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5 month contract Required Skills & Experience Experience as a Field Service Technician experience supporting a large-scale refresh project Experience supporting Windows/PC environments in an enterprise environment Experience with imaging/deploying, refreshes and device (laptop and kiosk) replacements 1+ year using ticketing systems Reliable with strong customer service and communication skills Nice to Have Skills & Experience Network+ certification (strongly preferred) Job Description A healthcare organization in the San Diego area is seeking six Field Service Technicians to support a large-scale PC refresh initiative involving approximately 1,500 devices. The team is looking for individuals with experience supporting enterprise-level PC refresh projects, including imaging, hardware swaps, device deployment, and high-volume refresh work. A Network+ certification is highly preferred. Technicians will primarily support kiosk computer refreshes while also assisting with standard user workstations and devices with more complex application requirements. Additional responsibilities include asset tracking, inventory management, documentation, and providing end-user support throughout the refresh process. This is a 5-month engagement (one engagement needed for 6 months). The first 2-3 weeks will consist of onsite training, Monday through Friday from 7:00 AM–3:30 PM. Following training, technicians will support locations throughout the San Diego area and may be assigned to either the North County or South County region. Technicians will primarily work within their designated territory and should be comfortable supporting multiple facilities as needed. Candidates must be flexible with their schedules, as work may occur during business hours but will primarily take place during evening and overnight shifts to support after-hours device refreshes. For most deployments, technicians will begin their shift in the late afternoon (around 4pm). Team members will generally be assigned to a single location for the duration of their shift rather than traveling between sites throughout the day. The organization is seeking individuals with strong communication skills who are reliable and hardworking.

The Desktop Support Specialist Level 3 is responsible for delivering high-quality technical support to end users across the organization’s large, corporate enterprise. This role ensures the smooth operation of desktops, laptops, peripherals, and meeting technologies, with a strong emphasis on customer service, responsiveness, and technical excellence. The position includes support for VIPs and executives, remote and onsite staff, and requires the ability to communicate effectively with both technical and non-technical personnel. Overview: Work location: 5 days/week on-site in San Diego UTC area Working hours: 8am - 5pm Pacific Time Zone (40 hours per week) Duration: 6-month W2 consulting role Compensation: $25-31/hr W2 Please note, no Corp to Corp or 3rd party candidates. Key Responsibilities: • Provide technical support to end users on the standard operation of core systems, including hardware, software, and peripherals., • Diagnose and resolve issues with laptops, desktops, printers, mobile devices, and other IT equipment., • Maintain and meet individual service level agreements (SLAs), quality targets, and customer satisfaction objectives., • Communicate technical information clearly and effectively to both technical and non-technical audiences., • Document support activities, resolutions, and maintain accurate records in ticketing systems., • Collaborate with other IT teams to escalate and resolve complex issues., • Perform other duties as assigned based on evolving business needs. Required Qualifications: • Strong communication skills - verbal, written, and interpersonal., • Proven experience with 2-4+ years in a customer service-oriented technical support role in a corporate setting., • Demonstrated ability to troubleshoot and resolve hardware and software issues., • Experience in a fast-paced, corporate IT environment., • Familiarity with networking fundamentals, including Wi-Fi, VPNs, and remote access tools., • Proficiency in supporting Microsoft Windows OS, M365 apps and Office applications, and desktop/laptop hardware., • Familiarity with mobile device support. Soft Skills: • Strong work ethic and reliable, punctual attendance., • Ability to exercise sound judgment and make decisions independently., • Strong organizational skills and attention to detail., • Effective written and verbal communication skills, • Deadline driven with the ability to track multiple tasks simultaneously., • Adaptable to shifting priorities Preferred Qualifications: • Experience with ITIL-based support processes and ticketing systems (e.g., ServiceNow)., • Knowledge of MacOS and cross-platform support environments. Please apply today!

Join a team that values your ambition and empowers your growth At Corient, we help high- and ultra-high-net-worth individuals and families to enjoy a full life, while enabling them to preserve their wealth for future generations, and provide for the people, causes and communities they care about. We focus on exceeding expectations, simplifying lives, and establishing legacies that last for generations. We are always looking for talented and motivated individuals to join our team. If you want to work for a company that values your contributions and supports your growth, we would like to meet you. Responsibilities • Deliver high-quality, service-focused support in person, by phone, via chat, or email to both onsite and remote end users., • Troubleshoot problem areas promptly and accurately, providing end-user assistance as needed., • Resolve complex issues and collaborate with other teams to identify root causes and solutions., • Install, diagnose, repair, maintain, and upgrade PC hardware and equipment to ensure optimal workstation performance., • Document incidents, problems, requests, and tasks in Corient’s ITSM system., • Escalate critical incidents to management as necessary., • Perform day-to-day operational activities related to inventory, shipping and receiving IT hardware., • Work independently while being a collaborative team member committed to team success., • Follow standard operating procedures for processes and documentation., • Availability to work after hours or on weekends as required., • Travel may be required (up to 10%). Required Qualifications • Associate degree (or equivalent proven industry experience)., • 3–4 years of experience in deskside support with a focus on end-user services., • Strong problem-solving, analytical and customer service skills., • Experience troubleshooting and installing laptops, printers, and mobile devices., • Proficiency with Windows 11., • Knowledge of Microsoft Office applications such as OneDrive, SharePoint, Microsoft Outlook, Teams, Excel, Word and PowerPoint., • Experience with ticketing and incident management platforms, for managing user requests and escalations, • Knowledge of networking fundamentals and remote support tools. Preferred Qualifications • A+ Certification (Highly Preferred)., • Bachelor’s degree., • Experience with Active Directory administration, • Experience with Citrix and RingCentral., • Experience with cloud printing solutions such as Printix or Papercut., • Experience with Video Conference and Collaboration technologies., • Experience working with Active Directory., • Microsoft MCP Certifications. This position description is intended to provide a general overview of the expectations and responsibilities of this position and may not include all tasks that may be assigned. As the nature of business demands change, so may the functions of this position. Additional duties and responsibilities may be assigned with or without notice. Physical Requirements • This position requires the physical capabilities to work in an office environment, which may include prolonged periods of sitting at a desk and working on a computer. Corient seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible., • This position may require the ability to lift up to 15 pounds., • This position is required to work onsite 5 days per week. U.S. Eligibility Requirements • Must be 18 years of age or older., • Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Corient hires U.S. citizens or permanent residents. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Corient will require proof of work authorization., • Corient participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9., • Must be willing to execute Corient’s Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality, and non-disclosure. What You Can Expect from Us Our dedication to the Employee Experience at Corient is aimed at supporting, empowering, and inspiring our talented team through: • 401(k) Plan with Employer Matching, • Four Medical Plan options that is generously subsidized by Corient, • Employer paid Dental, Vision & Life and AD&D Insurance, • Employer paid Short-term & Long-term Disability, • Paid Maternity & Parental Leave, • Flexible Spending Accounts & Health Savings Accounts, • Dependent Care FSA, • Commuter & Transit FSA, • Corporate Discount Program - Perkspot, • Training Reimbursement, • Paid Professional Designations, • Giving back to the community - Volunteer days Corient is one of the fastest-growing wealth management platforms in the United States. We have over 40 offices located across the country that serve more than 15,000 clients and manage over $220 billion in client assets. We combine a boutique’s personal service, creativity and objective advice with the extensive resources and vast intellectual capital of an innovative industry leader to create a profoundly different wealth management experience for our clients. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honor this commitment in their daily responsibilities. We are an equal opportunity employer. All candidates will be recruited and, if applicable, selected and employed without regard to sex, race, religion, marital status, veteran status, age, national origin, sexual orientation, gender identity, color, creed, ancestry, disability, genetic information or any other basis prohibited by law. This position description is intended to provide a general overview of the expectations and responsibilities of this position and may not include all tasks that may be assigned. As the nature of business demands change, so may the functions of this position. Additional duties and responsibilities may be assigned with or without notice.

POSITION SUMMARY The Online Support Representative for Vistage Worldwide Inc. is part of the IT Operations Team and works closely with the Digital Product Management Team and is responsible for supporting multiple Vistage online platforms, including private membership portals, mobile apps, online events and scheduling tools. The online Support Rep will provide internal and external support for staff, and members of the Vistage community. THE COMPANY Vistage is the world’s largest CEO coaching and peer advisory organization for small and midsize business (SMB) leaders. We offer the most effective approach for SMB enterprises to achieve better results and grow faster and for SMB leaders to maximize their impact. The 45,000+ members we serve are CEOs, owners and executives of SMB organizations located across the US and in 40 countries worldwide. These SMB executives spend a day or more with Vistage every month, immersing themselves in our comprehensive platform to become better leaders, make better decisions and achieve better results. Our platform features three core elements: valuable perspectives from a trusted group of peers, professional guidance and meeting facilitation from an accomplished business leader (the Chair), as well as deep insights from subject matter experts. Vistage was founded more than 65 years ago, and we’ve grown every year since then by innovating to stay on the cutting edge of business and relentlessly delivering value to our members. Our success is demonstrated by Vistage member companies growing 2.2 times faster than non-Vistage peer companies. Learn more about us at www.vistage.com. VISTAGE EMPLOYEE LIFE Vistage’s success is anchored by a unique culture that reinforces employee commitment to the Vistage mission. It is a spirit of collective success and achievement which is also reflected in our workplace. Here’s a sample of the employee experience that helps drive our success: • Welcome to our home. Our US headquarters sits in the heart of San Diego’s UTC area. It features an open, modern aesthetic with lots of collaboration spaces and opportunities to interact with co-workers. We stay fueled up with free snacks and a weekly free lunch day, along with free lattes and nitro cold brew coffee on tap! From our San Diego base, we collaborate with colleagues based across the country and around the world., • We sweat the details. Our on-site gym is decked out with Peloton bikes and other top-tier fitness equipment to keep your workout challenging and fresh. Our campus also offers access to an additional gym, volleyball courts, and a scenic office park, perfect for getting in those midday steps!, • We invest in your career. Each employee has an actionable career progression plan developed through individual collaboration with their manager. We focus on promoting from within, and employee progression plans are complemented by all-staff development days held in our state-of-the-art learning center. Employees also have access to tons of individualized development resources and a generous tuition reimbursement program., • We invest in you. Our employee benefits program is one of the most generous you’ll find. Fully-paid healthcare is provided for employees through Aetna, along with access to dental, vision, and life insurance coverage available to employees at very low rates. Take care of your financial future with eligibility for 401(k) matching funds after your first month as an employee. Use the free individual investment counseling we provide to help you grow the money you’ve saved. You’ll also start with 16 days of paid time off + 12 paid holidays per year to allow you to relax and recharge. Employees receive additional annual paid days off based on tenure., • We keep it fun! Whether you’re with us in the Padres luxury suite enjoying our summer baseball outing, unwinding during an employee happy hour, or toasting your co-workers at our epic annual holiday party, you’ll see that we take having fun as seriously as helping our members succeed! The office vibe is business casual with flexible schedules, along with the freedom to work from home three days per if you so choose! We value mutual respect and laughter . . . we hate stiff formality. You’ll have regular access to Vistage executives—our CEO even buys everyone doughnuts to fuel his informal employee chats! Vistage’s culture and sense of mission drive employee loyalty: more than half of our staff has been with the company for five years or longer. Are you ready to start your Vistage journey? RESPONSIBILITIES Reporting to the Online Support Manager, the Online Support Representative will be responsible for the following: • The primary role is to provide outstanding user technical support and customer service for our online web presence and related services, including mobile apps., • Respond promptly to questions and issues via phone calls, e-mails, online chats, and questions posted on the member website., • Consult with others within and outside the department when necessary to research and provide answers to questions and issues., • Provide end-users support training when applicable to help increase user adoption of My Vistage and Chair App, • Must be able to work after hours, remotely as part of an on-call support rotation, • Run remote screen share sessions as needed to capture and document issues, • Become an expert with all supported systems and updates., • Occasionally create documentation such as Salesforce Knowledge Base Articles and FAQ documents., • Follow standard Online Support operating procedures; quickly and accurately log and close all support cases using a Salesforce case ticketing system., • Quickly identify and escalate issues for other teams, documenting support tickets then routing them, or by transferring calls and live chats, • Act as a backup resource for the internal helpdesk team when required, for example providing email configuration support and troubleshooting SKILLS • Superior phone and written communication skills are a must! You will be assisting business owners and C-level executives in using Vistage technical resources. Excellent customer service is required. Confident supporting customers that can range from non-technical to expert, from across our global community., • Software & Programs: Comfortable with supporting online platforms accessed from Mac and PC clients, mobile and tablet devices, using all common modern browsers and custom mobile apps. Able to troubleshoot browser errors and warnings, connectivity and performance issues, secure login practices, integrations with common features such as customer calendars, and to collect precise technical and user experience information to help reproduce issues. EXPERIENCE • Must have a minimum of 3-5 years of online support experience in a customer service role, providing customer service or technical support for online platforms. Must have demonstrated strong performance in prior roles, displaying distinctive problem-solving and analytical skills. PROFILE • Must like being a digital detective and solving mysteries!, • Resourceful and able to find a solution when not readily apparent; diplomatic and polished; patient; creative; self-confident; organized; strategic and analytical; detail-oriented; strong on problem-solving; effective communicator with good grammar and excellent listening skills; appropriate sense of urgency, able to generalize and handle ambiguity., • Candidate needs to be motivated to become an expert in our systems and online offerings. Must be able to explain their operation in simplified terms to end users and support them. Self-learner, customer-focused, resourceful, enthusiastic, thorough, and welcomes a challenge., • Possess exemplary attendance and punctuality. EDUCATION Bachelor’s degree or relevant technical and service certifications are preferred or have equivalent experience in IT and/ or Website Support. Experience with AI tools is a plus. TOTAL COMPENSATION RANGE $24 - $29 hourly + 6.5% Bonus (salary based in San Diego, CA) JOB LOCATION Hybrid in San Diego; 3 days onsite, 2 days offsite

Business Applications Analyst (ERP + Business Applications) Greater San Diego / North County | Onsite | $105,000-$125,000 Arena Staffing has partnered with a well-established Southern California company seeking a hands-on Business Applications Analyst to support the business-critical applications and technology used across the organization. The role is onsite 5 days per week. This role is approximately 80% Business Applications / ERP Support and 20% Onsite IT Support. The ideal candidate must have hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application and understands how technology supports departments such as Accounting, Customer Service, Operations, Distribution, and Sales. This is not a software development role. We are looking for someone who enjoys figuring out why something is not working, can isolate whether an issue involves the user, data, permissions, configuration, application, integration, or another connected system, and will own the problem through resolution. Why This Role Is Worth Considering • High-visibility position working directly with the CTO, executives, and business leaders, • Approximately 80% focused on ERP and business applications, • Exposure to order management, e-commerce, shipping, inventory, invoicing, returns, and connected systems, • Opportunity to support applications used across Accounting, Customer Service, Distribution, Operations, and Sales, • Ownership of issues from initial troubleshooting through final resolution, • Support from ERP specialists, software vendors, MSPs, and other technical partners when deeper expertise is required, • Opportunity to improve documentation, workflows, processes, and the overall user experience, • Stable, established Southern California organization with multiple local facilities Role Snapshot Title: Business Applications Analyst (ERP + Business Applications) Location: North County San Diego / Near Oceanside Schedule: Full-time, onsite 5 days per week Reports To: Chief Technology Officer Role Type: Individual Contributor Compensation: $105,000-$125,000 based on experience Travel: Occasional support at nearby company locations What You Will Do Business Applications / ERP Support, Approximately 80% • Serve as a primary point of contact for day-to-day support of ERP/order-management and other business-critical applications, • Troubleshoot application issues affecting Customer Service, Accounting, Distribution, Operations, Sales, and other departments, • Determine whether issues involve the user, data, permissions, configuration, application, integration, or another connected system, • Support user accounts, permissions, access, application configuration, and routine application administration, • Support ERP workflows involving orders, customer information, inventory, shipping, invoicing, returns, and e-commerce, • Troubleshoot issues between ERP, e-commerce, shipping, and other connected third-party applications, • Resolve front-end and configuration issues when possible, • Escalate deeper technical issues to the appropriate internal specialist, MSP, software vendor, or application partner, • Maintain ownership of escalated issues through resolution, • Participate in application upgrades, testing, system changes, and user acceptance testing, • Identify recurring issues and opportunities to improve application usability and business workflows Onsite IT Support, Approximately 20% • Serve as an onsite technology resource for employees and executives, • Support Windows and macOS computers, monitors, printers, peripherals, and workplace technology, • Assist with onboarding, offboarding, account provisioning, application access, and equipment setup, • Support SSO, MFA, identity, permissions, and other user-access issues, • Respond to walk-up requests and service tickets while balancing competing priorities, • Coordinate with MSPs, network partners, and other technical specialists when infrastructure support is required, • Maintain clear documentation, troubleshooting procedures, runbooks, user guides, and knowledge-base content What You Need to Bring • 3+ years of relevant experience supporting business applications, ERP systems, enterprise applications, IT systems, or a combination of application and end-user support, • Hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application, • Experience troubleshooting technology used by departments outside of IT, • Strong troubleshooting and problem-isolation skills, • Experience supporting user accounts, permissions, access, or application configuration, • Experience working with software vendors, MSPs, or outside technical partners, • Working knowledge of Windows and/or macOS and common workplace technology, • Understanding of identity, access management, SSO, MFA, and general IT support practices, • Strong communication, organization, documentation, and customer-service skills, • Ability to learn unfamiliar applications and technologies quickly, • A bachelor's degree in Information Technology, Business, Computer Information Systems, or a related field is preferred, or equivalent relevant professional experience. Nice to Have • Manufacturing, medical device, life sciences, dental, distribution, consumer products, or another physical-product environment, • Experience with ERP-connected e-commerce, warehouse/distribution, shipping, or financial applications, • Familiarity with Google Workspace, Active Directory, Okta, SSO/MFA, JAMF, Apple Business Manager, or similar technologies, • Experience with ticketing, remote-support, documentation, or IT asset-management platforms, • Exposure to low-code/no-code tools, workflow automation, PowerShell, Bash, Python, or similar technologies, • Experience using AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot to improve troubleshooting, documentation, or productivity, • Familiarity with regulated environments, computer system validation, or 21 CFR Part 11 Interview Process Round 1: Technology leadership interview Round 2: Executive leadership interview Final: In-person meeting with technology leadership Interested in learning more? Apply directly or message me confidentially to discuss the opportunity. Equal Employment Opportunity Arena Staffing and our client are equal opportunity employers. Qualified applicants are considered for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. Reasonable accommodations are available throughout the hiring process.

