Customer experience jobs in Wolverhampton - Page 15Create job alerts

We are seeking dedicated Customer Experience Specialists that are passionate about enhancing the experience of business travelers. Experience supporting customers via email, live chat, and phone are a benefit. Experience in a customer facing role whether that be retail or call centre environment.

Your Main Duties as a Customer Experience Advisor: • Act as the first point of contact for all customer enquiries across phone, email & digital channels • Provide clear, professional and empathetic customer support • Educate customers on recycling, waste reduction and sustainabilit

We are seeking dedicated Customer Experience Specialists that are passionate about enhancing the experience of business travelers. Experience in a customer facing role whether that be retail or call centre environment. Be a role model and a trusted advisor by showcasing Perk values and a customer ce

A leading coffee company in Greater London is seeking an experienced Head of Customer Experience. This role involves owning and elevating the omnichannel customer journey across various channels and building a high-performing Customer Experience team.

We are seeking dedicated Customer Experience Specialists that are passionate about enhancing the experience of business travelers. Experience in a customer facing role whether that be retail or call centre environment. Are performance-driven and maintain a strong customer-first mentality by deliveri

A retail clothing store is seeking a Key Lead to enhance customer experience and drive sales on the floor. The ideal candidate will have a high school diploma and at least one year of retail experience, while supervisory experience is not required. Responsibilities include supervising Brand Reps and

A dynamic travel management company is seeking a dedicated Customer Experience Specialist in Birmingham to enhance the experience of business travelers. The ideal candidate excels in customer interaction, supports clients with their travel needs, and demonstrates great communication and problem-solv

The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. Thi

A retail chain in Greater London is looking for customer-focused individuals to join their team. The role emphasizes creating a welcoming environment, supporting sales culture, and effective communication with customers. Experience in retail is welcomed but not required.

A leading UK electricity distribution company seeks a Head of Customer Experience to drive customer-first culture and transformations. Candidates should possess demonstrable experience in overseeing significant transformation projects with a focus on improving customer scores and stakeholder engagem

Minimum of 2 years of experience in customer support via chat or voice. Monitor trends and identify recurring issues to enhance the worker experience and improve operations. At least 2 years of experience using CRMs like Zendesk or Salesforce.

We’re offering an exceptional opportunity for a dynamic Head of Customer Experience to design and deliver a comprehensive end‑to‑end Customer Experience (CX) improvement programme, driving initiatives that redefine how we serve our customers and achieve our business objectives. Build and lead

The role involves delivering exceptional customer service, educating customers about digital platforms, and supporting those in vulnerable situations. A leading global bank seeks a passionate Customer Service Consultant in Dudley.

The successful applicant will ensure profitability and deliver exceptional customer experiences.

The role involves delivering exceptional customer service, educating customers about digital platforms, and supporting those in vulnerable situations. A leading global bank is seeking a passionate Customer Service Consultant in Dudley.

The successful candidate will be responsible for greeting customers, providing tailored fashion advice, and ensuring smooth daily store operations. Excellent communication skills and a customer-centered approach are essential, along with reliability and flexibility to work on a rota basis.

A global mobility service provider is seeking a Customer Service and Sales Associate in Greater London. In this role, you will ensure customer satisfaction and manage rental agreements.

A leading UK retailer is seeking an experienced Store Manager to lead a dynamic team and deliver exceptional in-store experiences. You will manage daily operations, drive sales performance, and foster a professional selling culture to meet customer needs. Ideal candidates will have proven retail man

A leading airline and holiday provider is seeking a Lead Customer Resolution Executive to manage a team dedicated to resolving customer queries. The ideal candidate will have robust experience in customer service and team leadership in the travel sector.

This role involves setting strategy and improving customer service quality while collaborating with teams to enhance customer experiences. A leading aviation analytics company is seeking a Global Head of Customer Support to lead their global support organization. The ideal candidate should possess c

Your experience in customer service and team leadership, especially in the travel industry, will be crucial. A leading airline and holiday provider based near Luton Airport is seeking a Lead Customer Resolution Executive. In this full-time role, youিটার manage a team dedicated to resolving c

The role involves crafting end-to-end user experiences, advocating for customer inclusivity, and using Figma for design. Candidates should have demonstrable experience in UX design and a collaborative mindset to work with multi-disciplinary teams.

