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The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Utilise data to analyse and track potential churn targets

Customer Success Managers focused on building customer loyalty measured and reflected through retention, expansion, and advocacy. Strategic planning for developing the customer success function. Knowledgeable of a customer success playbook/strategy.

Act as the first dedicated Customer Success Manager, owning relationships across a portfolio of high-value clients. Track and report on customer health, renewal risk, and expansion opportunities while embedding customer success metrics across the business. Customer Success Manager - Cyber Security S

Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - ensuring they get maximum value from our platform. Are you

You’ll combine customer success expertise with. Coach, mentor, and upskill team members to strengthen delivery capability and scale our customer success function. Customer Success, Strategy, or Professional Services.

As a Senior Customer Success Manager, you will take ownership of the customer journey from signature through to renewal. As a growing AIM-listed SaaS company, we’re seeking an experienced Customer Success Manager who is passionate about delivering exceptional outcomes for our customers. You’ll d

Having achieved 97% of their international growth targets for 2025 by the end of Q1, they’re now scaling both domestic and international B2B operations, and are investing in a high-calibre Customer Success Manager to support clients as their base grows. ARR (up more than 50% from last year) with a

Step into a hands-on, high-impact role as Customer Success Manager, owning a strategic client portfolio and driving commercial results. Here, the Customer Success team own the number, so account development is your responsibility – but you will be rewarded for that growth!. Customer Success within

Customer Success Manager – Remote | £45,000. You will play a key role in ensuring customer success by focusing on onboarding, service delivery, and continuous improvement. Take ownership of customer onboarding, service delivery, and availability.

You’ll combine customer success expertise with. Enterprise Customer Success & Strategy Lead. Enterprise Customer Success & Strategy Lead.

Job title C ustomer Success Manager Reports to Head of Business Development Please note that relevant training, guidance, and advice will be given. Overview of the position : This role requires a unique blend of relationship management, strategic planning, and problem-solving skills to ensure

Step into a hands-on, high-impact role as Customer Success Manager, owning a strategic client portfolio and driving commercial results. Here, the Customer Success team own the number, so account development is your responsibility – but you will be rewarded for that growth!. Customer Success within

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Get notified about new Customer Success Manager jobs

Join Entrust as a Senior Customer Solution Manager (Remote - UK)*** Experience: years of experience in enterprise IT, specifically in

Trintech is seeking an experienced Senior Manager, Customer Success to lead Enterprise and Commercial Customer Success teams on a 12-month Fixed Term Contract (Maternity Cover). Senior Manager, Customer Success (12 Month Fixed Term Contract). Partner with Sales, Product, Support, Professional Servic

Customer Success Manager – Renewables Consultancy (Remote, UK-based).

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Job Details: eCommerce Customer Success Manager. Commerce Customer Success Manager.

As a Senior Customer Success Manager at UserTesting, you’ll be a trusted advisor to our customers, helping them achieve their goals, maximize value from our platform, and grow their investment with us. Senior Customer Success Manager. Strong understanding of SaaS, customer success strategies, and

Supporting a rapidly growing customer base while balancing an ‘at-scale’ mentality with a customer-centric approach is crucial for success in this role. Track Record of Success: At least two years of demonstrated history of surpassing company KPIs, including customer retention, health scores, pr

Get notified about new Customer Success Manager jobs in. Customer Success Manager – Remote | £45,000. You will play a key role in ensuring customer success by focusing on onboarding, service delivery, and continuous improvement.

Customer Success Manager, Account Manager, Engagement Manager. As a Customer Success Manager (CSM) at Domino, you will be responsible for maintaining and growing relationships with our company's clients. Customer management - drive customers through success ensuring retention and expansion.

The Senior Manager, Customer Success (Enterprise) will lead and develop a team of Customer Success Managers to ensure customer satisfaction, retention, and advocacy while embedding consistent success practices across enterprise accounts. We’re searching for a UK-based Senior Manager, Customer Succ

Customer Success Manager (CSM). You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard successfully, adopt the platform fully, and achieve measurable business outcomes. Proven experience in a Customer Success, Solutions Engineer, or Commerci

Our Customer Success team is looking for a Customer Success Manager to join our fast-growing team supporting the Life Sciences industry and help shape the future of digital solutions in the chemistry, manufacturing and controls (CMC) space. You will be responsible for ensuring our customers' success

Customer Success Manager (CSM). This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor to our custo

We are looking for a strategic, collaborative and customer centric Senior Customer Success Manager to join our Customer Success team and help us advise our highest value Multi Academy Trusts and Local Authorities on the art of the possible in Arbor. Work with our highest value customers to define ag

Customer Success Manager (CSM). Customer Success, Account Management, Consulting) within a SaaS or technology-driven company. Create and deliver tailored success plans to drive adoption and impact.

Customer Success Manager – Maritime & SaaS (f/m/d). Customer Success Manager – Maritime & SaaS (f/m/d). Get notified about new Customer Success Manager jobs in.

We are actively looking for a Customer Success Manager to help us establish productive and trusted relationships with our global customer base in the retail, restaurant and service industries. You have 3-5 years of previous work experience in Customer Success/Account Management and/or developing cus

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or client

As a core member of our Customer Success team, you will work directly with our largest Thanx customers to ensure they are successful and grow their business using Thanx tools. Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automa

Create a detailed business analysis, outlining problems, opportunities and solutions for our customers by successful advising on: Budgeting and forecasting, planning and monitoring, financial modeling, standard reporting and more. Manage, interpret, and validate all data that is produced by the cust

The Customer Success Manager works across our clients functions to accelerate customer successes (outcomes). Provide weekly review of customer success impacts and how you’ve driven improvements for the organisation (sell, build, run) and customers. Impact – using customer defined baseline metric

As Senior Customer Success Manager, you'll play a pivotal role in driving the success of enterprise clients. We’re looking for a Senior Customer Success Manager to join a high-growth SaaS scale-up in the experience economy. They have just received additional investment and they are now restructuri

As a Customer Success Manager, you’ll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services. A minimum of three years professional experienc

In this role, you will lead a team of Customer Success Managers (CSMs) responsible for engaging RLDatix’s mid-market customer segment through one-to-many, programmatic engagement models—driving adoption, retention, and measurable customer outcomes at scale. The Senior Manager, Customer Success (

Customer Success of Technical Account Management.

A Day in the Life of a Commercial Customer Success Manager:. Own the customer experience: adoption and value of Appspace, customer satisfaction and retention. Technically inclined and able to quickly pick up and train customers on software changes.

You will also liaise between our customers and cross-functional internal teams, ensuring the timely and successful delivery of our solutions according to customer needs and improving the entire customer experience. The bilingual French-English Customer Success Manager is responsible for developing s

You will build and maintain executive-level relationships with our largest customers and lead a team of Customer Success Managers. French-speaking Enterprise Customer Success Manager (Europe). Leading a geographically dispersed team of Customer Success Managers.

Customer Success Manager – EMEA. This is a fantastic opportunity to work in a fast-moving, remote-first environment where you’ll play a pivotal role in client success and growth.

The Senior Customer Success Manager (CSM) primary focus is on building strong customer relationships and ensuring customers derive maximum value from. Engage customer senior management to develop success plans for their business and strategic goals. Customer success experience required.

Use customer cadence calls and customer Business Reviews to define success criteria with the customer, prioritize those criteria, and get the customer’s own assessment of how we’re performing on them to drive appropriate action plans cross-functionally. Customer Success Manager, MidMarket UKI. W

Client Success Manager - Retail Media (Amazon, Criteo, Citrus). We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Act as the day-to-day partner for clients, driving adoption and successful us

Customer Success Manager page is loaded## Customer Success Managerlocations: Remote - GBR: Remote - IRLtime type: Full timeposted on: Posted Todayjob requisition id: JR102183Job Description:This position is responsible for driving product adoption, deliver high levels of business value

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. We’re looking for an incredible Customer Success Manager from a tech background, who demonstrates both technical and commercial acumen. Monitor customer

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. Collaborate with onboarding, product, and sales teams to resolve issues proactively and ensure a seamless customer experience.

Customer Success Managers focus on building customer loyalty measured and reflected through retention, expansion, and advocacy. Works with customers to drive adoption, advocacy, retention, expansion, and overall success. Strategic planning for developing the customer success function.