NOC / SOC Analyst 📍 Hybrid - La Jolla, CA (hybrid, one week onsite one week remote, alternating) 🕒 3rd Shift (overnight): Sunday-Thursday | 11:00 PM - 7:00 AM 📅 Contract through June 2027 (extension possible) Join our client's 24/7 Network Operations Center supporting a large enterprise environment with thousands of network devices and access points. This role is ideal for someone with NOC, SOC, or Network Support experience who enjoys troubleshooting, monitoring alerts, and coordinating incident response. What You'll Do • Monitor network and security alerts using enterprise monitoring tools, • Perform Tier 1 troubleshooting of routers, switches, VLANs, and connectivity issues, • Investigate logs and network events and escalate issues when needed, • Create and manage incident tickets through resolution, • Coordinate communication during outages and network incidents, • Support network changes, access requests, and port/VLAN updates, • Document troubleshooting steps and incident outcomes What We're Looking For • 2-5 years of NOC, SOC, Network Operations, Technical Support, or IT Infrastructure experience, • Basic understanding of Layer 2/Layer 3 networking, • Experience supporting Cisco environments, • Familiarity with routers, switches, VLANs, ports, and network monitoring tools, • Experience working in a ticketing system, • Strong communication and problem-solving skills, • Ability to work independently on overnight shifts, • Network+ or equivalent networking knowledge

Location: San Deigo, CA 92121 Position: 6 Months contract with high possibility of extension Job detailes: • Respond to employee and manager inquiries related to HR policies, benefits, payroll, and other HR services., • Provide timely and accurate support through phone, email, and HR service channels., • Process and maintain employee information and HR transactions in HR systems., • Research and resolve employee issues while ensuring a high level of customer service., • Maintain accurate documentation and follow established HR processes and procedures., • Collaborate with HR teams and internal departments to resolve complex employee requests., • Protect confidential employee information and follow company privacy and compliance requirements., • Identify recurring issues and recommend process improvements to enhance HR service delivery. Required Skills • 1+ year of experience in HR, HR Operations, HR Shared Services, or Customer Service., • Strong verbal and written communication skills., • Excellent attention to detail and organizational skills., • Ability to handle confidential and sensitive employee information., • Experience working with HRIS/HR systems, ticketing systems, or case-management tools is preferred., • Strong problem-solving and customer-service skills., • Proficiency with Microsoft Office, Outlook, and Excel.

Senior Desktop Support Specialist Location: Carlsbad, CA (Onsite) Travel: Occasional local travel to client sites Employment Type: Full-time Compensation: $36.00–$42.00 per hour About V.I. Experts V.I. Experts is a managed IT and cybersecurity services provider focused on delivering responsive, high-quality support with a personal touch. We help organizations stay secure, productive, and confident in their technology. Position Overview We are seeking a Senior Desktop Support Specialist to join our Carlsbad-based team. This is a primarily onsite role supporting both internal operations and client environments, with occasional visits to nearby client offices. This is a hands-on, customer-facing position providing advanced support for Windows and macOS computers, mobile devices, Microsoft 365, endpoint management, software applications, hardware, and network connectivity. The Senior Desktop Support Specialist will own issues from initial diagnosis through resolution, communicate clearly with customers, maintain thorough documentation, and mentor less-experienced technicians. The ideal candidate combines strong technical troubleshooting skills with patience, professionalism, accountability, and a genuine commitment to customer service. Essential Duties and Responsibilities • Provide advanced Tier 2 and Tier 3 support for desktops, laptops, mobile devices, operating systems, software applications, peripherals, and network connectivity., • Diagnose and resolve complex hardware, software, Windows, macOS, Microsoft 365, and mobile-device issues., • Investigate recurring problems, identify root causes, and recommend long-term corrective actions., • Answer support calls and respond to tickets in a professional, timely, and customer-focused manner., • Properly document, prioritize, assign, escalate, and manage support tickets based on urgency, impact, and established procedures., • Take ownership of assigned issues and communicate regularly with customers regarding status, next steps, and expected resolution., • Monitor IT support queues to ensure tickets are handled appropriately and service-level commitments are consistently met., • Perform computer and user adds, moves, and changes, including device deployment, replacement, configuration, and decommissioning., • Provision and manage endpoints using Microsoft Intune and related Microsoft endpoint-management technologies., • Assist with Microsoft 365 tenant administration, user accounts, licensing, access, applications, and common service-related issues., • Develop and maintain standard operating procedures, technical documentation, knowledge-base articles, and troubleshooting guides., • Research unfamiliar technical issues and products, test potential solutions, and clearly document findings., • Identify opportunities to improve system performance, support processes, security, and the customer experience., • Make recommendations regarding future hardware, software, and technology enhancements., • Mentor junior technicians, provide technical guidance, and assist with departmental training and knowledge sharing., • Collaborate with other technical teams to resolve escalated issues and implement best practices for end-user computing environments., • Maintain the confidentiality and security of customer, employee, and company information., • Participate in occasional after-hours, weekend, or overtime work when business or customer needs require it. Required Qualifications • At least three years of progressively responsible desktop support, help desk, or end-user computing experience; five or more years is preferred., • Strong troubleshooting experience with Windows desktops and laptops., • Experience supporting Microsoft 365 in a business environment., • Experience administering or supporting Microsoft Intune and modern endpoint deployment and management., • Working knowledge of desktop hardware, software installation, operating systems, printers, peripherals, and mobile devices., • Understanding of common networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, VPNs, and basic connectivity troubleshooting., • Experience working within an IT service management or ticketing platform. Experience with ConnectWise PSA/Manage or ServiceNow is preferred., • Excellent written and verbal communication skills., • Strong customer-service and interpersonal skills, including active listening and effective questioning., • Ability to explain technical issues and solutions in clear, business-friendly language., • Ability to independently research, troubleshoot, and resolve unfamiliar technical issues., • Strong organizational skills and the ability to manage multiple assignments without losing attention to detail., • Demonstrated ability to prioritize work, meet deadlines, and follow issues through to completion., • Ability to handle sensitive and confidential information securely and professionally. Preferred Qualifications • Experience supporting macOS computers in a corporate environment., • Experience working for a managed service provider or supporting multiple customer environments., • Experience with Microsoft Entra ID, Microsoft Autopilot, mobile-device management, and application deployment., • Bachelor’s degree in information technology, computer science, or a related field. Equivalent professional experience will also be considered., • Current certification, or active progress toward a certification, in one or more of the following areas:, • Microsoft 365 or Microsoft Endpoint Administration, • CompTIA A+, Network+, or Security+, • Cisco networking, • Associate-level information security What Success Looks Like A successful Senior Desktop Support Specialist will: • Take ownership of technical issues and drive them to a complete resolution., • Provide a consistently professional and positive customer experience., • Maintain accurate, timely, and detailed ticket documentation., • Balance urgency with sound troubleshooting and security practices., • Help junior technicians develop stronger technical and customer-service skills., • Identify recurring issues and recommend improvements that reduce future support needs., • Contribute to a collaborative team environment where information and knowledge are openly shared. Compensation The compensation range for this role is $36.00–$42.00 per hour ($74,880–$87,360 annually), depending on experience, qualifications, and internal equity. Equal Employment Opportunity V.I. Experts is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.

Sol-ti’s success resides in consistently developing the highest quality Living Beverages backed by our Employee-Owned team that brings energy and excitement into their daily work with a passion for healthy living and sustainability. Sol-ti means ‘of the sun’ or ‘you are the sun’. We are committed to helping individuals shine while also preserving the planet with the use of sustainable glass packaging. Company Summary Headquartered in San Diego, California, Sol-ti is the fastest-growing refrigerated beverage companies in the United States, creating premium organic wellness beverages and supplements enjoyed by consumers nationwide. Our products can be found at leading retailers, coffee chains, and foodservice partners across the country. Backed by an employee-owned culture, we're building the next generation of functional beverages and Superfoods through innovation, operational excellence, and a commitment to quality. Career Basics Location: San Diego, CA Industry Type: Manufacturer Category: Customer Service Beverages: SuperFood Beverages, Wellness Shots, Functional Beverages Employment Type: Part Time (Monday, Tuesday, and Wednesday or Thursday) Reports to: Executive & Personal Assistant to Founder/Chairman of Direct Reports: 0 This role is based onsite and is not eligible for remote work. Position Summary The Customer Service Associate is responsible for providing outstanding customer service as a primary point of contact for Sol-ti consumers by managing the day-to-day customer experience across e-commerce orders, subscriptions, product questions, shipping concerns and product quality complaints. This role serves as the key communication link between our customers, internal departments, and distribution partners to ensure prompt, professional, and accurate resolution of customer inquiries. The ideal candidate is highly organized, detail-oriented, responsive, and comfortable managing multiple customer cases while collaborating with E-Commerce, Operations, Logistics and other internal teams. Career Responsibilities • Serve as the first point of contact for all customer inquiries, product questions and complaints, order inquiries, subscriptions, shipping concerns, retail availability, promotions, and general product information., • Manage customer service resolutions including returns, refunds, replacements, order cancellations, subscription changes, credits, and other resolutions within established guidelines., • Troubleshoot order and delivery issues, including delayed, damaged, missing, or incorrect shipments, and coordinate with E-Commerce, Logistics, fulfillment partners, and carriers as needed., • Maintain accurate records of all customer interactions and complaint resolutions in Zendesk and internal reporting systems., • Recognize and promptly escalate product quality, safety, or other sensitive customer concerns in accordance with company procedures., • Document and investigate customer issues, coordinating with Quality Assurance, Production, and Logistics teams as needed., • Share recurring customer feedback, concerns, and trends with appropriate internal teams to support service and process improvements., • Track and analyze trends in complaints to identify recurring issues and support continuous improvement initiatives., • Provide timely follow-ups and status updates to customers and maintain ownership through resolution., • Ensure all responses to customers are in line with company standards and regulatory guidelines., • Maintain approved macros, templates, FAQs, knowledge resources and customer service procedures to ensure consistent and accurate communication., • Help maintain established response time and customer satisfaction standards., • Support occasional wholesale, retailer or partnership inquiries and route them to the appropriate department., • Contribute to a positive customer experience by handling all interactions with professionalism and care. Career Requirements/What we ask of you: • High school diploma or equivalent; associate or bachelor’s degree preferred., • 2+ years of customer service experience, preferably in a food or beverage manufacturing environment., • Experience using Zendesk or similar CRM/ticketing software preferred., • Comfortable handling a high volume of written customer communication., • Excellent written and verbal communication skills., • Strong understanding of quality and food safety standards (e.g., HACCP, GMPs) is a plus., • Ability to handle sensitive issues calmly and professionally., • Proficient with Microsoft Office., • Strong organizational and problem-solving skills. What we offer you: • $27.00-$30.00 per hour, based on experience, • Performance-based bonuses, • Health Insurance programs with industry leading contributions towards your premium, • Referral Programs and free access to our functional beverages and supplements to enjoy while at work or home, • 80 hours of paid time off, two floating holidays and eight paid company holidays. Sol-ti Values We each have an inner light. At Sol-ti, we encourage you to Let Yourself Shine while also encouraging others to shine their brightest. We are committed to helping individuals shine through Liquids of Vitality while also preserving the planet with the use of sustainable glass packaging. Create the Best Product: Best in Glass Did you know that most of the other beverages on the market use petroleum based single-use plastic packaging? Not only is this harmful to our oceans and landfills, it is also not sustainable. From the start, we have been committed to bottling in glass for purity, people, and the planet. Our unique UV Light Filtration process uses light rays to preserve our liquid without pasteurizing it – eliminating spoilers without pasteurizing it – so you can enjoy organic, Glass Bottled, Living Beverages.

Job DescriptionDescription: Join McAlister Institute, a 49-year beacon in San Diego's Recovery Community. Position Overview: We are seeking a skilled and dependable Maintenance Technician to support our facilities and help ensure a safe, clean, and functional environment across all McAlister Institute properties. The Maintenance Technician is primarily responsible for the general maintenance, repair, and upkeep of McAlister Institute facilities. Benefits for YOU: • 13 paid annual holidays, including your birthday; 12 paid vacation days, paid sick leave, • Public Service Loan Forgiveness eligibility, • 403(b) Retirement Plan + up to 6% Employer Match, • Health Insurance available the first of the month following 30 days of employment (Sharp), • EAP Key Responsibilities: • Uphold and promote the mission, philosophy, values, and direction of McAlister Institute., • Perform general building maintenance and repairs, • Assist with office space moves (furniture, bulletin boards, dispensers, etc.), • Troubleshoot and repair plumbing issues (clogs, leaks, fixture installations), • Maintain and organize maintenance supplies, tools, and equipment, • Keep all facilities clean and organized, including sidewalks and parking lots, • Follow all workplace safety procedures, • Provide detailed documentation and obtain required purchase authorizations, • Maintain professional appearance and positive relationships with staff, • Adhere to all agency policies, code of conduct, and dress code Shifts Needed: Monday - Friday: 7AM - 4:30PM Monday - Friday: 12PM - 8:30PM Saturday - Sunday: 7AM - 4:30PM Saturday - Sunday: 12PM - 8:30PM Requirements: • High School Diploma or equivalent, • Minimum of 5 years in construction, generally facility maintenance, and repair, • 10-hour OSHA Safety Training Certification, • Bilingual (English/Spanish), preferred, • Compliance with all agency and contract requirements related to trainings, public health, certifications, and reporting., • Exudes a calm and competent manner, able to converse with medical professionals, lay persons, as well as persons or families and defuse crisis or high intensity situations., • Proficiency with software and/or equipment for maintenance tracking/ticketing and email communications., • Must possess a valid and unrestricted California Driver's License, with a good driving record, free of any major infractions, with minimum 3 years' driving experience., • On-site position., • Ability to pass all pre-employment screening, including references, education verification, a criminal background check with at least one year clear of probation or parole, a drug test, and a negative TB test. Equal Opportunity Employer: McAlister Institute is committed to creating a diverse environment and we are proud to be an equal-opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, any other non-job-related factors, and other characteristics protected by local, state, or federal anti-discrimination law covering employment. Reasonable Accommodations: McAlister Institute is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the jobs@mcalisterinc.org., for more information. Please include your name and position you are applying for. Work Authorization Requirement: Applicants must be legally authorized to work in the United States at the time of application. McAlister Institute does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas. Pre-Employment: All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from McAlister Institute employment as we are subject to County of San Diego contractual hiring requirements). A pre-employment physical examination, and post-offer background check is required. Candidates must have at least one year clear of probation or parole, a drug test, and a negative TB test. General Information & Considerations: Placement on the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. Current McAlister Institute employees may receive priority consideration for positions when they meet essential qualifications. To Staffing and Recruiting Agencies: We do not solicit staffing or agency contacts for our recruitment needs. Our careers site is only for individuals seeking a job at McAlister. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes. Any such submissions will be considered unsolicited and will be ignored to prioritize our own process. We are sure you do amazing work and can give us data to support your sell. We, however, are a non-profit, and are mindful agents of our resources. We do not accept unsolicited resumes or applications from agencies. Please do not forward resumes to us, or email us individually. McAlister Institute is not responsible for any fees related to unsolicited resumes/applications.

Hi, we're The Browser Company 👋 and we're building a better way to use the internet. Browsers are unique in that they are one of the only pieces of software that you share with your parents as well as your kids. Which makes sense, they're our doorway to the most important things — through them we socialize with loved ones, work on our passion projects, and explore our curiosities. But on their own, they don’t actually do a whole lot, they’re kind of just there. They don’t help us organize our messy lives or make it easier to compose our ideas. We believe that the browser could do so much more — it can empower and support the amazing things we do on the internet. That’s why we’re building one: a browser that can help us grow, create, and stay curious. To accomplish this lofty task, we’re building a diverse team of people from different backgrounds and experiences. This isn’t optional, it’s crucial to our mission, as we need a wide range of perspectives to challenge our assumptions and shape our browser through a bold, creative lens. With that in mind, we especially encourage women, people of color, and others from historically marginalized groups to apply. At The Browser Company, we're building AI-powered browsers that transform how people work and we believe that same spirit of innovation should extend to how we support our own team. You’ll join a small but mighty IT team, playing a critical role in building the systems that keep our global, hybrid workforce productive and secure. Working closely with our IT Program Manager and partnering across Security, Engineering, and the People team, you’ll strengthen the collaboration tools, automations, and identity systems that enable hundreds of people to do their best work every day. You’ll be deeply involved in the day-to-day delivery of IT services, making sure support, tooling, and processes run smoothly and that every interaction with technology feels seamless and human. We’re looking for a technologist who approaches IT as both craft and service. From reimagining device management to implementing modern IGA tools for just-in-time access controls, you’ll help define what modern IT looks like at a next-generation software company. This is an exciting time to join - The Browser Company is growing rapidly and facing new IT challenges as we build the future of AI-powered browsing. Design, implement, and maintain automated systems for employee onboarding, access management, and offboarding that scale globally Build and maintain RBAC and birthright access policies that give team members the access they need to do their jobs efficiently while maintaining least privilege Deploy and manage secure device management solutions for our globally distributed team Utilize infrastructure-as-code to standardize configuration management Automate routine IT workflows and manage the IT ticketing process to free the team to focus on high-impact work Partner with Security to establish and monitor compliance controls across endpoints Evaluate and recommend new IT tools and SaaS platforms that improve security, scalability, and employee experience Create clear documentation and educational resources that help the team work securely and independently You’re a versatile IT engineer with 5+ years of experience in fast-paced, distributed environments - skilled in SaaS and endpoint management, automation, and light software development, with a strong focus on Identity & Access Management (especially within Google Workspace ecosystems) You have a strong grasp of endpoint management tools and frameworks (MDM, BYOD, MAM) across platforms - primarily focused on macOS environments, with additional experience supporting Windows devices You’re familiar with provisioning workloads on major cloud providers such as AWS, Azure, and GCP You’ve implemented and managed SSO systems (Azure, Google, Okta) and SCIM integrations to establish RBAC and birthright access controls for corporate identities You’re proficient in writing reliable, production-level automation code using Go, Python, Bash, or comparable languages You're pragmatic and know how to balance security with an excellent user experience You excel at partnering with stakeholders across the business to synthesize and present technical solutions that drive business efficiency You're excited to work in a fast-paced startup environment where you'll implement new systems and technologies Most of our team is based in North American time zones and we require 4+ hours of overlap with Eastern Time You resonate with our _. Identity and Access Management: Google Workspace, Conductor One, Terraform Email and Messaging: Gmail and Slack Document Creation and Collaboration: Notion, Linear, Google Meet Credential Management: 1Password Project Planning: Linear Endpoint Management: JAMF (Mac), Intune (Windows) Our total compensation for full-time employees includes base salary, equity, and comprehensive benefits. The annual base salary range for this role is $150,000-$200,000 USD. The final offer will depend on your experience, expertise, and interview performance. Our goal is simple: if it feels like the right mutual fit, compensation shouldn’t be the thing that gets in the way. We’ve built a small, talent-dense team who cares deeply about their craft, and we pay competitively in line with current market benchmarks. Benefits. We offer best-in-class benefits (_) designed to support you, your family, and your life outside of work. Think big-company perks with startup-style impact, ownership, and ways of working — so you have the space and support to do the best work of your career. Location. We’re a remote-friendly company and can hire in the US or Canada. If you live in New York (or want to visit), you’re welcome to work from our office in Williamsburg. The Browser Company is an ambitious team of close to 100 people (and growing!) who are passionate about building great products. We are a remote-first, distributed team, with the option to work from office in Brooklyn, New York. We strongly support diversity and encourage people from all backgrounds to apply. 🚙 To read more about what we value as a company, check out _ on our blog.

Uses helpdesk ticketing system to maintain reported incidents throughout the ticket lifecycle.

Provide Tier 2 support via phone, ticketing system, email, and remote tools. Remote support tools and RMM/monitoring platforms. Self-motivated and able to work independently in a remote environment.

