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Business Development & Customer Experience Manager. If youre passionate about customer experience community engagement and driving growth wed love to hear from you. This is a key role focused on sales marketing events and partnerships while ensuring an excellent customer experience at every touc

Maternity Cover Customer Experience Team Manager. Customer Experience Team Manager. Customer Experience Team Manager.

Lead and manage a team of Customer Experience Administrators. Manage and deliver a 1st class level of customer service to our clients professionally and efficiently at all times and in accordance with documented procedures. Manage and maintain an exceptional relationship with Customers.

As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

Project Manager - Customer Experience - SaaS. End to end delivery of two new solutions into the organisation within the Customer Experience domain as part of a wider programme. Experience delivering end to end off the shelf / SaaS solutions in a client side environment.

The ideal candidate will have a strong background in retail management, focusing on driving sales and enhancing customer experience. A leading retail brand in Greater London is seeking a committed Store Manager to oversee all operational and commercial activities.

A retail company in Greater London is seeking an Assistant Store Manager to support the Store Manager in overseeing all retail operations. The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include train

Responsibilities include inspiring the team, ensuring exceptional customer experiences, and managing store budgets. A popular fashion retail brand in West Yorkshire is seeking a dynamic Store Manager to lead a fabulous team and drive performance in-store. Ideal candidates will have retail management

A growing QSR brand in Worth is seeking an experienced Assistant Manager to lead teams. This opportunity is perfect for those passionate about leadership and customer experience. This role focuses on maintaining high-quality food standards and delivering exceptional customer service.

In this hands-on leadership role, you will drive the store's commercial strategy and ensure an exceptional customer experience. A premium retail brand in Greater London seeks a Retail Store Manager. The ideal candidate has at least three years of retail management experience and a strong commercial

A prominent menswear brand located in Bedford is seeking an experienced Retail Manager to oversee store performance and ensure exceptional customer service.

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. Through

The ideal candidate will drive sales and enhance customer experience while leading and motivating the sales team. Successful applicants will have previous retail management experience, strong analytical abilities, and excellent communication skills. A renowned clothing retailer in Greater London see

Customer Experience Marketing Manager. Customer service and customer success with intentionality. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster cust

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

Expertise in customer experience principles and best practice, with a track record of embedding a customer first culture and driving measurable improvements. Our Customer Experience and Quality team sits within the Operations Centre of Excellence and works like consultants across Energy Saving Trust

In this role, you'll play a critical part in delivering our industry leading coffee offering and wholesale support, and how our customers experience our brand every day. Proven experience leading or supervising a team in a customer-focused environment. Identify opportunities for continuous improveme

The role involves leading a team, shaping customer experiences, and managing operations effectively. A leading beauty retailer seeks a Store Manager passionate about beauty and committed to driving sales excellence. Ideal candidates should have significant retail leadership experience, strong commun

A major High Street brand is seeking an experienced Cafe Manager in the Metropolitan Borough of Solihull. Responsibilities include preparing high-quality food, managing teams to provide exceptional customer service, and overseeing catering operations. Ideal candidates will have management experience

What makes a great customer experience manager:. Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. Experience leading teams in a dynamic, customer-facing environment — you’ve inspired oth

Customer Experience Strategy & Governance Manager. Customer Experience Directorate Strategy.

The EMEA Brand Strategy & Customer Experience Manager will lead the development and execution of Marketing Brand Strategy & Customer Experience for Hollister across EMEA, working in partnership with the EMEA Brand Strategy & Customer Experience Director. Direct supervision of a Customer Experience S

A leading housing company in the UK is seeking a Customer Relations Manager for maternity cover. This role involves being the primary point of contact for customers, ensuring homes are ready for handover, conducting home demonstrations, and resolving customer issues quickly and effectively. Ideal ca

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

This role is perfect for someone with retail management experience, showcasing leadership with a focus on customer satisfaction and operational excellence. A leading organic grocery retailer in Greater London is searching for a Duty Manager to lead a dedicated team and ensure excellent service in-st

Ideal applicants should possess experience in retail operations, a passion for customer interaction, and a flexible approach to hours. A global apparel brand seeks a dedicated Store Manager for its West End Store in London. The successful candidate will lead and nurture a team, driving sales and imp

The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a positive team culture, analysing sales data for informed decision-making, and ensuring exceptional customer service. A l

A leading grocery retailer in Greater London is seeking a skilled Store Manager to oversee operations and enhance customer experiences. This role requires strong leadership and a customer-first mentality, utilizing data to improve shop performance.

