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Looking for your chance to shine? This is a role for the problem-solvers, the step-up-to-the-challenge-ers; those who want to feel like their career matters. Being a Senior Retail Customer Advisor isn’t just a title, but a badge you wear with pride. You’ll be a force within your team, deputising and overseeing the store when the Manager and Assistant Manager aren’t there, making sure both your team and customers feel like champs. If you bring the energy, we’ll bring the rewards. What you’ll do: · Bring the shop floor to life with your drive, motivation and enthusiasm · Wow customers with your technical knowledge and recommend the right products every time · Create an environment in which customers feel welcome and comfortable · Keep the store on top form when the Store Manager and Assistant Manager are out You’ll definitely: · Be able to show how you’ve worked to and exceeded sales targets or met deadlines · Have experience of serving and delighting customers in a retail environment · Enjoy being part of a team but possess the leadership skills to give guidance and mentorship You might even: · Know what it feels like to work in a fast-paced, ever-changing environment · Know a thing or two about the telecoms sector What’s in it for you? · Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme · Competitive salary · Uncapped monthly commission, based on personal and store targets · Typical commission of £3,500 (pro-rata); top performers can earn £20,000 · Competitive healthcare and BT share plans · 50% discount on an EE mobile package (30% for Friends and Family) · 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off · The chance to win once-in-a-lifetime all-expense-paid trips and prizes · BT TV, including BT Sport and NOW Entertainment Membership About EE Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us. At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community. We’re therefore open to considering flexible working, things like part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in. If you’re thinking about working for the UK’s biggest and fastest network, why not follow our shiny new recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move.

Join Our Team as a Retail Store Manager! At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets – they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion. We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you. Day to day, you’ll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You’ll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors. What’s In It for You? Below are some of the many benefits we provide here at EE • Significant earning potential through commission, rewards, and incentives., • 24/7 access to an online GP for you and your immediate family., • Market-leading paid carer’s leave., • Equalized family leave with 18 weeks full pay and 8 weeks half pay., • Huge discounts on EE & BT products, saving you hundreds of pounds annually., • Support for your career development., • Season Ticket Travel Loan., • Volunteering days to give back to your community., • Optional Private Healthcare and Dental coverage. About EE: At EE, our people are the key to our success. We keep customers happy with great service and a top-rated network. As part of the BT family, we’ve created an energizing culture that makes EE an excellent place to build your career. We value diversity and welcome applications from all sections of the community. We understand that life is ever-changing, and we offer flexibility to support your success. Whether you need full-time, part-time, or job-sharing options, we’re here to accommodate your needs. We are committed to doing everything we can to support you. Join us and be part of a team where you can truly make a difference!

Are you passionate about building strong client relationships and driving business growth? We’re looking for a Senior Customer Success Manager to ensure our customers get maximum value from our solutions while fostering long-term partnerships. Operational excellence: Contribute to the ongoing impr

IGT's Digital Engineering team collaborates closely with our customer’s business & technology teams to take solutions faster to market while sustaining quality while focusing on business value and improving overall end-Customer Experience. Established in 1998, with 100% focus on customer experienc

As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - ensuring they get maximum value from our platform. Customer Success Manager - FP&A. Customer Success Manager to join a new EPM practice, and partner with leadi

Customer Success Managers focused on building customer loyalty measured and reflected through retention, expansion, and advocacy. Knowledgeable of a customer success playbook/strategy. Strategic planning for developing the customer success function.

Track and report on customer health, renewal risk, and expansion opportunities while embedding customer success metrics across the business. Building a high-performance commercial engine and customer success function to drive long-term client value. Act as the first dedicated Customer Success Manage

Onboard new customers onto the reputation management platform, ensuring they are set up for success in line with their specific goals. Having achieved 97% of their international growth targets for 2025 by the end of Q1, they’re now scaling both domestic and international B2B operations, and are in

Develop and execute customer success plans tailored to each client's unique goals and challenges. Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and usage data to proactively address issues. Collaborate with CSEs and other depa

Part of the process will be mapping their goals against deliverables whilst tracking success in a mutual success plan. Proactive, self-motivated, and disciplined – with a genuine interest in customer success and scaling repeatable processes. Onboard new customers onto their data insights platform,

You will play a key role in ensuring customer success by focusing on onboarding, service delivery, and continuous improvement. Customer Success Manager – Remote | £45,000. This is an excellent opportunity for someone who excels at building strong client relationships and guiding customers through

Customer Success Managers focused on building customer loyalty measured and reflected through retention, expansion, and advocacy. Knowledgeable of a customer success playbook/strategy. Works with customers to drive adoption, advocacy, retention, expansion, and overall success.

Collaborate with internal teams (Customer Success, Data Solutions, and Product) to capture client feedback and contribute to continuous platform improvement. Proactive, self-motivated, and disciplined – with a genuine interest in customer success and scaling repeatable processes. Onboard new custo

Collaborate with CSEs and other departments, such as Marketing and Sales, to align messaging and strategies for customer success. Develop and execute customer success plans tailored to each client's unique goals and challenges. Regularly monitor customer health through metrics such as NPS (Net Promo

Are you passionate about building strong client relationships and driving business growth? We’re looking for a Senior Customer Success Manager to ensure our customers get maximum value from our solutions while fostering long-term partnerships. Customer advocacy: Represent the customer voice intern

Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - ensuring they get maximum value from our platform. Are you

Track and report on customer health, renewal risk, and expansion opportunities while embedding customer success metrics across the business. Building a high-performance commercial engine and customer success function to drive long-term client value. Act as the first dedicated Customer Success Manage

Remote Customer Success Executive. Onboard new customers onto the reputation management platform, ensuring they are set up for success in line with their specific goals. SaaS, customer success, account management, or a related area.

