have graduated hundreds of young adults with the knowledge, skills, and confidence they need to start their careers in the technology and customer experience industries. The organization also operates Punchcode, a coding bootcamp based in Las Vegas, NV. Employment Policy As an Equal Opportunity Employer, Tech Impact values a diverse, inclusive workforce and we provide an equal employment opportunity for all applicants and associates. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, physical or mental disability, medical condition, family care status, marital status, domestic partnership status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. We also consider qualified application regardless of criminal histories consistent with legal requirements. • Requires the ability to speak, hear, see and use a computer and other office-related equipment., • Also requires the ability to sit for extended periods, stand, stoop, crawl and lift to 50 lbs., • May require local and regional travel.Requirements:

Job DescriptionSalary: The Service Desk Technician Level 1 will primarily analyze and troubleshoot customer support tickets based on standard operating procedures. The ideal candidate will have experience working in a Service Desk environment (Managed Services Provider a plus) focusing on Windows environments and VMware virtual infrastructure in private, hybrid and/or public cloud. Duties will include customer support of installation, integration, configuration, of computers and all manner of peripheral devices. A. Required Skills • Bachelor's degree in Information Technology or equivalent demonstrated experience and knowledge., • 1-3 years' experience working in a Service Desk or equivalent knowledge position, • Excellent interpersonal skills and professional demeanor, • Excellent customer service, verbal, and written communication skills, • Strong skills and working knowledge of Windows Desktop Operating Systems, Windows Server Operating Systems, Active Directory, Group Policy, TCP/IP, DHCP, DNS, • Knowledge of various security methodologies and processes, and technical security solutions, • Strong analytical and problem-solving skills, • Enterprise backup solutions: Asigra, StorageCraft, and equivalent, • Ability to multi-task, prioritize, and manage time effectively, • Strong attention to detail and accuracy in data entry is important B. Other Requirements • Ability to continually increases technical knowledge of assigned technologies and domains and demonstrates application of that knowledge. Achieves appropriate certifications and educational advancements, • Ability to communicate moderately complex technical concepts appropriately tailored for the audience from vendors and technical resources to technical and non-technical customers Policies, Process and Procedures:, • Acts in accordance with established guidelines and follows processes and procedures, • Works with peers, subordinates, management, and customers to build and maintain positive, constructive working relationships despite disagreement, • Assists others when needed or necessary to achieve, • Effectively deals with ambiguity, unexpected events, and changing infrastructure requirements, • Juggles multiple tasks and activities simultaneously, • Handles and manages technical stress, • Undertakes activities on their own; communicates status appropriately, • Anticipates activities and projects and keeps informed of technology and industry trends and learns and applies new skills and technologies, • Sees the bigger picture and articulates multiple solutions to technical problems, • Serve in a dedicated help desk support role for a specific customer account, • Shift hours are either:, • Shift A 7am EST to 3pm EST, • Shift B 11am EST to 7pm EST, • Receives, prioritizes, responds to and resolves or escalates support requests, • Manages support requests and ticket queues within the Service Desk ticketing system, • Expertly manages end-user expectations throughout the support process, • Fully documents resolutions in the Service Desk Knowledgebase, • Provides end-user training as needed and encourages the use of self-help resources, • Provisions network and system access based on organizational and functional roles, IT department policy and established security practices, • Provisions common Configuration Items, such as computers, mobile devices, printers, phones, etc. in compliance with established Service Desk Standards, • Participates in an on-call after-hours rotation, • Provides on-site support leading up to and during new office go-lives, • Updates Configuration Item, asset management records, to reflect the procurement, assignment, recovery, and retirement of items, • Assists with VMware implementation designs and administration support, • Responsible for day-to-day monitoring of alerts, servers, and backup platforms, • Review log reports and alerts, • Monitor the completion of server backups and DR testing, • Assist with configuration and implementation of customer projects.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development As a GMIT, you will take ownership of the front desk experience and team performance, with a focus on sales execution, guest experience, and operational excellence. This role is designed to prepare you for future leadership opportunities within our organization. Promotion timing varies based on performance, readiness, and business needs, but we are committed to developing strong leaders and promoting from within whenever possible. Drive Sales Performance • Achieve and exceed membership, retail, gift card, and service sales goals, • Actively coach the team on conversion and sales behaviors, • Promote services, upgrades, and current offers with confidence and consistency, • Support strong performance in call handling and booking conversionLead the Front Desk, • Own daily front desk operations, guest flow, and overall performance, • Lead, coach, and support the front desk team to consistently meet sales and service goals, • Drive accountability around membership conversion, booking efficiency, and guest experience, • Ensure a high standard of execution across all client interactionsSupport the Spa Leadership Team, • Assist the General Manager with daily operational execution, • Train, onboard, and develop new and existing front desk team members, • Support reporting, cash handling, and front desk systems, • Step in as a key leader to maintain consistency and momentum in daily operationsWhat Were Looking For, • 13 years of leadership experience preferred, • Strong background in sales, customer service, or performance-driven environments, • Proven ability to lead, coach, or influence a team, • Strong communication and interpersonal skills, • High level of accountability and a solutions-oriented mindset, • Comfortable in a fast-paced, goal-driven environment, • Flexible availability including nights, weekends, and holidays, • Experience with booking systems (Zenoti or similar) a plusWhats in it for You, • Medical, Vision, Dental, Life Insurance, • 401K with 5% company match, • Paid Time Off, • Service & product discounts, • Strong support system and people-first culture Who We Are FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. The size of our organization allows us to offer benefits that many family-owned businesses cannotbut at our core, we are still a family-owned company. We are in the people business, and our people come first. We cant wait to meet you!

Job Description Regional Manager of Operations FLSA Status: EEOC Classification: Reports to: Sr Regional Director of Operations Location: Varies SUMMARY The Regional Manager of Operations (RMO) provides direct operational support to a group of veterinary hospitals within a defined region. This role focuses on driving daily operational consistency, supporting Practice Managers, reinforcing medical and service standards, and helping hospitals achieve financial and performance targets. The Regional Manager is a hands-on operational partner who works closely with both Practice Managers and Office Managers to ensure exceptional patient care, client experience, and team engagement. ESSENTIAL DUTIES & RESPONSIBILITIES Quality of Care • Ensure each Practice Manager leads hospitals to a high level of customer service to our clients and pets., • Ensure all CVP medical and non-medical standards are upheld; works with the Medical and Operational Advisory Boards to improve upon those falling short., • Ensure compliance with all policies and procedures with all local, state and federal laws., • Ensure the safety of pets, clients and team members and the maintenance of clean, safe and organized hospitals., • Monitor client feedback, NPS, online reviews, and service metrics to drive improvement., • Conduct regular practice assessments and support corrective action plans., • Maintain controls for inventory, controlled drugs, and medical record documentation., • Help hospitals implement service standards and resolve escalated client concerns., • Promote consistent, high-quality client experience across all locations. Operational Leadership & Execution • Provide operational support for 5–12 veterinary hospitals, depending on size and complexity., • Conduct regular hospital visits to assess operations, workflows, staffing, safety, and client service., • Assist Practice Managers in implementing company SOPs, policies, and quality standards., • Troubleshoot operational challenges and support day-to-day decision-making., • Manage P&L performance for all hospitals in the region., • Ensure consistent execution of scheduling, inventory management, and front desk protocols., • Review weekly and monthly operational KPIs and financial reports with hospital leaders., • Help Practice Managers manage labor efficiency, cost controls, and productivity targets., • Support execution of strategic initiatives that drive revenue growth and operational efficiency., • Identify performance gaps and assist in developing improvement plans., • Coach, mentor, and support Practice Managers to strengthen leadership and operational skills., • Partner with Medical Directors to foster positive hospital culture and alignment., • Assist with hiring, onboarding, and training of key hospital roles., • Support employee engagement efforts and help address workplace challenges or conflicts. P&L Responsibility • Forecasting: Using financial data to predict future outcomes, such as revenue and expenses., • Financial analysis: Going beyond basic data to interpret performance, identify anomalies, and understand what is driving profitability., • Cost control: Identifying and implementing strategies to manage and reduce costs., • Business planning: Developing plans that align financial goals with operational strategies., • Software proficiency: Using tools like Excel, and ERP systems such as SAP or Oracle to manage and analyze data. Integration & Growth • Support integration activities for newly acquired hospitals, ensuring smooth transitions., • Assist with rollout of new systems, technology platforms, or programs., • Provide feedback to leadership on regional needs, challenges, and resource requirements. SUPERVISORY RESPONSIBILITIES The Regional Manager of Operations is responsible for managing all hospital team members and directly supervisors’ hospital Practice Managers and Office Managers. REQUIRED EDUCATION & EXPERIENCE • Bachelor’s degree in business, Healthcare Administration, Veterinary Management, or related field, • (or equivalent experience in multi-site operations)., • 3+ years of management or multi-site operations experience, preferably in veterinary, medical, pet services, or similar service industry., • Strong understanding of customer service, staff management, scheduling, and workflow operations., • Ability to analyze data, understand KPIs, and manage performance plans., • Excellent communication, coaching, and relationship-building skills. Preferred • Veterinary or animal health industry experience., • Knowledge of veterinary practice management software., • Experience in a fast-paced, growing multi-location business environment. CERTIFICATIONS, LICENSES, REGISTRATIONS Certification in Veterinary Practice Management is preferred. COMPETENCIES • Hands-on leadership and coaching, • Operational troubleshooting, • Time management and prioritization, • Communication and interpersonal skills, • Accountability and follow-through, • Team collaboration, • Client service mindset, • Adaptability and change support COMPUTER SKILLS To perform this job successfully, an individual should have working knowledge of financial accounting systems; MS Excel, MS Word, and MS PowerPoint. Experience with Veterinary software a plus. TRAVEL REQUIREMENTS • Ability to travel regularly to hospitals (50–70%)., • May be required to participate in operational meetings hosted by CVP with the potential to attend off-site conferences, seminars, and workshops. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus. WORKING ENVIRONMENT This job operates in a remote work and Veterinary Hospital environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. CVP does not discriminate in hiring or employment on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable law. Community Veterinary Partners. is committed to equal opportunity in employment. It is the Company’s policy that equal employment opportunity be provided without regard to age, race, color, sex, religion, national origin, sexual orientation, disability, covered veteran status, or any other status protected by law. #LI-KP1

