Customer experience manager jobs in Willenhall - Page 3Create job alerts

Alexander James Recruiting is currently working with a leading distributor of Racking & Storage products that are looking to to on-board a Project Manager to effectively manage their projects across the UK. With a competitive basic salary and a number of other benefits, this is an excellent opportunity for an experienced individual with a strong understanding of the Racking & Storage industry. Responsibilities Managing projects of various sizes and values to fit customers’ requirements for racking and storage products Working closely with customers throughout the project’s timeline and managing their expectations Visiting sites regularly to liaise with site managers and working closely with the installers Ensuring that all equipment, plant and labor are on site when required and are coordinated effectively Working closely with the Head of Projects and the sales team to ensure that projects run smoothly and efficientlyRequirements The company are ideally looking for an individual with experience of managing high value projects within the Racking & Storage industry. You will also need to have run multiple high value projects at the same time. Due to the requirements of the role, you must hold a full UK driver’s license as you will be expected to travel to customer sites a few times per week. In terms of location, you will ideally be based in the West Midlands as there will be a requirement to go to the company’s office but they would consider individuals from further afield provided they will be expected to go to the office. Benefits Up to £44,000 base salary (Depending on experience) Bonus scheme Company vehicle Hybrid workingThe Company The company is a supplier of products for the Racking & Storage industry and supplies them to end users and distributors across the UK. Not only do they manufacture, but they also carry out the designs and install their products for their customer base. They are part of a wider, family-run group that operates across Europe. They are now looking to expand their team in the UK

Centre Cleaner Job Type: Part Time, Permanent Salary: National Minimum Wage Hours: 10 hrs per week Location: Willenhall ARE YOU LOOKING FOR PART TIME WORK! Nova Training are looking to recruit a permanent office cleaner for their centre in Willenhall. Ensuring client satisfaction and customer excellence is achieved and services are delivered to agreed standards. Main Duties Ensuring cleaning activities are carried out to the highest standards. Duties will include: mopping, sweeping, dusting, vacuuming,& emptying bins. You will be responsible for the offices, public areas, toilets, kitchens. Ensure all faulty equipment is reported to the line manager. Communicate any health and safety concerns or issues with your line managers. Take responsibility for ensuring that cleaning equipment is maintained and fit for purpose before and after each evening. Ensure cleaning equipment you have been using is cleaned correctly, maintained and used efficiently and stored correctly ready for the next time of use. To be successful, you will need: Previous cleaning experience desirable but not essential Strong attention to detail Knowledge of cleaning chemicals and supplies Familiarity with Material Safety Data Sheets Experience of working alone as well as within a team is desirable Relevant reference checks will need to be obtained prior to your commencement in employment. Nova Training places the highest priority on safeguarding all of our learners and staff. We are a Safer Recruitment employer, job applications will be subject to detailed scrutiny. Applicants for all jobs will undergo appropriate screening including identity checks with past employers, Disclosure Barring Service (DBS) check and entitlement to work in the UK will be verified as part of our further recruitment process, following a face-to-face interview. All relevant employment documents will be seen and verified. NB: Only original or certified documents are acceptable. Applications for employment must be made on the NTS1d Employment Application Form which you will be sent if you are called for an interview. Nova Training receives a high number of applications for each role advertised and although we would like to, we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 14 days then unfortunately your application has been unsuccessful. Thank you for your interest and please do take a look at our website and Indeed for future opportunities

Job Title: Registered Manager Job Location: Lonsdale House, Walsall Salary: £40,300pa Contract type: Permanent Working hours: 37 - Monday - Friday 9am - 5pm Occasional weekends, participate in the out-of-hours rota as required and would need to be able to complete night audits. Have a passion for care and support and want to make a difference? You could be what we need! About the role Lonsdale House provides short-term accommodation and round-the-clock support for up to 15 adults with mental health needs. Our service aims to empower residents by helping them build essential skills for independent living within the community. We offer a move-on model, supporting individuals as they transition from hospital care or prevent hospital admission through early intervention. This includes: Step-down provision for individuals recently discharged from hospital Step-up provision to prevent unnecessary hospital admissionsIn addition, we provide: Crisis accommodation for up to 7 days, offering a safe and supportive environment as an alternative to inpatient care Rehabilitation accommodation for up to 2 years, focusing on recovery and independenceOur crisis beds are available to individuals with a primary diagnosis of mental ill health. This short-term support helps reduce disruption to people`s lives by providing care in a homely setting until the immediate crisis is resolved. Located in a residential area of Walsall, Lonsdale House offers a calm, community-based environment for recovery and growth. About the Role - Registered Manager As the Registered Manager, you will lead the delivery of high-quality care and support services for people with mental health needs, as well as engage with their families and carers. You will ensure compliance with CQC standards and the Key Lines of Enquiry (KLOEs), while being accountable for key performance indicators linked to quality, compliance, and service viability. We are looking for candidates with proven experience and knowledge in mental health services, crisis and rehabilitation care, and CQC-regulated environments. Successful candidates will need to be able to demonstrate knowledge and experience in the above areas. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you Have a least 2 years managerial experience within a complex mental health and learning difficulties service, and experience within a residential setting. Ensure compliance with CQC standards and key lines of enquiry. Professional Social or Health Care Qualification equivalent to QCF level 4 and above. Knowledge and experience of supporting people with mental health and associated conditions. Experience managing services to high quality and performance standards. Experience managing care services with a combination of both LA and CHC funding. Experience managing and leading teams. Experience in budgetary management and analysing financial performance. Understanding of regulatory best practice direction in health and social care. Be accountable for key performance indicators related to the quality, compliance, and viability of services. Develop a culture of strong customer focus that demonstrates a personalized approach to individuals needs and aspirations. Occasionally attend events outside of the region. Hold a full driving license (or ability to travel), business insurance, and enhanced DBS disclosure. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious.You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: Trust based flexible working and supportive and friendly teams 25 days annual holiday entitlement, increasing to 30 days Opportunity to buy or sell annual leave A defined contribution pension scheme GSA matches up to 6% contributions We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support. Access to Blue Light discount card membership Confidential Employee Assistance Programme (EAP). Cycle to work Scheme Eligible for occupational sick payAll individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know

Branch Manager Opportunity Ref. No.: 30954 Location: West Bromwich Salary: £34,000 – £41,000 (dependent on experience) + Commission Full UK driving licence is required for this role. Company car or £450 - £500 per month car allowance provided. We’re looking for a Branch Manager to lead either a newly established or well-established branch. This is a fantastic opportunity for both first-time managers ready to step up and experienced leaders looking to drive performance in a multi-sector environment. The Role: You’ll take ownership of a branch, leading your team to success while building strong client relationships and driving commercial performance. Depending on your experience, you may be responsible for growing a new branch or leading an established, high-performing team. Key Responsibilities: Lead, motivate, and develop your team to achieve results Oversee day-to-day branch operations Build and maintain strong client relationships Drive branch revenue and overall performance Support the growth or optimisation of the branch Manage activity across one or multiple sectors What We’re Looking For: Previous leadership experience or readiness to step into management Strong communication and team leadership skills Commercial awareness and a results-driven mindset Ability to build and manage client relationships Adaptability to work in either a growing or established branch environment Why Join Us? Opportunity to build a branch from the ground up or lead an established team Clear progression and structured development Supportive, collaborative team environment Real opportunity to make an impact and grow your career What We Offer: Company Pension Scheme Industry-leading training and development Professional recognition and qualifications Lifestyle benefits and retail discounts Generous holiday allowance (30 days, rising to 33) Employee wellbeing support (financial, legal & counselling) Cycle-to-work scheme Branch Bonuses An established branch, experienced team, existing client base, and clear growth potential. Essential Skills Proven ability to lead from the front in a sales-driven environment Strong focus on delivering high levels of customer service Experience in developing, coaching, and growing talent within a team How to Apply ✨ Ready to take the next step? Apply now and start your journey with us

