Us customs jobs in United States - Page 5

Job DescriptionDescription: Leading Freight Forwarder / NVOCC/ Customs House Broker/ Tank Container Operator, with locations in 24 countries and over 3000 employees strong, is seeking a highly motivated and organized individual to fill the position of Strategic Account Manager for the Export department in our Jersey City office. This position offers an exceptional opportunity to participate in the continued growth and expansion of a well-respected organization. Responsibilities Include But Are Not Limited To: • Supervises LLP and Export operations., • Trains and advises the members of team in areas of export processes, export regulations, billing systems and accounting procedures., • Trains and advises the members of the team in areas of LLP execution and data management., • Monitors the team’s performance and identifies transactions and tasks that require special handling or expediting., • Works with clients to execute against blueprint and contracted obligations., • Oversees timely billing (invoice release) & accountability for profit on assigned shipments., • Oversees Preparations, maintains and distributes customer reports and other reports as needed by management., • Provides high level of customer service through pro-active communication with clients via email and phone and EDI concerning status of their shipments., • Completes daily reporting of operational/quality requirements., • Manages and establish processes for department quotes., • Ensures timely and accurately closing/billing of all shipments., • Prepares reports required by customers and Leschaco management., • Alerts clients of special areas of concern or potential problems in their process., • Ensures that all shipment deviations are properly recorded in the Leschaco ABS system., • Communicates changes of U.S. and foreign shipping regulations and procedures to clients., • Oversees the customer export freight forwarding and NVOCC orders according to customer order instructions and profile; US Export regulations, FMC regulations, Leschaco Company and ISO procedures., • Observes and documents individual and team performance and gives feedback., • Ensures export compliance is completed timely and accurate., • Minimum 5 years’ experience in a Supervisory role, • Minimum 5 years’ experience with USA Export Regulations, Incoterms, NVOCC concepts, ISO 9001 procedures and CFR49 hazardous materials regulations., • 5 to 7 years industry experience., • Bachelor's degree (B.A.), • Must possess the ability in problem-solving and experience in managing customer complaints, • Must have the ability multi-task and to deal with dynamic problems and variables., • Must be able to prioritize workload, work independently, be a team player and work in a fast paced environment, • Must possess excellent written and verbal communication skills, • Medical, • Dental, • Vision, • Flexible Spending Account (Medical and Dependent Care), • 401(k) with company match, • Company paid Life Insurance, Short-Term Disability and Long-Term Disability, • Paid Holidays plus PTO and Sick Leave, • Voluntary Time Off, • Employee Assistance Program, • Tuition Reimbursement, • Employee Referral Program Background check required. Only those considered for the position will be contacted. Thank you for your interest.

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • US citizenship required., • Ability to receive client’s approval to work on contract required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job Description Import Coordinator / Entry Writer – On-site | Springfield, NJ Salary: $50,000 – $75,000 (based on experience and qualifications) Schedule: Monday–Friday, 8:30 AM – 4:30 PM (35-hour work week) Remote Option: No About Us We’re a trusted mid-sized Customs Brokerage firm with over 40 years of service and a reputation for loyalty, low turnover, and personalized attention to our clients. With 16 team members across two locations, we handle a wide variety of commodities—primarily machinery and parts—and provide a collaborative, stable work environment where professionals can grow long-term. Responsibilities: • Manage the full lifecycle of Customs filings, including Release Applications and Entry Summaries, • File ISFs and track incoming import/export shipments, • Prepare Delivery Orders, Customs Forms, and customer invoices, • Handle ACH duty payment coordination and entry summary submissions, • Maintain clear communication with clients, truckers, and messengers for delivery scheduling, • Keep accurate documentation and records in compliance with U.S. Customs regulations, • Support various office and client-facing correspondence, • Provide additional support as needed across operational functions Qualifications: • Minimum of 2 years’ experience in Customs Brokerage/Entry Writing, • Familiarity with Harmonized Tariff System (HTSUS) classification, • High school diploma required; some college preferred, • Experience with Kewill / E2Open / BlueJay software preferred, • Strong organizational skills, attention to detail, and customer service mindset What We Offer: • Competitive salary based on experience, • 401(k) with company match and profit-sharing, • Medical & dental insurance (75% paid by the company), • Generous vacation & PTO policy, • A long-tenured team with a supportive, low-turnover culture

Job DescriptionAbout Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Come join our rapidly growing team in New York City, and help us make global trade easy for everyone! The Opportunity: Flexport's Global Operations team is the front line team responsible for successfully managing our Customer's supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation. With our focus on developing a global network, our operational teams are strategically located across the world to manage and execute our services and products offered to our customers and partners. Flexport Global Operations raises the bar by using data to manage our customer's supply chains and identifies opportunities to improve fidelity in planning, responsiveness and overall execution. The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports. This role will focus on driving a first in class customer experience by obsessing over quality and on time performance. As a new team member in our North American Operations group, you'll begin by immersing yourself in our company culture and mastering world-class operations. As Flexport continues to grow, there could be opportunities for future Flexporters to become founding team members in new markets, relocate internationally, and help us expand our presence around the world. If you're interested in a fast-paced career with the potential for international experience, this opportunity could offer you unmatched growth and adventure. You will: • Be the "front line" to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately., • Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery., • Follow standard operating procedures (SOP), • Own the client experience; solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed., • Your team will:, • Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team., • Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements., • Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region)., • Quote and invoice client shipments with responsibility to their P&L, • 2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus), • Bachelor's Degree preferred, • Able to adapt to new technology and can thrive in a fast-paced environment, • Effective time management - be able to properly prioritize and manage a large volume of tasks, • Attention to detail, • Ability to effectively seek and receive feedback, • Effective communication both verbally and in writing in client facing interactions, • Teamwork and relationship-building, • Orientation towards working smarter and adopting best practices and standardization, • Problem-solving capabilities, • Fluent in English, • A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. The US base salary range for this position (this does not include bonus, equity and benefits):$55,680—$69,600 USDCommitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at for additional information.