You will be the friendly, capable voice on the other end of the ticket, and the go-to resource for our Help Desk Analysts when issues need an extra level of expertise. Support end users by phone, email, and ticketing system for PCs, mobile devices, phones, and printers, and serve as an escalation po

Description The Support Practice Group of Kraft Kennedy is seeking applicants for the 2nd shift full- time position of Desktop Support Technician. The schedules are Monday through Friday 4:30p to 1:30am Eastern or Wednesday through Sunday 4:30p to 1:30am Eastern or Friday through Tuesday 4:30p to 1:30am Eastern You must be located in one these areas to be eligible for an interview. IL, DE, Fl, GA, Mass, KY, FL, PA, MD, TN, VA, TX, VT, WA, OH, UT, SC, MI, NE, MO and NC. The Support Practice Group is a large and growing group of diverse technical staff providing a broad range of technology support in various industry verticals as part of Kraft Kennedy’s Managed Services offering. This position reports to a Team Leader and will work closely with co-workers, senior technical staff and other support staff in this collaborative, highly active, engaging environment. Make a difference for our clients and grow your technical skills in the process. Responsibilities · Provide remote support to our geographically diverse nationwide clients using industry standard remote connections, internal ticketing system, monitoring consoles and more. · Provide on-site assistance to clients on an as needed basis. · Assist both client end users and IT staff with a broad range of computer application problems, server issues, virtualization, SAN, networking issues, security issues and more. · Escalate issues and interact closely with third-party vendors and other team members helping manage the resolution of complex client issues. · Initiate and perform Root Cause Analysis (RCA) on more complex client issues for one-time resolution. · Contribute to special internal facing projects, as assigned, to facilitate the growth of the Support Practice Group. · Provide regional local on-site client support, as necessary. The base pay for this position has a salary range of $55,000 to $65,000. The actual salary offer will take in to account a wide range of factors including the individual’s qualifications, experience as well as location. In addition, certain positions are eligible for bonuses or commissions. #L1-LM1 Requirements Qualifications · Bachelor’s Degree in IT or related field or a minimum of 3 years of related work experience in lieu of a degree. · Strong customer service and communication skills. · Very organized and detail oriented, with a high degree of accuracy and follow up. · Strong problem solving and technical troubleshooting skills. · Experience supporting environments with Windows Server and Exchange infrastructure is preferred. · Experience with server and network administration, software deployment and MS office. Document management experience preferred but not mandatory. · Some combined industry experience with Windows desktops. · Virtualization and storage experience strongly preferred. · MCSE and/or related technical certifications are strongly preferred. Benefits Why join us? · Family oriented team environment with strong emphasis on work life balance · Medical, dental, HSA, life and long-term disability insurance · 401k with company match · Phone reimbursement · Holidays/vacation/sick days · Training on the latest technologies Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Kraft Kennedy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status or any other characteristic protected by law.

Job Description Compensation Range: $20.00 - $21.00 per hour About Us: One of the reasons why we are the nation’s leading parking management expert is because we recognize that “people” are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn “Every Thank You,” which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture – a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. Accountability: • Assist with office duties, including answering phones and emails., • Assisting customers’ with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment., • Assisting customers with locating vehicles., • Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary., • Resolving customer requests, questions, and complaints., • Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts., • Actively look for ways to assist customers. What we are looking for: • Must be able to stand and walk up to 8 hours per shift., • Must be able to speak clearly, distinctly, and effectively using tact and diplomacy., • Experience dealing with irate customers and resolving customer issues and/or complaints., • An outgoing and enthusiastic personality., • Willingness to do whatever it takes to earn a “Thank You.” What We Can Offer You for All Your Hard Work: • $20.00 - $21.00 Per Hour, • Medical, dental, vision, life insurance coverage for full-time, eligible employees., • Flexible Spending Accounts for full-time, eligible employees, • 401k, • Vacation/Sick for full-time and part-time employees, • Holiday for full-time and part-time employees, • Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: Memberservices@aceparking.com describing the accommodation.

Job DescriptionDescriptionWe are seeking an RIA Operations Consultant to play a critical role within the firm’s Centralized Services platform. Our operations team provides expert guidance, training, and relationship-based support that enables advisors to confidently and efficiently operate on Concurrent’s platform. The RIA Operations Consultant serves as a trusted operational partner to advisors and advisory teams, delivering hands-on support while also driving operational enablement, training, and continuous improvement. This role requires deep knowledge of RIA operations, custodial platforms, and internal systems, combined with strong relationship management and training capabilities. Success in this role is defined by advisor confidence, operational consistency, and the ability to improve both advisor self-sufficiency and the firm’s overall service model. ResponsibilitiesAdvisor Enablement and Relationship Management • Serve as a trusted operational partner to assigned advisors and advisory teams, building strong relationships based on credibility, accountability, and a deep understanding of advisor business needs., • Act as a consistent point of contact for advisors navigating operational questions, platform usage, and change initiatives., • Support advisor onboarding and ongoing adoption of Concurrent’s platform by guiding advisors through systems, workflows, and best practices., • Promote advisor self-sufficiency by educating advisors on how to effectively utilize centralized services and operational tools.Operational Expertise and Issue Resolution, • Provide expert operational support through ticketing systems, phone, and advisor-facing interactions, ensuring timely and accurate resolution of issues., • Apply sound operational judgment to distinguish between system issues, process gaps, and advisor training opportunities., • Serve as an escalation resource for complex or recurring issues, ensuring appropriate resolution and cross-functional follow-up., • Ensure support activities align with regulatory requirements, custodial standards, and firm policies.Training and Knowledge Enablement, • Lead structured training initiatives including one-on-one advisor sessions, small group training, and firmwide education related to custodial platforms and internal systems., • Identify training gaps based on ticket trends, advisor behavior, and platform usage., • Maintain and enhance SOPs, quick-reference guides, and training materials to support consistent advisor knowledge and operational execution., • Measure training effectiveness through improved advisor confidence, platform adoption, and reduction of repeat operational issues.Continuous Improvement and Platform Feedback, • Identify recurring advisor pain points and operational friction within the platform., • Translate advisor feedback into actionable recommendations for workflow improvements, system enhancements, and training initiatives., • Partner with Centralized Services, Technology, Practice Synergies, Compliance, and other internal teams to drive scalable improvements., • Maintain working knowledge of Concurrent’s evolving technology stack and service model through ongoing cross-training.Performance and Accountability, • Meet established KPIs related to response time, issue resolution quality, advisor satisfaction, and documentation accuracy., • Participate in regular KPI reporting, skill assessments, and performance reviews., • Contribute to special projects once consistent service performance and reliability are demonstrated. QualificationsRequired • Bachelor’s degree in a related field or equivalent relevant experience., • Minimum of five years of experience in RIA operations, advisor support, or custodial environments., • Demonstrated expertise in advisory operations, custodial workflows, and advisor platform support.Preferred, • Experience in advisor onboarding, training, or operational enablement roles., • Familiarity with centralized service models in a growing RIA platform.Skills and Competencies, • Strong understanding of RIA operational workflows and advisor business models., • Strong relationship management and advisor-facing communication skills., • Ability to translate complex operational concepts into clear and practical guidance., • Strong analytical and problem-solving capabilities., • High attention to detail and commitment to service quality., • Ownership mindset with strong follow-through and accountability., • Ability to adapt in a fast-paced environment with evolving systems and processes.Technology Platforms Experience with advisory technology and custodial platforms such as Practifi, Black Diamond, Desk365, RAFA, Advisor360, Fidelity, Schwab, Goldman Sachs, and related custodial systems is strongly preferred. Benefits • 401(k) matching, • Dental Insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Vision insurance

Job Description WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. JR 5807 Janitor San Diego, CA 92115 Salary: $23.07 to $27.68 per hour Pay Frequency: 24 Pay Periods Per Year Full Time Non-Exempt Driving Required Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. -- PATH Enterprises is seeking candidates passionate about helping others make a positive change in their lives to join our PATH Enterprises team as the Janitor at the El Cerrito Office. ABOUT PATH ENTERPRISES PATH Enterprises is a statewide leader in the development of affordable and supportive housing communities. Recognizing that homelessness is fundamentally a housing issue, PATH, one of the largest homeless services providers in California, created PATH Ventures in 2007. Since its creation, PATH Ventures has completed 27 residential projects and is on track to have a total of 44 residential communities in the next several years. ABOUT THE JOB As part of the PATH Enterprises team, the Janitor under the supervision of the Property Manager, is responsible for a wide variety of janitorial duties. Position Responsibilities: • Responsible for the upkeep of the facility this includes maintaining the grounds and buildings. Common areas, elevators, dumpster and trash areas need to be kept clean and liter free., • Performs initial clean up and final detailed cleaning of apartment unit turnovers, including but not limited to: refrigerators, and range/ovens; exhaust fans and filters; counters, counter-tops and cabinets; sinks, vanities, tubs and showers; walls, hard surface floors and carpets; doors and windows; utility closets., • Clean common area floors by sweeping, mopping, scrubbing, or vacuuming. Steam-clean or shampoos carpets, if needed., • Inspect assigned facilities for compliance with Safety Standards. Ensure that all assigned work is being completed safely, accurately, and with the goal of preventing/minimizing recurrence., • Maintain neat, clean and organized areas including maintenance shop and storage areas. Service, clean, and supply common area restrooms., • Immediately remove graffiti without delay., • Must use pressure washer to thoroughly clean sidewalks, garbage dumpster areas, garage and parking structures on a consistent schedule., • Must assist team with providing coverage to other buildings within the portfolio as needed under the direction of supervisor(s)., • Provide friendly and supportive service to program and department staff in response to tickets and requests, redirecting them as necessary to management when their requests cannot be addressed within their expected timeframe, or when requests are made outside of the ticketing system., • Ensure all emergency/safety-related issues are reported and followed up on in a timely fashion., • Assist other staff as needed., • Remain on-call per scheduled rotation. WHAT YOU BRING We're looking for candidates with: • Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks., • Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others., • Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention., • Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges., • Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome., • Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries. PREFERRED QUALIFICATIONS • High school diploma or GED certificate., • Two (2) years of multi-family apartment janitorial experience. MINIMUM QUALIFICATIONS • All levels of experience and education welcome. MANDATORY REQUIREMENTS Regardless of qualifications, candidates must: • Have employment eligibility verification, • Have or be able and willing to obtain CPR/First Aid training, • Successfully complete the following as a condition of hire:, • Tuberculosis Test, • Background Screening, • Drug Test DRIVING Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: • Have reliable transportation, • A valid driver's license, • Proof of insurance and ownership for personal vehicles used during work duties, • The ability to qualify for PATH's insurance coverage EMPLOYMENT ELIGIBILITY Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years. CALIFORNIA-BASED WORK EXPECTATIONS We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California. PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time. WHAT WE OFFER In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan. READY TO MAKE A DIFFERENCE THROUGH ACTION? If this position sounds like a fit, please submit your application today. A resume is required. PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.

Founded in 2017, REPS & Co. is a future leader in the entertainment industry specializing in ticketing for live events. Our founders and key staff are industry veterans with fresh ideas for the ticketing industry. We provide tickets to many events and shows across the nation including music, sports and theatrical performances. We pride ourselves in offering the best experience for the best price to our customers. Our technology is what allows us to outperform our competitors and deliver an unforgettable experience to fans. We are excited to add a Box Office Ticket Processor - San Diego position to our team! We specializes in purchasing broker generated buy orders at venue box offices across North America. This is a full-time (40 hours per week, 5 days a week flexible schedule, including weekends, avg 8 hours per day plus occasional overtime as needed) position that ensures all box office purchase/sale orders are processed correctly and accurately. Our main purpose is to make sure all box office tickets are processed, quality checked, quickly broadcast for sale and fulfilled. Some of the tasks that we are in charge of are listed below: The ideal Box Office Ticket Processor - San Diego will be responsible for: Learning a variety of complex, company-specific, processes and software/systems to successfully perform position requirements. Daily processing of all inbound/outbound box office purchased tickets Organizing and securing hard ticket inventory Identify and correct any errors Track and report errors to management Scheduling travel plans and meetings Maintaining communications between teams Perform all other duties as required Qualifications: San Diego Resident - This in an in-office position in the Bay Ho area ops San Diego This is a full-time - 40+ hours per week, 5 days a week flexible schedule, including weekends, avg 8 hours per day plus occasional overtime as needed. Proficient at website navigation Basic knowledge of Airtable Basic knowledge of Excel and/or Google Suite applications - skills assessment is part of the application process Proficient at typing - 40 - 60 WPM - - skills assessment is part of the application process Quick and accurate data entry - previous experience with data entry is a plus Ability to own and manage your work in order to maintain deadlines Attention to detail Strong communication skills Must be reliable and on time Must be willing and ready to learn We offer a comprehensive benefits package

Director of Information Technology Flying Horse Capital | Dallas, TX (Remote U.S. considered) | Full-Time About Flying Horse Capital Flying Horse Capital is a Dallas-based permanent capital firm that acquires and holds founder- and family-owned lower-middle-market businesses. Unlike traditional private equity, we have no exit timeline. We buy good companies from owners who care about what happens after they sell, preserve the legacy they built, and invest in the people, processes, and systems that allow those businesses to thrive for decades. Our portfolio currently includes two operating companies, with a third acquisition under LOI. We expect to continue acquiring businesses over the coming years, and we are building the shared infrastructure needed to support that growth. The Opportunity Every company we have acquired, and the one we are acquiring now, came to us without a true in-house IT function. Historically, IT was handled by outside providers, a part-time vendor, or whoever in the office "knew computers." Systems were often outdated, undocumented, and built up piecemeal over many years. Since acquiring our first two businesses, we have upgraded their core systems and engaged an outsourced partner for support. That approach has served us well at our current size. As we grow, we are bringing the function in-house. You will be Flying Horse Capital's first true IT hire. You will own technology across the entire portfolio, support our companies directly, and build a shared-service IT function that serves every business we own today and every business we acquire in the future. This is a hands-on role. You will set strategy, and you will also configure the firewall, onboard the new hire's laptop, and sit with the office manager to walk through a new system. We need a builder and a doer who is energized by starting from zero. What Makes This Role Different • You are building, not inheriting. There is no existing IT department, playbook, or team. You will design the function, the standards, and the operating model., • You will work across multiple companies. Each portfolio company has its own culture, history, and technology environment. You will bring consistency without losing sight of what each business needs., • Budgets are real. Our companies are lower-middle-market businesses. Every dollar matters, and every investment must earn its place. We need someone who knows how to get the most out of limited resources., • Change management is half the job. Many employees have used the same systems and processes for years. Success depends on earning trust and bringing people along, not simply deploying technology., • The horizon is long. We are not building for a three-to-five-year exit. We want someone who will help build this with us for the next 10 to 20 years. Key Responsibilities IT Strategy and Shared-Service Build • Develop and execute a multi-year IT strategy for Flying Horse Capital and its portfolio companies, • Design a shared-service IT operating model that scales efficiently as we add companies, • Define portfolio-wide technology standards for hardware, software, security, and support, • Determine which services should be in-house, shared across companies, or outsourced, and build the roadmap to get there, • Build the IT function over time, including future hiring, as the portfolio grows, • Serve as the primary technology advisor to FHC leadership and portfolio company CEOs and CFOs Infrastructure and Operations • Own networks, servers, cloud environments, endpoints, telecom, printers, and connectivity across all company sites, • Manage Microsoft 365 or Google Workspace environments, including email, file storage, collaboration, and licensing, • Implement and maintain identity and access management, including single sign-on and multi-factor authentication, • Establish reliable backup, disaster recovery, and business continuity plans for each company, • Standardize device procurement, deployment, and lifecycle management, • Create and maintain documentation for systems, configurations, network diagrams, and procedures, often for the first time Cybersecurity and Risk Management • Assess each company's security posture and close the most critical gaps first, • Implement foundational controls: MFA, endpoint protection, patch management, email filtering, and access reviews, • Develop IT policies covering acceptable use, access, data retention, and incident response, • Lead security awareness training for employees across the portfolio, • Coordinate with insurance carriers on cyber insurance requirements and renewals, • Support compliance requirements specific to individual portfolio companies as needed Business Systems and Applications • Evaluate, select, and implement business systems including ERP, accounting, CRM, field service, inventory, and HR/payroll platforms, • Partner with finance teams on system implementations, data migration, and reporting, • Identify opportunities to consolidate or standardize applications across companies where it makes sense, • Manage integrations between systems and reduce manual workarounds, • Evaluate practical applications of automation and AI tools that improve productivity without adding unnecessary complexity M&A Technology Diligence and Integration • Conduct IT due diligence on acquisition targets, identifying risks, required investments, and integration costs, • Build and refine a repeatable IT integration playbook for newly acquired companies, • Lead Day 1 readiness and post-close technology onboarding, including account migration, security hardening, and vendor transition, • Assess inherited vendors, contracts, and licenses at each new company and rationalize where appropriate, • Lead the IT integration of our third acquisition as an early priority Vendor, Contract, and Budget Management • Manage current outsourced IT providers and lead the transition of services in-house over time, • Negotiate and manage contracts with software, hardware, telecom, and managed service vendors, • Develop and own IT budgets for each portfolio company and for the shared-service function, • Track IT spend, identify savings, and eliminate redundant or underused tools and subscriptions, • Present investment recommendations with clear costs, benefits, and priorities End-User Support • Provide hands-on support to employees across all companies, both remotely and on site, • Establish a help desk process, ticketing system, and service expectations, • Manage onboarding and offboarding of employees, including accounts, devices, and access, • Build self-service resources and train employees to use their tools effectively Leadership and Change Management • Build trust with owners, operators, and employees who may be skeptical of change, • Communicate technology decisions in plain business terms, • Plan and lead implementations with realistic timelines, training, and support, • Respect each company's culture and history while raising the standard over time Your First Year First 90 Days • Meet leadership and key employees at each portfolio company and at FHC, • Complete an IT assessment of each company covering infrastructure, security, systems, vendors, contracts, and spend, • Identify and address the highest-priority security and operational risks, • Take ownership of the relationship with our outsourced IT provider, • Begin IT diligence and integration planning for our third acquisition First Year • Deliver a portfolio-wide IT strategy and shared-service roadmap, • Establish baseline security standards across all companies, • Complete technology integration of the third acquisition, • Stand up a help desk process and consistent support model, • Document systems and environments for every company, • Deliver a repeatable IT diligence and integration playbook for future acquisitions Longer Term • Operate a mature shared-service IT function supporting a growing portfolio, • Reduce dependence on outside providers where it creates value, • Hire and develop additional IT team members as the portfolio grows, • Make technology a competitive advantage for our companies and a reason sellers choose Flying Horse Capital Qualifications Required • 8+ years of progressive IT experience, including leading the IT function for one or more small to mid-sized businesses, • Proven hands-on technical skills across networking, infrastructure, cloud, endpoints, and security, • Track record implementing new systems in organizations with limited or no prior IT structure, • Experience working within constrained budgets and delivering practical, cost-effective solutions, • Experience managing managed service providers and technology vendors, • Strong working knowledge of Microsoft 365 and/or Google Workspace, Active Directory or Entra ID, and cloud platforms, • Excellent communication skills with both technical and non-technical audiences, • Willingness to travel to Dallas HQ and portfolio company sites Preferred • Experience in private equity, family office, holding company, or multi-entity environments, • Experience leading IT due diligence and post-acquisition integration, • ERP selection and implementation experience, • Background in industries such as industrial services, manufacturing, distribution, construction, or home services, • Relevant certifications such as CompTIA, Microsoft, Cisco, ITIL, CISSP, or Security+, • Experience building an IT function from the ground up Who You Are • A builder. You see a blank page as an opportunity, not a problem., • A doer. You are comfortable rolling up your sleeves and fixing things yourself., • Resourceful. You know how to solve problems without an unlimited budget., • Patient and persuasive. You understand that people adopt change when they trust the person leading it., • Organized. You bring structure, documentation, and discipline to messy environments., • Humble and accountable. You own outcomes and put the business ahead of ego., • Long-term minded. You want to build something lasting and grow with it. Location and Travel We will consider the best candidates anywhere in the United States. Preference will be given to candidates based in the Dallas-Fort Worth or Austin metro areas. This role requires regular travel to our Dallas headquarters and portfolio company sites, with additional travel during acquisitions and major implementations. Compensation • Competitive base salary, • Annual performance bonus, • Equity participation, • Opportunity to co-invest alongside Flying Horse Capital in future investments Why Flying Horse Capital • Be the first IT hire and shape the function from day one, • Build a shared-service model across a growing portfolio of businesses, • Work directly with firm leadership and portfolio company executives, • Share in the long-term value you help create through equity and co-investment, • Join a firm built on permanence, integrity, and respect for the businesses and families we partner with We are looking for someone to build this with us for the next 10 to 20 years.

