Customer support manager jobs in Beckenham - Page 2Create job alerts

A leading retail company in the United Kingdom seeks an experienced individual to support the Store Manager in managing store operations and leading the sales team.The role involves achieving sales targets, engaging the team, and ensuring an excellent customer experience.Ideal candidates should have

Job Title : Assistant Spa Beauty Manager Hours : 24 hours per week Rate of Pay : £14.40 per hour Location : Orpington Are you passionate about wellness and customer service? Do you have a talent for leading a team to deliver exceptional experiences? If so, Bannatyne's luxurious spa invites you to join our team as an Assistant Spa Manager! Our Perks: B-fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of an Assistant Spa Manager: Assist with overseeing daily operations of the spa, ensuring a seamless and relaxing experience for all guests. Assist the Spa Manager to lead, motivate, and manage a team of skilled therapists and support staff. Support the Spa Manager in developing and implementing strategies to increase spa revenue and client satisfaction. Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs when required. Maintain the highest standards of cleanliness, safety and customer service. Assist with managing inventory, budgets and scheduling to ensure efficient spa operations. Creating a positive and collaborative work environment promoting professional growth and development. What we are looking for: Have an NVQ Level 2 & 3 Beauty Therapy qualification or equivalent. Have dynamic interpersonal skills and a customer focused attitude. Have excellent written and verbal communication skills and be confident speaking to clients face to face, over the telephone and by email. Proven experience of delivering excellent customer service. Be flexible and proactive in managing multiple priorities. The ability to make decisions, solve problems and take appropriate action. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you had Knowledge of ELEMIS products and treatments. It would also be advantageous if you had experience of guiding, managing and motivating teams to bring collective success and proven experience of upselling and cross-selling to maximise profits. Why Bannatyne? Bannatyne Group is a leader in the health and wellness industry, known for its commitment to excellence and innovation. Our spas offer a serene escape for our guests and a fulfilling career path for our employees. As an Assistant Spa Manager at Bannatyne, you'll play a pivotal role in assisting the Spa Manager to deliver the ultimate spa experience. Ready to take the next step in your career? Apply now and become part of the Bannatyne family. Join us at Bannatyne, where wellness is our passion and our people make it happen! TPBN1_UKCT

Bakery Manager – Bakery in Borough Market We are looking for an experienced Bakery Manager to lead one of our busy bakeries. You'll oversee daily operations, lead and develop your team, and ensure exceptional product quality, hygiene, and customer service standards. The Perks • £38,000–£40,000 (DOE) + tips + monthly bonus • 5-day week (Tuesday–Saturday, occasional Sun/Mon) • One weekend day off • 28 days holiday • Private healthcare (after probation) • Wellbeing support (unlimited CBT & therapy) • Free crumble + training & development opportunities The Place Our bakery is a female-founded crumble bakery and the first of its kind. With five sites and growing across the UK, we're a fast-paced, high-growth business focused on exceptional product and hospitality. The Person • Food Hygiene Level 2 or 3 • 1+ year commercial kitchen experience • 1+ year team leadership/people management experience • Organised, proactive, hands-on leader • Passion for food and developing happy, high-performing teams • Bakery experience & P&L knowledge (desirable) The Role • Oversee day-to-day bakery operations and maintain 5-star hygiene • Lead training, rotas, recruitment, and performance management • Manage stock, audits, compliance, and quality control • Monitor sales, staffing costs, KPIs, and P&L • Deliver exceptional customer service and handle feedback professionally Ready to lead a thriving bakery and grow with an ambitious brand? Apply today. TPBN1_UKCT

General Manager – Up to £40,000 The Role: We are seeking a talented and motivated General Manager (First time GMs are welcome) to help lead the operations of a small but busy bowling alley. This role offers the opportunity to be part of a dynamic, customer-focused environment where great service and smooth operations are key. The ideal candidate will have a strong background in hospitality or leisure, with previous managerial experience. Experience in managing private functions or events will be a significant advantage, as the venue regularly hosts group bookings and celebrations. Key Duties: Oversee daily operations, ensuring high standards of customer service and operational efficiency. Lead, train, and develop the team to maintain performance and engagement. Communicate clearly and professionally with both team members and customers. Supervise staff during shifts, providing on-the-spot support and direction. Manage stock levels and assist with ordering and inventory control. Organise promotional events and support marketing initiatives. Collaborate with senior management to identify and implement performance improvements. Requirements: Proven experience in a supervisory or management role in a hospitality, events, or leisure setting. Strong leadership and team development skills. Excellent communication and customer service abilities. Ability to multitask and remain calm under pressure. Previous experience in private functions or event coordination is highly desirable. If you are keen to discuss the details further, please apply today or send your CV to Kate B OR call 0207 790 2666 TPBN1_UKCT

