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Sales Account Manager (UK) Hybrid *Please note this role is based in London and requires you to be in the office three days a week, subject to change. About Pipe Pipe is building cutting-edge embedded financial solutions to help small businesses and software companies build something bigger. We’re a remote-first team of problem solvers who build and ship at a high velocity. We’re customer obsessed and leave our egos at the door. If this sounds fun, join us! The Role As an Account Manager, you will be a key member of our dynamic Sales Organization, serving as a trusted sales advisor to the end users of our PayFac and ISV partners. Your primary mission will be to assist our partners' merchants in onboarding, qualifying, and activating their Pipe offers. In this role, you'll own the entire sales cycle from the initial engagement to the deal closure. Your key responsibilities will include: • Engage with partner merchants, understanding their needs and demonstrating how our Pipe offerings can meet their business objectives, • Manage the entire sales cycle, including prospecting, lead qualification, presentation, negotiation, and closing, • Serve as a dedicated advisor, providing expertise and guidance to ensure a seamless, • onboarding and activation experience, • Monitor and report on sales performance metrics, aiming to meet or exceed targets, • Collaborate closely with the Customer Success and Customer Service teams to ensure a cohesive customer journey and sustained satisfaction, • Provide feedback to the product and marketing teams to help shape our offerings based on market needs and customer feedback Qualifications • Bachelor’s degree or 2 years of experience in a related field, • Proven track record in sales or customer-facing roles, ideally within a fintech, credit, SaaS, or financial services environment, • Strong understanding of sales processes and dynamics, with the ability to negotiate and close deals effectively, • Exceptional communication and interpersonal skills, with an emphasis on building trust and advising customers, • A self-starter mentality with the drive to initiate and manage projects independently, • Proficiency with CRM software (Salesforce) and sales management tools In general, you will be successful at Pipe if: • You want to join a quickly growing startup and make an impact., • You want to be part of a team that holds each other to high standards., • You take end-to-end ownership of your work and enjoy working with different functions across the company., • You have strong written and verbal communication skills., • You want to work in an environment that values and rewards excellence. Compensation and Benefits We are a fully remote company and we believe in taking care of our employees. As a Pipe employee, you’ll receive: • The best equipment to help you do your job., • Flexible vacation and work hours. We believe in a healthy work-life balance (really!), • Private health insurance., • Generous parental leave for anyone who is growing their family, regardless of gender., • Great colleagues! We value a culture of authenticity, humility, and excellence. We want you to make a mark on our culture. Compensation: This role offers a base salary of £52,000, with an additional £34,000 in on-target commission, bringing total on-target earnings to £86,000. You will also receive equity as part of the overall compensation package. We are working to build amazing products, and an amazing place to work too.

Customer Development Executive – McCurrach on behalf of Carlsberg Britvic Location –Kilburn & Surrounding areas (Ideal postcode NW6) Permanent ,Full time – 40 hours per week Salary £32,000 basic + 20% Bonus Ready to power up your Sales career? Passionate about the most iconic and popular beers and soft drinks? Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy. With a strong national footprint, the Carlsberg Britvic business includes 6 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed. In this role as Customer Development Executive, you will help grow Carlsberg Britvic market share within your defined territory. Working as part of a successful team, you will drive sales of our fantastic portfolio of Beers, Ciders and Soft Drinks by maximising brand availability and visibility in Symbol and Independent stores. This is a unique opportunity to join this exciting partnership, where we will equip you with the necessary tools, training, and support to succeed. WHAT YOU’LL DO Working with a Regional Sales Manager, and selling our amazing Soft Drinks and Beers portfolio, you will be responsible for making face-to-face contact with Convenience (Symbol & Independent) retailers, establishing and retaining new business opportunities, and delivering a business plan for your territory focused on maximising sales opportunities. If you bring the energy and passion, we will support and develop you to: • Partner with our customers by building outstanding relationships in convenience stores, understanding retailer’s needs, their local consumers, and executing solutions., • Adopt a full category based selling approach to growing and developing every outlet you work with for the benefit of both the retail outlet and Carlsberg Britvic., • Create a winning territory business plan and take a business development approach in your territory to grow sales and market share., • Use data and evidence-based retailer successes to drive best practice in your territory, region, and across the team., • Develop a growth mindset and adaptable approach that demonstrates an ability to offer alternative approaches to tackling challenges and winning over your stores. ABOUT YOU • You are a fun, passionate, driven, and target-orientated team player who can bring brands to life!, • Your entrepreneurial style means that you thrive on being the key contact for customers, driving new business, and maintaining sustainable relationships., • You are eager to win, advocating our brands and putting consumers at the heart of what we do and sell., • Strong communication, presentation, and interpersonal skills will be key to your success in this role., • You may have previous experience in Direct Sales/Convenience or FMCG., • Good administration, organisational and planning skills, commercially astute with great negotiation techniques., • Self-motivated & IT and Social Media literate., • Strong and Resilient with the personal energy and will to act at pace., • Participating as part of a team in a proactive manner., • Full valid manual driving licence, eligibility to work in the UK and live within a 60-minute commute from the location of the role all essential. WHAT WE OFFER • A starting salary of £32000, smash your targets and earn a 20% quarterly bonus!

Key Account Manager – Grocery North London – office based We’re exclusively partnering with Lotus Bakeries on a major commercial growth project, supporting a number of hires across National Account Management and Category Management. With a portfolio that includes Lotus Biscoff, TREK, Nakd, Peter’s Yard and BEAR, this investment reflects a clear commitment to accelerating performance across some of the most recognisable and high growth brands in the category. This is a brilliant opportunity to take ownership of high street and discount customers, with real accountability and exposure to the wider commercial strategy. Key Responsibilities: • Own and manage key high street and discount retail accounts, building strong and effective customer relationships, • Drive growth across your accounts, identifying opportunities to increase distribution, visibility and sales, • Lead day-to-day customer management including promotional planning, pricing and trade spend tracking, • Analyse performance data and customer insight to inform decision making and drive account performance, • Support and contribute to joint business planning and longer-term customer strategy, • Manage P&L responsibility across your accounts, ensuring delivery of volume, value and margin targets, • Work cross-functionally with category, supply chain and marketing teams to ensure best-in-class execution What we’re looking for: Experience managing retail customers, ideally within high street or discounters Commercially aware with strong numerical and analytical capability Confident managing customers and building relationships with buyers and key stakeholders Proactive, resilient and comfortable operating in a fast-paced environment A team player who is keen to learn, develop and take on more responsibility If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career: contact us today. Please get in touch with or click “Apply Now” to be considered for this vacancy. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified candidates. By applying, you agree to our Privacy Policy. The Advocate Group is acting as an employment agency in relation to this vacancy.

At Saint‑Gobain Ecophon, we are looking for an Area Sales Manager (Major Accounts) to join our commercial sales team, working with a client base across Architects, Main Contractors, Sub‑contractors & distributors, selling our Ecophon products. You will be working with our customer base across the Greater London region and be responsible for developing and implementing a targeted, structured area sales plan, delivering sustainable growth, increased market share and an optimal product mix. You’ll be a proven, commercially driven salesperson, highly customer‑focused, with experience selling building products or solutions into similar markets, and confident managing major and strategic accounts within a defined territory. The role is field‑based across London, with a significant proportion of time spent working in Central London. What we’re looking for: • Experience working within B2B sales, preferably within construction, building products, specification or distribution environments, • Strong commercial acumen, including negotiation and margin management, • Proactive and analytical, able to identify opportunities, forecast pipelines and plan territory activity, • Strong questioning, fact‑finding and influencing skills, • Ability to build and maintain relationships with stakeholders at all levels, including major accounts, • Highly organised, resilient and able to manage multiple priorities independently What you will be doing: • Developing and delivering a structured area sales plan aligned to regional and national objectives, • Proactively managing, retaining and growing major and strategic accounts across the territory, • Driving specification activity and improving conversion ratios and market share, • Supporting contracts and negotiating commercial agreements within agreed authority levels, • Regularly visiting customers across Greater London to build, maintain and grow strong relationships, • Acting as the focal point between customers, sales teams and internal stakeholders, ensuring effective communication, forecasting and service delivery Are SG Ecophon and Saint‑Gobain inclusive employers? Saint‑Gobain is the worldwide leader in light and sustainable construction, improving daily life through high‑performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision‑making and innovation. So, whoever you are, and whichever Saint‑Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint‑Gobain, we’re always open to new ways of working. Everyone has different needs and commitments. We’ll happily discuss any need you might have for this role: flexible hours, job‑sharing, part‑time working, or anything else that matters to you. We can’t promise to meet every request when we’re recruiting, but we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person.

About the Company The Role: Reporting to the Commercial Operations Associate Director. Your goal will be to provide outstanding service to our clients and work closely with colleagues internally. You will be a confident communicator both on the telephone and via any written communication. You will be required to work well under pressure to ensure all account openings and new enquiries are dealt with in a timely manner. You will have a keen eye for detail maintaining our CRM system and producing reports on a daily and weekly basis. This is an office-based role, primarily on the phone and email, so you will need to be confident, enthusiastic and willing to learn in order to develop yourself as an individual. About the Role Key responsibilities of the role are: • Responsible for issuing account forms, obtaining references and the account opening process before it is passed to our CFO and Credit Control Team, • Completing reports for the daily KPI dashboards, • Monitoring the Info and New Accounts inbox, • Assisting Customer Service and the Sales Team with any pricing exercises and updating our internal systems as necessary, • Liaising with Transport and Customer Services on a daily basis to ensure wasted journeys are dealt with in a timely manner, • Producing end of month reports for specific customers as and when required, • Maintaining the CRM and ensuring a new sites listing is issues to the relevant people on a weekly basis, • Setting clients up with access to our online portal, • Managing a WhatsApp group and passing on relevant information to various departments/ personnel within the business, • Completing Outstanding Tickets on daily basis, • Answering any Sales calls and overflow lines, • Assisting with obtaining skip permits from the local councils, • Learn and complete the SMARTWaste setup, • Completing new supplier questionnaires as and when required, • Ad-Hoc duties as set by your Line Manager Qualifications Qualifications/Experience: • Intermediate level of Microsoft Office skills, • Ideally have previous exposure to the Waste Management and Recycling industry, • Experience of working in a fast-paced environment Required Skills • Be self-motivated with an analytical mind and a keen eye for detail, • Ambitious dynamic go getter with a real can-do attitude, • Confident communicator, both verbal and written, • Good team player as you will be required to work with a range of personnel internally and externally, • Work well under pressure and to set timelines in a professional manner Equal Opportunity Statement We are committed to diversity and inclusivity.

Electrical Engineer Location: Golders Green, London 40 Hours per week – 8am-5pm Van Included Are you an experienced Electrical Engineer looking to join a dynamic team where your expertise will make a real impact? We’re seeking a proactive and skilled Engineer (Electrical Bias) to help us deliver exceptional service standards across our contract. Key Responsibilities · Ensure full awareness of and compliance with contractual KPIs and SLAs. · Maintain accurate and timely updates within the Aurora Computer-Based · Maintenance System, ensuring PPM and reactive tasks are completed with correct data. · Work closely with the Lead Engineer and Contract Manager to consistently maintain high service levels. · Support the Contract Support team to drive excellent customer satisfaction. · Carry out Planned Preventative Maintenance (PPM) in accordance with manufacturers’ guidelines. · Complete and return all PPM and work-related documentation promptly. · Manage fast and effective procurement of materials and services; proactively identify additional works and raise quotations. · Investigate major operational incidents and produce reports as required. · Attend all callouts in collaboration with the helpdesk team. · Promote and uphold strong Health & Safety culture across the team. · Carry out both reactive and planned maintenance tasks as needed. About You · Proven experience in electrical engineering with a recognised qualification, including 18th Edition certification. · Strong understanding of Health & Safety and safe working practices. · A proactive approach with the ability to anticipate, diagnose, and repair faults efficiently. · Excellent problem-solving skills and attention to detail. · Willingness and availability to participate in the on-call rota (essential). What’s in it for you? · 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service! · Overtime availability · Matched pension · Life Assurance & Private Medical Insurance (after 12 months) · Flexible benefits including retail discounts, electric car scheme, wellbeing support · Recognition & referral bonus programmes · Volunteering day & Employee Assistance Programme At Dalkia, we’re passionate about delivering high-quality facilities services that keep our clients’ buildings running smoothly. We promote a culture of safety, collaboration, and professional growth. As a Maintenance Assistant, you’ll be a valued member of a trusted team committed to excellence and customer satisfaction. We are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.

BioTalent are supporting a global leader in the development, manufacture, and distribution of innovative radiopharmaceutical products used in advanced diagnostic imaging and targeted therapies. With decades of industry expertise and international operations, they support millions of patients each year through high-quality, life-enhancing medicines. Our organization operates within highly regulated healthcare environments and is committed to innovation, operational excellence, and the highest standards of quality and patient safety. The Role We are seeking a Senior QA Specialist to design and implement analytical testing processes for radiopharmaceutical products while ensuring the QC Laboratory remains fully compliant with GMP and GLP standards. This is a hands-on, site-based role combining Quality Assurance oversight with active involvement in Quality Control activities. Key Responsibilities • Ensure production and analytical methods comply with GMP guidelines, pharmacopoeial standards (EP/BP), and product specifications., • Maintain and support the Quality Management System (QMS), including Deviations, OOS, CAPA, Change Control, Complaints, Recalls, Risk Assessments, Supplier Approval, and Validation documentation., • Review and approve QC analytical and microbiological results; manage investigations and ensure data integrity compliance., • Perform and oversee QC testing of radiopharmaceutical products in line with regulatory and internal standards., • Lead or support root cause investigations and implement effective corrective and preventive actions (CAPA)., • Maintain laboratory documentation, logbooks, validation master plan (VMP), equipment calibration schedules, and stock control., • Support batch release activities, audit readiness, and regulatory inspections., • Train technicians in SPECT and PET QC analytical testing across UK sites., • Support the QA Manager with day-to-day quality oversight and continuous improvement initiatives. Education & Experience • Degree in a related scientific discipline., • 2–3 years’ experience in radiopharmacy Quality Control., • Working knowledge of pharmaceutical chemistry and Good Manufacturing Practice (GMP)., • Strong attention to detail and practical laboratory skills., • Excellent communication and teamwork abilities., • Ability to work under pressure and manage priorities effectively., • Good customer-facing skills and professional conduct., • Basic computer literacy and strong time management. Reach out for more information to:

Maintenance Manager, West London, £80,000 - £85,000, 4 on 4 off days We are working with a leading FMCG food manufacturing business who are seeking an experienced Maintenance Manager to join their growing engineering team. This is an excellent opportunity to join a well-established organisation with strong growth plans, offering genuine career progression as the business continues to expand. The successful Maintenance Manager will be responsible for ensuring the smooth and efficient running of the Engineering Department, reporting directly into the Head of Engineering. You will lead a team and play a key role in driving performance, reliability, and continuous improvement across the site. Maintenance Manager key responsibilities include: ·Leading, managing, and developing a team of up to 6 direct reports and 10 indirect reports, including contractors ·Overseeing planned preventative maintenance (PPM) schedules and their effective implementation ·Managing contractors on site and ensuring compliance with site standards ·Allocation and prioritisation of workloads across the engineering team ·First and second line management responsibilities ·Conducting performance reviews and staff appraisals ·Driving KPI performance including maintenance delivery, health & safety, quality, and waste reduction ·Providing strong technical leadership with a proactive approach to equipment reliability and failure prevention ·Supporting and delivering engineering projects across the site Essentials for the Maintenance Manager: ·Electrically biased engineer with a recognised apprenticeship background ·Strong experience within FMCG, food production, or process manufacturing environments ·Proven leadership and man management experience ·Strong understanding of PPM systems and reliability engineering ·Excellent problem-solving skills with a hands-on approach ·Strong knowledge of health & safety and compliance standards ·Right to work in the UK You will be joining a highly respected and long-established FMCG food manufacturer with a strong customer base and a reputation for quality and reliability. The business is continuing to invest and expand, creating excellent opportunities for personal and professional development. As the company grows, so will your career.

