Activities coordinator jobs in IlfordCreate job alerts

Public Relations & Communications Manager Company: L&K Canning Town No.1 Ltd Brand: ASIA FOOD HUB Job Title: Public Relations & Communications Manager Occupation Code: SOC 2493 – Public Relations Professionals Salary: £33,000 – £43,000 per year Job Type: Full-time, Permanent Location: London, E16 1EA Working Arrangement: Office-based with partial remote working flexibility Company Overview L&K Canning Town No.1 Ltd is a London-based Asian food and hospitality operations management company specialising in food hub management, restaurant brand development, public relations, digital communications, commercial partnerships, and business expansion. The company operates ASIA FOOD HUB, an integrated Asian food and lifestyle destination bringing together a variety of Asian dining concepts, specialty coffee, bubble tea, fruit teas, desserts, and casual hospitality experiences. ASIA FOOD HUB features a diverse selection of Chinese and Southeast Asian cuisines, including traditional rice and noodle dishes, braised claypot specialties, dumplings, steamed buns, and other Asian food concepts. Through coordinated operations, brand communications, digital ordering systems, food delivery platforms, and collaborative marketing initiatives, the company aims to create a distinctive Asian dining destination while supporting participating food businesses with brand promotion and partnership development. Our key areas of business include: • Asian food hub operations and brand development, • Restaurant and food business partnership coordination, • Corporate communications and public relations, • Digital brand promotion and social media communications, • Food delivery platform brand visibility and promotional campaigns, • Customer engagement and membership communications, • Restaurant brand partnerships and collaborative marketing, • New business initiatives and hospitality market expansion, • Multilingual communications targeting diverse consumer markets As our business continues to develop, we are seeking a motivated and multilingual Public Relations & Communications Manager to support our corporate communications, public relations activities, brand reputation, stakeholder engagement, and business growth. Key Responsibilities 1. Public Relations and Brand Management • Develop and implement public relations and brand communications strategies for ASIA FOOD HUB., • Manage and enhance the company’s corporate image, public reputation, and external communications., • Establish and maintain relationships with media representatives, customers, community organisations, and business partners., • Plan and coordinate brand awareness campaigns, promotional activities, and public engagement initiatives., • Support the management of public communications, customer feedback, and brand reputation matters. 2. Social Media and Digital Communications • Plan and manage brand communications across TikTok, Instagram, Facebook, Xiaohongshu, and other relevant social media platforms., • Develop brand stories, food concept introductions, restaurant partner features, and promotional content., • Coordinate website communications, digital brand materials, photography, and short-form video production., • Monitor social media engagement, customer feedback, and brand communication performance., • Work with content creators, designers, and marketing partners to maintain consistent brand messaging. 3. Restaurant Merchant and Business Partner Relations • Develop and maintain professional relationships with food merchants, restaurant operators, hospitality businesses, and commercial partners., • Communicate ASIA FOOD HUB’s brand positioning, operational concept, and partnership initiatives., • Coordinate public relations and brand communications relating to merchant partnerships., • Organise joint promotional campaigns, brand presentations, and collaborative marketing activities., • Support management in maintaining positive stakeholder relationships with current and prospective business partners. 4. Brand Promotion and Hospitality Events • Plan and coordinate food-themed promotional campaigns, new product launches, and brand engagement events., • Support publicity and joint marketing activities for participating restaurant brands and merchants., • Establish relationships with local media, community organisations, content creators, and hospitality industry stakeholders., • Develop communications for different consumer groups and local markets., • Evaluate public relations activities and prepare campaign performance reports. 5. Market Research and Public Relations Analysis • Research UK hospitality market developments and consumer trends relating to Asian food and beverage products., • Analyse brand awareness, public perceptions, customer feedback, and stakeholder engagement., • Monitor public relations campaign effectiveness and digital communication performance., • Prepare reports and recommendations for senior management., • Support the development of effective public relations and stakeholder communication strategies. 