The General Manager is responsible for the overall leadership, operations, and profitability of Whelans Pubs. This role ensures exceptional customer experiences, maintains high operational standards, drives financial performance, and leads a motivated and high-performing team. The General Manager will uphold the pubs brand, culture, and reputation while ensuring compliance with all legal and safety requirements. Key Responsibilities Operations Management Oversee daily pub operations, ensuring smooth and efficient service. Maintain high standards of cleanliness, safety, and presentation throughout the venue. Ensure compliance with licensing laws, health and safety regulations, and company policies. Manage opening and closing procedures and oversee cash handling controls. Financial Performance Deliver revenue and profit targets through effective cost control and sales strategies. Manage budgets, labour costs, stock levels, and waste control. Analyse financial reports and implement actions to improve performance. Oversee stock ordering, inventory management, and supplier relationships. Team Leadership & Development Recruit, train, and develop staff to deliver excellent customer service. Create staff schedules that meet business needs while controlling labour costs. Lead by example and foster a positive, inclusive, and high-performance culture. Conduct performance reviews and provide ongoing coaching and feedback. Customer Experience Ensure all guests receive outstanding service and hospitality. Handle customer feedback, complaints, and queries professionally. Maintain a welcoming, friendly, and vibrant pub atmosphere. Support and drive events, promotions, and community engagement. Compliance & Safety Ensure full compliance with licensing, health & safety, and food hygiene regulations. Maintain accurate records and ensure all legal requirements are met. Promote a safe working environment for staff and customers. Requirements Essential Proven experience as a General Manager, Pub Manager, or similar leadership role in hospitality. Strong leadership and team management skills. Excellent financial and commercial awareness. Strong organisational and problem-solving abilities. Excellent communication and interpersonal skills. Knowledge of licensing laws and health & safety regulations. Desirable Experience managing high-volume pubs. Personal Licence Holder (or willingness to obtain). Experience with stock control and hospitality management systems. Key Competencies Leadership and team development Customer-focused mindset Commercial awareness Decision-making and problem-solving Time management and organisation High standards and attention to detail Working Hours Full-time role, including evenings, weekends, and public holidays, as required by business needs. Performance Measures (KPIs) Revenue and profit performance Customer satisfaction scores and feedback Staff retention and engagement Compliance and audit results Operational efficiency and cost control Benefits Competitive salary Performance-based bonuses Staff discounts Training and career development opportunities Company pension scheme Paid annual leave Whelans Pubs is an equal opportunity employer committed to creating an inclusive and welcoming environment for both staff and customers. TPBN1_UKCT