Quality Assurance Coordinator Trade Association Hybrid – 1 Day Central London Office, 4 Days Home (flexible) Basic Salary c. £33,000, 28 days holiday plus Bank Holidays, 10% of salary contributed towards pension fund, Employee Assistance Programme Package. Permanent, Full Time Our client, a highly established and reputable trade association with over 2,000 member companies, is seeking a Quality Assurance Coordinator. The Trade Association is looking for a proactive Quality Assurance Coordinator who will review audit reports, help to ensure the credibility of their Code of Practice (COP) and Chain of Custody (COC) Standards implementation and reporting of audit results. You will be a professional who can demonstrate experience with responsible business standards across supply chains, and the related risks. You will be a clear writer and communicator and provide timely and accurate support to certified members. This is a dynamic role within a growing organisation. The core responsibilities are outlined below with the responsibilities expected to develop over time in line with emerging business needs, regulatory changes, and the individual’s demonstrated capabilities. Flexibility, adaptability and a proactive approach to change are essential qualities for success in this role. You will contribute to the Certification Team workflow, report operationally to the Assistant Manager of Quality Assurance with overarching accountability and strategic oversight provided by the Senior Quality Assurance Manager, and collaborate closely with the Compliance Assurance Team. Person Specification Essential Experience of assurance and certification systems or auditing, in environmental or social standard systems Understanding of responsible business practices and environmental and social issues (e.g. labour and working conditions, responsible sourcing and human rights, environmental management, etc.) Experience communicating with external stakeholders High proficiency in verbal and written English; ability to communicate complex technical terms concisely (in plain English); familiarity with the language used for standards Excellent and professional customer service and strong interpersonal skills Project management Attention to detail Initiative and collaborative working style Problem-solving skills and critical thinking Ability to work in a fast-paced environment, both independently and within a team Desirable A bachelor’s degree in Human Rights, sustainability or similar Familiarity with voluntary standards, certification schemes and initiatives Experience in data analysis and reporting Proficiency in other languages used by members (e.g. French, Italian, German, Spanish) To apply please send your CV to be considered for this position. Due to the volume of applications, only shortlisted candidates will be contacted. If you have not heard back within 10 working days, please assume your application has not been successful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with over 10 years of expertise delivering tailored permanent, temporary, interim, and executive search solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

About the Role: Grade Level (for internal use): 10 The Team: It's a dynamic global team, where the work changes daily. "You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. "This team will develop and execute data driven processes to deliver world class customer experience. "Your role may focus on migration, onboarding or global strategic accounts. Responsibilities: • Lead proactive and innovative customer engagement initiatives in close collaboration with Marketing, Product, Account Management, and Sales teams. Cultivate strong relationships with power users and key stakeholders., • Develop specialization in key industry verticals or customer segments. Stay attuned to client business objectives and market trends to identify tailored solutions. Deliver tailored training sessions (virtual/in-person) aligned to user roles and workflows., • Continuously deepen understanding of Data & Research products and services, including new features and offerings. Act as a knowledge resource across the team by sharing best practices, campaign strategies, and leading special projects or initiatives., • Drive user adoption and product usage growth through targeted campaigns, webinars, and one-on-one engagements. Maintain strong relationships across user personas., • Analyze and evolve customer profiles within Salesforce, capturing key attributes such as departmental use, geographic presence, and business objectives., • Partner with fellow CSMs to evaluate engagement across product areas and accounts, aligning on opportunities for coordinated outreach or specialization., • Monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities, • Capture and synthesize client feedback, ensuring enhancement requests are routed to the appropriate product stakeholders. Influence product roadmaps by surfacing customer insights and trends., • Evolve the digital customer engagement strategy to scale impact across the userbase. Leverage webinars, digital channels, automation tools, and data insights to drive product adoption., • Leverage CRM and engagement platforms (e.g., Salesforce, ChurnZero) to plan, track, and optimize client interactions and campaigns. What We're Looking For:, • Positive, proactive attitude and ability to work well in teams, • Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner, • Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction., • Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment, • Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications:, • Bachelor's degree required (Finance, Economics or related field preferred), • 3-5 years work experience (experience in financial services industry and/or in a sales/account management role preferred), • Language skills preferred (French, Spanish, Italian), • Any knowledge of CRM systems (such as Salesforce, ChurnZero, SalesLoft), data analytics (Power BI), or research platforms would be advantageous About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)

We are supporting a leading international mechanical and electrical (M&E) engineering contractor founded in 1992, specializing in design, installation, and facility management across commercial, residential, and industrial sectors, to find a QEHS Lead to based form their London office and support UK region of operations. Reporting to the UK Regional Director, as the UK QEHS Lead for Electrical & Mechanical services you are responsible for providing direction and leadership for QEHS matters & management systems across the UK region of operations and group operations carried out in the UK, through the integration and overseeing of compliant QEHS systems, requirements and resources that will ensure quality, environmental sustainability, and workplace health and safety compliance in line with requirements. Based out of the London office the role will require project visits, as required onsite duration support & regional travel visits. • With direction and support from head office Dublin, be the QESH champion for the UK business, • Proactively promote a QEHS culture of right the first time, incident and injury free throughout UK operations., • UK regional point of contact for all QEHS tender and qualification submissions, clarifications, meetings, etc., • Provide direction and leadership for regional QEHS requirements., • Take responsibility for implementation and monitoring of QEHS systems, processes, programs and initiatives set by the region and the group, • Drive ownership, responsibility and hold people accountability for QEHS, while proactively planning and aligning compliant activities across the relevant regional departments & supply chain partners., • Communicate effectively in order to drive the implementation and change in support of the consistent implementation & compliance of QEHS policies and procedures., • Manage and coordinate the regional QEHS team and as required support from group QEHS management., • Provide support to other group business units exploring UK opportunities and executing projects i.e. data centres, energy, industrial, life science. As the UK QEHS Manager you will: • Roll model visible leadership., • Oversee and direct the overall QEHS requirements for the UK as well as QEHS management systems including compliance with ISO45001, ISO14001, ISO9001 and other UK specific standard / certification / accreditation as relevant., • Assist regional management and leadership on all QEHS region and required group obligations., • Supply chain partners compliance to requirements., • Sustain a culture of continuous improvement., • As required prepare and present to management and leadership a review of UK QEHS performance indicator measure’s., • Lead and continually enhance customer satisfaction, engagement and relationships., • Lead the UK quality expectations in line with industry, national, international, client, customer and business requirements & standards., • Through proactive risk assessment and other best-known methods identify & mitigate incident and injury risks., • Advise on hazard and risk management and ensure an improvement plan is created/monitored to resolution by assigned owners., • In emergencies, initiate required actions immediately, contact and communicate with all internal relevant contacts., • Facilitate & support the reporting & investigation of incidents and dangerous occurrences, ensure that root causes are identifies and recommendations made are delivered to prevent reoccurrence and improve controls., • Provide statistical summaries of QEHS events to management and draw attention to significant trends and occurrences., • Ensure all training and development needs are identified, coordinated, controlled, logged and managed, • As required notify the regional authorities i.e. HSE, Environmental Agency, • Manage & coordinate all aspects of CDM regulations and requirements pertaining to QEHS In order to do this, it is expected you will: • Use analytical and problem-solving skills., • Use your ability and aptitude to interpret stakeholder requirements and implement necessary processes., • Apply strategic, methodical and logical approaches to work, • Have strong communication skills, • Communicate professionally in both verbal and written context to all stakeholders., • Provide strong visual awareness for resolution (spotting of unsafe conditions, behaviours, environments and quality defects before they become an issue), • Strong influencing skills, as project management teams influence all levels on projects. What we offer • Competitive salary package aligned to experience and expertise, • Senior, group-wide role with real influence on delivery and standards, • Long-term career development and professional training, • Exposure to complex, high-profile international projects, • A collaborative culture where quality, safety, and people matter

Roles & Responsibilities About Us Group Metropolitan was founded in 1985 as an electrical contractor carrying out small moves and changes projects for a select few clients. Over the past 35 years, we have grown into a turnkey Principal Contractor offering in-house tradespeople, with a projected turnover of £80m. This has been achieved by working collaboratively with our clients to understand their needs and become an extension of their business,’ expanding our service offerings and geography to meet the expectations required. Whilst the business has seen organic growth over the years, our core values of Safety, Quality, Integrity and People, remain the same. Group Metropolitan is an equal opportunities employer committed to fostering a supportive and inclusive workplace. We value dedication, innovation, and teamwork, and we strive to provide an environment where all employees can thrive. About The Role: The role of a TEGG Technician is to Provide the predictive, proactive and preventive test technologies as described in the TEGG Service preventive maintenance agreements and TEGG Task software. Troubleshoot, repair, maintain and install electrical systems and related equipment as assigned. Assume day-to-day coordination of specific agreements or DES work, as assigned, to assure contractual commitments are met in a timely, cost-effective manner. Type of contract: - Permanent Department: - TEGG Hours: 7am - 4pm Location: Site Based / Greenwich Salary: DOE Generally, the above hours will be flexible in line with the needs of the business. We operate a fair working policy but if any extended overtime is worked by agreement of you line manager, then overtime payment will be applicable Responsibilities • Upon receiving a Customer complaint, follow systematic questioning techniques and relate answers to the functioning of the systems., • Follow point-by-point troubleshooting guides to find equipment faults in a short period of time., • Avoid needless callbacks by checking the complete system before leaving the job., • Check safety and limit controls for proper settings before leaving the job., • When faced with a seemingly unsolvable problem, is not afraid to seek out assistance of others to help solve the problem., • Use proper tools and instruments for troubleshooting., • Use expert Troubleshooting knowledge to assist other Certified TEGG Electricians/Technicians in solving problems., • adhere to a planned call schedule., • Complete a Service Report prior to leaving the jobsite. Requirements • Manage personal time to assure maximum productivity. Demonstrate capability of handling a heavy workload of calls., • Understand electrical systems, appropriate codes and industry standards. Assure that permits are secured where applicable. Provide design input as requested., • Logically communicate information Customers should know., • Assure that the Customer has a thorough understanding of the ongoing or future work that the company is performing., • UK Driving license, • Ability to comprehend the basic understanding of operating a personal computer and accessing software programs as needed., • Ability to understand the basics of word processing software package functions including, but not limited to Microsoft Office, Excel, MS Word Benefits • Following 12 months of continuous employment, you are entitled to become a beneficiary of the Employee-Owned Trust (EOT) scheme., • Private Healthcare., • Private Dental Insurance., • Life Insurance., • Pension Scheme., • Length of Service reward scheme., • Tradepoint discount scheme., • Private Financial Advice.

OUR CLIENT Pleased to be working with our client, F.D. Copeland & Sons who are seeking a highly capable Quality Systems Manager to lead, maintain and continuously improve their Quality Management System across food safety, auditing, compliance and Health & Safety. This is a hands‑on, influential role where you will work cross‑functionally, drive high standards, and ensure we remain fully compliant with BRCGS, ISO9001 and industry expectations. PLEASE NOTE: This role will require being on site daily in Woolwich. THE ROLE Quality Management System You will oversee all elements of the QMS, ensuring documentation, standards and processes remain current, compliant and fully embedded across the business. Key responsibilities include: • Oversee and maintain the Quality Manual and Standard Operating Procedures (SOPs), • Liaise, book and lead 3rd‑party audits including BRCGS, ISO9001, EHD and Organic, • Ensure all standards are up to date, implemented and trained out to relevant staff, • Co‑ordinate the internal audit programme, including GMP and glass & hard plastic inspections, • Lead the HACCP team, maintaining and reviewing HACCP documentation and risk assessments, • Lead Threat & Vulnerability and Raw Material risk assessments, • Manage the Supplier Approval programme for raw materials, packaging and service suppliers; complete supplier reviews with management, • Manage the Pest Control programme, liaising with contractors and reviewing site risk assessments, • Oversee and close out customer complaints and nonconformances, supporting preventative and corrective actions, • Complete new staff inductions and update the Staff Induction SOP, • Complete re‑orientation briefings for long‑term absent staff, • Lead Quality Management Systems review meetings; track actions and circulate minutes, • Lead Operational meetings and Nonconformance working group meetings, • Co‑ordinate laundry collection/drop‑off; audit laundry provider, • Support training delivery: food safety, GMP refresher, SOPs, • Co‑ordinate customer feedback and create staff‑facing displays, • Create and manage SEDEX platform links for suppliers and customers; upload evidence and monitor performance, • Advise on manufacture or purchase of new food‑contact equipment ABOUT YOU • Effective communication and interpersonal skills, • Analytical and problem‑solving abilities, • Persistence and the ability to positively influence others, • Strategic and proactive approach, • Ability to facilitate change, • High attention to detail, • Appreciation of other people’s work and roles, • Ability to present viewpoints clearly and professionally EXPERIENCE/SKILLS Essential: • Background in food science/technology/manufacturing, • Experience of internal auditing (or exposure to it), • Experience working to standards such as BRCGS and ISO, • Experience/exposure to 2nd & 3rd‑party audits, • Effective communication skills Preferable: • Level 4 Food Safety qualification, • Level 4 HACCP (or Level 3 with willingness to progress), • Experience of supplier approval processes, • Experience of pest control management

Sub Contract Manager - Fire & Security London Remote We have a great new opportunity for a Sub Contract Manager to join our team in in the Central London area. You will be responsible for managing subcontractors and ensure alignment with G4S Fire & Fire Security Systems UK Company procedures.. About the Role: You will be required to act as a liaison with Stakeholders to assess subcontractor performance and risks. You will need to be a great communicator, team player and organiser to ensure that a smooth process is maintained Responsibilities: • Responsible for compliance with regard to technical auditing and manage compliance, • Carry out Health & Safety audits with subcontractors, • Carry out work progress audits with subcontractors, • Quality audits with subcontractors, • Support the Project Engineers with flexible site visits, • Support the Commissioning Engineers on site when and if required, • Develop and manage site specific Risk Assessments and Method Statements where necessary, • To attend Site Progress and Specialist Subcontractor meetings when required, • Carry out Site audits on G4S Engineering teams when required, • Comply with the Company Health and Safety requirements, • Liaise with Customers at a local / site level to ensure Customer satisfaction, • To respond to all communications within an appropriate time. Required Experience: • Experience in working on M&E construction sites, • Experience in working on Fire and Security Systems including installation, • Knowledge and understanding of the relevant British Standards for Installation and Commissioning of Fire Detection and Alarm Systems and Refuge Alarm Systems, • Knowledge and understanding of the relevant British Standards for Installation and Commissioning of Intruder, Access and CCTV Systems, • Excellent verbal and written communication skills, • Computer literate including experience in the use of AutoCad, • Management of electrical contractors and company approved Act as a liaison with Stakeholders to assess subcontractor performance and risks. You will need to be a great communicator, team player and organiser to ensure that a smooth process is maintained-contractors, • Confident and professional approach to work Further Requirements: • You will need to possess a full driving UK licence, • This role requires enhanced personal security checks Pay range and compensation package: • Competitive Salary, • Company Car, • Workplace pension scheme, • Eye care vouchers, • Employee Discount Schemes, • Refer a friend scheme

Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. Crest Nicholson are recruiting for a Group Quality Assurance Manager to join our business. Our central quality assurance team deliver a mix of support services to Divisional operations and provide Group assurance and compliance monitoring. Working closely with Division to ensure that the processes and systems we develop are practical and consistently delivered across the group to help ensure our customers receive a high-quality new home product. Key Responsibilities: • Standard Process & Systems Development - Contribute to the development of our QA standards, processes and systems., • Operational support - Train, coach and support operational teams in delivering to expectations., • Group Assurance - Monitor compliance with key QA controls and KPI’s, including other stakeholder standards (NHBC/Premier etc)., • Product Quality Assurance – Such as Off-site manufacture and key on-site components. Delivered in an agile way, largely site based (multiple locations) with mix of office, manufacturing facility and occasional home-based activity. Responsibilities listed above expanded on below. Standards Process & Systems Development • Contribute towards the review and update of the Quality Management System, Good Practice Guide, Fire Safety Performance Policy, Build Manual and Quality & Customer Service Process, • Contributor towards any working groups on build and systems compliance improvement Operational Support • Induct new staff in the Quality Management System - policies and processes, and the high levels of customer satisfaction expected at Crest Nicholson, • Ensure by training and coaching that the site team (Build Managers and Site/Assistant/Trainee Managers) are consistently implementing Crest processes and systems as required. For example:, • Zutec to demonstrate Build Stage Quality Compliance and capture of evidence, • Capture of evidence as laid out in the Quality policy and procedures which set out the required evidence to be captured, • Ensure the Build/Site Manager can arrange sub-contractor set up of Zutec through IT Services Group Assurance • Check the use of Zutec for Build Stage Quality Compliance against the Quality Dashboard and agree any improvement action plans to achieve agreed compliance targets, • Utilise reporting tools and services from external organizations such as NHBC and Premier, customer satisfaction reports to achieve compliance, • Audit systems utilisation for key evidence requirements such as:, • Sub-contractor evidence for fire protection and insulation, • Future homes Photo evidence, • Check compliance to the Fire Safety Performance Policy and Quality & Customer Service Process, • Check snagging is being managed and closed and investigate root cause of any defects Product Quality Assurance • Off-Site Manufacture site visits and audits., • Critical component and building performance requirements What are we looking for in a successful candidate? • Experience in the construction/home building industry, • Building regulations and new home warranty standards, • Strong communication, coaching and training skills, • CSCS card, • Internal auditor (desirable), • Practitioner Level of the Chartered Quality Institute (PCQI) or equivalent/working towards (desirable), • Sound working knowledge of Microsoft Office products including Teams, • Proactive, self-starter, able to work on own initiative or within team, • Good understanding of Operational IT systems to record build compliance The Company Crest Nicholson is a leading developer of quality homes and thriving, sustainable communities. We create great places for our customers to live, selecting desirable locations for our developments and taking a holistic approach to the design of our homes and their surroundings. Attractive placemaking helps us deliver appealing and well-connected communities where people and nature can thrive. As an employer of choice, we offer an extensive range of benefits, to include: • Competitive Salary, • Company Bonus Scheme, • Car Allowance, • Private pension, • Private healthcare and cash plan options, • 25 days' annual leave, • Cycle to work scheme, • Share save scheme, • Gym membership discounts We are an inclusive employer; the Company will consider flexible working requests for all roles. We seek to be an ethical and progressive employer which encourages a culture of openness, creativity and continuous professional development and which rewards the effectiveness and loyalty of our employees as an equal opportunities employer. If you are applying to work at Crest Nicholson, we will ask you to supply us with sufficient personal information to help us process your application. To learn more about what personal information we will need to process and why, please refer to our recruitment privacy notice which can be found on the Crest Nicholson website under ‘Recruitment Privacy Policy'.

About the Role: Grade Level (for internal use): 10 The Team: Y ou will be part of the EMEA Customer Excellence team at S&P Global Energy. Part of the wider Customer Experience team at CI, the team focuses on value, trust and delight: ensuring a smooth onboarding, education and enablement of our customers with our solutions. Through proactive and reactive customer engagement the team develops trust and relationship with clients focusing on their needs and goals. Responsibilities and Impact: • Engage proactively with customers to understand their needs and ensure they derive maximum value from our solutions., • Successfully and promptly onboard customers and conduct remote and in-person training sessions to educate customers on our products and services as well as personalising the sessions based on customer needs and workflows., • Develop and maintain strong relationships with key stakeholders within customer organizations to drive product adoption and satisfaction., • Monitor customer usage data/customer health to identify opportunities for further engagement and value creation., • Serve as a trusted advisor, providing insights and recommendations to enhance customer experience and success. Be the voice of the customer to continue improving their experience., • Cross functional collaboration: Innovate and partner across different functions to create seamless elevated customer experience., • Proactive Support: Anticipate customer challenges and address them before they escalate., • Continual Learning: Stay updated on select industry/market/regional trends and product developments to enrich customer engagements., • Promptly and accurately capturing customer engagement activities in Salesforce and Gainsight. Basic Required Qualifications:, • Fluency in both French and English is essential. The candidate must possess excellent verbal and written communication skills in both languages to effectively engage with clients and stakeholders., • 3 years relevant experience and/or at least 5 years industry experience., • First class presentation and software demo skills., • Proficiency in Gainsight, Salesforce or similar is an advantage., • Industry knowledge (energy, commodities, finance) is an advantage., • Proven ability to manage multiple accounts and projects simultaneously., • Ability to work as an integral part of a diverse and geographically dispersed team. S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)

We are seeking a Technical Manager to champion quality excellence and brand integrity across our portfolio, ensuring every product is safe, ethical, and trusted from supplier to customer! The Role: The Technical Manager will drive quality across the whole portfolio through the implementation of rigorous quality standards. In addition, the role ensures food safety and brand integrity through due diligence and risk management. In doing so, the role provides confidence to suppliers and customers alike that products supplied are of the highest quality and ethically sourced. Job Specifics: Contract Type: Permanent Location: Park Royal, London, NW10 7RX Reports to: Group Technical & Sustainability Director Key Responsibilities: Compliance • Responsible for management and reporting of technical KPI’s, • Drive supplier approval and maintenance programme using a risk assessed schedule of audits, • Attend technical visits and first production runs, • Deliver continuous quality improvement and step change technical performance in supply chain, • Maintain accurate specifications and provide Food Information to Consumers (FIC) data, • Manage customer technical platforms and ensure technical requirements are communicated to suppliers, • Manage the artwork process and approve legal label sign off, • Complaint management, trending and reporting, • Deliver Corrective and Preventative actions Sustainability • Manage SEDEX platform and work with suppliers to ensure all products are sourced ethically and responsibly, • Help deliver sustainable packaging solutions and Remove, Reduce, Reuse, and Recycle targets, • Maintain accurate packaging data and support EPR reporting, • Drive supplier conversion to global environmental and sustainability schemes, • Champion delivery of Carbon Zero target Brand Reputation Compliance Global Standards (BRCGS) • Help deliver BRCGS Agent & Brokers, Storage & Distribution certification, • Support implementation of E&C Quality Management System, • Active member of HACCP & VACCP teams, • Perform internal audits and test E&C management systems General • Technical expert with a detailed understanding of supply chain operations and quality management, • Engage with colleagues, suppliers and customers to help define successful sourcing strategy, • Provide advice on legal/technical issues to colleagues, suppliers and customers, • Coach and train colleagues on technical matters in respect of skill sets and product knowledge, • Be a role model for the company values and challenge team members who are not Knowledge & Skills Required: • Degree or equivalent in food, wine or relevant science subject, • WSET Diploma qualification (desirable), • Lead auditor qualification, • HACCP, • 3-5 years experience in a technical role within the supply base or retail, • Proven track record of delivering results in a technical role, • Auditing experience and understanding of retailer technical requirements, • Experience in implementing BRC Global Standard, • Knowledge of sustainability initiatives, • Commercial awareness, • Empathetic, motivated team player and professional role model, • Ability to work collaboratively with E&C and Supplier teams, • Initiative and pro-active approach, • Effective influencing skills, • Ability to travel within the UK and overseas (potentially at short notice), • Good IT skills, in particular Microsoft MS programmes, • Fluent in French, Spanish or Italian (desirable) Who are we: Founded in 1972 by Remo Nardone as an Italian specialist wine distributor, Enotria has grown to be one of the UK’s leading premium wine and spirits distributors. Complete ownership of our supply chain and unrivalled data insights into UK wine-buying behaviour ensure seamless customer service, full control over the customer journey and an ability to deliver targeted solutions tailored to each of Enotria’s customers. Working with a diverse portfolio of over 300 exclusive wine producers and over 1,500 spirits producers, spanning unique family estates to iconic names, leading brands to market innovators, Enotria has established one of the most comprehensive and exclusive ranges of premium wines and spirits of any distributor in the UK. Acquired by Majestic Wine Group in April 2025, Enotria continues to operate as a standalone business, serving all drinks industry channels by leveraging its premium on-trade, off-trade and DTC market expertise to build long-standing relationships. Enotria’s 10,000-strong client base includes independent retailers, fine dining, specialist bars, hotels, travel operators and prestigious events venues.

What we’re after: - Quality Manager Reporting Line: - Head of Quality Location: - This is a hybrid role, with a mix between working 1 day a week (or more if you prefer) in our beautiful central London office (Goodge Street), working from home, with regular travel to our warehouses & factories in UK & EU (likely 2-3 times per quarter). Equality and Inclusiveness at Lily’s Kitchen: - At Lily’s Kitchen, we want to build and maintain a values-driven culture of trust and inclusion, one that empowers people safely and comfortably to express every characteristic of their personal identity and experience. We’re committed to supporting and encouraging a diverse and inclusive workforce. That means that whatever your ethnic origin, religion, gender, sexual orientation, gender identity, gender expression, age, or status as an individual with a disability, you’ll get all the opportunities, respect and support you’d expect from a passionate business that cares about its people (as well as its pets). We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, individuals with disabilities and/or other people from underrepresented groups to apply. Lily’s Kitchen is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use. Your Lily’s Kitchen Promise – Pets, People & Planet: - Every single member of the Lily’s Kitchen team pledges to uphold our B Corp and broader sustainability strategy personally, within their respective departments, and across the entire company. This commitment is demonstrated through actively advancing areas of responsibility within their teams, adhering to sustainability targets set by the company and departments, actively participating in sustainability discussions and decision-making processes, and fostering a team culture that is deeply passionate about the overall wellbeing of people, the planet and of course, pets. Aligned with our commitment to being a force for good and championing ESG initiatives, financial compensation and reward is driven by annual objectives and performance, including the successful achievement of a social and environmental objective. Your place at the Lily’s Kitchen Table: - As a certified B Corporation, we are looking for an individual to join the Lily’s Kitchen team, to drive our mission to be the best pet food on the planet. Helping to ensure our quality remains tip top, working with our suppliers we partner with, and ensuring we are putting measures in place in our treatment of the environment. A champion for demonstrating that business can be both commercially successful and a force for good in the world. This is a big role and involves working across many areas of the Lily’s Kitchen business - customer care, NPD, Supply Chain, and our manufacturers. The exact role definition will be dependent on the desire, capability, and experience of the right person, however the key focus for this role is to create added value and impact through continuing to improve our quality status. This person will be responsible for overseeing our warehouse QC team, supporting customer care, and having full responsibility for some key manufacturers. We are looking for an individual who puts quality standards at the forefront of all decisions, activities, and actions they make. Someone who understands the importance of maintaining the finest quality standards to deliver only the best to our customers on a consistent basis. A person who takes pride in ensuring that quality is never compromised and works with the Lily’s Kitchen team to deliver that goal. Our purpose is to feed more pets proper, natural food and we are committed to ensuring our quality keeps up with the commercial growth expected. How will I make a difference? You will: - • Carry out regular traceability exercises with the support of the warehouse QCs, • Pull data from our customer contacts database to action quality investigations, • Support the customer care team with complaints, • Providing Weekly & Monthly reports to our partners, agreeing actions and follow up, • Creating monthly reports detailing KPIs for Leadership Team, • Have a responsible support role for any crisis situations, • Problem solves any areas identified from monthly reports and complaints logs, • Audit supplier sites and regularly visit supplier sites, • Follow up on audit non compliances and support in improvements with suppliers, • Lead regular meetings with supplier quality teams, • Attend Customer Care meetings to analyse customer feedback and troubleshoot, • Provide training on Quality to Customer Care and other team members, • Support Technical QM with preparing third party sampling, • Support Product Developers with the development of new recipe QAS, • Regularly visit and support our QC warehouse functions in UK and EU, • People team responsibilities for warehouse QC in UK & EU, • Deputise for the department lead in their absence Essential • A great eye for detail, • Strong sensory skills for quality checks, • Ability to complete reports and understand standards set with a consistent response, • The enthusiasm to learn all about our range and what makes it premium, • Great organisation skills, • Manual handling of heavy goods, • Be prepared to regularly travel to various site locations in UK & EU, often lone travel, • Confidence to challenge standards and process, • Forward Thinker, • Trouble Shooter, • Good knowledge on HACCP and Auditing Practices, • Internal or Lead Auditor qualified Not essential but good to haves (Training can be provided to the right candidate) • Experience with working in the food industry, even better if experienced in pet food!, • Warehouse environment-based experience, • A keen interest in pet food products, • A basic knowledge of pet food labelling requirements How will I contribute to the team? You believe that quality is King! You want to make a difference and keep Lily’s Kitchen as a leader in the pet food category. At the same time, you want to work in a friendly, collaborative, and empathetic team who are delivering impactful initiatives and product innovation for their customers. • 3-5 years of quality experience and a track record of supporting businesses on their quality agenda., • The ideal candidate is action-oriented, has a keen eye for detail while remaining highly efficient, can seamlessly juggle multiple projects in parallel and works well under pressure, • You love working independently as well as also working with teammates to improve our quality, • You are excited by the opportunity of working for a fast-growing, ever-evolving, purpose-driven FMCG business, • You enjoy learning new things, keen to attend events and bring new and exciting ideas back to the business, • Track record of partnering and delivering initiatives in conjunction with cross functional teams (product, warehouse, factories, customer care), • You are comfortable working with various pet food products using sensory skills with strong attention to detail and commercial acumen to provide brand confidence., • Strong ability to multitask in a fast-moving entrepreneurial, international environment and the tenacity to make things happen, • Bring new ideas and improvements to support our internal and external partners, • Remain focused and able to make decisions in a timely manner, • Interpersonal skills, with the ability to develop relationships, collaborate and influence at all levels, • Hard working, tenacious attitude, ability to prioritise and the passion to meet goals and targets, • And it goes without saying, you should have a real passion for pets! Our Perks At Lily’s Kitchen we believe that everyone should enjoy their time at work. We reward the care our people put into their job, by caring for them in return. Our benefits are designed to make our people smile, save for the future, stay healthy and give back where they can and include: • Dogs at work; what better way to put a smile on your face!, • Flexible Working: flexitime, working from home, part-time working, flexible support, faith based public holidays, • Save for the Future and Protect Loved ones: a pension plan that goes beyond, the option for salary exchange and an option of an ethical pension fund reflecting our team’s attitudes and needs.Plus, a life assurance scheme to look after those that depend on you., • Staying healthy and well: Our team’s health and wellbeing is very important to us, and we offer private medical, private dental, employee assistance programme, mental first aiders and a cycle to work scheme (and an electric car salary sacrifice scheme)., • Supporting our community: with a volunteering allowance we can give back to causes we are passionate about. Plus supporting and having fun together as a team., • And more … Lily’s Kitchen Story At Lily’s Kitchen we are pet food pioneers. We are changing the game with our mission to provide proper food for cats and dogs all over the world. Lily’s Kitchen was founded in London in 2009, by Henrietta Morrison who set out to feed her beloved dog, Lily, food she could trust. Lily’s Kitchen is now the No1 Brand in premium natural pet food, still focusing on the mission to inspire pet parents to feed their four-legged friends natural, proper food for pets. Lily’s Kitchen was a founding member of the UK B Corp movement and the first pet food brand in the world to achieve B Corp status. Determined to use business as a force for good, Lily’s Kitchen has recently partnered with Dogs Trust to support dogs in need and are proud to lend a paw to charitable causes. We sell our nutritious natural recipes for cats and dogs in over 1,000 stockists, like Waitrose, Tesco, Ocado, organic food shops, vets, independent pet shops and garden centres all over the UK. We also sell internationally and are now sold in more than 30 countries worldwide.

