Temporary Resource Navigation Specialist
1 day ago
Denver
Job DescriptionSalary: $63,354 About the Community Economic Defense Project (CEDP) & CED Law Our Mission We partner with low-income and working people to build economic and racial equity. We do this by confronting economic abuse and investing in community wealth. We use an ever-evolving set of legal, economic and advocacy tools to challenge and dismantle unjust systems, building quickly towards a world where all people have what they need to live and thrive. Our Organization The Community Economic Defense Project (CEDP) is a Colorado-based nonprofit. Launched in 2020 as the COVID-19 Eviction Defense Project, our organization was formed to keep our neighbors housed during the pandemic. Working with clients, we built a deeply integrative approach to eviction, foreclosure, and homelessness prevention that centers the legal and financial needs of housing-insecure families and uses a variety of tools to keep them housed. Our team now serves more than 1,000 people per month, bringing together housing lawyers, economists, data analysts, policy-experts, organizers, and technologists to serve our clients. We have served more than 50,000 low-income Coloradans across 45 counties, distributing over $200 million in emergency assistance. We have also contributed to the passage of major legislation to prevent eviction, stop economic abuse, and make credit and life-saving medication cheaper. CEDPs model has been cited as a best practice by the White House and HUD in 2022-2023, think tanks like the Urban Institute, and in the media. Building on our work to stop evictions, CEDP has further expanded its integrated services model to include disaster response, predatory towing, debt collection, benefit access & navigation, long-term rental assistance, and homelessness response. Similar to CEDPs work on rental housing, these efforts offer a continuum of care that includes navigation and advisory services, targeted payments, legal support, and the ability to participate in advocacy. More about the Temporary Resource Navigation Specialist Role: The Community Economic Defense Project (CEDP) seeks qualified candidates with exceptional ability to provide resource navigation and assistance to Coloradans across the State. Top candidates will be familiar with the social service landscape in Colorado and create connections with various service providers to support the referral and connection of CEDP clients to the resources they need. In this role you will: • Research and maintain up-to-date knowledge of local, state, and federal programs related to housing, rental assistance, and other benefits across Colorado., • Provide personalized resource referrals to staff across CEDP seeking resources across Colorado for their clients, ensuring their needs are understood and addressed effectively, • Develop and maintain strong relationships with housing agencies, social service providers, and community organizations, • Engage in community meetings, coalitions, and community events at the request of the Resource Specialist Supervisor, • Assist individuals and staff with navigating complex systems, including online portals and paperwork, providing them with step-by-step guidance and support, • Keep up-to-date records of resources available for clients in CEDP knowledge base, • Weekly communication with organizations/resources added to CEDP knowledge base with the availability of resources, • Respond to inbound tickets, email, text, and phone calls quickly and efficiently utilizing available tools that assist clients in accessing resources in their communities, • Maintain accurate and confidential records of client interactions, progress, and outcomes in CEDPs CRM, • Understand the referral process for internal CEDP programs and external programs across the state, • Work collaboratively with internal and external programs with Arapahoe county Tri-City grant, • Attend in person resource fairs with Arapahoe County Tri-City grant, • Build out additional knowledge-base content while conducting bi-weekly updates to existing materials to ensure accuracy, relevance, and usability., • Through a trauma-informed lens, advocate for individuals' rights and needs within the housing and benefits systems, ensuring fair and equitable access to services, • Complete other job duties as defined by the Resource Equity Supervisor Position Requirements: • A minimum of one year of experience in case management and/or resource navigation, providing direct support to clients in a social service setting, • Reliable transportation, in-person work will be required for this role at one of CEDP office locations in Denver or Colorado Springs and traveling to other organizations, • A hybrid work schedule with 2-3 in-person work expected, • Bilingual in English and Spanish preferred, but not required, • Experience assisting clients in completing applications necessary to access resources, • Analytical thinker with strong organizational skills, detail orientation, and ability to prioritize a complex workload with rapidly changing demands, • Demonstrated proficiency working with Customer Relationship Management databases or similar tracking and organizing technologies, • Ability to work independently and as part of a team, • Comfort with ambiguity in a fast-paced, all hands-on-deck environment, • Ability to work collaboratively with people of diverse personal and professional backgrounds with a focus on social, racial justice, and equity, • Strong written and verbal communication skills and the ability to report up to leadership, • Proficient in Microsoft Office, and the Google Suite Additional Details: • Candidates must reside in Colorado, ideally within the greater Denver or Colorado Springs Metro area. The position includes competitive pay, flexible time off, benefits package (including medical, dental, vision), and 401k, • This is a temporary role with an expected end date of April 24, 2026, • A competitive salary of $63,354, plus a $1,000 per year hybrid employee pay differential, • All employees receive a technology stipend of $720 per year, • Employees who utilize two languages or more at work are eligible for a $2,000 salary differential per year added to the salary grade listed above. Language assessment will be conducted by the organization as a requirement to receive the differential, • Applications will be reviewed on a rolling basis but must be received by March 9, 2026, • The estimated time to complete the recruitment process will be by March 16, 2026, • As in-person work is required, all employees at CEDP & CED Law are expected to maintain current vaccination status in keeping with CDC recommendations., • CEDP is an equal opportunity employer, committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.