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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Minimum of 3 years

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

A global leader in business payments is seeking a Customer Success Manager in Greater London. The ideal candidate will have 3-5 years of experience in SaaS Customer Success roles and demonstrate excellent communication skills. Join this inclusive team to drive impactful results for customers while p

Customer Success Manager (EMEA) - Field Systems. This exciting and challenging role requires a successful applicant who is equally comfortable engaging in. As a Technical Solutions Consultant, you will be a subject matter expert and trusted advisor, ensuring high customer engagement and satisfaction

As our first UK‑based Customer Success Manager, your focus will be to ensure customer success with FoodOp while helping us build a market‑leading position in the UK. We care more about your ability to solve problems and build strong customer relationships than about the number of years you’ve

A growing technology company in London is seeking an experienced Enterprise Customer Success Manager to scale its customer base. You will be responsible for managing customer success from onboarding to renewal, utilizing data insights to track health and mitigate churn. The ideal candidate will have

A cybersecurity company is seeking a Technical Account Manager to join their remote team in the UK. The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. Successful candidates will have over 2 years of experience in Technical Ac

AIdata analytics SaaS offering, providing marketers with a deep understanding of their customers’ behaviour and ability to automate highly relevant marketing content. With a passion for driving customer satisfaction, you will have a high‑touch consultative approach and excellent knowledge of the

A venture-backed cybersecurity startup is seeking an Experienced Customer Success Manager. This role focuses on driving customer adoption and ensuring success across security and compliance objectives.

As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned cargo airline accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. Customer‑obsessed mind‑set and strong appreciation fo

A leading Customer Success firm is looking for a part-time contractor in the UK or Ireland. Candidates should have 2–3 years in Customer Success or Technical Account Management, excellent communication skills, and familiarity with API documentation and marketing automation tools. The role involves

Do you want to be part of a young, dynamic and innovative technology company and help us expand our engineering services to our industrial customers in the UK. Our team is youthful, driven, and takes immense pride in the impact our product and services have on our customers. To orchestrate internal

Understand each customer's outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer Satisfaction surveys, and support Customer Innovation Workshops. Customer Success Manager (Credit & Collections Management). As a Customer Success Manager, you'll be in charge of

The candidate will be responsible for facilitating integrations, reporting, and enhancing customer satisfaction in a fast-paced, innovative environment. A cybersecurity software company is seeking a strategic advisor to manage customer onboarding and drive application security adoption.

A leading customer feedback platform in Greater London is seeking a Customer Success Manager to oversee client retention and revenue growth. The ideal candidate will have over 4 years of customer success experience, strong communication skills, and a proven track record in account management.

A healthtech SaaS platform in London is looking for a Customer Success Manager. In this pivotal role, you'll manage the entire customer lifecycle, from onboarding to renewals and upsells. This is a unique opportunity to shape the customer experience and contribute to the growth of a mission-driven c

The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. This position requires a high level of performance in customer success and SaaS environments, including driving product adoption, retention, and expansion t

As a Customer Success Manager, you’ll own the full customer lifecycle — from onboarding to renewal — and ensure our customers achieve measurable adoption, retention, and ROI. Collaborate closely with Customer Success leadership to help build, refine, and scale the Customer Success organization

Align with internal collaborators such as Account Managers, Sales Specialists, Solutions Consultants, and Product Marketing to guide the customer through a successful launch, adoption, and value realization. Identify customers with deployment risk and partner with an Account Manager to build and imp

A leading software company in the United Kingdom is seeking an Entry-Level Customer Success Manager to join their team. This role requires at least 2 years of customer experience, excellent communication skills, and a passion for client success. You will support EMEA software customers, ensuring the

As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure cus

Join to apply for the Customer Success Manager role at ON24. Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Customer Success Managers (CSMs) are responsible for the relationship between ON24 and Elite clients.

A leading fintech company based in the UK is seeking a Customer Success Manager to lead a high-performing team responsible for managing strategic relationships. The position offers a unique opportunity to influence customer success strategies and drive revenue growth.

Our Customer Success team partners with hyperexponential’s largest and most complex customers to drive measurable value and long‑term adoption of the hx platform. About the Customer Success team. Manager interview with the Hiring Manager to explore your experience in more depth.

Customer Advocacy: A history of acting as a customer advocate, influencing product development and operational changes to meet customer needs and enhance their success. We’re looking for experienced Enterprise Customer Success Managers to help us scale our UK business. Strategic Account Planning:

A dynamic tech scale-up is seeking a Customer Success Manager in London to manage strategic accounts in the UK and DACH regions. The ideal candidate will have a strong customer orientation, fluency in German, and at least 5 years of relevant experience. You will develop relationships with large clie

Our client is seeking a Customer Success Manager who is motivated by purpose and impact, and eager to help customers realise their climate ambitions. Get notified about new Customer Success Manager jobs in. Collaborating and working in tandem with the Sales and Product team to orchestrate the necess

Customer Success, Implementation, Project Coordination, or Customer Support within a software/SaaS environment. This role is perfect for a dynamic, driven professional who’s passionate about creating exceptional customer experiences and making a tangible impact across customer support, implementat

Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. Assistant Customer Experience Manager / Customer Service Manager. Customer Success & Solutions Manager – EMEA.

This position offers a unique opportunity to influence customer success and ensure smooth operations. A leading revenue management company seeks an individual to oversee customer relationships from onboarding to renewal. The ideal candidate thrives in complex environments and utilizes AI tools to en

Customer Success Manager within Fire Protection or similar. Proven experience in customer success, account management, or service delivery, ideally within the fire systems, building services, or facilities maintenance sector. Track and report on customer engagement, retention, and revenue growth met

A tech-driven customer service company in the UK is seeking a Mid-Market Customer Success Manager to enhance their customer experience. This role focuses on managing relationships with executive-level stakeholders, driving initiatives that ensure customer satisfaction and retention. This is a pivota

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service.

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes.

A cybersecurity innovator in Greater London is seeking a Customer Success Manager to manage the entire customer lifecycle, ensuring measurable adoption and retention. The ideal candidate will have over 7 years of experience in customer success or account management, showcasing exceptional communicat

A fast growing Tech Start-up in Greater London is seeking a Senior Customer Success Manager to manage and grow customer accounts while ensuring high renewal rates.

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. This role sits at the intersection of customer success, product, and commercial growth. Own customer success from

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. The Customer Success group acts as the "voice of the customer" to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering wi

As a Customer Success Manager in Claroty, you will own the customer's happiness and you lead the path to success with Claroty. Customer Success, Account Management, or related role in a B2B cyber/OT environment, preferably with a SaaS or technical product. You will be the primary point of contact fo

A leading SaaS company in the Greater London area is seeking a Senior Customer Success Manager to enhance client relationships and drive business value. Candidates should have over 3 years of experience in Customer Success or Account Management within a SaaS environment, strong communication skills,

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, dev

A leading recruitment platform is seeking a Customer Success Manager to enhance client value through data-driven strategies. The successful candidate will have over 5 years in customer success management, strong analytical skills, and familiarity with CRM tools like Salesforce.

The Customer Success Manager (CSM) will work closely with customers across the legal industry to understand their specific business challenges and design tailored use cases that maximize the value of Thomson Reuters’ legal products. We are seeking a customer‑focused professional with a passion f

Customer Success and Adoption:*** Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. In the role of Customer Success Manager## Customer Relationship Management:* Develop and maintain strong relationships with assigned ezyVet corporate/

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Job Details: eCommerce Customer Success Manager. Commerce Customer Success Manager.