Job Description Job description Company Description American Shipping Company, a division of The American Companies, has provided high-quality and cost-effective logistics services for over 125 years since its founding in 1899. As a Nationally Permitted U.S. Customs Broker and Export Freight Forwarder, the company specializes in efficient customs clearance and cargo export through advanced systems and compliance programs. With expertise in areas such as Customs Brokerage, Freight Forwarding, Logistics, Trucking, and Warehousing, the company offers comprehensive solutions to streamline product and information flow. Known for its focus on compliance and service excellence, American Shipping Company is dedicated to creating innovative and customized logistics solutions that meet and exceed customer expectations. Billing Supervisor – Operations Position Overview The Billing Supervisor is responsible for overseeing and coordinating all billing functions within the Operations group. This role provides day-to-day leadership to the billing team, ensures accuracy, consistency, and timeliness of invoicing across all locations, and serves as a key liaison between Operations, Accounting, Sales, Collections, and IT. The position requires strong operational oversight, accountability, and a clear understanding of how billing activities impact financial reporting. Reporting Structure • Works closely with: Senior Controller, Accounting, Sales, Collections, and IT Key Responsibilities Billing Operations & Team Oversight • Supervise and support the billing team, including managing PTO scheduling and coverage, • Provide guidance to billers on complex or non-standard billing scenarios, • Run, review, analyze, and manage weekly ENB billing reports across all locations, • Ensure timely and accurate posting of all AR invoices, • Prepare credit notes and billing adjustments as first-line support for the billing team, in close coordination with Accounting, • Serve as the primary billing liaison with Accounting, Collections, Sales, and Operations to resolve customer inquiries and discrepancies, • Partner with the VP/Director of Operations and Sales to create, update, and maintain billing-related Standard Operating Procedures (SOPs), • Oversee Sharp-related billing processes, including:, • Accountability for Sharp 810 EDI error reporting and correction, • Managing files missing required documentation and coordinating temporary documentation when necessary, • Work closely with the Senior Controller to gain a comprehensive understanding of how billing and expense activity within Operations feeds into Accounting and the month-end close, • Manage mass customer communications related to billing policies and global changes, including:, • Interest charges and payment timing, • New or revised file processing fees, • Other billing-related updates Additional / Future Responsibilities • Assume ownership of DUTY ACH processing, as appropriate, or serve as backup for the NJ Supervisor, • Proven experience in billing, invoicing, or operations-based financial processes, • Prior supervisory or lead experience preferred, • Strong understanding of AR processes and billing controls, • Excellent organizational, analytical, and problem-solving skills, • Ability to work cross-functionally and communicate effectively with internal teams and customers, • Experience with EDI billing systems and operational platforms preferredCompany DescriptionAbout Our Company We are more than just an international logistics provider—we are a proudly independent, innovative leader in supply chain solutions and global trade compliance. With a commitment to excellence, we offer exceptional opportunities for career advancement and personal development in both trade compliance and business development. Our mission is clear: to deliver the highest standard of customer service, competitive pricing, and value-added services that truly set us apart in the industry. What distinguishes us is not only what we do, but how we do it—with integrity, efficiency, and a forward-thinking approach that drives success for our clients and our team.About Our Company\r\n\r\nWe are more than just an international logistics provider—we are a proudly independent, innovative leader in supply chain solutions and global trade compliance.\r\n\r\nWith a commitment to excellence, we offer exceptional opportunities for career advancement and personal development in both trade compliance and business development. Our mission is clear: to deliver the highest standard of customer service, competitive pricing, and value-added services that truly set us apart in the industry.\r\n\r\nWhat distinguishes us is not only what we do, but how we do it—with integrity, efficiency, and a forward-thinking approach that drives success for our clients and our team.

Job Description allwhere streamlines employee equipment management, enabling companies to efficiently handle device refreshes, retrievals, and onboarding at scale. As we continue our rapid growth, we are seeking a strategic and experienced Vice President of Supply Chain to lead and optimize our global supply chain operations. The Opportunity We are looking for a seasoned supply chain leader with extensive experience in high-growth, international environments. The ideal candidate will have a proven track record of managing complex supply chains, fostering relationships with Original Equipment Manufacturers (OEMs), and leading large-scale logistics and procurement operations. You will play a critical role in scaling our supply chain infrastructure, ensuring efficiency, cost-effectiveness, and alignment with our strategic objectives. This role will work closely with the VP of Operations, collaborating as peers to ensure seamless alignment between supply chain strategy and operational execution. The VP of Supply Chain will focus on establishing, growing, and managing supply networks, including OEM partnerships, vendor relationships, and logistics providers, while the VP of Operations will drive execution and fulfillment. What You’ll Do Strategic Supply Chain Leadership • Develop and implement a comprehensive global supply chain strategy that supports allwhere’s growth objectives and operational needs., • Oversee end-to-end supply chain networks, including procurement, logistics, inventory management, and distribution., • Establish and manage relationships with IT device OEMs, including Lenovo, Dell, HP, Apple, and others, ensuring quality, reliability, and cost-effectiveness., • Partner with operations to optimize supply chain processes, reduce costs, and improve service levels., • Implement and oversee robust inventory management systems to ensure optimal stock levels and minimize obsolescence., • Manage the cost structure of our expanding network of procurement vendor partners, third-party logistics (3PL) providers, shipping, and logistics costs., • Develop and monitor key performance indicators (KPIs) to assess and improve supply chain performance., • Lead and mentor the supply chain team, fostering a culture of continuous improvement and operational excellence., • Build organizational capabilities by recruiting, developing, and retaining top talent within the supply chain function., • Bachelor’s degree in Supply Chain Management, Business Administration, or a related field., • 10+ years of experience in supply chain management, with a focus on OEM partnerships and global logistics., • Strong relationships with IT device OEMs, including Lenovo, Dell, HP, Apple, and others, with a proven track record of managing large-scale supplier partnerships., • Demonstrated success in leading supply chain operations in high-growth, international companies., • Strong analytical and problem-solving skills, with a track record of implementing data-driven solutions., • Excellent negotiation and relationship management abilities, with experience managing complex supplier relationships., • Proven leadership skills, with experience building and leading high-performing teams., • Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels., • Lead the supply chain function at a rapidly scaling company, directly impacting our growth and success., • Be part of a dynamic and innovative team that values collaboration and excellence., • Enjoy a competitive compensation package, including equity and opportunities for professional development. 5eZ7Uw8Lbw

