Client success manager jobs in United Kingdom - Page 3

MDP Communication Services Limited is an established company that operates within the Access Control, Door Entry, CCTV and automated Gates industry. Our client base is mainly local authority and housing trusts in and around greater London. Due to our continued success, we are excited to be able to offer a new role within our administration team at our headquarters in Potters Bar, Hertfordshire. Job Title: Service Contract Administrator Responsible to: Senior Office Administrator Office Administrator Job Purpose: To ensure a successful workflow of office procedures, and support the Senior office administrator by carrying out common office duties. Maintains a positive and friendly company image by acting as the first line of contact to visitors, clients, and vendors in person, online, and via telephone. Service Contract Administrator Main Duties: · Communicates with company clients and tenants to produce appointments for our internal service call engineers · Arranges appointments by proactive scheduling into the company’s internal database · Manages correspondence by answering emails, sorting mail and answering incoming and outgoing calls · When required to administer company expenses and invoices · Answers phone calls and transfers them as necessary · Draft, formats, and prints relevant documents · Maintains stock lists and orders office supplies as needed · Interacts with the senior office administrator and carries out their requests · When required assists in purchase orders and invoicing · Manages outgoing post and records data on special deliveries · Photocopies, prints and files appropriate documents as needed Office Administrator Skills and Qualifications: Prior office management experience preferred, but not essential as training is available; Strong attention to detail; Ability to work without supervision; Excellent time management skills; Excellent communication and customer service skills; Strong prioritisation and organisation skills; Ability to handle confidential information; Good record keeping skills; Ability to multitask

We are looking for an enthusiastic, motivated, and flexible Support Worker to work in a lovely home setting in CT7 with a non-verbal, physically disabled young person with complex needs (cerebral palsy) and learning difficulties. Experience is preferred and a Level 2 certificate in Social Care is desirable, however not mandatory as training can be given. Driver is essential as day shifts, on-call rota may include driving client out in the adapted vehicle. You will be part of a small care team mostly covering school holidays as well as the on-call rota which could be days, nights and weekends. This young person loves being out and about, and particularly loves swimming, singing, and music. Hours School Holidays as well as the on-call rota that will include days, nights and weekends (including Friday evenings). Shift Hours School holidays: 8am-8pm day shifts. 8pm -8am night shifts. On-call rota (days/nights/weekends): 24 hour on-call shifts. £75.00 retainer fee per 24 hour on call shift plus hours paid if called in to work @ the shift rate. Job Type: Zero hours contract Salary: · Weekday rate - £13.91 / Weeknight rate- £16.07. · Weekend day rate - £16.07 / Weekend night rate- £17.12 · Bank holidays – £27.82 · Training/Meetings- £13.91 Duties will include: - Personal Care (bathing/showering/toileting/etc.) - Manual handling (assistance with transferring). - Administering medication - Record keeping - Preparing and serving meals/snacks - Light domestic duties - Companionship ** Benefits** - Competitive rates of pay. - Excellent training and ongoing professional development. - Holiday pay accrued. ** Key skills and attributes required:** - Previous care experience required. - Caring, compassionate with a person centred approach to facilitate the most effective care/support possible, allowing the client to thrive in all aspects. - An energetic, happy person who enjoys forming relationships with people and can work collaboratively with the Client’s family, SW team and Case Manager. - This is primarily a lone working role with the client, so proactivity, adaptability and an ability to self-initiate is ideal within the role. - Clean driving licence Enhanced DBS – Children’s Barred List. This will be arranged for the successful candidate.

Position: IT Customer Support Engineer Location: Farnborough, Hampshire GU14 6JD Hours: Full Time Salary: £18,000 – £23,000 DOE IT Customer Support | Farnborough, Hampshire | | Full Time - 8:30 am to 5pm Mon-Fri | £18,000 – £23,000 DOE We are a family-run business that offer the widest range of time and attendance products that enable our clients to improve their business through the effective management of their workforce. During our 100-year history we have provided many thousands of satisfied customers with expert advice and market leading Time & Attendance systems, products and door access control solutions, whilst upholding our family business values. We are proud holders of the “Investors in People” GOLD Award and through ongoing training and development our staff are focused on delivering the highest levels of customer service and living up to the company motto of “Making Time For You”. We are also ISO 27001:2022 registered. This position is an office-based role working from the Farnborough Office with the opportunity to work Hybrid from home as training develops. Are you the right person for the job? Excellent telephone manner IT Skills – Confident in the use of computers Logical problem-solving skills Clearly spoken and written English A responsible and positive attitude Ability to prioritise work Good at planning ahead Remaining calm under pressure Word processing and spreadsheet skills Microsoft Windows knowledge Time management skills Accurate record keeping Good Team Player What will your role look like? Working in the IT support helpdesk as part of a team, providing excellent customer service support to their customers Installation and setup of software on servers + PC’s Training customers on the use of our Cloud and Windows software while using remote desktop tools, assisting with set up and resolving software questions or issues Self managing individual responsibilities. Answering telephone calls and web chats from customers in an excellent and professional business manner Using the database to search for customer’s information and history Assisting customers with software installation and setup via remote desktop tools What to expect in return They are located next to North Camp Railway Station, with good access to GWR lines to Reading and Guildford The office is located off the A331 with access to M3 and A3 The opportunity to extend the role, and develop into inter-IT management, server management and supervisory roles They offer a pension scheme Other benefits to be discussed at the interview If your CV is successful, you will be contacted for a telephone interview, and then face to face interview at the Farnborough office.