6. Multilingual Brand Communications • Manage public relations and brand communications in English, Mandarin Chinese, and Cantonese., • Prepare, translate, and review multilingual promotional materials and corporate communications., • Support communications with UK-based and Asian restaurant businesses and hospitality partners., • Adapt promotional content and brand messaging for different cultural and consumer audiences., • Ensure accuracy, consistency, and professionalism across multilingual communications. Qualifications and Requirements Education • A Bachelor’s Degree in Public Relations, Marketing, Business Administration, Management, Communications, Media Studies, or a related discipline., • A Master’s Degree or PhD is not required. Essential Requirements • Previous study, graduation, or professional work experience in the United Kingdom., • Good understanding of the UK consumer market and Asian dining culture., • Familiarity with Chinese and Southeast Asian food products and consumer preferences., • Knowledge of public relations, social media communications, digital marketing, and short-form video promotion., • Strong communication planning, market research, and organisational skills., • Excellent interpersonal, teamwork, and stakeholder coordination abilities., • Ability to work independently, prioritise tasks, and meet deadlines., • Strong responsibility, creativity, and problem-solving skills. Desirable Experience • Previous experience in public relations, brand communications, or marketing within the restaurant, hospitality, retail, or food service sectors., • Experience in UK restaurant brand promotion, media communications, or business stakeholder relationship management., • Familiarity with Canva, Photoshop, or basic graphic design and video editing tools., • Experience in brand events, membership communications, joint promotional campaigns, or commercial partnership activities. Language Requirements – Mandatory Applicants must demonstrate fluent professional communication skills in all three languages: • English – Fluent, • Mandarin Chinese – Fluent, • Cantonese – Fluent These language skills are required to support the company’s multilingual public relations activities, communications with UK and Asian restaurant partners, and engagement with English-speaking, Mandarin-speaking, and Cantonese-speaking consumer markets. Applicants must be confident communicating professionally in all three languages. Work Location ASIA FOOD HUB L&K Canning Town No.1 Ltd 110 Silvertown Way London, England E16 1EA United Kingdom Office Location 2nd Floor Office 110 Silvertown Way London, England E16 1EA United Kingdom The role is primarily based at the company’s London location. Partial remote working may be available for online communications, content development, and administrative coordination tasks, subject to business requirements and management approval. Occasional travel to partner restaurant locations and hospitality venues within London may be required for promotional activities, public relations, and stakeholder engagement. Salary and Career Development Annual Salary: £33,000 – £43,000 The final salary will depend on the candidate’s qualifications, relevant experience, language proficiency, and suitability for the position. What We Offer • Full-time, permanent employment., • Competitive salary and professional development opportunities., • Experience in Asian food hub and restaurant brand management., • Opportunities to participate in public relations, digital communications, and brand development projects., • Involvement in restaurant merchant partnerships and collaborative marketing initiatives., • Opportunities to participate in business expansion and new hospitality projects., • Career progression opportunities in public relations, communications, and brand management., • A collaborative, multicultural, and dynamic working environment., • Partial remote working flexibility where appropriate. How to Apply Interested candidates should submit the following: 1. An updated English CV / Resume., 2. Details of Bachelor’s Degree qualifications., 3. Relevant public relations, brand communications, or marketing portfolio and previous project experience, if available., 4. Confirmation of proficiency in English, Mandarin Chinese, and Cantonese., 5. Earliest available start date. Application Email: Email Subject: Public Relations & Communications Manager – L&K Application L&K Canning Town No.1 Ltd ASIA FOOD HUB London, United Kingdom L&K Canning Town No.1 Ltd is committed to equal employment opportunities and welcomes applications from suitably qualified candidates.

