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You'll have overall responsibility for the delivery of their training and communications initiatives, with an initial focus on redesigning their current induction & nesting phase, with a long term focus on reducing speed to competency in the contact centre through improving overall training, communi

Contact Centre Sales Agent - Warm Leads, Real Earnings, No Weekends.

Do you have experience working in a strong phone based role or ideally within a call / contact centre environment If so, this may be the ideal role for you if you enjoy both customer service and coordination of services.

MTVH is seeking a Customer Collections Advisor (Customer Accounts Advisor) in Beeston, Nottingham.This role involves handling customer queries with empathy, negotiating solutions, and delivering exceptional service.The ideal candidate will possess strong communication and problem-solving skills, thr

The role involves leading the design of contact centre solutions, ensuring that customer outcomes are translated into deliverable designs, while collaborating with various teams.

AI, automation, and contact centre technology.

A community hospice in London is seeking a First Contact Clinical Nurse to manage patient referrals and undertake assessments for specialist palliative care needs.

The First Contact Practitioner provides specialist MSK physiotherapy assessment and treatment in a mixture of clinic-based settings, working as an autonomous practitioner and working in GP surgeries/primary care networks as a member of a multi-disciplinary team. Provide clinical expertise, acting as

A global investment banking firm is seeking an experienced Contact Centre Manager to lead their customer support team in the West Midlands.

An opportunity has arisen for a Customer Contact Advisor to join our Contact Team based at our office in Durham. Are you passionate about delivering great customer service? If so, our Customer Contact Advisor post is for you!. As a Customer Contact Advisor, you will be predominantly dealing with rep

Business Manager - Automotive Contact Centre. Veritas Careers are recruiting for an established and highly successful automotive retailer that requires a Business Manager to join their busy contact centre.

A leading workforce solutions provider is seeking a Contact Centre Domain Specialist to build a future strategy for a retail client. The candidate should have deep expertise in Contact Centre operations, proven strategy delivery experience, and strong communication skills.

A leading retail health provider in Spalding is seeking a Mobile Contact Lens Optician to lead a team and ensure excellent patient care. The role involves traveling to different stores, supporting the team with training and educating, and providing expertise in contact lens products.

By applying to this role, you acknowledge that your application details will be shared with Contact Solar for the purposes of recruitment and selection. This HR Manager is Contact Solar's senior people lead, holding end-to-end accountability for the people strategy, HR operating model, and employmen

As a Contact Centre Advisor, you’ll be answering incoming guest enquiries, feedbackand requests to make bookings via e-mails, chats, social media, and telephone calls. Resolve guest complaints as a first point of contact. Proficiency in using Contact Centre software, and Microsoft Office Suite (Wo

Lowell Financial Ltd is seeking a Technical Project Manager in Leeds to oversee the delivery of complex, business-critical initiatives.This role requires strong technical knowledge, project leadership skills, and experience managing multiple stakeholders.With a hybrid work model, you'll manage proje

The ideal candidate will work in a fast-paced environment and aim for first-contact solutions.

We're looking for a Contact Centre domain specialist to work alongside a Business Lead to build a strategy pack that tells the narrative of what a future Contact Centre should look like for our retail client, focusing on capability shifts, business outcomes, and selected technology strategy consider

Support the Divisional Contact Lens Lead in growing the business, helping stores identify new opportunities for customers to wear contact lenses, and support confidence with store teams and clinicians in driving contact lens trials. As a Contact Lens Opticians you will lead and inspire the opticians

Opening hours Contact Centre: Our core hours are Monday to Friday, 8 am to 6.

A leading optical provider in the United Kingdom is looking for a qualified Contact Lens Optician to provide expert customer care and support daily store operations.

A global technology company in the UK is seeking a Level 3 Contact Center Engineer to lead incident management and provide deep technical support across Genesys Cloud CX and Cisco UCCE platforms. The role requires extensive experience with enterprise contact center environments and proven capabiliti

As Finance Manager for Disruption and Customer Contact Centre, you will be the end‑to‑end finance contact for Disruption and Customer Management Centre costs, providing complete financial management and ownership for this area. Finance Manager – Disruption and Customer Contact Centre. You will

Job Title: Locum First Contact Physiotherapist/Practitioner. We are seeking a highly skilled and experienced Band 7 Locum First Contact Physiotherapist/Practitioner to join our team at Cobham and Oxshot GP Practice, part of the Epsom and St Helier University Hospitals NHS Trust. As a Band 7 Locum Fi

The Financial Conduct Authority is seeking a Customer Service Supervisor for its Contact Centre in Leeds.