Job Title: Commercial Sales Manager - £35 - £40k (DOE) Location: Ferndown Due to continued growth and success, a fantastic opportunity has arisen for a Commercial Sales Manager based on-site in Ferndown. This would suit someone with current or previous business development or strong sales executive experience looking for that next step in their career. This is a great opportunity to join a small and fast-growing business, where you will be provided with full training and the opportunity to grow within the business. If you enjoy dealing with people, sales, and managing a team, then this is for you! Our client, a specialist supplier and installer of alarm activated fire door closer's, providing service nationwide to the Residential Care, Social Housing and Retirement Living sectors. The company offers professional and independent advice on the wide range of products available in the market along with our own unique and exclusive solutions. What we are looking for: Dynamic, self-motivated with a professional and strong work ethic Strong in sales and prospecting Comfortable in managing and leading a team Strong management skills Ability to multitask and prioritise workload effectively. Highly organised, focused and adaptable to business requirements Strong communication and interpersonal skills Ability to work independently and on own initiative Liaising with both suppliers and clients on orders and expecting time of delivery Proficient in Excel, Word and Outlook with experience of CRM database Responsibilities: · Assisting the owner with day-to-day running of the business · Assisting the owner with recruitment of a new team · Manage branch staff and ensure team productivity and efficiency · Develop and implement strategies to achieve branch targets and objectives · Source and prospect new business opportunities · Monitor sales performance and provide guidance to improve results · Maintaining strong customer and supplier relationships · Deal with inbound enquiries, generating quotations, placing orders and sales · Site visits, probing into client’s needs and requirements and a consultative selling approach · Developing and managing relations with existing customers and prospects · General office management · Any other duties required by the business Our client’s products are not particularly technical, however ongoing training is provided including some initial customer site visits. What’s in it for you? · Competitive basic salary (DOE) · Performance bonus (To be discussed) · Workplace pension · Private Medical Insurance (opt out after probation) · 28 days holiday Hours: Monday – Friday 08:30 - 5:00 pm Apply today! Please note: Only candidates that have full right to work (RTW) in the UK will be considered for this role. COWELL RECRUITMENT is an equal opportunities recruiter. E&OE. Job Type: Full-time Pay: £35,000.00-£40,000.00 per year

We currently have an exciting opportunity for highly motivated individuals eager to take control of their careers and reach new heights. While the position is in sales, many of our most successful clients have come from diverse backgrounds, proving that previous experience is not a requirement for success. We partner with a dynamic Sales and Marketing company specialising in Leadership Development and Success Education. Our mission is to build genuine, long-lasting relationships with clients across the globe. We provide cutting-edge tools and training to empower individuals in achieving long-term success. Here’s what your daily activities could look like in this role: Strategic Planning:- Set daily goals and prioritise tasks to ensure you're making progress towards your targets. Marketing & Outreach:- Execute marketing strategies to reach new prospects. This might include creating content, managing social media, or running targeted campaigns. Training & Development:- Participate in ongoing training sessions to enhance your skills in leadership, sales, and marketing. Stay updated on industry trends and new tools. Who we like to work with:- We seek individuals who take pride in stepping up and consistently strive to reach their full potential. We value those who are proactive, driven, and committed to personal and professional growth.We’re looking for individuals with strong communication skills and a genuine desire to overachieve. If you’re passionate about building a successful business and driven to exceed expectations.you’ll thrive in our dynamic team. Rewards Comprehensive Training: Access to top-tier training programs that equip you with the skills and knowledge needed to excel. Flexible Work Environment: Enjoy the freedom to work from anywhere with flexible hours that fit your lifestyle. Uncapped Earning Potential: Your income is directly tied to your efforts, with no limits on what you can earn. Global Networking: Connect with a diverse, international community of like-minded professionals. Ongoing Support: Continuous mentorship and support to help you grow and succeed in your role. Personal and Professional Growth: Opportunities to develop leadership skills and advance your career in a growing global organisation. By joining us, you’ll become part of a vibrant community of purpose-driven entrepreneurs, all dedicated to personal growth and success. This opportunity not only challenges and excites but also empowers you to thrive as an independent business owner, unlocking your full potential. If you're ready to make a meaningful change in your life, reach out today. This is a unique opportunity designed for independent thinkers and leaders driven to achieve their full potential while empowering others. It’s not for everyone—specifically, it’s not suitable for students or individuals seeking sponsorship to work in the UK. We seek those who are ready to take charge and thrive in an environment that rewards initiative and self-motivation. Please read the screening questions before applying.