Hospitality & Tourism Operations Apprentice Location: London Salary: £27,000 per year Job Type: Full-Time Apprenticeship Working Pattern: Monday to Friday, with an allocated paid study day About the Role We are looking for a motivated individual to join our team as a Hospitality & Tourism Operations Apprentice. This is a paid apprenticeship opportunity combining practical workplace experience with university study in International Hospitality and Tourism Management. You’ll work across different areas of the business, gaining hands-on experience in hospitality operations, customer experience, administration, events, sales and business development while working towards your qualification. Key Responsibilities • Support the day-to-day running of hospitality and tourism operations, • Assist with bookings, reservations and customer enquiries, • Deliver a high standard of customer and guest service, • Support front office and general administrative duties, • Help coordinate events, meetings and hospitality activities, • Assist with sales, marketing and promotional campaigns, • Support social media and digital marketing activity, • Maintain customer, booking and operational records, • Assist managers with reports, budgets and basic financial administration, • Help identify opportunities to improve customer experience and business performance, • Work with different departments to ensure services run smoothly, • Support projects relating to tourism, hospitality and business development What You’ll Develop Throughout the apprenticeship you’ll gain practical experience in areas including: • Hospitality operations management, • Customer service and guest relations, • Sales and marketing, • Events management, • Business development, • Financial and commercial awareness, • Digital and social media marketing, • Revenue and performance monitoring, • Leadership and people management, • Project management Who We’re Looking For You don’t need previous hospitality management experience. We’re looking for someone who is: • Friendly, professional and confident communicating with people, • Organised and reliable, • Interested in hospitality, tourism, events or business, • Comfortable working as part of a team, • Willing to learn and take on responsibility, • Customer focused with good attention to detail, • Interested in developing into a future management position What You’ll Receive • £27,000 starting salary, • Full-time paid employment, • Allocated paid study time alongside your role, • Practical experience within the hospitality and tourism industry, • Support from your workplace manager and university, • Opportunities to develop across operations, events, customer experience and management, • Career progression into roles such as Hospitality Manager, Guest Relations Manager, Front Office Manager, Events Manager, Travel Administrator or Operations Manager This opportunity is ideal for someone who wants to earn a salary, gain meaningful industry experience and develop their hospitality and tourism management career while studying alongside their employment.

Marketing Associate Professional Company: L&K Canning Town No.1 Ltd Brand: ASIA FOOD HUB Location: London, United Kingdom Salary: £35,000 – £53,000 per year Job Type: Full-time, Permanent Occupation Classification: SOC 3554 – Advertising and Marketing Associate Professionals Expected Start Date: 15 November 2026 1. Company Overview L&K Canning Town No.1 Ltd is a London-based Asian food management and hospitality operations company specialising in food court management, restaurant brand development, digital marketing, merchant partnerships, and restaurant business expansion.The company operates ASIA FOOD HUB, an integrated Asian food and hospitality destination combining authentic Asian cuisine, specialty coffee, bubble tea, desserts, casual dining, and lifestyle experiences.ASIA FOOD HUB brings together Chinese cuisine, Southeast Asian specialties, and other Asian food concepts under a unified operational and marketing platform.Through centralised management, brand promotion, digital ordering systems, and partnerships with online food delivery platforms, the company aims to provide customers with diverse Asian dining experiences while supporting participating food businesses with marketing, operational coordination, and commercial development.Our key business activities include: • Food court brand management and marketing operations, • Asian and Southeast Asian food market development, • Restaurant merchant partnerships and commercial promotion, • Social media marketing and digital brand development, • Food delivery platform marketing and online sales growth, • Membership programmes, customer engagement, and loyalty marketing, • Restaurant chain development and market expansion, • Multilingual marketing and international brand communications As our business continues to develop, we are seeking a motivated and multilingual Marketing Associate Professional to support our marketing activities, brand development, consumer engagement, and business growth. 