Account Manager Natural Stone Job Title: Account Manager Building Products Job reference Number: 713630-8183-2682 Office based: Birmingham Remuneration: £27,000 + Bonus & Commission Structure Benefits: Health & life, 21 days annual leave & comprehensive benefits package The role of the Account Manager Natural Stone will involve: Account Manager position promoting a high quality range of manufactured natural stone products such as: quartz, marble, granite, slate and limestone for kitchens, flooring, driveways and other applications Youll be given some existing accounts which youll be responsible for maintaining and developing the relationship This includes nurturing the account, building a solid rapport, ensure consistent spending and keeping them happy Providing excellent customer service to walk-ins and clients at all times Informing your accounts of new products that would suit their needs Upselling and cross selling products where possible Provide and update the CRM following client visits, emails and phone calls with notes and documentation This role is 100% office based The ideal applicant will be Account Manager Natural Stone with: Must have sales / account management experience within the construction industry Would be highly advantageous to have natural stone product knowledge Must be a relationship builder to create healthy rapports with customers, enabling repeat business Must be hungry to succeed and want to grow Peoples person with a personable approach to sales Excellent customer service skills Someone who wants to succeed and build a career Positive attitude in all situations Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction Sales Vacancies and Specification Sales Positions within: Account Manage, AM, Sales, Internal Sales, Branch Manager, External Sales Executive, Product Manager, Product Specialist, Natural Stone, Quartz, Marble, Granite, Slate, Limestone, Interiors, KBB, Kitchens, Flooring, Surfaces, Manufacture, Showroom, Merchant, Trade, Fabricators, Fabrication, Architects, Designers, Installer TPBN1_UKTJ

Quality Engineer - High?Volume Manufacturing Location: Oldbury Salary: Circa £45,000 Are you an experienced Quality professional ready to take ownership of quality systems, continuous improvement, and customer assurance within a fast?paced manufacturing environment? Hawk 3 is delighted to be recruiting for a Quality Engineer to join a well?established organisation operating across multiple sites in the West Midlands. This is an exciting opportunity for someone who thrives in high?volume production, enjoys leading teams, and is confident driving quality standards, audits, and compliance across a diverse customer base. About the Role As the Quality Manager, you will be responsible for ensuring robust Quality Control and Quality Assurance across high?volume operations. You'll lead root cause analysis, drive continuous improvement, and manage the Quality Management System as the business progresses towards IATF and ISO 14001 accreditation. Key Responsibilities Quality Leadership Oversee Quality Control and Quality Assurance across high?volume manufacturing Lead daily review and analysis of Non?Conforming Product (NCP) Drive root cause analysis and continuous improvement initiatives Manage and develop the Quality Management System (QMS) Support progression towards IATF and ISO 14001 accreditation Process & Compliance Use quality tools and methodologies to improve processes Lead internal site audits (systems, process, product) Manage customer and external audits Support NPI and APQP documentation, including PPAP submissions Oversee quality management of both customers and suppliers Experience & Skills Required Essential 3-5 years' experience in Quality Engineering within an automotive environment Experience managing small teams in a manufacturing setting Strong understanding of ISO 9001 Knowledge of IATF (essential) and VDA 6.3 audit requirements Ability to read and interpret engineering drawings and specifications Understanding of inspection techniques for plastic mouldings Knowledge of Health & Safety and environmental procedures Attributes Strong initiative and problem?solving skills (Quality Core Tools) Excellent communication and time?management abilities Customer?focused approach Proficient with Microsoft Office (Outlook, Word, Excel) Benefits Opportunity to lead quality strategy across multiple sites Career development as the business progresses towards new standards Apply today through Hawk 3 Talent Solutions to find out more. If you would like to apply for the role of Quality Engineer then please email your CV to (url removed) or call Donna on (phone number removed).For a confidential discussion or to apply, contact Hawk 3 Talent Solutions today. Closing date is 31.04.2026 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

12-Month Fixed Term Contract 40 hours per week 3 days in the office, 2 days hybrid. Office days to be spent in Willenhall. We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion. Job Purpose Lead the data analysis to aid the strategic decision-making process to improve the performance of A.F. Blakemore Vape Club initiative. Reports Sales Director Key Accountabilities • Influence BTP leaders by guiding them to make decisions based on data and analysis. • Capable of working with large volumes of data. • Has a sound understanding of Microsoft Office, especially Excel and can build complex spreadsheets. • Can understand and operate within a framework to interpret the data for adoption into contractual agreements. • Is confident and engaging and can work collaboratively between various cross functional stakeholders. • Not essential but useful, has knowledge of the vape category even as a shopper. • Successfully manage all critical stakeholders, both internally and externally. Financial Responsibilities • Deliver a detailed financial plan which yields additional benefits – know how growth can impact bottom line • Work with finance to ensure business reporting is robust • Develop future plans to model future growth • Key Knowledge, Skills, Experience Required, • Experienced Business graduate • Excellent communication, and interpersonal skills. • Ability to work effectively in a fast-paced environment and manage multiple priorities. • Strong analytical and problem-solving skills. • Attention to detail and knows how to decipher key information. • Discretion and confidentiality • Behave in line with “The Blakemore Way” and demonstrate behaviours aligned to these values • Comply with Health and Safety responsibilities and all other policy and legal requirements in relation to role. You may have experience of the following: Data Analyst, Commercial Analyst, Insight Analyst, Category Analyst, Reporting Analyst, Financial Analyst, Business Insights Manager, BI Analyst, Strategy Analyst, Retail Analyst, Operations Analyst, or Performance Analyst. REF-(Apply online only)

Traffic Installation Technician When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Project Manager, the Traffic Installation Technician will install traffic signals, including the installation of ancillary equipment and highways systems across the West Midlands region. What you'll do: Install traffic signal systems and associated equipment in line with project specifications and industry standards Produce accurate cable schematics and wiring diagrams tailored to customer requirements Conduct thorough testing and commissioning of traffic signal equipment to ensure optimal performance Install and joint cables safely and efficiently in accordance with technical guidelines Carry out precise cable terminations at top caps and basic controllers to agreed specifications Complete on-site risk assessments and adhere strictly to approved method statements Maintain all test equipment, PPE, and company vehicles in full compliance with current certification and safety regulations Ensure all installations meet required quality standards, delivering accuracy and attention to detail at every stageWho you are: You are an experienced Traffic Installation Engineer with a strong background in installing, wiring, and testing traffic signal equipment. You have hands-on experience working with cable installations and on-site commissioning, ensuring all work meets strict quality and safety standards. Key Requirements: Basic electrical knowledge or equivalent experience in electrical engineering Experience gained within Traffic installation is preferred Strong attention to detail and quality standards Problem-solving and troubleshooting skills Time management and ability to meet project deadlines Full UK driving license Successful candidates will be required to pass a pre-employment Drug and Alcohol test prior to commencing workWhat we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Company Van & Fuel Card 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent

In a Nutshell… We have an exciting opportunity for a Quantity Surveyor to join our team within Vistry North West Midlands , at our Wolverhampton office. As our Quantity Surveyor, you will be responsible for managing all costs relating to our projects. Your focus is to minimise the costs of a project and enhance margin and value for money, whilst still achieving the required standards and quality. This will also include procurement, subcontract management inclusive of administration of the contract, monthly payments, and final account settlement. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality HNC in Surveying or Construction or equivalent Experience of working within the Construction industry for a residential housing developer Excellent IT, analytical and communication skills Strong mathematical ability Ability to assess and analyse information Good business sense Good understanding of budget management Negotiating and networking skills COINs user experience Enthusiasm Flexibility Able to work within a busy team and under pressure Good team working skills Accurate with an eye for detail A methodical approach Willing to work extra to meet deadlines as and when the business needs require itDesirable… HND or higher qualification Professional membership of MCIOB or RICS preferable or working towards such qualification National House builder experience Different methods of construction i.e. Timber FrameMore about the Quantity Surveyor role… Working closely with other departments, including Land, Development and Construction, you will attend design meetings to advise on all areas that may have a cost implication Attend development meetings when appropriate, contract pre-start and subcontract package review meetings Upon receipt of Contract Documentation, you will be responsible for checking all contract drawings to identify errors, omissions, anomalies and areas where unnecessary cost may arise Receive initial tender information and assist in the preparation of the proposed tender lists and updating of subsequent procurement programmes Distribute design information packages and tender drawings, whilst preparing all tender documentation and letters including carrying out preliminary checks on subcontractors Preparing construction cost analysis, which includes analysis of quotations resulting from the tender enquiry, requesting additional and outstanding information as required Assess site staffing levels and build programmes with the Construction Director to ascertain preliminary costs, including collating all cost information and preparing the start on site budget Arrange and adjudicate budget settlement meetings, with the support of the wider Commercial team Prepare stage payment schedules to assist in the financing of the works Carry out pre-order meetings including all necessary Health & Safety requirements, finalising a tender sum and agreeing a stage payment schedule for payment purposes before preparing all contract documentation and placing the order Place subcontractor orders, including interviews and checking references on selected subcontractors. You will then negotiate the contract sum within the budget, including finalising costs to cover all late variations Issue variation orders and development changes alongside providing cost advice on major variations prior to issue. You will issue revised contract drawings to subcontractors; negotiating the cost of variations including liaising between Buyers and Build Managers. You will provide a full range of pricing information for purchaser's extras Check all costs posted to each contract, collate and reconcile all costs resulting from subcontract works, variation orders, site instructions, material order and preliminary / running costs. This will include providing monthly analysis of costs and identify possible areas of over expenditure at future dates Check and arrange subcontractor payments, obtaining necessary authorisation for passing payments for all elements of subcontractor works. You will agree final accounts with subcontractors, ensuring all works have been carried out within budget and analysing costs to assist on future estimates Take responsibility for the preparation of documents for the basis of external valuation with the client's agent (CSA, Stage payment schedule, Tick offs) Keep the RAMS schedule updated and issued to all relevant parties Liaise with the Customer Service department on post-completion defects, providing cost advice where necessary Attend site meetings, project team meetings, subcontractor meetings and surveying meetings as required Any other reasonable duties as directed by your line manager to support the wider teamsFinally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-AD1

Account Manager (Print) Our client is an award winning, technology driven procurement agency specialising in integrated print, marketing, creative & digital solutions for an impressive client portfolio. Their collaborative team in Wolverhampton are looking for an experience Account Managr to join their team. The Role: Are you a fast-paced, detail-driven Account Manager who thrives on delivering exceptional customer service? Join us and take the lead on key accounts, turning client goals into high quality, commercially successful print and marketing campaigns. What you’ll do: • Act as the key link between clients and printers • Translate client objectives into clear, actionable briefs • Manage projects end-to-end — from concept to completion • Deliver against SLAs, KPIs, timelines, and budgets • Drive margin, identify growth opportunities, and optimise processes • Build strong stakeholder relationships and champion innovation What we’re looking for: • 2+ years’ experience in Account Management (print essential, POS/large format an advantage) • Strong knowledge of print and production processes • Highly organised, able to manage multiple projects under pressure • Confident communicator with a proactive, solutions-focused mindset • A team player with the drive to own and improve performance • Ability to work onsite in Wolverhampton 3 days a week (after probation) Why join us? • High-impact role with real ownership • Collaborative, supportive team environment • Opportunities to grow, innovate, and make a difference Ready to take the next step in your career? Apply now or get in touch to learn more

One Source Support Assistant Pay rate: £14.82 per hour PAYE Contract Type: Temporary basis, until end of August 2026, with potential to extend. Hours: Monday - Friday, 9am - 5pm with 30 minutes unpaid break. 37 hours per week. Location: Hybrid basis, onsite days to be agreed with manager, based on meeting schedules. About the Role Opus People Solutions are seeking an enthusiastic and motivated One Source Support Assistant on behalf of our Client, Walsall Council, to join the One Source Support Team on a temporary basis. This role is ideal for someone who enjoys interacting with others, has strong analytical abilities, and delivers excellent customer service. You will provide support across the Integrated Enterprise Resource System (IERS), which incorporates Financial, HR and Procurement data. You will help resolve functional issues across system modules and associated applications, ensuring timely, effective, and outcomes-focused solutions. As part of the One Source Support Team, you will work closely with the One Source Support Lead and the One Source Support Officer, acting as both first- and second-line support on the One Source Helpdesk. Key Responsibilities Provide first and second-line support to users via the One Source Helpdesk. Assist in resolving functional issues across the IERS modules (Finance, HR, Procurement). Deliver high-quality customer service and ensure queries are resolved efficiently. Support the One Source Support Lead and Officer in daily operations. Contribute to process improvements and ensure system-related issues are logged, monitored, and closed in a timely manner. Essential Experience Previous experience in administration. Previous customer service experience (e.g., customer service advisor roles). Experience working within HR functions. Strong analytical skills and the ability to problem?solve effectively. Excellent communication and interpersonal skills. Experience working with an Integrated Enterprise Resource System (ERP) combining Financial, HR and Procurement data. (beneficial but not essential). Previous finance experience (beneficial but not essential). If you are a motivated individual who enjoys working within a team to achieve success, resolve queries within a fast paced environment, apply now

Job Title:Assistant Site Manager Location:Coseley Thorn Baker has teamed up with one of the UK's most successfulhouse builders as they are looking for an Assistant Site Manager to join their busy Construction team. Committed to the highest standards of design, construction, and service this is an opportunity to work with an incredibly successful company with over fifty years' experience across the UK. What's in it for you: Competitive salary of up to £55,000 per annum(commensurate with experience) Car allowance or company car Fuel allowance Bonus scheme Private pension scheme Private healthcare Training and development opportunities to Site Manager Your Responsibilities: Manage overall project delivery from inception to practical completion. Manage and liaise with both internal staff and external sub-contractors to ensure a smooth process. Ensure the safety and wellbeing for all staff and visitors. Identify concerns with processes, methods, or data and contribute to the development of company-wide solutions, bearing the customer needs in mind. Proactively check all facilities during works for damage and report to management. Required Skills: Experience within timber framehouse building industry. Understanding of the NHBC standardsand Part L. Understanding of Health, Safety and Environmental legislation Full UK Driving License ValidCSCS Card, SMSTS,and First Aid at Work. Qualified to minimum NVQ Level 4 in Construction Site Supervision is desirable, however training will be provided For more information on the role please contact Chloeat Thorn Baker on(phone number removed) or email: TCH01