Job Overview: We are seeking a skilled and motivated Software Developer to join our dynamic team. The ideal candidate will be responsible for designing, coding, testing, and deploying software solutions that meet the needs of our clients and drive our business forward. As a Software Developer, you will collaborate with cross-functional teams to deliver high-quality software products and contribute to the overall success of our projects. Key Responsibilities: Software Development: Design, develop, test, and maintain software applications and systems using modern programming languages and technologies. Code Quality: Write clean, scalable, and efficient code. Review and refactor code to ensure high performance and reliability. Collaboration: Work closely with product managers, designers, and other developers to understand requirements and deliver software solutions that meet business needs. Troubleshooting: Diagnose and resolve technical issues and bugs. Provide ongoing support and maintenance for existing applications. Documentation: Create and maintain comprehensive documentation for code, processes, and technical specifications. Testing: Implement and execute unit tests, integration tests, and automated testing to ensure software quality and performance. Innovation: Stay updated with the latest industry trends, technologies, and best practices. Propose and implement innovative solutions to improve software development processes. Version Control: Use version control systems (e.g., Git) to manage code changes and collaborate with team members. Requirements: Education: Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent experience. Experience: from 3 years of professional experience in software development. Experience in specific technologies or industries is a plus. Programming Languages: Proficiency in Python, Java, JavaScript etc. Frameworks/Libraries: Experience with frameworks and libraries such as [e.g., React, Angular, Django]. Database Management: Knowledge of SQL and experience with relational databases (e.g., MySQL, PostgreSQL). Familiarity with NoSQL databases (e.g., MongoDB) is advantageous. Version Control: Proficiency in Git or other version control systems. Development Tools: Familiarity with development environments and tools like [e.g., Visual Studio Code, IntelliJ IDEA]. API Integration: Experience with designing, implementing, and working with APIs (RESTful, GraphQL). Testing: Knowledge of testing frameworks and practices (e.g., unit testing, automated testing). Cloud Platforms: Experience with cloud services (e.g., AWS, Azure) and containerization (e.g., Docker) is a plus. Soft Skills: Problem-Solving: Strong analytical skills and the ability to tackle complex technical challenges. Communication: Excellent verbal and written communication skills for effective collaboration and documentation. Teamwork: Ability to work collaboratively in a team environment and contribute to group efforts. Adaptability: Willingness to learn new technologies and adapt to changing requirements. Attention to Detail: Strong focus on code quality, accuracy, and thoroughness. Time Management: Ability to manage multiple tasks and projects effectively, meeting deadlines.

We are recruiting for One Validation Controller to join our back-office team. As the Validation Controller you will be responsible for providing 2nd line support and help to optimise the working day of the Field Engineers to achieve the daily delivery of customer service in line with the agreed SLA’s and by maximising the efficiency of the service delivery, ensure they are achieved in an efficient and customer focused manner. In your role you will be responsible for: · 2nd line support, supporting all field engineers, offering technical assistance and advice helping the engineer meet the clients SLA’s. · Offer Jeopardy and controls assistance on any testing or technical issues. · Help assist engineers run down their work in a timely manner throughout the working day. · Proactively support and assist new to field engineers. · Answer and action any queries and or requests received from the client. · Validate job closures including ensuring the correct pictures and relevant information are uploaded. · Maintain contact with engineers throughout the day, ensuring any failed installs are accounted for and closed correctly with sufficient notes to assist the client resolve any outstanding issues. · Challenge and validate any failed jobs and promote health and safety standards ensuring compliance with statutory and company requirements. · Avoid potential work failures by liaison with client Customers. · Ensure all jobs are accounted for and closed by the end of the day. · Communicate with field team managers and area managers of any issues throughout the working day. You will have the following qualifications and be able to prove experience and competence: · Strong communication skills, both written & oral. · Ability to plan own time effectively with self-motivation and to work on own initiative, prioritising workloads. · Able to demonstrate process driven outcomes. · Able to demonstrate a strong customer service focus, setting the expectations for the team. · Numerate and literate, ability to interpret data and report outputs and actions accurately. · Strong interpersonal skills, ability to build effective working relationships. · Ability to work as a team member, promote team spirit and share ideas. · Good organisation and time management skills. · The ability to work without supervision. · The ability to remain calm under pressure and maintain high standards at all times. · Understanding of Microsoft office i.e. Excel, Word etc. · The ability to multitask, to a high standard with exceptional attention to detail · Flexible with working hours · Experience working in a similar role would be advantageous · Must have some understanding of technical terminology and good excel knowledge. · Excellent time management skills should have the ability to prioritise tasks and complete in a timely manner What’s on offer for successful candidates? · 24k Per Annum salary, Overtime available. · 20 days’ holiday plus statutory bank holidays · Company Pension scheme · Cycle to work scheme Shift pattern: Mon-Fri 8am – 5pm or Mon-Fri 9am – 6pm. Saturday working is available. Location: Brimsdown, Enfield If you believe that you are the right fit, have the skills and expertise to add to our existing team and are looking to join our company, please apply and send us a copy of your CV.

