Client success manager jobs in United Kingdom - Page 3

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drink orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front-of-house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving people's competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guests throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; - You will be highly competent with our booking system - On occasion you may run the reception and bookings for the service - You will support the events team with group reservations - You will be crucial to the smooth success of our corporate events - Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner. - When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service. - Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Host or hospitality reception / bookings management preferred but not essential - Previous food and beverage service experience, restaurant or bar - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.30 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan : Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Role Overview: We are seeking a motivated and passionate Voluntary Physiotherapist to join our team and gain invaluable experience working with both semi-professional and professional football players. This is a unique opportunity for a newly qualified or early-career physiotherapist to work directly with professional athletes, both on and off the field, helping them reach peak physical performance and assisting with injury prevention and recovery. In this role, you will have the chance to work closely with experienced sports professionals, expanding your knowledge in sports physiotherapy and injury management. Additionally, you’ll be encouraged and supported in building your own client base, creating networking opportunities within the professional football industry, and developing a strong foundation for launching your own business. Key Responsibilities: Physiotherapy Services for Football Players: Provide hands-on physiotherapy treatment to semi-professional and professional football players. Conduct assessments, develop treatment plans, and offer rehabilitation support tailored to individual athletes. Support players in injury prevention strategies, performance enhancement, and post-game recovery. Match Day and Training Support: Be present during training sessions and match days to provide immediate treatment and injury management for players. Assist with warm-ups, cool-downs, and stretching routines. Work alongside coaches, medical staff, and other sports professionals to ensure players receive holistic support. Personal Physiotherapist Role: Develop individualized treatment plans for players, focusing on long-term physical health and injury prevention. Build rapport with athletes and support their ongoing physiotherapy needs outside of scheduled training or game times. Travel to meet clients as necessary, providing a mobile and flexible service. Networking and Business Development: Network within the professional football community, building relationships with players, coaches, and other industry professionals. Gain mentorship and guidance on establishing a private physiotherapy business within the sports sector. Attend industry events, workshops, and other networking opportunities to increase your visibility in the professional football world. Key Benefits: Hands-On Experience: Work directly with semi-professional and professional footballers, gaining practical skills in sports physiotherapy, rehabilitation, and injury management. Professional Development: Receive mentorship from experienced sports physiotherapists and healthcare professionals, providing guidance on clinical skills and business strategies. Networking Opportunities: Establish connections within the professional football industry, creating pathways for future paid work, private clients, and potential partnerships. Business Support: Learn how to build your own client base, develop marketing strategies, and establish yourself as a trusted physiotherapist in professional sports. Flexible Schedule: While the role will require attendance at certain training sessions and match days, you’ll also have the flexibility to build a personal schedule that fits your goals and availability. Candidate Requirements: Qualification: Degree in Physiotherapy (or working towards completion). HCPC registration is desirable. Passion for Sports: Demonstrated interest in sports physiotherapy, with a keen desire to work within the football industry. Team Player: Ability to collaborate effectively with other medical professionals, coaching staff, and athletes. Entrepreneurial Spirit: Ambition to build your own client base, develop a network, and eventually establish your own business within the industry. Flexibility: Willingness to travel to training grounds, match venues, and client locations as needed. Additional Information: This is a voluntary role that offers a wealth of learning opportunities and experience. While this position is unpaid, it is ideal for someone looking to enter the sports physiotherapy field, gain hands-on experience with professional athletes, and build a foundation for a successful career in the professional sports industry. If you are passionate about sports physiotherapy and eager to make your mark in the professional football world, we encourage you to apply! To Apply: Please send your CV and a cover letter detailing your interest in this role and your career aspirations in sports physiotherapy