Staffline are hiring! Vacancy -Quality Manager Hours of work -Monday-Friday, 6am-4pm Salary up to £41,000 D.O.E Our ideal candidate will have working knowledge of Quality Management systems, with knowledge of ISO9001/ IATF16949/AS9100, and experience of metal finishing processes In your role as Quality Manager: You will be responsible for Quality management on the shop floor Internal auditing Maintenance of QMS To provide support and guidance in relation to quality management and assurance for site. Ensuring continuous site quality conformity in relation to the products processes. To ensure site complies with the requirements of ISO9001/IATF16949/AS9100 Quality management systems, ISO14001 Environmental Management Systems, along with any customer specific requirements specified. Arranging and Management of external audit activity for customers. Managing the Quality Department – Maintaining HR files, new starter inductions & including training. Supervising Quality inspectors Arranging and controlling internal & external equipment, calibration. Maintenance of controlled documentation, including FMEA, Control Plans, SOP's & care points Managing APQP activities, including producing PPAP's when required. To be considered for the role of Quality Manager: Experience in a similar management role Experience of metal finishing processes Familiarisation of Core tool: FMEA, APQP, PPAP, MSA and SPC Able to work under pressure and use initiative to get tasks completed. Ability to communicate well Ability to execute internal audit activity Current driving Licence holder. IATF16949/AS9100 Lead Auditor Qualifications For further information, please apply with a current CV TPBN1_UKTJ

Showroom Manager – Mobility Retail - Immediate Start West Midlands. Our client is looking for a driven and customer-focused Showroom Manager to lead the day-to-day running of their mobility retail showroom. This is a hands-on role where you’ll combine sales, customer care, and operational management to deliver an excellent in-store experience. You’ll be working with a range of products including mobility scooters, wheelchairs, rise & recline furniture, and stairlifts—helping customers find the right solutions to improve their quality of life. About The Company They’re passionate about delivering an exceptional retail experience across every one of their stores nationwide. As a growing leader in the Motability industry, they are committed to operational excellence, innovation, and empowering their store teams to succeed. Key Responsibilities: Managing the daily operations of the showroom Delivering a high level of customer service and driving sales Listening to customer needs and recommending the most suitable products Building strong, long-term customer relationships Liaising with engineers to coordinate in-life service, maintenance, and repair work for customers Supporting customers post-sale to ensure a smooth and professional aftercare experience Maintaining a clean, tidy, and well-presented showroom Stock replenishment and merchandising Handling daily banking and cashing up Using internal systems and computers confidently What They’re Looking For: A sales-driven individual with a passion for customer service Strong communication and listening skills Highly organised with excellent attention to detail Confident using computers and systems Ability to work independently and take ownership of the store Full UK driving licence and access to a vehicle (essential) Working Hours: Monday to Saturday, 9:00am – 4:00pm 5 days one week / 6 days the next (alternate rota with a day off in the week) What They Offer: Competitive basic salary plus commission On-target earnings of £27,000 – £32,000 Full training provided Supportive working environment Opportunity to make a real difference to customers’ lives If you’re a motivated retailer who enjoys helping people and wants to be part of a growing business, they’d love to hear from you. *PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: (url removed)./privacy-policy.html which can be found on our website

Staffline are hiring! Vacancy-Quality Manager Hours of work-Monday-Friday, 6am-4pm Salary up to £41,(Apply online only) D.O.E Our ideal candidate will have working knowledge of Quality Management systems, with knowledge of ISO9001/ IATF16949/AS9100, and experience of metal finishing processes In your role as Quality Manager: You will be responsible for Quality management on the shop floor Internal auditing Maintenance of QMS To provide support and guidance in relation to quality management and assurance for site. Ensuring continuous site quality conformity in relation to the products processes. To ensure site complies with the requirements of ISO9001/IATF16949/AS9100 Quality management systems, ISO14001 Environmental Management Systems, along with any customer specific requirements specified. Arranging and Management of external audit activity for customers. Managing the Quality Department – Maintaining HR files, new starter inductions & including training. Supervising Quality inspectors Arranging and controlling internal & external equipment, calibration. Maintenance of controlled documentation, including FMEA, Control Plans, SOP’s & care points Managing APQP activities, including producing PPAP’s when required. To be considered for the role of Quality Manager: Experience in a similar management role Experience of metal finishing processes Familiarisation of Core tool: FMEA, APQP, PPAP, MSA and SPC Able to work under pressure and use initiative to get tasks completed. Ability to communicate well Ability to execute internal audit activity Current driving Licence holder. IATF16949/AS9100 Lead Auditor Qualifications For further information, please apply with a current CV

Internal Sales Administrator Salary: £27,500 – £30,000 per year Hours: Monday – Friday, 8:30am – 5:00pm (40 hours) Location: Wednesfield, fully office-based The Role A leading manufacturing business is looking for a motivated Internal Sales Administrator to join their internal sales team on a temp-to-perm basis. This is a fast-paced, hands-on role, dealing with customer enquiries via telephone and email, producing official quotations, entering orders, and maintaining accurate CRM and Sage records. You will work closely with the sales and warehouse teams to ensure excellent customer service. Key Responsibilities • Respond to customer enquiries and queries quickly and efficiently, • Produce official quotations for customers, • Enter orders accurately onto the Sage system, • Maintain the CRM system with up-to-date information, • Liaise with the warehouse to ensure timely deliveries, • Support the external sales team, • Build and maintain strong customer relationships, • Convert enquiries into confirmed orders, • Report daily and weekly targets to your line manager Candidate Requirements • Ideally from a manufacturing, automotive, or industrial background (full product training provided), • Previous exposure to the Power Transmission industry is an advantage but not essential, • Experience with Sage and CRM systems preferred, • Strong computer skills - Excel, Word, and other Office applications, • Excellent numeracy and attention to detail, • Strong verbal and written communication skills, • Based within a commutable distance to Wednesfield Why This Role? • Temp-to-perm position - pathway to a permanent role, • Full product training provided, • Join a friendly, collaborative team of 5, • Competitive salary in a supportive office environment If you’re looking to develop your sales administration career within a leading manufacturing business, this is a great opportunity to make a real impact. Apply now to take the next step

Perm Placements Ltd are working on behalf of our prestigious client, who have been in business since the early 1900’s and they are the UK’s market leader in the manufacture of Waste management vehicles. There famous brand name is seen on the front of leading waste management companies cabs everyday across the United Kingdom’s streets. Our client is looking for an enthusiastic, innovative, and dynamic multi-disciplined, HGV Technician to join there Aldridge team. Job Purpose: To carry out the service & repair of HGV and RCV vehicles – Including routine servicing, MOT preparation and chassis and body repairs and fault diagnosis Main Duties and Responsibilities: Routine maintenance & servicing. MOT preparation, remedial repairs as directed by the Workshop Controller & the Service Centre management team. Ensuring all work is carried out to DVSA standard including the completion of all associated paperwork. Promoting good housekeeping within the workshop environment and guarantee customer satisfaction. Quality & Environmental Responsibilities: Responsible for the management, compliance and upkeep of the quality & environmental procedures, records, and documents relevant to the role. HGV Technician – Aldridge, Walsall · Salary – up to £47,000.00 pa .Overtime at time and a half after 45 hours per week Monday -Friday ( circa 5 hours overtime per week £8,000.00 . Annual Bonuses . Total Package Circa £55,000.00 Double Time Saturday, Sunday and (Bank holiday plus a day in lieu) · Location – Aldridge, Walsall · Hours – 45 hours per week 9 hours per day between 07:00 and 16:30 flexible based on business and customer requirements · PPE and uniform all supplied. · 25 days annual leave plus bank holidays Company Benefits include but are not limited to. · Enhanced pension scheme and DIS benefit. · Employee assistance programme. · Health shield medical cash plan. · Training and development. · Bike to work scheme. · Occ health support. · My benefits platform - offering discounts from high street retailers and more. Criteria Essential / Desirable Knowledge • Time served experience in the maintenance and repair of HGV vehicles or similar in a workshop environment or as an on-site engineer E, • Understanding of latest DVSA regulations & legislation. D, • Understanding of workplace health & safety requirements E, • Electrical and Hydraulic systems knowledge D Experience • Experience of both Body and chassis repairs E, • Experience in repair of RCV’s D, • Time serviced Technician E Education / Qualifications • Year 3 City & Guilds or equivalent E, • HGV License D, • Product trained D, • Volvo Tech Tool trained D, • Allision Transmission Trained D Job-related skills & abilities • Good diagnostic skills E, • Basic IT skills E, • Basic Administration skills E, • Ability to communicate with others effectively E, • Presents a professional image E, • Practical ability E Other requirements • Willing to work overtime at short notice E, • Ability and willingness to travel throughout the UK when required D Please note that you may be asked to carry out tasks other than the above that are deemed by your manager to be appropriate, reasonable and within the remit of your role. You will be expected to carry out these ad hoc tasks as requested. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application. Please continue to visit the website for other opportunities. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and abilities to perform the duties of the job. INDHGV Job Types: Full-time, Permanent Benefits: • Company pension, • Cycle to work scheme, • Employee discount, • On-site parking Licence/Certification: • Driving Licence (preferred) Work authorisation: • United Kingdom (required) Work Location: In person