Elixir/Phoenix Software Engineer 100% Remote Compensation: $170K-$200K base + 10% bonus and full-time benefits Client: Sports data late stage startup with 400+ employees and $100M+ revenue As a market leading, fast-growing, event ticketing technology company, we need motivated and talented individuals to assist with delivering exceptional results that create great solutions for our customers! Our teams utilize industry-leading technologies to solve interesting and complicated challenges, in our rapidly expanding global market. We are relentless in maximizing everyone’s career goals and aspirations - fostering interactions with like-minded people who share the same drive and passion, and allowing the necessary freedom to create your own success. If you are looking for a culture based on people, engineering excellence, and continued growth - in which your contributions and ideas really do make a difference, come join us. Tech Stack Core: ● Elixir / Phoenix 1.14 ● PostgreSQL with Ecto 3.x (including read replicas) ● OpenSearch for search and analytics ● TypeScript / Node.js (cross-service work, integrations, Async Processing) Infrastructure: ● Oban Pro for background job processing ● Broadway for SQS message processing ● Quantum for scheduled jobs ● Cachex for in-memory caching ● libcluster for distributed Elixir clustering Integrations: ● AWS (S3, SQS, SNS, DynamoDB, Secrets Manager) ● OpenTelemetry for observability ● Tesla for HTTP clients Development: ● Docker Compose for local development ● GitHub Actions for CI/CD What You’ll Do ● Design and implement features across our domain-driven architecture (contexts, services, schemas) ● Build and optimize PostgreSQL queries, including work with read replicas for performance-critical paths ● Develop background job workflows using Oban and Broadway/SQS pipelines ● Integrate with external APIs and internal microservices ● Contribute to Elixir & TypeScript services and tooling across the Shared Services portfolio ● Improve search functionality using OpenSearch ● Implement caching strategies to handle high-traffic scenarios ● Write comprehensive tests and maintain high code quality standards ● Participate in code reviews and architectural discussions ● Mentor junior engineers and contribute to team best practices Requirements Must Have: ● 5+ years of backend engineering experience ● 3+ years of production Elixir experience ● Strong TypeScript expertise (Node.js services or full-stack) ● Solid command of TypeScript core features: type system (generics, unions, utility types), async/await and the Node.js event loop, and module/tooling ecosystem ● Strong PostgreSQL expertise (query optimization, indexing, transactions, migrations) ● Experience with Ecto and Phoenix ● Understanding of OTP principles (GenServer, Supervisor, Application) ● Experience with background job processing (Oban, Broadway, or similar) ● Familiarity with RESTful API design ● Strong testing practices (ExUnit, property-based testing) Strongly Preferred: ● Experience building e-commerce platforms or inventory management systems ● Understanding of marketplace dynamics (orders, listings, pricing, fulfillment) Nice to Have: ● Experience with distributed systems and clustering ● Familiarity with Datadog and OpenTelemetry ● Python experience: backend services, automation (a strong plus) Education ● Minimum of 5-10 years of experience in a product, engineering, development, or technical delivery position. ● Bachelor of Science Degree in Computer Science, Business, IT or related discipline

AI Strategy & Executive Advisor – Ticketing & Events Contract: 2–3 months Location: Remote – must be based in Europe Engagement: Contract We’re looking for an experienced AI Executive / Strategy Leader to support a business within the ticketing and live events sector on a short-term strategic project. The role will work closely with senior leadership to identify where AI can create meaningful commercial and operational value, and help shape a practical strategy for adoption. The role • Work with senior leadership to assess current AI capabilities and opportunities, • Develop an AI strategy aligned to commercial and operational priorities, • Identify high-value AI use cases across ticketing, events, customer experience and internal operations, • Advise on emerging AI technologies and where the business should be investing, • Prioritise opportunities based on business value, feasibility and potential ROI, • Help define an AI roadmap and approach to implementation, • Bring relevant industry insight from ticketing, live events, entertainment or adjacent sectorsExperience needed, • Senior-level experience in AI strategy, AI transformation, AI leadership or executive advisory, • Strong understanding of applying AI commercially within large-scale businesses, • Deep industry knowledge of ticketing, live events, entertainment or a closely related sector, • Experience working directly with C-suite / executive stakeholders, • Experience developing AI strategies, roadmaps or transformation programmes, • Strong understanding of current AI/GenAI developments and their practical business applications, • Able to translate complex AI capabilities into clear commercial opportunities and recommendationsThis is not a hands-on engineering role. We’re looking for someone who can operate credibly at executive level, understands the ticketing/events ecosystem and can provide strategic direction around AI. Applicants must be currently based in Europe.

Job Description Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a ServiceNow Developer. This is a full-time onsite position in San Diego, CA. Lead the migration of the mission-critical Oracle APEX portal to ServiceNow, ensuring a seamless transition with minimal to zero disruption to business operations. Expand ServiceNow ITSM capabilities to support IT and Facilities ticketing, help desk, dispatch, asset management, and related service workflows. Design, develop, and implement custom ServiceNow applications and workflows using App Engine based on business and operational requirements. Implement security and access controls, including CAC/MFA integration, hierarchy-based RBAC, and field-level protection for sensitive PII/PHI data. Collaborate with government stakeholders and technical teams to define requirements, troubleshoot issues, manage risks, and ensure compliance with security and operational standards. Provide structured training, hands-on knowledge transfer, technical documentation, and workforce upskilling to support long-term platform adoption. Develop and maintain a System Handover Plan and training logs, ensuring all required knowledge transfer and documentation are completed before contract completion. Support Agile delivery through sprint planning, stand-ups, demos, and retrospectives, while providing POAM-based progress reporting to government leads. Requirements 7+ years of experience in ServiceNow development, architecture, or implementation, with strong hands-on expertise in ServiceNow App Engine and ITSM. Proven experience in legacy system migration, preferably Oracle APEX to ServiceNow, and developing custom applications and workflows. Strong knowledge of IAM/RBAC, CAC/MFA integration, field-level security, and PII/PHI data protection. Experience working in Agile/Scrum environments, with strong documentation, stakeholder communication, training, and knowledge-transfer skills. Experience in government, defense, military, or highly regulated environments is preferred. The anticipated salary range for this position is $170,000 - 190,000 annually. This is not, however, a guarantee of compensation or salary. Actual compensation will be determined based on factors, including, but not limited to, relevant work experience, candidate skills and education, geographical location, certifications, and business needs, as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range. This salary range represents Astor's good-faith estimate of compensation for the position at the time of posting. Benefits Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer. Some of our competitive benefits include • Generous Paid Time Off (PTO) and all Federal Holidays off, • Comprehensive Health and Dental Insurance Coverage, • Retirement Savings Plan, • Pre-Tax Benefit Programs, • Wellness and Work-Life Support, • Professional Development, • Performance and Referral Bonuses, • Life and Disability Insurance

Job DescriptionLoan Originator Success Manager About C2 Financial C2 Financial is one of the nation's top-ranked mortgage brokerages, with a 30-year track record of giving independent loan officers the tools, technology, and support they need to win. Our originator network spans the country, and we invest heavily in the people, systems, and infrastructure that help our loan officers close more loans with less friction. We're growing, and we're building the team to match. The Role As our Loan Originator Success Manager, you'll lead the team that serves as the heartbeat of C2's day-to-day relationship with our loan originator network. You'll manage and develop a three-person Client Relations Team, own the end-to-end onboarding experience for new originators, and serve as a culture carrier for how C2 shows up for the people who power our platform. This is a people-first, problem-solving leadership role — equal parts team builder, process owner, and originator advocate. What You'll Do Team Leadership & Service Standards • Lead, coach, and develop the Client Relations Team — C2's primary point of contact for originator questions, platform support, and day-to-day needs, • Set and maintain service level expectations, response time standards, and quality benchmarks for the team, • Model and reinforce C2's service culture in every interaction, holding the team to the same standards, • Serve as an escalation point for complex or sensitive originator concerns, driving timely resolution through the right internal partnersOriginator Onboarding, • Own the end-to-end onboarding experience for new loan originators — welcome, system setup, training coordination, licensing logistics, and the 30/60/90-day engagement arc, • Partner cross-functionally with operations, technology, licensing, and compliance to remove friction and get originators productive quickly, • Track onboarding metrics and identify opportunities to improve time-to-productivity and first-year retentionProcess Improvement & Communication, • Identify recurring questions, pain points, and themes from originator interactions and translate them into process improvements, training content, or system changes, • Develop and maintain originator-facing communication assets: templates, FAQs, knowledge base articles, and self-service resources, • Track and report on client experience metrics — satisfaction, ticket volume, resolution time, recurring themes — and surface trends to leadership What We're Looking For Required • 5+ years of professional experience, with at least 3 years in a client-facing, originator-facing, or customer success function, • 2+ years of direct people management experience leading a support, success, operations, or experience team, • Demonstrated track record of designing or improving onboarding programs, support workflows, or client experience processes, • Strong written and verbal communication skills — clear, warm, professional, and adaptable, • Problem-solver who can navigate ambiguity and partner cross-functionally to drive solutionsNice to Have, • Mortgage industry experience, especially in a wholesale, broker, or originator-facing environment, • Familiarity with loan origination systems, pricing engines, or other mortgage technology platforms, • Experience supporting independent contractors or 1099 sales producers, • Experience with help desk, ticketing, or knowledge base tools, • Bachelor's degree or equivalent professional experience Compensation & Details Salary: $75,000 – $100,000 base, depending on experience Total Compensation: $95,000 – $140,000 target total cash (base + performance bonus) Employment Type: Full-Time | Exempt Location: San Diego, CA — In-office (C2 HQ) Benefits • Paid Time Off and Paid Holidays, • Bonus Opportunities, • Medical, Dental, Vision, and Life Insurance, • Fitness Reimbursement, • Weekly Company Lunches & Breakfasts, • Company Sponsored Events Equal Employment Opportunity Statement C2 Financial is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state, or local law. Powered by JazzHR Oy0JKVBZCQ

Job Description Outside Sales Representative – PARCS & Parking Technology Position Summary We are seeking an experienced Outside Sales Representative – PARCS & Parking Technology to drive new business and expand existing customer relationships within the parking and access-control market. This role will focus on selling Parking Access and Revenue Control Systems (PARCS) and related technology, including gated parking systems, ticketing and payment solutions, license plate recognition (LPR), access control, barrier gates, parking guidance, and integrated software solutions. The ideal candidate has experience selling technical solutions into commercial properties, parking operators, municipalities, airports, healthcare facilities, universities, hospitality, mixed-use developments, and other high-volume parking environments. Key Responsibilities • Develop and manage a pipeline of new PARCS and parking technology opportunities., • Prospect and generate new business through cold outreach, networking, referrals, industry relationships, and field activity., • Sell PARCS solutions including barrier gates, entry/exit equipment, pay stations, ticketing systems, credentialed access, LPR, payment technology, and management software., • Conduct customer discovery to understand parking operations, traffic flow, revenue-control requirements, security concerns, and operational challenges., • Develop customized solutions based on customer requirements and site conditions., • Conduct site walks and coordinate with estimating, operations, engineering, and installation teams., • Prepare and deliver proposals, presentations, system demonstrations, and pricing recommendations., • Manage opportunities throughout the complete sales cycle from prospecting and qualification through proposal, negotiation, and close., • Develop relationships with parking operators, property managers, general contractors, developers, consultants, municipalities, and end users., • Identify opportunities for system upgrades, modernization, service agreements, and expansion of existing customer accounts., • Maintain accurate sales activity, pipeline, forecasts, and customer information within the company's CRM., • Monitor competitive activity and stay current on developments within the parking technology and access-control industries., • Represent the company at industry events, trade shows, networking events, and customer meetings. Qualifications • 3+ years of B2B sales experience, preferably within PARCS, parking technology, access control, security systems, low-voltage technology, or related industries., • Direct experience selling parking access and revenue-control solutions strongly preferred., • Understanding of PARCS technologies such as:, • Barrier gates and vehicle access equipment, • Entry/exit terminals, • Pay-on-foot and pay-in-lane systems, • Ticketless parking solutions, • License Plate Recognition (LPR/ALPR), • Credit card and mobile payment systems, • Parking management software, • Access control and credentialing, • Intercom and communication systems, • Parking guidance and occupancy technology, • Proven ability to develop new accounts and manage longer, consultative sales cycles., • Ability to understand technical requirements and translate them into customer-focused solutions., • Strong proposal, presentation, negotiation, and closing skills., • Experience reviewing plans, specifications, RFPs, and bid documents is a plus., • Strong organizational and pipeline-management skills., • Ability to travel throughout the assigned territory for customer meetings and site visits., • Valid driver's license and acceptable driving record. Preferred Background Experience working with or selling solutions from established parking technology manufacturers and integrators is highly desirable. Candidates with existing relationships among parking operators, municipalities, airports, universities, healthcare systems, commercial property managers, developers, and general contractors are strongly encouraged to apply. What Success Looks Like The successful candidate will consistently develop new opportunities, build strong customer relationships, maintain a healthy sales pipeline, accurately forecast revenue, and close profitable PARCS projects while partnering effectively with estimating, operations, and installation teams. Compensation • Competitive base salary, • Uncapped or performance-based commission opportunity, • Company-provided sales tools and technology, • Vehicle allowance or company vehicle, depending on company policy, • Benefits package including medical, dental, vision, PTO, and retirement benefits, subject to company eligibility requirements About Us We provide commercial access and parking technology solutions designed to improve security, vehicle flow, operational efficiency, and the customer experience. Our capabilities include parking access and revenue control systems, vehicle barriers, access control, video surveillance, electronic security, and ongoing service and maintenance.

Job Description GROW WITH US AND STAY EXTRAORDINARY: Launch your career to new heights with Innoflight—one of San Diego’s fastest-growing Aerospace and Defense innovators. Here, visionary minds engineer the future of space technology through pioneering, compact, and cyber-secure solutions. From software-defined radios to cutting-edge cryptographic systems and avionics, everything we build powers the next era of New Space. Join our small, agile, and mission-driven team where your work has real impact and your growth has no limits. We’re not just reaching for the stars—we’re engineering them. Let’s innovate the infinite, together. A DAY IN THE LIFE: As an IT Systems Administrator III, you’ll lead advanced system administration, security enforcement, and infrastructure operations across the organization. You’ll be responsible for maintaining highly secure and reliable IT environments, including servers, virtualization platforms, networks, and cloud systems. You’ll troubleshoot complex technical issues, strengthen cybersecurity posture, and drive system and process improvements. You’ll play a key role in compliance efforts (including CMMC and NIST), support audits, and operate within secure or classified environments when required. You’ll also mentor junior team members, contribute to IT policies and procedures, and collaborate across teams to ensure systems align with business and security objectives. WHAT YOU’LL DO: • Administer Systems & Infrastructure: Design, configure, optimize, and maintain enterprise servers, virtualization platforms, storage systems, and network infrastructure., • Enforce Security & Compliance: Implement cybersecurity controls including patching, endpoint protection, vulnerability remediation, and compliance with frameworks such as CMMC and NIST., • Resolve Advanced Technical Issues: Troubleshoot and resolve escalated system, network, and application issues to maintain performance and uptime., • Support Secure Environments: Manage systems within access-controlled or classified environments, ensuring adherence to strict security protocols and clearance requirements., • Lead IT Projects: Plan and execute infrastructure upgrades, system migrations, automation initiatives, and performance improvements., • Manage System Performance: Monitor systems, analyze performance metrics, and implement proactive optimizations., • Support Disaster Recovery: Participate in backup management, restoration testing, and disaster recovery planning and execution., • Maintain System Operations: Oversee patching, maintenance windows, firmware updates, and configuration management., • Administer Network & Security Services: Support firewalls, VPNs, intrusion detection/prevention systems, DNS, DHCP, and other core network services., • Manage Software Licensing: Track, maintain, and ensure compliance with software licensing agreements., • Document Systems & Policies: Develop and maintain system configurations, diagrams, procedures, and security documentation., • Support Audits & Compliance: Assist with audits and continuous improvement efforts related to security and regulatory standards., • Provide On-Call Support: Participate in on-call rotations, scheduled outages, and incident response activities., • Mentor Junior Staff: Provide technical leadership, training, and guidance to junior IT team members., • Research & Recommend Improvements: Evaluate new technologies and best practices to enhance system efficiency, reliability, and security., • Collaborate Across Teams: Partner with Engineering, Cybersecurity, and business teams to align IT operations with organizational goals., • Report Project Status: Provide updates on ongoing IT projects and operational initiatives., • Perform Other Duties: Complete additional responsibilities as assigned. YOU’RE AWESOME AT: • Advanced Infrastructure Management: You excel at managing complex enterprise environments including servers, networks, virtualization, and cloud platforms., • Cybersecurity & Compliance: You have strong expertise in system hardening, vulnerability management, and compliance frameworks like NIST and CMMC., • Complex Troubleshooting: You can quickly diagnose and resolve high-level technical issues across infrastructure and applications., • Operating in Secure Environments: You understand and adhere to strict security protocols required in controlled or classified environments., • Process Improvement: You identify inefficiencies and implement scalable, secure solutions., • Documentation & Communication: You produce clear, thorough documentation and communicate effectively with technical and non-technical stakeholders. WHAT YOU’LL NEED: • Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred)., • 5 or more years of experience in system administration, networking, and security operations., • Strong experience with Windows/Linux server environments, Active Directory, virtualization platforms (VMware, Hyper-V), and enterprise networking., • Solid understanding of network security, including firewalls, VPNs, intrusion detection/prevention systems, and secure configuration practices., • Experience with cloud platforms such as Azure and AWS, along with identity and access management systems., • Working knowledge of security frameworks such as NIST, CMMC, ISO, or similar compliance standards., • Ability to troubleshoot complex infrastructure, application, and network issues and implement effective long-term solutions., • Experience with scripting and automation tools such as PowerShell or Python (preferred)., • Familiarity with IT monitoring tools, ticketing systems, and remote support platforms., • Strong communication skills with the ability to document systems, procedures, and technical processes clearly., • Relevant certifications such as Security+, Azure Administrator, CCNA, or equivalent (preferred)., • Ability to obtain and maintain a U.S. Security Clearance and work in secure or classified environments., • Ability to obtain a U.S. Security Clearance. COMPENSATION & BENEFITS The starting base salary for this position ranges from $100,000 to $135,000 per year, depending on the candidate’s job-related knowledge, skills, and experience. In addition to a competitive base salary, Innoflight offers a well-rounded compensation package that includes a Profit-Sharing Bonus and a Cash Performance Bonus to reward both individual and company performance. Additional benefits include: • 401(k) with 3% company match (automatic enrollment), • Comprehensive medical, dental, vision, HSA & life insurance, • 10 paid holidays + 120 hours PTO (starting in year one), • Access to ancillary benefits such as critical illness, accident, disability, legal and pet insurance.WHY YOU’LL LOVE WORKING HERE, • Flexible Work-Life Balance: Enjoy a 9/80 work schedule with every other Friday off—whether you use it to recharge, work on a passion project, or spend time with family, the choice is yours., • Continuous Learning & Development: We’re serious about professional development. From tuition reimbursement to internal "Ask Me Anything" sessions and weekly “Lunch & Learns,” we make learning a core part of the job., • Mission-Driven Culture: We aren’t just building tech—we’re enabling the next era of space exploration. Our Culture Ambassadors help lead initiatives around inclusion, positivity, recognition, and transparency. Here, your voice is heard, your work is respected, and your individuality is celebrated. BE YOU, WITH US At Innoflight, we are committed to fostering an inclusive and equitable workplace where everyone belongs. We recognize that great talent comes in many forms, and you don’t need to meet every requirement to bring value to our team. If this role excites you, we encourage you to apply—even if you don’t check every box. YOU SHOULD KNOW: Potential new employees must successfully complete a background check which includes criminal search, education certification and employment verification prior to hire. Applicants must be authorized to work for any employer in the U.S as you must have the ability to obtain a security clearance. We are unable to sponsor or take over sponsorship of an employment Visa. A NOTE TO STAFFING AGENCIES: Innoflight does not accept unsolicited resumes from agencies, recruiters, or any third-party sources. Any such submissions will be considered property of Innoflight, and no fees will be paid in the event a candidate is hired from an unsolicited referral. To California residents applying for this job, please read Innoflight’s CCPA Notice: https://www.innoflight.com/careers/california-consumer-privacy-act-notice-for-job-applicants. #LI-Onsite Powered by JazzHR eB0jj50XYD