Job DescriptionSalary: Join theYoung Scholars Charter Schoolteam and help usImagine New Possibilitiesin education. Were on a journey to create the best possible middle school experience for students and faculty in Philadelphia! Who are we? Young Scholars Charter School (YSCS) is a free, lottery-based, open-enrollment charter school serving students from across Philadelphia in grades 5-8. The mission of Young Scholars is to provide a personalized middle school education that challenges, engages and prepares all students to passionately pursue their dreams and lead a life of active citizenship. We aim to inspire and equip every student to lead a life of achievement, service and success. Our structured and nurturing community, comprehensive programming and rigorous academic curriculum are designed to build self-motivated citizens, eager learners and strong leaders regardless of circumstance. Our graduates are driven young people who are prepared for the future demands of high school, college, career and, eventually, the world. We seek to provide project-based learning and high-quality instruction to help students grow as learners and citizens. We believe in rigorous and culturally relevant curriculum where all students are given an opportunity to reach high academic success. Our teachers engage in extensive planning, strong instructional execution, and common skill-based assessments. Our curriculum engages students in building their academic proficiency and social-emotional skills to be successful. Who are we looking for? We are currently looking for a passionate hardworkingMiddle School Operations Managerto join the YSCS team for the 26-27 SY. The Operations Manager is responsible for overseeing the day-to-day operational functions of the school to ensure an efficient and supportive learning environment. The person in this role plays an essential role in the front office and interacts with students and families on a regular basis. The Operations Manager role is a full-time 12-month position. Responsibilities • Ensures school-wide compliance with state and federal requirements;, • Mastery of PowerSchool, the student information system used to track student attendance, grades and demographic information;, • Tracks student data in PowerSchool and Unified Classroom Behavior (Kickboard) information systems, • Utilizes PowerSchool to track and report daily attendance: specifically tardiness, absences and early dismissals; and follows up with parents if necessary;, • Mastery of Unified Classroom Behavior (Kickboard), the positive behavioral interventions and supports systems;, • Utilizes Kickboard to track student engagement assurance;, • Handles supply ordering and handles copy machine maintenance;, • Proficient and demonstrates knowledge of school policies and procedures;, • Maintain efficient and well organized electronic and paper data collection and filing systems, including confidential student and personnel files;, • Manages and maintains a clean, neat, orderly and efficient main office and desk space;, • Frequently check email and remain fully knowledgeable about school matters communicated via electronic correspondence;, • Managing school uniform voucher tracking;, • Oversees report cards (storing of grades, running honor roll, running failing students, printing)., • Ensures appropriate protocol for the maintenance of personnel files for all students;, • Manages and oversees the Operations Assistant;, • Greets parents and visitors including handling identification process as needed;, • Ensure phones are answered with quality customer service and calls are routed accordingly and/or messages are taken and delivered;, • Support in maintaining the overall aesthetic and operational excellence of the school in accordance with the Operational Excellence Rubric. Qualifications and Skills • Background and experience in school operations is required;, • Strong written and verbal communication skills including Google Drive, Microsoft Office, Word, Excel, and Outlook;, • Proactive and strong problem-solving skills;, • Technology skills with the ability to troubleshoot basic technical issues;, • Excited and eager to work in a fast-paced environment;, • Ability to multitask under pressure;, • Highly organized with a strong attention to detail;, • Strong emotional intelligence and ability to regulate diverse temperaments;, • Experience managing others. Educational Background and Work Experience • Experience in managing schedules, maintaining records and handling correspondence;, • Experience in coordinating events, meetings, and other school/office functions, including preparing documents;, • 2-4 years of school operations experience is highly preferred;, • Bachelors degree is required;, • Experience with PowerSchool is required. The Rewards • Competitive salary and benefits package;, • Enrollment in retirement plan.

Job Description ABOUT BATHHOUSE Bathhouse is a home for people to look, feel, and perform their very best. Guests utilize our amenities—thermal pools, saunas, steam rooms—in a sleek, modern, and socially engaging atmosphere. We offer best-in-class massages and scrubs that are protocol-driven treatments delivered by an elite team of practitioners. Anybody with a body can benefit from a Bathhouse service. We focus on functionality over preciousness and recovery over relaxation—the "anti-spa" spa experience. We are industry rebels. Join us. JOB DESCRIPTION Bathhouse is seeking a proactive, business-minded, and hospitality-driven General Manager to oversee operations of one of our locations. This role is responsible for ensuring the entire facility runs smoothly, leading and developing Shift Managers and department teams, and supporting an exceptional guest experience from arrival through departure. The General Manager plays a critical role in maintaining standards, driving efficiency, and fostering a positive, professional workplace culture. RESPONSIBILITIES • Lead, mentor, and support Shift Managers, ensuring alignment across all departments., • Oversee operations across amenities, front desk, therapies, food & beverage, and facilities., • Review daily revenue, labor, and operational reports to support business performance. Present reports to Corporate Leadership., • Ensure staffing levels, scheduling, and coverage meet business and budget needs., • Monitor guest experience, responding to escalations and resolving issues professionally., • Maintain brand standards for cleanliness, safety, and service across all areas., • Partner with department leads to streamline communication and workflow., • Interview and onboard new hires. Coach and provide performance management of team members., • Create and maintain written protocols and training procedures in accordance with our Culture of Documentation (CoD), • Ensure compliance with health, safety, and workplace regulations., • Oversee inventory controls, ordering, and vendor relationships as needed., • ~5 years of experience as a General Manager or Assistant General Manager required., • Experience in hospitality, spa, wellness, or restaurant environments preferred., • Strong leadership skills with the ability to motivate and develop teams., • Excellent communication, problem-solving, and decision-making abilities., • Highly organized, detail-oriented, and comfortable managing multiple priorities., • Experience with scheduling, labor management & cost management, and basic financial reporting., • Calm, guest-first approach in high-volume or fast-paced settings., • Comfortable using operational systems and POS platforms (training will be provided for our system)., • Ability to stand and walk for extended periods and assist with operational needs when necessary., • Total Compensation: $80,000 - $100,000, • Medical, vision, and dental insurance available for full-time employees., • Complimentary unlimited admission to Bathhouse with unlimited guest passes., • 50% discount on services, retail products, and restaurant offerings.