Job Description: We are seeking a highly organized and proactive office assistant to support the company operations. The successful candidate will play a vital role in ensuring smooth daily operations and exceptional service. (Full training will be provided from the outset to ensure the successful applicant is fully equipped and confident in performing all tasks to a high standard.) Ideal Skills: Excellent communication and interpersonal skills Organised and good at multitasking Experience with customer service (within the property industry would be helpful) Confident computer user, with experience on MS Office or Google Sheets Familiar with social media platforms and at least minor content creation Ability to manage confidential information with discretion Should be able to drive or at least have the ambition to, and very comfortable on public transport Ideal Attributes: Keen eye for detail Team player Proactive and self-motivated Adaptable and able to manage a diverse range of tasks Enthusiastic about building relationships and delivering exceptional service Key Responsibilities: Enquiry Handling, Data Entry & Client Communication: Make and receive phone calls related to property enquiries Book appointments while collecting/recording essential information Provide personalised advice to clients through various channels (phone, WhatsApp, email, messages, zoom, face-to-face) Data entry and management of contact details Client Relationship Management: Build / maintain strong client relationships, ensuring clients feel valued Foster new client relationships through effective comms / follow-ups Ensure all client interactions are documented, and any required actions are completed promptly Administrative Support: Manage the day-to-day diary of the company owner, Matt, including booking appointments and meetings. Maintain communication with clients, updating them when Matt is in meetings or unavailable. Oversee and manage administrative tasks to ensure smooth operations and prevent any oversight. Compliance Management: Handle pre-marketing compliance, such as gathering client IDs, completing Anti-Money Laundering checks, and obtaining necessary documents like certificates, client forms or title documents. Handle post-offer compliance, such as preparing and managing all necessary documentation, including the memorandum of sale, sales sheets, and weekly sales progression updates. Book and co-ordinate mortgage valuations and private surveys. Social Media Management: Take provisional control of Matt’s social media accounts, including Facebook, LinkedIn, Instagram, YouTube, X and TikTok. Post estate agency-related content across all platforms. Follow up on leads and enquiries generated through social media. Create posts for social media (further training will be provided). Site Visits: Attend a limited number of site visits (such as second viewings, meeting surveyors, key collections / drop offs) Application Process: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and explaining why they are the ideal fit for this role. We look forward to your application to join The Property Expert Group, and hope it’s exciting for you to have the opportunity to join a company dedicated to providing a top-tier service with a personal touch.

Location: East Anglia (Weekly office attendance required in Colchester) Are you a confident and driven sales professional looking to maximize your earning potential and grow your career? We are seeking enthusiastic Sales Representatives to join our team, representing Scottish Power, offering customers better energy rates through face-to-face sales at events, venues, and door-to-door. What We Offer: Competitive Base Pay – Guaranteed stable income Weekly Pay – Get paid weekly for your achievements Generous Commission Structure – Unlimited earning potential on every sale Career Growth – Fast-track promotions with ongoing career development opportunities Incentives and Bonuses – Earn rewards for top performance and meeting sales targets Flexible Full-Time and Part-Time Positions – Ideal for a healthy work-life balance Supportive Team Environment – Work alongside experienced professionals and gain mentorship to accelerate your success Key Responsibilities: Engage with potential customers at events, venues, and door-to-door, promoting and signing them up for better energy rates with Scottish Power Deliver excellent customer service and build long-term client relationships Consistently meet and exceed sales targets to maximize your commission Participate in weekly team meetings at our Colchester office to receive support and training What You Need: 1-2 years of face-to-face sales experience in door-to-door, event, or venue sales Strong communication skills and the ability to connect with customers quickly A self-motivated, results-driven attitude with a hunger to succeed Experience in energy or telecom is a bonus but not essential Team Leader Role Available: For those with leadership experience, we are also hiring Team Leaders for a managerial role. This comes with an enhanced base salary and commission on your team’s performance. Take your career to the next level with the opportunity to manage and inspire a team. Team Leader Responsibilities: Manage a team of sales representatives at events, venues, and door-to-door Provide coaching, support, and training to drive the success of your team Monitor individual and team performance to meet group targets Requirements for Team Leader: 2+ years of experience in a leadership role within door-to-door, venue, or event sales Proven track record of leading teams to achieve sales targets and success Excellent people management and motivational skills Additional Perks: Monthly Performance Bonuses for top performers Training and Development Programs – Expand your skills and take your career further Employee Recognition Programs – Be rewarded for your hard work and dedication Travel reimbursement for work-related travel to sales locations Location: East Anglia (Travel across the region for events, venues, and door-to-door sales)

Job description Job Overview We are seeking a skilled Salon Manager to oversee our salon operations and lead our team of beauty professionals. The ideal candidate will have a passion for the beauty industry and excellent leadership skills. Responsibilities - Communicate effectively with clients and staff to ensure exceptional service - Provide leadership and guidance to salon staff - Manage daily salon operations, including scheduling, inventory management, and customer service - Utilise organisational skills to maintain a well-run salon environment - Drive retail sales through effective merchandising and promotion strategies - Oversee sales management activities to achieve revenue targets - Lead team management efforts by motivating and supervising staff - Handle administrative tasks related to payroll, budgeting, and reporting - Skills - Multilingual abilities are advantageous,must speak fluently Vietnamese - Strong leadership qualities to inspire and guide the team - Organisational skills to manage salon operations efficiently - Sales management experience to drive retail sales - Retail management expertise for effective merchandising - Team management capabilities to lead and motivate staff - Supervising skills to ensure smooth salon operations - Administrative proficiency for handling various tasks efficient - This role is ideal for someone passionate about the beauty industry,with the skills to manage a successful team and drive the salon 's growth. - Job Type: Full-time - Pay: £32,000.00-£38,700.00 per year - Location: Highgate, Hampstead - Additional pay: - Bonus scheme - Commission pay - Performance bonus - Tips - Yearly bonus - Benefits: - Company pension - Employee discount - Store discount - Schedule: - Monday to Friday - Weekend availability - Work Location: 246 Haverstock Hill NW3 2AE - Application deadline: 30/10/2024

