Telecom Civil Technician
hace 24 días
Chicago
Job Description We are deploying infrastructure for 5G Networks. A telecommunications startup focused on efficient and strategic support to the nationwide 5G deployment, helping OEMs and operators achieve enhanced connectivity for their networks. Summary We are seeking a skilled Telecommunications Civil Technician responsible for the proper installation, operation, testing, maintenance and optimal performance of equipment associated with wireless cellular network. Job Description/Responsibilities: • Ability to perform Small Cell Installation in cabinets and at heights., • Understanding of equipment and inventory control., • Ability to troubleshoot RF and Fiber line issues on Small Cell cabinets or poles, • Reads and interprets work orders to determine work to be done, as well as completing paperwork for jobs that are finished., • Read prints and wire cabinets and run/label fiber jumpers in hub and on poles., • Set up safety in work zone according to prints on TCP (Traffic Control Plan), • Follow safety rules and practices, complying with OSHA standards, • Serves existing accounts by analyzing work orders, planning daily travel schedule, investigating complaints, conducting tests, and resolving problems., • Establish service by studying system requirements, ordering, and gathering components, completing installation, and performing acceptance tests., • Install and perform maintenance on customer’s OEM equipment., • Build and maintain rapport with customers by examining complaints, identifying solutions, suggesting improved methods/techniques, and recommending system improvements., • Ensure personal equipment operates properly by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs., • Document service and installation actions by completing forms, reports, logs, and records., • Maintain customer confidence by keeping service information confidential., • Coordinate customer contact, access to customer premises, and customer test and acceptance on small and medium jobs., • Test installed system for adherence to specifications and evaluate reception., • Maintain vehicle and installation/service parts inventory. Keep workplace clean and organized. Submit required reports in a timely fashion., • Ensure that the highest quality of service is provided to promote superior customer satisfaction., • Attend formal or informal training to maintain/upgrade knowledge, skill, and performance levels., • Build upon knowledge base by reading professional publications., • Adhere to safety guidelines and requirements., • Capture Pre/Post pictures and complete site report as per customer standards, • Must have a valid Driver’s License and satisfactory driving record., • Basic Safety certifications (OSHA 10/30, CPR/First Aid, BBP, RF Awareness, PPE...etc), • Experience with Nokia System & Airscale modules and radios., • Installations Circuit Breakers, GPS Kit, LAN Connections, CPRI Fibers., • Willing to participate in on-call shifts that include nights and weekends., • Must be able to pass a background check and drug screen., • High school diploma and/or equivalent work experience or a combination of both., • Generally, requires 3+ years of field technical operations and/or network construction or related experience in a fast-paced environment., • A combination of both technical operations and construction experience is preferred. Other Qualifications: The physical demands described here are representative of those that must be met by an employee to successfully perform the necessary functions of this position. • Ability to lift to 75 pounds or more., • Ability to work indoors in poorly ventilated areas such as attics during extreme heat/cold., • Exposure to dust, dirt, noise, insects, and cleaning solutions., • Work outdoors in varying weather conditions during the day and night., • Standing, Walking, Sitting, use of hands and fingers, handle or feel, reach with hands and arms, climb or balance, kneel, stoop, crouch, or crawl, speak and hear, taste and smell, • Work performed near power lines and electricity., • Ability to use basic installation tools and hand tools., • Knowledge of fiber construction tools and equipment., • Ability to use technical skills to work independently and within a team and execute responsibilities as well as solve problems, • Team Member Discount Program, • Referral Program, • Certification Training and Assistance