Job Description Field IT Technician — Multi-Site Retail (Philadelphia) 15+ years in business, Managed IT, CCTV, retail verticals, regulated environments where uptime matters. Location: Philadelphia, PA (local travel 300 mi radius) Employment Type: Full-Time Benefits: Medical insurance, potential flexible work-from-home schedule Position Overview We are seeking a Field Service IT Technician with strong technical expertise and leadership skills to join our growing team. This hybrid role involves hands-on IT support, field service, remote L1 triage, and help desk troubleshooting. The ideal candidate will also have experience coordinating IT projects and working closely with clients to ensure a seamless technical experience. Key Responsibilities • Provide proactive support to clients via phone, remote sessions, and onsite visits., • Manage help desk support tickets, ensuring timely resolution and excellent customer satisfaction., • Serve as a liaison between Technical Support and Sales teams to support pre- and post-sales client needs., • Conduct IT project coordination and scheduling (deployments, upgrades, migrations, etc.)., • Perform installation, configuration, and maintenance of PCs, laptops, printers, network infrastructure and peripherals., • Troubleshoot network connectivity, software, and hardware issues., • Execute setup of routers, switches, and wireless equipment., • Track, document, and escalate issues using ticketing systems., • Provide end-user training and onboarding at client sites., • 2+ years of IT support or field service experience (MSP experience a plus)., • Strong knowledge of Windows Operating Systems, Microsoft 365, Active Directory, Cisco Meraki and general networking concepts., • Demonstrated experience in:, • Help desk / technical support, • Small project management (planning, scheduling, client communication), • Excellent troubleshooting, problem-solving, and communication skills., • Ability to multitask and work independently in a fast-paced environment., • Professional demeanor and strong client relationship skills., • Valid driver’s license and reliable vehicle transportation., • Ability to travel within a 300 mile radius to support clients on-site when needed., • Familiarity with managed services tools (RMM/PSA platforms)., • CompTIA, Microsoft, or related certifications., • Knowledge of cloud services, backups, cybersecurity best practices., • Opportunity to work on diverse IT environments and grow your skills., • Small team environment where your contributions directly impact client success., • Exposure to a growth retail vertical, and a real career path., • Flexible work-from-home options with travel., • Competitive salary and benefits package.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description REMOTE/HYBRID: 2 days onsite in Philadelphia & 3 days remote Schedule: Tuesday–Saturday or Sunday–Thursday Shifts: First, Second, and Third shifts available – 8 hours with flexible start times • 1st Shift: Start between 7:00–9:00 AM (end between 3:00–5:00 PM), • 2nd Shift: Start between 2:00–4:00 PM (end between 10:00 PM–12:00 AM), • 3rd Shift: Start between 10:00 PM–12:00 AM (end between 6:00–8:00 AM), • *The first few weeks is training Monday-Friday regular business hours Must-haves • 1+ year of Help Desk, Service Desk, or IT Support experience, • Experience handling high‐volume inbound calls, • Familiarity with ServiceNow or similar ticketing systems, • Strong customer service and communication skills A large healthcare organization is seeking Tier 1 Help Desk Analysts to provide phone and email support in a 24/7 inbound call center. Analysts support a broad user base including hospital staff, university students, and patients.Call volume is on average 20–30 calls per day, averaging 5–10 minutes per call, with all tickets documented in ServiceNow. Common requests include student access to online coursework, patient MyChart access issues, and employee IT support such as password resets and printer mapping. Hybrid role: 2 days onsite / 3 days remote Shifts: 1st, 2nd, and 3rd shifts available Responsibilities • Provide Level 1 technical support via phone, email, and remote tools, • Troubleshoot basic hardware, software, and application issues, • Support Windows, macOS, iOS, and Android devices, • Handle password resets, printer support, remote access, and account issues, • A+ Certified, • EPIC and MAC experience, • Experience in a hospital environment, • Bachelor's degree

Job Description Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! Responsibilities: • Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution., • Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments., • Assist with account access, password support, and user administration tasks within Active Directory., • Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed., • Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues., • Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process., • Experience supporting end users in a help desk, service desk, or desktop support environment., • Working knowledge of Active Directory for routine account and access management tasks., • Hands-on experience with Microsoft Windows and Windows 10 troubleshooting., • Ability to perform basic technical diagnostics for common hardware and software issues., • Familiarity with ticketing systems and standard service desk workflows., • Strong communication skills with the ability to explain technical issues in a clear, user-friendly manner.

Job Description The position coordinates, diagnoses, and troubleshoots incoming employee calls using industry best practices. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from company users in offices across the country or working remotely. Deliver timely resolution of problems or escalation on behalf of the customer to appropriate technical personnel. Provides ticket status updates to management and end-users. Supports and maintains effective relationships with users. Upholds standard operating procedures and customer service guidelines relating to remote IT support. Responsibilities: • Field incoming service desk requests from end users via both telephone and e-mail in a courteous manner., • Evaluate documented resolutions and analyze trends for ways to prevent future problems., • Document all pertinent end user identification information, including things like name, department, contact information, and detailed nature of problem or issue., • Build rapport and elicit problem details from service desk customers., • Prioritize and escalate problems (when required) to the appropriately experienced technician., • Record, track, and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution., • Apply diagnostic utilities to aid in troubleshooting., • Access software updates, drivers, knowledge bases, and frequently asked questions resources to aid in problem resolution., • Identify and learn appropriate software and hardware used and supported by the organization., • Install software., • Test fixes to ensure problem has been adequately resolved and perform post-resolution follow up on help requests., • Knowledge of basic computer hardware, software, and peripherals including but not limited to:, • Windows 10, • Office 365, • SharePoint, • Virtual Desktops, • iPhone / iPad support, • Active Directory administration, • Microsoft System Center Configuration Manager (SCCM), • Printers / Copiers, • Working knowledge of a range of PC, network, and system diagnostic utilities., • Exceptional written and oral communication skills., • Proficiency in both English and Spanish is preferred., • Excellent interpersonal skills, with a focus on rapport-building, listening, and questioning skills., • Strong documentation and troubleshooting skills.

Job Description We are seeking an experienced Customer Service Representative/Sales Support Specialist to provide exceptional customer service and support to our clients while promoting our company's products and services. The ideal candidate would have previous experience with audio-visual technology, inside sales, customer support, conflict resolution, purchasing, and data entry. Strong communication and interpersonal skills are essential in this role, as well as interacting professionally with customers and multitasking in a fast-paced environment. This is not a remote position. Responsibilities: • Set up new customers, sites, and contacts, • Quote entry & pricing check on all items within a quote for best pricing, • Registration of products & processing credit card orders, • Answer customer calls when the Sales Team is out of the office, • Send quotes to customers as needed, • Monitor box sales backlog & keep customers updated, • Inside Sales / Bid Desk, • Inside Sales (those customers not assigned to an Account Manager), • Remain in communication with our Sales Reps to ensure they are responding to emails in a timely fashion, • Set up inventory masters, • Set up and update new vendors and vendor contacts, • Follow-up on PO status/delivery date and update information, • HS Diploma or equivalent, • Demonstrated customer service focus, • Ability to sit for extended periods of time at the computer, • Handle multiple sales orders at once & excellent attention-to-detail, • Ability to respond to 100+ emails daily, • Possess strong data entry skills & proficient with Outlook, Word, Excel, • Ability to work and think independently and ensuring to meet deadlines, • Maintain strict confidentiality and handle sensitive matters with discretion, • Clear and professional communication skills with employees, clients, and colleagues

Job Description Are you handy with tools, great with people, and tired of being stuck behind a desk or on a production line? We are looking for a Copier Service Technician to join our team. Copier Service Experience helpful but not necessary. If you have a "can-do" attitude, a mechanical mind, and a relentless work ethic, we will provide the specialized training you need to become a certified expert in the industry. What You’ll Do As a Copier Service Technician, you are the face of our company. You’ll travel to client sites to ensure their office technology is running smoothly. • Troubleshoot & Repair: Diagnose mechanical and software issues on multi-function printers (MFPs) and copiers., • Preventative Maintenance: Perform routine "check-ups" to prevent equipment downtime., • Customer Support: Clearly explain technical issues to non-technical clients with a friendly, professional demeanor., • Installation: Set up and configure new equipment on client networks., • Inventory Management: Keep your toolkit and vehicle stock organized and ready for the day., • Professionalism:, • You can represent our brand while working in various professional .environment., • Mechanical Aptitude:, • Unstoppable Work Ethic: You show up on time, take pride in a job well done, and don't stop until the, • client is satisfied., • Basic Tech Skills:, • Clean Driving Record: A valid driver’s license and a reliable history are required for travel between sites., • Growth Path: Opportunities to move into Senior Technician., • The Gear: We provide the tools, laptop, and phone needed for your success.Company DescriptionIn Business over 80 Years. Sell and service Copiers ,Printers Wide format equipment.In Business over 80 Years. Sell and service Copiers ,Printers Wide format equipment.