Senior Full Stack Engineer | Series A | London | Up to £120k Are you a Senior Full Stack Engineer looking for your next challenge at a fast-paced, high-growth scale-up? My client is a consumer tech startup backed by top-tier investors and they're looking for a strong engineer to join the team at a genuinely exciting moment in the company's growth. You'll be working across the full stack, building and owning features end-to-end in a modern TypeScript codebase. This isn't a ticket-taker role. You'll have real autonomy over technical decisions, work closely with product and design, and see the direct impact of your work on a product used by a large and rapidly growing customer base. The stack: • TypeScript across front and back end, • React on the frontend, • Node.js on the backend, • Cloud-native infrastructure (AWS) What they're looking for: • Strong full stack experience with TypeScript and React, • Someone who takes ownership and cares about quality, not just shipping, • Comfortable operating in a fast-paced, scaling environment, • Experience working on consumer-facing products is a plus The package: • Up to £120k base salary, • Equity, • Central London office, 3 days on-site, 2 days remote The process: • 30 minute intro call with the hiring manager, • 90 minute live coding exercise, • On-site culture interview Drop me a message or apply below.

Role: Senior Programme & Bid Manager (Defence) Location: North London Job Type: Perm, Hybrid, Full time We are seeking an experienced Senior Programme & Bid Manager to lead a high-performing team responsible for delivering complex, high-value programmes and managing major bids from opportunity through to contract award and into delivery. This is a senior leadership role with responsibility for portfolio performance, governance, and execution across multiple programmes and concurrent bids within a fast-paced, regulated environment. Key Responsibilities • Lead and develop a team of Programme Managers and a Bid Manager, • Own the health and performance of the programme and bid portfolio, • Oversee end-to-end bid activity through to contract award and delivery handover, • Ensure strong programme governance (cost, schedule, risk, change, benefits), • Balance priorities and resources across bids and live programmes, • Provide reporting and insight to senior leadership and governance forums, • Drive commercial, contractual, and risk management excellence, • Manage senior stakeholder and customer relationships, • Support continuous improvement and effective bid-to-delivery transition What we’re looking for • Proven leadership in programme and/or bid management in complex environments, • Strong track record delivering major programmes and leading bids end-to-end, • Experience in matrix organisations with senior stakeholder engagement, • Strong commercial, governance, and risk management capability, • Defence or other highly regulated industry experience desirable, • Professional PM qualifications (APM, MSP, PRINCE2, PMP, etc.) advantageous Benefits • Competitive salary, • Hybrid and flexi working, • Career progression, • High-impact work involvement, • 25 days holiday + BH

Service Manager - Solar PV & Inverter Systems A historic brand in the renewable energy sector, specializing in the production and sale of inverters for photovoltaic systems and storage systems, is currently engaged in an ambitious growth and development journey, supported by significant investments in technology, organization, and management. Its goal is to strengthen its position in the solar inverter market and build a solid, future-oriented structure. With a comprehensive and competitive product portfolio, it enters the UK market with clear and ambitious goals. We are seeking an experienced Service Manager to lead and develop our client’s after-sales service operations for solar inverter systems in the UK market. The role is responsible for ensuring high service quality, customer satisfaction, and technical excellence across residential, commercial, and utility-scale PV installations. As Service Manager, you’ll act as the central interface between customers, service partners and internal teams. You’ll take ownership of service performance, technical escalation and continuous improvement, ensuring systems operate reliably and issues are resolved efficiently. Service Manager Key Responsibilities • Lead and manage after sales service activities for solar inverter systems across the UK, • Ensure timely troubleshooting, repair, replacement and commissioning support, • Monitor and drive service KPIs (response time, resolution time, customer satisfaction, warranty performance), • Lead, coach and support internal engineers and external service partners, • Coordinate service delivery across multiple stakeholders, ensuring consistent standards, • Act as escalation point for complex technical issues and customer complaints, • Provide technical support and guidance to customers, installers and partners, • Oversee resolution of field issues, ensuring minimal downtime and high service quality, • Maintain strong relationships with key customers and stakeholders, • Manage warranty claims, RMA processes and spare parts coordination, • Ensure compliance with UK regulations and internal service standards, • Utilise CRM and service management tools to track performance and reporting, • Feed field issues back to Product Management and R&D teams, • Support service strategy development and process improvements, • Drive initiatives to improve product reliability and service efficiency Service Manager Key Requirements • 5+ years’ experience in service, technical support or after-sales roles within solar PV, inverters, power electronics or renewables, • Strong technical knowledge of solar inverter systems and PV plant operations, • Experience managing engineers or service partners, • Good understanding of the UK solar market and regulatory environment, • Strong stakeholder management and customer-facing capability, • Degree or technical qualification in Electrical Engineering, Renewable Energy or similar, • Experience with CRM and service management systems, • Willingness to travel across the UK Why Apply? This is a leadership role within a growing OEM, you'll be a key part of their journey in entering the UK market and will be given the opportunity to shape UK service operations and directly influence customer experience and product performance in the Solar and BESS market. • Competitive salary and benefits package, • Career development and training opportunities, • Collaborative, international working environment If this peaks your interest, reach out today to have a confidential discussion and find out more about this opportunity! Submit your CV or contact Holly Higginson () to see if this could be the next step in your career.

About the Role: Grade Level (for internal use): 10 The Team: The EMEA Regional Customer Marketing team is responsible for planning and executing comprehensive Go To Market (GTM) and Account Based Marketing (ABM) digital lead generation campaigns to drive substantial growth through new business leads and existing customer accounts. We look to create an exceptional prospect and customer experience through top to bottom funnel marketing tactics including and not limited to paid social media, digital advertising, email and webinars. The team partner closely with other marketing functions and commercial sales and editorial teams to achieve our goals. The Role: As Regional Marketing Manager (EMEA), you will operate with a digital and data mindset taking strategic inform from stakeholders including Product Marketing and Commercial Commodity Specialists to design and execute end-to-end marketing tactical GTM and ABM plans to drive lead conversion and market share across new and existing accounts. Managing several campaign budgets and the full funnel marketing mix-including but not limited to digital, email, and virtual events-you will partner closely with Customer Success, Sales and Marketing teams to refine programs and achieve shared growth targets. " Responsibilities: • Develop and deploy strategic GTM and ABM plans across multiple tactics including but not limited to email, content syndication, display ads, webinars and social media channels to achieve revenue targets., • Partner and collaborate effectively with Marketing and Commercial teams inc. Product Marketing, Sales Specialists and Account Managers to understand customer needs and deliver marketing plans that reflect the customer journey and buying cycle., • Leverage and explore AI and digital tools including but not limited to Internal and external AI Assistants, Customer Data Platforms and CRM systems (Marketo) to drive positive audience experience, innovative messaging, tight segmentation and good lead quality., • Interrogate data and analytics platforms to assess and optimise campaign effectiveness and use of digital techniques and processes., • Drive knowledge and demonstrate value of Marketing campaigns; share latest leads, target audiences, content advancements and customer interaction with commercial sales peers through attending team meetings., • Brief external agencies, across creative, digital/ paid social, and media planning, to deliver campaign activity where necessary. " What We're Looking For: • A positive, team-first attitude with the integrity and motivation to work collaboratively and with agility within a close regional marketing team in a large, fast paced corporate environment serving commodity markets., • A passion for providing great customer and new business experience through B2B campaign-based marketing in an evolving digital to AI world- a digital to data mindset, • Proven knowledge of the Sales Buying cycle, Marketing Funnel (customer journey) and how this impacts successful B2B campaign planning and execution for lead generation and pipeline contribution/acceleration, • Proven track record of successful integrated inbound/outbound marketing campaigns utilising full marketing tactical mix to meet identified goals and budgets., • ABM- Experience of 1:1 (Key Accounts or 1: Few (Target Sector) ABM; identifying accounts, strategic planning, messaging and implantation of ABM tools for execution and results mapping, • Knowledge and experience using key business applications including Marketo, SalesForce, On24 (webinars), and external/ internal AI; ChatGPT, CoPilot, Gemini etc. to optimise tasks, • Excellent analytical and quantitative skills, ability to turn data analysis into actionable outcomes, illustrate challenges and actions to stakeholders and to optimize day-to-day performance. " Required Qualifications: • Minimum 5 years of experience strategically planning and tactically executing B2B full funnel marketing and demand generation campaigns including ABM, • Full experience of tactical execution including planning/ briefing/ building email program flows and copy, LinkedIn and Meta platform advertising, webinar execution, briefing content, messaging creation etc., • High interest and demonstrated usage of AI platforms for marketing plans/ tasks, • Self-motivated with strong history of demonstrating initiative to job responsibilities and being proactive across all work, • High quality interpersonal skills- Proven great working relations across functions including ability to influence and negotiate with various stakeholder groups across external marketing functions in a fast-paced environment, • Experience in a global or regional role, dealing with and managing multiple countries/regions or projects/ tasks, • Strong data analytical skills - 'results-driven' with the ability to multi-task Additional Qualifications:, • Strong understanding and interest in commodity markets and current affairs, • Proficient in CRM/reporting tools such as Salesforce.com, Marketo, • Proven use of Social Media channels to drive lead generation S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)

About the Role: Grade Level (for internal use): 09 The Role: Product Manager The Team: The global, cross-functional team enhances and maintains our industry leading Debtdomain platform. Our team embraces an collaborative and transparent culture to ensure alignment on how we accomplish our goals across the team and broader business. The Impact: The Product Manager represents the business and the user to ensure that the development of the product aligns with leadership's goals. Success not only impacts the bottom line but also provides innovation to our clients as they execute transactions that shape our global economy. What's in it for you: • Opportunity to work in an established business with growth ambitions., • Opportunity to work with industry leading subject matter experts, • Autonomy to experiment with the product process, • Partner with all aspects of the business including senior leadership, sales, and client serviceResponsibilities:, • Contributes to solution roadmaps which clearly articulate the solution vision and strategy to enable executive buy-in, • Ensure output quality against defined tasks and activities, • Define concepts of short-term and long-term planning, • Supports product delivery with timely execution of metrics and other information, • Research and compiles information from documented sources on objectives and goals which may impact requirements, • Document requirements including customer journey, features, user stories, cross team dependencies, separating core product build vs. integration features, outlining what is in and out of scope, • Contribute to day-to-day working relationships building with stakeholders, • Document stakeholder communication needs, • Ensure development team has what they need to execute on our product priorities, • Ensure that client service and sales have what they need to drive revenue and retain our current clients, • Lead and present certain agile development ceremoniesWhat We're Looking For:, • Enthusiasm (required), • Prior product management, user experience, software engineering and/or quality assurance experience (required), • Demonstrated interest in finance and capital markets, • Commercial and/or broadly syndicated loan experience a plus, • Excellent communication skills, both verbal and written, • Individuals who are self-motivated, take initiative, and welcome the challenge of problem solving, • Technical curiosity, • Proficiency in Microsoft Office, • Experience with product management tools (ex. Jira, ADO) About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)

Who we are: ALTEN is an engineering and technology consultancy services company. We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation Missions: The Quality Assurance Manager (QAM) is responsible for ensuring that result-committed projects comply with the requirements of the ALTEN Delivery Framework (ADF) and meet client expectations. This role includes managing quality KPIs, continuous improvement, preparing for and monitoring external audits, and managing client relationships on quality-related matters. The QAM is a key player in ensuring operational excellence and client satisfaction. Key Responsibilities and Main Activities 1. Compliance with the internal delivery framework Pre-sales Phase: • Anticipate contract renewals or calls for tender to actively contribute to project acquisition, • Participate (if needed) in drafting the Quality Assurance Plan (QAP) and ensure its alignment with the ADF, • Attend internal project kick-off meetings Project Management Phase: • Understand the contractual framework of the assigned scope, • Ensure project compliance with our delivery framework practices by conducting regular follow-ups to provide an objective assessment, • Train, support, and coach Cluster Leaders (CL), Project Managers (PM), Project Directors (PD), and Technical Directors (TD) on requirements and maturity levels, • Highlight compliance and raise alerts in case of deviations from standards 2. Client Relations Managing Client Requirements: • Ensure client quality requirements are understood, documented, and integrated into project plans. Identify any changes to ensure continuous compliance,, • Address client complaints by utilizing root cause analysis methodologies, further define and monitor corrective actions whilst communicating them effectively to the client. Communication and Reporting: • Act as the primary liaison between client quality representatives and internal ALTEN teams for all quality-related issues, • Participate in meetings with client and ALTEN representatives (PRM/CRM) and actively contribute with presentations, • Organize quality reviews with client representatives (if applicable) and provide reporting on performance and ongoing actions according to their requirements 3. KPIs and Performance Quality Dashboards: • Have a global vision of KPIs (RFT, OTD, customer satisfaction), analyze quality performance, and prepare regular reports for stakeholders,, • Ensure the reliability of data displayed in dashboards by verifying consistency and correcting discrepancies if necessary,, • Monitor the performance of the quality service through indicators to identify areas for improvement, prioritize actions, and organize the team. Gap Analysis: • Communicate with the RAQP Direction and Technical Direction on project quality control and escalate alerts if necessary, • Identify trends and propose action plans to improve performance 4. Continuous Improvement Capitalizing on Best Practices: • Proactively propose adaptations to processes, methods, tools, and indicators used for project monitoring, • Use structured methods (8D, 5M, FMEA, 5S, Six Sigma, 5WHY’s, Ishikawa/fishbone) to analyze problems and propose solutions Project Management: • Define, plan and monitor corrective and preventative action plans. Further engage internal and external stakeholders to ensure compliance and effectiveness,, • Ensure that internal/external non-compliances or recurring issues within the scope are tracked: conduct root cause analyses (RCA), document them, and monitor associated actions. Required Skills and experience • At least 4 years of experience, ideally in either result-committed projects in a service context, in operational management roles (project or sub-project) or in quality management positions., • Knowledge of standards relevant to the QAM scope, such as ISO 9001/EN 9100/ISO 27001/ISO 19443/ISO 61513,, • Mastery of audit methods (preparation, execution, follow-up on actions), • Problem analysis/resolution, • Knowledge on SM (Safety Management), Office 365, JIRA, • Fluent English (Minimum B2 level), • Technical Assertiveness, • Adaptive Communication

