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The Customer Experience and Quality Specialist is responsible for delivering exceptional customer service across multiple communication channels, including webchat and email, while effectively managing and resolving customer complaints in line with company policies. Customer Experience and Quality S

Learn tried and tested techniques for higher rates of customer acquisition, customer engagement, customer service, and sales retention. Our client, based in London, is currently looking for driven and enthusiastic individuals, with full-time availability to start in their thriving sales team due to

Newent, GloucestershireFull-TimePermanentCome and make a real difference as our new Assistant Director of Customer Experience!Were looking for a senior leader who cares deeply about delivering a great customer experience for our tena

Build and lead a new Customer Experience function that partners closely with our Customer Insight and Strategy team to champion the customer agenda across NGED. In this newly created role, you’ll design and deliver a comprehensive end-to-end Customer Experience (CX) improvement programme, driving

This part-time position emphasizes exceptional customer service and engagement, requiring candidates to be outgoing and stylish. Responsibilities include maintaining store presentation, effective communication with customers, and contributing to a collaborative team environment.

A homeware retail brand in Greater London is seeking a Store Manager to oversee daily operations and customer experience. The ideal candidate will have at least 2 years of retail management experience, a passion for homewares, and strong product knowledge. Responsibilities include driving sales, man

Candidates should have experience in retail or hospitality management, showcasing leadership and adaptability. The position offers a permanent contract with a salary of up to £34,400 per annum, with a strong focus on customer service and team development.

This role involves providing exceptional customer service, managing performance, and fostering community relationships. Candidates should possess experience in retail or hospitality and the ability to inspire their teams.

A leading financial services company is looking for a Senior Product Manager to drive AI-powered solutions that enhance customer experiences. The ideal candidate will possess robust experience in product management and AI technologies, and will thrive in a fast-paced, performance-driven environment.

The Customer Experience Team are the first point of contact by phone, email and in person.

Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. You’ll need to possess a real love of fashion, be able to offer excellent customer service with conf

A leading catering company in East Midlands is seeking a part-time Customer Services Assistant. Responsibilities include preparing high-quality food, maintaining a positive brand image, and providing excellent customer service.

A leading convenience store in the United Kingdom is searching for an Associate/Cashier to improve customer satisfaction and boost sales. The position involves operating the cash register, assisting customers, and keeping the store clean. Candidates should have a high school diploma or GED, be at le

A leading grocery retailer in Greater London is seeking an experienced Store Manager to oversee daily store operations and ensure excellent customer service.

A leading sports apparel company in Greater London seeks an Assistant Store Manager to oversee a retail team and enhance customer experiences. Candidates should have leadership experience in retail and a passion for the outdoors.

Ideal candidates will have management experience in a creative, customer-focused retail environment. The role involves achieving sales targets, providing excellent customer service, and ensuring operational effectiveness.

You’ll join the newly formed Customer Experience team, which is focused on building systems that scale capability in service of the customer and giving an exceptional human experience when the customer needs it. Your job to be done is to strengthen the customer experience system as we scale, bring

This role involves operating the cash register, assisting customers, and maintaining the store's cleanliness. Candidates should have a high school diploma or GED, be at least 18 years old, and possess strong customer service skills.

Ideal candidates will have strong skills in TypeScript and React, with experience in APIs and a passion for developing effective technical solutions. This role involves building user-facing platforms, managing the front-end development for customer journeys, and collaborating closely with design and

You will Foster a positive culture, prioritize customer experience, and drive sales. The ideal candidate will have senior management experience in a fast-paced retail environment and a proven track record in managing teams effectively. A dynamic retail brand in Greater London is seeking an experienc

Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. You’ll need to possess a real love of fashion, be able to offer excellent customer service with conf

Customer Experience Specialists act as the welcoming face of the dealership, ensuring every customer receives a first-class experience whether they are visiting for sales or aftersales. We are recruiting for a Customer Experience Specialist to join a customer-focused car dealership, working across b

Senior Customer Experience Specialist to help shape and scale its customer experience systems. As a Senior Customer Experience Specialist, you’ll manage front-line support, own the customer feedback loop, and ensure every interaction is handled with clarity and care. Proven experience in customer

The ideal candidate will have over 7 years in product management with proven leadership experience. Responsibilities include leading market positioning and fostering customer understanding, while championing a compelling product vision.