A leading telecommunications company in Greater London is seeking an Assistant Store Manager to lead a team focused on delivering exceptional customer experiences. Ideal candidates will have experience in fast-paced environments and a passion for team development.

Assistant Manager, CIB Customer Experience at Lloyds Banking Group. Experience running client insight programmes would be useful. This role focuses on designing and managing client experience programmes to understand and interpret client feedback and insight to inform CIB strategic initiatives and B

A leading home improvement retailer in South Yorkshire is seeking an experienced Assistant Manager to oversee store operations and deliver exceptional customer service. Manager Customer Experience • South Yorkshire, England, GB. You will inspire and lead your team while managing various tasks, fro

A leading fibre connectivity provider in the UK seeks a Service Manager to oversee partnerships with customers and suppliers, ensuring service delivery meets standards and business value. The role involves managing performance, driving continuous service improvement, and maintaining customer satisfa

A community-driven fashion platform is seeking an Engineering Manager to lead a cross-functional team focused on enhancing customer support experiences.

LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. Serve as the primary Customer DRI (Directly Responsible Individual) for Enterprise acc

Experience as a Group Product Manager or Principal PM leading multiple teams in a B2B SaaS context (ideally on a data-focused product). In close collaboration with the product leadership, you will shape strategic thinking in the area of customer experience optimization. People leadership experience

A growing QSR brand in Worth is seeking an experienced Assistant Manager to lead teams in a fast-paced outlet. You will work alongside the General Manager to ensure smooth operations and exceptional customer service. This is an excellent opportunity for those passionate about customer experience and

As Manager, Customer Experience and Quality, you will lead and manage all aspects of Energy Saving Trust’s customer experience (CX) framework and consultancy support programme. Expertise in customer experience principles and best practice, with a track record of embedding a customer first culture

A global software solutions provider is seeking a full-time Customer Experience Marketing Manager to engage public safety customers and enhance marketing programs through strategic account-based marketing. This role demands strong project management skills and creative digital asset design, while al

A leading retail company in Greater London is seeking an enthusiastic Floor Manager eager to advance in their career. You will play a key role in ensuring excellent customer satisfaction and leading the shopfloor team. The ideal candidate will have supervisory experience in retail, strong communicat

As Customer Experience Lead, you will build genuine, trusted relationships with customers, gaining a comprehensive understanding of their needs, building genuine rapport and acting as a key point of escalation when things don’t go to plan. In this role, you’ll play a critical part in delivering

Are you an experienced Customer Experience Manager with a supply chain management background?. As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. Lead in customer experience / order management with customer-

A client in the engineering sector is seeking a Senior Customer Service Manager to lead a high-performing team. The ideal candidate will have strong leadership skills and experience in an engineering or manufacturing environment. Responsibilities include coaching team members, establishing performan

We're looking for a customer service superstar who can lead our team of Customer Experience Coordinators in creating a really positive, welcoming, friendly and efficient environment for customers and their pets. We’re on the lookout for a Customer Experience Manager to join us at The Pet Vet Walth

A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. Candidates should be team players with retail experience and a passion for customer relationships.

A growing retail company is seeking a Retail Store Manager for their new Clapham store. The role involves ensuring high standards of customer service, managing stock, and supervising staff. Candidates should have experience in food retail, cash handling, and excellent organizational skills.

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. A retail pharmacy chain in Greater London is seeking an Assistant Manager to lead and inspire their team at Boots Opticians. The role involves managing various store operations, including customer ser