Job Description Job Description: IT/AV Technician Overview We are seeking a highly skilled and dependable IT/AV Technician to support high-visibility, technology-driven Business Development presentations across the U.S. This role provides end-to-end technical support for new business pitches, live events, hybrid meetings, and internal/client-facing presentations. The ideal candidate brings a strong foundation in IT, audiovisual systems, live production workflows, and exceptional client-service acumen. Key Responsibilities AV & Pitch Support • Serve as the dedicated IT/AV technician for new business pitches, both onsite and offsite, including client offices and hybrid environments., • Lead tech checks across major web conferencing platforms (MS Teams, Zoom, Google Meet, WebEx, BlueJeans, etc.)., • Design, configure, and deploy AV/VC systems for internal and external client presentations, ensuring seamless streaming, recording, and presentation delivery., • Set up and operate technical equipment including screens, switchers, PA systems, wireless tech, conferencing hardware, and streaming gear., • Maintain deep proficiency in Cisco, Poly, MS Teams, Zoom, Google Meet, and other enterprise conferencing ecosystems., • Support Windows and Mac environments; troubleshoot issues with Office 365, Adobe applications, and web-conferencing software., • Manage and monitor systems using VC reporting and monitoring tools., • Ensure the Pitch Tech Stack is always updated, tested, optimized, and ready for immediate use., • Proactively research emerging solutions to improve pitch production, hybrid meeting quality, and workflow efficiency., • Maintain an ongoing understanding of live streaming techniques and evolving industry best practices., • Build and maintain strong, collaborative relationships with:, • Global & US Business Development teams, • Service Desk & Service Delivery, • Infrastructure & Group IT, • 3rd-party vendors and partner agencies Experience • 5+ years of IT/AV experience, ideally in a client-facing, fast-paced environment., • Previous Business Development support or live production technical experience strongly preferred., • Proficiency with:, • Cisco, Poly, MS Teams, Zoom, Google Meet, WebEx, BlueJeans, • Windows & macOS, • Microsoft Office 365, Adobe applications, • AV hardware, switchers, PA systems, wireless tech, streaming gear, • Ability to lift 30+ lbs, handle AV equipment, and set up physical environments., • Ability to sit, stand, walk, reach, push, pull, or crawl under desks as needed., • Comfortable working on ladders for equipment installation., • Highly organized, dependable, and solution-oriented., • Comfortable supporting executive-level stakeholders and high-profile clients., • Strong interpersonal skills with the ability to stay calm and professional under pressure. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range$38.46—$45.67 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!, • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!, • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!, • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Job DescriptionService Desk Technician Workplace Type: On‑site Experience Level: Entry Level Position Overview The Service Desk Technician is responsible for delivering a positive customer experience by professionally and efficiently handling incoming support requests. This role provides troubleshooting assistance for hardware, software, and service‑related issues, including support for field operations and specialized equipment. The technician will also assist with system monitoring, data entry, configuration tasks, and operational support activities. This position requires strong communication skills, attention to detail, and the ability to remain calm and effective in fast‑paced or high‑pressure situations. It offers long‑term growth potential within a supportive, close‑knit team environment. Key Responsibilities • Provide customer support by answering incoming calls and assisting with troubleshooting hardware and service‑related issues., • Serve as a backup operator to help maintain system integrity., • Monitor error logs, alerts, and communication systems; escalate issues according to established protocols., • Enter and validate data within scheduling or operational systems., • Complete daily checklists accurately and on time., • Participate as a team member on assigned projects., • Perform user acceptance testing for new software releases., • Complete system configuration tasks as assigned., • Monitor processing errors, perform initial troubleshooting, and escalate when necessary., • Support additional operational duties as assigned., • Work during peak operational periods as required.Top Skills & Attributes, • Strong problem‑solving ability with a calm, steady approach under pressure., • Detail‑oriented communication, both verbal and written., • Technical aptitude—experience with computers, gaming, hardware assembly, or troubleshooting is beneficial., • Ability to multitask and manage shifting priorities., • Customer‑focused mindset with a willingness to learn new tasks.Required Experience, • Experience in a service desk or entry‑level IT support environment., • Familiarity with troubleshooting hardware and software issues., • Ability to work effectively with users at all levels.Preferred Qualifications, • Associate or bachelor’s degree (preferred but not required)., • Openness to learning and taking on new responsibilities.Value Proposition, • Long‑term opportunity within a growing organization. This is a Contract position based out of Cherry Hill, NJ. Pay and Benefits The pay range for this position is $18.75 - $18.75/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs! \n What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives. \n What We Offer YOU: \n\n • We will give you a FREE Gym membership for you! Get your workout in during lunch or after shift!\n, • We "insure" you and your family stay healthy with our tiered Health Benefits: Medical, Dental & Vision.\n, • We work hard to play hard... take your vacation! PTO & Paid Holidays. Vacation days improve overall wellbeing!\n, • We make sure you plan for your future. Enroll in our 401k.\n, • We want you to save money! There are discounts on personal training, apparel, shake bar & Edge Kids!\n, • We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!\n, • We want you to advance your education! Reimbursed training certifications! \n, • We protect you with our company paid Life insurance ($25k), and Long-Term Disability (LTD) and Employee Assistance Program (EAP)\n, • Maintains managerial oversight for the front desk department (Front Desk Personnel and Maintenance) and communicates regularly with department heads regarding the performance of each department\n, • Recruits, interviews and ultimately makes the decision to hire new front desk employees into the club\n, • Authorizes and approves all staffing changes including new front desk hires, promotions and terminations\n, • Schedules all front desk employees to ensure the club is staffed properly to hit their goals while staying within the parameters of the payroll budgets\n, • Creates a positive and healthy workplace that fosters constant and never-ending improvement\n, • Provides the time to coach, train and develop each front desk staff member's sales and customer service skills through practice and training\n