Are you looking to cut your teeth in a truly global organisation where sustainability is more than just a tick-box exercise? We’re partnering with a profitable global manufacturing and distribution business, operating across 22 sites worldwide, to appoint an Environmental & Sustainability Advisor into a growing, forward-thinking EHS function. This is a hands-on and strategic role, offering genuine exposure to global stakeholders, senior leadership, and the opportunity to shape environmental performance across an international operation. Environmental & Sustainability Advisor Location: Walsall (Hybrid – 3 days onsite / 2 days from home) Salary: £45,000 + benefits The Role Reporting directly into the Global EHS Director, and working alongside a Global EHS Manager, you’ll play a key role in driving environmental and sustainability initiatives across the business. This role blends strategy with delivery — ideal for someone who enjoys owning data, solving problems, and influencing others. Key Responsibilities • Lead and support environmental and sustainability initiatives across the organisation, • Measure, manage and report on Scope 1, 2 and 3 emissions, • Own and develop the company’s greenhouse gas and carbon footprint data, • Ensure compliance with and continuous improvement of ISO 14001, • Prepare environmental data for customer and shareholder platforms, • Support the wider EHS strategy with practical, pragmatic solutions, • Work collaboratively with site teams and global stakeholders What We’re Looking For • A degree in Environmental Science, Sustainability or a related discipline, • Working knowledge and experience of ISO 14001, • Background in manufacturing or distribution, • Minimum 18 months’ experience in an environmental-focused role, • Confident with environmental data, reporting, and greenhouse gas calculations, • A motivated, engaging and solutions-focused individual with a pragmatic mindset Why Join? • Join a dynamic, supportive EHS team, • Strong, profitable business with ongoing global investment, • Excellent opportunity to gain experience in a complex global operation, • Clear career progression opportunities, • CPD support, including training and professional qualifications, • Modern facilities and a flexible hybrid working model

Are you an experienced automotive professional seeking a senior leadership position within a busy independent garage? Our client, a reputable and well-established automotive service centre in Walsall, West Midlands, is looking to appoint a Service Manager. The Service Manager will take full ownership of the aftersales operations, overseeing the service and workshop departments. This Service Manager position is ideal for a proactive individual with strong leadership capabilities and comprehensive mechanical knowledge of cars and light commercial vehicles. Benefits: Basic salary up to £40,000, depending on experience On Target Earnings of approximately £50,000 Company car included Performance-based bonus scheme Full responsibility for a thriving, reputable operation Working hours: Monday to Friday 8:30am – 5:30pm, with Saturdays 8:30am – 12:30pm (1 in 2 rota)Duties: As Service Manager, manage the full day-to-day operations of the service and workshop departments, ensuring efficiency and performance. Lead and support Service Advisors and Technicians to meet KPIs and uphold high service standards. Coordinate customer bookings, handle escalations, and oversee job completion and invoicing. Utilise mechanical expertise to support diagnostics, repairs, and job costing, including parts sourcing and labour times. Monitor performance using systems such as DMS, Autodata, and 1Link Maintain high customer satisfaction through excellent communication and service. Ensure health and safety compliance within the workshop environment.Requirements: Proven experience as a Service Manager or Senior Service Advisor within an independent garage environment. Strong mechanical knowledge of cars and light commercial vehicles. Experience managing the full service process in a hands-on capacity. Competency in DMS, Autodata, 1Link, Microsoft Outlook, and Excel. Excellent leadership, organisational, and multi-tasking skills. Ability to perform effectively in a fast-paced setting. Full UK driving licence is essential. Candidates from large independent garages or main dealer backgrounds with relevant experience will be considered.If you are a motivated Service Manager ready to lead a busy team and develop your career in a reputable independent garage, this opportunity offers significant professional growth. Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Walsall and West Midlands, today to discover more about this fantastic opportunity. Perfect Placement UK Ltd are specialists in Automotive Recruitment, so if you are looking to advance in your Motor Trade Career, contact our expert automotive Recruiters today to see how we can help with your Motor Trade Job search

Job Title: Sales Executive Location: Wolverhampton Shift Patterns: Monday to Thursday 08:45-17:00 & Friday 08:30-16:00 Pay: £40,000-£45,000 dependent on experience We're looking for someone who is driven, ambitious, and hungry for success, while also being hands‑on and confident handling essential administrative duties. In this role, you will: Manage and nurture key customer accounts. Prepare accurate and competitive quotations for customers. Handle job costings and ensure profitability. Respond to incoming enquiries with speed, professionalism, and enthusiasm. Keep customers fully updated on lead times and order progress. Liaise closely with internal teams, including Transport and the Business Development Manager, to ensure smooth operations. Build strong relationships with customers, acting as a trusted point of contact. Conduct market research to identify opportunities and stay ahead of industry trends. Re-engage lapsed customers and maximise business from existing accounts. Maintain accurate stock information within the system Requirements Steel tube industry experience is essential. A motivated, proactive mindset with a passion for sales and exceptional customer service. Strong organisational skills and a willingness to take ownership of administrative responsibilities. Please click " Apply Now " to be considered for our Sales Executive position. Oliver Rae is an Established Recruitment Business with offices based in Walsall and Halesowen. We supply Temporary and Permanent Staffing to a range of sectors. INDPERM

We are currently working with a well-established Housing Association who are looking to recruit an experienced Scheme Manager to support the delivery of housing services within older persons’ accommodation across the Walsall area. This is a customer-facing role responsible for providing day-to-day tenancy and scheme management, ensuring residents can live safely, independently and comfortably in their homes. Key Responsibilities of a Scheme Manager: Deliver day-to-day tenancy and scheme management across older persons’ housing schemes. Act as the first point of contact for residents, supporting them with tenancy-related issues and helping them sustain their tenancies. Carry out regular scheme inspections, ensuring communal areas and buildings are safe, well maintained and compliant with health and safety requirements. Manage low-level anti-social behaviour cases and tenancy breaches, working with other teams where necessary. Support the lettings process, including viewings, housing needs assessments and tenancy sign-ups. Liaise with internal teams and contractors to ensure repairs, maintenance and estate services are delivered effectively. Maintain accurate records and compliance documentation, including fire safety checks and scheme logs. Work with external agencies and community partners to support residents and reduce isolation.What We’d Love To See From You: Experience working within housing management, supported housing, sheltered housing or neighbourhood housing services. Experience supporting older or vulnerable residents. Knowledge of tenancy management and dealing with ASB or tenancy breaches. Understanding of health & safety compliance within housing schemes (fire safety, inspections etc.). Strong communication, organisation and customer service skills. Ability to work independently and manage a varied workload.What’s on offer for this Scheme Manager role: £17 - £19 per hour 22 -25 hours per week Minimum 6-month contract with potential extension Opportunity to work with a reputable housing provider supporting older residentsRequirements: DBS check required Full UK driving licence and access to a vehicle for work purposesIf this Scheme Manager role is for you please apply or contact (url removed)