Job Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description Hivemind is looking for an experienced SRE lead to help drive the establishment of our SRE function. As the SRE Lead, you will establish and mature the reliability practices used across our cloud infrastructure and platform services. You will work with Cloud Engineering and product teams to define reliability targets, improve observability, and ensure that production systems can be operated and recovered predictably. This is a deeply technical, hands-on role. You will investigate complex failures, improve the systems and tooling used to operate our platforms, and turn lessons from incidents into engineering improvements. You will provide technical leadership for reliability engineering, helping teams adopt practices that improve system health without adding unnecessary process. You will act as a thought-leader and mentor within the Cloud Engineering and Reliability teams to level up teammates and encourage building with a reliability-first mindset. What You'll Do • Define and implement SLIs, SLOs, and other measures of service reliability, • Build and improve monitoring, alerting, logging, and tracing for infrastructure and platform services, • Lead technical response to complex incidents and drive root-cause analysis through resolution, • Identify recurring failure modes and work with engineering teams to eliminate them, • Improve system resilience through automation, testing, capacity planning, and failure recovery, • Develop tooling and automation that reduces manual operational work, • Partner with product and platform teams to incorporate reliability requirements into system design, • Establish incident response practices that improve detection, diagnosis, communication, and recovery, • Mentor product engineers and drive adoption of strong reliability and operational practices, • Mentor teammates in SRE and Cloud Engineering, • Define and manage short-and-long term SRE roadmap, distributing work across teammates Required Qualifications, • 7+ years of experience in SRE, software engineering, infrastructure engineering, or related fields, • Experience operating production services with defined availability and reliability requirements, • Experience implementing SLIs, SLOs, monitoring, alerting, and incident response practices, • Experience designing and operating infrastructure in AWS or another major cloud environment, • Experience with infrastructure-as-code and automated infrastructure provisioning, • Experience supporting containerized applications and distributed systems, • Experience developing operational tooling or automation using Python, Go, or a similar language, • Ability to diagnose complex failures across applications, infrastructure, networking, and dependent services, • Experience leading incident response and root-cause analysis across engineering teams, • Experience leading and executing on technical vision of a team over multi-quarter timelines Preferred Qualifications, • Experience establishing or maturing an SRE function within an engineering organization, • Experience with Kubernetes and cloud-native observability systems, • Experience operating systems in regulated or compliance-driven environments, • Experience with capacity planning, performance analysis, and cloud cost management, • Background supporting shared infrastructure across multiple products or engineering organizations, • Experience with building roadmaps in ticketing systems, • Experience acting as a mentor for other engineers #LI-DM2 #LD Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. ### Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Hello, We are seeking a Bioinformatics Engineer for our client based out of San Diego,CA.This is a hybrid role. Job description is below. Position Overview: Role-Bioinformatics Engineer Location- San diego,CA[Hybrid] Contract Duration: 6+ months with a high possibility of extension Job Overview: · Design and implement bioinformatics analyses to support the development of novel assays, improvement of assays under development, and hypothesis testing requested Product Development and Computational Biology team. · Collect and document product and software requirements and findings from analyses executed by themself and others. · Design and implement software modules implementing the requirements collected from data analyses. · Assist with the integration of software modules into pipelines. · Design and implement software modules to automate data analyses. · Prepare and provide information and data for scientific abstracts/conferences/project meetings/publications. · Identify and address trends in study data. · Ability to work collaboratively in cross-functional teams. · Strong written and verbal communication skills. · Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. · Support and comply with the company’s Quality Management System policies and procedures. · Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 50% of a typical working day. · Ability and means to travel 10% between local Exact Sciences locations. · Ability to travel 5% of working time away from work location, may include overnight/weekend travel. Minimum Qualifications · Bachelor’s degree in Software Engineering, Computer Engineering, Computer Science, or field as outlined in the essential duties. · 4+ years of experience, or equivalent combination of experience and education as outlined in the essential duties. · Experience with software ticketing, progress tracking, and timeline tracking systems: JIRA, Smartsheet. · Knowledge and adherence to good coding and documentation practices. · Knowledge of molecular biology and/or biochemistry and/or next-generation sequencing (NGS) and genomics. · Working knowledge of statistical and mathematical methods in biology/genetics/genomics, including experience with statistical software, such as JMP or R. · Basic computer skills to include Internet navigation, Email usage, and word processing. · Proficient in Microsoft Office to include Excel, Word, and PowerPoint. · Demonstrated ability to perform the essential duties of the position with or without accommodation. · Authorization to work in the United States without sponsorship. Preferred Qualifications · Advanced degree (PhD or Masters). · 6+ years of relevant experience. · Experience in an FDA-regulated environment, ideally in medical device development. · Experience with computer vision, image analysis, or machine-learning workflows in a biomedical or scientific setting. · Experience in a biotech manufacturing environment, preferably in an GMP and/or ISO environment. · Familiarity with Laboratory Information Management Systems (LIMS), Next-Generation Sequencing (NGS), and clinical and diagnostic test development. · Experience with PDP (Product Development Process) and/or Cancer Genomics. Other Job Details • Work Schedule: PST Hours, • Interviews: Video interviews., • Docs required: ID proof will be required., • Availability: Candidates able to join immediately are preferred

Job DescriptionDescription: Why clients love us: We are laser focused on delivering quality and excellence to our clients for their technology modernization needs, business and technology strategy, and cloud transformation initiatives. We are a nationally recognized Microsoft Partner of the Year and the largest, leading IT service provider headquartered in San Diego. As a Top 1% Microsoft Cloud Solution Provider, with engineers that individually hold over 38 Microsoft certifications, our clients trust us because we are the experts! The value you bring: As a senior member of the managed services Field Team, the Senior Technical Account Manager will provide the highest-level technical support and technical strategy road-mapping to assigned managed services clients within a 24/7/365 environment. As a highly visible member of our team, this individual will work at Managed Solution’s headquarters and at various client sites. He or she will be responsible for the following: • Accountability for overall client ownership from a technical perspective, ensuring and coordinating client issue resolution in accordance with Service Level Targets and ensuring the successful development and implementation of client IT strategy. The Senior Technical Account Manager will work with our most complex/largest Platinum-level clients to ensure overall satisfaction with our managed service delivery., • Acting as the senior-most technical resource for client issue/problem escalation within the managed services department. Resolving complex troubleshooting issues across a range of technologies (networking, server, etc.). Guides resolution efforts of help desk and Field Engineer resources for escalated issues, providing Subject Matter Expert-level knowledge on a range of technologies., • Assessing and understanding the technical needs of clients, as well as a nuanced understanding of the business objectives of the client. The Senior Technical Account Manager will act as a consultant, making necessary recommendations of technical solutions to solve business problems., • Managing problem and incident resolution activities within assigned client portfolio and communicating effectively with sales and other stakeholders regarding technical or service issues/at-risk clients., • Accountability for managed services clients’ infrastructure and server maintenance, including the development of a technical strategy for ongoing management in accordance with the client’s business goals., • Mentoring and supervising daily activities of Field Engineer staff. Provide feedback to Field Engineers in accordance with company and departmental policies. Acts as onsite back-up in absence of Field Engineer., • Periodically traveling onsite to clients to address technical needs or concerns and/or to conduct regular reviews of service., • Performing technology project services as well as T&M work (non-project) for assigned clients., • Accountability for ensuring the successful management of client server and desktop agent counts, as well as communication with accounting team for timely/accurate billing., • Accountability for ensuring documentation management for clients., • Compliance with all company policies, procedures, and standards., • Other related responsibilities as assigned. Requirements: Education and Work Experience Requirements: • An associate or bachelor’s degree in computer science or related field, plus 10+ years of IT experience, including 3+ years of experience in a Technical Account Manager, Senior IT Manager, IT Director, or equivalent position. Equivalent combinations of education and/or experience will be considered., • Prior experience in an outsourced IT services provider required, including experience leveraging and administering ticketing/reporting/documentation tools., • Demonstrated ability to provide both strategic direction and operational support to clients and team members., • Demonstrated dedication to outstanding customer service and a drive to deliver exceptional service to both internal and external team members. Demonstrated ability to communicate effectively at different levels regarding complex technical problems, resolution efforts, remediation strategies, and technical road-mapping., • Strong organizational and technical problem-solving skills. Experience prioritizing multiple responsibilities in a fast-paced environment., • Demonstrated success in a leadership/mentorship capacity strongly preferred., • Excellent oral and written English communication skills, including strong presentation and relationship-building skills., • Integrity and the ability to maintain confidentiality., • Demonstrated strong levels of integrity and the ability to maintain confidentiality, as well as the ability to work in highly regulated environments (HIPAA, SOC, etc.), including high levels of understanding of cybersecurity and common regulatory frameworks (PCI, NIST, CMMC, etc.) Technical Skills/Competencies: • High proficiency across the Microsoft stack (including Azure, Office365, Active Directory, Exchange Online, etc.) is required., • Expert- or Architecture-level Microsoft certifications are required. Additional technical certifications highly desired for applicants and may become required for ongoing employment., • Strong knowledge of other virtualization technologies, including VMware, Hyper-V, and VDI environments., • Advanced knowledge of Endpoint Security tools (EDR/XDR), such as Microsoft Defender for Endpoint, • Advanced proficiency in Exchange Online and Active Directory, • Proficiency in using tools such as PowerBI to access/analyze data, generate insights, and formulate recommendations, • Strong familiarity with PowerApps/Power Automate, • Advanced troubleshooting skills in a Windows environment, including desktop and server OS, • Experience managing enterprise storage and backups., • Strong knowledge of network configuration and troubleshooting in a LAN/WAN environment., • Demonstrated success using ticket systems to document client issues and communication as well as to pull reports. Supervisory Skills/Competencies: • Demonstrated ability to drive engagement within a team, fostering a respectful and high-achieving work culture., • Experience providing technical and professional mentorship to assigned reports., • Demonstrated success in providing disciplinary coaching., • Ability to provide honest, objective feedback in a respectful manner as part of a performance management practice. Shift/Availability Requirements: Your normal workweek will be Monday through Friday, with hours to be agreed upon based on Company needs. Managed Solution operates in Pacific Time Zone, though some scheduling flexibility may be offered for employees in other regions. Managed Solution operates a 24x7x365 business and, in this position, you may be required to perform work outside of normal business hours (including weekends and nights) as needed to support our clients and teams. Work Location/Remote Status: This position is eligible for remote work, within a state where Managed Solution has payroll operations. Employees will work from a home office within an assigned state. Your presence at our company headquarters in San Diego, CA; at meetings/conferences/off-site events; at client locations; or elsewhere, may be required on occasion. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. The essential functions of this job require: the ability to frequently sit and stand for long periods of time; to climb and balance; to stoop, kneel, crouch, crawl, or bend; to manipulate objects with fine and gross motor skills; to frequently lift and maneuver 10 pound objects and occasionally lift and maneuver 50 pound objects; to communicate in written and spoken English, including over the phone; to hear; to utilize close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Managed Solution is an equal opportunity employer and will consider qualified applicants who can perform the essential functions of the job, with or without reasonable accommodation. E-Verify Participation: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Managed Solution participates in the federal E-Verify program to validate the authenticity of work eligibility documents. As part of this program, Managed Solution will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For more information, see https://www.uscis.gov/e-verify. Compensation & Benefits* Base Wage Range: $95,000 - $130,000 per year Managed Solution considers a range of factors when determining an appropriate wage. Such factors include but are not limited to: years of related experience, industry knowledge, formal education, relevant certifications, and geographic location. Wages are paid as earned and in accordance with Company policies. Additional Perks: • PTO – earn 80 hours lump sum year 1; 15 days accrued throughout year 2; and 20 days accrued throughout years 3+, • 40 hours of Sick Time per calendar year, • 401k – Eligibility after 90 days; Managed Solution matches 50% of your first 6% in contributions, starting after 90 days, • Holidays – Managed Solution celebrates 7 paid holidays each year, • Plus, 1 Floating Holiday per Year… and 2 After 5 Years of Service!, • Medical, Dental, Vision – including two medical plans with a $0 cost for employee-only coverage tiers!, • Optional Flexible Spending Account for eligible Health Care or Dependent Care costs, • Telemedicine options: “see” a medical provider from anywhere, over the phone, 24/7, • $100K Life/AD&D policy provided for all employees, free of charge!, • Employee Assistance Program – free financial consultation; counseling services; 24/7 traveler’s assistance; and more!, • $80/Month Cell Phone + Internet Reimbursement *All Company compensation and benefits programs are subject to Company policy and plan documents and are subject to change at Company’s sole discretion. Why our employees love working here: We believe our strength comes from our differences, and we are committed to fostering and promoting a culture of diversity and inclusion. We believe our team and our community are our greatest assets and we strive to promote both. From providing our employees the time to pursue Microsoft certifications, to supporting and partnering with multiple non-profit organizations, we believe this is where healthy and happy employees thrive. As we grow, we are anchored and driven by our Core Values: I <3 IT! • Integrity – We demonstrate consistent, trustworthy behavior. We are honest with everyone, take ownership (even in the face of failure), and do the right thing... even when no one is looking., • Heart – We show genuine care for our community, our customers, and our culture. We believe people are at the heart of IT! We are authentic, inclusive, and take time to celebrate and enjoy one another's company., • Innovation – We cultivate a diverse work environment and forward-thinking business by supporting an open exchange of ideas, driven by creativity and collaboration. We're dedicated to consistently delivering excellence through a ‘yes- to- what’s-next’ attitude., • Teamwork – We work together and support one another to achieve a clear, common goal, while taking accountability for our own contribution's and the overall team's success. Inclusion & Equal opportunity employment: We are an equal opportunity employer committed to Diversity, Inclusion & Belonging. Individuals seeking employment at Managed Solution are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity or sexual orientation. At Managed Solution we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Application Information and Hiring Timeline: Due to the ever-changing hiring needs of our Company, Managed Solution accepts applications for this role on an ongoing basis. If you have applied previously but have not been selected, please feel free to apply as often as monthly if you remain qualified, eligible, and interested in the position as outlined herein. Use the “apply” button to submit your application*. *By submitting a resume, you agree to the terms and conditions of our Job Applicant Privacy Policy.