Job Description Job Title: Senior Entry Writer – Customs Brokerage Location: Great Neck, NY 11021 (On-site preferred) Salary Range: $75,000 – $90,000 annually (commensurate with experience) About the Role: We’re seeking a highly experienced Senior Entry Writer to join our import operations team. This individual must be able to work independently, manage full-cycle customs entry processing, and troubleshoot complex compliance issues. This is a critical position within a growing brokerage department and requires an expert-level understanding of U.S. import regulations — along with mandatory CargoWise experience. Key Responsibilities: • Prepare and file customs entries for ocean and air shipments in CargoWise, • Classify goods accurately using HTS codes, • Resolve holds, compliance issues, and CBP requests including CF-28s and CF-29s, • Work directly with freight forwarders, importers, and government agencies, • Maintain thorough documentation in compliance with U.S. Customs and PGAs, • Stay up to date with regulatory changes and proactively inform internal stakeholders, • Troubleshoot operational delays and provide quick, effective solutions Requirements: • 5+ years of experience as an entry writer in U.S. customs brokerage, • CargoWise experience is required (non-negotiable), • Strong knowledge of HTS classification and U.S. Customs procedures, • Ability to work independently and manage a high-volume workload, • Experience with ACE and ABI systems, • Excellent organizational and communication skills Why Join Us: • Competitive salary and benefits package, • Work with a reputable, well-established logistics firm, • Autonomy and respect for your customs expertise, • Supportive leadership and a collaborative culture

Job Description Entry Writer – On-site | Springfield, NJ Salary: $50,000 – $75,000 (based on experience and qualifications) Remote Option: No About Us We’re a trusted mid-sized Customs Brokerage firm with over 40 years of service and a reputation for loyalty, low turnover, and personalized attention to our clients. With 16 team members across two locations, we handle a wide variety of commodities—primarily machinery and parts—and provide a collaborative, stable work environment where professionals can grow long-term. Responsibilities: • Manage the full lifecycle of Customs filings, including Release Applications and Entry Summaries, • File ISFs and track incoming import/export shipments, • Prepare Delivery Orders, Customs Forms, and customer invoices, • Handle ACH duty payment coordination and entry summary submissions, • Maintain clear communication with clients, truckers, and messengers for delivery scheduling, • Keep accurate documentation and records in compliance with U.S. Customs regulations, • Support various office and client-facing correspondence, • Provide additional support as needed across operational functions Qualifications: • Minimum of 2 years’ experience in Customs Brokerage/Entry Writing, • Familiarity with Harmonized Tariff System (HTSUS) classification, • High school diploma required; some college preferred, • Experience with Kewill / E2Open / BlueJay software preferred, • Strong organizational skills, attention to detail, and customer service mindset What We Offer: • Competitive salary based on experience, • 401(k) with company match and profit-sharing, • Medical & dental insurance (75% paid by the company), • Generous vacation & PTO policy, • A long-tenured team with a supportive, low-turnover culture Requirements • Proven experience as a customs entry writer or in a similar role within logistics and supply chain., • In-depth knowledge of customs regulations and practices in the freight forwarding industry., • Strong attention to detail and accuracy in documentation and reporting., • Excellent communication and interpersonal skills for effective client interaction., • Ability to work under tight deadlines and manage multiple tasks simultaneously., • Proficient in customs entry software and Microsoft Office Suite. Standard benefits

Job Description At Pacific Atlantic Handling, we value people that are passionate about providing excellent customer service. Our employees thrive in being part of a team who creates and cultivates professionalism in the workplace. Our focus of expertise is Passenger Service, Operations, Load control, Ramp & Turn-Around Coordinator, Ticket & Sales, Baggage - Lost & Found. Responsibilities: • Checking in passengers for flights at the ticket counter and gates, • Verifying passenger documentation., • Assigning seats and providing gate information., • Checking baggage., • Hosting self-service kiosks., • Ensure that all work areas are functional (check-in, lobby, gate, baggage)., • Be enthusiastic about offering assistance where needed in all areas of passenger services., • Adhere to PAHS uniform guidelines and codes of conduct., • Work in a team environment. Requirements: • High School Diploma or equivalent., • Must be at least 18 Year of age., • Previous airline/aviation operational knowledge preferred., • Capable of lifting 70 lbs. comfortably., • Must be available and flexible to work variable shifts including weekends and holidays., • Must be able to stand for long periods of time at the ticket counter and gate check-in areas., • Must be able to speak, read and write in English proficiently., • Must have strong verbal and written communication skills., • Knowledgeable of computer software programs., • Must be able to pass all pre-employment medical., • Must pass random drug testing., • Must pass a 10-year background check as required by US Customs.