2. Key Responsibilities Brand Marketing and Promotion • Assist in planning, coordinating, and implementing marketing strategies for ASIA FOOD HUB., • Develop online and offline promotional campaigns to increase brand awareness and customer engagement., • Support marketing activities for Asian cuisine, coffee, bubble tea, desserts, and food-related events., • Coordinate marketing initiatives in line with the company’s commercial objectives. Social Media and Digital Marketing • Manage and support marketing activities across TikTok, Instagram, Facebook, X, Xiaohongshu, and other relevant platforms., • Assist with Google Maps and Google Business Profile marketing and brand visibility., • Plan and coordinate promotional content, advertising materials, photography, and short-form videos., • Monitor digital marketing performance and recommend improvements to campaign effectiveness. Food Delivery Platform Marketing • Participate in promotional campaigns on Deliveroo, Uber Eats, HungryPanda, and other delivery platforms., • Assist in developing product promotions, customer acquisition campaigns, and online sales strategies., • Analyse online ordering trends, customer feedback, and campaign performance., • Work closely with operations teams to improve brand visibility and online sales conversion. Market Research and Consumer Analysis • Conduct research into the UK restaurant market and Asian food consumption trends., • Analyse the preferences of local UK consumers, Chinese-speaking communities, and other Asian consumer groups., • Monitor competitor pricing, marketing campaigns, and market positioning., • Prepare marketing analysis reports and provide recommendations to management. Merchant Partnerships and Business Development • Support joint marketing campaigns with food merchants operating within ASIA FOOD HUB., • Assist with restaurant brand partnerships, merchant acquisition marketing, and commercial promotional activities., • Participate in the marketing of new restaurant concepts, business projects, and chain expansion initiatives., • Coordinate marketing activities between participating merchants and internal operations teams. Multilingual Brand Communication • Support marketing communications in English, Mandarin Chinese, and Cantonese., • Assist in preparing and reviewing multilingual promotional materials., • Communicate with UK-based and Asian restaurant business partners., • Adapt marketing campaigns and promotional content for different consumer groups and cultural audiences. 3. Qualifications and Requirements Education • A Bachelor’s Degree in Marketing, Business Administration, Management, Communications, or a related discipline., • A Master’s Degree or PhD is not required. Essential Requirements • Previous study, graduation, or professional work experience in the United Kingdom., • Good understanding of the UK consumer market and Asian food culture., • Familiarity with Chinese and Southeast Asian cuisine and consumer preferences., • Knowledge of social media marketing, digital advertising, and short-form video promotion., • Strong marketing planning, analytical, and organisational skills., • Excellent communication, teamwork, and project coordination abilities., • Ability to work independently, manage priorities, and meet deadlines., • Strong sense of responsibility, creativity, and problem-solving ability. Preferred Experience • Previous marketing experience in the restaurant, hospitality, retail, or chain business sectors., • Experience with restaurant brand promotion or food delivery platform marketing in the UK., • Familiarity with Canva, Photoshop, or other basic design and video editing tools., • Experience in membership marketing, promotional events, or commercial partnerships. 4. Language Requirements — Mandatory Applicants must be able to communicate fluently in all three languages: • English – Fluent, • Mandarin Chinese – Fluent, • Cantonese – Fluent These language requirements are essential to the role due to the company’s multilingual marketing activities, communications with restaurant merchants and business partners, and engagement with UK, Chinese-speaking, and Cantonese-speaking consumer markets.Applicants should be confident in using all three languages in a professional working environment. 5. Work Location Primary Workplace – ASIA FOOD HUB 110 Silvertown WayLondon, EnglandE16 1EAUnited Kingdom Head Office L&K Canning Town No.1 Ltd110 Silvertown Way2nd Floor OfficeLondon, EnglandE16 1EAUnited KingdomThe role is primarily based in London. Occasional travel to other partner restaurant locations within London may be required for marketing activities, business coordination, and market research. 6. Salary and Career Development Annual Salary: £35,000 – £53,000 The final salary will depend on the candidate’s qualifications, relevant experience, language proficiency, and suitability for the role. What We Offer • Full-time, permanent employment., • Competitive salary and professional development opportunities., • Experience in Asian restaurant brand and food court management., • Involvement in brand marketing, membership programmes, and consumer engagement initiatives., • Opportunities to participate in restaurant chain development and business expansion projects., • Career progression opportunities within marketing and business management., • A collaborative, multicultural, and dynamic working environment. 7. How to Apply Interested candidates should submit the following: 1. An updated English CV / Resume., 2. Details of Bachelor’s Degree qualifications., 3. Relevant marketing portfolio or previous project experience, if available., 4. Confirmation of proficiency in English, Mandarin Chinese, and Cantonese., 5. Earliest available start date. Application Email Subject: Marketing Associate Professional – Job Application L&K Canning Town No.1 Ltd ASIA FOOD HUB London, United KingdomL&K Canning Town No.1 Ltd is committed to equal employment opportunities and welcomes applications from suitably qualified candidates.