Plan the operation of the theatre and customer experience team to ensure the security and wellbeing of staff, customers, assets, and resources. As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through

Collaborating with different functions to ensure optimized customer experience. Using omnichannel approach to engage with customers through different channels, including in-person and remote interactions. Experience of successful primary care and hospital pharmaceutical sales.

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

We are seeking dedicated Customer Experience Specialists passionate about enhancing the experience of business travelers. Performance‑driven with a strong customer‑first mentality by delivering high‑quality service to a steady stream of customers daily. Experience in a customer‑facing role,

Customer service experience required; travel or hospitality experience preferred. Travel Customer Experience Representative (Remote). Prestige Travel Agency by Mich USA is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through pos

A global travel management company in Birmingham is seeking Customer Experience Specialists to enhance business travelers' experiences. You'll support customers through various channels, ensuring satisfaction and innovation in corporate travel management. Ideal candidates have exceptional communicat

The role involves providing excellent customer service, maintaining high retail standards, and implementing local marketing strategies. Candidates should have experience in fast-paced retail environments and possess strong communication and organisational skills.

A global specialty retailer is seeking an engaging Brand Representative responsible for delivering exceptional customer service, creating a welcoming store environment, and driving sales.

A leading ethical beauty brand is seeking a Customer Consultant in Uxbridge. Your role will involve delivering exceptional customer service and supporting the management team in driving sales. You'll engage with customers, offer expert advice on a wide range of products, and uphold the company's val

Proven experience in Customer Experience / Customer Service leadership, ideally within a high‑growth D2C or e‑commerce environment with B2B exposure. We’re looking for a senior, hands‑on Head of Customer Experience to own and elevate the end‑to‑end journey for our customers across all ch

Compile all service impacting processes from VMO2 related to nexfibre service delivery and assurance in customer operations, including main customer operations processes related to customer service delivery and customer incidents resolution or customer requested works. Management of customer service

A leading cosmetics company in the United Kingdom is seeking a passionate Store Manager to deliver exceptional customer experiences and drive sales growth.

The ideal candidate will have retail management experience and excel in customer service.

A community pharmacy in Greater London is seeking an experienced Shop Manager to oversee daily operations, staff management, and customer service. The ideal candidate will have at least 3 years of managerial experience, demonstrate strong leadership and organizational skills, and ensure high standar

Candidates should have proven experience in large-scale customer experience improvements and a passion for customer centricity. A major utility company in the UK seeks a Head of Customer Experience to lead transformational initiatives that enhance customer engagements. This strategic role involves c

The role demands a minimum of 2 years of retail management experience and a customer-centric approach. The company offers numerous benefits, including a 50% staff discount and 25 days of holiday, enhancing the overall employee experience.

The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include training the sales team, ensuring customer satisfaction, and collaborating on sales strategies.

A global fashion retailer in Birmingham is seeking a Permanent Department Manager to lead a customer-centric team. The role involves overseeing performance metrics and ensuring compliance with safety standards, requiring management experience and a commitment to excellent service. This position offe

In this role, you will motivate your team to deliver exceptional customer experiences while achieving store targets. A leading recruitment agency is looking for an experienced Retail / Hospitality Manager in Willenhall, UK. This position is ideal for those passionate about customer service and peopl

Here, you will find the scale, ambition, and support to deliver bold, innovative solutions—raising the bar for digital accessibility, delivering excellence in customer experience and driving productivity in service delivery. Strategic vision & delivery: Define and deliver the county wide strategy

A leading sleep product company is seeking a Head of Customer Experience to revolutionize their customer interactions and journey. Ideal candidates will have extensive experience in CX for ecommerce and a proven track record in team building and transformation. You will lead a dedicated team, embedd

The front-line of problem solving, combining a technical mind with people skills to build customer experiences that delight and scale. You will be defining, building and operating the critical business processes that deliver for customers and installation partners. Understanding our primary partners

A premium lifestyle brand seeks a passionate team player to enhance the customer journey and support management. The role involves delivering a superior sales experience, maintaining brand standards, and utilizing store systems effectively.

Luxury Travel Consultant – Customer Experience (Remote). Luxury Travel Consultant – Customer Experience (Remote). Customer service experience in travel, hospitality, or a related field preferred.

The ideal candidate will have a strong background in retail management, focusing on driving sales and enhancing customer experience.

Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. We’re hiring a Head of Customer Experience. You’ll own Customer Experience as an operating system, making energy feel transparent, effortless and human.