Customer service home jobs in United Kingdom - Page 2

AV Field Service Engineer (London or Home Counties) – Are you a top of the pile Audio Visual field engineer now looking for a new working environment? I am looking for a London or Home Counties based candidate who can work to the highest standard of customer satisfaction. The main aspect of this position is to fix faults (service) and to keep clients systems working to the desired specification within the blue chip / corporate market place. You will have an excellent head on your shoulders for fault diagnostics and be able to find problems that occur on integrated AV systems. This could be a simple connector or issue or something much darker. Hands on skills need to be second to none and you need to work in a quick / efficient manner whilst keeping the end user client happy and informed. All paperwork needs to be completed signed off and handed in on time. If you have basic programming experience of Crestron, DSPs or knowledge of AV switching and Videowalls that would be nice to see on your CV. Previous experience with audio and video along with control systems is an absolute must. The role will offer training and development in industry related courses company for the candidate that shows the aptitude and willingness to develop. So if you have the need to work for a small friendly AV integrator then please send me your full detailed CV today. NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISA CRESTRON EXTRON QSYS DSP AUDINATE DANTE SERVICE CONTROL VIDEOCONFERENCE NETWORKING RACK CISCO CTS VC AUDIOVISUAL AV SOUND LIGHTING AUDIO VIDEO VISUAL A/V AUDIO/VISUAL VIDEOWALLS LED PROJECTOR AUTOMATION LONDON ESSEX KENT SURREY HERTS BEDS BUCKS BUCKINGHAMSHIRE BERKSHIRE BEDFORDSHIRE

Are you a Surveyor seeking a new opportunity with OTE of up to £60k PA plus ? Do you have window and door, fenestration or a home improvement background? Join our national multi branded company where we value expertise, accuracy and a right first-time methodology. We are seeking Surveyors to verify our customers’ requirements, providing accurate measurements and drawings to facilitate a timely and successful installation. The ideal candidate for this role is someone with a strong background in construction, architecture, or engineering, specialising in home improvements. They should possess excellent technical knowledge of fenestration products, building regulations, and standards. Strong analytical skills, attention to detail, and the ability to communicate effectively with clients, contractors, and design teams are crucial. Key Responsibilities • Making arrangements with the customer to carry out their technical survey in line with our survey completion targets, • Travelling within the region to undertake the customer’s survey following our high standards, to ensure accurate measurements and drawings are provided in line with our Right first time, methodology, • Confirm with the customer all details and designs ordered are suitable, ensuring they are happy to proceed and have a full understanding of what they have ordered as well as offering solutions where applicable., • Liaise with the wider Anglian team reporting any discrepancies or changes which need to be made after surveying the customers property, • Input survey details onto the survey network and order materials as required, • Customer Focus, with excellent people and communication skills, • NVQ level 3 in Surveying or equivalent experience of surveying in the window and door industry, • Previous experience or equivalent qualification, of installing uPVC products, • Proficient IT Skills including Microsoft Office, • Ability to multi task, organise and good problem solver, • Competitive salary, • Pension – with the option to potentially save on tax and National Insurance with our salary sacrifice scheme., • Company Car, • 31 days holiday, increasing with service, plus an additional paid day for your birthday!, • Paid time off annually to volunteer, • Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders, • Heavily discounted employee purchase scheme on all products, • Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers, • Opportunity to work with a forward-thinking and supportive team., • Career development and continuous learning opportunities. Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website . Thank you for your understanding Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Managing a portfolio of domestic and commercial subsidence claims from notification to conclusion, requiring skills or qualifications in diagnosis, mitigation, and repairs. • You will work within an award-winning Subsidence Services Division, involving communication with other team members and service providers., • The service is provided either using digital technology for remote from site diagnosis and meetings throughout the UK, or on-site face-to-face diagnosis and visits in your local area., • Successful candidates should be comfortable operating with both services, although preferences will be considered, dependent on capacity requirements., • If you're looking for a combined office and remote role where you can work from home but also visit sites in your local area, this could be perfect for you., • A full UK Driving Licence is essential as you must be able to travel by car., • Working towards or have a chartered building professional qualification, e.g. MCIOB, MRICS, MICE, and ideally an insurance qualification, e.g. CILA or CII., • Comprehensive expertise in identifying and diagnosing structural defects and subsidence in buildings, understanding prevention methods to halt ongoing damage, and applying effective repair techniques, particularly for subsidence-related issues and drainage systems., • Experience in insurance claims handling is a plus, but training will be provided., • Ability to make decisions, deliver excellent customer service, and communicate effectively with empathy.

Job Title: Retrofit Project Manager Location: National UK Wide role with travel and overnight stays required Salary: Competitive Job Type: Full time, Permanent Working Hours: Monday to Friday, 08:30-17:00 (flexibility required) At Boon Edam, we design, manufacture, and maintain high-quality entrance systems-from revolving doors and security doors to innovative speed gates. We support our customers at every stage of the process, from specifying the right product to installation, maintenance, and ongoing support. About the Role: Are you driven to take ownership of complex retrofit projects and see them delivered safely, accurately and right first time? We're looking for a Retrofit Project Manager to lead end-to-end project delivery, ensuring high standards, strong commercial control and confidence in execution across live customer sites. Key Responsibilities: As a Project Manager, you will take full ownership of retrofit and upgrade projects, managing delivery from order through to completion. You'll be hands-on, visible on site, and accountable for ensuring projects are delivered safely, commercially and right first time. Your responsibilities will include: • Managing retrofit and upgrade projects from pre-order technical support through to final handover, • Delivering projects on time, within budget and to agreed commercial terms, • Overseeing site activity and supporting installation technicians to deliver high-quality outcomes, • Managing snagging, variations and project close-out, • Acting as the main point of contact for customers, clearly managing scope, expectations and timelines, • Ensuring customer site readiness requirements are identified and fulfilled, • Coordinating closely with Sales, Service, Supply Chain and manufacturing teams to ensure smooth project progression, • Managing technical documentation, drawings, specifications and approvals, • Ensuring all Health & Safety documentation is prepared, implemented and maintained correctly What skills and experience are required to perform this role? • Proven experience delivering retrofit, upgrade or construction-related projects or relevant experience with Boon Edam products and EN16005 and EN17352 legislation., • Strong commercial awareness, with the ability to manage costs, margins, variations and change control., • Ability to interpret technical drawings, specifications and scopes of work in a site-based environment., • Excellent communication and organisational skills, with experience managing customers and multiple stakeholders., • Strong knowledge of Health & Safety requirements within live or operational site environments., • Full, clean UK driving licence and valid passport, with flexibility to travel and stay away from home when required., • Company Car, • A friendly and inclusive working environment, • 23 days annual leave plus 8 public bank holidays, • Annual leave increases with the length of service, • Your birthday off, • Life insurance of four times your basic salary, • Company Pension scheme after 3 months of service with 9% employer contributions, • Membership to a Healthcare or Cash Plan scheme after probation, • Internal training and career development programmes. Do you recognise yourself in the profile above? Then we gladly invite you to apply for this role before the closing date on Friday 22nd May 2026. We reserve the right to close this advertisement early if we receive a high volume of suitable applications. The successful candidate will need to provide proof of right to work in the UK and will be subject to a basic DBS, and BPSS Check. Boon Edam Ltd. is an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, religion or belief, sex, sexual orientation, gender identity or disability status. Please contact us to let us know if you need any reasonable adjustments during the recruitment process. No agency support is required, thank you. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of: Retrofit Project Management, Retrofit Project Administrator, Construction Project Manager, Retrofit Project Planning, Construction Project Coordinator, Retrofit Site Manager may also be considered for this role.

Network Management Streetworks Coordinator Engineering & Surveying Adecco are recruiting on behalf of the London Borough of Richmond & Wandsworth for a Network Management Streetworks Coordinator to join the Engineering & Surveying service on a temporary basis. Assignment Details * • Service Area: Engineering & Surveying, • Hours: 36 hours per week, Monday to Friday (09:00 - 17:00), • Contract Type: Temporary - 3 months, • Pay Rate: Negotiable, up to £33 per hour, • Assignment Location: Frogmore House, Wandsworth Role Overview The Network Management Streetworks Coordinator will support the Deputy Head of Network Management in the application and enforcement of the New Roads and Street Works Act 1991 (NRSWA), as amended by the Traffic Management Act 2004 (TMA), alongside the Richmond and Wandsworth Permit Schemes. The postholder will assess and inspect street works and utility-related activities across the boroughs of Richmond and Wandsworth, ensuring compliance with statutory requirements and the Council's Network Management Duty, with particular attention to SRN and TLRN routes. The role also involves helping to develop and operate effective processes and systems to coordinate planned network activities across all utility projects. Key Responsibilities • Assess and inspect street works for compliance with NRSWA and permit scheme requirements, • Monitor the impact of utility works on the local road network, including SRN/TLRN routes, • Carry out site inspections in line with the Red Book and reinstatement inspections in accordance with the Specification for the Reinstatement of Openings in Highways (SORH), • Ensure works on the highway comply with health and safety legislation, • Support the coordination of planned works to minimise disruption across the network, • High-level knowledge and practical experience of New Roads and Street Works Act 1991, • Strong understanding of street works inspections and reinstatement compliance, • Detailed knowledge of relevant legislation, including:, • Traffic Management Act 2004, • Highways Act 1980, • NRSWA 1991, • Understanding of local government and contract management, • Delivering a high standard of customer service, • Developing effective internal and external partnering arrangements, • Managing and coordinating road works and street works, • Strong analytical and interpretation skills, • Experience with systems and processes used in network management environments, • Good negotiation and consultation skills, • Ability to work within a political and public sector context, • Excellent written and verbal communication skills, • Ability to interpret complex numerical and written information, • Strong organisational skills with the ability to manage conflicting priorities and deadlines, • New Roads and Street Works qualification (essential) If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Assistant Facilities Manager London Generous Salary plus Benefits Workspace is home to London’s brightest businesses, and our dedicated Facilities Team, keep our buildings in top condition and play a crucial part of our customer service offering. Working closely with the Cluster Facilities Manager, you will deliver and sustain the highest standards of Facilities Management and Customer Care across the following centres: Kennington Park, Vox Studios, China Works and Edinburgh House. In this role, you’ll play a hands-on approach in preserving the quality of the building fabric, managing both hard and soft services, and ensuring the efficient coordination of planned and reactive maintenance. You’ll also contribute to site security and consistently uphold the highest standards of health and safety. With a positive, can-do attitude, you will approach every task with care and dedication, ensuring customers enjoy a consistently high-quality experience within their Workspace property. You will be committed to delivering a clean, safe, comfortable and operationally excellent environment while supporting our journey toward Carbon Net-Zero — all delivered on time and within budget. With previous Facilities Management experience, ideally in a multi-let/site, you will have the following: • IOSH Qualification, • NEBOSH, BIFM or mechanical/engineering qualification would be desirable, • Good IT literacy, • Excellent Organisation & Time Management Skills, • Superb People Skills, • Ability to manage and motivate team If you’re looking to join a company that champions growth, community, and purpose, we’d love to hear from you. Apply today and become part of the Workspace story.

Facilities Management Technician London Generous Salary Plus Benefits Workspace is home to London’s brightest businesses, and our dedicated Facilities Team, who keep our buildings in top condition, are a crucial part of our customer service offering. Are you an experienced Technician/Fabric Engineer with a keen eye for detail, a good hand with a paint brush and able to fix any problem with a can-do approach? Do you want to work within a fast-paced team delivering an excellent in-house FM Service to London’s leading flexible office provider? We’re looking for a full-time Facilities Management Technician to travel across Central London & East London who will: • Conduct regular health & safety and compliance inspections to ensure a safe, secure and compliant environment for all building users., • Maintain common and landlord areas to ensure cleanliness and presentation., • Taking a solution-focused approach to resolve building issues quickly and efficiently, • Support decorative standards by painting, • Ensure jobs logged on the maintenance management system are updated and completed on time., • Carry out health & safety checks to make sure that the building is safe, secure and fit for use, this includes lift auto-diallers, panic alarms, roof alarms, plant rooms and riser cupboards., • Assist with fire safety procedures including weekly fire alarm tests, fire door/ sprinkler checks, monthly emergency lighting tests and six-monthly evacuation drills., • Record monthly utility meter readings on the central meter and attend required training and development sessions., • Identify and assess potential hazards and understanding of fire safety procedures and compliance requirements. What we need from you • Relevant previous job experience, • H&S and/or Trade Qualification/Training, • Proficient in Microsoft Office & Experience of CAFM Systems, • Basic Knowledge of Health & Safety Regulations & Procedures, • Excellent Organisation & Time Management

An experienced Building Surveyor is required to join one of the largest UK based Loss Adjusters who have won numerous awards and highly respected within the Loss Adjusting Industry. Due to expansion and continued growth, you will join a highly experienced Building Surveying team where you will manage your own portfolio of high-quality losses. Non-Insurance Surveyors are highly welcomed into the team where your technical expertise will be playing a vital part of the Surveying Division. Key responsibilities: • Manage your own diverse caseload, • Carry out detailed defect diagnosis surveys, • Prepare costed schedules of works, • Oversee the management of repair projects, • Work closely and on behalf of Loss Adjusters, Insurers and Policyholders, • Provide an exceptional customer service utilising your extensive communication skills., • You will cover the London/M25 region. About you: • An experienced Building Surveyor with excellent knowledge of Surveying related principles, • Insurance Claims experience would be desirable but not essential, • JCT Contract experience including managing variations, payments, liquated damages etc., • Knowledge of CDM regulations, • Exceptional communications skills, verbally, face to face and written, • Experienced in writing complex technical reports, • Project management experience being able to oversee the process of the claim through to settlement., • The ability work under pressure being able to work to deadlines and tight schedules, • Be able to work in a team/part of a team and on your own initiative, • Excellent time management skills, • Good negotiation and investigation skills and experience, • Looking for to forge a long-term career with career progression and development being offered, • Industry qualifications, ideally RICS qualified, • Full clean driving licence The Package: • Competitive salary, • Enhanced contributory pension, • Performance related bonus, • Flexible benefits, • Enhanced family leave, • Car allowance or Electric car scheme, • Voluntary benefits schemes, • Birthday holiday, • Share purchase scheme with interest free loans Hours of work: Standard working week is 35 hours, Monday to Friday with flexibility to work from home/office.

Exciting Opportunity Alert! Join Rendall & Rittner as a Property Manager! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Property Manager to join their London based team. This is an incredible career opportunity with a fantastic package. Position: Property Manager Location: The convenience of working from home with a portfolio based around Bethnal Green and Stratford Working Hours: Monday to Friday, 09:00 – 17:30. Salary: Not just competitive but tailored to your experience and expertise. Contract: Permanent Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Health and Well-being: Benefit from Private Medical Insurance, Life Assurance and enhanced Maternity and Paternity leave. Time Off: Enjoy 25 days of holiday plus national holidays. Rest and Recuperation: Paid sabbaticals as a loyalty bonus. Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Portfolio Details: As a Property Manager, you will be looking after a portfolio of developments across 4 sites initially in and around Bethnal Green and Stratford. You will be home based with site visits as required. We are looking for someone who has a good experience of residential property management looking to develop their career with an award winning managing agent. Key Responsibilities and Requirements: As a Property Manager at Rendall & Rittner, you will: • you’ll have experience directly managing an allocated portfolio of developments, providing a day-to-day property management service., • you’ll have managed budgets and overall expenditure for developments, producing forecasts and reports., • you’ll be a true expert in customer service, who uses this to lead, engage and inspire others., • you’re always looking for opportunities to drive the performance of your portfolio and contribute to amazing results., • you have overseen major works and carried out the Section 20 consultation process., • you’ll have the ability to interpret policies, procedures and relevant leasehold legislation, researching where required and providing advice consistently, demonstrating a working knowledge of relevant Landlord and Tenant Act, RICS and ARMA guidelines, regulations and procedures, keeping informed of any amendments and best practice on disseminating residential block property management advice., • you’ll already have some brilliant experience behind you conducting site inspections, ensuring Health & Safety regulations are adhered to and having a basic working knowledge in building maintenance systems, • you’ll have experience building and establishing relationships with clients, • are an ATPI associate/membership (or willing and able to obtain within first year of employment), • your team matters to you, so you support them, working together, building strong working relationships with residents, contractors, ultimately being part of a strong unified working environment. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. To get more details or answers to your questions, reach out to our friendly recruitment team at 020 4604 3127and mention the reference number "Ref #LI-EJ1." Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

Your new companyAn opportunity has arisen to join one of the largest regional housing associations across the south of England, providing safe, high-quality, and affordable homes for thousands of customers. Your new employer has a strong focus on customer experience, value for money, and regulatory compliance, committed to investing in homes, people, and communities. This new role offers the opportunity to play a pivotal role in shaping and delivering high-quality planned works across a diverse housing portfolio. Your new roleAs a Senior Operations Manager, you will be responsible for leadership, management and delivery of all planned and cyclical planned works programmes across housing stock. This includes kitchens, bathrooms, roofing, windows, redecoration works delivered across the south of England. You will lead a team of managers and trades, with full accountability for a £23m budget, ensuring that programmes are delivered safely, compliantly, on time, and to agreed quality standards. A key part of the role will be to identify opportunities to expand and develop in-house capability, whilst ensuring legislative compliance and excellent customer outcomes. • Provide leadership and direction to planned teams., • Maintain full budgetary control of a £23m planned works budget., • Ensure resources, contracts, and delivery models are in place to identify, procure, programme and deliver current and future planned and cyclical works effectively., • Monitor performance, quality, cost, and programme delivery., • A recognised construction qualification at an appropriate level., • Willingness to work towards a Level 4 housing management qualification., • Extensive knowledge of statutory regulations relevant to housing maintenance and planned works., • Excellent communication and leadership skills., • Starting salary of up to £75,000 per annum., • A comprehensive benefits package, to include generous annual leave, working from home, healthcare and more., • The opportunity to lead a high-profile planned works service. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Field Service Engineer Watford £30,000 - £40,000 Basic + Door-to-Door Pay + Unlimited Overtime (OTE £50,000+) + Training Program + Progression Longterm + Package + IMMEDIATE START Are you a Field Service Engineer looking to maximise your earnings with door-to-door pay and unlimited overtime? This is a fantastic opportunity to join a market-leading company where your hard work is rewarded, giving you realistic on-target earnings of £50,000+ in your first year. With a structured training programme (including training in Italy) and constant overtime available, you'll quickly become a highly skilled engineer while significantly boosting your income. Work alongside a supportive team, get recognised for your effort, and take full control of your career - growing with them as they grow. This company is a specialist in the repair, maintenance and installation of a wide range of automotive equipment across the UK. Due to continued growth and increasing demand, they are expanding their field service team. This is the perfect time to join a thriving business where you can consistently earn well above your basic salary through overtime and door-to-door pay. Your Role as Field Service Engineer will include: • Mechanical and electrical repairs / installations on MOT and garage equipment, • Door-to-door travel to customer sites - get paid from the moment you leave home, • Servicing and repairing car lifts, brake testers, MOT equipment and more, • Experience as a Field Service Engineer or similar, • Good mechanical skills - hydraulics etc, • Good electrical skills - fault finding up to 3 phase, • Ex-forces engineers welcomed Key words: Field Service Engineer, Garage Equipment, Electrical, Mechanical, Car lifts, Compressors, Brake testers, MOT, watford, hertfordshire, essex, london This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are that of an Employment Agency. Please visit our website at futureengineer.co.uk to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. We will endeavour to respond to all applicants; however, due to the high volume of response, we can only guarantee that candidates who have been shortlisted will be contacted.

Neighbourhood Housing Lead – East London E15 (Hybrid) Temporary - 12 weeks Starting Salary: £20.58 per hour - equivalent to £ 37,451 per annum Working Pattern: Monday – Friday - 09:00 - 17:00 Working Location: Newham East London Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role - As the Neighbourhood Housing Lead, you’ll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents., • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in., • You’ll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes. What you'll bring: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents., • You’ll be able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents., • You’ll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents., • You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines., • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential., • Have demonstrable experience in a similar role., • Have a valid licence and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department. If you are interested in this role and you have the necessary experience, please submit your most up to date CV and contact details to Steve or Kelly at Bastow Irwin Recruitment Ltd at your nearest opportunity.

Technical Leadership. Modernisation Expertise. Field Excellence. Are you a highly technical lift professional - possibly a former Engineer - ready to step into a leadership role within a Private Equity-backed engineering services business? Liftec Express - a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK - is entering an exciting phase of growth and value creation. We are now seeking a Field Manager with strong lift modernisation experience to oversee site operations across multiple projects, working closely with the Project Manager to ensure safe, high-quality and profitable delivery. Full training and support are available for engineers looking to progress into a management role. The Role at a Glance: Field Manager - Lift Installation & Modernisation South East / London / Home Counties - Access to Dartford or Andover Offices £50,000 - £55,000 Plus Extensive Benefits Package in Car Allowance Core hours: Onsite 08:00-17:00, with one hour for lunch Note: We will buy you out of any training funded by your current employer. Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains/major hospitals, large facilities management providers and MOD sitesCulture: Safety, Ethics & Quality Focused Your Background: Lift Engineer with modernisation or installation experience Qualifications: NVQ Level 3 in Lift Engineering (essential) Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for accelerated growth. The business delivers installation, maintenance, repair and modernisation solutions across commercial, residential and public-sector environments - including prestigious and high-profile sites. As a Private Equity-backed organisation, Liftec is focused on operational excellence, safety, quality and sustainable growth. This is an opportunity to join a technically strong, supportive environment where engineering expertise is highly valued. Ready to take the next step in your career? Reporting to and working alongside a Project Manager, you will take responsibility for the effective day-to-day management of site operations on lift installation or modernisation projects. You will define project objectives and manage multiple installation or modernisation sites, supervising the installation of equipment, monitoring site progress and coordinating with stakeholders both on- and offsite. Ensuring projects run on time and within budget will be central to your role, alongside monitoring engineers and subcontractors to maintain delivery standards. You will communicate and coordinate with owners, architects, consultants, contractors, suppliers and subcontractors, acting as the key technical point of contact on site. Working closely with the wider project team, you will mitigate safety, ethics and quality risks, ensuring compliance with Liftec Express policies as well as government and legal requirements. You will support customer satisfaction, provide technical engineering guidance and contribute to improved project profitability. You will also train and monitor subcontractors (where applicable), ensuring high standards of safety, quality and operational delivery across all projects. About You: • An experienced lift professional with a strong background in installation and/or modernisation, you bring deep technical knowledge of lift systems and site-based operations. • An NVQ Level 3 in Lift Installation (or equivalent) is essential. NVQ4 in Lift Commissioning, SMSTS or SSSTS certification and an appropriate CSCS card would be advantageous. • You have excellent communication and leadership skills, with the ability to coordinate multiple stakeholders in a dynamic, customer-focused environment. Organised and self-reliant, you are comfortable managing site activities, monitoring progress and maintaining accurate documentation. • Strong computer skills and commercial awareness underpin your ability to support project performance and profitability. • Whether you are already operating in a field management capacity or are a senior engineer ready to step up, you will be supported with structured training and development. Benefits: • Access to Discounts Platform • Pension (Day 1) - Aviva • Holiday - 25 days per year plus bank holidays - holiday year - January to December • Wellness (Day 1) - Employee Assistance Programme • Death in Service (Day 1) 3 x Salary - Canada Life • Sickness Scheme - Discretionary • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service • Incentive Scheme - Discretionary • Car Allowance • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times - pre-approved only. • Night call: One week in four; standby £50 per weekday night, £125 per weekend night. • Engineer Incentive Scheme - Discretionary • Radius Pay - det

We currently have a great opportunity for you to join our waste treatment team as a Generator Field Service Engineer. As a successful candidate, your role will be to maintain, diagnose, repair and optimise the performance of a fleet of Combined Heat and Power (CHP) spark ignition biogas engines located across various Thames Water sites.Due to the nature of this role with travelling in the Thames water area, the ideal candidate can be based anywhere in the Thames Valley and the London area.What you’ll be doing as a Generator Field Service Engineer • To carry out the planned and unplanned maintenance of the fleet of CHP Spark Ignition generators within a geographical region, but not limited to., • Work with current CHP support staff and suppliers to ensure all maintenance is carried out safely, with the least possible downtime and within budget., • Completed service records and reports in an accurate and timely manner., • Identification of parts required for the order, lubricants, and waste., • Demonstrating a zero-compromise attitude towards health, safety, and well-being in all aspects of work., • Ensuring excellent customer service., • Working to benefit other team members with Skills from the product training.Base Location – depending on your location, you can be based at any of our sites in the Thames Valley, Home Counties and the London area.Working Pattern - 45 hours per week, Monday-Friday. Plus, there is the inclusion of a standby rota for which you will receive additional payment. Plus, there is the opportunity to earn overtime at time and a half or double rates.You must have the ability to operate and optimise assets using engine/generator controls, such as ComAp and DIA.NE and TEM Evo.What you should bring to the roleTo thrive in this role, the essential criteria you’ll need are:, • In-depth knowledge of all aspects of the operation and maintenance of internal combustion engines., • Ability to carry out thorough, comprehensive, and methodical diagnostics on engine, generator and associated systems., • Ability to operate and optimise assets using engine/generator controls, such as ComAp and DIA.NE and TEM Evo., • Competent to work to a high level of quality, alone or as part of a team.To be successful, you will have the following skills and experience:, • Ideally, NVQ/ C&G or an engine manufacturer's qualification in mechanical engineering., • Electrical qualification is an advantage, but not essential., • Proven working ‘hands-on’ experience working with internal combustion engines and associated systems., • Natural / Bio / AD Gas engine, CHP, and gas system experience is desirable but not essential., • Good communication and interpersonal skills are required., • Full UK driving licence.What’s in it for you?, • Competitive salary offering up to £54,000 per annum, depending on your experience level., • Opportunity to earn overtime at time and a half or double rates., • All PPE and tools, plus the provision of a van when on duty and on call., • Performance-related pay plan directly linked to company performance measures and targets., • Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays), • Generous Pension Scheme through AON., • Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid., • Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!, • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)Who are we?We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.Learn more about our purpose and valuesWorking at Thames WaterThames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know, we’re here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Role: Domiciliary Optical Assistant - £1,500 Welcome Bonus Available (* not applicable or payable to existing Specsavers Employees and terms and conditions apply) Ready to take your skills on the road? As a home visits optical assistant at Specsavers, you can do just that. You'll be driving our services to the doorsteps of the nation, providing eye care to the people who aren't able to come into our stores. But not only do you help them with their sight, you'll be able to support them to get basic tasks done that they wouldn't be able to do without you. Essentially, you'll be bringing smiles and clinical care to the heart of your community. Our business You'll cover the South & South East London region providing care to vulnerable patients. Our team We have a wonderful existing team of dedicated people from optical and administrative backgrounds, who ready and waiting for you to meet. Our cars You'll be provided with a a car allowance of £3,000 per annum or a fully expensed company car. What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: • £27,000.00 per annum, • Monday to Friday - core hours are 9am to 6pm (Flexibility required), • Benefits include Specsavers Perks - a portal to a world of great everyday discounts and savings, • WeCare - our employee support service to help you and your immediate family when you need it most If this is still sounding like a bit of you, we do need you to have a few skills to get started as a home visits optical assistant.These include: • Previous optical experience If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: • Previous experience in a fast-paced customer facing environment, • Experience in optics

Service Manager - Repairs & Maintenance Contract: PermanentLocation: West London - Sector 5 (covering Wembley, Acton, Harrow, Northwood)Salary: £49,587 per annum (includes a £4,000 local job supplement)About the Role Repairs & Maintenance teams sit at the heart of our social purpose. Every day, they help create safe, warm and dry homes where residents feel proud to live.Following developments within the Repairs & Maintenance service, this organisation is seeking a passionate and driven Service Manager to join a busy London-based team. This is a highly visible, field-based role, supporting frontline operatives and contractors to deliver a high-quality, customer-focused, responsive repair service.As Service Manager, you will have direct responsibility for driving first-time-fix performance, quality standards, productivity and compliance across a large West London patch. You will play a key role in ensuring residents receive a reliable and professional repair service, while maintaining strong operational and financial controls. Key Responsibilities • Operative management:Provide professional advice and guidance to operatives on materials, methods and standards, ensuring all work complies with legislation and internal policies., • Service delivery & quality:Monitor productivity, quality and progress of works through regular inspections (in-progress and post-completion)., • Contractor performance:Manage approved contractors to ensure work is delivered safely, compliantly, on time and within budget., • Complaint resolution:Ensure timely investigation and resolution of complaints, with all actions captured and systems accurately updated., • Commercial awareness:Work closely with commercial colleagues to ensure effective financial controls are in place and value for money is achieved. Your designated area will cover the following postcodes:HA0, HA2, HA3, HA4, HA5, HA6, HA9, NW10, NW12, UB6, UB9, W10, W11, W12, W2, W3, W4, WD19, WD23. Working Arrangements This is a full-time, permanent role. You will be predominantly field-based, supporting operatives across your patch, with some administrative work from a central London office and the flexibility for home working.A company vehicle will be provided. About You You will bring a strong trade background, excellent people-management skills and a genuine commitment to customer service. You'll take pride in your work, enjoy supporting teams on the ground, and be motivated by making a real difference to residents' homes. • Trade NVQ Level 3 or equivalent hands-on trade experience, • Up-to-date knowledge of building maintenance, Decent Homes standards and relevant safety legislation, • Experience of delivering an excellent, customer-focused repairs service, • Proven ability to manage and motivate operational teams To apply:Please submit your CV and a covering statement outlining how you meet the essential criteria for the role. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Plumber - London (Job Ref: 26/PMLD) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. With our ever increasing number of new clinics opening on the high street across the UK and Ireland, we require several new staff members to join our Facilities team. We have exciting new career opportunities for Plumbers to join our Facilities team. Location: Home based in the Greater London area, with regular travel required to Randox sites, mainly across London and the South of England. Some travel to other parts of the UK and Ireland will be required on some occasions. Contract Offered: Full-time, Permanent Working Hours: 40 hours per week, Monday to Friday from 08.40 to 17.20. Some flexibility may be required. What does this role involve? This role will be responsible for the installation, maintenance, repair, and testing of plumbing systems and associated equipment. The role will ensure plumbing works are carried out safely, efficiently, and in compliance with relevant regulations and standards. Key duties of the role will include: • Install, maintain, and repair hot and cold-water systems, heating systems, and drainage., • Diagnose faults and carry out effective repairs to plumbing systems., • Install sanitary ware, pipework, valves, traps, and appliances., • Carry out planned and reactive maintenance tasks., • Ensure all work complies with current health & safety legislation and building regulations., • Conduct inspections, pressure testing, and commissioning of systems., • Complete job reports, maintenance logs, and documentation accurately., • Liaise professionally with colleagues, contractors, and customers., • Maintain tools, equipment, and work areas in a safe and tidy condition., • Participate in on-call or emergency call-out rotas where required., • Travel regularly to different existing and new Randox sites throughout the UK and Ireland. Who can apply? Essential Criteria: • NVQ Level 2 or 3 (or equivalent) in Plumbing or Plumbing & Heating., • Proven experience working as a plumber in domestic, commercial, or industrial environments., • Sound knowledge of plumbing systems, materials, and installation techniques., • Understanding of UK water regulations and health & safety requirements., • Ability to read and interpret drawings and technical specifications., • Strong problem-solving and fault-finding skills., • Good communication and customer service skills., • Ability to work independently and as part of a team., • Relevant CSCS card., • Full UK driving licence., • Flexibility to travel regularly throughout the UK and Ireland. Desirable Criteria: • Gas Safe registration (ACS qualifications)., • Experience working in facilities management or public-sector buildings., • Knowledge of heating systems (e.g. boilers, heat pumps, underfloor heating)., • Legionella awareness or water hygiene training., • Experience using CAFM or maintenance management systems., • Experience supervising apprentices or junior staff., • Additional trade skills (e.g. basic electrical, tiling, or joinery). How do I apply? Click "Apply" on the site you are viewing this advert on to submit your CV to Randox for review. This advert may remain open for up to 30 days but may close earlier if sufficient applications are received to fill the role. We look forward to hearing from you! About Randox: An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories was at the centre of the UK’s National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK’s National Testing Programme and private clients alike. Additionally, as a world leader in diagnostics for clinical healthcare, toxicology and food security, our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment & skill of our workforce, which continue to grow exponentially. Central to the Randox ethos is our drive and determination to improve healthcare worldwide and every one of our talented staff play a role in this. In order to serve our growing international markets, we require high calibre applicants with scientific, engineering, software, and broader business skills – including sales, marketing, logistics, finance and many more. Join the Randox team and play your part in improving the health of millions. Randox Laboratories Limited is an Equal Opportunities Employer.

IT Support Engineer – 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst SALARY: £34,000 to £38,000 per annum (DOE) + Benefits LOCATION: Hybrid Working (3 Days in the City of London Office (EC1N) and 2 Days Work from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. As a 2nd Line IT Support Engineer you will provide advanced technical support across Microsoft 365, Azure, networking and infrastructure environments, resolving escalated service desk issues. Working as a 2nd Line IT Support Engineer you will take ownership of incidents, ensuring timely resolutions in line with SLAs while delivering excellent customer service and clear communication. This role offers strong career progression, ongoing training and exposure to modern technologies within a supportive and fast-paced MSP environment. DUTIES Your duties as the 2nd Line IT Support Engineer include: • Provide Advanced Support: Resolve escalated incidents and service requests from 1st Line teams, • Troubleshoot Systems: Diagnose and resolve issues across Microsoft Azure, Microsoft 365, AVD and networking environments, • Manage Incidents: Take ownership of support tickets through to resolution in line with SLAs, • Communicate with Customers: Deliver clear updates and technical guidance to users and stakeholders, • Escalate when Required: Work with senior engineers, providing detailed diagnostics and analysis, • Maintain Documentation: Accurately update ITSM systems and contribute to knowledge sharing, • Support Service Desk: Assist with ticket triage and inbound calls during peak periods CANDIDATE REQUIREMENTS • Previous experience in an MSP environment within IT support or service desk roles, • Strong knowledge of Microsoft 365 including Outlook, OneDrive, SharePoint and Teams, • Experience supporting Windows 11 and Mac OS, • Experience with Windows Server, Active Directory, DNS and Event Viewer, • Proven experience of troubleshooting networking and infrastructure issues, • Experience managing user accounts, Azure AD and MFA configuration, • Exposure to Conditional Access and cybersecurity best practices, • Excellent customer service and communication skills with a strong telephone manner, • Ability to prioritise workload, work under pressure and meet deadlines, • Relevant Microsoft certifications including AZ-900, MS-900, SC-900 and MS-102 BENEFITS • Learning and development opportunities including Microsoft certifications, • Career progression opportunities, • 21 days holiday (increasing after 3 years of service) plus public holidays, • Birthday day off, • Private healthcare after probation, • 40% off gym membership, • Pension scheme from day one, • Cycle to work scheme, • Eyecare vouchers, • Social events and team activities, • Electric car scheme after 2 years of service, • Recruitment referral scheme APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14647 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Join Superdrug Head Office-Make a Real Difference Every Day! Location: East CroydonHours: 37.5Salary: CompetitiveWhy Superdrug?Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includesThis is an exciting opportunity to join an established and growing high street retailer.We are looking for a Dot Net Developer to join our expanding development team. The team is working in an AGILE manner using Kanban methodology. Generate detailed customer focused initiatives, in line with the IT Department strategy and support with execution. Listen to the customer and implement new ideas and ways of working which are designed to improve service considering both Online and Offline. Whilst ensuring the team prioritises actions which delight the customer/team member.Key Responsibilities:. Design, develop, and maintain high-quality software solutions.. Collaborate with product managers, designers, and other stakeholders to define project requirements and deliverables.. Ensure the scalability, performance, and security of software applications.. Conduct code reviews and provide constructive feedback to team members.. Stay up to date with emerging technologies and industry trends.. Troubleshoot and resolve technical issues as they arise.. Contribute to the continuous improvement of development processes and best practices.. Customer Focused: Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform.. Tech & AI: Helping your team understand when to use AI, when to rely on human judgment, and how to combine both.. Tech & AI: Rethinking how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work.. Tech & AI: Role modelling behaviours to encourage confidence with AI. Actively developing your ability to use AI effectively and think critically about outputs.. Tech & AI: Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion.Technical Responsibilities:. Design software solutions, ensuring alignment with business goals and technical requirements.. Conduct code reviews and provide constructive feedback to team members.. Develop and maintain technical documentation, including system architecture diagrams and API specifications.. Troubleshoot and resolve complex technical issues, ensuring minimal disruption to development processes.. Optimize application performance and scalability through effective coding practices and system design.. Implement and manage CI/CD pipelines to streamline the development and deployment process.. Ensure the security and integrity of software applications through adherence to cybersecurity best practices.Qualifications:. Bachelors or Masters degree in Computer Science, Engineering, or a related field.. 2 years+ experience as a .Net Developer or similar role.. Strong proficiency in the .Net Stack.. Experience developing mobile applications in Xamarin / .Net MAUI / Flutter.. Experience with software development methodologies such as Agile or Scrum.. Excellent problem-solving skills and attention to detail.. Strong communication and interpersonal skills.. Ability to work effectively in a fast-paced, collaborative environment.. Experience with cloud computing platforms, ideally Azure.. Establishes strong relationships at all levels.. Can manage tough/complex messages with all stakeholders.. Role model collaboration to the team to exceed goals.. Positive attitude towards feedback, uses this to generate initiatives to meet/exceedexpectations, and shares feedback in a meaningful way.. Effectively manages their team by playing to strengths and proactively addressing itsopportunities. Ensuring everyone wellbeing & diversity is considered and celebrated.Here's what's in it for you:. 33 days holiday rising to 38 days with length of service. (inclusive of bank holidays). 2 staff discount codes for yourself and a family member or friend.. 30% discount on Superdrug Own Brand Products both in store and online.. Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.. Company pension matching and bonus.. We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.. Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.. We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!. Unrivalled Learning and Development programmes.. Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support. . Come and be part of something special! For information on how we manage and store your data please go to

About Evolve OOH: Evolve OOH is part of the Talon Group and is a global outdoor media agency whose vision is to evolve the OOH medium through pioneering, results driven tools, team experience on a global scale, and a passion for creativity. We’re passionate about OOH and are on a mission to drive the growth of this sector within the media industry. In just over a decade, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 450+ people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry. We hire the finest talent to help us unlock the full potential of the Out of Home (OOH) environment for our clients; and pride ourselves on the individuals who represent our business. About the role: You will play a key support role across Evolve’s Client and Operations teams, helping to ensure smooth day-to-day operations under the guidance of the Operations Manager. You will assist in maintaining accurate processes, managing data, troubleshooting issues, and contributing to the efficiency and compliance of the business. Your role will be central to keeping workflows running seamlessly and enabling teams to work effectively. Responsibilities: • Support the Operations Manager in maintaining “best-in-class” operational processes and systems across the business, • Assist with routine checks to ensure established processes are being followed and data is kept current and accurate, • Help track and report operational issues, inconsistencies, or areas for improvement, • Assist in progressing campaigns from “Booked” to “Processed,” ensuring accuracy and alignment with the required workflow, • Help monitor operational risks, flagging or escalating issues to the Operations Manager before they become critical, • Provide ad hoc administrative support for the Operations Manager and Operations Director when required, • Contribute to meeting preparation, documentation, and follow-ups related to operational projects, • Build positive, collaborative working relationships across all departments, • Highly organised with strong attention to detail, • Good level of numeracy, • Comfortable working with data and systems, • Strong communication skills, • Proactive, resourceful, and solutions-oriented, • A team player who is adaptable, curious, and keen to learn, • Ability to prioritise and manage multiple tasks, • Enthusiastic, with a willingness to learn, • Looking to further personal development., • An interest in media/advertising (OOH in particular), • An interest in data management / systems, • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, 9am - 5:30pm Benefits: • 25 days annual leave, increasing every year by 1 day up to a maximum of 30 days, • Enhanced maternity/paternity/shared parental pay depending on length of service, • Life Assurance, • AVIVA company pension scheme. Talon will contribute 6% of your basic salary, providing you contribute 6%, • Permanent health insurance, • Birthday leave, • Private medical and dental cover v, • Voluntary/charity leave, • Access to private GP appointments, • Feel good allowance, • Smarter working (hybrid working, flexible working hours, work from anywhere for 2 weeks of the year and an early Friday finish!), • Summer Fridays, • Eye care vouchers, • Monthly massages, • Season ticket loan, • Cycle to Work scheme, • Home set-up allowance, • Training allowance, • Flexible bank holidays 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

JR301: Heat Pump & Ventilation EngineerLocation: London & Home CountiesSalary: £38,000 – £55,000 + company van + overtime + trainingOverview: First Military Recruitment is working in partnership with our reputable client who is seeking an Air Source Heat Pump & MVHR Service / Breakdown Engineer to join their team.This is a fantastic opportunity for an experienced engineer to work on both domestic and commercial systems across a varied portfolio including social housing, private, and commercial properties. The role offers excellent long-term stability, ongoing training, and clear progression opportunities.Duties and Responsibilities: • Service and fault-find domestic and commercial air source heat pump (ASHP) systems, • Diagnose electrical, hydraulic, and refrigerant-related faults, • Check system flow rates, temperatures, and overall performance, • Work on associated equipment including buffer vessels, low loss headers, pump sets, and plate heat exchangers, • Service, inspect, and maintain MVHR units and ventilation systems, • Replace filters and check fans, controls, and condensate drainage, • Investigate airflow and system performance issues, • Complete service, maintenance, and breakdown reports accurately, • Follow RAMS and safe working procedures at all times, • Deliver high levels of customer service, particularly in occupied properties, • NVQ Level 3 in Plumbing & Heating (or equivalent), • F-Gas Category 1, • G3 Unvented Hot Water qualification, • Heat pump training (manufacturer or accredited), • Strong electrical fault-finding skills, • Experience with wet heating systems, • MCS experience, • BPEC or City & Guilds Heat Pump qualifications, • MVHR manufacturer training (e.g. Nuaire, Vent-Axia, Zehnder), • Commercial plant room experience, • Experience with BMS fault interrogation

Retrofit Assessor Employed PAYE role - £39-45K pa, expensed vehicle, expenses, tools and equipment. INTRODUCTION Our client is an ambitious provider of AI-supported property management technology and turn-key retrofit energy efficiency services. As part of a national growth, they require a number of experienced Assessors to join their existing team to enable effective service delivery.LOCATION London & Southeast (Remote and home-based role) Ideal home locations: M25, London, Middlesex, Slough, Windsor, Hounslow, Southall, Hayes, Wembley, Harrow, Staines, Watford, St Albans, Hatfield, Potters Bar, Barnet, Enfield, Waltham Cross, Epping, Chigwell, Romford, Ilford, Barking, Dagenham, Grays, Dartford, Erith, Orpington, Bromley, Caterham, Redhill, Reigate, Croydon, Mitcham, Epsom, Sutton, Kingston, Twickenham, Kingston, Walton-on-Thames, Weybridge or close.THE JOB ROLE The Retrofit Assessor role is key to the successful delivery of our client’s energy efficiency and retrofit services. Working as part of a large professional team, the role involves: • Conducting assessments of residential properties to identify retrofitting needs and opportunities (evaluating energy efficiency, insulation, heating systems, and potential for renewable energy installation)., • Current focus is primarily Warm Homes surveys, but this may change with market requirements., • Lodging work and reports through our client’s corporate ECMK / Elmhurst account., • Ensuring any recommendations comply with UK building regulations and schemes such as PAS2035., • To be a consultative and positive face of the business, ensuring positive customer engagement. THE PERSON NEEDED Although ongoing professional industry training is provided, for the Retrofit Assessor role our client is looking for prior experience. Successful applicants with bring:, • Related prior hands-on residential retrofit assessment experience is essential e.g. ECO4, GBIS, EPCs, stock conditioning surveys, or similar., • At least some working knowledge of PAS2035 legislation and guidelines., • A relevant qualification e.g. DEA (Domestic Energy Assessor)., • A current driver’s licence and the flexibility to travel to different London locations on a weekly basis., • A positive outlook along with good communication and written skills.THE REWARDS Employed PAYE role - £39-45K pa, expensed vehicle, expenses, tools and equipment.IF YOU MEET THE REQUIRED EXPERIENCE – APPLY NOW Our client is looking to interview ASAP. If you meet the criteria above, send your CV today. Key terms: Retrofit Assessor, RA, energy assessor, domestic energy assessor, energy efficiency, DEA, domestic energy performance certification, EPS, EPR, PAS2035, ECO4, GBIS, Warm Homes, stock conditioning, SHDF, HUG, energy efficient, energy efficiency, RICS, M25, London, Middlesex, Slough, Windsor, Hounslow, Southall, Hayes, Wembley, Harrow, Staines, Watford, St Albans, Hatfield, Potters Bar, Barnet, Enfield, Waltham Cross, Epping, Chigwell, Romford, Ilford, Barking, Dagenham, Grays, Dartford, Erith, Orpington, Bromley, Caterham, Redhill, Reigate, Croydon, Mitcham, Epsom, Sutton, Kingston, Twickenham, Kingston, Walton-on-Thames, Weybridge, Kent, Surrey, Sussex, Hampshire, Berkshire, Buckinghamshire, Hertfordshire, Essex.

Field Service Engineer Commercial Coffee Machines - London Wembley, Ilford, Bromley, Croydon, Central London £36,000 - £42,000 Basic Salary + £2k London Weighting (within M25) + Van / Oyster Card + Overtime + Bonus + Benefits • Have you been a field service engineer before?, • Familiar with electromechanical products?, • Used to working in an SLA focused, fast paced environment? Your Role as a Field Service Engineer: • You'll be field based from home and covering a local territory., • Conducting services, installations, reactive repairs and end-user training on a range of commercial coffee and drinks machines., • Using a mixture of electrical and mechanical skills to ensure a strong first-fix rate., • Maintaining spares stock in your vehicle., • Your service diary is organised for you a week in advance., • Flexibility on start times between 6am-9am., • Reporting to the Regional Service Manager and Senior Service Engineer, • You really need some previous field service engineering experience working with electromechanical systems., • Ideally coffee and drinks machines but training can be provided for the right candidate., • You'll have worked in fast paced environments with emphasis on SLA's and KPI's., • Empathetic and customer focused., • A good sense of humour., • Strong communication skills., • A love for coffee is advised but not essential here!, • Full UK drivers' licence and right to work in the UK indefinitely as no sponsorship will be provided., • A rapidly growing and expanding coffee and drinks service provider., • Strong customer service offering: a company who take pride in their work., • A casual office environment., • £36,000 - £42,000 basic salary, depending on experience., • A further £2k per year if residing within the M25., • Company Van / Oyster Card & Tools., • Uncapped overtime available., • Available Bonus., • Flexibility of working extra weekends or working separate days on weekends., • On-going training, • Life, medical, and dental insurance. Dave is the main point of contact for the role. INDENG

Job Title: Head of Resident ExperienceLocation: Perceval House, EalingDirectorate: Housing & EnvironmentDepartment: Landlord Services Contract Details:* Type: Temporary* Pay: £450 per hour day Umbrella* Location: Perceval House, Ealing Working Arrangements: Hybrid - 2 days per week from home Hours: Full time, 35 hours per week (Monday to Friday) Adecco are recruiting on behalf of Ealing Council for a Head of Resident Experience to join their Housing & Environment Directorate. This is a senior leadership role responsible for driving a customer-focused housing service, improving resident satisfaction, and leading high-performing teams across resident engagement and complaint resolution. About the RoleThe Head of Resident Experience will lead strategic and operational delivery across resident engagement and complaints, ensuring services are responsive, compliant, and continuously improving. You will play a key role in shaping the customer journey, enhancing service delivery, and ensuring high levels of tenant satisfaction. Key Responsibilities Lead and manage Resident Engagement and Complaint Resolution teams to deliver a customer-centric service Ensure complaints are resolved within agreed timeframes, driving service improvements based on feedback and insights Monitor and analyse service performance data, identifying trends and implementing improvements Provide strategic leadership, fostering a culture of continuous improvement and excellence Lead on resident engagement initiatives, ensuring inclusivity and meaningful participation Develop and implement strategies to enhance customer experience and meet regulatory standards Oversee Tenant Satisfaction Measures and deliver associated improvement plans Manage budgets, ensuring financial compliance and value for money Build strong relationships with internal teams, stakeholders, and community partners Ensure compliance with legislation, policies, and safeguarding requirements Prepare reports, briefings, and presentations for senior leadership and stakeholders Lead on risk management, business continuity, and service resilience planning Key Requirements Extensive experience in resident engagement, customer experience, or housing services Proven leadership experience managing and motivating teams Strong understanding of performance management, data analysis, and service improvement Excellent communication and stakeholder management skills Experience working within a regulatory or compliance-driven environment Ability to drive cultural change and continuous improvement Knowledge of housing legislation, consumer standards, and best practice Degree-level education or equivalent experience* Housing qualification (Level 5 CIH or equivalent) or willingness to work towards Additional Information This role is subject to a Disclosure and Barring Service (DBS) check Ealing Council is committed to safeguarding and promoting the welfare of children and vulnerable adults* The role requires collaboration with a wide range of internal and external stakeholders, including residents, community groups, and regulatory bodies Apply Now:If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Why Southwark? About Southwark: We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population. At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.?Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do. In June 2023, Leisure Services transferred to full council management. This is a unique opportunity to be part of building a new future for leisure services in Southwark.We are looking for a passionate and experienced Fitness Professional who will help us to deliver our fitness product to our residents, members and visitors at the centres. Benefits and more information: In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page. What You'll Be Doing About Role: We are looking for someone who is passionate about fitness and helping people to achieve their goals, brings good energy, has a proactive and positive attitude and cares for our customers. You will be passionate about leisure and encourage healthy activity and help reduce health inequalities in the borough. Reporting to the Centre Fitness Manager, the successful candidate will have a passion for delivering excellent customer service. The successful candidate will - • Ensure the smooth day to day operations within the gym.• Maintain vigilant supervision of the gym users ensuring their safety at all times., • Complete all cleaning and maintenance schedules, ensuring faults are reported immediately.• Conduct 1-2-1 Gym Appointments.• Offer training plans to include screening of customers, fitness assessments and prescribing lifestyle changes, dietary considerations and health and fitness development plans.• Deliver consistent excellent customer service and provide a professional, efficient and cheerful presence at all times. What We're Looking For About You• Minimum level 2 Fitness Qualification. Hold a CIMSPA or REPs accredited Level 3 qualification • Experience working in a customer-facing environment, providing the highest levels of customer care.• Experience creating a programme for clients/members Additional Information Application Closing Date: 28 April 2026 Interview Date: W/C 5 May 2026 Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: • Members of the Armed Forces and veterans, • Are currently in care, or have previously been in care, • Click here to view the Job description and Person specification

Technical Sales Manager - Ballistic InstrumentationJob Type Full time - flexible working considered, with all personal situations taken into account. Location • Approx. 60% office-based, • 10-20% client-facing, • Remainder home workingSalary & Benefits, • Circa £45,000 per annum, • Competitive benefits including:, • Company pension (4% employer match) The Technical Sales Manager will combine strong technical knowledge of ballistic instrumentation with a consultative, customer-focused sales approach. Working closely with the Operations Manager, Managing Director and engineering team, the role is central to developing and winning business across military and civilian markets in the UK and export territories. You will play a hands-on role in shaping value propositions, supporting bids, converting opportunities into contracts, and ensuring customer feedback directly informs product and capability development. Key Objectives • Develop and promote distinctive, market-leading value propositions aligned with company strategy, • Achieve and exceed annual sales, revenue and cash-generation targets, • Position the company as the supplier of choice for military and civilian ballistic instrumentation and targets, • Build long-term, trusted relationships with customers and stakeholders in the UK and overseasKey ResponsibilitiesSales & Business Development, • Proactively identify, develop and convert sales opportunities using a disciplined three-phase sales process, • Leverage an established or developing network within the ballistics community to understand, shape and influence customer requirements, • Lead and support public and private procurement bids through to contract award, • Deliver high-quality quotations and bid documentation that win profitable business, • Lead sales bids with a total contract value of up to £2m, • Gather market and competitor intelligence to support pricing, positioning and product developmentTechnical & Customer Engagement, • Use strong technical understanding to translate customer needs into effective system solutions, • Work closely with engineering teams to define configurations, integration options and delivery approaches, • Support system integration, installation and customer training where required, • Develop and sell calibration and service offerings alongside capital equipmentInternal Collaboration & Governance, • Contribute to annual sales and marketing plans aligned to company strategy, • Maintain CRM records (Monday.com) for enquiries, opportunities and orders, • Ensure bids, contracts and deliveries meet ISO, export licensing, firearms and regulatory requirements, • Maintain and support export licence applications (including LITE and SPIRE), • Support smooth handover of won contracts to operations and delivery teams, • Drive continual improvement in sales processes and reportingMarketing & Representation, • Represent the business at trade shows, customer visits and industry events in the UK and abroad You are comfortable operating at the interface between engineering, customers and commercial decision-making, and are motivated by seeing technically complex solutions turn into successful contracts. Essential Qualifications & Experience • Engineering or STEM degree, or equivalent experience within the ballistics industry, • Engineering experience in ballistics or a closely related field, • Experience contributing to or leading sales, business development or bid activity, • Strong verbal and written communication skills, • Excellent attention to detail with the ability to manage multiple deadlines, • Project management capability and strong organisational skills, • Proactive, self-motivated and able to work independently or lead bid teams, • Good working knowledge of Microsoft OfficeDesirable Experience, • UK manufacturing experience, • Working knowledge of CRM systems, • Prior exposure to export-controlled or regulated environments

At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business. The Role We are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self - employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian's quality standards. Key Responsibilities • Deliver an exceptional customer experience, adhering to Anglian standards, • Monitor 6-7 installation teams to ensure timely and quality installations., • Provide support to installation teams to develop their skills and performance., • Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job., • Knowledge of installation processes and best practices., • Good On – Site presence; interpersonal skills, comfortable talking to customers., • Previous experience in a similar role within the home improvement or construction industry., • Strong organisational abilities with a keen attention to detail., • Competitive salary, • Pension, • Company Car, • 31 days holiday (including Bank Holidays and increasing to 33 days with service within 2 years)., • An additional paid day for your birthday, • Paid time off annually to volunteer, • Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources., • Heavily discounted employee purchase scheme on all Company products, • Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones, • Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions, • Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website. Thank you for your understanding Take the next step in your career by applying today! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Senior Project ManagerJob Description: • Head office - London with national travel required, • £75,000 to £85,000 P/A + Package + Bonus Attega Group is currently partnering exclusively with our client who are a specialist construction company delivering high-quality, innovative fit-out and refurbishment solutions across the Healthcare, Sterilisation & Medical sectors. This role will involve successfully delivering project on time, dealing directly with end clients, liaising with colleagues to ensure the requirements are met and more… In return, our client is offering a basic salary of up to £85,000 P/A and various company benefits including company car allowance, 25 days holidays, Bonus paid out twice a year and other company benefits… Key Responsibilities: • Develop, maintain and own client relationships in order to raise company awareness., • Provide direction and leadership to site staff and supply chain to ensure successful project outcomes., • Implementation of a continuous improvement process to promote best practice, technical excellence and exemplary customer service for all projects under your direct control., • Provide technical support to pre-construction team during bidding / tendering process which includes resource management, applying knowledge of client relationships and engineering understanding., • Ensure successful delivery of all contract commitments under your control and management ensuring technical quality standards are maintained, project budgets not exceeded and programme deadlines met., • Liaison and direction to Site Managers / Foreman to ensure that resource requirements are understood and can be met by the team or sub-contractors., • Establish and manage the health and safety plan, environmental plan and project management plan. The ideal candidate must be experienced within a Medical, Healthcare, Pharmaceutical or similar industry background. You must also have a full UK driving license. The Ideal candidate: • HNC or HND in mechanical or electrical engineering or related engineering discipline., • GCSE or equivalent in Mathematics and English., • IT literate and fully proficient - in particular good working knowledge of MS Outlook, Word and Excel., • Full working knowledge of current Approved Documents – Building Regulations, • In depth knowledge of industry, • Strong commercial acumen and technical knowledge, • Valid full UK drivers licence, • Excellent attention to detail, • Able to identify risks and offer profitable solutions, • Self starter, accustomed to working under own initiative, • Enthusiastic and motivated, • Committed and flexible, • Team player, • Company car, • Company events, • Company pension, • Flexitime, • Free or subsidised travel, • Free parking, • Health & wellbeing programme, • Life insurance, • On-site parking

A large Housing Association is looking for a Housing Officer on an ongoing temporary basis to look after residents in a scheme in South West London. Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset’s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure residents are kept safe by following safeguarding procedures and working closely with external statutory authorities. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Work alongside residents to ensure we offer the right support to sustain tenancies. Manage void properties to be ready to let to "void standard" as quickly as possible including specifying work orders on standard voids. Always follow the lettings procedure ensuring an effective audit trail. Identify support needs and effective partners to support tenants as the start of their tenancy. Repairs Responsible for authorising work orders to budget. Work with Asset Management colleagues to resolve complex repairs in a timely manner. Income Collection and debt management Account for services accurately to ensure service charges are transparent and fair to residents Set service charges with support from the central service team Visiting Arrange to meet residents in their home to understand their needs and desires for the future. Identify any repairs needed in the property and order these as well as record Essential Previous experience as a Housing Officer is preferred Exceptional customer service skills Excellent communicator £21.59 PAYE or £28.56 ph Umbrella

We're looking for a kind, compassionate and resilient Team Leader to join Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values. £33,131.00 per annum, working 40 hours per week. Want to feel valued? You'll feel at home here. Our benefits include: • Annual leave increasing up to 30 days with length of service, • Free DBS, • Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. • Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service, • Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication, • Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans, • Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly, • Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch, • Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer, • Enjoys social interaction and the company of others, networks in local business community, • Approachable and open behaviour, • Prefers working as part of a group or team Essential: We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

TECHNICAL SERVICES MANAGER We are looking for a Technical Services Manager to take ownership of technical service delivery across a growing residential portfolio. This is a high-impact role where you will lead on mechanical, electrical and plumbing (MEP) strategy, ensuring developments are mobilised effectively, risks are managed early, and assets perform as intended long term. You’ll work closely with New Business, Mobilisation and Property Management teams, supporting both new instructions and existing developments. This role combines technical expertise with commercial awareness, giving you real influence over service delivery, asset performance and client outcomes. ROLE EXPECTATIONS This is a visible and business-critical role that requires strong technical judgement, organisation and the confidence to influence decisions. You will be expected to take ownership of technical standards across multiple developments, ensuring buildings are safe, compliant and operationally efficient from day one. You’ll need to balance service quality, risk management and cost control, while supporting both mobilisation and live operations. You will be relied upon as the technical expert—identifying issues early, advising on solutions and improving long-term performance rather than reacting to problems. WHAT SUCCESS LOOKS LIKE You’ll be successful in this role if: • New developments are mobilised with clear, effective servicing strategies in place, • Buildings operate safely, efficiently and in line with compliance requirements, • Property Managers feel supported and confident in technical decision-making, • Lifecycle and CAPEX planning is clear, accurate and adds value to clients, • Technical risks are identified early and managed proactively Most weeks, you’ll be: • Reviewing new instructions and auditing MEP servicing requirements, • Supporting mobilisation of new developments to ensure smooth handover, • Providing technical advice and support to Property Managers, • Producing plant lifecycle and CAPEX reports, • Supporting tender submissions and new business opportunities, • Overseeing technical aspects of projects across existing developments WHO THIS ROLE IS FOR This role suits someone who: • Has strong technical knowledge of MEP systems within residential or similar environments, • Is confident operating as a subject matter expert and advising others, • Can balance technical detail with commercial awareness, • Is comfortable working across both new business and operational delivery, • Degree or HND in Mechanical, Electrical or related Engineering, • Experience in a technical services, engineering or property environment, • Experience supporting mobilisations, developments or complex assets, • Knowledge of SFG20, CIBSE Guide M or similar frameworks, • Project or lifecycle planning experience, • Competitive salary, aligned to experience, • Discretionary bonus, • Home-based working with portfolio travel, • 25 days holiday plus bank holidays, • Private medical insurance, life assurance and enhanced family leave, • Fully funded training and professional development, • Paid sabbaticals as a loyalty reward, • Pension scheme and employee assistance programme Rendall & Rittner is one of the UK’s most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE • Initial conversation with our talent team INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Customer Service Caseworker / Service Recovery Complaints Officer A fantastic opportunity for a proactive customer service professional with strong case management, problem-solving and stakeholder engagement skills to deliver service recovery and improve customer satisfaction within a regulatory environment. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Advisor, Complaints Officer, Housing Officer, Case Handler, Resident Liaison Officer, Customer Service Representative, Complaints Handler, Service Recovery Caseworker, Housing Caseworker, Supported Housing Worker This is officially known within the organisation as a Service Recovery Caseworker SALARY: £31,397 to £38,007 per annum + Benefits LOCATION: Hybrid working role split between the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 11 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Caseworker to join a busy customer service and service improvement team. As a Customer Service Caseworker you will take ownership of customer cases where there has been high contact, working proactively to resolve issues and prevent escalation into formal complaints. The Customer Service Caseworker will analyse case histories, identify service failures and collaborate with internal teams to deliver timely resolutions that improve the customer experience. This is a varied and rewarding role where strong communication, CRM systems knowledge and a customer-focused approach are essential to driving service excellence. APPLY TODAY Apply Today to take the next step in your career. Apply Now for our Recruitment Team to review your application. DUTIES Your duties as the Customer Service Caseworker include: • Case Review and Analysis: Assess high volumes of customer contact across multiple channels, reviewing history, actions taken and vulnerabilities, • Case Triage: Apply service recovery principles to prioritise and manage cases effectively, • Customer Communication: Provide clear, professional support via telephone, correspondence and face-to-face interactions, • First Contact Resolution: Resolve issues promptly wherever possible to enhance customer satisfaction, • Stakeholder Collaboration: Work closely with internal departments and external partners to address service concerns, • Escalation Management: Identify high-risk cases and escalate appropriately to meet service level agreements, • Case Management Systems: Maintain accurate records using CRM systems including Dynamics, • Progress Monitoring: Track cases from initial contact through to resolution, coordinating meetings where required, • Continuous Improvement: Record lessons learned to support service improvements and best practice, • Mailbox Management: Respond to internal and external queries efficiently, ensuring timely follow-up CANDIDATE REQUIREMENTS • GCSEs (or equivalent) including Maths and English, • Previous experience in customer service, and must have social housing or property management experience, • Understanding of policies, repair obligations and safeguarding processes, • Strong analytical ability with a proactive approach to resolving issues, • Excellent verbal and written communication with strong interpersonal skills, • High level of accuracy when managing case records and documentation, • Ability to remain calm, assertive and professional in challenging situations, • Experience with Microsoft Office, Outlook, Excel, Word and CRM systems BENEFITS • 25 days’ holiday plus Bank Holidays, increasing to 28 days with service, • Up to 8% contributory pension scheme, • Flexible working arrangements, • Annual health and lifestyle allowance of up to £300 This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14610 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

GLL is looking for Squash Coaches based at Clissold Leisure Centre. If you have the skills and ambition to join us as a Squash Coach, there has never been a more exciting time to join us. This is more than a Squash Coach job, it's a career. As an experienced Squash coach, you’ll be qualified to Level 1 or 2. You’ll thrive on seeing others develop and as your courses and lessons will be your own to lead and plan, you’ll influence their success and growth. Ensuring the lessons are enjoyable, you’ll be able to think on your feet and be creative with the facilities around you, still making sure that your pupils are constantly observed and kept safe. Due to our size and scale, there will be plenty of hours available for you to coach and the bigger our courses get, the more opportunity there will be to further develop your career with us. We invest in our people as well as our facilities and we aim to upskill and progress people throughout their time with us. What you’ll do: * Setting up equipment * Deliver first-class customer service * Deal with customer queries * Teach high quality squash at a variety of levels * Deliver lessons that are safe, fun and progressive * Safe coaching and supporting skills * Complete registers and assessments of participants using GLL iPads * Completing or assisting with equipment set ups * Completing or assisting with warm ups and cool downs * Assisting with the assessment process (award scheme and skills matrix) * Providing parental feedback where required * Level 2 coaches aged 18+ may be responsible for the overall delivery of lessons and courses What you need: * A can-do attitude * A real focus on customer service. * Passion and personality * Knowledge of health and safety * Be a great team player * Qualified at Level 2 As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: * Access to a pension scheme. * Health Assurance and access to Counselling services * Access to the tax efficient Ride to Work bicycle purchase scheme. * Free annual eye tests * Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: * The right to stand for the Society board and to vote for board members to represent you * Access to team building and fun events such as Treks, Concerts outings etc * Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: * A permanent employment contract - part time and full time * A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.

Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week? Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner. You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like! In return, we use our automated technology to pre plan your route and pre-load your van! This is a fantastic opportunity to join our team and perfect for those looking for a part-time schedule. You will work 3 x 8-hour shifts each week with shifts scheduled on different days each week. On top of your base pay you will receive premiums that will increase your average hourly earnings to £14.42 per hour. All your breaks are paid, meaning for every minute at work you get paid. That’s a great deal! Whilst a safe working environment goes without saying, we offer a shopping list of perks that you can tailor to suit your lifestyle, including: • Company pension of up to 7% matched contributions after just 3 months, • An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents, • Hundreds of high street shopping, entertainment and restaurant discounts, • Life insurance coverage from day one of employment, • 15% off your weekly shop with Ocado.com You don’t need any previous experience to join our good-natured team, just bring yourself and a positive attitude, and our amazing training team will do the rest! But you will need the following Driving Licence Requirements: • Full UK or EU driving licence., • Minimum of 12 months driving experience, • Maximum of 6 penalty points. As this is a customer facing role, good communication skills are also essential. How to apply: • Fill in an online application - there is no CV needed!, • Our friendly recruitment team will get in touch to conduct an Online Licence Check and Right to Work Checks., • You will be invited to take a tour of the site, giving you the opportunity to meet the team for a question-and-answer session, • We will run a Disclosure Barring System check (DBS). Contract Hours: 24 hours per week (including paid breaks) Contracted days: You will be required to work any 3 days out of 7 doing 8 hour shifts, and will be provided with further information during pre-boarding. Shifts: AM & PM. You may start as early as 05:30 in the morning, and can finish as late as 12:00 (midnight). Please check your commute time prior to applying. You will receive your shift rota up to 13 weeks in advance. Pay Structure: The position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities. So, whatever your background or story, you’ll find a home at Ocado Logistics.

A Housing Association is currently looking for a Home Ownership Support Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE £26.81 Umbrella £35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice

Are you an experienced helpdesk or customer service leader ready to take ownership of a growing support function? Do you enjoy improving processes, developing teams and using data to deliver a better customer experience? Are you looking for a senior, hands-on role where you can make a real impact across onboarding, service delivery and customer support? If so this could be the role for you! EIT is looking for a driven Helpdesk & Customer Experience Manager to lead and develop our helpdesk, onboarding and customer support operations. This is a key operational role, ideal for someone who can combine strong people leadership with process improvement, customer focus and practical problem-solving. What's on Offer • Salary negotiable depending on experience, • 23 days' annual leave plus bank holidays, • Birthday off work, or the nearest Monday or Friday if it falls on a weekend, • WPA Cash Benefit Healthcare Policy after successful probation, • Group stakeholder pension after three months, • Company laptop, • Company mobile phone, • IT equipment for working from home, where applicable, • You will take responsibility for the day-to-day leadership and ongoing development of the helpdesk and customer experience function., • You will ensure customers receive a consistent, high-quality service from onboarding and training through to ongoing support, issue resolution and relationship management., • Lead and develop the helpdesk and customer support team, • Own and improve the customer journey, including onboarding, training and ongoing support, • Ensure customer queries, incidents and technical issues are resolved quickly and effectively, • Introduce and monitor KPIs, including service levels, response times, resolution times and customer satisfaction, • Improve helpdesk processes, workflows, documentation and standard operating procedures, • Support business growth by helping shape the future helpdesk structure, • Coach, motivate and develop team members, • Work closely with internal teams, customers, suppliers and partners, • Provide regular reporting on customer service performance, trends and improvement opportunities We are looking for someone who is confident, organised and comfortable working in a fast-paced environment. You will ideally have: • Experience in helpdesk, customer service, customer success or customer experience leadership, • Strong people management and team development skills, • A customer-first approach and passion for service excellence, • Experience improving processes and implementing change, • Good understanding of customer service KPIs and reporting, • Strong communication and relationship-building skills, • Ability to work well under pressure and manage competing priorities EIT provides technology, infrastructure and support services to customers across areas including network security, WiFi infrastructure, digital signage, cabling, EPOS and payment solution rollouts, new store openings and white-labelled helpdesk services. Full training will be provided where required around our specific solutions and services. Additional Information Applicants must be eligible to live and work in the UK. Due to the nature of our business, applicants must also have a clean credit and criminal history. EIT Limited is an equal opportunities employer.

Are you looking for a rewarding career in IT support? You will provide 1st and 2nd line IT Technical Support, under general supervision, to Travelers UK staff. Ensures that customers have optimum use of corporate IT Systems, with specific responsibilities for all Core Systems, Personal Computers and Peripherals for the Travelers UK offices, so that the business can gain maximum effectiveness from the tools provided. This role does not manage others. If this sounds like the opportunity for you, apply today and take the next step in your IT career. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion. What Will You Do?Key Tasks: • Working as part of the IT Technical Support team, assist with the day to day support of the Travelers PC desktop and supporting systems, and carry out any IT related requests, as instructed by the support manager ., • Assist with the support for all PC hardware, laptops, printers, scanners, Mobile and PC based applications such as Microsoft Outlook and MS Office. Work with third parties and pass calls to other teams within IT when required., • Utilise the IT Service Desk system effectively for the logging and tracking of incidents and requests within set SLAs., • Carry out internal moves and setup of presentation equipment for meetings as requested by business users in the IT Service Desk., • Any other reasonable duties.General Responsibilities:, • Complying with Travelers Companies Code of Business Conduct and Ethics and HR policies and procedures., • Ensuring adherence to Travelers Companies' Business Excellence Policy and procedures and delivering high quality service to our brokers and customers in line with our service standards ., • Handling complaints in accordance with Company guidelines and your personal authority., • Complying with FSA (including TCF where appropriate), Irish Financial Regulator and Sarbanes Oxley guidelines ., • Working as a team with colleagues within the Company ., • Developing strong relationships with our key supporting brokers and customers ., • Communicating knowledge of his/her actions to his/her manager and colleagues and to consider their impact on other technical, operational, sales and financial disciplines when formulating those actions ., • Adhering to the Company's Environmental Policy and procedures ., • Keeping adequate records of all transactions undertaken with our brokers and customers ., • Continually looking for improvement both from a personal and business perspective., • Perform other duties as assigned.What Will Our Ideal Candidate Have?, • Experience in the financial sector., • Broad technical knowledge, specifically in Microsoft Office., • Excellent written, oral and interpersonal communication skills with high standards for customer service., • Proactive, self-starter personality - having the ability to initiate, conduct and direct investigation into IT infrastructure and service issues., • Ability to priorities and execute tasks in a high-pressure environment and make sound decisions in emergency situations., • Customer facing skills., • Must possess technical experience in a production support operation., • Demonstrates technical proficiency for relevant products, tools and/or processes across the role disciplines., • Able to execute routine and complex problem diagnostics, incident and/or problem management, change implementation, product installation, hardware and software support., • Ability to develop strong working relations with all customers., • Possess a working knowledge of both the business area and IT as it relates to job responsibilities., • Must be able to implement solutions relating to technical problems and deficiencies with minimal direction from management., • Must be able to solve complex problems from a broad range of disciplines., • Must be familiar with incident, problem and change management processes and escalate problems according to established procedures and timelines., • Seeks and offers ideas or new ways of doing things that will provide added value to existing company processes., • Candid collaboration and Communications., • Good written and oral communication skills., • Works well in a team environment., • Speed and Flexibility., • Adapts well to change while maintaining focus on achieving quality results., • Must be able to handle new and/or shifting priorities.What is a Must Have?, • Prior experience with customer facing, end user Technology support.

Are you an experienced Finance professional looking for a new opportunity? We have a vacancy for a Finance Business Partner to join our fantastic Financial Planning & Analysis team here at RBL on a 9 month Fixed Term Contract covering maternity leave. This role will see you as a key member of the Finance team, working closely with the Senior Finance Business Partner to deliver robust financially planning and advice, supporting budget holders, Heads of Departments and Directors across your designated teams. You will manage the month end process for your business area to ensure all regular journals are posted in a timely and accurate manner. Any necessary corrections should be made, and you will support budget holders with reporting and variance analysis. You will develop trusted relationships to produce financial projections, budgets, forecasts and business cases, ensuring alignment with organisational strategy. You’ll be a keen problem solver with an eye for detail, an effective communicator and have a strong focus on customer service, planning and organising. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. We’re looking for a Finance Business Partner who is passionate about the charity and welfare sector to join us and deliver high quality financial, commercial and business advisory support to our organisation. You will have similar experience in finance and management accounting obtained in a complex organisation, and knowledge of a variety of accounting systems and financial reporting approaches. This is a 9 month Fixed Term Contract starting early July 2026. You will be contracted to our London, Haig House, Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site. Employee benefits include – • 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days, • Enhanced paid maternity, paternity and adoption leave, • Generous pension contributions, with Employer contributions ranging from 6% to 10%, • Range of flexible working options may be available, depending on your role, • Employee Assistance Programme providing confidential counselling, financial and legal advice, • Range of courses delivered by learning specialists to support your development goals and objectives, • Opportunities to volunteer, • Travel loans, Cycle to Work, and more! For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification. RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics. As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Helpdesk / End User Technology Analyst Contract: 3-month rolling contractRate: £150-£180 per day inside IR35 Location: London (onsite with limited WFH post-probation) Overview We are currently recruiting for a Helpdesk / End User Technology Analyst to join a busy End User Technology team supporting a large corporate environment. This role focuses on delivering first-point-of-contact and first-contact resolution, providing both remote and desk-side support to end users. You will play a key role in restoring service quickly, managing incidents and requests via phone, email and ServiceNow, and ensuring a high level of customer satisfaction aligned to ITIL best practice. Shift Pattern This is a shift-based onsite role covering early, late and weekend shifts. Monday - Friday (8-hour shifts): • 7am-3pm, • 8am-4pm, • 9am-5pm, • 10am-6pm, • 11am-7pm, • Saturday: 9am-9pm* Shifts operate on a rotational basis across a team of approximately 12 analysts. Solo shifts (7am, late and weekends) typically occur once every 12 weeks. The majority of shifts fall between 8am and 10am starts. After probation, there is flexibility to work a blend of home and office for selected shifts. Key Responsibilities • Act as First Line Support for End User Technology, handling incidents and service requests via phone, email and ServiceNow chat, • Provide first-point-of-contact resolution where possible, escalating to Level 2 teams when required, • Deliver professional, customer-focused support aligned to agreed SLAs and OLAs, • Log, prioritise, track and resolve tickets accurately within ServiceNow, • Provide remote and desk-side troubleshooting across desktops, laptops, Apple Macs, operating systems and core business applications, • Manage workload priorities while setting clear expectations with users, • Correctly route tickets and manage escalations where necessary, • Create, update and share knowledge articles to strengthen first-line resolution, • Carry out proactive support activities to prevent incidents, • Maintain strong working relationships within IT and across the wider business, • Ensure adherence to information security policies, threat response procedures and change management controls, • Liaise with internal and external suppliers where required, • Maintain a personable, professional and reassuring approach during desk-side supportRequired Skills & Experience, • Proven experience in a Helpdesk / Service Desk / First Line Support role, • Strong understanding of ITIL-based service desk environments, • Experience supporting Windows, macOS, desktops, laptops and corporate software stacks, • Excellent customer service and communication skills, • Ability to troubleshoot remotely and desk-side, • Comfortable working rotating shifts, including early starts, late finishes and weekends, • Experience using ServiceNow (or similar ITSM tools) preferred

Age UK is recruiting for a Shop Supervisor to join their fantastic team in Watford! Age UK's shops are the face of the charity. On high streets up and down the country our retail teams deliver a great shopping experience to customers while generating much needed income for the charity, ensuring that we can provide services and support to older people who need it most. If you want to help us to help others, this might be the job for you! We are recruiting for a Shop Supervisor to join our wonderful team and deliver an excellent retail service, ensuring that every customer has a great shopping experience. As a valued member of the Age UK team, you will contribute towards maximising shop sales and profits as well as the successful day to day running of the shop, deputising for the Shop Manager and Assistant Manager in their absence. The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values. Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.) Please note this opportunity will require the successful candidate to work 14 hours across a 7-day working week, including Saturdays and Sundays on a rota basis. To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised. You will have: • Experience in working in a customer facing role, • Experience of cash handling, • Ability to lift and carry bags of stock up to 10kg's, • The ability to work as part of an effective team., • Be able to lone work when needed, • Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities, • Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme, • Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues), • Excellent pension scheme, life assurance, Bupa health cashback plan and EAP, • Car Benefit scheme, Cycle to Work scheme, • Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free., • Blue Light Card scheme To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. Supporting statements and anonymisation Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview. Equal opportunities & Disability Confident Scheme Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Reasonable adjustments Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Installation Technician (Medical) Location: North Manchester & HeathrowJob Type: Full Time, PermanentSalary: £35 - £50k (depending on experience) + Overtime About the Role TxP are seeking a practical and motivated Medical Installation Technician to support the delivery, installation, and positioning of high-value medical imaging equipment across the UK and Europe. This is a hands-on, varied role working closely with internal project teams, external contractors, and customers on-site to ensure successful project execution. This position requires flexibility, a strong work ethic, and a willingness to travel and stay away from home regularly. Main Responsibilities • Deliver and positioning of high-value medical equipment including CT, MRI, and X-ray systems, • Carry out on-site installation tasks such as cabling, final connections, and system cover alignment, • Work closely with project coordinators, client teams, and third-party contractors to ensure smooth project delivery, • Perform driving, loading/unloading, and manual handling duties across the UK and Europe using specialist equipment, • Complete required documentation, paperwork, and timesheets accurately Skills & Experience • A practical aptitude with a strong willingness to learn, • Experience in mechanical and/or electrical installations (field service or installation background desirable), • Experienced driver with a clean licence, DVLA check will be required, • Excellent communication skills with experience dealing directly with customer contacts, • Strong teamwork skills with a flexible, can-do attitude and the ability to work independently, • Ability to accurately complete paperwork, timesheets, and reports, • Knowledge of Microsoft Word and Excel, • Good general standard of education Flexibility Requirements • Willingness to work flexible hours, • Prepared to stay away from home regularly including travel across Europe on occasions, • Salary: £35k - £50k (depending on experience), • 28 days holiday, this includes the 8 days Bank/Public Holidays, incrementally increasing after 2 years to a max of 33 days, • Auto-enrolment into Company Pension Scheme, • Dental Care (subject to qualifying period), • Employee Assistance Programme (EAP), • Access to Company Benefits Platform, • Free on-site parking, • Free tea and coffee If you are interested in this position, please click apply and the team will be in touch!

Occupational Therapist Position: Occupational Therapist Location: West London Hours: Full‑time and part-time considered Salary: up to £50,000 About the Company Assistive Technology Ltd — a leading provider of community equipment services for local authorities and the NHS across the UK. My client helps people remain independent at home by supplying, installing, and supporting assistive equipment and technologies. What You’ll Be Doing As an Occupational Therapist / Clinical Advisor you will: • Provide specialist equipment advice and clinical reasoning to referrers, commissioners, and operational teams., • Support development and delivery of high‑quality, cost‑effective equipment services., • Work collaboratively with health & social care professionals to influence best practice., • Review special orders and maximise the reuse of equipment., • Deliver training and demonstrations, and support catalogue accuracy. Who You Are • A degree or diploma in Occupational Therapy, • Registration with the Health and Care Professions Council (HCPC), • Significant post‑qualification experience, ideally with community equipment services and clinical leadership, • Strong customer service and communication skills, • Confident use of Microsoft Office and multiple IT systems Benefits • HCPC / RCOT membership support, • Continued professional development and training, • Generous annual leave (e.g., 33 days inclusive of bank holidays), • Pension and healthcare schemes, • Life assurance, cycle‑to‑work scheme & employee assistance programmes

Join the RAC as a Roadside Technician!\n\n Be part of a team that keeps the UK moving! As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll enjoy: \n\n\n • \nA competitive salary: £41,600 (including London Weighting Allowance, if applicable) with a realistic OTE of £66,000. Top performers can earn significantly more through bonuses and enhanced overtime rates.\n, • \nFlexible working hours: Start and finish on your driveway with demand-led shifts averaging 40 hours per week, plus optional overtime.\n\n\nOpportunities Available in London and Greater London:\n\n, • Bromley\n, • Heathrow\n, • Mayfair\n, • Shepherd's Bush\n, • Barnet\n, • Enfield\n, • Holloway\n\n\nWhat You’ll Need:\n\n, • A Level 2 light vehicle maintenance qualification (or equivalent) with at least 2 years of post-qualification technical, electrical, and diagnostic experience.\n, • A customer-focused approach.\n, • \nStrong base pay: £41,600 (inclusive of LWA) with a realistic OTE of £66,000, plus opportunities for bonuses and enhanced overtime rates.\n, • \nShare in our success: Join our colleague share scheme for free to benefit from the future growth of the business.\n, • \nFree RAC Ultimate breakdown cover: From your very first day.\n, • \nCar salary sacrifice scheme: Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous holidays: 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing support: 24/7 confidential support helpline for you and your family.\n

\n Join the RAC: Together, We’re Going Places!\n Are you ready to take your career to the next level? At RAC, we’re redefining roadside repair and looking for passionate individuals to join our team. If you’re a skilled mechanic who thrives on independence and customer interaction, this is the opportunity for you! \n\n Why Choose Us?\n \n • \nCompetitive Salary: Start with a base salary of £38,625, with potential on-target earnings of up to £55,000 (including London Weighting Allowance, if applicable).\n, • \nGuaranteed Overtime: Increase your base salary to £44,385 with guaranteed overtime options and additional bonus opportunities.\n, • Barnet\n, • Enfield\n, • Esher\n, • Guildford\n, • Hampstead\n, • Hillingdon\n, • Holloway\n, • Shepherd’s Bush\n, • Slough\n, • Stratford\n, • Streatham\n, • Wembley\n, • Your own RAC van\n, • Fuel card\n, • Full uniform\n, • \nEarnings That Motivate: A competitive base salary with opportunities to earn up to £50,000 through bonuses and overtime.\n, • \nOpt-in Guaranteed Overtime: Choose to work extra days at £30 per hour—just one extra day a month could earn you an additional £3,000 a year!\n, • \nTools to Drive Your Future: Enjoy a free RAC Ultimate Complete Breakdown Service from day one and access to a car salary sacrifice scheme after 12 months.\n, • \nTime Off That Matters: Start with 23 days of holiday (rising to 25 with service) plus bank holidays.\n, • \nFinancial Security & Perks: Benefit from a pension scheme with up to 6.5% matched contributions and life assurance cover.\n, • \nWellbeing That Works for You: Access our 24/7 confidential support service for you and your household members.\n, • \nConnects with People: You’re not just fixing cars; you’re building relationships and representing the RAC with pride.\n, • \nEnjoys Variety: Each day brings new challenges—servicing, diagnostics, repairs, and customer interactions.\n, • \nThinks on Their Feet: You’ll make quick, informed decisions to provide the best solutions for our customers.\n \n\n What You’ll Need:\n \n, • Level 2 light vehicle maintenance qualification (or equivalent)\n, • At least 3 years of hands-on experience as a vehicle technician\n

This is a full-time remote role for a Microbiological Safety Cabinet and LEV Technician to join our Clean Air Team. The Technician will be responsible for conducting testing and inspection at client sites, troubleshooting, and repairing systems as necessary, and preparing accurate reports and documentation of system performance. Client sites are in the higher education, medical research and healthcare sectors - predominantly around London and the Southeast. Essential Duties and Responsibilities: • Perform scheduled service, preventative maintenance, and verification on various makes/models of Microbiological Safety cabinets (MSC’S) and other associated laboratory equipment., • Perform thorough examination and test of LEV (Local Exhausted Ventilation Systems)., • Capture and retain technical knowledge from an experienced Field Service Engineer to ensure continuity of expertise., • Manage service visits across the UK but mainly within the London and Southeast area, including regular travel and some short-notice requirements., • Produce accurate service reports and relevant documentation following all site visits and activities., • Complete accurate expense accounting related to travel and service visits., • Use service-related software tools, manage instrument files, and support customers in resolving issues where relevant., • Identify and escalate potential business opportunities discovered during customer visits. Education/Experience: • Combination of Technical Qualification and 3 years’ experience in a field service role required, • Preferred experience with Microbiological Safety Cabinets (MSC’s) and associated laboratory equipment., • Experience with LEV systems (Local Exhausted Ventilated Systems) with P601 certification highly advantageous. Hybrid role including: • Customer laboratory settings – Pharmaceutical, • Customer laboratory settings – Chemical e.g. factory / refinery, • In-house laboratory – Light industrial / chemical, • Some long-distance driving, • Physical work including: Lifting light equipment and manual handling, Instrument / machine disassembly, leaning over, behind and under or on top of lab benches for access, Occasional working at height, including roof work of buildings., • Occasional overnight stays away from home

🚗 Join the RAC as a Roadside Technician!\n\n Become a vital part of the team that keeps the UK moving! As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll enjoy: \n\n\n • \nA competitive base salary of £41,600 (including London Weighting Allowance, if applicable) and a realistic OTE of £66,000. Top performers can earn significantly more through bonuses and enhanced overtime rates!\n, • \nStart and finish on your driveway! Enjoy demand-led shifts averaging 40 hours per week, with optional overtime available.\n\n\nWhat You’ll Need:\n\n, • A Level 2 light vehicle maintenance qualification (or equivalent) with at least 2 years of post-qualification technical, electrical, and diagnostic experience.\n, • A customer-focused approach.\n, • \nStrong base pay: £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top performers earning significantly more through bonuses and enhanced overtime rates.\n, • \nShare in our success: Join our colleague share scheme for free to benefit from the future growth of the business.\n, • \nFree RAC Ultimate breakdown cover: From your very first day.\n, • \nCar salary sacrifice scheme: Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous holidays: 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing support: 24/7 confidential support helpline for you and your family.\n

🚗 Join the RAC as a Roadside Technician!\n\n Become a vital part of the team that keeps the UK moving! As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll enjoy: \n\n\n • \nA competitive base salary of £41,600 (including London Weighting Allowance, if applicable) and a realistic OTE of £66,000. Top performers can earn significantly more through bonuses and enhanced overtime rates!\n, • \nStart and finish on your driveway! Enjoy demand-led shifts averaging 40 hours per week, with optional overtime available.\n\n\nWhat You’ll Need:\n\n, • A Level 2 light vehicle maintenance qualification (or equivalent) with at least 2 years of post-qualification technical, electrical, and diagnostic experience.\n, • A customer-focused approach.\n, • \nStrong base pay: £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top performers earning significantly more through bonuses and enhanced overtime rates.\n, • \nShare in our success: Join our colleague share scheme for free to benefit from the future growth of the business.\n, • \nFree RAC Ultimate breakdown cover: From your very first day.\n, • \nCar salary sacrifice scheme: Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous holidays: 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing support: 24/7 confidential support helpline for you and your family.\n

🚗 Join the RAC as a Roadside Technician!\n\n Become a vital part of the team that keeps the UK moving! As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equivalent) and at least 2 years of experience, you’ll enjoy: \n\n\n • \nA competitive base salary of £41,600 (including London Weighting Allowance, if applicable) and a realistic OTE of £66,000. Top performers can earn significantly more through bonuses and enhanced overtime rates!\n, • \nStart and finish on your driveway! Enjoy demand-led shifts averaging 40 hours per week, with optional overtime available.\n\n\nWhat You’ll Need:\n\n, • A Level 2 light vehicle maintenance qualification (or equivalent) with at least 2 years of post-qualification technical, electrical, and diagnostic experience.\n, • A customer-focused approach.\n, • \nStrong base pay: £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top performers earning significantly more through bonuses and enhanced overtime rates.\n, • \nShare in our success: Join our colleague share scheme for free to benefit from the future growth of the business.\n, • \nFree RAC Ultimate breakdown cover: From your very first day.\n, • \nCar salary sacrifice scheme: Includes electric vehicle options (after 12 months) to help you save on tax.\n, • \nGenerous holidays: 23 days plus bank holidays (rising to 25 with service).\n, • \nPension & life cover: Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).\n, • \nWellbeing support: 24/7 confidential support helpline for you and your family.\n