A leading betting company in the UK is looking for a Shop Manager to create an exceptional customer experience while leading a team to achieve store targets. The ideal candidate will have strong mentorship skills and a passion for building positive relationships with customers.

A housing association in South East London is seeking an Operations Director to enhance customer satisfaction and lead key projects.

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Id

Ideal candidates will have leadership experience in a fast-paced environment. A leading retail brand in London seeks a talented individual for a Mid-Senior level role to develop a store culture that supports creativity and customer engagement.

The role involves supporting the Store Manager with day-to-day operations, driving sales performance, and ensuring customer service excellence. Candidates should have experience in a similar role, particularly in fashion or lifestyle brands, along with strong coaching and communication skills.

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

A global mobility service provider is seeking a passionate and customer-focused individual for a role in customer service and sales. You'll ensure customer satisfaction, manage vehicle rentals, and provide tailored solutions. Ideal candidates will have experience in sales, be communicative, and thri

The role involves empowering a dedicated team to ensure excellent customer service and operational efficiency.

A global information and analytics leader in Greater London is seeking a Senior Product Manager to enhance customer experience and drive product innovation in their Open Access team. The ideal candidate should have strong digital commerce experience and a passion for the customer journey.

A customer-focused car dealership in Luton is looking for a Customer Experience Specialist. Ideal for those with a background in customer service or hospitality, the role focuses on enhancing customer interactions and brand representation.

The role involves driving customer experience, managing sales performance, and coaching the team. A well-known beauty brand in Greater London is seeking an experienced Assistant Store Manager.

The ideal candidate will have management experience in a fast-paced retail environment and a proven track record of exceeding sales targets. Responsibilities include maintaining a positive team culture, analysing sales data for informed decision-making, and ensuring exceptional customer service.

Guide customers in adopting and fully integrating our AI-driven Customer Service product, Fin, to enhance customer experiences, streamline workflows, and maximize retention. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable cus

Ideal applicants should possess experience in retail operations, a passion for customer interaction, and a flexible approach to hours. The successful candidate will lead and nurture a team, driving sales and improving customer satisfaction.

In this vital role, you will be at the forefront of ensuring exceptional customer experiences by understanding and resolving customer queries and complaints. Our client is seeking a dedicated Customer Experience Representative (Complaint Handler) for a full-time, permanent position located in either

A global logistics provider is seeking an Integrated Customer Experience Consultant to enhance customer service offerings. Candidates should exhibit a strong customer service mindset, attention to detail, and preferably have logistics experience.

A well-known retail chain is looking for a Customer Team Leader in West of England. You will guide a dedicated team to enhance in-store service, overseeing operations and ensuring customer satisfaction.

Responsibilities include enhancing customer experience, maintaining store presentation, and adhering to policies. A leading apparel retailer seeks a Brand Representative in Greater London to provide exceptional customer service and create a welcoming store environment. The role offers career advance

This role involves delivering exceptional customer service, meeting sales targets, and participating in team training.

The ideal candidate has experience in retail or hospitality and is passionate about creating a positive team culture.

The role involves leading a dedicated team to ensure high standards in customer care, managing escalations and complex issues while maintaining a premium service experience. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the abili

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer

You'll engage with customers, building rapport and understanding their needs to ensure a seamless experience from order to delivery. A prominent furniture retailer in the UK is seeking enthusiastic team members who excel in customer service. Ideal candidates will possess strong communication skills

A modern HR technology company is seeking an enthusiastic Customer Experience Specialist for their Payroll team. This entry-level role involves supporting customers with UK payroll queries and ensuring excellent service delivery. The ideal candidate has solid payroll experience and exceptional commu