Food and Beverage Manager
5 days ago
Denver
Job title: Food and Beverage Manager Salary range: $60,000 - $70,000 Work location: Corporate Office, Denver Co. Type of Job: Full-time, on-site, with travel up to 20% About Thirteenth Floor Entertainment Group Thirteenth Floor Entertainment Group is the nation’s leading creator of immersive, themed entertainment experiences—and proudly the world’s largest operator of Halloween attractions. We bring imagination to life through thrilling, story-driven events that captivate millions of guests across eighteen markets, from Florida to California. Headquartered in Denver, Colorado, we’re a fast-growing, high-energy organization powered by creativity, collaboration, and passion for the extraordinary. Our properties set the standard for world-class immersive entertainment, and our mission is simple: to astound audiences by redefining what’s possible. At Thirteenth Floor, curiosity, adaptability, and a relentless drive to go beyond expectations aren’t just encouraged—they’re essential to everything we do. Position Overview: The Food and Beverage Manager is a newly created role designed to support our rapid growth and expanding portfolio. This position will play a critical role in driving revenue growth, enhancing guest satisfaction, and ensuring best-in-class food and beverage execution across all properties. This role blends strategic oversight with hands-on execution, managing vendor partnerships, developing scalable F&B programs, and optimizing operational performance. You will collaborate cross-functionally with operations, marketing, and creative teams to build innovative, high-margin operations that enhance the overall guest experience, while strengthening overall financial performance. Key Responsibilities Revenue and Financial Performance ● Drive non-ticket revenue growth through strategic development and optimization of food and beverage programs ● Negotiate and manage vendor agreements to maximize profitability and ensure favorable financial terms ● Analyze sales data, vendor reporting, and performance metrics to identify trends and opportunities ● Develop and implement pricing strategies aligned with guest expectations and margin goals ● Ensure accurate weekly sales reporting, reconciliation, and financial accountability across all vendors Vendor Management and Operations ● Source, onboard, and manage third-party food and beverage vendors across multiple markets ● Build strong vendor relationships while holding partners accountable to performance, quality, and compliance standards ● Monitor real-time operations and proactively resolve issues to ensure seamless execution ● Create scalable systems for vendor communication, reporting, and operational consistency Guest Experience and Product Quality ● Enhance and evolve food and beverage offerings to elevate the overall guest experience ● Partner with creative and marketing teams to align F&B concepts with immersive themes and IP-driven experiences ● Ensure high standards for product quality, presentation, speed of service, and cleanliness ● Leverage guest feedback and operational insights to continuously improve offerings Program Development and Compliance ● Develop, refine, and scale in-house and third-party food and beverage programs ● Ensure compliance with all liquor laws, health regulations, and food safety standards across all markets ● Create and maintain F&B standards, operational guides, and vendor documentation ● Standardize best practices while allowing flexibility for market-specific execution Required Experience ● Bachelor’s degree in Hospitality, Business, or a related field — or equivalent experience ● 3+ years of experience in food and beverage management, in high-volume, multi-unit, or event-driven environments ● Strong bar and/or restaurant operational experience ● Proven experience managing and negotiating third-party vendor relationships ● Working knowledge of POS systems (Square, Toast, Clover) from both operational and reporting perspectives ● Deep understanding of liquor licensing, food safety standards, and vendor agreements Preferred ● Experience in immersive entertainment, live events, festivals, or themed attractions with both permanent and temporary venues ● Experience working within branded/IP-driven environments ● Multi-market or multi-unit operational experience ● Track record of improving revenue, efficiency, and guest satisfaction through F&B programs Key Competencies ● Business Acumen: Strong financial mindset with a focus on profitability and growth ● Operational Excellence: Ability to manage logistics across multiple locations and timelines ● Collaboration: Works effectively across departments, including operations, marketing, and finance ● Innovation: Brings fresh ideas to enhance guest experience through food and beverage ● Adaptability: Thrives in a fast-paced, evolving, and seasonal business ● Ownership: Takes initiative and accountability for outcomes Why Join Us? This is an opportunity to play a key role in shaping and elevating food and beverage programs at a national level within a rapidly growing entertainment company with potential advancement opportunities. You will have a direct impact on revenue performance, guest experience, and product quality, while working in a creative, fast-paced environment that values innovation and bold thinking. Benefits We offer a competitive and comprehensive benefits package for eligible full-time employees, which may include: • Flexible Time Off (FTO) program for exempt full-time employees, to be used for vacation, personal time, and illness, subject to manager approval and business needs, • Medical, dental, and vision insurance with multiple plan options., • 401(k) retirement plan, • Company perks such as complimentary or discounted event tickets, employee discounts, and exclusive merchandise opportunities. Specific eligibility, waiting periods, and coverage details are provided upon hire and are governed by the official plan documents and company policies. TFEG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. We are committed to fostering a diverse and inclusive workplace where everyone is valued and respected