Job DescriptionDescriptionABOUT UOVO Are you ready to embark on a journey where your passion for art, fashion, culture, and excellence converge? Welcome to UOVO—the epitome of sophistication in storage, management, and logistics of valuable art, fashion, and wine. We invite all voices, experiences, and talents to join us and become part of an unparalleled journey where your career aspirations align with the remarkable. With state-of-the-art facilities across the country, we work towards exceeding expectations, for both our clients and employees alike. At UOVO, we are more than logistics; we are architects of bespoke solutions and curators of extraordinary experiences. From climate-controlled storage to private viewing galleries, industry-leading technology to a full suite of services, UOVO crafts tailored solutions that go beyond preservation—they elevate. As part of the UOVO team you will work alongside industry professionals who share a passion for art, fashion, and logistics in a collaborative environment where your expertise contributes to the best-in-class employment and client experience UOVO provides! Director of Import and Export Compliance UOVO, the nation’s leading provider of storage and services for art, archives, and collectibles, seeks a Director of Import and Export Compliance to join its dynamic and growing team. This position will take a leadership role in the growth of UOVO’s International Shipping operation, helping to develop it strategically, technically, and operationally. The Director of Import and Export Compliance will report directly to the Head of International Shipping. Core Responsibilities • Interface with government agencies as applicable including but not limited to Customs, BIS, TSA, USDA, FDA, USFWS, ATF, OFAC and DOT., • Assist in the development and implementation of import and export compliance SOPs., • Conduct internal audits to ensure compliance., • Identify areas of growth for UOVO’s International Shipping operation, and make recommendations towards its development., • In conjunction with the Head of International Shipping and other key stakeholders, research and implement growth initiatives, including but not limited to the establishment of a freight forwarding operation and customs brokerage., • Process applications for regulatory approvals., • Oversee the implementation and maintenance of new and existing permits, licenses, and bonds., • Consult with clients on the regulations that apply to their international shipping needs., • Together with the Head of International Shipping, publish a tariff newsletter and news blasts for import/export compliance policy updates., • Assist Head of International Shipping as necessary with maintenance of quality vendor relationships, such as but not limited to Veroot, Cargowise, and IATA., • Assist Head of International Shipping with operational issues including customer satisfaction, import and export arrangements, and any departmental needs., • Create a positive and engaging work environment by mentoring, coaching, and motivating International Account Management Team members when applicable., • Partner with Account Managers and the Estimates Team on their clients’ international shipments., • Anticipate the needs of clients and seek out information to meet their demands., • Provide on-site support and client interface whenever appropriate., • Foster the growth of client relationships to encourage the retention, growth, and referrals of existing clients., • Other projects as assigned by Manager., • Superior leadership skills, with a focus on employee coaching and development, • Proven project management skills and art services / logistics experience, • US Customs Broker License, • Familiarity with IATA, TSA, USCBP, USFWS, USDA, ATF and OFAC policies and regulations, • Experience implementing compliance best practices and audits, • Experience with Veroot, Cargowise, and Netsuite softwares preferred, • Poise in a fast-paced business environment, • Excellent communication skills, both verbal and written, • 100% employer-covered medical plan option for Employees as well as multiple Medical, Dental, and Vision plans options., • 2 weeks annual paid vacation, with bi-annual increased vacation awards throughout the first 5 years of service, • 10 paid holidays plus one additional floating holiday, • Company Sponsored Parental Leave policy, • Company-Sponsored Paid Sick Leave, • 100% 401k Employer match up to 3% of employee contributions., • Flexible Savings Account, Commuter Benefits, and Childcare Benefits, • Company-sponsored Life Insurance and Long Term Disability Benefits, • Monthly Team Lunches and Birthday celebrations, • Employee Recognition Program ( the “Eggcellence Awards”)

Job Description Premiere Jewelry manufacturer seeks an enthusiastic and self-motivated Shipping Coordinator to oversee all shipping operations including import/export. The right Candidate will work in conjunction with the Director of Operations and will be responsible for all phases of the shipping office from pick-up to delivery. This includes generating Import/Export documentation, confirming Customs requirements, Data Entry, Dispatching, Routing, Tracking and Estimating of all shipments. The position requires constant collaboration with shipping partners, vendors, and customers to assure a seamless experience. Responsibilities include: • Producing required shipping documents for both Imports and Exports, • Managing and monitoring all shipments: outgoing and inbound, domestic and international, • Establishing and maintaining relationships with multiple shippers and vendors, • Training and managing subordinates in all phases of international operations, • Communicating with US Customs and foreign agents for shipment coordination, • Import/Export Compliance Knowledge, • Must possess excellent oral and written communication skills, • Able to make timely and independent decisions, • Minimum 2 years of domestic/international shipping experience, • Prior industry experience with jewelry or fine art shipping or related business a plus, • Familiarity with industry-standard shipping solutions, services and best practices, • Meticulous attention to detail