SF Recruitment are recruiting for a Permanent Finance and Operations Manager for an established business based in Wolverhampton. This is a fantastic business with a prestigious customer base which is continuing on a path of sustained growth. This an exciting role for an individual who enjoys leading a small finance team whilst being a hands on management accountant. My client welcomes part qualified, qualified ACCA/CIMA or qualified by experience candidates. This role would suit someone who enjoys working in an SME environment. Duties include: ▪ Weekly sales ▪ Weekly cash forecast ▪ Monthly management accounts ▪ Annual budgets ▪ Year-end statutory accounts If you are interested in finding out more, please do get in touch and send me your CV and I will contact you

JOB TITLE: Logistics Shift Co-ordinator LOCATION: Wolverhampton, West Midlands SALARY: AM/PM Rotating Shift: £45,730 per annum (£24.09 per hour) Permanent Nights: £51,967 per annum (£27.38 per hour) HOURS: 36.5 hours per week | 2-shifts rotating and static nights THE ROLE We are a leading automotive manufacturing business based in Wolverhampton, looking for two experienced Logistics Shift Co-ordinators to join our team. This is a hands-on leadership role with full ownership of logistics operations across your shift. You'll ensure materials are in the right place at the right time to keep production running without disruption, while driving safety, delivery performance and continuous improvement. You will report to the Material Service Manager and ultimately the Logistics Manager. We have two vacancies: 1 x AM/PM Rotating Shift (includes 10% shift allowance) 1 x Permanent Nights (includes 25% shift allowance) Please note: a 15–30 minute handover before/after each shift is expected as part of the role. Overtime is available for covering additional shifts, weekend work, etc. WHAT'S ON OFFER AM/PM Rotating Shift: £45,730 per annum (£24.09 per hour) Permanent Nights: £51,967 per annum (£27.38 per hour) 25 days annual leave plus bank holidays Overtime opportunities available (weekend work, shift cover, etc.) Hourly paid role — shift allowance and overtime on top of your basic rate Be part of a business actively investing in its logistics structure and people KEY RESPONSIBILITIES Take full responsibility for logistics operations during your shift Conduct pre-shift briefings covering safety, KPIs and plant communications Supervise and direct Team Leaders and Lead Ops, ensuring standards are maintained Deliver robust shift handovers including a full plant walk and shift report Monitor performance against KPIs and take immediate corrective action React quickly to shortages, delivery issues and production changes Manage MHE maintenance and compliance planning Maintain 5S standards across the logistics area Communicate effectively with support departments to prevent and resolve issues Support customer liaison and delivery protection to avoid short shipments Drive continuous improvement and problem-solving activity WHAT WE'RE LOOKING FOR Essential: Experience within a logistics or warehouse environment Strong people management and team leadership skills Relevant MHE licences (counterbalance, reach truck, VNA/combi) Excellent communication and decision-making skills under pressure GCSE English and Mathematics (or equivalent) Desirable: Background in automotive manufacturing (1st tier preferred) SAP or similar WMS/ERP system experience Proven track record of working to tight production and delivery constraints THE ENVIRONMENT You'll be working in a fast-paced automotive manufacturing facility operating tugs, counterbalance trucks, reach trucks, combi trucks and VNA (very narrow aisle) equipment. SALARY BREAKDOWN Basic rate for both roles: £21.90 per hour (£41,573 per annum / 36.5 hrs per week) AM/PM Rotating Shift: Basic rate: £21.90 per hour Plus 10% shift allowance: £2.19 per hour Total: £24.09 per hour (~£45,730 per annum) Permanent Nights: Basic rate: £21.90 per hour Plus 25% shift allowance: £5.48 per hour Total: £27.38 per hour (~£51,967 per annum) INDL

Role: Area Property Operation Manager Contract Length: 6 Months initially Location: Wolverhampton (4 days/week on site) IR35: Inside Rate: £550/day Security Clearance: BPSS (Must undergo ENHANCED BPSS) Candidates MUST be based within a commutable distance Essential: You should have strong experience in property and FM disciplines and be able to demonstrate compliance with statutory, regulatory and professional requirements in previous roles. You should have experience in: Commercial and financial disciplines People management including mentoring, motivating and development Asset management, maintenance and contract & supplier management Managing complex customer relationships and stakeholder liaison Managing multi-project programmes of maintenance or capital investment Highly Desirable: Experience with project management processes is highly desirable. Qualifications Willing to work towards associate (SEO/band B) level membership of relevant professional body, e.g., IWFM Level 4 / 5 – Member, RICS FM Pathway or MRICS, with a preference if already held OR equivalent experience. Hold a NEBOSH or National Examination Board Occupational Safety Health – National Certificate in Construction Health and Safety qualification OR be willing to work towards it. Completed the National Engineering and Construction Contracts Accredited Training and have OR be able to rapidly acquire excellent understanding of the TFM contract, NEC3 provisions and the associated processes. You should have suitable technical compliance training, e.g. L8, HV/LV. Membership of the GPP is required or candidate is expected to be working towards one. Responsible for the management of the facility, including security, maintenance, and other services. Ensure that the needs of the organisation, employees and visitors are met. Monitor and report on internal performance against safety, costs, and quality. Identify deviations and implement remedial actions as appropriate. Manage the preparation, approval and issue of technical specifications and safety documentation through review to implementation. To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed) Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us on (phone number removed). We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know

Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. The Role We’re looking for an experienced Contracts Manager to lead the delivery of multiple housing maintenance contracts, ensuring performance, safety, quality and profitability targets are met. You’ll manage operatives and subcontractors, ensuring that works are completed on time, to specification, and to Axis’s high standards. The role combines operational delivery, client management and people leadership, ideal for someone who thrives in a fast-paced, results-driven environment. This role supports our long-term partnership with Citizen Housing , one of the Midlands longest serving housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. Responsibilities Lead the operational delivery of multiple repairs and maintenance contracts across housing portfolios. Manage and motivate teams of operatives and subcontractors to achieve KPIs, quality, compliance and safety targets. Build and maintain strong relationships with clients, residents and internal stakeholders. Oversee contract performance, financial results, compliance, and customer satisfaction. Monitor progress, quality and specification compliance through site inspections and performance reviews. Manage resources, programming and workflow to maximise efficiency and minimise disruption to residents. Ensure all works comply with Health & Safety legislation, RAMS and company procedures. Chair progress meetings, deliver toolbox talks and drive a culture of continuous improvement. Oversee contract variations, valuations and documentation, ensuring accurate financial reporting. Support commercial teams with forecasting, profitability reviews and business planning. Lead, mentor and develop your teams to achieve excellence in service delivery. Promote sustainability, compliance and equal opportunity across all operations. About You You’re a results-focused leader with strong contract or operations management experience, and the ability to balance commercial performance with excellent service delivery. You have a solid technical understanding of repairs and maintenance and the confidence to build trusted relationships with clients, residents and your teams. Proven experience as a Contracts Manager/Project Manager) within social housing or property maintenance. Formal qualification and/or trade background within the construction industry. Strong understanding of repairs, maintenance and operational management principles. Proven ability to manage budgets, performance KPIs and multi-disciplinary teams. Knowledge of building safety, Health & Safety and compliance standards (IOSH / SMSTS / CSCS / Scaffold Management desirable). Excellent leadership, organisation and communication skills. IT literate with experience using management systems and reporting tools. Full UK driving licence and willingness to travel to sites. Clean DBS. What We Offer Salary up to £60,000 depending upon experience Car Allowance 25 days’ annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox – discounts on coffee, cinema, travel and wellbeing One paid volunteer day each year Ongoing training, development and real career progression, Axis promotes from within Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You’ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know