Associate Design Manager (Data Centres) - London This client is an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. Through their market leading technical expertise, They enable the world’s digital infrastructure and develop the built environment whilst also helping clients realise ambitious plans for zero carbon-built environments. They cover the entire life cycle of any building project, with our broad capability offering saving clients time, money, and effort. Their approach is centred around listening to clients and interacting energetically with fellow project stakeholders. They add value with people, client service ethos, global delivery strategy, technical ability, and attitude. Now seeking a fully experienced Associate Design Manager to be based in their London office with the ability to inspire others and will be responsible for running major projects. Role Responsibilities • Responsible for running of Major projects., • Takes Team Management role in the development and design and coordination of engineering project services for Mechanical or Electrical installations, systems, equipment, facilities etc. (majority of building types), • Carries out cost and profit diagnosis on projects including feasibility studies and preparation of fee bids, • Reviews status advised by project personnel and external parties and modifies schedules or plans as required., • Prepares project reports for Management, Client or others., • Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes, • Surveys tests and reports on existing electrical/mechanical installations, • Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements, • Represents Company at technical meetings with customers, professional teams and contractors teams, • Ensure engineering calculations and drawings meet required robust industry and legal standards, • Day to day decision making on project progress and direct liaison with, and provides advice to client, • Ensures risk and performance monitoring analysis takes place through effective systems of internal control and delegation, • Leads on the coordination of engineering services Takes a holistic view in the selection and application of engineering concepts and solutions, • Support the delivery of projects in accordance with the expectations of the RED Project Delivery Process from a Project Management, Financial Management, QA/QC and Technical Review perspective Role Requirements • BSc/BEng in appropriate engineering discipline or have sufficient equivalent experience, • MCIBSE/MIEE or HND/HNC + appropriate experience or equivalent, • Chartered Eng status, • Significant experience of specification design for a range of building types, • Sound knowledge & working application of key health and safety issues and legislation, • Appreciation & working knowledge of contract & business law, • Knowledge of MS office applications word, excel etc, • Ability to use IT based calculation and spreadsheet software, • Good understanding of BS standards/ UK regulations/codes, • Experience and understanding of invoicing and credit control, • Ability to prioritise own workload, • Ability to work to deadlines, • Leadership & mentoring skills, • Presentation skills, • Chairing/facilitation of meeting skills, • Background in consulting or construction preferred., • Good understanding of international working and business operations of a global consultancy., • Act in an ethical manner and follow the principles of the Ethics Charter and Ethics in Practice Guidelines of the Group Benefits Offers a variety of benefits, including but not limited to: • 23 days annual leave rising to 28 days annual leave over 5 years’ service, • Holiday purchase and buy back scheme, • Hybrid Working, • Contributory company pension scheme, • Healthcare Scheme (Company funded cover is dependant on level), • Non-contractual bonus awards, • Training sponsorship, • Charity volunteering leave, • Wellness days/ initiatives., • Salary commensurate with experience., • Our people work in friendly teams with a collaborative approach and mentoring support from talented leaders., • We offer a comprehensive benefits package and are an equal opportunities employer. *This role will ideally suit those with the right to live & work in the UK without restrictions

Position: Service Manager Location: Hertfordshire (near Watford) commutable from London, Hemel Hempstead, St Albans, Tottenham, Epping, Watford etc. – Hybrid working available Salary: up to £58K in your first year, plus benefits package & company vehicle Industry: Thermal Energy & Industrial Boilers PRS has engaged with a new client and a world leading manufacturer of products and systems provided to the Thermal Energy Sector. Due to a recent retirement from the service engineering team, we are seeking a Field Service Manager to join an exciting and thriving business, where progression and opportunity development is encouraged. This is a senior operational role responsible for the effective management, deployment and performance of a national field engineering team, supporting a large and growing installed base of industrial steam and thermal process equipment across the UK. You will also be a member of the Company’s management team. The successful candidate will combine technical understanding, people leadership and operational discipline, ensuring service activities are delivered safely, efficiently and to consistently high professional standards. The position plays a key role in maintaining the reliability and performance of customer installations while supporting the continued growth of the Service Division. The Role The Field Service Manager will be responsible for the day-to-day leadership and coordination of a team of approximately 16–18 home-based Service Engineers, ensuring effective utilisation of engineering resources and the consistent delivery of high-quality service support. Key responsibilities include: • Leading and managing the UK Service Engineer team, • Ensuring effective deployment of engineers based on skills, availability and customer requirements, • Managing the Service Scheduler, • Monitoring operational performance, engineer utilisation and service delivery standards, • Ensuring timely and accurate completion of service reports and work orders, • Supporting technical problem solving and escalation on complex service issues, • Ensuring safe working practices and advising on health and safety matters relating to service engineers, • Managing engineer performance, development and training requirements, • Supporting customer relationships and responding to service-related queries or concerns, • Working closely with internal teams including Sales, Projects and Service Coordination, • Driving continuous improvement in service processes and operational performance The Candidate The successful candidate will have a strong background in industrial field service operations and experience managing engineering teams in a technical environment. You will be comfortable balancing people leadership, operational performance and customer support, with the ability to organise and prioritise work across a geographically distributed team. Applicants should demonstrate: • Experience in field service management or senior engineering supervision, • A strong technical background in industrial plant, process equipment or mechanical systems, • Strong organisational and people management skills, • Ability to monitor and improve operational performance, • Professional communication skills when dealing with engineers, customers and internal teams, • A structured and disciplined approach to operational management, • Confidence using digital service management and reporting systems

Compliance Business Partner | UK – London & South | NRG Looking to step into a true business-facing compliance role where you can influence decision-making and drive customer outcomes? Overview NRG is seeking a Compliance Business Partner to join our UK Retail Compliance team. This is a pivotal role where you’ll act as a trusted advisor to business leaders, embedding a culture of compliance while supporting commercial objectives. You’ll work closely with stakeholders across offices and business units, providing clear, practical guidance on regulatory obligations, policies, and procedures. This role offers the opportunity to influence decision-making, drive continuous improvement in customer outcomes, and position compliance as an enabler of strong, sustainable business practices. About the Role Business Support & Advisory • Act as the first point of contact for compliance guidance, delivering practical, business-focused solutions, • Support the Senior Compliance Manager in delivering key compliance priorities, • Influence stakeholders to achieve compliant, customer-centric outcomes, • Provide insights on conduct risk and support reporting to senior management Regulation & Reviews • Lead reviews of products, panels, and processes to assess compliance and customer outcomes, • Conduct audits, thematic reviews, and deep dives to identify risks and opportunities for improvement Customer Journey & Documentation • Support the design and ongoing development of customer journeys and associated documentation, • Review business terms to ensure accuracy and regulatory alignment Policies, Procedures & Training • Maintain and enhance compliance policies and procedures, • Deliver training across the business, including onboarding and regulatory updates Integration & Stakeholder Collaboration • Support M&A and integration activity alongside Compliance and senior leadership, • Partner with stakeholders to resolve queries, including third-party relationships Essential Experience & Skills • Strong understanding of FCA regulations, including ICOBS and SMCR, • Experience within the UK insurance/broking market, • Ability to deliver clear, practical, and commercially focused compliance advice, • Strong communication and stakeholder engagement skills Desirable • CII, ICA, or equivalent professional qualification, • Knowledge of Lloyd’s London Market processes and regulations Key Attributes • Client-focused, proactive, and solutions-oriented, • Collaborative with a willingness to share knowledge, • Adaptable in a fast-paced, evolving environment, • Accountable for delivering high-quality, compliant outcomes This is a fantastic opportunity to join a collaborative and forward-thinking team where compliance is genuinely valued as a strategic partner to the business. Equal Opportunity Statement NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, values individual differences, and responds equitably to the needs of all.

Job Title: Data Engineering Manager Job Type: Full Time, Permanent Location: London, Hybrid (3 days in the office a week) Role Purpose At Travelex we are developing modern data technology and data products. Data is central to the way we define and sell our foreign currency exchange products. Our relationship with our customers is deeply data-driven. The data engineering manager (DEM) owns the design and delivery of all data flows to and from our data platform, underpinning crucial data products. The DEM is responsible for a significant transformation Travelex is going through, with event-driven and transactional enhancements to our enterprise data architecture, alongside expansion of our data warehousing function to support a wide range of data integrations. Main Responsibilities: Leadership & Strategy • Work with the Director of Data Engineering and IT Leadership to enhance the company's data maturity., • Maintain strong business alignment by engaging with leaders across domains and geographies., • Ensure data engineering initiatives match evolving business priorities., • Promote a product mindset, balancing technical efficiency with clear business value. Team Management • Lead the Data Engineering team, providing supervision, coaching, and professional development., • Work with the Data Delivery Manager to improve team productivity and velocity., • Oversee planning sessions, standups, retros, and team meetings., • Define and deliver technical goals & OKRs in collaboration with the teams. Technical Leadership • Own the architecture of the company's data platform, ensuring scalability, reliability, and security., • Drive modernisation by transitioning from legacy systems to a lean, scalable platform., • Act as a lead expert for technologies such as AWS, DBT, Airflow, and Databricks., • Establish best practices for data modelling, ingestion, storage, streaming, and APIs. Governance & Standards • Ensure all technical decisions are well-justified, documented, and aligned with business needs., • Lead reviews and approvals for Data Engineering, Data Science, and Data Visualization projects via data architecture review board., • Promote best practices in data governance, security, data protection, and risk management. Operational Excellence • Oversee monitoring of live data products and lead response to data incidents., • Drive improvements in data quality, working with data owners and managers., • Collaborate with engineering teams to ensure seamless system integration., • Advocate for reducing technical debt while balancing resource constraints. Innovation & Continuous Improvement • Stay updated with industry trends and recommend relevant technologies., • Lead analysis, assessment, and design activities, influencing key decisions., • Foster collaboration with data analysts and data scientists to develop impactful data products. Requirements – Skills and Experience To qualify for the DEM role, experience and skills from the list below are required. Essential: • Strong leadership: An inspirational leader, engaging team player, and curious listener., • Excellent problem-solving skills with experience in complex data products., • Expertise in data engineering and cloud engineering, including data ingestion, transformation, and storage., • Significant hands-on experience with AWS and its data services., • Expert-level skills in SQL, Python, DBT, Airflow and Redshift., • Confidence in coding, scripting, configuring, versioning, debugging, testing, and deploying., • Ability to guide and mentor others in technical best practices., • A product mindset, focusing on user needs when designing deliverables., • Experience in designing technology solutions with complex end-to-end data flows., • Experience in implementing data governance, including data cataloging, data lineage tracking, and metadata management to ensure data accuracy, accessibility, and compliance. Preferred: • Experience with Databricks, • Understanding of how data platforms interact with marketing and customer engagement platforms., • Knowledge of service-oriented architecture, including exposing and consuming data via APIs, streams, and webhooks., • Good understanding of security and data protection best practices., • Familiarity with compliance and regulations, such as GDPR, PCI and FCA., • The flexibility to adjust your delivery approach to business needs, including mixing elements of Kanban, Scrum, Lean and our own custom practices., • The passion to stay up-to-date with the latest advancements in your field, exploring new tools and methodologies., • The curiosity to understand the business, its requirements and culture., • Your own unique style or way of working, which will make our team diverse and original. Why Travelex? To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on. Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of several digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce, and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Senior Technical Account Manager (BMS) London | Hybrid | £55,000 – £65,000 + strong benefits | 4-day week Do you understand how buildings really operate behind the scenes? Do you enjoy combining engineering insight with client-facing commercial impact? Would you like a 4 day week!?! A fast-growing, award-winning smart-buildings technology company is hiring a Senior Technical Account Manager to help major property owners optimise building performance using advanced analytics and real-time data. Backed by significant recent investment and working with leading commercial portfolios, universities and public institutions, the business is experiencing strong growth driven by net-zero targets, smart building adoption and AI-enabled operational efficiency. This role sits at the intersection of building services engineering, customer success and sustainability impact. Why Join • Genuine opportunity to shape performance outcomes across large building portfolios, • Work for a purpose-driven scale-up delivering measurable energy and carbon reduction, • 4-day working week supporting work–life balance, • Exposure to enterprise clients and senior stakeholders, • Fast-growing tech environment with strong investment backing and product innovation, • Collaborative, supportive and sociable team culture The Role • Own the full lifecycle of key customer accounts, from onboarding through to renewal and growth, • Act as the technical interface between engineering teams and client stakeholders, • Analyse HVAC, metering and building control performance to drive optimisation, • Deliver training, insights and ongoing advisory support to ensure platform adoption, • Lead regular performance reviews and identify opportunities to expand contracts, • Translate technical data into clear commercial and operational recommendations, • Support continuous product improvement through structured customer feedback, • Help deliver tangible outcomes in energy efficiency, occupant comfort and maintenance strategy The Profile • Strong experience in technical account management or building services engineering, • Deep understanding of BMS systems — particularly Niagara (essential), • Solid knowledge of HVAC systems, controls strategies and energy optimisation, • Experience with integration protocols such as BACnet, Modbus or similar, • Comfortable engaging senior stakeholders while maintaining technical credibility, • Highly organised, analytical and naturally inquisitive, • Motivated by purpose, sustainability and real-world performance impact, • Degree or HNC in Building Services Engineering (or similar) advantageous Package & Benefits • Salary typically £55k–£65k depending on experience, • 4-day working week (30 hours), • Flexible hybrid working model, • Matched pension contribution, • Enhanced holiday allowance, • Employee wellbeing and assistance support

Quality Inspector Dagenham Full-time | Permanent Are you passionate about vehicle quality, problem‑solving, and making sure every product that leaves the line is something to be proud of? Join a fast‑growing automotive manufacturer known for its craftsmanship, innovation, and commitment to excellence. This is a company where engineering meets creativity producing bespoke, high‑performance vehicles that stand out on the road and in the industry. As a Quality Inspector, you’ll play a crucial role in ensuring every vehicle meets the highest standards before it reaches the customer. You’ll work at the heart of production, collaborating with Line Leaders and Assembly Operators to resolve issues quickly, maintain flow, and protect Right‑First‑Time output. If you thrive in a hands‑on environment and enjoy being the person who spots what others miss, this role is for you. What You’ll Be Doing • Inspect and road‑test vehicles to identify any quality concerns, • Accurately document issues and support root‑cause investigations, • Work closely with production teams to prevent out‑of‑sequence (OOS) vehicles, • Maintain excellent housekeeping in line with 5S principles, • Uphold all Health & Safety standards and company policies, • Contribute to continuous improvement across the production line, • Carry out additional reasonable duties as required by your manager What You’ll Bring • Full UK driving licence, • Proven experience in quality inspection, • A relevant technical qualification, recognised apprenticeship, or experience within a quality‑focused environment, • Strong understanding of industry safety standards, • Excellent communication skills, • Ability to follow SOPs with precision, • A proactive, problem‑solving mindset, • Strong organisational skills and the ability to prioritise effectively, • A collaborative approach and willingness to support colleagues Why Join? You’ll be part of a company that’s redefining what modern vehicle customisation and manufacturing look like. Expect a supportive team, a dynamic workshop environment, and the chance to contribute to products that customers genuinely love. This is a place where attention to detail is valued, ideas are welcomed, and your work has a visible impact every day.