Job DescriptionAbout Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Exciting Trade Advisory Opportunity to Help Make Global Trade EasyThe opportunity: The global supply chain is one of the most heavily regulated industries for all parties involved. Everyone from the carriers, intermediaries, trucking companies, 3rd party logistics, freight forwarders, shippers, consignees, importers, exporters, and brokers face a challenging and complex task of navigating through a myriad of laws from the originating country, destination country as well as international treaties and conventions. The Trade Advisory team, consisting of business consultants, lawyers and licensed customs brokers, offers advanced customs and trade expertise to help clients identify supply chain risks and cost savings opportunities. As a Trade Advisory Lead, you will lead and mentor other Trade Advisory team members to help address and find solutions to trade issues that matter to our clients, furthering the company's values. Your role would take your trade and industry knowledge to help build our trade advisory services, while servicing our clients. You will: • Lead and manage trade advisory projects that focus on trade compliance and duty minimization strategies, including Classification, Country of Origin, FTA analysis, FSFE, Compliance assessment, tariff engineering, etc., • Perform, coordinate, and support Trade Advisory analytics and reporting from a variety of sources, providing insights and recommendations., • Monitor deadlines and draft client deliverables for multiple projects at a given time, ensuring high quality and timely delivery., • Proactively stay informed on the latest customs and other government agency regulations, ruling issuances, and industry trends that are relevant to our clients, and educate the team., • Ensure project timelines, statuses, and invoices are appropriately managed and delivered, overseeing the work of other associates., • Coordinate and facilitate software solutions, automation of data analytics, improvement of SOPs, ACE portal access, applications, and integrations, serving as a subject matter expert., • Interface with CBP and our clients and offer timely responses, elevating where necessary, and guiding junior team members., • Maintain active communication with clients, customs and other government authorities, and internal stakeholders, representing the team., • Support Trade Advisory infrastructure and administrative requirements, contributing to team development and best practices.You should have:, • Bachelor's degree from an accredited college/university., • Licensed Customs Broker required, J.D. or graduate degree highly preferred., • 5-7 years trade related experience working in house, at customs brokerage, consulting or law firm preferred, with demonstrated leadership experience., • Strong technical and business writing skills., • Strong interpersonal skills and the ability to stay on top of multiple tasks and projects, with excellent prioritization and delegation abilities., • Expertise with Microsoft Office suite and Google equivalents., • Strong data analytical skills., • Strong industry knowledge including classification, valuation, reconciliation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information, with the ability to provide expert guidance. #LIOnsite The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. The US base salary range for this position (this does not include bonus, equity and benefits):$110,880—$138,600 USDCommitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at for additional information.

Job Description Growing Custom lighting Manufacturer based in NYC is looking for a Project Manager a minimum of 3 years of experience. The ideal candidate for this position will primarily work as a Hospitality Sector however occasional work in other segments such has high end residential or commercial lighting . Preference is given to individuals with FF/E experience working with major hotel brands. Responsibilities include: Review incoming orders with quotations department and prepare all documents materials and documents for submission for approval. Review and manage a Project database using company Software. Coordinate Designer selections with Engineering and Production departments Develop and maintain good working relationships with Interior designers and Purchasing Agents. Assist the Design department in selecting materials to meet the designers expectation while keeping an eye on cost. Target the reduction in time spent during the Design and Approval process to insure timely deliveries of the final product. Required Skills : Excellent communication, and interpersonal skills. Software Microsoft Word and Excel skills are required. Basic Knowledge materials and finishes Knowledge of Adobe Photoshop would be advantageous. Must be a team player and possess good time management skills to meet multiple deadlines and track multiple projects at one time. Demonstrate knowledge of US Customs and Shipping requirements relating to the movement and storage of finished product, as well as communicate to third party vendors. Required Experience Graduate of an accredited Interior Design program and NCIDQ certified (or capable of completing certification within the next 12 months) or related experience. A minimum of 3 years working experience including 1 year in the position of a project team FF/E Specifier. Heavy consideration will be given to individuals with specific Hospitality industry experience. Please send Resume along with salary expectation EEO. Company DescriptionFounded by lighting industry veteran, Howard Baldinger, we manufacture high quality large- and small-scale, custom decorative light fixtures for public spaces, guest rooms, restaurants, places of worship, universities, high-end residences, and more. Based in Bronx, New York, our 30,000 square foot factory is vertically integrated with state-of-the-art, automated and hand-operated machinery. Our highly skilled team turns conceptual designs into manufacturable products using various manufacturing techniques including CAD drawing, laser cutting, CNC machining, hand-forming metal, welding, polishing, hand finishing and shade making. For off-shore manufacturing, our New York team works seamlessly with our import division to provide cost-effective solutions. Our import team oversees the manufacturing and worldwide sourcing in China, and we control 100% of the inspection process to ensure all fixtures adhere to our high-quality standards.Founded by lighting industry veteran, Howard Baldinger, we manufacture high quality large- and small-scale, custom decorative light fixtures for public spaces, guest rooms, restaurants, places of worship, universities, high-end residences, and more.\r\nBased in Bronx, New York, our 30,000 square foot factory is vertically integrated with state-of-the-art, automated and hand-operated machinery. Our highly skilled team turns conceptual designs into manufacturable products using various manufacturing techniques including CAD drawing, laser cutting, CNC machining, hand-forming metal, welding, polishing, hand finishing and shade making.\r\nFor off-shore manufacturing, our New York team works seamlessly with our import division to provide cost-effective solutions. Our import team oversees the manufacturing and worldwide sourcing in China, and we control 100% of the inspection process to ensure all fixtures adhere to our high-quality standards.