Head of Customer Success?? Location: Petersfield, Hampshire?? Hours: Full-time, 40 hours per week (Hybrid - one day a week from home, non-negotiable)?? Reporting to: DirectorYour New Company:Join a well-established, high-performing manufacturing business with a £50 million turnover, known for its c

Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT Solutions - Director of Sales & Customer Success. IGT's Digi

Customer Success Managers focused on building customer loyalty measured and reflected through retention, expansion, and advocacy You Role at Orange Logic: Works with customers to drive adoption, advocacy, retention, expan

Customer Success Manager - FP&A. Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - e

As the Scaled Customer Success Manager within the Customer Success organization, you will be the driving force behind managing and growing a high-volume hybrid customer portfolio while pioneering our digital success initiatives. This role is instrumental in operationalizing customer success at scale

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Get notified about new Customer Success Manager jobs

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or client

Set benchmarks and customer expectations based on real customer data. Within Routeware, you will be the voice of the customer, working closely with Sales, Customer Support, Field Reps, and our Product team helping to steer future products. The right person for this job will have several years of exp

Own the customer experience: adoption and value of Appspace, customer satisfaction and retention. A Day in the Life of a Commercial Customer Success Manager. Help resolve customer questions and/or find the answer working with internal teams strive to continuously learn and improve knowledge base.

Customer Success Manager (CSM). Proven experience in a Customer Success, Solutions Engineer, or Commercial post-sales role, ideally within a SaaS or data-driven technology company. Create and manage Success Plans.

Create a detailed business analysis, outlining problems, opportunities and solutions for our customers by successful advising on: Budgeting and forecasting, planning and monitoring, financial modeling, standard reporting and more. Manage, interpret, and validate all data that is produced by the cust

Tribez seeks a Customer Success Manager to join the European team, with a special focus on German-based production companies. Our cutting-edge technology provides TV & Film production companies around the world with a comprehensive suite of solutions to operate the most successful, profitable and ef

Clinical Customer Success Executive (London, UK). Global Director, Strategic Customer Success. Own customer retention and success outcomes across all accounts.

We are looking for a strategic, collaborative and customer centric Senior Customer Success Manager to join our Customer Success team and help us advise our highest value Multi Academy Trusts and Local Authorities on the art of the possible in Arbor. Work with our highest value customers to define ag

You have 3-5 years of previous work experience in Customer Success/Account Management and/or developing customer relationships in the SaaS industry. We are actively looking for a Customer Success Manager to help us establish productive and trusted relationships with our global customer base in the r

As a Strategic Customer Success Manager, you will be the trusted advisor to our most valuable enterprise technology customers, ensuring their long-term success and growth with Ably. As a senior team member, you’ll work across the customer organisation, you’ll guide and coach your peers in strate

Onboard new customers onto the data insights platform; map goals to deliverables and track success in a mutual success plan. Scale customer success processes by staying organized, proactive, and disciplined in relationship management. SaaS, customer success, account management, or related areas.

We are looking for a Senior Customer Success Manager based in the UK or Ireland who will focus on our Enterprise customer segment to join the Customer. You’ll collaborate with cross-functional teams (Customer Success Enablement, Technical Support, Sales, Product, and Engineering) to address questi

The Customer Success Engineer (CSE) serves as a designated technical contact and a trusted advisor to Algolia’s customers. By orchestrating reactive and proactive support across Algolia Product, Engineering and Customer Success teams, the CSE allows our customers to take full advantage of our offe

Solid track record in account management, customer success or sales, ideally within the tech or education industry. Manage a portfolio of enterprise and mid-sized clients, serving as their primary business point of contact throughout their customer journey with a focus on retention and success, whil

Do you want to be part of a young, dynamic and innovative technology company and help us expand our engineering services to our industrial customers in the UK by driving customer value delivery and orchestrating adoption of our technology at scale? Please continue reading!. Our team is youthful, dri

Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company delivering innovation and business excellence for our marquee customers across the global technology sector. IGT Solutions is a leader in Digital Engineering, collaborating with customer

Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Customer Success Manager - Safety/Pharma

Strategic Success Planning: Lead the development and execution of Customer Success Plans (CSPs) that align with customer business goals, including regular check-ins, QBRs, and strategic planning sessions. Customer Success, account management, consulting, or enterprise transformation, with a proven t

We are looking for a Customer Success Manager to join our team to train AI models.

We’re searching for a UK based Customer Success Manager to join our Customer Success Partners & Agency team, so that we can ensure our customers maximise value from RLDatix’s solutions. Customer Success Manager | Customer Success | UK&I | Remote. Experience in Customer Success, Account Managemen

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

You’ll work closely with Account Executives and Customer Success colleagues, supporting customers from SMB through mid-market and select enterprise accounts. Collaborate with Sales, Customer Success, Finance, and Legal to secure on-time renewals while preserving contract value and uncovering upsel

Proven experience in a Customer Success, Solutions Engineer, or Commercial post-sales role, ideally within a SaaS or data-driven technology company. Customer Success Manager (CSM). Create and manage Success Plans.

Develop and proactively manage ongoing relationships with customers, monitor customer health, and in general ensure that our customers are successful and have the best possible experience with us, to support growing revenue. The Customer Success Manager (CSM) is responsible for driving customer enga