A leading contact centre outsourcing business in Banbury is seeking a B2B Sales Executive to join its high-energy outbound sales team.

To discuss the First Contact Podiatry opportunities we have available immediately, and those that will occur throughout 2022, please contact Kevin Huffington, Clinical Director at Central Health on kevin@centralhealth. As a First Contact Podiatrist you will deploy your proven Podiatry skills, be abl

A leading foreign exchange service provider in Greater London is seeking a Customer Contact Centre Representative for a fixed-term role until October 2026.

If you are a driven sales professional ready to take ownership of a critical growth area within SS&C Technologies, apply today to join us in transforming the outsourced contact centre landscape. Sales Director – SS&C Technologies Outsourced Contact Centre Offering. As the Sales Director, you will

Customer Service Supervisor (Contact Centre). Your recruitment contact is Benjamin Paulon via Benjamin. The Authorisations Division serves as the initial point of contact for firms and individuals seeking to provide regulated financial services in the UK, making authorisation decisions to ensure app

Wise is seeking a Data Science Lead to join their Contact Automation team in London.

Conduct regular quality assessments on inbound calls using agreed scorecards, ensuring objective, evidence-based scoring and accurate documentation in EvaluAgent.Provide timely, constructive face‑to‑face feedback, clearly explaining strengths, development areas, and quality standards.Deliver 1:1

As a Customer Experience & Contact Platform Architect - Manager, you will:. Lead the design of CCaaS and AI solutions across platforms such as Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dynamics Contact Centre. Amazon Connect, Genesys Cloud CX, Google CCaaS/CES or Microsoft Dyna

Merlin Entertainments is looking for a Contact Centre Advisor at Alton Towers Resort. You will need excellent interpersonal skills and proficiency in Contact Centre software, alongside the ability to engage effectively with both guests and colleagues.

The V&A Museum of Childhood seeks a Senior Contact Centre Manager to lead an established team in delivering outstanding customer service.

We’re looking for an experienced Contact Centre Manager who has a passion for delivering exceptional customer service to join our growing customer support team. Previous experience of managing a Contact Centre front line team, preferably in Financial Services/Retail Banking or other customer facin

Harrison Scott Associates is seeking an Environmental & Food Contact Compliance Lead for a paper mill in the South Of England.

A leading healthcare retailer is seeking a qualified Contact Lens Optician in Greater London to deliver high levels of customer care and expertise.

First Contact Physiotherapist (FCP) – Band 6 or early Band 7 – Primary Care Musculoskeletal Services, Derby area. Working in a local GP setting, the FCP will be the first point of clinical contact for patients presenting with musculoskeletal conditions.

At Contact Web, we re a leading contact centre outsourcing business focused on delivering excellent service for our partners. Contact Web campaign focused on media and advertising solutions for local businesses.

A healthcare provider in the East Midlands is looking for a First Contact Physiotherapist to be the initial point of contact for patients with musculoskeletal conditions.

The Pensions Ombudsman" is growing fast and offers an exciting opportunity for a Contact and Support Specialist to join our team based in Canary Wharf. The Contact & Support Teams are responsible for assessing and dealing with all inquiries we receive each year by telephone, email, post, live chat,

A leading low-cost airline based in Luton is seeking a Finance Manager for its Disruption and Customer Contact Centre.

Looking for a leadership role where you can make a real impact in a high performing, fast paced operational environment? This is a key position within West Yorkshire Police’s Contact Directorate, providing strategic leadership across a complex operational portfolio serving the public, officers, st

A recruitment agency is seeking a Contact Centre Forecasting & Demand Planning Specialist in the West Midlands, UK. This hybrid role requires expertise in forecasting, demand planning, and capacity models within a contact centre environment.

A leading police service in the UK is seeking a Contact Centre Senior Manager to provide strategic leadership within their Contact Directorate.

A leading low-cost airline in Greater London is seeking a Finance Manager for its Disruption and Customer Contact Centre.