Job Description Who we are: Fuse builds innovative communications, networking, and computing solutions that improve the sharing of information, video, text, and voice among operators distributed throughout the airborne, maritime, and ground environments. We are a Technology firm creating in-house software, network and hardware solutions that support our noble cause of advancing warfighter capabilities with elegant, user-focused communications, networks, and software systems. About this role: The Junior Technical Writer supports the creation, editing, and maintenance of clear, accurate, and user-focused technical documentation. This role collaborates closely with engineers, product managers, and other stakeholders to translate complex technical concepts into concise, accessible content. The ideal candidate is outgoing, enjoys working with people, and is comfortable proactively engaging subject-matter experts to gather information. Key Responsibilities: • Develop, edit, and maintain technical documentation, including user guides, release notes, procedures, FAQs, and internal knowledge articles., • Interview and collaborate with engineers, product owners, and other SMEs to capture requirements, workflows, and technical details., • Translate complex technical information into clear, concise, and well-structured content appropriate for the target audience., • Apply and help enforce Fuse style, terminology, and formatting standards across all documentation., • Assist with organizing and maintaining document repositories, version control, and document management processes., • Participate in design and review sessions to understand new features and document them accurately and on schedule., • Incorporate feedback from peer reviews and stakeholders to continuously improve documentation quality. Requirements Required Qualifications (Must Have): • 2+ years of experience in technical writing or editing., • Secret Level Security Clearance (or ability to obtain)., • Experience in writing, editing, or publishing, including within a technical or military environment., • Excellent interpersonal and communication skills, with an outgoing, collaborative approach to working with cross-functional teams., • Experience with engineering development tools such as JIRA and Confluence., • Proficiency with Microsoft Office Suite, Adobe Professional, or similar tools., • Demonstrated ability to quickly learn technical concepts and explain them in simple terms., • Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines. Preferred Qualifications (Nice to Have): • Knowledge of Navy/Marine/Air Force style guides., • Experience with Government (Navy or DoD) documents, processes, procedures, or terminology., • Knowledge of DoD acquisition documentation and joint service requirements., • Knowledge of systems engineering, test engineering, or a related technical discipline., • Understanding of version control tools (e.g., Git) or ticketing systems (e.g., Jira). Key Competencies: • People & Communication Skills: Outgoing, comfortable initiating conversations, asking clarifying questions, and facilitating discussions with technical and non-technical stakeholders., • Collaboration: Works effectively as part of a multidisciplinary team; receptive to feedback and able to negotiate documentation priorities., • Customer Focus: Writes with the user in mind, anticipating information needs and pain points., • Detail Orientation: Produces accurate, consistent content with minimal errors and strong adherence to standards., • Continuous Learning: Proactively develops technical domain knowledge and writing skills. More about Fuse: Founded in 2010, Fuse is a veteran-owned, rapidly growing small business. Our San Diego-based company has earned recognition as an emerging leader in airborne, maritime, and ground networking. Placing the warfighter at the center of every design process, Fuse delivers intuitive, agile, and resilient products that go beyond national security requirements—providing lasting utility and game-changing results. We take pride in our brilliant and talented team as well as our dynamic environment and collaborative, creative, environment. We build cutting-edge hardware and software products that solve complex national security challenges for our warfighters at the tactical edge. Salary Range: $70,000 - $90,000 Benefits • Medical, Dental, and Vision, • Employee coverage is fully funded; a portion of dependents' coverage is funded as well, • 11 paid Federal Holidays, • Paid Time Off (PTO), • Date of hire through second year: 10 days/year (accrued), • After two years: unlimited, • 40 hours of paid sick leave per year, • 401k with employer matching, • Annual bonuses, • Cell phone reimbursement: $100/month

Job Description POSITION SUMMARY The Operations, Facilities & IT Manager oversees agency facilities, property maintenance, operational projects, asset management, assigned vendor relationships, and outsourced IT services. This management and hands-on role assesses facility needs, performs routine repairs, preventive maintenance, and minor handyman work, and engages qualified or licensed contractors when needed. The position manages projects and vendors through completion while ensuring accurate budgets, expenses, contract terms, renewals, and payment obligations for both long-term and month-to-month agreements. As the agency’s primary liaison with its outsourced IT partner, the position receives and triages internal IT requests, resolves appropriate issues, and escalates other tickets to the IT provider. The manager monitors tickets through resolution, communicates updates, addresses delays, and identifies recurring issues. This position also serves as Harmonium’s Information System Security and Privacy Officer. ESSENTIAL FUNCTIONS RESPONSIBILITIES Manage multiple concurrent facilities, technology, and operational priorities while consistently meeting agreed-upon milestones and deadlines Maintain timely, accurate, and complete project, vendor, asset, maintenance, and service records Develop, update, and implement agency facilities and operations procedures, workflows, and documentation Manage maintenance and improvement needs for owned and leased properties, including assessing requests, setting priorities, defining scope, developing project action plans, assigning deadlines, scheduling work, and monitoring projects through completion, communicating updates and tracking costs (includes monthly site visits) Determines the appropriate division of responsibilities between this role and outsourced service providers. Identify, evaluate, and coordinate qualified vendors and contractors; confirm required contracts, licenses, and insurance; monitor performance, quality, cost, and timely completion of work Develop, negotiate, administer, and monitor facilities, operations, and technology-related contracts within delegated authority Manage and coordinate the outsourced IT vendor relationship, including service expectations, escalations, project coordination, performance monitoring, and alignment with agency needs and budget Serve as system Administrator for for multiple systems related to Operations, IT and Facilities including, but not limited to, for Google Domain and manage all associated accounts Perform basic desktop support activity for Hardware, App and Software issues Perform basic technological desktop support, such as equipment setup JOB COMPLEXITY Coordinate RingCentral administration and ensure voicemails, emails, and faxes are routed and distributed accurately and timely Ensure agency buildings are properly maintained by assessing needs and coordinating preventive maintenance, repairs, safety inspections, renovation projects, and resource-efficiency improvements Perform routine repairs, preventive maintenance, and minor handyman work at agency-owned and leased facilities, including basic carpentry, painting, patching, furniture assembly, fixture replacement, and other minor building maintenance. Assess whether work can be safely and appropriately completed internally or requires a qualified or licensed contractor, and coordinate external contractors when necessary Conduct preliminary roof visual checks to locate damage sources, document scope, and engage qualified roofing companies to complete comprehensive inspections and necessary repairs Safely climb ladders, access rooftops, and work at elevated heights in accordance with company policies and applicable safety regulations Comply with all company safety policies, training requirements, personal protective equipment (PPE) requirements, and fall-protection procedures Respond to emergency maintenance situations as needed Evaluate facilities and operational systems and recommend practical improvements that strengthen safety, efficiency, service quality, and accountability Transport tools, supplies, and materials between sites using a personal vehicle, coordinating and driving rental trucks as needed for large equipment or high-volume transfers Assist with gathering facilities, technology, budget, and project information and coordinating logistics for grant applications and funded projects Analyze, prioritize, and respond to requests for repairs, maintenance, purchases, technology support, and facility improvements and prepare budgets for review and approval Evaluate and administer physical security systems across agency facilities and coordinate vendors, access, maintenance, and issue resolution Serve as Safety Lead for Administrative Office and support implementation of the agency's Injury and Illness Prevention Plan Maintain current tracking tools and project documentation for vendors, contracts, assets, repairs, service requests, budgets, milestones, risks, decisions, and completed work Coordinate facilities and operations budget planning and monitoring; review proposals, negotiate pricing, and recommend cost-effective solutions Receive, assess, and coordinate non-IT help desk tickets and administrative office operational needs to support timely resolution and efficient office operations Provide minor routine maintenance and hands-on support for the Administrative Office and other agency locations, as needed Serve as the first point of contact for employee IT support requests; perform initial intake and basic triage, submit or route tickets to the managed IT service provider, communicate status, escalate delays or critical issues, and monitor requests through resolution Serve as Harmonium's Information System Security and Privacy Officer and coordinate with agency leadership and the managed IT service provider regarding technology security, privacy, access, incident response, and required documentation Collaborate across all program and administrative service areas to plan work, communicate impacts or timeline changes, manage vendor interaction, coordinate access, and minimize disruption to agency operations Under HR's direction, participate in gathering information and supporting facilities, operations, technology, safety, or privacy matters with legal implications STAFF SUPERVISION This position has no direct reports but leads projects and coordinates the work of vendors, contractors, consultants, and internal stakeholders COMMUNICATION Develop and maintain positive, professional, service-oriented relationships with employees, program leaders, vendors, contractors, consultants, and community partners Provide regular status reports on facilities, maintenance, technology services, budgets, risks, project milestones, deadlines, and outstanding decisions Coordinate Administrative Office setup and facilities and technology readiness for new employees in partnership with HR, supervisors, and the managed IT service provider AGENCY LEADERSHIP Lead the consistent implementation, documentation, and continuous improvement of agency operations, facilities, maintenance, asset management and project management procedures Provide agency oversight and coordination of outsourced IT services and hold the managed IT service provider accountable to contractual expectations and organizational priorities Anticipate operational risks and barriers, address urgent issues promptly, exercise independent judgment, recommend solutions, and drive assigned work to timely completion DECISION MAKING Participate in resource, budget, vendor, technology, and facilities planning; independently prioritize work and make recommendations that support agency-wide operations Exercise discretion and independent judgment within Harmonium's policies, procedures, contracts, budgets, regulatory requirements, and delegated authority Exercises sound judgment in communicating with the supervisor by keeping them informed of key issues, emerging concerns, and significant developments; works independently while recognizing when consultation, guidance, or escalation is needed. MINIMUM COMPETENCIES EDUCATION & EXPERIENCE Bachelor's Degree in business, operations, facilities management, project management, information systems, or a related field preferred; equivalent relevant education and experience may be considered Minimum of 5 years of progressively responsible experience in operations, facilities, project management, IT, property management, or a closely related field Employee management experience preferred Maintenance and/or handyman experience KNOWLEDGE, SKILLS & ABILITY Excellent oral and written communication skills and demonstrated commitment to responsive, high-quality internal and external customer service Ability to balance multiple priorities, respond to urgent operational needs, and remain effective in high-pressure situations Working knowledge of Google Workspace, Mac OS/iOS, PC hardware, Windows operating systems, Microsoft 365/Office applications, IT service-ticketing systems, asset management, and vendor-supported technology environments Demonstrated ability to work independently, exercise sound judgment, collaborate across departments, and lead work through influence Strong analytical and creative problem-solving skills, including the ability to assess urgency, risk, cost, and operational impact Seasoned project management skills with a demonstrated record of managing multiple concurrent projects, contractors, budgets, deliverables, and deadlines from initiation through completion Demonstrated high level of organization, documentation, attention to detail, follow-through, and timely communication when risks or deadlines change Self-motivated and accountable, with the ability to establish priorities and complete complex assignments with minimal supervision Practical knowledge of minor construction and handyman work, building systems, preventive maintenance, repair assessment, job-site safety, and when to engage a licensed contractor Demonstrated commitment to Harmonium's vision, mission, and values ADDITIONAL EMPLOYMENT REQUIREMENTS Valid TB results required Must receive Fingerprint Clearance upon hire (paid by Harmonium) Valid CA driver’s license and access to a reliable vehicle with active insurance PHYSICAL REQUIREMENTS Position requires working in both indoor office/school settings and varying outdoor environments, including exposure to seasonal weather conditions Ability to travel throughout San Diego County with the flexibility required to meet job duties Frequent repetitive hand use and simple grasping, i.e., desk and computer functions Ability to sit for prolonged period Occasionally lifting and carrying up to fifty pounds independently and heavier loads with assistance or mechanical equipment Frequently lift, carry, push, and pull materials and equipment weighing up to 30 pounds independently. Ability to safely use basic hand tools and maintenance equipment appropriate to assigned minor repairs Ability to operate a computer Position requires climbing ladders, working on roofs, and complying with all required safety and fall protection procedures Must be able to climb an extension ladder, lifting materials, working at heights Possess sufficient visual acuity, manual dexterity, balance, and mobility to safely perform maintenance and repair tasks Frequently standing, walking, climbing stairs, kneeling, crouching, bending, stooping, twisting, pushing, pulling, climbing ladders, and reaching above and below the shoulder Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions HOW TO APPLY: Visit our website at harmoniumsd.org or scan the QR code to view our current openings and apply. DIVERSITY STATEMENT Harmonium is committed to creating a diverse environment and is proud to be an equal opportunity employer. We seek to cultivate a work environment that encourages fairness, teamwork, and respect among all employees/interns. We are committed to maintaining an atmosphere in which people of diverse backgrounds and lifestyles may grow personally and professionally. DISCLAIMER NOTICE: This Job Description is intended to describe the general nature and level of work being performed by the employee in this position. It is not intended to be an all inclusive list of all responsibilities, duties, and skills required of a person in this position. This job description is subject to change at any time.

Join Deloitte's Risk & Brand Protection organization as a Specialist, Risk and Compliance Services, where you will support independence and conflicts processes that help protect our reputation and strengthen client trust. In this role, you will review and coordinate compliance-related activities, maintain accurate records, and support timely issue resolution across stakeholders. The role is well suited for a candidate who can work within established policies and procedures while managing multiple requests with accuracy and consistency. Recruiting for this role ends on 07/30/2026. As a Specialist, Risk and Compliance Services on the Independence & Conflicts Network team, you will be responsible for: • Review and process independence, conflicts, and compliance matters in accordance with established policies, procedures, and service-level expectations, • Maintain case records, supporting documentation, and audit trails within designated workflow and case management tools, • Analyze submitted information, identify missing or inconsistent data, and follow up with stakeholders to resolve open items, • Prepare recurring and ad hoc reports, status updates, and documentation for leadership and business stakeholders, • Support process improvement efforts by identifying trends, documenting issues, and escalating risks in a timely manner A successful candidate would possess these skills: • Ability to work independently and collaborate as part of a team, • Effective written and verbal communication skills, • Meticulous attention to detail and quality of work product, • Ability to build and sustain professional relationships, • Ability to lead projects or workstreams, • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment, • Strong interpersonal skills and professional demeanor, • Ability to meet deadlines, • Ability to provide clear guidance to others The team Risk & Brand Protection (R&BP) Our reputation starts with youthis belief is core to R&BP, which brings together six essential core areas that shape our culturewe collectively work with our businesses to inspire new standards of integrity, trust, and performance to make an impact that matters and to better serve our clients, our communities and our people. With our people's help, we distinguish Deloitte as the clear leader in professional services, making Deloitte the first choice for clients and talent. Together, we protect, preserve, and enhance our reputation and distinguish Deloitte as the undisputed leader in professional services, strengthening our brand, and each other. Independence & Conflicts Network Independence is integrity, professional skepticism, intellectual honesty, and objectivity freedom from conflicts of interest. The people of Deloitte must remain unbiased and free from conflicts of interest with our clients, in fact and appearance. Qualifications Required: • 3+ years of experience supporting risk management, compliance, independence, conflicts, or regulatory processes, • Bachelor's degree (preferably in Accounting, Finance or Business Administration), • Experience reviewing, documenting, and resolving cases, requests, or exceptions in a workflow, ticketing, or case management environment, • Experience applying policies, procedures, or regulatory requirements in a professional services or corporate environment, • Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve., • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $63,000 to $116,000. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Founded by a CPA and tax firm owner, Juno is a fast-growing AI company solving real problems for tax accounting firms. Our mission is to empower every tax professional with technology that truly understands the job because it's built by someone who's lived it. Trusted by hundreds of firms and growing quickly, we're building tools people rely on every day. If you're excited about using AI to solve real problems and help shape the future of tax, we'd love for you to be part of it. Location: Downtown San Diego, CA (Hybrid: 9 AM 5 PM Pacific) Juno is the tax technology platform building authentic, lasting relationships between tax professionals and clients. By combining innovative automation with empathetic and experienced support, Juno transforms tax filing into a streamlined, collaborative experience. As we scale, every founding team member helps shape the customer journey and sets new standards for excellence. As a Tax Support Agent, you'll be a founding member at the intersection of customer care and tax expertise. You'll serve as the face of Juno to our customersrepresenting Juno's reliability, technical excellence, and standard of service. Your role is critical to ensuring issues are resolved efficiently and that customers have positive, frictionless interactions with our products and team. The ideal candidate is excited about working in a Hybrid role, Tuesday-Thursday in our San Diego office (Downtown). The hours for this role are 9 AM - 5 PM, Pacific. Responsibilities: • Serve as the front line for inbound tax support, answering emails and chats from customers who are tax professionals., • Drive successful ticket outcomes, ensuring fast initial responses and permanent resolutionsthe goal is not necessarily fast, but that tickets are solved and don't need to be reopened., • Verify and understand customer tax document types/purposes and information as needed to resolve support issues., • Assist customers in navigating Juno's platform, solving technical and tax workflow problems effectively., • Proactively identify patterns in customer questions and suggest improvements to product, processes, and knowledge base., • Document solutions and processes for future team scalability., • Collaborate closely with the Manager of Customer Support, the Chief Customer Officer, and other leadership to build systems and culture for Juno. Required Qualifications: • Enrolled Agent (EA) certification received, or in progress., • 2+ years of experience in a tax environment., • Working knowledge of federal and state tax preparation, electronic filing, and client data management., • Excellent written and verbal communication skills, able to distill complex tax concepts for customers., • Understanding of ticketing and support platforms., • Adaptability, positivity, and a spirit that's hungry to shape processes in a fast-moving AI environment. Preferred Qualifications: • Experience creating help documentation or contributing to a knowledge base., • Desire and true empathy to help others in the tax industry., • Experience with process development in client-facing operations. Why Juno: • Be a foundational member of an ambitious AI organization with limitless growth potential., • Collaborate closely with executive leadership and help define a culture of excellence. CEO and CCO are in San Diego!, • Competitive Salary, • Equity for full-time employees, • Enjoy flexibility and a welcoming work environment in San Diego., • 100% individual medical + dental coverage, • Onsite fitness center, • Free parking Commitment to Diversity: Juno embraces all backgrounds and experiences. We're proud to be an equal opportunity employer and encourage candidates of every identity to apply.

Under direction of the Passenger Support Supervisor, a Passenger Support Representative is responsible for providing general system and service information, while assisting the public, primarily in a customer facing setting. Activities will include staff support for special events and Agency initiatives, assisting customers at transit stations and MTS Ticket Vending Machines, administering ticket sales and general passenger support assistance. The position requires a positive attitude, excellent customer service skills, and the ability to exercise good judgment. Expected Hours of Work These positions are part-time and scheduled on an as-needed basis. Employees are not guaranteed any specific number of working hours per week. During some weeks, there may be no available assignments. Outdoor as well as indoor assignments should be expected. Outdoor assignments may be subject to inclement weather conditions. Some shifts may start as early as 4:00 am, while others may end as late as midnight. Shifts may range from three to nine hours in length; however, an average shift is four hours long. Shifts will be available on weekdays, weekends, and holidays. Essential duties include, but are not limited to, the following: • Provides general passenger assistance in a friendly and professional manner., • Gives accurate information regarding ticket purchases and route information to the general public., • Assists customers using the MTS ticket vending machines, mobile ticketing application, and fare validation equipment., • Sells various types of transit fare tickets to the general public., • Makes timely and accurate change for transit fare ticket purchases., • Represents MTS and public transit at community outreach events in a positive and professional manner., • Maintain a good understanding of the regional fare policies, PRONTO fare programs, and other MTS initiatives., • Assists with special projects as needed. Duties May Include, But Are Not Limited To, The Following: • Performs other duties as assigned. Qualifications This role requires the individual to be friendly and courteous. They must have the ability to communicate effectively and speak clearly, distinctly and effectively in person-to-person or small group situations using tact and diplomacy; ability to read, understand and apply MTS policies; ability to work a variety of schedules; ability to travel on their own to and from whatever worksite may be assigned; ability work quickly and with accuracy when handling cash and provide correct change; ability to stand for extended periods of time and in inclement weather conditions; bilingual skills both (English/Spanish) are desirable, although not required. Physical Requirements The successful candidate must be able to fulfill the physical demands of the job such as walking, stooping, sitting, bending, reaching overhead and occasional lifting (must be able to lift up to 15 pounds). Must be able to perform tasks involving manual dexterity, such as handling cash and creating change. Work will at times require more than 8 hours per day or an irregular work week to perform the essential duties of the position. Duties will be performed primarily outside and the successful candidate must have the ability to stand for extended periods of time and in inclement weather conditions. Experience/Education/Certificates/License(s) Candidates must be 18 years of age with a high school diploma, high school equivalency certificate (GED), or equivalent in vocational training. Bilingual skills (English/Spanish) are preferred. General Must satisfactorily pass all applicable examinations including, but not limited to, a pre-employment physical, drug screen and background check. Hourly Rate: $21.45 EEO is The Law - Equal Employer Opportunity Employer Minorities/Women/Protected Veterans/Disabled MTS is an Equal Employment Opportunity Employer with an ongoing commitment to treat all people, including customers, co-workers and the public at large, with dignity and respect. As a public transportation agency, MTS is committed to providing an inclusive workplace that reflects the diverse communities in which we work and live. MTS supports and promotes an environment that is free of discrimination and harassment. MTS recruits, hires, trains and promotes individuals without regard to race, such as hair texture and hairstyles), color, religion, ancestry, national origin, age (40 years or older), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender, gender identity, gender expression, marital status, medical condition (cured or rehabilitated cancer), physical disability, mental disability, reproductive health decision-making, genetic information (including family medical history), military or veteran status, or any other protected class. MTS encourages veterans, military spouses and people from different backgrounds to apply for open positions for which they are interested. Additionally, MTS employees are encouraged to refer qualified candidates from all backgrounds and age groups. At MTS, we are committed to a fair and equitable workplace where everyone is a respected and valued member of the team.