20 hours per week including mornings, evenings and weekends. The Massage Company™ is looking for a great Customer Service Advisor for our multi award-winning concept in Reading We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Customer Service Advisor is passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers. The Massage Company offers: - Varied work schedules over 7 days - The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success - Monthly Team Bonus plan - A great team environment, with like-minded colleagues - The chance to be part of an exciting new concept developing in the UK - Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options - Professional and personal career opportunities, within exciting new brand - Free monthly employee massage, plus discounted family and partner rates Position requirements: - Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral - Create excellent experience for members/guests through friendly and helpful attitude - Responsible for scheduling appointments over the phone, on email, and in person - Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions.Our internal TMC Knowledge Base, and training, will support this - Promoting our internal upgrades of hot stones, scalp massage, aromatherapy or ‘fantastic foot treatment’ - Answering customer questions and concerns with urgency, care and sincerity - Create excellent experience for members/guests through friendly and helpful attitude - Occasionally being part of promotional activity, both onsite and offsite locally Must be able to work a minimum of 20 hours per week Must be customer service oriented and able to communicate effectively with customers, colleagues and management Must be eligible to work in the UK and fluent in English, spoken and written

Registered Manager Are you someone who is passionate about creating a warm, nuturing and positive environment where every child feels valued and supported? Our client is an established Children's care provider who are committed to providing safe and supportive homes for the children in their care. Their mission is to empower each child to reach their full potential by creating an environment that fosters healing, growth, and learning. They believe that every child deserves a loving and nurturing home where they can thrive, and they work tirelessly to make that a reality. Through their trauma-informed approach and personalized care, our client strive to build strong foundations for their children’s well-being, helping them develop a deep sense of belonging, trust, and self-belief. Our client is currently going through a planned period of growth and are recruiting for a dedicated, experienced Register Manager to join their close knit team in their care home in Maidstone, Kent. What you will be doing - As registered manager you will be responsible for managing all aspects of running our Home, ensuring that young people receive high levels of emotional and physical care, appropriate activities, and comfortable accommodation. - You will have a crucial role in building a high-performing team that shares our core values of passion, collaboration, transparency, and continuous learning to deliver the best care for our children. - You will be required to lead the staff team and deploy appropriate resources to fulfill key tasks, providing induction, supervision, and appraisal to ensure staff development and effective communication. - As the Registered manager you will be required to ensure compliance with company policies and procedures, including child protection, health and safety, finance, control, and administration, while promoting team development and effective team working. What we’re looking for - Applicants should hold at minimum a Level 3 Diploma in Children’s Residential Childcare and be committed to working towards the Level 5. - We are seeking an exceptional and inspirational Registered Manager. Ideal candidates for this role should have a successful background as a Registered Manager within a home rated as ‘Good’ or ‘Outstanding’. - Successful candidates will play a key role as a part of the company’s management team in the development and management of the home. - They should have the necessary abilities, values and skills to excel in the position and should possess the level 5 diploma in Leadership and Management for Residential Childcare. Whats in it for you - We offer a competitive salary package, which includes a pension plan. - We are committed to investing in our staff for the long-term, fostering a culture that values and supports both personal and professional growth. - We provide each manager with extensive support, including experienced leadership guidance, clinical supervision, and ongoing training to ensure your success. Safeguarding: We prioritise the safety and well-being of our children and staff. Our commitment to safeguarding ensures candidates in our recruitment process will undergo measures such as enhanced DBS checks, diligent evaluation of applications, validation of relevant qualifications, and obtaining references. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!