Be part of the Smart Team! We have an exciting opportunity for an enthusiastic Electrical Maintenance Supervisor to join our team! About Us: At SMART, we help lead organisations across the UK to keep their facilities running safely, efficiently, and sustainably. We deliver a client-focused approach to deliver reliable, planned and reactive maintenance with a strong focus on quality, technical expertise, and customer service. We’re proud to be an employer that values career progression. We offer structured training and clear progression routes to help you build a rewarding engineering career. Role Purpose: As an Electrical Maintenance Supervisor, you will ensure all relevant works are carried out on electrical and mechanical systems (PPM and reactive maintenance), liaise and book in contractors, troubleshoot / fault find on systems, liaise with the client and respond to their needs. As an Electrical Maintenance Supervisor, you must be fully qualified in Electrical Installations / Engineering (C&G/EAL/NVQ or equivalent), at least 5 years experience working within commercial maintenance, and a good understanding of commercial M&E systems. Electrical Maintenance Supervisor Duties: • PPMs & Reactive maintenance, • Single and Three Phase Power, Motors, Generators (on/off load tests), UPS, LV/HV switching, Shutdowns, Switchgear, Motors, Emergency Lighting, Fire Alarm Test, AHUs, FCUs, VAVs, CRAC units, Sprinkler Systems, Pumps, Belts, Bearings, Seals, BMS Operation, • Carry out isolation of plant and systems in accordance with safety requirements., • Ensure corrective/repair works are carried out in accordance with regulations., • Endorse safe working practices, quality standards conformity and best practice methods., • Organising subcontractors, • Completing logbooks and RAMS, • Reports, • Conducting client meetings, • Ensuring the account manager is kept up to date on a regular basis, • Liaising with client representatives in respect of corrective repair works., • Permits to work, • Raise and close jobs on PDA's as necessary. Electrical Maintenance Supervisor Requirements: • City & Guilds / NVQ (or equivalent) qualification in Electrical Installations / Engineering, • Building Services Maintenance experience, • Career driven and motivated, • Polite and personable

Position: Senior Programme & Bid Manager Location: Enfield, United Kingdom Salary: Up to £70,000 per annum Job Type: Full-time, Permanent Overview An exciting opportunity has arisen for a Senior Programme & Bid Manager to lead the delivery and governance of a portfolio of complex programmes and bids within a highly technical, multi-stakeholder environment. This role is responsible for driving programme excellence while overseeing a matrix bid management model, where Programme Managers lead bids from initial opportunity through to contract award and into full lifecycle delivery. You will play a key leadership role, ensuring successful programme execution, robust governance, and alignment with strategic business objectives. Key Responsibilities • Lead, mentor, and inspire a team of Programme Managers and Bid professionals, fostering a high-performance culture, • Own the overall health and performance of the programme and bid portfolio, • Ensure alignment of programmes and bids with business strategy and customer priorities, • Balance resources effectively across live programmes and concurrent bids, • Establish and maintain robust governance frameworks covering schedule, cost, risk, and change control, • Oversee bid strategy, planning, resourcing, and approval processes, • Ensure seamless transition from bid phase to programme mobilisation and delivery, • Manage risks, issues, and opportunities across all programmes and bids, • Provide clear and structured reporting to senior leadership and governance forums, • Ensure compliance with internal procedures, regulatory requirements, and contractual obligations, • Drive continuous improvement and lessons learned across the full lifecycle, • Support financial planning, including revenue forecasting and budget control, • Collaborate with engineering and project teams to support internal development initiatives when required, • Engage with customers and subcontractors to refine programme requirements and delivery plans, • Lead performance management, succession planning, and talent development within the team Requirements • Proven experience leading programme and bid management functions in complex environments, • Demonstrated success delivering major programmes and complex bids end-to-end, • Strong understanding of matrix organisations and cross-functional leadership, • Excellent commercial, contractual, and risk management expertise, • Strong governance, decision-making, and assurance capabilities, • Exceptional stakeholder management skills, including engagement at senior and executive levels, • Willingness to travel occasionally within the UK and internationally, • Confident, decisive, and able to perform under pressure, • Collaborative mindset with strong influencing skills, • Customer-focused with strong commercial awareness Experience • Experience within a project/programme management environment, ideally within the defence or similarly regulated sector, • Professional certifications such as APM, PRINCE2, MSP, or PMP (or equivalent), • Proven experience managing bids and programmes from concept through to delivery, • Experience working with international customers or export contracts, • Strong financial management skills, including budgeting and forecasting, • Excellent customer relationship management skills For more information, reach out to Chris at TEC Partners

About the Company Selectamark Security Systems plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About the Role Selectamark is seeking a hands-on Technical Manager with strong electrical and mechanical engineering experience and excellent communication skills to take full responsibility for the technical performance, development, and support of its technical product portfolio. The role focuses on SelectaDNA Spray Systems, alarm monitoring equipment, and associated production, quality, and R&D activities. This role combines engineering leadership, production oversight, customer and supplier engagement, and product innovation, and suits a practical individual comfortable working across office, production, and field environments. The role is office based at Head Office (BR6 8NL). Responsibilities Engineering & Technical Ownership • Technical ownership of SelectaDNA Spray Systems, including electrical, mechanical, and system-level design, • Responsibility for alarm monitoring equipment, including integration, configuration, and fault diagnosis, • Hands-on troubleshooting of electrical and mechanical issues Production, Assembly & Quality • Oversee production and assembly processes and provide engineering support to production staff, • Define and maintain assembly instructions, test procedures, and technical documentation, • Establish and manage quality control processes and continuous improvement activities, • Testing & Compliance, • Ensure products meet internal quality standards and applicable regulatory or safety requirements Supplier & Customer Engagement • Conduct supplier visits to assess technical capability, quality, and compliance, • Carry out customer visits for pre- and post-sales technical support, including installation support, diagnostics, fault resolution, and technical demonstrations, • Deliver technical training to customers and internal staff Customer Support • Provide technical customer support via telephone and email, • Act as escalation point for complex technical issues Product Development, R&D & Risk • Lead product development activities from concept through to production, • Drive R&D initiatives to improve existing products and develop new solutions, • Identify and manage technical and operational risks, implementing corrective and preventative actions Qualifications • Strong background in electrical and mechanical engineering, • Excellent communication skills, with the ability to communicate clearly and professionally with internal teams, customers, and suppliers, • Strong understanding of production, testing, and quality control processes Required Skills • Own vehicle suitable for business travel, • Full, clean UK driving licence, • Live within one hour’s commute of the office (BR6 8NL), • Flexible approach to working hours, including early starts and occasional weekend work when required Preferred Skills Experience working with: • Security, monitoring, or safety-critical electronic systems, • PCB design, layout, and development, • Cellular data communications (4G / 5G, SIM-based connectivity), • 3D CAD modelling and 3D printing, • CCTV and PIDS (Perimeter Intrusion Detection Systems), • GPS tracking, telematics, or location-based systems Pay range and compensation package • Competitive Salary: £35,000 - £55,000, depending on experience., • Benefits Package: 23 days holiday, company pension, and continued training opportunities., • Exciting Growth: Be part of Selectamark’s UK expansion across security and asset protection markets. How to Apply If you are ready to take your technical career to the next level and join a company that values innovation, integrity, teamwork and excellence, please submit your CV to . Application Deadline Friday, 30 April 2026 (earlier applications will be prioritised) Applicants must have the right to work in the UK. Sponsorship is not available for this role. Proof of eligibility to work in the UK will be required as part of the recruitment process. BS7858 security screening is required for all successful candidates. Join us at Selectamark Security Systems plc and help us create a safer world through innovative security solutions!

Role: Senior Software Engineer - Front End Location: London/Newcastle – Hybrid Office & Home Who Are We? mkodo builds world class apps, middleware and digital products in the global lottery, betting, and gaming space. We have an open, supportive, dynamic culture where talented people are trusted to contribute to the team and company by carrying out their roles in a professional, collaborative, and skilled manner. We value the expertise of our team members and offer opportunities for personal development and career progression within the company. Acquired in February 2020, by Pollard Banknote Limited (PBL), a major supplier to the global lottery industries, brought mkodo strong financial security, access to resources and clients at a global level. About the role: Reporting to a Software Engineering Manager, the Senior Software Engineer is a major contributor and technical influencer within an engineering team delivering high-quality applications and services used by thousands of customers. As mkodo evolves, we are looking for more T-shaped engineers: not a ‘jack of all trades’ but individuals with deep expertise in one or more core engineering disciplines, combined with broad experience and adaptability across the wider software stack. While each Senior Software Engineer brings deep mastery in at least one area, they are comfortable collaborating across disciplines and contributing wherever business needs require. Core areas of depth may include one or more of: • Web / Front-end engineering, • Java/AWS backend and distributed systems, • React Native, • Android (Kotlin), • iOS (Swift) Successful candidates demonstrate deep expertise in at least one of these areas while maintaining practical experience and willingness to work across others. This role suits engineers who are highly autonomous, delivery-focused, and capable of owning technical design and execution for complex features and systems, while contributing to team growth and technical direction. What you’ll do: Engineering delivery & technical ownership • Design, build, and deliver high-quality software across mobile, web, and backend systems depending on business needs., • Take complex product or technical problems and break them down into deliverable, well-structured solutions., • Own the technical design and implementation of projects or features of moderate to high complexity., • Write production-quality, well-tested, maintainable code aligned with engineering standards., • Ensure reliability, performance, security, and scalability across systems and platforms., • Drive investigation and resolution of complex technical issues across the stack., • Contribute to and lead technical projects spanning multiple components or services., • Transform and modernise legacy systems where required. Cross-discipline contribution • Act as a deep expert in your primary discipline while contributing across other platforms or systems., • Collaborate effectively across web, mobile, and backend engineering to deliver cohesive solutions., • Demonstrate adaptability and willingness to work in different parts of the stack as business priorities evolve., • Support shared ownership of system quality and delivery across teams. Technical leadership & influence • Act as a technology leader within and beyond your immediate team., • Provide clear technical direction and decision-making that supports long-term architectural health., • Identify and drive improvements to engineering practices, tooling, and processes., • Identify, prioritise, and reduce technical debt., • Contribute to architecture discussions and help align teams on technical approaches., • Support drama-free, predictable releases through strong engineering discipline. Collaboration & delivery excellence • Provide realistic, data-informed estimates and delivery plans., • Break work into clear milestones and deliver predictably., • Collaborate closely with product, design, QA, and stakeholders., • Balance technical, product, and business trade-offs when designing solutions., • Mentor and support other engineers through pairing, reviews, and knowledge sharing., • Contribute to hiring and team growth. Quality, security & compliance • Implement strong testing, monitoring, and observability practices., • Support security and regulatory compliance (e.g., ISO27001, PCI where applicable)., • Adhere to secure coding and operational best practices., • Ensure systems meet reliability, performance, and quality standards. Key Skills & Attributes: Core expectations • Significant experience as a Senior Software Engineer or equivalent., • Deep expertise in at least one of:, • Modern web/front-end engineering (TypeScript/JavaScript frameworks), • React Native, • Android (Kotlin), • iOS (Swift), • Java/AWS backend engineering and distributed systems, • Demonstrated ability to work across multiple parts of the stack., • Strong understanding of modern software engineering principles and best practices., • Proven track record delivering complex, high-quality production systems., • Strong problem-solving skills and ability to tackle ambiguous or “black box” problems., • Ability to work independently with high-level direction. Cross-platform & systems thinking • Experience integrating client applications with backend services and APIs., • Understanding of distributed systems, APIs, and service architectures., • Experience working with cloud platforms (preferably AWS)., • Experience designing systems for scalability, reliability, and observability., • Familiarity with CI/CD pipelines, automated testing, and modern delivery practices., • Experience working with legacy systems and modernisation efforts. Engineering excellence • Strong testing mindset (unit, integration, and end-to-end)., • Experience with monitoring, logging, and observability tooling., • Performance optimisation and debugging experience., • Secure coding practices and awareness of common security risks., • Strong code review and maintainability focus., • Experience contributing to standards and best practices within teams. Leadership & collaboration • Experience mentoring and supporting other engineers., • Ability to influence technical direction and decision-making., • Strong written and verbal communication skills., • Comfortable working with technical and non-technical stakeholders., • Capable of leading small to medium technical initiatives or projects. Mindset & attributes • T-shaped engineer: deep in one or more areas, broad across many., • Adaptable and willing to work across technologies and platforms., • Product- and customer-focused., • Automation-first mindset., • Active learner who takes ownership of personal development., • Pragmatic decision-maker who balances speed, quality, and maintainability., • Comfortable operating in evolving, fast-moving environments. Nice to have (depending on discipline) • Experience with design systems and shared component libraries., • Experience with mobile release processes (App Store / Play Store)., • Experience with infrastructure-as-code and cloud architecture., • Experience with building cloud native products, harnessing ‘out of the box’ cloud services/modules from AWS, MS Azure etc. ‘Consume it, don’t build it’ where appropriate., • Experience using AI-assisted development tools effectively and responsibly. mkodo is a great place to work, along with a competitive renumeration package we offer excellent benefits comprising: • Hybrid Working, • Generous Holiday Allowance (increasing with service), • Gifted day over Christmas period, • Birthday off!, • Performance Bonus & Profit Share Scheme, • Quarterly team events, • Group income protection, • Life Insurance, • Charity/Volunteer Day, • Tech Loan Scheme, • Cycle to Work Scheme, • Contributory Pension, • Employee Assistance Programme, • Home working expense payment, • Friday beers provided in each office!, • Relevant individual training budget., • Digital Nomad Policy, • Generous refer a friend scheme. We encourage growth and progression because we value our colleagues and know that we best succeed when achieving and developing together.