Job DescriptionAssistant to General Manager (AGM) At Orangetheory Fitness we have a mission to deliver proven fitness results for a healthier world. As an Assistant to General Manager it is your job to live out our values in order to help our team achieve our vision to become the trusted global leader of innovative heart rate-based interval training. Ideal candidates have a passion for fitness, strong customer service skills, and sales & marketing experience along with a fun outgoing energetic personality. Assistant General Managers are responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, community outreach, and maintaining premium customer service levels. JOB DUTIES INCLUDE: 1. Properly managing and exceeding all OTF sales and operational budgets, 2. Lead and coordinate initial and ongoing sales drivers (pre-sale events, studio events, outreach), 3. Responsible for overseeing the sales process and systems, 4. Manage, monitor, coach-develop and evaluate the performance of all OTF-related managers and staff, 5. Compliance and adherence to OTF Business Policies for daily studio operations, 6. Monitor the hiring, training and scheduling of all OTF studio staff, 7. Responsible for recruiting and on-boarding all new OTF employees, 8. Build and maintain OTF class size through scheduling optimization, 9. Develop a high energy culture through contests and incentive-based motivation, 10. Model all studio activities through self-involvement (leading by example), 11. Train and mentor subordinates for ongoing success and future growth, 12. Ensure OTF branding through consistency and continuity in all actions, 13. Properly empower, monitor and evaluate specifically assigned responsibilities of sales team and fitness team, 14. Manage disciplinary actions involving all OTF studio employees, 15. Responsible for meeting performance metrics (KPIs), revenue, ordering, inventory, payroll, cost controls and facilities maintenance, 16. Be promotions oriented and have the ability to direct sales through company required outreach programs OPERATIONAL DUTIES: • Responsible for 30-60-90 and annual OTF staff performance reviews., • Enforce OTF corporate policies, business practices, systems and processes., • Ensures that all front desk systems are followed such as proper Member Check-In, Telephone Inquiries (general and sales related), Guest Registration, cash handling, delinquent account procedures, customer care calls, change requests and document scanning, • Provide and maintain the highest level of customer service, • Provide effective decision-making regarding customer service issues, • Plan and promote special events for the studio on a monthly basis, using OTF tools for effective outreach and community involvement., • Responsible for ensuring that the facility is clean, maintained and operationally sound.JOB QUALIFICATIONS:, • Proven sales leadership REQUIRED!, • Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients, • Min 2-3 years of previous sales experience required, • Min 2-3 years of management experience required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination, • Previous management experience in the health & fitness industry strongly recommended, • Strong work ethic, integrity, and professional demeanor, • Solid verbal and written communication skills required, • Ability to multi-task and manage client and staff concerns, • Strong computer skills required with knowledge of MS office programs (Excel, Word), • Associate or Bachelor's degree in business or related field with 3+ years of management experience preferred, • Ability to work and function in a TEAM environment, • Flexible to work day, evening and/or weekend hours as needed, • Health & Fitness minded people with a passion for fitness strongly preferredGeneral Manager Benefits:, • 2 weeks paid vacation, • Health/Dental/Vision benefits available, • Free OTF Membership

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development As a GMIT, you will take ownership of the front desk experience and team performance, with a focus on sales execution, guest experience, and operational excellence. This role is designed to prepare you for future leadership opportunities within our organization. Promotion timing varies based on performance, readiness, and business needs, but we are committed to developing strong leaders and promoting from within whenever possible. Drive Sales Performance • Achieve and exceed membership, retail, gift card, and service sales goals, • Actively coach the team on conversion and sales behaviors, • Promote services, upgrades, and current offers with confidence and consistency, • Support strong performance in call handling and booking conversionLead the Front Desk, • Own daily front desk operations, guest flow, and overall performance, • Lead, coach, and support the front desk team to consistently meet sales and service goals, • Drive accountability around membership conversion, booking efficiency, and guest experience, • Ensure a high standard of execution across all client interactionsSupport the Spa Leadership Team, • Assist the General Manager with daily operational execution, • Train, onboard, and develop new and existing front desk team members, • Support reporting, cash handling, and front desk systems, • Step in as a key leader to maintain consistency and momentum in daily operationsWhat Were Looking For, • 13 years of leadership experience preferred, • Strong background in sales, customer service, or performance-driven environments, • Proven ability to lead, coach, or influence a team, • Strong communication and interpersonal skills, • High level of accountability and a solutions-oriented mindset, • Comfortable in a fast-paced, goal-driven environment, • Flexible availability including nights, weekends, and holidays, • Experience with booking systems (Zenoti or similar) a plusWhats in it for You, • Medical, Vision, Dental, Life Insurance, • 401K with 5% company match, • Paid Time Off, • Service & product discounts, • Strong support system and people-first culture Who We Are FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. The size of our organization allows us to offer benefits that many family-owned businesses cannotbut at our core, we are still a family-owned company. We are in the people business, and our people come first. We cant wait to meet you!

Job Description Level 1/2 Help Desk Admin - End User Support Job Location: Philadelphia, PA (remote possible) Full time position- Wednesday-Sunday Shift Experience- 5+ years Salary: 55-65k Job Description: Contour Data Solutions is looking for a person wanting to make an immediate impact in a rapidly changing, fast paced environment. The position is part of a technology team that has responsibility for internal and customer facing solutions which are hosted in our enterprise class data centers. The Level 1 Operations Team is responsible for supporting our client's end users supporting hardware, software/applications, printer, phones etc. Position requires an experienced, highly motivated Help Desk Admin with a minimum of one to three years' experience in Help Desk Support.. Major Responsibilities • 5+ years of experience with IT helpdesk or support position., • First line of support to clients regarding software, Hardware and systems., • Respond to end customer issues through phone, email, remote-in software, and computer chat., • Knows the Ins and Outs of a Network, Servers and Windows PC (Hardware & Operating System), • Have an understanding of an IP network, including switches/firewalls and how to troubleshoot different issues., • Able to self-manage and hold themselves accountable., • Can translate technical problems to the end user in a plain speak way that allows them to understand the problem and solution., • Enjoy people and care to develop strong relationships with clients., • Be an optimist at heart., • Resolves problem situations in a professional manner., • Experience with iPhone/iPad/Android., • Experience supporting phone systems from Microsoft Teams, • Experience with Apple computers in a networked environment., • Nable RMM (remote management of computers)., • Experience supporting printers/copiers in a networked environment., • Basic knowledge of windows server environment including active directory, DHCP, DNS, services, event logs, Line of Business application installations and management., • Support for Microsoft related technologies: Windows Server, Exchange, SQL, Office 365, Windows 7/10, etc. The Job: • Monitors ticket database and monitoring platform and follows up with assigned personnel to ensure timely resolution of problems, • Invokes problem escalation procedures to coordinate recovery, • Isolates problem trends and ensures that troubleshooting efforts are completed, • Solves problems and makes decisions on a daily basis to help resolve issues, • Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department., • Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service, • Performs duties in a cost-effective manner to avoid waste of resources without jeopardizing quality of care and service, • Above all, build professional and sincere relationships with clients and seek ways to improve their satisfaction with our service., • Learn the ins and outs of our clients' unique work environments., • Work to quickly resolving incidents submitted by our clients., • Monitor alerts generated by our tools to resolve incidents before our clients are even aware., • Enter all work as service tickets and time as it occurs., • Interact with vendors to support customer's specific line of business applications, copiers/printers, internet service providers, etc., • Remote access solution implementation and support: VPN, Remote Desktop, RemoteApp., • IT environment documentation to include system reviews and recommendations., • Communication w/customers: keeping them informed of incident progress, notifying them of impending changes or agreed outages., • Understanding of server administration, troubleshooting, capacity planning, and disaster recovery planning., • Create technical documentation when needed, • Work closely with the multiples constituents including customers solutions, production support, as well as network, security, desktop support, and systems administrators to optimize the systems and related components., • Just as the Level 2/3 Engineers will be supporting you, you will also need to support them. We are a team and supporting those around us is a must! Must Have qualifications • Working knowledge of Windows server administration, • Proficient at using all available resources for troubleshooting and problem solving and the ability to quickly and clearly diagnose and communicate problems and ensure the resolution of any problems identified., • Technical, analytical, interpersonal and organization skills required, • Flexibility, integrity, teamwork, and unwavering commitment to client satisfaction, • Able to take ownership of and troubleshoot a broad variety of system problems, • Ability to work well with others, as well as independently. Attention to detail., • Position requires on-call support including planned and unplanned responses to a 24x7 environment. Bonus • Microsoft Certifications, • Working knowledge of ITIL principals and procedures. Non-skill requirements: • Pass a background check., • Able and willing to lift 50+ lbs of equipment.