SHEQ Manager – Chemical Manufacturing / COMAH Environment Upto £65,000 per annum + Excellent Benefits An exciting opportunity has arisen for an experienced Safety, Health, Environmental & Quality (SHEQ) Manager to join a well-established UK-based chemical manufacturing organisation operating within a regulated COMAH environment. This is a senior leadership role, offering the chance to shape and drive SHEQ strategy, compliance, and culture across a complex industrial site supplying multiple high-specification sectors. The Role Reporting directly to senior leadership, you will take full responsibility for the SHEQ function, leading a multi-disciplinary team and ensuring the highest standards of process safety, regulatory compliance, and quality performance. You will act as the key point of contact for regulators and external stakeholders, while playing a critical role in embedding a proactive, safety-first culture across the organisation. Key Responsibilities • Lead, develop and support the Safety, Health, Environmental, Quality Control and Quality Assurance teams, • Maintain and continuously improve compliance with COMAH regulations, ISO standards (e.g. ISO9001, ISO14001) and other relevant frameworks, • Act as the primary contact for regulatory bodies, managing inspections, audits, and ongoing relationships, • Develop, implement and monitor SHEQ management systems, policies, and procedures, • Drive continuous improvement in process safety, risk management, and operational performance, • Lead incident investigations, root cause analysis, and corrective action implementation, • Oversee customer audits, quality complaints, and technical queries, • Chair key internal committees relating to safety, compliance, and quality governance, • Provide expert guidance on SHEQ best practice, legislation, and industry standards, • Support development and delivery of training programmes to enhance workforce competence Skills & Experience • Proven SHEQ leadership experience within chemical manufacturing, COMAH, or other high-hazard/process industries, • Strong working knowledge of COMAH regulations and regulatory engagement (e.g. HSE, Environment Agency), • Demonstrable experience in risk assessment, auditing, and incident investigation, • In-depth understanding of current SHE legislation and ISO management systems, • Experience managing quality systems and laboratory-related processes (e.g. COSHH, SDS, document control), • Strong leadership, communication, and stakeholder management skills, • Ability to influence culture and drive continuous improvement in a safety-critical environment Qualifications • NEBOSH Certificate (essential); Diploma (preferred), • Degree in Chemistry, Science, or Engineering (preferred), • Knowledge of process safety, human factors, and behavioural safety is advantageous, • Experience with analytical techniques (e.g. GC, GC-MS, HPLC) is beneficial What’s on Offer • Competitive salary (dependent on experience), • 25 days annual leave plus bank holidays, • Company sick pay scheme, • Life assurance, • Pension scheme, • Additional employee benefits package Working Hours Full-time, Monday to Friday (day shift) Why Apply? This is a key leadership position within a COMAH-regulated chemical manufacturing environment, offering the opportunity to make a real impact on safety culture, compliance, and operational excellence at site level

Job Title: Digital Growth & CRM Manager Location: Dudley, West Midlands Salary: £36,000 per annum, Hours: 37.5 hours per week, between 8.00am - 6.00pm Contract: Full-time, permanent Black Country Living Museum is seeking a Digital Growth & CRM Manager to lead the Museum’s digital performance and online revenue growth Recognised as Large Visitor Attraction of the Year by VisitEngland, Black Country Living Museum welcomes hundreds of thousands of visitors each year to experience the region’s rich industrial and social heritage This position will play the leading role in ensuring our digital channels help more people discover, engage with and visit the Museum. You will lead the development of our website performance, search visibility, paid media activity and CRM marketing, helping connect audiences with the stories, people and places that make the Black Country unique. What will you be doing? You will take ownership of the Museum’s digital growth and ensure our online platforms deliver strong performance and conversion. Leading the Museum’s strategy for growing digital ticket sales and online engagement Optimising website performance, user journeys, and the ticket booking experience. Managing paid search and analytics agencies, ensuring campaigns deliver strong ROI. Developing and delivering CRM and email marketing activity aligned to the Museum’s programme and campaigns. Improving search visibility through SEO and emerging AI-driven optimisation. Monitoring digital performance (analytics and CRM), translating data into clear, actionable insights to inform campaigns and decision-making. Working closely with colleagues across programming, marketing, and commercial teams to ensure the website supports wider organisational priorities. Line managing the Content & Social Media Executive, aligning content with digital growth objectives. What are we looking for? We are looking for a commercially minded digital specialist who thrives on using data to improve performance and drive results. Proven experience delivering digital marketing or ecommerce growth with measurable commercial outcomes. Excellent analytical skills, with the ability to interpret data (analytics/CRM) into clear insights and actions. Experience managing paid media campaigns or agencies, and optimising performance. Experience improving website performance, user journeys, and conversion rates. Good understanding of SEO and digital discoverability principles. Proactive, entrepreneurial mindset - comfortable testing, launching, and refining digital activity. Enthusiasm for the Museum’s mission and engaging audiences with Black Country heritage. Who are we? We are an award-winning 29-acre open-air museum, celebrating our 50th anniversary in 2028. We champion the Black Country, celebrate its people and communities and share our distinctive heritage and heritage, creating pride today and possibility for the future. Why join us? Black Country Living Museum tells the story of one of Britain’s most influential regions through immersive experiences, historic buildings and a vibrant programme of events. As VisitEngland’s Large Visitor Attraction of the Year, the Museum continues to grow its reach and ambition - championing the Black Country, celebrating its people and communities, and sharing the region’s distinctive heritage with new audiences. You’ll be joining a collaborative and ambitious team with the opportunity to shape how hundreds of thousands of people discover and engage with the Museum online each year. What can you expect? Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations. Opportunity to learn new skills. Competitive rewards & benefits. Supportive & inclusive work culture. Positive attitude to work-life balance. What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV. BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates. Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm. Closing date: 10th April 2026 Interviews are expected to take place from 17th April 2026; adjustments will be made should successful candidates be unable to attend. As we say in the Black Country, tara-a-bit! You may have experience of the following: Digital Marketing Manager, Digital Performance Manager, Digital Acquisition Manager, CRM Manager, Customer Engagement Manager, Digital Conversion Manager, Growth Marketing Manager, Digital Optimisation Manager, Ecommerce Growth Manager, Online Revenue Manager, Digital Strategy Manager, Paid Media Manager, and Marketing Automation Manager. REF-(Apply online only)