About the Role: Grade Level (for internal use): 13 The Team: The Counterparty Manager product team is a dynamic, globally distributed group dedicated to delivering high-impact solutions across the client lifecycle. We value deep domain expertise, cross-functional collaboration, and a proactive approach to evolving our product portfolio in response to market and regulatory demands, ensuring commercial success and strategic alignment . Responsibilities and Impact: • Define and lead the global product vision and roadmap for the Counterparty Manager product suite, ensuring alignment with firm strategy, commercial priorities, and client lifecycle needs ., • Drive end-to-end product delivery, overseeing discovery, requirements definition, launch, implementation support, and ongoing optimization for complex, enterprise-grade solutions ., • Lead, mentor, and develop a globally distributed team of product managers, fostering a culture of accountability and high performance, focusing on strategic thinking and execution rigor ., • Act as a senior product and domain authority, influencing internal and external stakeholders to ensure strong alignment and effective decision-making across Product, Commercial, Technology, Operations, Risk, and Compliance ., • Champion a customer-centric approach, leveraging quantitative and qualitative insights to inform product decisions, identify performance gaps, and guide prioritization for optimal client experience ., • Proactively identify and evaluate opportunities for innovation, integrating AI, automation, and data-driven capabilities while monitoring market trends and regulatory changes to ensure ongoing product relevance and differentiation ., • All employees are required to work from the office a minimum of 2 days per week . What We're Looking For: Basic Required Qualifications: • An S&P Global employee at this level would typically have 10+ years of experience in capital markets or financial services, with significant hands-on expertise in client onboarding, KYC, and regulatory processes ., • An S&P Global employee at this level would typically have 8+ years of experience in product management or product leadership roles, including ownership of complex, enterprise-grade products ., • Proven experience leading global, cross-functional teams and supporting large-scale, multi-client implementations ., • Strong understanding of financial technologies and regulated operating environments, coupled with excellent communication, stakeholder management, and executive presence . Additional Preferred Qualifications: • Demonstrated ability to take an enterprise perspective, connecting operational activities to the wider organizational vision and strategy ., • Proven capability to collaborate effectively with diverse stakeholders across functions and geographies, leveraging networks for strategic alignment and buy-in ., • A history of bringing new thinking and curiosity to develop innovative, data-driven solutions with a long-term perspective in mind ., • A commitment to coaching and empowering team members, fostering an environment where individuals can maximize their performance . About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 10 - Officials or Managers (EEO-2 Job Categories-United States of America), PDMGDV103.2 - Middle Management Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)

Dalkia UK are looking for an Engineering Manager to join our team working on our flagship Selfridges site in London, Oxford Street The Role • Providing leadership, management, and development of a defined contract, ensuring operational commitments are met and exceeded, • Establish, develop and maintain an effective partnership and working relationship with the Customer and any associated customers, • Take accountability and review Accounts performance indicators ensuring delivery of key financial KPI’s/ targets (i.e. working capital, P&L, Costs), • Lead, manage and support a no-compromise approach to Health & Safety, • To manage the business to ensure all of the necessary systems and procedures are complied with to ensure that the quality of service delivery enables the Client to occupy their premises efficiently, cost effectively and without disruption, • To manage and control the attendance and work output of all directly employed staff and specialist sub-contractors, • Assist in the identification of all new business opportunities within the contract and participate in the costing of the new proposals to ensure that Inviron’s margin expectations are achieved, • Develop a relationship with the internal project department in order to deliver high value projects throughout the life of the contract Main Responsibilities: • Planning and allocation of technical resources across S&Co including the control and issue of materials and equipment., • Support the client’s vision of creating ‘the destination for the most extraordinary customer experience’ by ensuring that all contractual KPI's and SLA's are achieved whilst maintaining good working relationships with the client, the concessions and the end customers., • Maintaining the Planned Preventative Maintenance (PPM) and Statutory Compliance Programme for the sites., • Collating completed PPM worksheets and reviewing for any additional works identified therein and planning implementation of the repair using the in house team., • Updating Asset Registers when equipment is replaced as part of Life Cycle or Small Works Programme within the store., • Maintaining and managing Compliance system (CAP) to ensure compliance is being achieved and accurate reports are produced., • Training and support of operatives and guidance in using correct methods and procedures including Health and Safety requirements and welfare of staff., • Participate in the Health and Safety Policy of the company and report to the Account Manager regarding any dangers; hazards or other defects/issues that may be encountered., • Ensure that the engineers adhere to the Company Dress Code all times and that all uniforms and Personal Protective Equipment are issued on staff commencement, maintained at all times, and collected at the end of staff employment., • Undertake other tasks or requests to maintain and improve the service provision throughout the region., • Maintaining ongoing service performance through service and performance reviews including the undertaking of performance reviews / appraisals., • To develop a detailed knowledge of the building, work areas and work schedules and to allocate and organise staff duties to conform to the service specification., • Carrying out regular reporting (at the request of the Facilities Manager) in relation to SLA compliance, problem areas etc, recording actions taken or to be taken and any escalations., • Assisting in the recruitment of team members as and when required., • Carry out regular site audits and provide regular onsite support., • Ensure the appropriate response is given to the priority levels of service requests especially avoiding penalties imposed by failed KPIs., • Minimise disruption to the clients business and maintain the required availability of the key functional areas throughout their store., • Maintain good working practices to enhance asset value and promote a positive image of both the client and Dalkia., • Undertake and report Service audits and H&S Check sheets, recording and reporting results., • Develop and take duty of care for the Maintenance Teams on a daily basis., • Assist Maintenance Teams in any daily issues in delivery of the maintenance service., • Authorisation and reporting of annual leave and organisation of appropriate staff cover ., • Review and authorise timesheets., • Responsible for finances and WIP. Hours of Work • Monday to Friday, 8am-5pm Benefits • Additional earnings available through overtime - if wanted, • 25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year, • Pension with matched contributions between 6-8%, • Life Assurance, • Private Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependants, • Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance, • Access to wellbeing programmes, • Company Sick Pay, • Employee recognition programmes which reward exceptional achievements, • Employee Referral bonus with generous bonuses for ‘referring a friend’, • The opportunity to use one working day per year volunteering to help the local community, • Employee Assistance Programme - free, confidential 24/7 365 support on all lifestyle matters, • Smartphone/ Tablet, uniform, PPE Qualifications and Experience Required • Substantial quantifiable and demonstrable experience in a similar role, • Demonstrable experience of budget management and control of small revenue works, • Recent successful experience of controlling site teams in hard services., • Proactive management and experience of internal service delivery teams, • Proven track record in successful people management including performance management and familiarity with operational HR process and procedure, • Valid formal Health & Safety qualification e.g. IOSH / NEBOSH, • Detailed operational understanding of facilities maintenance and building services within a client focused environment, • Extensive experience in managing a multi-disciplined workforce, • Experience in the Mechanical and Electrical aspects of general building PPM schedules, • Experience with similar maintenance duties including fault diagnosis, rectification, • Building Management Systems experience, • Mechanical or Electrical Apprenticeship, 18th edition IEE, C&G 2391, BTEC & HNC or similar, • IT literate FM Management Information Systems, MS Word, Power point and Excel, • Wide breadth of knowledge on mechanical electrical systems and building fabric repairs, • Sound commercial and financial awareness, • Experience of Supervising and controlling similar contracts/site delivery teams

Location: London Salary Competitive Salary We have a great new opportunity for a Sub Contract Manager to join our team in in the Central London area. You will be responsible for managing subcontractors and ensure alignment with G4S Fire & Fire Security Systems UK Company procedures.. About the Role: You will be required to act as a liaison with Stakeholders to assess subcontractor performance and risks. You will need to be a great communicator, team player and organiser to ensure that a smooth process is maintained Responsibilities: • Responsible for compliance with regard to technical auditing and manage compliance, • Carry out Health & Safety audits with subcontractors, • Carry out work progress audits with subcontractors, • Quality audits with subcontractors, • Support the Project Engineers with flexible site visits, • Support the Commissioning Engineers on site when and if required, • Develop and manage site specific Risk Assessments and Method Statements where necessary, • To attend Site Progress and Specialist Subcontractor meetings when required, • Carry out Site audits on G4S Engineering teams when required, • Comply with the Company Health and Safety requirements, • Liaise with Customers at a local / site level to ensure Customer satisfaction, • To respond to all communications within an appropriate time. Required Experience: • Experience in working on M&E construction sites, • Experience in working on Fire and Security Systems including installation, • Knowledge and understanding of the relevant British Standards for Installation and Commissioning of Fire Detection and Alarm Systems and Refuge Alarm Systems, • Knowledge and understanding of the relevant British Standards for Installation and Commissioning of Intruder, Access and CCTV Systems, • Excellent verbal and written communication skills, • Computer literate including experience in the use of AutoCad, • Management of electrical contractors and company approved Act as a liaison with Stakeholders to assess subcontractor performance and risks. You will need to be a great communicator, team player and organiser to ensure that a smooth process is maintained-contractors, • Confident and professional approach to work Further Requirements: • You will need to possess a full driving UK licence, • This role requires enhanced personal security checks Pay range and compensation package: • Competitive Salary, • Company Car, • Workplace pension scheme, • Eye care vouchers, • Employee Discount Schemes, • Refer a friend scheme

About the Role: Grade Level (for internal use): 09 Customer Success Manager, Europe The Team: It's a dynamic global team, where the work changes daily. "You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. "This team will develop and execute data driven processes to deliver world class customer experience. "Your role may focus on migration, onboarding or global strategic accounts. The Impact: " Your interactions with the client will reaffirm and strengthen the organization's relationship with existing accounts and their decision to work with S&P Market Intelligence. "Through delivering a positive overall client experience, supporting strategic objectives on the account level, and driving increased client adoption, this role will educate and spread awareness within our client base about S&P Global Market Intelligence's capabilities. "These efforts are a key factor in revenue retention and growth. What's in it for you: We are looking for someone to grow with the company by not only evolving your client relationship skills, but also your industry knowledge and product knowledge to help clients get the most value from market leading analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within the team towards a more product-focused role. "You will also develop skills which will prepare you for relationship management, sales or product specialist roles. " Responsibilities: • Develop and execute proactive, creative, and ongoing contact initiatives in partnership with Marketing, Product, and account team(s), • Drive continuous service improvement with ultimate goal/focus of product adoption and usage growth, • Evolve the profiles on accounts including all affiliations, geographic presence, and business interests through Sales Force, • Educate and spread awareness within the client-base about our capabilities to increase usage, leveraging the knowledge of product specialists Increase adoption/usage by focusing on distinct users to increase usage and overall increase in number of users, • Provide platform, product functionality and new release training (on-site or virtually) specific to a user job function, liaise with product management team to master new product enhancements and relay client feedback on an ongoing basis, • In partnership with our usage analytics team, monitor product usage and develop account profiles including geographic/departmental presence, relationship history and business interests to support in the develop of renewal proposals and potentially identify upsell opportunities, • Ongoing learning, and deepening that knowledge, of the suite of products and services offered and ongoing enhancements and new offerings and how they relate to customers, • Understand customer business and market trends and suggest ways to help clients address them through education on the product and/or connecting them with the right people internally to address those needs", • Ensure enhancement requests from clients are routed to product stakeholders, • Leverage internal sales tools to optimize client engagement, eg. CRM and Cadence systems What We're Looking For:", • Positive, proactive attitude and ability to work well in teams, • Exceptional skills in listening to clients, articulating ideas and complex information in a clear and concise manner, • Proven record of maintaining strong relationships with senior members of client organizations, addressing their needs, and maintaining a high level of client satisfaction, • Goal and action orientated, with ability to organize, multi-task and prioritize in a fast-paced environment, • Experience in a consultative sales or a client facing role (inside sales, prospecting, sales support, customer support) and in dealing with challenging situations Basic Qualifications:, • Bachelor's degree required (Finance, Economics or related field preferred), • Strong MS office (Word, Excel, PowerPoint) skills are required, • 1-3 years work experience (2 years of experience in financial services industry and/or in a sales/account management role preferred, • Any knowledge of CRM systems (such as Salesforce.com, SalesLoft) or research platforms would be advantageous About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)

Manager Hays Recruitment - London - Accountancy and Finance – Public Sector We have an exciting opportunity for an experienced recruitment leader to take ownership of one of our flagship Public Sector Accountancy & Finance desks in Cheapside. This role offers the chance to lead a high performing team, take responsibility for a well established market and continue your career journey within one of the most consistent, relationship driven areas of our Public Sector business. If you're ready for a bigger remit, broader influence and the chance to shape a top tier desk, this could be the next step in your Hays career. The Opportunity This is a Manager level position overseeing a team of four experienced Public Sector A&F recruiters, operating across both Permanent and Temporary recruitment. The desk serves Charities, Not for Profit organisations and Membership Bodies. This is a resilient and commercially rewarding market with strong repeat business. You’ll be stepping into a warm and reputable area of the business, with the scope to elevate performance, grow revenue and set the long term direction of the desk. What You’ll Be Responsible For Leading & Developing Your Team • Create a high performance environment where consultants are coached, supported and stretched, • Drive team strategy, goal setting, performance reviews and development plans, • Role model consistency, quality and effective pipeline management Commercial Ownership • Manage a dual desk (Perm & Temp) according to your strengths and business needs, • Build and execute a commercial plan for sustainable revenue growth, • Strengthen existing relationships and open new doors within Charities & Memberships, • Maintain a clear view of market trends, demand cycles and opportunities Recruitment Expertise • Deliver full 360 recruitment at a senior level, • Provide trusted advice to candidates and clients, • Ensure high standards of compliance, process and customer experience Strategic Collaboration • Work closely with senior leadership on business priorities and improvement initiatives, • Influence market approach, best practice and operational excellence within the wider team What We’re Looking For You’ll be successful in this role if you: • Are currently a Business Manager, Manager or operating at an equivalent leadership level, • Bring a proven track record in commercial growth and team leadership while running a 360 desk, • Have the drive, resilience and people leadership skills to elevate both performance and culture, • Are ambitious about growing your impact within Hays and shaping a market you can truly own What Hays Offers You As part of your internal career progression, you’ll benefit from: • Uncapped commission, paid every 4 weeks, • A warm desk with strong foundations, established client relationships and PSLs, • Major growth potential within London Public Sector, • Access to industry leading leadership development programmes, • Hybrid working and flexible hours, • Performance based incentives, including international trips, • A collaborative, inclusive culture grounded in trust and ambition, • Opportunities for long-term career mobility across the UK and globally At Hays, we grow leaders and we support you every step of the way. Next Steps If this sounds like your next move, we’d love to hear from you. Please contact or for a confidential conversation or click apply now. The future is what you make it at Hays — and this is your chance to shape a high impact part of our Accountancy and Finance business. As a Disability Confident employer, we welcome and encourage applications from all backgrounds. At Hays, we share a passion for creating a culture where there are opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career with us.