Client Overview: Our client is a global luxury retail brand. They are seeking a Global Data Logistics Manager to join their team in Whippany, New Jersey. **This role requires a deep understanding of international trade regulations, customs procedures, and supply chain logistics. Role Overview: The Global Data Logistics Manager is an integral part of the Center of Excellence within the Global Trade & Logistics (GTL) organization. This role will be responsible for ensuring compliance with customs regulations and optimizing duty savings opportunities through effective management of Free Trade Agreements (FTAs) related to European suppliers and the Global Duty Drawback program. Global Data Logistics Manager Responsibilities: • Manage the FTA qualification process for goods sourced from European suppliers, ensuring compliance with relevant trade agreements (e.g., EU FTAs with Korea, Japan, etc.)., • Collaborate with sourcing, purchasing, and engineering teams to gather necessary product information (e.g., bills of materials, origin declarations, manufacturing processes) to support FTA qualification., • Maintain accurate records of FTA qualifications, certificates of origin, and other supporting documentation., • Monitor changes in FTA regulations and communicate updates to relevant stakeholders., • Develop and implement strategies to maximize FTA utilization and minimize duty costs., • Conduct regular audits of FTA compliance to identify and address potential risks., • Manage the company's global duty drawback program, identifying opportunities to recover duties paid on imported materials used in exported products., • Ensure accurate and timely filing of drawback claims in compliance with relevant regulations (e.g., US, EU, and other countries)., • Work with internal teams (e.g., manufacturing, operations, finance) to gather necessary data for drawback claims., • Maintain thorough documentation to support drawback claims and audits., • Monitor changes in drawback regulations and implement necessary updates to the program., • Identify and implement process improvements to streamline the drawback process., • Assist in the development and implementation of global trade compliance policies and procedures., • Support import/export operations by providing guidance on customs regulations, classification, valuation, and other trade compliance matters., • Monitor and analyze import/export data to identify trends and potential compliance risks., • Conduct internal audits of customs compliance to ensure adherence to regulations and company policies., • Assist with customs audits and inquiries from government agencies., • Stay current on changes in customs regulations and international trade laws. Global Data Logistics Manager Qualifications: • Bachelor’s degree in international Trade, Supply Chain Management, Business Administration, or a related field., • 3-5 years of experience in customs compliance, international trade, or a related area., • In-depth knowledge of customs regulations, FTAs, duty drawback programs, and other international trade laws., • Experience with import/export documentation and customs clearance procedures., • Strong analytical and problem-solving skills., • Excellent communication, interpersonal, and organizational skills., • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)., • Experience with customs compliance software and databases., • Licensed Customs Broker preferred but not required., • Experience working with European suppliers and customs regulations is highly desirable

Job Overview: The Enterprise Accounts Support Representative is a key position responsible for ensuring that our enterprise customers in the Corporate, Education, and Government sectors are experiencing B&H’s exemplary level of care and satisfaction. Associates develop, maintain and grow customer relationships by ensuring that every interaction a customer has with us is a successful and positive experience. Responsibilities include creating and managing quotes, orders, returns, and inquiries via multiple methods of communication. Owning the issue and ensuring a complete and timely resolution are the most important success factors for this role. Essential Responsibilities: • Receives, prioritizes, and responds to in-bound customer inquiries within expected time frames and takes an ownership view of outstanding requests., • Thoroughly reviews customer inquiries and ensures that the responses are comprehensive and provide effective solutions., • Ensures that all work is done with a high degree of attention to detail and thoroughness including completely reviewing customer documentation for proper billing information, shipping methods, payment methods, email address, phone numbers, etc., • Processes customer Quote/bid requests and Purchase Orders into the ordering system along with any changes or cancellation requests., • Responds to customer inquiries such as stock check, order status check, price check, claims, returns etc. within defined time frames., • Proactively follows up with customers regarding outstanding orders both pre and post-sale as assigned., • Communicates with our customers in a professional and courteous manner., • Actively builds relationships with customers and demonstrates by actions that the customer can count on us., • Resolves issues requiring collaboration with other departments by clearly communicating with other departments and managing outcomes., • Uses good judgment to escalate customer issues or communications as appropriate., • Makes issue resolution decisions independently within prescribed guidelines., • Understands Customer Service processes., • Has a basic understanding of order fulfillment and physical distribution network principles (i.e., truck shipment vs parcel shipments, overnight vs ground, international shipping methods and customs/duties, etc.) Additional Responsibilities: • Provides support for process improvement, cost reduction, & service improvement initiatives, • Assists team members as needed, • Assists other teams as needed, • Participates in and contributes to departmental initiatives and community activities., • Other responsibilities as assigned by manager. Specific Knowledge, Skills and Abilities: • Highly responsible. Able to take ownership of an issue and see it through resolution., • Ability to prioritize different tasks/responsibilities with a fast-paced/ high volume workload, • Works well in a team and collaborative environment, • Exceptional communication skills — both oral and written, • Is courteous and professional in all interactions, • Detail-oriented and critical thinker, • Basic understanding of B&H products and how to perform research in assisting customer choices to support order entry/management., • Knowledge of Microsoft Office and general office productivity tools., • Open and able to learn new technologies and systems and can adapt to change Preferred Education, Experience and Licenses: • 1 year in a customer facing role or 2 years in an office setting preferred., • College education preferred.

