Buscar empleo: 1000+ ofertas de trabajo de strategic communication en Jersey City, New Jersey (octubre 2026)

$175000–$195000 anual

Reports to: Chief Development Officer With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The Vice President of IT will drive the strategic vision, implementation, and oversight of all technology systems. This role ensures that technology supports and advances the company's operational goals, growth initiatives, and guest experience, while maintaining the highest standards of data security and system performance. The VP of IT will oversee the implementation of robust cybersecurity frameworks, and ensure compliance with industry best practices, while managing network systems to guarantee reliability, and protection of company and customer data. KNOWLEDGE AND RESPONSIBILITIES • Oversee the planning, execution, and successful placement of all new technology systems, including POS, back-office, digital ordering, and other QSR technologies while ensuring integration and minimal disruption to operations., • Build and maintain strong relationships with technology vendors, service providers, and strategic partners. Negotiate contracts, manage performance, and ensure vendors deliver solutions that align with business needs and budget., • Collaborate with cross-functional leaders to align technology initiatives with business objectives., • Develop and execute IT roadmaps that support company growth, operational efficiency, and innovation., • Identify emerging technologies and trends relevant to the QSR and bakery café industry., • Evaluate and initiate new solutions that enhance the guest experience, drive operational excellence, and create competitive advantage., • Provide leadership and oversight for the performance, security, and maintenance of all IT systems and ensure high system availability and data integrity., • Oversee the development and implementation of data policies. Ensure secure, compliant, and effective data collection, storage, analysis, and reporting to support informed decision-making within the organization., • Implement and oversee cybersecurity, manage network systems, and ensure compliance, • Other duties may be assigned WHAT YOU NEED TO HAVE • Ideal for a strong Director ready to take the next step in their career. This role offers an excellent opportunity for a proven leader to expand their impact and grow within a dynamic, fast-paced organization., • Bachelor's degree in information technology, Computer Science or equivalent work experience., • Progressive leadership experience in a fast paced and rapidly growing retail environment., • Proven experience leading large-scale systems implementations and managing vendor partnerships., • Strong knowledge of POS systems, digital ordering, loyalty platforms, and back-office systems., • Excellent strategic thinking, problem-solving, and communication skills., • Demonstrated ability to lead and develop high-performing IT teams., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven., • Teams Win! Must be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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Paris Baguette

Franchise Business Consultant (NJ/NY)

hace 21 horas

$100000–$115000 anual

Jornada completa

Moonachie

Reports to: Director of Operations With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR As a Franchise Business Consultant, you are responsible for maximizing the assigned district's revenue and cash flow growth by efficient use of people, processes and planning. You will be responsible for the execution of an obsessive guest experience that continually exceeds guest expectations. The ideal candidate will provide leadership and vision to their District management staff in our vision to re-establish the neighborhood bakery café as the heart of the community around the world. KNOWLEDGE AND RESPONSIBILITIES • Support strategic planning, implementation and follow up initiatives amongst the team of managers in their market., • Responsible for the primary focus on corporate café operations and all aspects of corporate talent, including talent acquisition, retention and development, where applicable., • Offer guidance and mentorship to other members of the operations team in their respective market - when / where applicable., • Identifies the training needs of cafe managers and works in conjunction with training team to execute applicable training., • Facilitates one-on-one or classroom training as appropriate and needed with franchisee teams., • Creates a mentoring and supportive environment focused on continuous development of teams., • Supports franchisee owners and their GMs to ensure they have processes and procedures to manage performance, like skills evaluations and assessments and performance management, • Also support owners and GMs to ensure they are knowledgeable and aware of the training and development curriculum to ensure their teams have the training necessary to do their jobs to the best of their abilities., • Continually inspects the Region/District's Operational and Guest Service standards; consistently communicates standards to cafe managers and ensures execution at café level., • Proactively meets or exceeds guest experiences; deals promptly with complaints received and puts action plans into place to address service gaps., • Consistent with the Region/Districts plan, ensures cafe managers have specific, focused and well-executed sales and marketing plans. Evaluates cafe financial progress and performance and helps to develop action plans accordingly., • Ensures adherence to policies and procedures for food and beverage sales and consumption, food safety and health/sanitation., • Ensures that policies and procedures are in compliance with organization's policies and with all local and state regulations., • Utilizes preventive maintenance programs to maintain cafe facilities., • Ability to work varying shifts, weekends and holidays, as well as extended workdays to support business needs., • Other duties may be assigned. WHAT YOU NEED TO HAVE • Bachelor's degree and 5-7 years of progressive related experience in high-volume retail, entertainment, hospitality, or restaurant venue are required., • At least 3 to 5 years of progressive management experience managing teams., • Relevant experience or equivalent combination of education and experience is also acceptable., • Thorough knowledge of working Point of Sale (POS) register systems, Toast experience preferred., • Strong Inventory Planning and Management skills required., • P&L capability and sales/marketing skills and abilities., • Flexible, adaptive, upbeat, open and visible management style, with a successful record of accomplishment of managing senior operations leaders across a large geographically decentralized portfolio., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

