Customer experience manager jobs in Newbury - Page 3Create job alerts

Customer Service Manager - Social Housing Repairs & MaintenanceBased in Hemel HempsteadFull-Time, Permanent positionSalary: £42K + car allowanceWe are

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

As a Customer Experience & Contact Platform Architect - Manager, you will:. Customer Experience & Contact Platform Architect - Manager. Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions.

A leading coffee brand in the Greater London area is seeking an Assistant Manager to lead shifts and enhance customer experiences. Ideal candidates should possess leadership experience in a fast-paced environment and have a talent for driving commercial success.

A leading supermarket retailer is seeking a Fresh Food Manager to support the growth of the business in Bassetlaw. You will lead a team, ensuring exceptional customer service and product availability while fostering a performance-driven environment. The ideal candidate will have experience managing

A leading coffee retailer in Greater London seeks an Assistant Manager to lead store operations and ensure outstanding customer experiences. As an Assistant Manager, you will guide a team, focus on commercial results, and manage key performance indicators. Candidates should have experience in a reta

This role involves leading a diverse team to enhance customer experiences through exceptional service. Candidates must possess experience in leading a large retail team, with an emphasis on nurturing customer relationships and optimizing store performance. A leading retail pharmacy is seeking a Stor

Track and analyze key customer experience metrics (CSAT, NPS, SLA, ticket volume, etc. You will be responsible for ensuring a high-quality, efficient, and brand-aligned experience across all customer touchpoints. Experience with Shopify or similar e‑commerce platforms.

A leading customer service firm in Hemel Hempstead is seeking a Platinum Customer Experience Account Manager. The role involves managing customer relationships, exceeding expectations, and enhancing customer retention through excellent service for 150-200 business clients. Applicants should have a b

Strong customer experience / order management leadership with a customer‑led mindset. Experience establishing senior business relationships with customers and their supply chain partners. You will focus on creating valuable relations with current and new customers and work with highly professional

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

A charitable organization is seeking a part-time Store Manager for its location in Bedford, UK. The role involves managing daily store operations, ensuring customer satisfaction, supervising staff, and maintaining inventory control. Remote work flexibility is available, and previous experience in re

Ideal candidates will have management experience in the betting industry and excellent customer service skills. Responsibilities include ensuring customer satisfaction and adherence to responsible gambling practices. A leading betting and gaming company in the United Kingdom is seeking a Shop Manage

The role involves coaching, compliance of sales methodologies, and ensuring excellent customer experiences. A leading home builder in Greater London seeks a Sales Manager to drive sales performance through effective management of the Sales Adviser team.

In this hands-on leadership role, you will drive the store's commercial strategy and ensure an exceptional customer experience. A premium retail brand in Greater London seeks a Retail Store Manager. The ideal candidate has at least three years of retail management experience and a strong commercial

We’re looking for a people manager to lead a combined EMEA team of Technical Account Managers (TAMs) and a Professional Services team (Resident and Solutions Architects). This role owns team performance and customer outcomes including project delivery, adoption, and cross-functional execution acro

A well-known retail brand is seeking a Store Manager to drive creativity and excellent customer service at their location in Islington.

You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Customer service or Sales experience. Assist other departments to resolve c

Experience influencing cross‑functional teams to impact business goals, customer experience, and customer expansion. Collaborate cross‑functionally to understand customers’ voice, impact messaging and collateral, and provide excellent prospect and customer experience. Develop and own the go‑

A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. You will Foster a positive culture, prioritize customer experience, and drive sales. The ideal candidate will have senior management experience in a fast-paced retail e

The ideal candidate will lead the retail sales team, ensuring an unforgettable customer experience and motivating staff to achieve sales goals. Strong organizational and customer service skills are essential, along with availability for 9-hour shifts and weekends. A leading athletic apparel brand is

A leading office space provider in the UK is seeking an Assistant Manager or Assistant Customer Services Manager to support the Customer Service Manager in delivering exceptional service. Ideal candidates will have 2-3 years of experience in customer relations and be confident in supervising junior

Proven experience in customer experience, service operations or a similar role. We are recruiting for a Customer Experience Manager on behalf of a leading organisation within the medical devices sector. This is a key role responsible for driving customer satisfaction, improving service quality and e

