Clinical Support Worker
2 months ago
£12.75–£13.75 hourly
Part-time
Colchester
Job Summary
We are seeking a flexible, compassionate, and organised Clinic Support Worker to join our multidisciplinary team at Beacon House. This part-time role will support the day-to-day functioning of our nurse-led clinic, working with vulnerable adults experiencing homelessness, insecure housing, and complex needs.
You will carry out a variety of administrative and basic clinical tasks to ensure the smooth running of services, including record keeping, follow-up calls, appointment coordination, and delivery of routine healthcare assistant (HCA) interventions. Full training and supervision will be provided, and no previous clinical experience is required — just the right values, willingness to learn, and attention to detail.
Key Responsibilities
Administrative and Record-Keeping Duties
· Maintain accurate and timely records on SystmOne (training provided).
· Make follow-up phone calls to patients and liaise with external services.
· Assist with data entry, stock ordering, filing, scanning, and updating registers (e.g. vaccines, chronic conditions, smoking).
· Prepare and organise clinic spaces and paperwork for daily use.
· Support clinicians with patient engagement, follow-up reminders, and basic appointment coordination.
· Assist in audit or outcome tracking work when required.
Clinical Support Tasks (Training Provided)
· Take and record basic observations (blood pressure, pulse, temperature, weight, height, oxygen saturation).
· Support vaccine delivery
· Encourage and facilitate attendance at routine screenings (cervical screenings, bowel screenings, cancer checks, NHS health checks).
· Support infection control and cleaning protocols within the clinical area.
Person Specification
Essential Desirable
· Compassionate and non-
judgemental · Previous admin or support role experience
· Good attention to detail · Experience with vulnerable populations
· Able to maintain confidentiality · Basic understanding of clinical procedures
· Team player with strong
communication · SystmOne or NHS IT system experience
· Willing to undergo full training · First Aid or HCA training
· Reliable and well-organised
What We Offer
ü A supportive and values-driven team environment
ü Full training and clinical supervision
ü Opportunities for development and extension beyond the initial year
ü The chance to make a real difference in the lives of marginalised individuals Hours: 3 days per week, 9:30am–2:30pm
Salary: Agenda for Change Band 3 – (depending on experience / pro rata)
Contract: Fixed Term – 1 Year (with potential to extend)
Location: Beacon House Ministries, Colchester, CO3 3ES
Reports to: Clinic Manager / Senior Nurse
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