LMI is seeking an Application Support Analyst to support a Department of War mission partner on a data and applications sustainment effort. This role serves as first-line support for a mission application and its underlying data, handling user support and service requests, performing routine data loads, and carrying out basic database and application management and troubleshooting. The analyst keeps the application running reliably for its user community and escalates complex issues to engineering and platform teams. This is an on-site position requiring daily on-site presence in the San Diego, CA area. This position requires an active Secret clearance. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors helping agencies navigate complexity and achieve mission success. • Serve as first-line support for the supported mission application and related systems, assisting users across the supported community., • Receive, document, prioritize, troubleshoot, escalate, and resolve incidents and service requests using the approved ticketing system., • Perform routine data loads into application databases, validating source files and confirming successful processing., • Perform basic database and application management tasks, including monitoring, routine maintenance, and configuration under established procedures., • Troubleshoot application, data, and user-access issues, and escalate complex or systemic issues to engineering and platform teams., • Support user account provisioning, permissions, and access requests in accordance with established policy., • Maintain support documentation, including standard operating procedures, knowledge-base articles, troubleshooting guides, and user reference materials., • Support application updates, routine change validation, and testing., • Identify recurring issues and recommend practical improvements to support processes and user resources., • Protect sensitive information and comply with all cybersecurity, acceptable-use, and records-management requirements. Minimum Qualifications: • Active Secret security clearance., • Current DoD 8570/8140-compliant baseline certification appropriate for the position, such as CompTIA Security+., • Four or more years of experience in application support, IT help desk, data operations, or a related technical support role., • Working knowledge of relational databases, including familiarity with SQL and experience running or validating data loads., • Experience using an enterprise ticketing or service-management system to document and track incidents and service requests., • Basic understanding of application administration and troubleshooting., • Strong customer-service, communication, organization, and documentation skills., • Ability to work effectively with government civilians, military personnel, contractors, and enterprise support organizations., • Ability to commute to and work on-site daily in the San Diego, CA area. Preferred Qualifications: • Associate's or Bachelor's degree in information technology, computer science, information systems, or a related discipline., • Experience with Microsoft SQL Server., • Experience scripting for data loads using SQL, PowerShell, or Python., • Familiarity with .NET web applications., • ITIL Foundation certification., • Experience supporting U.S. Special Operations Forces or other Department of War mission partners. Target Competencies: • Application and data support, • Incident and service-request management, • Basic database operations and data loads, • Troubleshooting and escalation, • Documentation and knowledge management, • Customer service, responsiveness, and attention to detail Target Salary Range: $85,000 - 120,000. Final compensation will be determined by a variety of factors including but not limited to your skills, experience, education, and/or certifications. Job Locations: US-CA-San Diego

WHO IS YOUNGS HOLDINGS? Our roots are set in 1888, when John G. Young, the oldest of the Young brothers opened his first retail store in downtown Los Angeles. Today Young’s Holdings is in its fifth generation of family ownership and is the sixth oldest continuously owned and operated family businesses in the United States. Young’s Holdings operates primarily in three segments: • Wilson Daniels -- a fine wine importer, sales, and marketing company, as well as a fine wine distributor in New York, New Jersey, Connecticut, Oregon, and Washington., • Infinium Spirits -- a top 20 Spirits company specializing in the import, sales, and marketing of award-winning spirits brands in North America and International markets., • Young’s Holdings Real Estate and Alternative Investments – we’re a long-term investor, developer, and manager of a diversified real estate portfolio and alternative investments. Our continued success throughout our rich history is largely based upon our ability to innovate and respond to the changing demands of our business. COME WORK WITH US For 138 years, our company has been built on a foundation of integrity, quality, family, and entrepreneurial spirit. What began as a vision generations ago has grown into a dynamic and diversified organization representing an innovative portfolio of companies across wine, spirits, and real estate. We combine the strength and stability of a long-standing organization with the energy and opportunity of an entrepreneurial environment. Our team members are empowered to think creatively, act decisively, and contribute meaningfully. We value people who take ownership, uphold high standards, and collaborate with a family-minded approach rooted in respect and accountability. Here, your work matters. Your ideas are welcomed. And your growth is supported. We believe that diverse perspectives strengthen our business and enrich our culture. We are committed to creating an inclusive environment where individuals of all backgrounds feel valued and respected. We are proud to be an equal opportunity employer and welcome candidates from all backgrounds to apply. ABOUT THE ROLE We're looking for an IT Specialist who can hit the ground running as a central point of contact for everything our users need to stay productive. This is a hands-on role: you'll be fielding helpdesk tickets, managing endpoints, coordinating with our managed service provider (MSP) on escalations, and helping us maintain a secure, well-run Microsoft 365 environment. You'll report directly to the Director of IT and be based out of our Solana Beach office, and may frequently work from our downtown San Diego location. Our IT team is small and impactful, just two people who own the full stack of end user support, systems administration, and vendor coordination, and we're growing it. If you like variety, ownership, and the satisfaction of solving real problems for real people, this is the job. THE DAY-TO-DAY End User Support • Triage and resolve hardware and software related helpdesk tickets within SLA targets either in person or remotely; follow up with users to confirm resolution, • Support the full Microsoft 365 suite: Exchange Online, Teams, SharePoint, OneDrive, Office, and other apps, • Manage user accounts and access in Active Directory, Entra ID, and Azure, including onboarding and offboarding Endpoint & Systems Management • Manage and monitor endpoints patching, alerting, remote support, and health checks, • Image, configure, and deploy laptops and other hardware for new employees, • Maintain hardware inventory and coordinate equipment shipping and returns, • Administer and troubleshoot Windows 11 systems in a hybrid cloud/on-premise forest Security & Compliance • Support Entra ID conditional access, MFA enrollment, and identity governance, • Escalate security incidents to the Director of IT and coordinate with the MSP as needed, • Assist with periodic access reviews and permission audits, • Help enforce the company's IT-related standards and policies MSP & Vendor Coordination • Work alongside our MSP for escalations that require deeper infrastructure or network expertise, • Communicate clearly with vendors and service providers on open issues and projects, • Document configurations, procedures, and known issues so nothing lives only in someone's head, • All other duties as assigned This is not intended to be a comprehensive list of duties and responsibilities; the role may evolve without notice. WHAT YOU'LL BRING Required • 3 to 5 years of desktop support experience in a Microsoft environment, • Hands-on experience with Microsoft 365 (Exchange Online, Teams, SharePoint, Intune), • Active Directory and Entra ID administration, • Experience troubleshooting Dell and Mac hardware, • Working knowledge of TCP/IP networking fundamentals, • Experience with a helpdesk ticketing platform (Freshworks or similar) Preferred • Exposure to Microsoft Dynamics 365 Business Central (user administration or basic troubleshooting), • Exposure to PowerBI and PowerApps, • PowerShell scripting for routine administration tasks, • Associate's or Bachelor's degree in IT, Computer Science, or a related field, • CompTIA A+, Network+, or Microsoft certifications Skills and Traits • Detail-oriented with a clean, consistent approach to ticketing and documentation, • Strong communicator who can explain a technical issue to a non-technical person without talking down to them, • Self-starter who can manage multiple open issues without losing track, • Comfortable asking for help when something is outside your scope; that's what the MSP is for, • Looks for opportunities to improve processes, simplify how work gets done, increase efficiency, and improve the user experience, • Growth mindset: you don't need to know everything on day one, but you need to want to learn Physical Requirements • Ability to work in an office environment and operate standard equipment, • Must be able to lift up to 50 lbs. IF YOU'RE ON THE FENCE If you read through this and you're not sure you hit 100% of it — apply anyway. We care more about how you approach problems than whether you've used every specific tool on the list. If you have a growth mindset, take ownership, and want to do good work in a company that invests in its people, you sound like our kind of candidate. COMPENSATION & BENEFITS Our cash compensation for this role is targeted at $42.23 - $45.53 per year. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. In addition to competitive pay and medical/dental/vision coverage, we offer: • 401(k) with 100% immediate vesting — literally free money, • Healthcare and dependent care flexible spending accounts (FSA), • Company-paid life insurance, • Monthly wellbeing stipend, • Competitive PTO and ten company-paid holidays, • Support for relevant training, certifications, and professional development, • Employee assistance program (EAP), • Casual dress code

𝗧𝗶𝘁𝗹𝗲: Product Specialist 𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Fully Remote (domestic & international travel required) 𝗖𝗼𝗺𝗽𝗮𝗻𝘆: ShopData | Henning (Valstone Portfolio) 𝗔𝗯𝗼𝘂𝘁 𝗦𝗵𝗼𝗽𝗗𝗮𝘁𝗮 | 𝗛𝗲𝗻𝗻𝗶𝗻𝗴 ShopData Systems has been a leading provider of industrial nesting and CAD-CAM sheet metal fabrication software for over 50 years, supporting manufacturers and fabricators across HVAC, structural steel, and general fabrication. Following its January 2026 merger with Henning Software — provider of Visual EstiTrack™, an ERP platform built for job shops, fabricators, and sheet metal manufacturers — the combined business now serves 3,000+ clients across Canada, the USA, Mexico, and Europe. ShopData | Henning is a Valstone company. Valstone is an industrial software conglomerate that acquires and operates mission-critical software businesses across agriculture, logistics, food processing, bulk materials, and manufacturing — with 19 acquisitions completed and a long-term, buy-and-hold approach to building businesses, not exiting them. Valstone is part of the Valsef Group, alongside Valsoft (130+ acquisitions, $3B+ valuation), Permanent Corp, Valnet, and Valsef Capital. 𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲 This is a hands-on, individual-contributor role as the subject matter expert on ShopData software — splitting time across onsite customer training, virtual training, and technical support. Onsite engagements run 3–4 days for small groups of 1–5 attendees, delivered from the customer's office to the shop floor; virtual sessions are shorter and workflow-specific, often several a day. Between engagements, this person works tickets from the organization queue, owning escalated cases across audiences that range from machine operators and programmers to estimators, shop management, and IT. You're a road warrior who teaches — as comfortable on a shop floor as on a web session, able to read a room of mixed-skill operators and adjust on the fly, and happier solving it onsite than trading emails about it. Industry knowledge isn't required on day one — the ability to learn it fast, work independently, and leave every customer better at the software is. 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 & 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 • Deliver onsite and virtual training tailored to each customer's workflow, adjusting depth and language across mixed-skill audiences, • Conduct pre-engagement discovery to scope onsite sessions ahead of travel, • Develop and maintain training materials, guides, and documentation; build onboarding tracks and refresher content 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 & 𝗘𝘀𝗰𝗮𝗹𝗮𝘁𝗶𝗼𝗻 • Work tickets from the organization queue during non-training time, • Own escalated cases from Support Engineers and cases requiring advanced product investigation and user training, • Route code-level issues to the Lead Engineer with full context, test solutions when provided, and facilitate customer delivery 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 & 𝗖𝗼𝗻𝘁𝗶𝗻𝘂𝗼𝘂𝘀 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 • Document solutions and workarounds in the knowledge base; surface recurring issue patterns to product and support, • Stay current on releases and new capabilities, • Maintain ticket notes, time logging, and trip documentation 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗠𝘂𝘀𝘁 𝗛𝗮𝘃𝗲 • Minimum 2 years delivering software training onsite at customer facilities, • Minimum 3 years in a combined remote training and software support role, • Able to train and support audiences from operators through IT and shop management, and to independently diagnose software, workflow, and machine-integration issues, • Proficiency with Microsoft Teams, TeamViewer or similar, Outlook, and ticketing systems, • Able to manage multiple concurrent engagements without dropped cases, and to work independently without daily oversight, • Comfortable using AI tooling as part of daily work — we use it heavily across support, training, and documentation; able to speak to how you use AI in work and everyday life 𝗦𝗵𝗼𝘂𝗹𝗱 𝗛𝗮𝘃𝗲 • Working knowledge of metal fabrication and shop floor operations — nesting and material yield, CAD-CAM programming, blueprint and DXF/DWG handling, CNC cutting, • ERP, shop management, or estimating platform exposure 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹 𝗗𝗲𝘁𝗮𝗶𝗹𝘀 • Location: Fully remote, working hours aligned to Central Time (8:00 AM – 5:00 PM), • Position type: Full-time, individual contributor, • Travel: ~12 customer training trips/year (domestic & international), • Reports to: Head of Support & Professional Services

Reporting to the Team Leader, US Operations, the Ticketing Specialist is responsible for applying consistently high levels of customer service to The Allstars Travel Group Corporate Clients; accurately managing all queues and email requests by following established processes and procedures. Main Responsibilities: -Handle all PNRs that do not pass automated QC checks, and queues for messages from airlines, hotels, autos, etc. within the client’s and ATG’s travel policies. -Utilize advanced knowledge of global distribution systems (GDS) and booking platforms (e.g., Sabre) to facilitate smooth and efficient processing. -Manage inquiries and troubleshoot issues related to all bookings (domestic, international) promptly, ensuring exceptional customer service and client satisfaction. -Promote the acceptance of the lowest fare; applying discount programs appropriately. -Troubleshoot and/or contact GDS help desk when and if appropriate to do so. -Ability to handle high volume queues to facilitate the booking process, maintaining ATG SLA requirements. -Other duties as assigned.

• Role: IT Support Specialist, • Location: Remote (Work from Anywhere) Role Overview: We are hiring for one of our clients, seeking an IT Support Specialist to provide remote technical assistance for end-users. The role involves troubleshooting hardware, software, and network issues to ensure seamless operations. Responsibilities include resolving tickets, maintaining IT infrastructure, and supporting remote workforce requirements. Key Responsibilities: • Troubleshoot and resolve hardware, software, and network issues for end-users via remote support., • Assist with setting up, configuring, and maintaining laptops, desktops, and mobile devices., • Respond to and prioritize service desk tickets in accordance with SLAs., • Maintain accurate records of support activities and solutions in the ticketing system., • Collaborate with cross-functional teams to address recurring technical issues. Required Skills & Qualifications: • Minimum 2 years of experience in IT support, help desk, or technical support roles., • Proficiency in Windows and macOS operating systems and common productivity software., • Experience with remote desktop tools such as TeamViewer, AnyDesk, or similar., • Strong problem-solving skills with the ability to diagnose and resolve technical issues., • Excellent communication skills to explain technical solutions to non-technical users. More About the Opportunity: This role offers a unique opportunity to work with a global leader in the Information Services industry, contributing to the reliability of mission-critical IT systems. The contract includes flexible hours and the ability to work from anywhere. Equal Opportunity Employer: We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications. Apply Now!

Data Acquisition Engineer Fully Remote (U.S. only) | Full-time | $136,000 – $221,000 + performance bonus Job description: Data Acquisition Engineer Location: Fully Remote (U.S. Only) Compensation: $136,000 - $221,000 + Performance Bonus Job Type: Full-time About the Role We are seeking an exceptional Data Acquisition Engineer to architect, design, and build next-generation software systems for large-scale event-ticketing, dynamic pricing, and marketplace integrations. This is a high-impact technical leadership role ideal for a senior technologist who thrives on solving complex infrastructure challenges from the ground up. Developing proprietary tools, intelligent automation frameworks, and AI-driven decision systems that redefine efficiency across live-event commerce. You'll work closely with a Senior Backend Engineer powering the foundational tech stack and a product manager deeply experienced in the industry and lead cross-functional engineering efforts spanning data architecture, API frameworks, proxy and scraping infrastructure, and multi-layer user-interface systems serving tens of thousands of transactions daily. Key Responsibilities • Architect and develop custom end-to-end software platforms powering ticket-marketplace operations, pricing algorithms, and automation - including our NestJS/Fastify API, Bull/Redis job pipelines, and Temporal-orchestrated workflows., • Design and deploy scalable, cloud-native systems leveraging AWS (EC2, Lambda, API Gateway, S3, ECR, CloudFormation / Pulumi / Terraform), with services containerized in Docker and orchestrated via Kubernetes., • Develop high-performance front-end interfaces and dashboards using React (or similar modern frameworks) emphasizing UX responsiveness and maintainability., • Build and orchestrate proxy and scraping infrastructures capable of large-volume synchronization with intelligent throttling and resilience., • Integrate and deploy AI-enhanced modules (e.g., demand forecasting, pricing prediction, fraud detection) using Python, TensorFlow, or PyTorch., • Lead architecture reviews, enforce clean design principles, and mentor mid-level engineers in scalable code patterns and performance optimization., • Collaborate across product, BI, and infrastructure teams to translate operational bottlenecks into automation and data-driven opportunities., • Oversee security, compliance, and reliability for multi-tenant APIs, distributed services (AMQP messaging, MongoDB/Postgres data layers), and marketplace data handling., • Continuously improve CI/CD pipelines (GitHub Actions), testing frameworks, and DevOps reliability, with full observability via OpenTelemetry and Jaeger. Minimum Qualifications • 8+ years of professional software engineering experience with a record of shipping scalable, high-performance applications., • Bachelor's degree in Computer Science, Computer Engineering, or related discipline (Master's preferred)., • Proven expertise building and operating proxy and scraping infrastructure at scale - including proxy pools, headless browser automation, and cost-aware throttling., • Advanced proficiency in Node.js, TypeScript, and Python for backend systems and services (NestJS experience a strong plus)., • Experience with React for front-end systems and internal tools., • Proven expertise in AWS cloud architecture, containerization (Docker, Kubernetes / Swarm), and infrastructure-as-code., • Strong knowledge of NoSQL and relational databases (MongoDB, PostgreSQL, etc.) including schema design and performance tuning., • Deep understanding of RESTful API design, authentication, rate-limiting, and security best practices., • Demonstrated success integrating machine-learning models or AI frameworks into production environments., • Excellent debugging, problem-solving, and architectural design skills. Preferred Qualifications • Prior experience in event-ticketing, e-commerce, or real-time marketplace systems., • Microservice and message-driven architecture experience (RabbitMQ / AMQP)., • Experience with workflow orchestration tools such as Temporal, Airflow, or AWS Step Functions., • Advanced knowledge of AWS security, monitoring, and cost optimization., • Familiarity with distributed tracing and observability tooling (OpenTelemetry, Jaeger)., • Publications, patents, or open-source contributions showing innovation and leadership., • Familiarity with AI-assisted automation, proxy orchestration, or multi-layer data visualization frameworks. In a Typical Day, You Will • Architect APIs, pipelines, and internal tools for real-time marketplace operations., • Collaborate with product and infrastructure teams to deploy intelligent automation systems., • Lead technical design reviews and ensure modular, maintainable codebases., • Optimize and deploy AI-powered models for operational forecasting and decisioning., • Maintain and monitor performance of high-throughput distributed systems (NestJS services, Redis/Bull queues, Temporal-orchestrated workflows, and AMQP-based messaging) running on Docker and Kubernetes. Interview Process Candidates will be invited to: • Present a portfolio or GitHub repository showcasing architectural or AI-driven projects., • Complete a technical case study demonstrating system design and optimization., • Participate in a live technical interview focused on API integration, cloud architecture, and advanced coding practices. Why Join Us • Competitive salary + bonus, • Opportunity to shape the future of event-ticketing automation and global marketplace intelligence., • Work alongside the future of elite engineers solving complex, high-volume challenges at scale., • High autonomy in a fast-moving, data-driven environment that rewards innovation and execution. Benefits: • Flexible schedule, • Health insurance, • Paid time off, • Weekly DoorDash Meals