Job Description Description Responsibilities: Receive incident and information request calls from the customers for IT services, and service that call by resolving with point of contact. Keep customers informed of the progress of their queries. Analyze, isolate, research, and effortlessly explain step-by-step technical troubleshooting solutions related to software or hardware to provide a resolution. Excellent attention to detail and follow-through. Successfully translate complex technical information/instructions into a simple language that would ensure seamless troubleshooting. Prioritize and escalate support based on the client/public impact. Demonstrate problem-solving, conflict resolution, negotiation, and de-escalation skills. Maintains confidentiality of all information, policies, and procedures as required by the Health Insurance Portability and Accountability Act (HIPAA) protocols. Learning and supporting a variety of purpose-built software. Continued familiarity with network devices and latest technologies. Maintain the company's high standard of quality and professionalism regarding workmanship, customer relations, coworkers, behavior, and appearance. Perform any other duties not specifically stated herein, but which your supervisor may assign. Skills Help desk support, Troubleshooting, Customer service, Service desk, Ticketing system, Help desk, Windows 10, Active directory, Phone support Top Skills Details Help desk support,Troubleshooting,Customer service,Service desk,Ticketing system Additional Skills & Qualifications Requirements: Help desk experience: 1-3 years (Preferred). CCNA certification preferred. Strong written and verbal communication skills. Expertise in Cisco IOS, Linux, and Windows Server operating systems. Experience with multitasking in a high-energy environment. Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Mount Laurel, NJ. Pay and Benefits The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Job Description Overview We are seeking a Desktop Support Technician to provide Tier 1/2 technical support for end users, resolving hardware, software, and operating system issues in both remote and on-site environments. This role requires strong problem-solving abilities, customer interaction skills, and the ability to collaborate within a team. Key Responsibilities • Provide Tier 1/2 support for desktop hardware, application software, and operating system issues, • Troubleshoot and resolve technical problems via phone, remote tools, and in-person desk-side support, • Diagnose issues efficiently, determine root cause, and implement effective solutions, • Support end users with timely issue resolution while maintaining a high level of customer service, • Escalate complex issues to senior support teams when necessary, • Foundational experience in desktop support or helpdesk support (Tier 1/2), • Strong troubleshooting and analytical skills with the ability to resolve issues independently, • Ability to communicate clearly with users while diagnosing and resolving technical problems, • Proven ability to work effectively both independently and as part of a team with minimal supervision, • CompTIA A+ certification or equivalent technical knowledge, • Experience providing support in both remote and on-site environments Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs! \n What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives. \n What We Offer YOU: \n\n • We will give you a FREE Gym membership for you! Get your workout in during lunch or after shift!\n, • We "insure" you and your family stay healthy with our tiered Health Benefits: Medical, Dental & Vision.\n, • We work hard to play hard... take your vacation! PTO & Paid Holidays. Vacation days improve overall wellbeing!\n, • We make sure you plan for your future. Enroll in our 401k.\n, • We want you to save money! There are discounts on personal training, apparel, shake bar & Edge Kids!\n, • We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!\n, • We want you to advance your education! Reimbursed training certifications! \n, • We protect you with our company paid Life insurance ($25k), and Long-Term Disability (LTD) and Employee Assistance Program (EAP)\n, • Maintains managerial oversight for the front desk department (Front Desk Personnel and Maintenance) and communicates regularly with department heads regarding the performance of each department\n, • Recruits, interviews and ultimately makes the decision to hire new front desk employees into the club\n, • Authorizes and approves all staffing changes including new front desk hires, promotions and terminations\n, • Schedules all front desk employees to ensure the club is staffed properly to hit their goals while staying within the parameters of the payroll budgets\n, • Creates a positive and healthy workplace that fosters constant and never-ending improvement\n, • Provides the time to coach, train and develop each front desk staff member's sales and customer service skills through practice and training\n

Job Description Contract Details • Work Mode: 100% onsite across multiple campuses, • Location: Philadelphia, PA, • Duration: May 26, 2026 August 15, 2026, • Travel: Local travel between sites; reliable car and valid driver's license required About the Opportunity This role provides deskside and field support within a healthcare environment, focusing on end-user hardware and software, device deployments, and excellent customer service. You will serve as a first point of contact, resolve Tier 1 issues, and support project-based rollouts of PCs, printers, and peripherals while adhering to established ITSM processes and security/compliance standards. Key Responsibilities • Serve as first-contact support; triage, troubleshoot, and resolve Tier 1 incidents; escalate Tier 2 issues as needed, • Deploy and configure PCs, printers, and peripherals (imaging, setup, testing), • Provide onsite and remote support for Windows, Microsoft applications, end-user devices, and basic networking (TCP/IP), • Document work in the ticketing system; manage and categorize Level 1 queues, • Follow established processes; recommend improvements to reduce repeat incidents, • Comply with information security and regulatory requirements in a healthcare setting, • 3 5 years of experience in desktop/EUD or Service Desk support, • CompTIA A+ certification, • Hands-on project deployment experience (PCs, printers, and other IT equipment), • Experience working in hospital/clinical environments, • Strong printer setup, support, and troubleshooting skills, • Working knowledge of Windows OS deployment/imaging, Microsoft software, TCP/IP, hardware/peripherals, remote support tools, and ticket/queue management, • Excellent customer service, communication, and documentation skills, • ITIL Foundations; CompTIA Network+ or Security+; CCNA; OEM self-maintainer certifications (e.g., Lexmark, Lenovo), • Medical terminology familiarity; prior Service Desk Level 2 background, • Military background is a plus #ZR

Job Description IT Help Desk Support Analyst Hybrid Schedule: On-site 1 days per week (Thursdays) - Center City Philadelphia Shift: 9AM-5:30PM; 10:30AM-7:30PM (during training first 6 months) No visa sponsorship at this time Our client, a top tier financial services company is seeking a skilled IT Help Desk Support Analyst to join their dynamic team, providing technical support and assistance to clients and employees. The individual selected for this role will be involved in system problem recognition, research, and resolution. This person will also be responsible for resolving less complex problems immediately, while assigning more complex problems to senior level support. This role requires a strong technical background, excellent communication skills, and a commitment to delivering exceptional customer service. The successful candidate will thrive in a fast-paced environment, collaborating with team members to resolve IT issues efficiently and effectively. Responsibilities: • Tier 1-2 first-line technical support, • Troubleshoot and resolve potential hardware, software, and network issues promptly and accurately., • Log all support requests and maintain detailed records of troubleshooting steps and resolutions., • Escalate complex issues to appropriate IT teams or vendors, ensuring timely resolution., • Install, configure, and maintain desktops, laptops, printers, and other IT equipment., • Assist with user account management, including password resets and access permissions., • Conduct software installations, updates, and patches as required., • Collaborate with colleagues to develop and maintain knowledge base articles and support documentation., • Provide training and guidance to end-users on IT systems and best practices., • Assist with IT projects and initiatives as assigned by management. Requirements: • Bachelor's degree in Computer Science, Information Technology, or related field preferred., • Proven experience of at least 2 years in a help desk or technical support role, preferably in the financial services industry., • Strong knowledge of Windows operating systems and proficiency in Microsoft Windows 10/11, Office 2016 / O365, including Outlook, Excel, Word, and PowerPoint., • Familiarity with ticketing systems, ideally ServiceNow. and IT service management best practices., • Demonstrated excellent troubleshooting and problem-solving skills., • Outstanding customer service and communication skills, both verbal and written., • Demonstrated ability to work independently and collaboratively in a team environment., • Flexibility to work on-site in Center City, Philadelphia, two days per week., • Ability to efficiently handle 40 - 60 technical and non-technical calls per day., • IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or ITIL Foundation certification are a plus.