We have a great opportunity available for a Senior Civil Engineer (Highways) to join our team at Wokingham Borough Council, on a full time, permanent basis. - working from home / site visits when required. As Senior Civil Engineer (Highways) you will provide design and project management services to support strategic programmes and activities within the Capitals team. You will be responsible for managing projects in accordance with our change framework, across the portfolio of projects for the services. Working independently and pro-actively leading on the delivery of the key objectives, managing stakeholders, and delivering high quality outputs and outcomes under little supervision. Benefits: Now is a fantastic time to become part of our team and in return we can offer you an excellent range of benefits including flexible working options, remote working, a generous annual leave entitlement of 30 days (rising to 35 days after 5 years continued local government service), plus Bank Holidays, an enhanced local government pension scheme, a range of discounts, an onsite gym, salary sacrifice car schemes, an employee assistance program and so much more! Key responsibilities: Technical design to relevant UK standards (DMRB, Manual for streets) as well as producing high standard professional written technical reports. Producing technical drawings using Civil's 3D. Liaising and maintaining a good relationship with internal and external clients answering queries and responding to technical issues, provide support, and ensure that we deliver successful outcomes, which add improvement to services, customer outcomes, and savings. To identify key outputs and milestones for decision. To report to the appropriate governance forums, track and monitor actions. Adherence to WBC and supplier processes. Stakeholder Management. Liaising and managing surveyors, consultants, contractors and other collaborators. Record and track costs and benefits of projects and create learning logs to be referred to with each new project. Manage risks and issues in line with Corporate Risk management policy Pre-empt problems and resolve quickly to protect projects. Work with all parties in a collaborative manner and make decisions to ensure projects and tasks are on time and budget Candidate requirements: Bachelor’s degree in a relevant subject. Experience in efficiently using Civils 3D software to produce Highway plans. Sound working knowledge of relevant national and international highway related standards (e.g. DMRB, SHW, Traffic Signs Manual, Manual for Streets), contracts (e.g. ICE, NEC, and FIDIC), methodologies and procedures Experience of managing and delivering projects from concept design through to construction. With a minimum of 4 years’ experience Pavement design experience and Road drainage design experience Job Type: Full-time Pay: £38,223.00-£42,403.00 per year Benefits: Casual dress Company pension Cycle to work scheme Employee discount Flexitime On-site gym On-site parking Sick pay Work from home Schedule: Monday to Friday Work authorisation: United Kingdom (required) Work Location: Hybrid remote in Wokingham, RG40 1BN Application deadline: 20/10/2024

We are currently seeking a motivated and dynamic individual to join our team as a Commission-Based Letting Agent in Canary Wharf. This position offers the opportunity to work with a diverse portfolio of properties and clients, and to earn generous commissions based on successful lettings. Responsibilities: Prospect, identify, and engage potential tenants through various channels such as online listings, networking, and referrals. Conduct property viewings and tours for prospective tenants, showcasing the unique features and benefits of each property. Assist tenants in the application process, including completing necessary paperwork. Qualifications: Previous experience in real estate, property management, or sales is preferred but not required. We welcome candidates with a strong sales background and a passion for real estate. Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients. Self-motivated and results-oriented, with a proven track record of meeting or exceeding sales targets. Well spoken and written English Benefits: Competitive commission structure with uncapped earning potential. Flexible schedule, allowing for a healthy work-life balance. Supportive team environment with ongoing training and professional development opportunities. The job requires working from the office, but we offer flexibility on that matter. If you are passionate about real estate and possess the drive to succeed in a fast-paced and rewarding industry, we want to hear from you. This is an excellent opportunity to join a growing and dynamic team in the heart of London.

Job Opportunity: Sales Consultant – Hospitality Sector Are you an experienced sales professional with a passion for the hospitality industry? We're looking for a skilled Sales Consultant to introduce an innovative new payment method to restaurants and hospitality businesses. Position: Sales Consultant  Location: London Salary: Competitive + Incentives Key Responsibilities: - Visit restaurants and hospitality businesses to present and promote our new payment solution. - Build strong relationships with business owners, explaining the benefits and value of adopting this payment method. - Tailor your sales approach to meet the specific needs of each client for successful onboarding. - Leverage your knowledge of hospitality operations to address client concerns and offer solutions. - Track and report on sales performance and client feedback for continuous improvement. Requirements: - Proven sales experience, ideally within the hospitality industry or a related field. - Excellent communication, negotiation, and persuasive skills. - A deep understanding of hospitality operations and restaurant management. - Highly self-motivated, results-driven, and able to work independently. - Strong relationship-building abilities with a focus on client satisfaction. What We Offer: - Competitive salary with performance-based incentives. - The opportunity to be part of an innovative project within a growing company. - Comprehensive training and ongoing support to ensure success. If you are a confident and experienced sales consultant with a deep understanding of the hospitality sector, we’d love to hear from you! -