A leading care home provider in Bedford is seeking a Customer Relations Manager to ensure exceptional customer satisfaction and build relationships with residents and their families. The ideal candidate will have experience in customer service and sales, possess strong interpersonal skills, and a pa

Assistant Manager, CIB Customer Experience at Lloyds Banking Group. This role focuses on designing and managing client experience programmes to understand and interpret client feedback and insight to inform CIB strategic initiatives and BAU investment, and to identify areas for improvement for clien

A high-end ride-hailing service is seeking a junior Product Manager focused on improving Customer Service. A STEM degree from a top university and relevant internship experience are required. The ideal candidate will lead a cross-functional team, manage product roadmaps, and analyze customer feedbac

Lead and support the Product Training Manager and a Customer Service Manager who is responsible for; 2 Team Leaders, 5 Customer Support Specialists, who work a number of shifts to cover our global Customer base, and 2 Pre‑Sales Consultants. We’re looking for a strategic and customer‑focused le

Customer Experience & Communications Strategy Manager. Customer Experience & Communications Strategy Manager (Global Operations). Customer Experience, Product, AI, Automation, and Marketing.

A prominent betting company is seeking a Shop Manager in Greater London to create a positive and entertaining customer environment. The role emphasizes team development and a commitment to customer satisfaction.

A training and employment academy is seeking an Assistant Store Manager to provide exceptional customer service and oversee store operations. The ideal candidate will facilitate team morale and drive results while acting as the manager in their absence. Responsibilities include ensuring customer sat

We’re looking for a people manager to lead a combined EMEA team of Technical Customer Experience Roles that may include Solution Engineers, Customer Success, Professional Services roles, and GTM Operations. Work with Product and Engineering to surface customer insights, influence roadmap prioritie

Position: Customer Experience Manager - UK. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Connect the dots between different customer-facing and backend teams to enhance th

Analyse customer segment needs and provide insights that shape Customer Service Experience strategy. Own regional customer service processes, acting as the expert and driving optimization, harmonization, and key Customer Service Experience initiatives. Lead and drive strategic Customer Service Exper

A leading retail company in the United Kingdom is seeking a Store Manager to create unforgettable customer experiences and lead the team to achieve their full potential. The ideal candidate will have prior Store Manager experience in retail or hospitality, strong people management skills, and the ab

The Customer Experience Manager drives outstanding customer satisfaction and loyalty by monitoring key experience metrics, using data insights to identify and implement improvements, and ensuring effective resolution of customer complaints to uphold the company’s commitment to service excellence.

The Customer Experience (CX) Manager plays a key role in bringing GRIDSERVE’s customer experience strategy to life. Blending customer insight, operational collaboration, governance, and project delivery, this role works closely with the Head of CX and Experience Designer to champion customer-first

A leading retail company in Greater London is seeking an experienced Store Manager to create an unforgettable customer experience and lead a dynamic team. The ideal candidate will have prior managerial experience in retail or hospitality and possess strong people management and problem-solving skill

A leading retail company in the UK is seeking a passionate Sales Manager to lead a team in delivering exceptional customer service.

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

The Customer Experience Manager will champion and elevate the end‑to‑end experience for Wavenet Connected customers across the flex workspace sector. Proven experience in customer experience, service management, customer success or operational account management. Proven experience in customer ex

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

This role involves closely partnering with the Store Manager to enhance customer satisfaction and maximize sales. A leading retail company in Greater London is seeking an Assistant Manager for maternity cover. Ideal candidates will display strong leadership skills and a commitment to excellence in c

A leading UK supermarket chain is looking for a Store Manager to run their store with a focus on community engagement and customer satisfaction. The ideal candidate will lead a team to enhance the shopping experience, drive commercial performance, and foster an inclusive culture. The role requires f

You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Customer service, Account management or Sales experience. Build strong relationship with key contacts of all customers within allocated customer b

A leading retail company in Greater London is looking for an Assistant Manager to oversee store operations and inspire the team to deliver excellent customer service. The role requires a highly organized individual with experience in fast-paced environments, capable of handling diverse responsibilit

You’ll lead customer experience strategy, oversee the Hire Desk operations, and serve as the primary liaison with leasing partners — all while balancing exceptional service delivery with strong commercial awareness and cost efficiency to support organisational goals and ensure a consistently pos

Customer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. There is a necessity for our managers to be outstanding communicators and competent to manage the team in accordance to the needs of