ERP Application & IT Specialist / Greater San Diego / North County | Onsite | $105,000-$125,000 Arena Staffing has partnered with a well-established Southern California company seeking a hands-on ERP Application & IT Specialist to support the business-critical applications and technology used across the organization. The role is onsite 5 days per week. This role is approximately 80% Business Applications / ERP Support and 20% Onsite IT Support. The ideal candidate must have hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application and understands how technology supports departments such as Accounting, Customer Service, Operations, Distribution, and Sales. This is not a software development role. We are looking for someone who enjoys figuring out why something is not working, can isolate whether an issue involves the user, data, permissions, configuration, application, integration, or another connected system, and will own the problem through resolution. Why This Role Is Worth Considering • High-visibility position working directly with the CTO, executives, and business leaders, • Approximately 80% focused on ERP and business applications, • Exposure to order management, e-commerce, shipping, inventory, invoicing, returns, and connected systems, • Opportunity to support applications used across Accounting, Customer Service, Distribution, Operations, and Sales, • Ownership of issues from initial troubleshooting through final resolution, • Support from ERP specialists, software vendors, MSPs, and other technical partners when deeper expertise is required, • Opportunity to improve documentation, workflows, processes, and the overall user experience, • Stable, established Southern California organization with multiple local facilities Role Snapshot Title: ERP Application & IT Specialist Location: North County San Diego / Near Oceanside Schedule: Full-time, onsite 5 days per week Reports To: Chief Technology Officer Role Type: Individual Contributor Compensation: $105,000-$125,000 based on experience Travel: Occasional support at nearby company locations What You Will Do Business Applications / ERP Support, Approximately 80% • Serve as a primary point of contact for day-to-day support of ERP/order-management and other business-critical applications, • Troubleshoot application issues affecting Customer Service, Accounting, Distribution, Operations, Sales, and other departments, • Determine whether issues involve the user, data, permissions, configuration, application, integration, or another connected system, • Support user accounts, permissions, access, application configuration, and routine application administration, • Support ERP workflows involving orders, customer information, inventory, shipping, invoicing, returns, and e-commerce, • Troubleshoot issues between ERP, e-commerce, shipping, and other connected third-party applications, • Resolve front-end and configuration issues when possible, • Escalate deeper technical issues to the appropriate internal specialist, MSP, software vendor, or application partner, • Maintain ownership of escalated issues through resolution, • Participate in application upgrades, testing, system changes, and user acceptance testing, • Identify recurring issues and opportunities to improve application usability and business workflows Onsite IT Support, Approximately 20% • Serve as an onsite technology resource for employees and executives, • Support Windows and macOS computers, monitors, printers, peripherals, and workplace technology, • Assist with onboarding, offboarding, account provisioning, application access, and equipment setup, • Support SSO, MFA, identity, permissions, and other user-access issues, • Respond to walk-up requests and service tickets while balancing competing priorities, • Coordinate with MSPs, network partners, and other technical specialists when infrastructure support is required, • Maintain clear documentation, troubleshooting procedures, runbooks, user guides, and knowledge-base content What You Need to Bring • 3+ years of relevant experience supporting business applications, ERP systems, enterprise applications, IT systems, or a combination of application and end-user support, • Hands-on experience supporting or administering an ERP, CRM, order-management system, e-commerce platform, WMS, or other business-critical application, • Experience troubleshooting technology used by departments outside of IT, • Strong troubleshooting and problem-isolation skills, • Experience supporting user accounts, permissions, access, or application configuration, • Experience working with software vendors, MSPs, or outside technical partners, • Working knowledge of Windows and/or macOS and common workplace technology, • Understanding of identity, access management, SSO, MFA, and general IT support practices, • Strong communication, organization, documentation, and customer-service skills, • Ability to learn unfamiliar applications and technologies quickly, • A bachelor's degree in Information Technology, Business, Computer Information Systems, or a related field is preferred, or equivalent relevant professional experience. Nice to Have • Manufacturing, medical device, life sciences, dental, distribution, consumer products, or another physical-product environment, • Experience with ERP-connected e-commerce, warehouse/distribution, shipping, or financial applications, • Familiarity with Google Workspace, Active Directory, Okta, SSO/MFA, JAMF, Apple Business Manager, or similar technologies, • Experience with ticketing, remote-support, documentation, or IT asset-management platforms, • Exposure to low-code/no-code tools, workflow automation, PowerShell, Bash, Python, or similar technologies, • Experience using AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot to improve troubleshooting, documentation, or productivity, • Familiarity with regulated environments, computer system validation, or 21 CFR Part 11 Interview Process Round 1: Technology leadership interview Round 2: Executive leadership interview Final: In-person meeting with technology leadership Interested in learning more? Apply directly or message me confidentially to discuss the opportunity. Equal Employment Opportunity Arena Staffing and our client are equal opportunity employers. Qualified applicants are considered for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law. Reasonable accommodations are available throughout the hiring process.

Role Description This full-time remote Junior System Administrator role at NEMA Construction s.r.o. focuses on supporting and maintaining the company’s IT infrastructure. The role involves monitoring system performance, assisting with server and workstation configuration, and applying updates and patches under the guidance of senior team members. The Junior System Administrator will respond to user requests, provide technical support, and help resolve system and network issues in a timely manner. The role also includes documenting procedures, maintaining asset and configuration records, and collaborating with colleagues to ensure stable and secure operations across the organization’s systems and networks. Qualifications • Ability to perform core System Administration tasks, including basic server and workstation setup, user account management, and routine maintenance., • Strong Troubleshooting and Technical Support skills to diagnose issues, assist end users, and resolve hardware and software problems., • Foundational knowledge of Network Administration, including understanding of TCP/IP, routers, switches, VPNs, and network security principles., • General Information Technology skills, such as familiarity with operating systems (Windows, Linux), office productivity tools, and endpoint security., • Good written and verbal communication skills to interact with non-technical users and document processes clearly., • Ability to work independently in a remote environment, manage priorities, and follow established procedures and security guidelines., • Relevant education or certification (e.g., degree in IT or Computer Science, CompTIA A+ / Network+ or similar) is beneficial., • Exposure to construction or project-based environments and experience with ticketing or IT service management tools is a plus.

Service Desk Administrator Position Summary The Service Desk Administrator provides advanced technical support for end-user issues while serving as a senior escalation point for the Service Desk team. This role delivers remote support, resolves complex technical issues, provides guidance to junior team members, and helps improve operational efficiency by minimizing unnecessary escalations. The ideal candidate has strong troubleshooting skills, broad infrastructure knowledge, and experience working in a fast-paced IT support environment. Key Responsibilities • Provide advanced remote technical support for end users and resolve complex technical issues., • Serve as an escalation resource for Service Desk analysts and assist with advanced troubleshooting., • Troubleshoot and resolve incidents affecting multiple users in a timely manner., • Classify, prioritize, and manage escalated incidents, service requests, and problems., • Coordinate with internal technical teams to escalate issues when necessary., • Assist with implementing and managing complex change requests., • Maintain accurate documentation, service records, and technical procedures., • Create and update knowledge base articles and standard operating procedures., • Follow established IT service management processes and best practices., • Stay current with emerging technologies through ongoing training and professional development. Required Qualifications • Minimum of 6 years of professional IT service management (ITSM) or technical support experience., • Experience working in a Managed Services (MSP) environment preferred., • High school diploma or GED required; Associate degree or higher preferred., • At least two industry certifications from vendors such as Microsoft, CompTIA, or Apple., • Advanced technical expertise in one or more infrastructure disciplines. Technical Skills • Windows operating systems, hardware, and software support, • Microsoft 365 / Office 365 administration, • Google Workspace administration, • Active Directory and Group Policy, • Azure and AWS cloud platforms, • Windows Server administration, • SQL Server and Remote Desktop Services (RDS), • Networking fundamentals including TCP/IP, DNS, DHCP, switching, and firewalls, • Voice and telephony systems, • IT service management and ticketing systems Preferred Skills • Strong troubleshooting and root cause analysis abilities., • Excellent written and verbal communication skills., • Strong documentation and organizational skills., • Ability to prioritize work and manage multiple tasks in a fast-paced environment., • Collaborative team player with a customer-focused mindset., • High attention to detail and commitment to service excellence.

Information Systems Manager I / Information Systems Analyst I Printpack is seeking an Information Systems Manager I or Information Systems Analyst I to join our Information Systems team. The level at which the successful candidate is hired will be determined based on their qualifications, experience, and demonstrated technical and project leadership capabilities. This position qualifies for 100% remote work; however, candidates must be located in the Atlanta, Georgia area and within driving distance of the Corporate Office to support periodic onsite meetings, collaboration, and business needs. This position serves as a hybrid functional and technical resource, supporting business systems, enterprise applications, and software development initiatives. The role participates in and/or leads activities throughout the software development lifecycle (SDLC) for small to medium-sized projects, with a primary focus on Oracle JD Edwards EnterpriseOne (JDE E1) ERP implementations, enhancements, integrations, and ongoing support. The Information Systems Manager I / Information Systems Analyst I is a globally focused position responsible for evaluating, recommending, implementing, and supporting improvements across various JD Edwards (JDE) modules to optimize business processes, enhance system functionality, and improve the overall user experience. This role also develops and delivers end-user training and support programs to drive system adoption, increase user proficiency, and improve operational efficiency. Key Responsibilities The Information Systems Manager I / Information Systems Analyst I position requirements include (but are not limited to) the following: • Collaborate directly with business partners to identify and define project requirements, while effectively engaging IT partners to translate those requirements into viable technical solutions., • Provide strategic leadership in the functional design, implementation, and ongoing support of JD Edwards (JDE)-based solutions, ensuring they comprehensively address business requirements and fully align with Printpack's established standards, guidelines, and best practices., • Develop and maintain comprehensive system documentation, including functional and technical specifications, standard operating procedures (SOPs), and training materials., • Serve as the primary point of contact, providing end-to-end functional and technical support for JD Edwards (JDE) Manufacturing and its associated procurement and inventory modules, ensuring uninterrupted business continuity and sustained operational performance., • Provide strategic guidance, mentorship, and subject matter expertise to Support Analysts in the effective identification and resolution of highly complex technical and functional issues., • Effectively triage, manage, and resolve JD Edwards (JDE) Tier 1 and Tier 2 application support requests logged through the FreshService Ticketing System, ensuring timely resolution and adherence to established service level agreements (SLAs)., • Proactively monitor and evaluate new software releases, support packs, and kernel upgrades, assessing their potential impact on existing applications and the end-user community to ensure system stability and operational continuity., • Maintain a current and comprehensive understanding of industry trends, emerging best practices, and the latest Oracle JD Edwards (JDE) updates and innovations, ensuring the organization strategically leverages cutting-edge technologies and methodologies to drive continuous improvement., • Facilitate targeted training sessions and proactively transfer knowledge to team members, empowering them with the skills and expertise necessary to perform their roles effectively and drive team capability. Candidates hired at the Information Systems Manager I level will generally possess demonstrated experience leading projects, driving system improvements, and providing strategic direction for complex business and technology initiatives. Candidates hired at the Information Systems Analyst I level will typically have experience in systems analysis, application support, and business process improvement, with opportunities for increased responsibility and career growth. Education: • Four (4) year college degree in Computer Science or equivalent preferred., • PMP (PMI) certification preferred Experience: • Candidate must possess substantial years of experience and a working knowledge of a minimum of one JD Edwards EnterpriseOne (JDE E1) module; however, proficiency in multiple modules is strongly preferred., • Candidate must possess substantial experience working in the technical support field, preferably within a manufacturing environment Knowledge, Skills & Abilities: • Oracle JD Edwards EnterpriseOne Functional Expertise, • Expert-level knowledge in at least one JDE E1 module (Order to Cash, Procure to Pay, Demand to Available, Quality Management, Shop Floor Control, Capital Asset Management, or Warehouse Managemen, • SQL Development & Database Programming - Proficiency ranging from basic queries to advanced database programming, stored procedures, and query optimization, • Project Management & SDLC - The ability to lead small to medium-scale projects through complete Software Development Life Cycle using structured methodologies, • Agile Development Methodology - Understanding and application of Agile development practices for iterative project delivery and continuous improvement, • Report writing - Experience creating, maintaining, and enhancing business reports and analytics dashboards, • Business Requirements Analysis - Skills in gathering, documenting, and translating business requirements into technical solution, • Stakeholder Communication & Management - The ability to maintain proactive communication with project stakeholders and facilitate cross-functional collaboration, • End-User Training Development & Delivery - The capability to assess training needs, develop comprehensive education programs, and deliver effective user training, • Manufacturing ERP Systems Knowledge - Working experience with manufacturing environment applications and understanding of business process integration, • Technical Troubleshooting & Support - Advanced problem-solving skills for system issues with ability to provide solutions within established SLA timelines, • Written & Verbal Communication - Effective communication abilities for technical documentation, presentations, and stakeholder interactions, • Cross-Functional Relationship Building - The ability to establish and maintain effective working relationships with diverse business and technical teams at all levels, • System Enhancement Evaluation - Skills in identifying, evaluating, and recommending system improvements that enhance user productivity and operational efficiency, • Change Management & User Adoption - Understanding of change management principles to facilitate successful system implementations and user acceptance, • Strategic Business Consulting - The ability to provide data-driven insights and strategic recommendations to optimize manufacturing and distribution operations PHYSICAL DEMANDS & TRAVEL: Travel Requirements: Travel as required, approximately 10% travel per year The associate will usually work in an office environment and will need to possess: • Extended periods seated at computer workstation, • Required to follow all Environmental Health & Safety (EHS) procedures, • Ability to lift and carry standard office materials, • Manual dexterity for detailed analysis and data entry, • Visual acuity for complex data analysis and document review, • Ability to wear required PPE in manufacturing areas during plant visits (hearing protection, steel-toe shoes, safety glasses WORK CONDITIONS: • Position qualifies for 100% remote policy at Printpack, • Work performed primarily in an office environment with occasional visits to manufacturing facilities, • Ideally candidate must be based in Atlanta, GA within driving distance of Printpack Corporate office, • Standard business hours with flexibility required for:, • Coordination with global team members across time zones, • Project deadlines and system implementations, • After-hours escalation and on-call duty for business-impacting issues, • Must maintain availability for emergency response and critical system issues, • Support Corporate and local Food Safety initiatives and programs as necessary, • Support and uphold the Printpack Statement of Philosophy and Expectations of Our Leaders, • Must be 18+ years old and pass pre-employment screening (drug test, background check), • Internal candidates must demonstrate Core Values and be in good standing with no disciplinary issues Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, gender identity, sexual orientation, marital/parental status, genetic information, age, national origin, ancestry, ethnicity, disability, marital status, military or veteran status or affiliation, or any other characteristic protected under applicable law.

Job Description Overview Wyyerd Fiber is seeking a Customer Service and Activation Representative (CSAR) to be part of a high-energy, customer-focused team that handles inbound sales, customer support, and service activation for our residential and small business customers. As the first point of contact, the CSAR plays a critical role in delivering an exceptional experience to both prospective and existing customers. In addition to supporting sales and billing inquiries, this role also includes technical support and troubleshooting responsibilities, specifically for our fiber optic internet and VoIP services. Key Responsibilities Deliver exceptional customer service via phone, email, and in person, serving as the front line for all inquiries. Support customers through the activation and provisioning of fiber internet and VoIP phone services. Handle technical troubleshooting for fiber-related connectivity issues, including: Diagnosing ONT (Optical Network Terminal) and modem/router connectivity problems. Assisting with Wi-Fi performance and configuration (SSID/password, device connectivity). Walking customers through basic hardware resets and physical connection checks. Identifying and escalating advanced network issues to Tier 2 support or field technicians. Ensure first-call resolution by thoroughly addressing both technical and non-technical customer concerns. Process service requests, including moves, adds, changes, and cancellations, using the network management system (e.g., Calix, SMx, etc.). Assist with billing inquiries, payments, and plan adjustments while ensuring account accuracy. Promote and upsell Wyyerd Fiber services by identifying customer needs and recommending appropriate packages. Document customer interactions accurately within CRM and ticketing systems. Maintain up-to-date knowledge of Wyyerd Fiber’s network, services, and troubleshooting protocols. Qualifications & Experience 2+ years of customer service experience, preferably in a telecom or ISP environment. Strong understanding of home networking setups including Wi-Fi , device connectivity, and speed management. Experience using ticketing systems and customer management platforms. Comfortable with the Google Workspace (Gmail, Docs, Sheets, etc.). Typing speed of 40+ words per minute. High school diploma or equivalent required; additional technical training or certifications are a plus. Strong interpersonal and communication skills. Ability to troubleshoot, think critically, and adapt to dynamic situations. Must enjoy helping people and solving problems in a fast-paced environment.<

Job Description Workplace Experience Ambassador Job Overview: The Workplace Experience Ambassador at SPS Global specializes in enhancing the event experience for clients and visitors by providing dedicated support during onsite events. This role is crucial in event support with setups, coordinating with various teams to ensure smooth execution, and maintaining high standards of hospitality to create memorable experiences. Duties and Responsibilities: Event Planning and Coordination: • Coordinate with Facilities Management and other relevant teams to ensure all aspects of the event are executed flawlessly., • Support with equipment and furniture arrangements according to event specifications., • Risk Management and Security Oversight:, • Identify and escalate potential security risks or privacy concerns., • Participate in the company's Crisis Response Team, ready to guide clients and guests in emergencies Client Engagement and Hospitality Management: • Provide a warm and professional welcome to all event attendees, setting a positive tone for the event., • Offer personalized services during events, such as catering to specific guest needs and managing special requests., • Engage proactively with attendees, ensuring their comfort and satisfaction throughout the event. Onsite Support and Logistics Management: • Monitor event proceedings to address and resolve issues promptly., • Ensure all event-related setups are completed on time and meet client expectations., • Handle any last-minute adjustments to event plans, including changes in layout, timing, or services. Qualifications and Education Requirements: • High School Diploma or equivalent required., • At least 3 years of prior experience in event support, hospitality, or a similar client-facing role., • Strong ability to coordinate multiple tasks and manage time effectively., • Technical/computer skills, including Microsoft Office Suite, digital ticketing, conference room scheduling programs, etc. Competencies: • Excellent verbal and written communication skills., • High level of customer service and ability to work well under pressure., • Strong organizational skills and attention to detail., • Ability to work collaboratively with a team and independently when required. Physical Demands: • Ability to lift or move heavy items up to 40 lbs. as needed for event setups., • Active role requiring significant standing, walking, and moving around during events. Work Schedule: • Hours vary dependent on events schedule., • The Overtime rate will be paid according to California state law., • Travel: None or negligible. Other Duties: • This job description may be modified to include additional responsibilities and duties as needed to support changing business requirements. Physical Demands: • Approximately 50% of the time this position requires the below physical demands., • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs., • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time., • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.)., • Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy. Pay Range $26—$28 USD WHAT WE OFFER • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities., • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do., • We Recognize Talent: We offer a variety of recognition programs for all levels of employees., • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason., • Bonuses: Are available for employee and client referrals for current employees., • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts., • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Mission Center Road - Responsibilities: Receive shipments and maintain inventory records; Stockroom organization and ticketing; Replenish sales floor during peak times; Operate scanning equipment; Assist with stock replenishment and location of merchandise.

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately