Are you a business? Hire customer relationship manager candidates in United Kingdom
Looking for an experienced general manager for a site in Richmond area. Operations - ensuring smooth flow of service from seating to food delivery ● Maintaining health and safety regulations ● Managing staff - training and retaining staff and creating staff schedules ● Customer service - handling complaints and resolving issues, carrying out customer feedback, building relationships ● Managing inventory - ensuring your pub or restaurant has everything needed to put a smile on customers' faces ● Growing pub sales with your team
Established four years ago, Adelaide Beauty Studio is located in the heart of Walthamstow, with a large group of loyal clients. We specialise in hair and beauty services. We are proud to be Treatwell Top Rated Salon 3 years in a row! The Role We are currently in search for a part-time or full-time hairstylist. This is a great opportunity for an experienced hairstylist who can bring something special to our salon. A positive “can-do” attitude and a good manner with clients is essential. The ideal candidate will be passionate about hair, confident and flexible to adapt to our salon and become part of our team. Key responsibilities To manage appointments efficiently and professionally, Welcoming clients and ensuring they are comfortable, Advising clients on suitable cuts, colours, and treatments, Washing, conditioning, cutting, colouring, and styling hair Staying up to date with industry trends, hairstyles, and products, Working with different equipment like straighteners, clippers, or hot brushes, Cleaning workstation and sanitising throughout the day, Collecting payments for performed services, Ad hoc duties within the salon. Skills and qualifications strong listening skills, good verbal skills, excellent customer service skills, strong attention to detail, the ability to work a flexible schedule, to build strong relationships with clients, excellent time management skills, patience and ability to stay calm under pressure, basic computer skills, must have a minimum of 3 years experience performing varied treatments, including but not limited to balayage, highlights, ombre, NVQ Level 3 is essential.
Job Title: General Manager - Coffee Shop Location: Hanwell, Ealing (Elizabeth Line) Job Type: Full-Time About Us: At MOMENTUM, we believe in the power of a great cup of coffee to bring people together. Our shop is more than just a place to grab a drink—it's a community hub where customers can relax, work, and connect. We are passionate about providing exceptional coffee, delicious pastries, and outstanding service in a welcoming environment. As we continue to grow, we’re seeking an experienced and dedicated General Manager to lead our coffee shop and ensure it operates at the highest standards. Job Description: We are looking for a seasoned General Manager to oversee the daily operations of our coffee shop. This role is perfect for someone who is passionate about coffee, has a deep understanding of café culture, and is experienced in managing a fast-paced, customer-focused environment. The General Manager will be responsible for all aspects of the business, from managing the team and ensuring excellent customer service to optimizing operations and driving business growth. Key Responsibilities: - Oversee Daily Operations: Manage all aspects of the coffee shop’s day-to-day activities, ensuring a smooth and efficient operation. - Team Leadership: Lead, mentor, and develop a team of baristas and support staff, fostering a positive and collaborative work environment. - Customer Service Excellence: Ensure every customer receives top-notch service, resolving any issues swiftly and effectively. - Inventory Management: Monitor and manage inventory levels, order supplies, and maintain relationships with coffee and bakery suppliers. - Quality Control: Ensure that every cup of coffee and food item meets our high standards for quality and presentation. - Financial Management: Oversee budgeting, forecasting, and financial reporting to ensure the coffee shop remains profitable. - Scheduling: Create and manage staff schedules to ensure adequate coverage during all hours of operation, particularly peak times. - Marketing & Promotion: Develop and implement marketing strategies to attract new customers and retain regulars, including managing social media and in-store promotions. - Health & Safety Compliance: Ensure the coffee shop meets all health, safety, and cleanliness standards, maintaining a safe environment for customers and staff. - Community Engagement: Act as the face of the coffee shop, building relationships with local customers and participating in community events. Qualifications: - Minimum of 3-5 years of experience in a management role within a coffee shop, café, or similar food and beverage environment. - Strong knowledge of coffee, including different brewing methods, origins, and flavor profiles. - Proven leadership and team management skills, with experience in training and developing staff. - Excellent customer service skills and the ability to maintain a customer-focused environment. - Experience in inventory management and supplier relations, particularly in the coffee industry. - Financial acumen, with experience in budgeting, cost control, and financial reporting. - Ability to thrive in a fast-paced environment, with strong organizational and multitasking abilities. - Familiarity with point-of-sale systems, scheduling software, and other relevant tools. - Passion for coffee culture and a commitment to delivering an exceptional café experience. What We Offer: - Competitive salary with performance-based bonuses. - Opportunities for career growth and professional development within the coffee industry. - A supportive, team-oriented work environment. - Employee discounts on coffee, pastries, and other café offerings. - Paid time off and other benefits.
Basic Salary: Extremely competitive base salary + Bonus (Year 1 OTE of £24k-£40k/ Year 2 OTE of £50k-£60k/ Year 3 OTE £70k-£80k) Indigo FX Ltd is a global payments and risk management company based in Canary Wharf. We offer our clients one of the most comprehensive ranges of foreign exchange products, services, and risk management tools within the UK. About the role/ key responsibilities: Delivering excellent client relationship management throughout the sales process and all trades. Researching and generating profitable new business opportunities while identifying other profit angles. Cold calling will play a major part in your role, so you will need to be a people-person who is able to establish relationships and generate interest. Applying solid financial and business acumen to better comprehend client strategies. Focusing on goals and results while striving to surpass targets. Playing an active role in the company and adding to the strategic expansion of the business. Ensuring adequate preparation for the trading day. Attending meetings/trade shows, developing client relations, and preparing meeting presentations and packs. Qualifying leads to ensure they have an FX and /or treasury deposit requirement. The Right Candidate will: Have the ability to handle high pressure situations and be able to multitask. Understand that the first 12 months will be tough - this industry is not easy and it’s not a quick win. Have strong analytical skills. Be career driven and motivated. Possess strong numerical skills. Be a strong and articulate communicator. Be able to identify and assess various profit angles. Understand the importance of delivering the best customer service experience. Motivated and hungry to succeed with a sale driven attitude. Ability to understand new concepts and product knowledge. Additional Junior Broker Benefits: Extremely competitive starting salary. Contributory pension. 28 days holiday (inc.bank holidays). Great career progression, salary increases, and regular promotions. Regular incentives The opportunity to work with some of the key players within the FX industry. An extremely marketable suite of products Healthcare benefits after probation successfully passed. If you feel that you are suitable for this Junior FX Sales Broker role, then please apply today! Job Types: Full-time, Permanent Pay: From £24,000.00 per year Additional pay: Commission pay Performance bonus Schedule: Monday to Friday Work Location: In person
Britevox is a multi-award winning & industry-leading direct marketing agency specialising in customer acquisitions. Since 2018 we have represented some of the UK's largest organisations, Through face-to-face solutions, particularly in residential sales. Over the years, we've successfully run campaigns for over 30 recognised organisations and our client base continues to grow. We're dedicated to driving results, forging meaningful connections and delivering excellence in every interaction. We are currently looking for sales representatives within a residential campaign. Responsibilities: Being a Brand Ambassador for our non-profit clients Acquiring customers and supporters Managing personal performance and working towards individual goals Upholding and building client reputation Engaging and building relationships with prospective customers Providing a high level of customer service What can we offer you? Great location - the office has great commute links and 5 minute walk to both Old Street and Shoreditch High Street underground stations Career development Uncapped Earnings - we offer two different pay structures, a commission only structure which offers £15-£40 per sale and +a brand awareness day rate structure that pays £68-£78 per day plus £10-£40 for every sale, in both campaigns you can expect to make 2-4 sale per day for average earnings of £350-£1000 per week including added financial incentives Immediate Start Self-employed/sub-contracted role within residential campaigns Product coaching knowledge provided Events - Enjoy being part of a team with weekly social nights, monthly offices activities, quarterly workshop events, and other annual events such as Xmas party, a summer event, and much more The Ideal candidate will be/have: Ideally, we are looking for someone with experience within a customer service industry, whether that’s retail, tourism, bar work or a previous sales role Must be eligible to work in the UK, full UK visa required Fluent English speaking skill is a must as the main focus of the role is speaking with customers face to face Positive mentality and open to taking on new challenges Excellent communication skills If you feel you may be suitable for the role or would like to hear more, then please apply to this advert with your most up to date CV. Job Types: Full-time, Permanent Pay: £350.00-£750.00 per week Additional pay: Performance bonus Benefits: Company events Schedule: Monday to Friday Work Location: In person Job Types: Full-time, Permanent Pay: £24,000.00-£45,000.00 per year Additional pay: Commission pay Loyalty bonus Performance bonus Benefits: Company car Company pension Employee mentoring programme Referral programme Flexible language requirement: English not required Schedule: Monday to Friday Weekend availability Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (preferred) Work Location: In person
NEW OPENING!! We are seeking an experienced and dedicated Restaurant Assistant General Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of food quality and cleanliness. You will work closely with the General Manager to oversee staff, manage inventory, uphold quality standards, and drive profitability. Responsibilities: - Manage and supervise all aspects of the restaurant's operations. - Ensure compliance with health and safety regulations and maintain a clean and sanitary environment. - Motivate team members, provide feedback, and address any performance issues promptly. - Develop and implement strategies to maximize revenue and minimize costs - Assist training staff members to provide excellent service and achieve performance goals - Monitor inventory levels and order supplies as needed - Handle customer complaints and resolve issues in a timely manner - Oversee the scheduling of staff to ensure adequate coverage during peak hours - Maintain strong relationships with vendors, suppliers, and other business partners - Experience: - Previous experience in a managerial role within the restaurant industry is required - Strong knowledge of food production techniques, culinary trends, and industry best practices - Proven ability to effectively manage a team and drive performance - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment while maintaining attention to detail - Familiarity with restaurant software systems for inventory management, scheduling, etc. - Knowledge of bartending techniques is a plus - If you are interested, please get in touch. - Job Type: Full-time Benefits: Company pension Discounted or free food Employee discount Sick pay Experience: Supervising experience: 3 years (required) Restaurant management: 2 years (preferred) Bar management: 1 year (preferred) Hospitality: 3 years (required) Customer service: 1 year (preferred)
We are seeking a dynamic and motivated Education Service Consultant to join our team. The ideal candidate will be fluent in both English and Chinese, possess a background in education, and have a passion for helping students reach their academic goals. This role involves engaging with potential clients, understanding their educational needs, and providing tailored solutions that align with our services. Key Responsibilities: - Engage with prospective clients to understand their educational needs and objectives. - Provide expert advice and consultancy services to students and parents regarding educational planning and development opportunities. - Deliver compelling sales presentations and effectively communicate the benefits of Leo Chan Education’s programs and services. - Maintain strong relationships with clients to ensure high levels of customer satisfaction and retention. - Collaborate with our team to develop sales strategies and meet monthly and annual sales targets. - Maintain up-to-date knowledge of the educational industry trends and developments to provide accurate and relevant information to clients. - Assist in the creation of marketing materials and participate in events to promote Leo Chan Education. Qualifications and Skills: - Fluency in English and Chinese (Mandarin or Cantonese) is essential. - Proven experience in the educational sector, with a background in sales or consultancy preferred. - Excellent communication, negotiation, and interpersonal skills. - Strong organizational skills with the ability to manage multiple clients and tasks effectively. - A passion for education and helping students achieve their goals. - Ability to work independently and as part of a team. - Proficiency in using CRM software and Microsoft Office Suite. Education: - A degree in Education, Business, or a related field is preferred.
Introduction to MandM ADES FANG INTERNATIONAL LTD MandM ADES FANG INTERNATIONAL LTD is a premier security service provider committed to ensuring safety and peace of mind for our clients. Established in 2019 we have built a reputation for excellence and reliability in the security industry. Our comprehensive security solutions are tailored to meet the unique needs of each client, whether in the corporate, residential, or event management sectors. Our mission is to provide top-notch security services through a combination of advanced technology, skilled personnel, and a client-centric approach. We strive to create secure environments that allow businesses and individuals to thrive without concerns for their safety. 1. Our corporate security services include on-site security officers, access control, surveillance monitoring, and emergency response. We protect your assets, employees, and sensitive information. 2. We offer tailored security solutions for residential communities, including gated communities, apartment complexes, and private residences. Our services encompass patrol services, alarm response, and concierge security. 3. We provide comprehensive security management for events of all sizes, from corporate gatherings to large public events. Our team ensures the safety of attendees, staff, and assets, allowing events to proceed smoothly. 4. Our experts conduct thorough security audits and risk assessments to identify vulnerabilities and recommend effective security measures. We help clients develop robust security strategies to the security industry, our team of professionals is well-equipped to handle diverse security challenges. We understand that every client has unique security needs. Our solutions are tailored to provide maximum protection based on individual requirements. We leverage the latest security technologies, including surveillance systems, access control, and incident management software, to enhance our service delivery. Our security officers undergo rigorous training to ensure they are prepared to handle any situation with professionalism and efficiency. - 24/7 Support : We offer round-the-clock support to ensure that our clients receive timely assistance whenever needed. we are dedicated to maintaining the highest standards of integrity, professionalism, and customer service. Our goal is to build long-term relationships with our clients by consistently delivering superior security solutions.
We have an exciting role as a Sales Representative based in Moorgate, central London We are a Direct Sales & Marketing company. We go directly to customers for a more personal and welcoming sales experience. This role is looking for confident individuals who have excellent communication skills, assisting with ongoing marketing campaigns. Responsibilities: - Work with a marketing team to represent brand and marketing initiatives. - Enhance brand image, reputation, and image to the public. - Working as part of a sales and marketing team. - Build relationships with customers daily, listening to their needs, providing solutions and excellent customer service. - Learn how to train and up-skill new members of the team What we are looking for: - Strong customer service skills and communication skills. - An unbreakable work ethic. - Great time-management skills. - A positive and welcoming attitude. - Commitment to delivering a high level of customer and client satisfaction. - Excellent personal presentation standards. - Ability to work effectively and positively as part of a team. - Fluent in both verbal and written English. - Full-time work (minimum 4 days a week) - Minimum age of 18 What we offer: - A chance to work with energetic and career-driven individuals. - A welcoming and motivating environment - Full training and coaching provided - Weekly fun and exciting social nights with the team - National and international travel opportunities all expenses paid - Unlimited support for career progression. If this sounds like the right opportunity for you then APPLY NOW
Hello All I am hiring an event floor manager for a period of 4 months - Sept 2024 to December 2024 for a hotel in LUTON Pay - £1500-£2000 pm depending on the experience. Interviews are happening immediately, only apply if you are available for the said period. Thank you for your application. Please find below the job responsibilities. Responsibilities - To control and manage the Meetings and Events Department to ensure the smooth, efficient and problem free organisation of any event including weddings, private dinners, seminars, party nights or product launches. - To ensure all guests receive the highest level of service at all times and that guests receive a willing and courteous service, always promoting the hotel and its image. - To ensure all Meetings and Events suites are correctly serviced by Meetings and Events. - To actively assist in the supervision and preparation of function and banqueting set ups. - To ensure all meeting rooms and function - To manage the smooth and efficient organisation of the Banqueting team responding quickly and effectively to guest expectations and customer needs. - To be an exceptional and professional ambassador for the hotel and the wider Elite group in all your business relationships at all times setting the highest standards of leadership, integrity and commitment - To contribute to the profitable operation of the hotel by maintaining and adhering to allocated budgets by controlling stock, consumables, wastage and pilfering within all areas under their supervision. - To assist and liaise with conference, events and meeting organisers as required during the function with regard to function sheet, room layouts and amendments etc. - To ensure that effective communication occurs between all departments involved in the provision of services to clients and that Meetings and Events staff are trained in the “core values” of the hotel (which emphasise the need to meet and exceed guest expectations). Also, to advise the Meetings and Events Operations Manager of any potential problems during meetings, conferences or weddings. - To ensure good working relationships with colleagues and other departments and to assist the Meetings and Events Operations Manager to assess training needs throughout the department. - To liaise with the Meetings and Events Operations Manager regarding all bookings and be pro active in eliminating all potential problems relating to the day to day business and future business, ensuring customer satisfaction is maximised and opportunities for guaranteeing repeat custom are exploited. - To ensure that all employees work within a safe and secure environment by complying with H&S legislation and liaise closely with the hotel’s appointed health and safety consultants as required. - To be aware of the need to observe Health and Safety at Work and Hygiene regulations, and advise Management of any irregularities. Maintain the highest levels of hygiene and cleanliness within all kitchen areas, both personal and in the working areas. - To ensure that all Meetings and Events equipment complies with Health & Safety standards and that any faults in any such equipment which represent a potential hazard to guests or staff are reported to the Duty Manager or Maintenance Manager immediately. - To ensure Meetings and Events storage areas are only used for the appropriate equipment and are kept clean and tidy. - To carry out fire procedures and regulations as laid down by the hotel.
Dynastea Limited is a food retail store in Britain. We mainly do retail sale of bread, cakes, flour confectionery and sugar confectionery in specialised stores. We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients. Responsibilities: ·Develop a growth strategy focused both on financial gain and customer satisfaction; ·Conduct research on identify new markets and customer needs; ·Arrange business meetings with prospective clients; ·Promote the company’s products/services addressing or predicting clients’ objectives; ·Prepare sales contracts ensuring adherence to law-established rules and guidelines; ·Keep records of sales, revenue, invoices etc.; ·Provide trustworthy feedback and after- sales support; ·Build long-term relationships with new and existing customers; ·Develop entry level staff into valuable salespeople. Requirements and skills: ·Proven working experience as a business development manager, sales executive or a relevant role; ·Proven sales track record; ·Experience in customer support is a plus; ·Proficiency in MS Office and CRM software (e.g. Salesforce); ·Proficiency in English; ·Market knowledge; ·Communication and negotiation skills; ·Ability to build rapport; ·Time management and planning skills; ·BSc/BA in business administration, sales or relevant field Salary: From GBP 32,000.00 to 39,000.00 per year If you are a motivated and results-oriented individual with a passion for business development, we would love to hear from you
·Job Description Day to day management of the store and leading by example to deliver the outstanding customer service. · Full engagement and involvement in back-office operations including rota planning, ordering etc. · Promote the business to increase the sales in line with sales and marketing strategy. · Deliver excellent standards of groceries and other products and ensure to follow the health & safety guidelines according to the act in place. · Manage inventory/supplies and ensure they are within the established minimum and maximum levels · Manage supplier relations and database as well as maintain high ethical relationships both internally and externally. ** · Qualification-** Minimum GCSE A/L required ** · Skills** *Excellent customer service skills and leadership skills *Having a strong knowledge about retail concepts and of retail industry *The ability to deliver the target on time. *Be a well-organised manager as well as a dedicated employee. *Good in time management and be an example to other staff members. *The ability to sell products and service. *Maintain patience and resilience in a demanding job
Join our vibrant natural skincare brand as a Business Development Manager and take the lead in driving B2B sales strategies, fostering customer acquisition, and transforming leads into sales within the SMEs and Beauty & Wellness sectors. Your pivotal role will be instrumental in simplifying processes for beauty businesses, ultimately enhancing their efficiency and profitability. This exciting opportunity offers a full-time, permanent position with a focus on cultivating growth through innovative business ventures within the UK’s Beauty & Wellness landscape. Key Responsibilities: - Initiate innovative approaches to acquire new customers through targeted outreach leveraging our CRM platform. - Tailor personalised solutions to address the unique requirements of clients by showcasing our range of Beauty & Wellness Compliance Services. - Nurture prospective sales opportunities by meticulously managing a pipeline of leads through strategic relationship-building and market expertise. Requirements and Skills: - Demonstrate a deep understanding of the beauty industry landscape by crafting compelling proposals aligned with industry trends and standards. - Strategically manage cost structures and pricing models to achieve sales targets while maximising profitability. - Showcase a proven track record of success in sales or related roles within the beauty industry. - Exhibit impeccable organisational skills, consistently following up on leads and devising strategic plans for future growth. - Possess advanced IT skills. - Display exceptional communication and relationship-building abilities, tailored specifically to the beauty industry clientele. - Demonstrate ambition and dedication to exceeding set targets within the beauty sector. Schedule: Monday to Friday (No weekends) Supplemental pay types: Bonus scheme, Commission pay Experience: - B2B sales: 1 year (preferred) - Telesales: 1 year (preferred) Join us in shaping the future of natural skincare while advancing your career within the thriving beauty industry.
Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial:** **Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: - Basic kitchen experience. - Reasonable command of the English language. Desirable: - Food and safety level 2 certification. - Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: - Team player with flexibility for various tasks. - Professional attitude aligned with company values. - Can-do attitude and courteous approach to customers and team. - Passion for cooking and customer service. - Excellent communication skills and strong customer service ethic. - Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!
An exciting opportunity has arisen to represent our company in the market. We are looking for someone with social and digital experience who can hit the ground running and lead the day to day on accounts. For someone who can not only manage their existing accounts, but also bring in new ideas and improve existing processes. For example, a standard process template for on boarding new clients and managing timescales for each client for catch up meetings / reviews. Position: Account Manager (Public Relations) Location: London Job Type: Full-Time, Permanent Salary: Up to £38,000 - £39,000 depends on experience. Responsibilities: · Work on collaborative marketing campaigns · Lead Client contact across a range of marketing programs - maintaining established client relationships, developing more recently acquired client relationships - quickly winning their trust · Help to manage and develop a team to innovate and take a solution-based approach to challenges · Public relations professionals plan, organise and co-ordinate the activities that promote the image and understanding of an organisation and its services to consumers, businesses, members of the public and other specified audiences · Day to day running of client accounts and activities, join on bi-weekly meetings and come with a great working knowledge of current affairs and politics · Managing existing clients and providing them with excellent customer service · To achieve set activity & billing targets while also delivering on agreed objectives · To ensure all processes and compliance procedures are followed About you: · Previous relevant work experience · Excellent communication skills · To be able to build strong work relationships · You must have experience working with accounting/financial information · Degree level education or equivalent / relevant work experience · The ability to work individually and as a team Contact: Scope Design Construction Ltd
As a social media officer, you'll manage an organisation's online presence by developing and implementing their social media strategy. You'll lead campaigns and projects across a range of social media channels, producing engaging content, analysing usage data, building client relationships and facilitating customer service. Social media strategies often integrate both organic (free content, such as posts, photos, videos, blogs and memes) and (advertising) strategies. Social media management can be a distinct role in larger organisations and is sometimes known as social media coordination. In small and medium-sized companies, the role may be combined with other marketing and communications responsibilities. In agencies, the term social media account officer is often used.
A fantastic opportunity for a Sales Lister / Valuer to step into a Management role and progress their career with a dynamic market leading company - Excellent career prospects - Profit Bonus for high achievers - Potential to drive your own income results Job: Sales Valuation Manager - Estate Agency Location: Shinfield, Reading Salary: £50,000 guaranteed in year one, plus profit bonus Hours: Monday to Friday, 8:30 am to 6:00 pm, with Saturdays on a rota Our client, a highly regarded estate agency in the Shinfield area of Reading, is seeking an experienced and dynamic Sales Valuation Manager / Valuer. This pivotal role involves overseeing the valuation process and ensuring the highest standards of service to clients. Key Responsibilities: - Conduct property valuations with accuracy and efficiency. - Develop and maintain strong client relationships to secure new business. - Provide expert advice to clients on market conditions, prices, and related matters. - Prepare and present detailed valuation reports. - Collaborate with the sales team to achieve company targets. - Stay updated with local property market trends and developments. - Manage the entire sales process from initial contact through to completion. - Ensure compliance with industry regulations and standards. - Requirements: - Proven experience in property valuation within an estate agency. - Strong understanding of the property market, particularly in the Reading area. - Excellent communication and negotiation skills. - Ability to work independently and as part of a team. - High level of professionalism and customer service orientation. - Valid driving licence and own car. This is an exciting opportunity for a motivated individual to play a key role in a successful estate agency. If you have the expertise and ambition to excel in this role, we look forward to receiving your application. Please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position. Contact us: If you would like to know more about this role please contact Sally at ProFind Property Recruitment ProFind Property Recruitment are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to ProFind Property Recruitment processing and storing your data for the purposes of your job search. We receive lots of applications for our vacancies and try to respond as quickly as possible. If you have not heard from a member of the team within 48 working hours, please assume that on this occasion your application has not been successful, but please feel free to apply for future roles with us.
NFU Mutual, a leading general insurer and financial services company, has been serving the rural community for over 100 years. Our team at the Central-South Warwickshire & Pershore Agency situated across our four sites in Warwick, Stratford-upon-Avon, Henley-in-Arden and Pershore are committed to delivering consistent excellent customer service whilst maintaining a high standard of quality and audit results. Quality & Training Supervisor This is a great opportunity for someone who is passionate about delivering outstanding quality results through the robust and approachable training of individuals and teams. You will be joining an established yet fast growing business, with a team of people who are committed to delivering consistent excellent results across quality, customer service and business growth. You will work within a team of Quality & Training Supervisors supported by the Quality & Training Leader ensuring that you are all delivering excellent training to shape and develop all areas of the business. What we need from you as a Quality & Training Supervisor The ability to deliver high quality training for all roles in the business to ensure robust on-boarding and continuous development for all employees. Friendly, approachable and a rational and reasonable approach to managing risk across the business areas. Experience in coaching individuals to support day to day activities but also pro-actively support development and maximise their contribution to the business objectives. What the role involves Co-ordinate effective and efficient agency training to meet the requirements of the business to enable delivery of outstanding customer service and low risk management. Adherence to key regulatory processes and controls including monthly audit reporting, FCA breach investigations, NFUM training and competence. Build and develop strong, nurturing relationships across the business to support efficient and effective delivery of business objectives. Support continuous improvement across the business Support the Q&T Leader to identify and manage complaint trends and/or risk Establish and promote good risk management practices within the Agency Motivate and develop direct reports and the wider team to ensure business objectives are met. Support the Head of Operations to build on existing business culture and create a progressive, supportive and professional environment. Monitor and deliver our training and competency requirements. Support the management of licenses within the agency to ensure we have a team of adequately skilled and monitored staff.