Job Description The Jewish Community Project (JCP) of Lower Manhattan was founded in 2002 as a grassroots effort to grow Jewish life in downtown NYC. Based in Tribeca, JCP is an open and dynamic non-denominational Jewish community that enables individuals and families to become a creative force in the life of the organization through educational, cultural, social, and spiritual experiences. The organization now serves approximately 300 downtown families and individuals, and also operates a prominent Early Childhood Center (ECC) and a thriving Hebrew school (the Hebrew School Project, or HSP). JCP is seeking a highly organized and proactive Assistant Director to join our Hebrew School Project (HSP) team and ensure the seamless daily operations of our vibrant Hebrew school community. HSP is a community-centered, hands-on program serving upwards of 250 learners ages 3.5-18, where our priority is to give learners a strong sense of belonging and ensure a fun, positive connection to Jewish life. Reporting to the Director, your mission will be to oversee the day-to-day HSP activities, support the teaching staff, and ensure an inclusive and engaging learning environment for all of our students. With our school growing every year, this role is crucial to ensure efficient operations and allow the Director to focus on strategic initiatives. You should be excited about making a meaningful impact on young Jewish learners and fostering a positive community spirit. What you’ll do: • Supervise Teaching Staff: Meet with teaching teams weekly to ensure curriculum execution aligns with school values and provide support to teachers as needed. Conduct weekly classroom observations to provide feedback., • Liaise with Families: Ensure strong communication with parents. Address questions about curriculum and any learning, social, and behavioral concerns in the classroom., • Program Management: Assist with event coordination, including model seders, grade-specific events, Shabbat dinners, speakers, field trips, and more., • Thought Partnership: Collaborate with the Director to drive forward the vision for the Hebrew School Project, including an emerging Israel-related curriculum., • Oversee Curriculum: Review and update curriculum annually and assist with weekly lesson plans. How your success will be measured: • Effectively take on and manage key responsibilities transitioned from the Director, with the ability to independently manage the school’s daily operations in the Director’s absence., • Ability to provide effective support and guidance for teaching teams., • Timely and satisfactory resolution of classroom issues., • Successful development and implementation of several new initiatives for parent involvement and community building., • Experience: 3+ years of experience managing and supervising a team, preferably in a Jewish school or camp environment. Experience working with elementary to high school children and parents., • Skills: Proficiency in Google Suite, basic Hebrew, strong cross-denominational Jewish knowledge and literacy (texts, culture, customs, holidays, values)., • Attributes: Meticulous attention to detail, proactive, flexible and open-minded, excellent interpersonal skills, allergy awareness. Why you should be excited: • Join a unique and vibrant Jewish community that is passionate about inclusivity and pluralism, and help drive our continued growth in downtown NYC., • Engage in diverse tasks every day, from program management to community engagement, in a dynamic environment., • Ability to take on additional projects and responsibilities as you grow in the role, including helping to build out youth programming, creating more resources for parents, supporting in interviewing and hiring HSP staff, and serving as the primary staff presence at key HSP family events., • Be part of a dynamic school that offers a range of modes of engagement, with the ability to bring your own passions to the job (art, music, film, etc.) and have the opportunity to make a big impact on young Jewish learners in a way that feels personally meaningful., • Enjoy a hybrid structure with some flexibility to work from home. The details: • Salary: $70,000 - $75,000, commensurate with experience., • Benefits: Comprehensive health insurance (fully subsidized) for individuals, vision and dental coverage; retirement plan; short & long term disability; FSA & the pre tax transit benefit., • Time Off: 2 weeks PTO, sick days, 10 US holidays (incl. Fri after Thanksgiving) and a number of Jewish holidays, • Schedule: HSP is an after-school program. As such, the Assistant Director must be at JCP Monday - Thursday, from 1pm - 7pm in person, with the ability to work remotely in the mornings and on Fridays. This position may also require some work on weekends (including Shabbat and Jewish holidays) to support community events as needed. JCP Downtown is an Equal Opportunity Employer.

Job DescriptionDescription: Job Title: Business Systems Support Specialist Reports To: Operations Systems Manager Location: LIC, NY and Bronx NY About Kommissary: Kommissary is a social enterprise on a mission to spread joy through food. We deliver high volumes of diverse, high-quality meals to New Yorkers. As a proud minority-owned business, we value diversity, equity, and inclusion and foster a collaborative workplace. About the Role: We’re looking for a highly organized, solutions-oriented Business Systems Support Specialist who has experience working with API linking between applications, AI tools and customs GPTs. If you're someone who thrives in fast-paced environments, feels a deep sense of ownership, and wants to be part of building better systems as we grow — we want to hear from you. Our business supports schools and institutions with food and supply distribution, and the work moves quickly. You’ll be willing to learn and research background information and whatever the project at hand is. This role is perfect for someone who enjoys variety, cares about doing things right, and wants to help build smarter, more efficient systems — especially in a business that’s scaling fast. What You’ll Do: • Support the implementation of new systems (e.g., CRM, ERP) by assisting with data entry, testing, and assisting end users. This extends to all process areas., • Collect and organize existing data and/or information to streamline new project initiatives., • Understand current business processes and be comfortable with learning about continuous improvement principles., • Coordinate meetings, track action items, and maintain project documentation., • Assist in the development and deployment of internal applications and workflow tools., • Assist in internal system integrations and API management., • Monitor and troubleshoot existing system performance., • Document processes and workflows involving internal systems., • A strong sense of ownership and pride in seeing things through., • Attention to detail, especially when it comes to products, deadlines, and upper management requests., • A self-starter with a bias for action — you don’t wait to be told what to do., • Excellent communication skills — clear, respectful, and proactive., • Proficiency in Google Sheets or Microsoft Excel (filters, formulas, pivots — or eagerness to learn fast)., • Technically sound in Python and JavaScript., • Experience with SAP, Salesforce and similar platforms., • Experience in using AI to push improvements., • Ability to work under pressure, adapt quickly, and thrive in an environment where things change daily., • A team player who genuinely wants to help build better systems and take the company to the next level., • 5+ years of experience in a related role., • Competitive salary: $80,000–$87,000 per year., • Health insurance, PTO, and professional development opportunities. Generally, presents standard office environment. Must be able to remain in a stationary position >75% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations. This position requires traveling to both Long Island City, NY and Bronx, NY facilities. Other Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Equal Employment Opportunity: Kommissary does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Kommissary is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us at . Requirements:

Job Description SUMMARY: The Cost Out and Process Improvement Manager will be responsible for identifying, analyzing, and implementing process improvements and cost-saving initiatives within the organization. This role plays a critical part in optimizing operational efficiency, reducing waste and enhancing overall productivity and profitability. The Manager collaborates with cross-functional teams to drive continuous improvement efforts and achieve cost reduction targets ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. • Enabling unit cost reduction through reducing cycle times, possible through centralization, analyze & develop processes to reap economies of scale, and optimizing personnel and other operational expenditures, • Driving process standardization and quality • Maintaining relevant skills in operations through training • Assist with New Client onboarding • Assist with process and workflow standardization Process Analysis and Evaluation: • Assess existing processes, workflows and procedures to identify areas for improvement. • Lead fact finding meetings with clients and operations to identify areas of waste and improvement. • Utilize process mapping and analysis tools to gather data and insights. • Conduct regular process audits and reviews to identify bottlenecks, inefficiencies, and waste. Cost Analysis Reduction: • Analyze cost structures and financial data to identify opportunities for cost reductions. • Develop and execute cost reduction strategies while maintaining guality and operational standards. • Monitor and track cost-saving initiatives to ensure they are on target and sustainable Continuous Improvement Initiatives: • Lead cross-functional teams in the development and implementation of process improvement projects. • Utilize methodologies such as Lean, Six Sigma or Total Quality Management to drive continuous improvement. • Establish key performance indicators (KPI’s) to measure the impact of improvement efforts. Change Management: • Collaborate with stakeholders at all levels to gain buy-in and support for process improvement initiatives. • Effectively communicate changes and provide coordinate training as needed to ensure successful implementation • Identify and Address resistance and obstacles to change in a constructive manner Data Analysis and Reporting: • Collect, analyze, and interpret data to identify trends and areas requiring improvement. • Prepare and present reports and dashboards to provide insights and progress updates. Project Management: • Develop project plans, and timelines for process improvement projects. • Monitor project progress, identify risk, and take corrective actions to ensure objectives are met Supplier and Vendor Management: • Collaborate with procurement teams to understand terms with suppliers and vendors. • Evaluate and optimize supplier relationships to reduce cost and gain efficiencies. • Develop and maintain scorecards and quarterly vendor reviews and meetings Compliance and Quality Assurance: • Ensure that process improvements are compliant with industry standards, regulations, and company policies. • Maintain focus on quality assurance while implementing cost-saving measures. Documentation and Standardization: • Document updated processes, procedures and best practices. • Promote standardization across the organization to streamline operations Complies with Company Quality Standards as per International Organization for Standardization programs ISO 9001/ 14001 and C-TPAT (Customs-Trade Partnership against Terrorism) requirements. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities. COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Intellectual • Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data. • Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations. • Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Interpersonal • Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. • Oral Communication - Speaks clearly and persuasively in positive or negative situations; attentive listener obtaining clarification where appropriate; responds well to questions; demonstrates group presentation skills with confidence and authority; participates in meetings. • Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information Organization • Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. • Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce. • Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values. • Organizational support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. • Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions. Self-management • Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals. • Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; sets goals and objectives; develops realistic action plans. • Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. • Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. • Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly. • Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. • Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. • Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. • Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE Bachelor's degree (B.A.) or equivalent combination of education and experience; must have 5 years of experience with focus on warehousing / contract logistics, 5 years of experience in logistics sales and 5 years of management experience. Have a solid understanding of the applicable US Government requirements, laws and regulations. Possess Hazmat Certification. Possess knowledge of Incoterms, ISO 9001 procedures and hazardous materials regulations LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of: Internet Software; Spreadsheet Software (Excel); Electronic Mail Software (Outlook); and Word Processing Software (Word); Presentation Software (PowerPoint); Salesforce.

Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job summary Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned. The expected pay rate is $20.50/hr. REQUIRED: This role is bilingual - To be considered for this specific role, you must be able to speak Turkish and English Your activities • Inspect and verify passenger documentation, • Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations, • Manage passenger baggage processing including handling and fee calculation if applicable, • Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance, • Direct passengers through Customs, Immigration, and Quarantine, as required, • Make public address announcements as required, • Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival, • Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies, • Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software, • Produce all required, work-related documentation, • High School diploma or GED equivalent, • Passionate about customer service and must have relevant work experience, • Excellent communication skills (written and verbal) in country specific language, • Additional languages desirable, • Commitment to continuous improvement, • Self motivated and able to work independently, • Attentive to detail and numerate, • Ability to follow processes and procedures and apply flexible approach when required, • Must be able to type and learn airline specific computer reservation/ ticketing software Visit our website at ___ to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!

Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job summary Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned. The expected pay rate is $20.50/hr. REQUIRED: This role is bilingual - To be considered for this specific role, you must be able to speak Korean and English. Your activities • Inspect and verify passenger documentation, • Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations, • Manage passenger baggage processing including handling and fee calculation if applicable, • Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance, • Direct passengers through Customs, Immigration, and Quarantine, as required, • Make public address announcements as required, • Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival, • Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies, • Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software, • Produce all required, work-related documentation, • High School diploma or GED equivalent, • Passionate about customer service and must have relevant work experience, • Excellent communication skills (written and verbal) in country specific language, • Additional languages desirable, • Commitment to continuous improvement, • Self motivated and able to work independently, • Attentive to detail and numerate, • Ability to follow processes and procedures and apply flexible approach when required, • Must be able to type and learn airline specific computer reservation/ ticketing software Visit our website at ___ to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!