We’re looking for a Marketing Associate to assist with the coordination and delivery of local marketing initiatives. This position combines campaign support, customer communication, and brand representation, with an emphasis on keeping daily marketing activities organized and running smoothly. You’ll work alongside the marketing team on active campaigns, help communicate current offers and services, and provide support wherever needed throughout the campaign process. What You’ll Do • Assist with the day-to-day delivery of marketing campaigns and promotional programs., • Introduce customers to current products, services, and marketing initiatives., • Provide clear information and respond to general questions about available offerings., • Prepare materials and resources needed for upcoming marketing activities., • Help coordinate campaign schedules and daily assignments., • Ensure marketing materials and messaging are presented accurately and consistently., • Record customer responses, questions, and feedback from active campaigns., • Share campaign observations and updates with the broader team., • Assist with organizing promotional materials, supplies, and campaign resources., • Work with colleagues to complete scheduled marketing activities., • Follow campaign guidelines and company procedures., • Provide general support on additional marketing projects as needed. Who We’re Looking For • Bachelor’s degree or 1–2 years of relevant experience in marketing, communications, customer service, retail, hospitality, or a related area., • Clear and professional communication skills., • Comfortable speaking with a variety of customers and answering questions., • Organized and able to keep track of multiple assignments., • Reliable and consistent with scheduled responsibilities., • Able to work well with others and contribute to shared projects., • Detail-oriented when handling campaign information and materials., • Comfortable adapting to different campaigns, products, and daily priorities. Additional Skills • Strong interpersonal and listening skills., • Ability to prioritize responsibilities and stay organized., • Professional approach to customer and team interactions., • Comfortable learning new information and applying it to daily tasks., • Good judgment and problem-solving abilities., • Ability to follow instructions and established processes., • Consistent attention to accuracy and detail., • Positive and team-oriented approach to work.

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Monumental Elevation Groups

Sales Retention Representative

hace 24 días

$40000–$250000 anual

Jornada completa

Sunset Park, Brooklyn

We are seeking a dynamic Sales Representative to join our team. The ideal candidate will be responsible for driving sales and revenue growth through effective communication, relationship building, and strategic sales techniques.Responsibilities: • Develop and implement sales strategies to attract new clients and expand current client base, • Conduct market research to identify new opportunities and engage with potential customers, • Build strong relationships with clients through regular communication and exceptional customer service, • Utilize Salesforce or similar CRM software to track sales activities and manage customer accounts, • Negotiate contracts and close deals to meet sales targets, • Collaborate with the marketing team to develop promotional campaigns and increase brand awareness Skills: • Proven experience in sales, business development, or related field, • Strong analytical skills to assess market trends and customer needs, • Excellent account management abilities to maintain client relationships, • Proficiency in outside sales techniques and strategies, • Familiarity with Salesforce or other CRM systems for efficient sales tracking, • Ability to negotiate effectively and close sales deals successfully, • Outstanding communication skills to interact with clients and internal teams If you are a motivated individual with a passion for sales and a drive to succeed, we invite you to apply for this exciting opportunity.

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Creative Culture

Customer Service Representative (CSR)

Position Overview We are looking for a friendly, motivated, and customer-focused Customer Service Representative to join our team. In this role, you will work directly with customers, answer questions, provide product and service information, and help identify solutions based on their individual needs. This position combines customer service with a results-driven approach. The ideal candidate enjoys talking with people, building relationships, and creating positive customer experiences while also recognizing opportunities to recommend relevant products and services. Responsibilities • Engage with customers and provide friendly, professional assistance, • Answer questions regarding products, services, pricing, and available options, • Learn about customer needs and recommend appropriate solutions, • Provide clear and accurate product and service information, • Help customers compare options and make informed decisions, • Identify opportunities to introduce additional products or services, • Build positive customer relationships through personalized interactions, • Resolve questions and concerns in a timely and professional manner, • Follow up with customers when appropriate, • Stay knowledgeable about current products, services, promotions, and updates, • Contribute to individual and team performance goals, • Maintain a positive and professional customer-facing environment, • Collaborate with team members to provide a consistent customer experience, • Participate in ongoing customer service, product, and sales training Qualifications • Strong communication and interpersonal skills, • Friendly, confident, and comfortable interacting with customers, • Customer-focused with strong listening and problem-solving abilities, • Comfortable recommending products and services based on customer needs, • Goal-oriented and motivated to achieve results, • Professional, dependable, and organized, • Ability to work effectively in a fast-paced environment, • Comfortable working independently and as part of a team, • Ability to learn new products, services, and processes quickly, • Previous experience in customer service, sales, hospitality, promotions, or another customer-facing role is a plus What We Offer • Competitive compensation, • Performance-based incentives, • Comprehensive training and ongoing support, • Collaborative and team-oriented work environment, • Ongoing coaching and professional development, • Opportunities to strengthen customer service, communication, and sales skills, • Opportunities for growth and advancement

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