We are seeking a dynamic and organized Receptionist/Administrator to join our team at Dawn Solicitors. The successful candidate will be the first point of contact for clients and visitors, providing excellent customer service while handling administrative tasks efficiently. Key Responsibilities: Greet visitors and clients with a friendly and professional demeanour. Manage incoming calls, emails, and correspondence. Schedule appointments and maintain office calendars. Organize and manage office supplies. Assist with general administrative duties, including filing and data entry. Support other team members with ad hoc tasks as needed.

Our salon is recruiting a Hairdresser to join our friendly team and deliver hairdressing services to our clients, meeting their preferences and specifications. The successful candidate will have excellent knowledge of hairdressing techniques and be able to build rapport with our clientele. As our Hairdresser, you will be responsible for welcoming guests into the salon, confirming client requirements, giving a service price, and washing, cutting, styling, and colouring the customer’s hair. Your duties will also include maintaining a clean workstation with sterile tools and providing advice on styles, hair and scalp issues, extensions, treatments, and hair care products - Strong listening skills in order to understand a client’s needs - Good verbal skills, so they can effectively advise clients - Excellent customer service skills - The ability to work a flexible schedule - The ability to build long-term relationships with clients - Patience and the ability to remain calm under pressure - Physical stamina in order to handle long hours on their feet - Good time management skills, so that clients are not kept waiting

Are you a motivated and results-driven individual with a passion for sales and an entrepreneurial spirit? If so, we have an exciting opportunity for you to join our team as a Self-Employed Salesperson with a clear path to owning your own business through our comprehensive growth plan training. Responsibilities: 1. Sales Excellence: Develop and execute sales strategies to achieve targets and drive revenue growth. 2. Product Knowledge: Become an expert in our products or services to effectively communicate their value to potential clients. 3. Client Acquisition: Identify and reach out to prospective clients, building and nurturing relationships to convert leads into sales. 4. Customer Satisfaction: Ensure exceptional customer satisfaction by providing outstanding service and addressing customer needs. 5. Business Development: Collaborate with the team to identify new business opportunities and market trends. 6. Self-Management: Manage your schedule, priorities, and client interactions independently as a self-employed professional. 7. Training and Mentorship: Participate in our comprehensive growth plan training, designed to equip you with the skills and knowledge needed to run your own business. Qualifications: • Proven experience in sales or a related field (preferred). • Strong communication and interpersonal skills. • Self-motivated with the ability to work independently. • Entrepreneurial mindset and a desire to own and operate your own business. • Willingness to participate in our growth plan training program. Benefits:• Competitive commission-based compensation. • Access to ongoing training and mentorship. • Opportunity for rapid career advancement and business ownership. • Flexible work schedule and the freedom to manage your own business. If you're ready to take the next step in your career and embark on a journey to own your own business, we invite you to apply for this exciting opportunity. Join us in reshaping the future of sales and entrepreneurship! Socialise and meet other offices through social and work events, with the chance to travel This marketing company offers a fun, unique company culture that celebrates success, recognises potential and rewards those who work hardest To work face to face with potential customers within residential campaigns Completely uncapped earnings + enticing incentives, this has allowed top performers in recent weeks to earn £900 a week Full, ongoing training in Customer Service / Sales / Marketing and Promotions / Recruitment and Leadership skills Travel opportunities, such as these up coming trips next year to Morocco, Dubai, Belgium and France. Fantastic incentives Personal and professional development For this role you must be eligible to work full time in the UK and must have availability of at least 4 full days a week (those who can't commit to 4 full days a week will not be considered for the role). Roles are based all around London. Suitable for recent graduates! Jedi sales is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.