This job is with Braze, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. WHAT YOU’LL DO As an Associate Support Representative you will be a vital member of our Global Customer Support organization—serving as a trusted product expert, primary point of contact for inbound questions and owner of complex technical cases. You’ll diagnose and fix issues, answer product questions, and guide best practices, ensuring fast, accurate help and a great customer experience. Your responsibilities will include: • Owning customer inquiries end-to-end (how-to questions, technical break-fix issues, integration/configuration help, and best practice guidance), providing timely, insightful, and technically sound resolutions and suggestions., • Becoming a trusted product expert—mastering the dashboard, integrations, troubleshooting steps, and best practices, • Driving increased product adoption by enabling customers to effectively utilize the platform and achieve their desired outcomes., • Collaborating effectively with your own team members, Customer Success, Account Managers, Product and Engineering, and other cross-functional teams to deliver seamless customer experiences., • Proactively identifying opportunities to enhance customer satisfaction and drive product adoption. Please note that we do not currently offer visa sponsorship and do not anticipate doing so in the future. WHAT YOU HAVE • Experience supporting technical products, ideally in SaaS or mobile application environments., • Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management and resolution., • Hands-on experience with HTML, CSS, APIs, and/or SQL, • Experience with tools such as Postman, Snowflake, and/or Kibana is a plus., • Domain knowledge of two or more: SaaS, Mobile Technology, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, and/or basic programming., • An excellent communicator with a customer-centric attitude with the ability to translate complex concepts into clear, understandable language for diverse audiences., • Analytical, curious, and resourceful with strong troubleshooting and problem-solving capabilities, • Passionate about helping customers and resolving issues efficiently and effectively., • Skilled at managing and prioritizing a high volume of inquiries and escalations; resilient and calm under pressure in fast-paced, time-sensitive situations., • Able to synthesize complex technical concepts and communicate them clearly to diverse audiences, • Adaptable to fast-paced, high-volume environments with shifting priorities while being able to multitask and maintain performance under pressure. Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: • Competitive compensation that may include equity, • Retirement and Employee Stock Purchase Plans, • Flexible paid time off, • Comprehensive benefit plans covering medical, dental, vision, life, and disability, • Family services that include fertility benefits and equal paid parental leave, • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend, • A curated in-office employee experience, designed to foster community, team connections, and innovation, • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching, • Employee Resource Groups that provide supportive communities within Braze Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.

Key Responsibilities We are seeking an experienced Business Development Manager to drive the growth of our Model as a Service (MaaS) and AI solutions business in the UK market. This role focuses on AI Native companies, including startups, scale-ups, and enterprises adopting generative AI technologies. You will be at the forefront of Alibaba Cloud's AI expansion in GBR Region, working with cutting-edge large language models and machine learning platforms. Key Responsibilities: • Identify, engage, and develop relationships with AI Native companies, AI startups, research institutions, and enterprises pursuing AI transformation in UK and broader European markets, • Drive revenue growth for Alibaba Cloud's MaaS offerings, including Qwen (Tongyi) model family, PAI platform, and GPU computing services, • Develop and execute go-to-market strategies for AI/ML products tailored to the European market, • Build a robust sales pipeline through proactive prospecting, industry events, ecosystem partnerships, and referral networks, • Collaborate with solution architects and technical teams to deliver customized proposals and product demonstrations, • Negotiate and close deals, managing the full sales cycle from lead generation to contract signing, • Gather market intelligence and customer feedback to inform product roadmap and localization efforts, • Represent Alibaba Cloud at AI conferences, meetups, and industry forums across Europe Qualifications: Qualifications Required: • 3+ years of experience in business development, sales, or partnerships within cloud computing, AI/ML, or enterprise software industries, • Demonstrated track record of achieving and exceeding sales targets, • Strong understanding of AI/ML technologies, including large language models, generative AI, and model training/inference workflows, • Existing network within the AI startup ecosystem or enterprise AI community is highly preferred, • Excellent communication and presentation skills in English, • Ability to work independently in a fast-paced, entrepreneurial environment Qualifications Preferred: • Experience selling to technical buyers (CTOs, ML engineers, data scientists), • Familiarity with competitive cloud AI offerings (AWS Bedrock, Azure OpenAI, GCP Vertex AI), • Background in a hyper-growth startup or major cloud provider, • Additional European languages (German, Spanish, Dutch) are a plus

About the job Company Description WisuAlarm Technology UK & Ireland, a subsidiary of Dahua Technology, is based in Maidenhead, Berkshire, and specializes in delivering innovative fire protection products and solutions. With a focus on leveraging advanced technologies like video analysis, cloud computing, and IoT, WisuAlarm provides cutting-edge fire safety systems. The company collaborates with local authorities, specifiers, distributors, and installers to deliver reliable fire safety solutions tailored to diverse business needs. WisuAlarm’s products meet and exceed rigorous standards, including BSI, CE, and UKCPA, ensuring safety and effectiveness in every installation. About the Role We’re looking for a highly driven Business Development Manager to lead the UK expansion of our smart electrical product range (Smart MCB / RCBO / energy solutions). This is a rare opportunity to build a new category from the ground up in a traditional industry undergoing rapid transformation. If you enjoy opening new markets, building partnerships, and making a real commercial impact — this role is for you. What You’ll Be Doing • Drive new business across the UK electrical market, • Build relationships with wholesalers, installers, and contractors, • Develop and manage distribution partners, • Identify and close key projects (residential, commercial, energy solutions), • Work closely with internal teams on product positioning and GTM strategy, • Proven B2B sales experience in:, • Electrical products (MCB / RCBO / distribution systems), or, • Smart home / energy / EV / solar sectors, • Strong network within UK electrical wholesalers or contractor ecosystem, • A proactive, entrepreneurial mindset — comfortable building from scratch, • Backed by a global technology group (Dahua Technology), • Opportunity to shape and lead a new business line in the UK, • High autonomy and fast decision-making environment, • Competitive salary + performance bonus

A seriously exciting opportunity has landed with one of the UK’s fastest-growing consumer brands, a business that has completely shaken up its category, built huge momentum in a short space of time and is now entering its next phase of growth across both the UK and international markets. This is the kind of brand people genuinely want to be part of: ambitious, high-growth, purpose-led and scaling at pace with big plans ahead. Think entrepreneurial energy, real ownership, and the chance to join at a point where your impact will be felt immediately. They’re looking for an Ecommerce Manager to own and drive performance across D2C and marketplace channels, with a major focus on taking both Shopify and Amazon to the next level. This role needs someone commercially sharp, hands-on and confident making decisions that directly influence revenue, trading performance and customer growth. Amazon experience is absolutely key, you’ll need to have genuinely owned Amazon performance before, from listings and optimisation through to trading, promotions, content and channel growth. If you love the pace of scaling brands, spotting opportunities quickly, and building momentum across ecommerce channels, this is a brilliant one to get stuck into. The ideal person will be someone who thrives in a fast-moving environment, loves taking ownership and enjoys balancing strategy with day-to-day execution. You’ll be naturally commercial, highly analytical and confident using data to make decisions quickly. They need someone who can spot what needs improving, act on it, and keep pushing for growth, someone who knows what great looks like across ecommerce and has the energy to build it. Shopify confidence is important, but equally this needs to be someone who already understands what success on Amazon really takes and can bring that experience straight into a scaling business.

Store Manager | London We are currently supporting the appointment of a Store Manager for a considered, high-profile retail location in London, a role that sits at the intersection of commercial performance and people leadership. This is a pivotal position, responsible for shaping performance, guiding and developing a sizeable team, and delivering a consistently elevated customer experience within a dynamic environment. Key Responsibilities • Lead and develop a high-performing team with clarity and consistency, • Drive commercial performance through a strong understanding of key business indicators, • Establish a culture centred around service, ownership, and accountability, • Build and nurture meaningful customer relationships, • Oversee the day-to-day running of the store with a hands-on, considered approach, • Uphold exceptional standards across all aspects of the store environment Candidate Profile • Proven experience as a Store Manager, ideally within a flagship or high-profile retail environment, • A strong commercial mindset, with the ability to interpret performance data and translate this into clear actions, • Experience leading larger teams, with a focus on development, engagement, and retention, • A leadership style that is both people-focused and results-driven, • A natural ability to build and maintain client relationships, with an understanding of client development and loyalty, • Confident in managing operational aspects of a store, with strong attention to detail, • Composed, adaptable, and able to navigate a fast-paced environment with ease, • Strong communication and interpersonal skills, with a polished and credible presence Offering • A highly competitive salary, in the region of £70,000–£75,000, • A performance-led incentive structure, including monthly bonus and annual MBO, • A comprehensive benefits package, including private healthcare and wider wellbeing support

Job Description: Area Sales Manager – SAVR Surgical (Heat Valve Portfolio) Location: Spain, United Kingdom, Germany & Italy Department: International Sales Reporting To: Head – International Business Job Summary The Area Sales Manager will be responsible for driving sales growth and expanding market presence for SAVR Surgical’s Heat Valve portfolio across key European markets, including Spain, the UK, Germany, and Italy. The role focuses on territory management, distributor development, key account engagement, and achieving revenue targets while ensuring full compliance with European medical device regulations. Key Responsibilities • Manage and develop sales operations across the assigned European territories., • Achieve and exceed sales targets for the Heat Valve product portfolio., • Identify, appoint, and manage distributors and channel partners in each country., • Build strong relationships with hospitals, clinics, surgeons, procurement teams, and key decision-makers., • Conduct regular market visits to support distributors and develop key accounts., • Analyze market trends, competitive landscape, and pricing to identify new business opportunities., • Conduct product demonstrations, training sessions, and technical presentations for distributors and customers., • Participate in regional and international exhibitions, trade fairs, and conferences., • Coordinate with internal teams (regulatory, logistics, production, marketing) to ensure smooth order processing and high customer satisfaction., • Ensure compliance with EU MDR, CE marking, and country-specific healthcare regulations., • Prepare territory plans, sales forecasts, and periodic performance reports. Candidate Profile / Requirements • Bachelor’s degree in Business, Marketing, Biomedical Engineering, or a related discipline., • 4–7 years of experience in international or area sales within the medical device or surgical products industry., • Proven experience managing distributors in multiple European markets (Spain, UK, Germany, Italy preferred).

We’re opening our newest MAAP LaB in London. More than a store, the LaB is where MAAP comes to life - a physical expression of the brand. Product, culture, and community intersecting in one of the world’s most influential cities. This space is designed to move with London. To host rides at first light. To bring people together over coffee, conversation and a shared obsession with cycling. To create something that feels considered, elevated and distinctly MAAP. We’re looking for a Retail Store Manager to lead it. Someone who sets the standard. Who understands that retail is detail, energy and experience — not just transactions. Who can build a team, shape a culture, and create a space people want to return to. You will • Manage and take full accountability for delivering the MAAP retail experience by engaging, developing, maintaining, and growing relationships with customers and the wider London cycling community, • Champion a sales-driven culture and lead from the front, upholding the highest customer and brand experience standards, • Hire, train, develop and lead a retail team, ensuring they are motivated and equipped to deliver an exceptional experience, • Deliver financial results and achieve sales, margin and inventory targets by optimising retail KPIs, • Maintain the highest visual merchandising standards, ensuring MAAP VM guidelines are executed daily, • Stay across seasonal launches and product knowledge, ensuring the team can confidently speak to technical features and benefits, • Manage store rostering in line with wage budgets and sales performance, • Oversee inventory management to ensure product availability at all times, • Lead and support LaB rides, community engagement and local activations You bring • Demonstrated retail experience within fashion, sportswear or a similar environment, with strong store or team management capability, • Confident leadership skills, with the ability to inspire and align a team around shared goals, • Exceptional customer service and selling capability, • Strong visual merchandising experience and attention to detail, • A self-motivated, proactive and solutions-focused mindset, • The ability to think strategically while executing day-to-day retail operations, • A proven track record of delivering results, driving sales and building high-performing teams, • A passion for delivering a world-class retail experience, • A genuine interest in cycling, fashion, music and London’s cultural landscape In return • Product allowance, • Staff pricing across the range, • A competitive package

About the role Specter is the data intelligence platform used by some of the world's most sophisticated investment firms. We're bootstrapped, 300+ VC firms use us today, and we're expanding into PE and investment banks. We've won these clients. Now we need someone to make sure they stay, grow, and get full value from what we build. This is a Senior Account Manager role. You won't have a large team supporting you, a playbook to follow, or a manager to escalate to. You'll own a portfolio of VC and PE clients end-to-end: relationships, renewals, expansions, QBRs, onboarding, health monitoring. You'll build the post-sales infrastructure from scratch, alongside the founders. The clients you'll manage are investment professionals. Partners, principals, and analysts at top-tier funds who are analytically rigorous, commercially sharp, and completely intolerant of vague answers. You'll need to earn credibility on the first call and maintain it. What you'll own • A portfolio of VC and PE clients. Relationships, renewals, and expansions from the moment the contract is signed., • QBRs and strategic reviews with senior investment stakeholders, presenting data-backed value and usage insights., • Proactive churn prevention. You'll know a client is at risk before they do., • Expansion opportunities. Identifying and closing upsells where there's genuine fit, not revenue pressure., • Day-to-day coordination of our Product Specialists and Customer Success team. Setting standards, prioritising work, removing blockers., • Onboarding and success frameworks. Building repeatable processes that don't exist today., • A direct feedback loop into Product and Data, translating what clients say into actionable roadmap input. What we're looking for • Experience. 3 to 5 years in Account Management or Customer Success, specifically within SaaS, data, or financial services. You've managed senior stakeholders before. Decision-makers who control budgets, not just end-users., • Technical fluency. You understand how data products work. Not at an engineering level, but enough to diagnose why a client isn't getting value, have an intelligent conversation with a product specialist, and hold your own when a client's analyst asks detailed product questions. You solve problems yourself., • Commercial rigour. You can run a renewal conversation, handle pricing objections, and identify expansion opportunities with substance rather than pressure. You're comfortable with numbers and can build a business case., • Process instinct. You see broken workflows and fix them. You build things that scale. You don't need to be told twice., • Professional credibility. You'll be in rooms and on calls with investment professionals who form impressions fast. How you present, write, and communicate matters., • Organisation under pressure. You can manage 20+ active client relationships simultaneously without anything slipping. You close the loop, follow up, and never get caught off-guard on a renewal., • Startup energy. This is a founding role at a bootstrapped startup. We move fast and we work hard. If you're looking for 9-to-5 with clean boundaries between work and life, this isn't it. This role is not for you if • You're expecting a large support team, established processes, or a detailed playbook to follow., • You're more energised by chasing new logos than by deepening existing relationships., • You struggle to understand software products at a functional level., • Your instinct when a client has a problem is to escalate rather than solve., • You want a role where your output is protected by layers of management., • You need a predictable 9-to-5 schedule. We're a startup. The work gets done when it needs to get done. Why this role matters Specter is becoming the trusted data partner for world-class investors. Bootstrapped, with 300+ firms using us, we've grown on the quality of our product and our relationships. As Senior AM, you own the relationship side at scale. You'll build the post-sales motion from scratch. You'll lead Product Specialists and Customer Success. You'll own retention and expansion for top-tier clients. You'll influence pricing, packaging, and commercial strategy. You'll directly shape the commercial engine that drives retention and growth. Your work will define how Specter keeps and grows its most strategic customers. How to apply

Job Description Title: Store Manager Location: Heathrow Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.