Business Support Officer Company: Top Advice Ltd Salary: £34,000 – £36,000 per year Job Type: Full-time, In-Person Location: East London Expected Start Date: 16 November 2026 About Us Top Advice Ltd is an established consultancy providing professional services in accountancy, HR, business management and educational support. We work with clients across the UK and internationally. Job Summary We are seeking a skilled and highly organised Business Support Officer to oversee daily business operations, manage client relationships, coordinate administrative activities and support senior management in improving operational efficiency and achieving business objectives. Key Duties and Responsibilities • Coordinate daily business operations and administrative activities., • Manage client enquiries and maintain professional relationships., • Coordinate activities and communications with MENA-based clients and partners., • Prepare business reports, presentations and professional correspondence., • Maintain accurate client records, databases and operational documentation., • Assist management with business planning and process improvements., • Support market research, business development and client engagement activities., • Coordinate meetings, project updates and internal departmental communications., • Ensure compliance with company procedures and data protection requirements. Essential Skills and Experience • Relevant experience in business support, administration or client relationship management., • Strong organisational, communication and problem-solving skills., • Excellent written and spoken English., • Proficiency in Microsoft Office and business management systems., • Ability to manage multiple responsibilities independently. Qualifications A bachelor's degree in Business Administration, Management or a related discipline is preferred. Equivalent professional experience will also be considered. Desirable Experience Experience in educational services, professional consultancy or international client coordination, particularly within MENA markets. Arabic or French language skills would be advantageous. What We Offer • Salary of £34,000 – £36,000 per year, • Workplace pension scheme, • Professional development and career progression opportunities, • Supportive and professional working environment How to Apply Please submit your CV and cover letter outlining your relevant experience and suitability for the position.

Company: Frenchies Ltd Location: Office 3, Unit A2, The Big Yellow Self Storage, 25 Alfreds Way, Barking, England, IG11 0AG Hours: 37.5 hours per week About Frenchies Ltd Frenchies Ltd is looking for a Marketing Executive to plan and deliver marketing campaigns that grow our brand, reach new customers, and support the wider business. You will work closely with the leadership team and take ownership of day-to-day marketing activity across channels. The role As Marketing Executive, you will: • Plan, create, and manage marketing campaigns across digital and offline channels, • Manage the company’s social media presence and produce engaging content, • Write and edit copy for web pages, email newsletters, and promotional material, • Track campaign performance and report on key metrics such as reach, engagement, and conversions, • Support market research and competitor analysis to inform strategy, • Coordinate with designers, suppliers, and external agencies where needed, • Maintain brand consistency across all materials What we’re looking for • Proven experience in a marketing role, or a strong portfolio from a relevant internship or placement, • Excellent written and verbal communication skills, • Confidence with social media platforms and content creation tools, • Familiarity with analytics tools such as Google Analytics, • Strong organizational skills and the ability to manage several projects at once, • A creative mindset with an eye for detail, • Experience with email marketing platforms or CRM systems is a plus What we offer • 37.5-hour working week, • Pension Scheme How to apply Apply on jobtoday. We review applications as they arrive and may close the vacancy early once a suitable candidate is found.

