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As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

Senior Customer Experience Manager Location: Kingston (Hybrid) Sector: FMCG / Consumer Goods Level: Senior Manager (Team Leadership + Strategic Customer Ownership)Package: Over £100,000 We are working on behalf of a global household-name FMCG organisation, operating across more than 100 countries

The role involves partnering with the Store Manager to achieve sales goals and maintain high customer service standards. Successful candidates will have leadership skills and retail management experience. A leading athletic footwear company is seeking an Assistant Store Manager to inspire and manage

Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer satisfaction. A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly custome

A vibrant fashion retailer in Greater London is seeking a dedicated Store Manager to oversee daily operations and enhance the customer shopping experience at their Westfield White City location. The ideal candidate will have a passion for fashion retail, strong leadership skills, and experience in a

Experience of managing managers, in a fast-paced, customer-facing environment. What makes a great Lead Customer Experience manager:. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.

Join Platform Property Care as a Customer Experience Manager!. Customer Experience Manager (Housing Repairs/Maintenance). Are you passionate about improving customer experience and leading a high-performing team? Platform Property Care (PPC), part of Platform Housing Group is a well-established prop

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything?. As a Maersk Customer Experience Manager you will be an integral part of establishing the

What makes a great Lead Customer Experience manager. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Experience of managing managers, in a fast-paced, customer-facing environment.

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service.

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura’s strategic alignment across our customers’ partnership journey. Experience in working with complex, multi-divisional, multi-geographical customers. Experience in owning customer relationships and growing contract re

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of community events which support the Company and r

Are you an experienced Customer Experience Manager with a supply chain management background?. As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. Lead in customer experience / order management with customer-

We are now looking for a strategic, analytical Customer Experience Manager to “level up” the function. Customer Experience (CX) Manager – High-Growth Health-Tech Scale-Up. The ideal person for the Customer Experience Manager role will.

A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location. You will be responsible for ensuring an outstanding customer experience and managing store operations.

A community-focused housing organization is seeking a Customer Experience Manager to optimize customer interactions within its property maintenance division. The role involves leading a dedicated team, ensuring high standards of service delivery while effectively managing sensitive customer situatio

Data Delivery Manager - Customer Data Platform (Adobe Experience Platform). Clear passion for customer experience and delivering customer success. Work closely with Campaign Operations Managers and Campaign Managers to provide guidance and alternative approaches to platform utilisation.

The Manager, Customer Experience (CX) is a strategic and operational leader responsible for all facets of the post-go-live customer journey at ClarityRFID. Customer Support, Customer Success, SaaS operations, or related customer-facing roles. This role directly manages the Customer Support and Custo

A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. You will Foster a positive culture, prioritize customer experience, and drive sales. The ideal candidate will have senior management experience in a fast-paced retail e

Lead, motivate, and develop the Customer Experience team to deliver consistently excellent service. Identify opportunities for continuous improvement across customer experience and team performance. Are you passionate about coffee and love meeting new people? We have an exciting opportunity to join

A leading fashion retailer is seeking an experienced Store Manager to inspire and lead their team in delivering an exceptional customer experience. The ideal candidate will have proven store management experience, a passion for retail, and the ability to exceed sales targets.

The EMEA Brand Strategy & Customer Experience Manager, Hollister will lead the development and execution of Marketing Brand Strategy & Customer Experience for the Hollister brand in EMEA, in partnership with the EMEA Brand Strategy & Customer Experience Director. The Manager will work closely with t

As our Customer Experience Manager, you'll be at the centre of driving the overall experience of our customer base with a focus on reactive technical support. Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket c

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

What makes a great customer experience manager. Taking responsibility for the overall customer experience across the store from checkout to back‑of‑house, ensuring we deliver on our customer commitments. Experience leading teams in a dynamic, customer‑facing environment – inspiring others, d

Support them to achieve customer experience targets and help new programmes shape and design successful customer journeys. As Manager, Customer Experience and Quality. Our Customer Experience and Quality team sits within the Operations Centre of Excellence and works like consultants across Energy Sa

As a leader at Allpress, you will take ownership of our Customer Experience team, providing strong, supportive leadership while continuously improving the systems, processes, and standards that underpin exceptional service. Lead, motivate, and develop the Customer Experience team to deliver consiste

The role involves leading a team, shaping customer experiences, and managing operations effectively. A leading beauty retailer seeks a Store Manager passionate about beauty and committed to driving sales excellence. Ideal candidates should have significant retail leadership experience, strong commun

Customer Experience Strategy & Governance Manager. Customer Experience Directorate Strategy.

A leading automotive retailer in England is seeking an Aftersales Manager for their aftersales department. You will be responsible for managing teams of parts, vehicle technicians, and service advisors, while ensuring outstanding customer service. The ideal candidate has previous automotive experien

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

What makes a great customer experience manager:. Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. Leadership experience in a high‑volume, fast‑paced operational setting — whether in re

A leading retail company in York is seeking a Store Manager to oversee daily operations and drive sales performance. The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a pos

Responsibilities include inspiring the team, ensuring exceptional customer experiences, and managing store budgets. A popular fashion retail brand in West Yorkshire is seeking a dynamic Store Manager to lead a fabulous team and drive performance in-store. Ideal candidates will have retail management

A leading grocery retailer in Greater London is seeking a skilled Store Manager to oversee operations and enhance customer experiences. This role requires strong leadership and a customer-first mentality, utilizing data to improve shop performance.

A leading retail brand in London seeks a Store Assistant Manager to support the Store Manager in achieving sales and operational goals. The ideal candidate will have retail management experience and excel in customer service.

A client in the engineering sector is seeking a Senior Customer Service Manager to lead a high-performing team. The ideal candidate will have strong leadership skills and experience in an engineering or manufacturing environment. Responsibilities include coaching team members, establishing performan

A retail company in Greater London is seeking an Assistant Store Manager to support the Store Manager in overseeing all retail operations. Responsibilities include training the sales team, ensuring customer satisfaction, and collaborating on sales strategies. The ideal candidate will have over 2 yea

What makes a great Lead Customer Experience manager:. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Experience of managing managers, in a fast-paced, customer-facing environment.

Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Mandate to

The ideal candidate will drive sales and enhance customer experience while leading and motivating the sales team. A renowned clothing retailer in Greater London seeks an Assistant Store Manager for the Brent Cross store. Successful applicants will have previous retail management experience, strong a

A prominent fashion brand in Greater London is looking for an experienced Store Manager for its Heathrow airport location. Responsibilities include driving store performance, ensuring excellent customer experience, and maximizing sales opportunities. The ideal candidate will demonstrate strong custo

Customer Experience Marketing Manager. Customer service and customer success with intentionality. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster cust

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. Your co

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.