Job Description Association Headquarters is seeking an IT Help Desk Support professional to provide technical assistance to end users and ensure smooth day-to-day IT operations. This role involves troubleshooting hardware and software issues, supporting user accounts, and delivering excellent customer service. Top Requirements: Experience: • 2-5 years of IT Help Desk or technical support experience (preferred), • Strong knowledge of Windows and/or macOS environments, • Hands-on experience with Microsoft 365 (Outlook, Teams, SharePoint) and/or Google Workspace, • Basic understanding of networking concepts (Wi-Fi, VPN, DNS, TCP/IP), • Ability to troubleshoot hardware, software, and user access issues, • Experience with ticketing systems (e.g., Jira, ServiceNow, Solarwinds), • Excellent verbal and written communication skills, • Ability to work independently and as part of a team, • Local candidate preferred (for onsite support), • Successfully meets deadlines, • Proactively alerts Supervisors to challenges or concerns related to delivery of service, • Proactively suggests solutions to challenges encountered, • Effectively self-reviews work product and produces limited errors, • Help Desk Response Time within AH SLA commitments, • Achieve greater than 75% satisfaction in Help Desk survey To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION/ EXPERIENCE/REQUIRED PROFICIENCIES • Bachelors or Associates degree preferred or commensurate experience. High school diploma required, • 1-3 years of IT experience preferred., • Must demonstrate ability to organize and respond to users and a ticketing system., • Requires being on call and the ability to respond to emergency issues during off hours., • Service Desk Support experience in Windows environments. Mac environments are a plus., • Commitment to providing and maintaining highest level of customer service, • Outstanding interpersonal and teamwork skills., • Effective oral and written communication skills., • A knack for problem solving., • Ability to maintain composure and customer focus while troubleshooting and solving technical issues., • Ability to adhere to a schedule of customer appointments while adapting to dynamic customer requests., • Some experience in application support, in addition to infrastructure support. In order to be considered for this position, the online application must be submitted, along with an updated resume. All applicable fields on the application are required. What we offer - Employee Company Benefits • Hybrid / Flexible work schedules available, • Medical, Dental, and Vision, • Company paid basic life insurance, short-term, and long-term disability, • Voluntary Life Insurance - Employee Paid, • AFLAC available, • Paid Time Off (PTO) accrual and Paid holidays, • 401k retirement plan available, • On-site Fitness Center, open 24/7, • Gym reimbursement program, • Named Best Place to Work by Philadelphia Business Journal 9 Times - based on a survey conducted of our employees AH is a professional services firm that specializes in helping non-profit organizations achieve their mission, create value, and advance their causes, industries, and professions. We have four main divisions within AH - a full-service Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning, website builds, database integrations, accounting services, staff recruitment, credentialing management, public affairs and lobbying, and growing non-dues revenue. Our Diversity, Equity, & Inclusion Statement Association Headquarters is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to the following; race, creed, color, national origin, nationality, ethnicity, ancestry, age, sex (including pregnancy), family status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status), language, national origin, political affiliation, socio-economic status, and other characteristics that make our employees unique. For more information, visit associationheadquarters.com, connect with AH on Facebook on YouTube and follow on Twitter. Job Posted by ApplicantPro

Job DescriptionDescription: The Service Desk Manager is responsible for the overall strategy, performance, and leadership of Arraya’s Service Desk operations. This role ensures consistent, high-quality service delivery across multiple regions and time zones, while aligning the Service Desk with business objectives, client expectations, and ITIL-based best practices. The Service Desk Manager drives standardization, scalability, and continuous improvement across all support tiers, fostering a proactive, customer-focused support culture worldwide. Supervisory Responsibilities · Provide direct leadership to Service Desk Team Leads across multiple regions and oversee all Service Desk technicians worldwide. · Lead and mentor geographically distributed teams, ensuring consistent management practices, performance expectations, and career development. · Conduct regular one-on-ones with Team Leads to review performance, challenges, staffing needs, and regional trends. · Oversee staffing models, schedule, and follow-the-sun coverage to ensure 24x7 or extended-hour support as required. · Approve time off and manage cross-region coverage to maintain SLA compliance at all times. · Oversee onboarding and offboarding processes, ensuring consistent training and access controls across regions. · Lead performance management, feedback, corrective actions, and annual reviews for the Service Desk. · Promote a culture of accountability, professionalism, inclusion, and continuous improvement across all locations. Responsibilities · Own the Service Desk operating model, ensuring standardized processes, tools, and service quality across all regions. · Manage and monitor daily Service Desk operations, ensuring tickets are properly routed, prioritized, and resolved within SLA targets. · Oversee high-priority incidents and escalations, ensuring timely resolution, clear communication, and consistent client experience ly. · Define and maintain staffing plans, shift models, and capacity forecasts to support growth and changing client demands. · Establish and enforce ticket quality standards, documentation requirements, and knowledge management practices. · Track, analyze, and report on KPIs including ticket volume, response time, resolution time, SLA performance, and customer satisfaction. · Identify trends, recurring issues, and service delivery risks across regions and escalate appropriately to Director of Managed Services. · Own the Service Desk knowledge base, SOPs, and runbooks, ensuring accuracy, consistency, and continuous improvement. · Partner with Infrastructure, Security, NOC, Projects, and Service Delivery teams to ensure seamless cross-functional support. · Support hiring, workforce planning, and talent development strategies for Service Desk operations. · Drive training, certification tracking, and cross-skilling initiatives to build a resilient, scalable support team. Requirements: · 7+ years of IT support experience, including MSP environments. · 3+ years in a management role overseeing distributed or teams. · Demonstrated experience managing multi-region or follow-the-sun Service Desk operations. · Strong understanding of ITIL, SLAs, KPIs, and service management best practices. · Hands-on experience with PSA tools (e.g., Autotask, ConnectWise) and RMM platforms. · Proven ability to lead process standardization and operational maturity initiatives. · Excellent communication skills with the ability to engage clients and internal stakeholders ly. · Strong analytical, reporting, and decision-making skills. · Comfortable handling executive-level client escalations. · Experience managing remote teams across multiple cultures and time zones. Expectations · Deliver consistent, high-quality Service Desk support across all regions. · Meet or exceed SLA and KPI targets. · Maintain high customer satisfaction scores across a multi-client, multi-region environment. Education · Associate or bachelor’s degree in Information Technology, Computer Science, or related field (preferred). · Equivalent work experience in IT service management will be considered. · Certifications such as ITIL, CompTIA, or Microsoft certifications are a plus. Position Type and Expected Hours of Work · Full-Time · Remote · 40 hours per week · Monday through Friday with the ability to support after hour escalations if needed. · Ability to adjust schedule to support evening meetings. Working Conditions and Physical Requirements · Prolonged periods of sitting at a desk and working on a computer. · Ability to lift and carry up to 30 pounds as needed. · Must be comfortable operating a computer and/or other office productivity machinery

Job Description Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience. Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit .

Back Director IT Infrastructure #26-304 Radnor, Pennsylvania, United States Apply X Facebook LinkedIn Email Copy Job Title: Director, IT Infrastructure Location: Radnor Job Type: Hybrid (Monday, Tuesday and Thursday are in-office days) Reporting to: CIO Director Reports: 8-10 Company Overview: FXI is a leading producer of foam innovation in the Bedding, Furniture, Industrial, Home & Office, Healthcare, and Transportation markets. We have made it our mission to provide tailored solutions that delight our customers and consumers. With our corporate headquarters, high-tech research and development facility, and multiple manufacturing locations in North America, FXI has built a culture of innovation and achievement that is recognized by customers, suppliers and peers. Our products include finished goods, sub-assemblies, services, and raw materials for OEMs, fabricators, and retailers. You will find FXI's foam innovations inside, around, and under yourself in countless applications. Everywhere foam goes, FXI's innovations lead the way! Won't you join us? Job Overview: The Director, IT Infrastructure is a senior IT leadership role responsible for planning, delivering, and maintaining FXI's enterprise-wide technology infrastructure and support services. This role ensures that the company's IT platforms, networks, and support functions effectively enable business operations with high performance, reliability, and cost-efficiency. The Director will oversee hybrid cloud and on-premises infrastructure (including Microsoft platforms like Azure and M365, SAP S/4HANA on RISE, and WAN connectivity) while managing a distributed team across the U.S. and Mexico. The position will also serve as FXI's primary point of contact for the company's outsourced Managed Service Provider, who delivers data center hosting, network management, backup/disaster recovery, and end-user help desk support. As a key member of the IT leadership team, the Director will work closely with the CIO along with IT and business leaders to align IT engineering and operations with organizational strategy and to drive continuous improvement in service delivery. Key Responsibilities: • Strategic IT Leadership: Collaborate with the CIO and IT leaders to execute the IT engineering and infrastructure roadmap aligned with FXI's business strategy and enterprise architecture., • Infrastructure & Cloud Management: Lead FXI's hybrid infrastructure and cloud environments (Azure, Microsoft 365, SAP S/4HANA) to meet business performance and availability requirements, including design, implementation, and support., • Service Delivery & Operations: Ensure 24/7 availability and performance of IT systems through strong operational and resilience processes., • Managed Services Oversight: Lead managed service provider relationships, ensuring reliable service delivery, SLA compliance, and ongoing performance optimization. Areas include: data center hosting, network management, backups & disaster recovery, and end-user service desk support., • Network & Telecom Coordination: Oversee the wide area network (WAN) and telecommunications infrastructure in partnership service providers. Ensure robust and reliable connectivity across all locations., • Innovation & Continuous Improvement: Advance infrastructure efficiency, agility, and cost effectiveness through continuous improvement and adaptation of modern technologies., • Standards, Governance, and Compliance: Establish and enforce enterprise technology standards, governance processes, and metrics to ensure value delivery, security, and compliance., • Project & Portfolio Management: Oversee planning and execution of projects. Ensure projects are scoped and delivered according to expectations., • Financial Management: Develop and manage operating and capital budgets for IT infrastructure., • Vendor & Contract Management: Manage strategic vendor partnerships and contracts to deliver reliable, highvalue infrastructure services. Ensuring FXI obtains optimal value, performance, and reliability from its partners., • Team Leadership & Development: Recruit, develop, and retain top talent. Lead and mentor a distributed infrastructure team, driving accountability, collaboration, and continuous learning., • Customer Service & Support: Drive high user satisfaction through effective service desk performance and support optimization by implementing and adhering to best practices (e.g., ITIL processes). Skills / Qualifications: • Education: Bachelor's degree in computer science, engineering, or a related technical field is required., • Strategic & Analytical Thinking: Able to evaluate complex technology ecosystems and deliver innovative improvements to IT services., • Experience: 10+ years of experience in enterprise infrastructure, data center operations, networking, security, and application architecture in manufacturing or distribution environments., • Leadership: Proven relationship builder across all levels, fostering a collaborative, customerfocused culture., • Technical Acumen: Broad expertise in enterprise infrastructure including cloud (Microsoft, Azure, Entra ID, M365), networking, servers, virtualization, endpoints, and enterprise platforms; experience with SAP S/4HANA in manufacturing environments preferred., • Financial & Business Acumen: Strong business and financial judgment, including budgeting, cost management, and investment tradeoff decisions., • Results Driven: Ability to deliver highquality results, under pressure, through proactive problem solving and a serviceoriented mindset., • Travel: Willingness to travel up to 20%. Total Rewards: We offer a competitive salary and a comprehensive benefits package that includes: • Medical, dental, and vision insurance, • Basic and optional life insurance, • Short and longterm disability coverage, • 401(k) plan with company match, • Tuition assistance, • Flexible spending accounts Our Commitment to a Diverse Workforce: FXI is an Equal Opportunity Employer. FXI does not discriminate in employment matters on the basis of race, color, religion, gender identity or expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or based on any individual's membership in any group or class protected by applicable federal, state, or local laws. We support workplace diversity. We strongly believe that diversity contributes to a broader collective perspective that will consistently lead to a better company and better products. We are working hard to increase the diversity of our team wherever we can. We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. FXI is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at FXI via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of FXI. No fee will be paid in the event the candidate is hired by FXI as a result of the referral or through other means.

PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP). PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Related • Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Welcome assigned patients and inquire as to their wellbeing since their last treatment. * Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law. * Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment * Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD). * Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed. * Monitor patients' response to dialysis therapy. * Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document. * Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure * Obtain Hemostasis and apply appropriate dressings. * Evaluate the patient prior to discharge. * Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification * Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed. * Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160. * Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification * Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes. * Report any significant information and/or change in patient condition directly to the registered nurse or supervisor. * Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor. * Perform and document any intervention for unusual patient status and document patients' response to intervention. * Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor. * Obtain all prescribed laboratory testing and prepare specimens for collection. * Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy. * Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage. * Monitors patients performing self-care under the supervision of RN. Staff Related Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices * Maintain environmental integrity and aesthetics - ensure all areas are safe and clean. * Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy. * Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT). * Initiate Solution Delivery System (SDS) system. RECORD KEEPING: * Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities. * Enters all treatment data into the designated clinical application in an accurate and timely manner. * Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected by appropriate staff. * Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart. * Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination. * Collect, label, appropriately prepare and store lab samples according required laboratory specifications. * Ensure collection of lab specimens by appropriate lab courier. INFECTION CONTROL: * Assists in collecting information for infection control audits. * Supports staff and patient Adherence to infection control practices. * Follows infection control Policies and Procedures * Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law. TRANSITIONAL CARE UNIT: * Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care * Reinforces all education and care related matters as it relates to the new patient as allowed by state law * Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan. * Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them. * Sets and preforms a treatment on all machines used in the transitional care unit. * Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up. * Assists with coordination of transition to patient's modality choice. * Assists with supply ordering and inventory for TCU PHYSICAL DEMANDS AND WORKING CONDITIONS: individuals with disabilities to perform the essential functions. accommodations can be made. * Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. * The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials * The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation.Equipmentaidsand/orcoworkersmayprovideassistance.Thispositionrequiresfrequent,prolongedperiodsof standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. EDUCATION AND LICENSES: * HighSchooldiplomaorG.E.D. required. * Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline. * Allappropriatestatelicensure,education,andtraining(ifany) required. * Demonstrated commitment to organization culture, values, and customer service standards EXPERIENCE AND REQUIRED SKILLS : * Previouspatientcareexperienceinahospitalsettingorarelatedfacility preferred. * Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans

PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP). PRINCIPAL DUTIES AND RESPONSIBILITIES: Patient Related • Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Welcome assigned patients and inquire as to their wellbeing since their last treatment. * Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law. * Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment * Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD). * Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed. * Monitor patients' response to dialysis therapy. * Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document. * Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure * Obtain Hemostasis and apply appropriate dressings. * Evaluate the patient prior to discharge. * Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification * Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed. * Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160. * Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification * Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes. * Report any significant information and/or change in patient condition directly to the registered nurse or supervisor. * Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor. * Perform and document any intervention for unusual patient status and document patients' response to intervention. * Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor. * Obtain all prescribed laboratory testing and prepare specimens for collection. * Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy. * Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage. * Monitors patients performing self-care under the supervision of RN. Staff Related Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices * Maintain environmental integrity and aesthetics - ensure all areas are safe and clean. * Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy. * Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT). * Initiate Solution Delivery System (SDS) system. RECORD KEEPING: * Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities. * Enters all treatment data into the designated clinical application in an accurate and timely manner. * Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected by appropriate staff. * Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart. * Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination. * Collect, label, appropriately prepare and store lab samples according required laboratory specifications. * Ensure collection of lab specimens by appropriate lab courier. INFECTION CONTROL: * Assists in collecting information for infection control audits. * Supports staff and patient Adherence to infection control practices. * Follows infection control Policies and Procedures * Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law. TRANSITIONAL CARE UNIT: * Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care * Reinforces all education and care related matters as it relates to the new patient as allowed by state law * Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan. * Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them. * Sets and preforms a treatment on all machines used in the transitional care unit. * Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up. * Assists with coordination of transition to patient's modality choice. * Assists with supply ordering and inventory for TCU PHYSICAL DEMANDS AND WORKING CONDITIONS: individuals with disabilities to perform the essential functions. accommodations can be made. * Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required. * The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials * The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation.Equipmentaidsand/orcoworkersmayprovideassistance.Thispositionrequiresfrequent,prolongedperiodsof standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items. EDUCATION AND LICENSES: * HighSchooldiplomaorG.E.D. required. * Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline. * Allappropriatestatelicensure,education,andtraining(ifany) required. * Demonstrated commitment to organization culture, values, and customer service standards EXPERIENCE AND REQUIRED SKILLS : * Previouspatientcareexperienceinahospitalsettingorarelatedfacility preferred. * Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans

Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Hilton is seeking a Front Desk Supervisor to oversee front desk

Clementon Animal Hospital is Hiring a Veterinary Receptionist!. Are you passionate about animals and committed to delivering exceptional customer service? Clementon Animal Hospital is seeking a full-time Veterinary Receptionist to join our welcoming and professional front desk team.

Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. Join our team as a Front Desk Supervisor and take your hospitality career to new heights.