
Key Responsibilities: Client Support/Customer Service – Issue product quotations, answering calls, dealing with queries for both Cleaning & Washroom Clients. Manage new sales leads. Route planning- daily schedules and reactive jobs for the operatives. Office Support – Answering telephones, Stock control & orders – all products are neatly stored away and notify members of staff of product delivery. Schedule Planning – Lead Support for the operatives. Daily schedules and reactive jobs for the operatives. Contracts Management System – Updating of tasks on contracts, supplier orders, attaching documentation to contracts. Assist Directors and Office Manager with any adhoc requests. Area Manager Support – Provide quotations, update folders on server, collating communication & signing in books, co-ordinate the implementation of new contracts on time by ensuring adequate and correct stock is available and adequate teams are mobilised effectively. Accounts Support – Cross check sales & purchase invoices. Liaise with Health & Safety to make sure all RAMS and procedures for Services are up to date. Attend Operations meetings at Head Office with the Office Manager and subcontractors. Establish and manage new supplier leads. Key Skills & requirements: Have excellent attention to detail Have sound administration and organisational skills Be computer literate (minimum of word/excel) Have the ability to communicate with people at all levels Be ambitious to learn, develop and succeed Be customer focused.

Job Title: Support Worker Employer: Urban Care Community Limited Location: Various locations (please enquire) Job Type: Full-time, Permanent, Zero hours contract Salary: £12.29 to £13.23 per hour Job Summary: Urban Care Community Limited is seeking experienced and compassionate Support Workers to join our growing team. You will provide high-quality care and support to individuals with complex needs, including Learning Disabilities, Autism Spectrum Disorder (ASD), Mental Health Conditions, ADHD, Communication Disorders, Physical Disabilities, Challenging Behaviour, Epilepsy, and Diabetes. Key Responsibilities: Deliver person-centred care and support tailored to each individual’s needs. Assist with personal care, daily routines, and medication administration. Support individuals in managing challenging behaviours and promoting independence. Work collaboratively with families and professionals to ensure holistic care. Maintain accurate care records and documentation. Requirements: Must not have a Skilled Worker Visa as we do not offer Sponsorship. Must not have a Students Visa as this is a Full Time role. Minimum 1 year of experience in a similar role. Good understanding of supporting individuals with complex needs. Ability to work independently and as part of a team. Basic digital skills for documentation. Relevant care qualifications (preferred but not essential). Must be flexible to work various shifts including evenings and weekends. Empathetic, reliable, and committed to making a positive impact. Benefits: Free uniform provided Free Level 2 or 3 qualification in Health and Social Care Opportunities for professional development Supportive team environment If you're passionate about helping others and ready to make a difference, apply now to become a valued part of our care team.