We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 250 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion. Job Purpose: Reporting to the Category & Revenue Management Controller, this role leads the improvement and governance of commercial processes, reporting and data flows across Pricing, Promotions, Income, Range and Space, whilst supporting the Trading team. Shapes and prioritises the commercial systems roadmap, focusing on workflows, data integrity and user experience. Provides high quality analysis and insight to support commercial decision making. Accountable for end‑to‑end process integrity, data quality, governance standards and reporting accuracy across Commercial, ensuring consistency and strong ways of working. Key Responsibilties: Process & Control Own the end to end commercial process map (pricing, promotions, income, range & space), clarifying hand offs, SLAs and controls. Reduce failure points and rework through simpler workflows, clear ownership, and standard operating procedures (SOPs). Maintain strong data quality and control, applying practical checks and reconciliations, resolving issues with data owners, and feeding root cause fixes back into processes/SOPs. Reporting & Insight Lead delivery of the core reporting suite (sales & margin, price index, promo effectiveness, income position, compliance, range/space insight). Turn reporting into actionable insight with clear commentary, drivers, and recommended actions. Establish and track a small set of process KPIs (e.g., promo setup accuracy, data error rates, cycle times, on‑time reporting). Systems Roadmap (non‑tech ownership) Shape and maintain the commercial systems roadmap focused on workflow improvements, data integrity, and user experience. Commercial lead for integration of AFB supplier contracts into our commercial systems, working with Tech and system suppliers to ensure accuracy and strong governance. Change & Adoption Lead UAT, training and adoption for reporting/process changes; keep documentation (process maps, data definitions, reporting logic) up to date. Work cross‑functionally (Category, Supply Chain, Finance, Marketing, Store Ops and IT) to embed changes and measure benefits. Leadership Manage, coach and develop team of Commercial Process Managers; set clear objectives, standards and development plans. Generic Responsibilities: Behave within the principles of the company’s values at all times. Maintain employee and organisational confidentiality in line with the GDPR. Demonstrate commitment to equality and diversity. Comply with all legislative and Health & Safety requirements. Person Specification: Proven experience improving commercial processes and reporting within a retail and wholesale trading environment. Strong analytical capability; able to convert complex data into clear, decision‑ready insight. Demonstrable experience of governance and controls (e.g., pricing/promo rules, income checkpoints, audit trails). Expertise in Excel and confidence with BI/visualisation tools (e.g., Power BI) to design and iterate practical reporting. Skilled in requirements definition, UAT, and change adoption — working with Tech to deliver enhancements without owning build. Excellent stakeholder management across Commercial, Finance and IT; concise communicator who can challenge constructively. Confident communicator with solid PowerPoint skills. Organised and delivery focused, able to run recurring cycles while driving improvements at pace. Desirable Experience with pricing/promo/contract management or space/range tools. Exposure to process mapping and continuous improvement methods. Experience leading/mentoring analysts. What's in it for you? Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements Cycle to work scheme Develop your skills and capability in a highly supportive and multi-diverse culture Outstanding Training & Development opportunities Gain hands-on experience in a high volume, fast paced environment Enhanced Maternity & Paternity pay packages Flexible working hours opportunity Excellent additional benefits package including: Early access to your pay through ‘EarlyPay’ 24/7 access to your payslips via HR/Payroll portal 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes) Wellbeing support – access to emotional support, counselling, legal and financial advice Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme Extra Holiday - Purchase Scheme Long Service Awards Join us in making a difference through exceptional service and a commitment to excellence. Inclusive environment: As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role. You may have experience of the following: Commercial Operations Manager, Commercial Performance Manager, Head of Commercial Reporting, Head of Commercial Operations & Systems, Commercial Process Improvement Manager, Senior Commercial Insights Manager, Commercial Excellence Lead, Commercial Governance Manager, Business Process & Reporting Lead, Senior Manager – Pricing, Promotions & Processes, Commercial Systems & Data Integrity Manager, Commercial Transformation Lead, and Continuous Improvement Manager. REF-(Apply online only)

The project buyer will manage procurement activities and supplier relationships within assigned projects, ensuring cost‑effective purchasing, timely delivery, and alignment with project goals. This role requires strong supply chain, negotiation, and project management skills, while professionally representing the procurement function and driving cost‑saving initiatives throughout the contract lifecycle. Client Details The employer is a well-established organisation within the Energy & Natural Resources industry. They are recognised for their expertise and commitment to delivering high-quality solutions to their clients. This is an excellent opportunity to join a reputable company in Wolverhampton. Description Work with Engineering to mutually agree appropriate available material specifications and confirm that material will be sourced to a reasonable time and cost and highlight where possible the material that can be purchased pre-order to secure delivery. Identify critical/safety related long lead items, determine and ensure sufficient early supplier engagement to minimise downstream risks and recommend appropriate sub-contracting strategy with Procurement & Project Buyer Manager where appropriate. Manage subcontractor /supplier contract lifecycle, expediting with regular reviews with the supply chain, updating and reports from the project procurement plan ensuring delivery 'Right First Time', in full and to the agreed cost. Manages variations and change control with the subcontractor /supplier contracts in line with head contract and in agreement with the Projects and Commercial Manager. Work in a team environment with Projects and Quality Department in managing the supply chain, including management/close out of non-conformance reports. Must monitor and review the trending of technical queries (TQ's) on a bi-weekly basis to verify reduction in TQ's and report to Supply Chain Development Manager. Where trend displays an upward move then report on reasoning. Part of the 'Make v Buy' Team, supporting the analysis of 'Make v Buy' costing data. Assess, manage and mitigate subcontractor /supplier risks that could contribute to supply chain disruptions. Regular reporting to the Project Manager on the performance of the subcontractors and/or suppliers. Support, challenge, and advise all stakeholders, ensuring that the best commercial outcomes are delivered in line with the project. Work to harness innovation and add value to deliver a strong focus on customer service. Monitor procedural controls and adherence to policies with all colleagues in order to deliver compliant service within risk parameters and benchmarking standards for customers. Ensure that decisions and recommendations are based on data, benchmarking and relevant consultation. Foster strong supplier relationships that lead to long-term partnerships and continuous improvement. Support to tenders as and when required, engaging with supply chain through early supplier/partner engagement in a formal tendering process ensuring on time and high-quality responses for bid input. Work with wider procurement team to develop and execute Continuous Improvement Activities (CSIP).Profile A successful Project Buyer should have: Knowledge of project life cycles, timelines, budgets, and how procurement integrates with overall project delivery. Industry-specific knowledge not necessarily required, but a good understand on materials, products, or services commonly procured in an Energy or Construction industry would be ideal. Familiarity with contract terms, conditions, and legal requirements for procurement, with the ability to negotiate favourable agreements. Experience in NEC3 / NEC4 form of contract ideal. Expertise in cost-saving measures such as strategic sourcing, demand management, and price negotiation. Competence in managing supplier relationships, including evaluating supplier performance, managing contracts, and mitigating risks. At least 3 to 5 years in a purchasing position managing suppliers, ideally within a project-based environment. Either BA Degree qualified and working towards MCIPS qualification or MCIPS qualified. IT Literate with a good knowledge of Microsoft Excel and Word. Strong communication skills both oral and written. Excellent stakeholder management skills at all levels, internal and external to the organisation. Understanding of Engineering Drawings and Technical knowledge of Metallurgical properties is ideal.Job Offer Competitive salary ranging from £35,000 to £45,000 per annum. Opportunity to work within the Energy & Natural Resources industry. Permanent position based in Wolverhampton. Supportive and professional work environment. Opportunities for career progression and development.If you are a motivated individual with a passion for procurement, this role in Wolverhampton could be your next career move. Apply now to take the next step in your career as a Project Buyer in the Energy & Natural Resources industry

Whileexperience matters,we'remost interested in individuals who live our People Promises: those who do the right thing, are enthusiastic and eager to grow, believe in community spirit, show respect, and enjoy their work.

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