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

Role Overview The Commercial Manager will be responsible for overseeing the commercial strategy and business development activities of Global Recruitment Training Centre Limited across the United Kingdom and international markets. The role focuses on strengthening the organisation’s market position, expanding commercial partnerships, and promoting the company’s recruitment and training services to both international candidates and UK employers seeking global workforce solutions. The post holder will lead initiatives to generate new business opportunities, develop strategic partnerships, analyse labour market trends, and support organisations seeking international recruitment solutions in compliance with UK immigration and sponsorship frameworks. Key Responsibilities 1. Commercial Strategy and Business Growth • Develop and implement commercial strategies to expand the company’s recruitment and training services within domestic and international markets., • Identify new revenue opportunities, potential markets, and strategic partnerships to support business growth., • Establish and maintain relationships with employers, industry organisations, and recruitment partners to increase the company’s client base. 1. Client Relationship Management • Engage with UK employers to understand their workforce requirements and provide tailored international recruitment solutions., • Develop long-term commercial relationships with corporate clients, training institutions, and overseas recruitment partners., • Negotiate commercial agreements and service contracts with clients and partners. 1. International Recruitment Partnerships • Build strategic partnerships with overseas recruitment agencies, educational institutions, and training providers to attract skilled candidates for UK employers., • Coordinate with international partners to support candidate sourcing, recruitment campaigns, and workforce mobility initiatives. 1. Market Research and Commercial Analysis • Conduct market analysis to identify sectors experiencing labour shortages where international recruitment services may be beneficial., • Monitor recruitment industry trends, regulatory developments, and competitor activities to inform commercial decision-making., • Provide strategic recommendations to senior management based on market insights and performance data. 1. Employer Engagement and Service Promotion • Promote the organisation’s recruitment and training services to businesses seeking international talent solutions., • Support employer awareness initiatives relating to workforce planning, international recruitment, and UK sponsorship frameworks., • Represent the company at industry events, networking forums, and business development meetings. 1. Operational Coordination and Reporting • Collaborate with recruitment consultants, marketing teams, and senior management to ensure commercial objectives align with operational delivery., • Monitor business performance metrics including client acquisition, revenue generation, and partnership outcomes., • Prepare commercial reports and strategic updates for senior management. Skills and Experience • Proven experience in commercial management, business development, or recruitment services., • Strong understanding of international recruitment markets and workforce solutions., • Excellent client relationship management and negotiation skills., • Ability to analyse market trends, commercial data, and sector workforce needs., • Strong communication, stakeholder engagement, and strategic planning abilities.

Manage day-to-day administrative activities, including correspondence, filing, document preparation and general office coordination. Maintain accurate property, tenant, supplier and client records, ensuring information is organised, updated and readily accessible. Handle incoming enquiries by telephone, email and other communication channels, directing matters to the appropriate team member where necessary. Prepare tenancy, property management, maintenance and other administrative documents in accordance with company procedures. Process invoices, receipts, purchase orders and routine financial documentation, referring discrepancies to the relevant manager. Assist with preparing reports, business documents and other administrative materials to support daily operations.

About the Company Best Recruitment Agency Ltd is a UK-based student recruitment and education consultancy. The company supports prospective students with education-related enquiries, application processes and recruitment activity and develops relationships with universities, colleges and other education-sector organisations. Job Purpose The Marketing Manager will develop and implement the company's UK and international student recruitment marketing strategy, manage campaign and lead-generation activity, monitor performance and coordinate creative output supporting education recruitment activities. Main Duties and Responsibilities · Develop and implement UK and international student recruitment marketing strategy. · Research target student markets, competitors and recruitment trends. · Plan integrated digital, social-media and offline campaigns and establish KPIs. · Manage agreed marketing budgets and lead-generation strategy. · Monitor enquiries, leads, conversion data and campaign performance. · Prepare management reports and recommendations. · Develop brand positioning and coordinate the Graphic & Multimedia Designer's campaign output. · Coordinate marketing activity relating to education providers, recruitment events and international markets. Qualifications, Skills and Experience Applicants should have substantial relevant marketing experience; digital marketing, advertising and lead-generation knowledge; market research and analytical capability; commercial awareness; and communication, leadership and project-management skills. A relevant degree or equivalent professional experience is desirable.

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.