Caterplus - More Than a Meal, It's a Community At Regency Court within Caterplus , we don't just serve food - we create warm, welcoming spaces where the over-55 community can connect, share, and enjoy great company over delicious meals. Every dish is made with care, fresh ingredients, and a big helping of heart. What you'll be doing... As a Chef Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training, and supporting colleagues to deliver an efficient, high-quality service to Elior UK, our customer and clients. Motivating and managing a team Controlling and managing a budget Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Working Pattern: 5 Out of 7 Days | 7:30am - 3:00pm | 35 Hours Per Week Job ID: 5951 What can you bring? Genuine interest in customer service excellence Focused on the front line Proven team leader experience Self-motivated and able to work well unsupervised Previous experience within catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Trainee Social Media Manager – No Experience Needed Future-proof your career in Social Media – starting today. Looking for a career change? You may already be working but want a role with clearer progression and better long-term prospects. Or you might be between jobs and ready to move into a new career path. The ITOL Recruit Digital Marketing Job Programme is designed to help you move into an in-demand digital marketing role, even if you have no prior experience. Train online at your own pace and land your digital marketer role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £27,600 and £43,300. Why Digital Marketing Every business needs a strong digital presence to attract customers and stay competitive. From search and social to email and content, digital marketing plays a key role in driving visibility, engagement, and growth across online channels. This demand creates consistent opportunities, competitive salaries, and long-term career prospects across industries in the UK and internationally. Step 1: Digital Marketing Foundations Start with the core principles of digital marketing, including channels, customer journeys, and how businesses use digital platforms to attract and engage audiences. This stage builds the foundational knowledge required for entry-level digital marketing roles. Step 2: Channel-Based Digital Marketing Skills Develop practical skills across social media marketing, paid search (PPC), search engine optimisation (SEO), content marketing, and email marketing. You’ll learn how campaigns are planned, executed, and optimised using industry-standard tools. Step 3: Practical Digital Marketing Project Apply your knowledge through a practical digital marketing project designed to reflect real workplace scenarios. This project contributes to your portfolio and demonstrates your ability to plan, execute, and analyse marketing activity. Step 4 – Job Placement Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in digital marketing. What You Get • 100% online, self-paced training, • Industry-recognised Digital Marketing qualification (DMI), • Practical project to build a digital marketing portfolio, • 1-on-1 tutor and recruitment support, • Job guarantee – get a job or your money back, • Starting salary of £27,600 and £43,300 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. “I didn’t come from a marketing background, so I needed something structured and practical. The programme helped me build real campaign experience, and shortly after finishing, I secured an entry-level digital marketing role.” • Todd M., Digital Marketing Executive, Birmingham Ready to Start? If you want to build digital marketing skills and move into an entry-level marketing role, this programme is designed to get you there

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Monday to Friday Good work/life balance with term time only (43 weeks per year) Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to 43 weeks per year We're recruiting an experienced Chef Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis, contracted to 40 hours per week. As a Chef Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you shine as Chartwells's next Chef Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Chef Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/1602/F08701/52773259/R/SU #State Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

As our Housing and Customer Support Manager, you’ll lead the Customer Support Team and Assistant Housing Officers, ensuring tenants receive excellent, consistent, and compassionate service from first contact through to tenancy sustainment. Working closely with the Director of Customer Services and

The Role Reporting to the Worldwide Customer Support Director and based in Abingdon, the Technical Customer Support Manager will lead, develop and optimise global after-sales customer support operations. Key Responsibilities Lead, coach and develop a team of 8 Customer Support Engineers Provide hand

Act as an SME for buyer support and trust recovery programs, providing feedback to internal stakeholders (in Buyer Support and Trust Recovery). In this role, you’ll use data and customer feedback to scope opportunities to improve the buyer's end-to-end experience, particularly in buyer support and

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. Customer Support & Success Manager. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every in

Socialbear is the global leader in Customer Service and Community Management, powering support for some of the world’s biggest brands. As well as previous experience within customer service, managing large teams of agents, communicating with brands online and a deep passion for customer success. H

Sign in to set job alerts for “Customer Service Support Manager” roles. Share insights and feedback from the frontline with the Senior Customer Support Manager and broader teams. Customer Support Manager (SaaS/Software).

A leading tech-driven used car marketplace in London seeks a Product Manager to redefine customer support through automation and AI. The successful candidate will lead the design and implementation of automated systems that enhance customer experience and operational efficiency.

A leading customer service company in London seeks a digital-savvy Junior Account Manager. This hybrid role involves managing customer service responses and account management, focusing on client relationships. Ideal candidates will have strong communication skills and experience in customer service

Lead, motivate and manage the UK Customer Support team, ensuring high performance, engagement and professional development. Gather and relay customer feedback, collaborating with cross-functional teams such as Operations, Commercial, Marketing and Product to improve customer experience. Level 1 supp

Enable customer outcomes: Partner with Sales, Customer Success, and Professional Services to support customers throughout their journey, elevating the experience for all customers, delivering a differentiated premium support offering, and building trusted relationships that strengthen long‑term pa

Get notified about new Cash Officer jobs in.Cash Officer Jobs in United States.Cash Management Associate - Saratoga or Latham.Contracts Processor - $2,000 Sign-On Bonus!.Cash Management Solutions Officer Senior.Administrative Specialist-Finance Department.Submit Resume Here - Fairfax, VA (48919).Ele

Customer Design & Support Manager – Midlands. Reporting to the Technical Services Manager, you will provide innovative design solutions for both existing & potential customers and work closely with customers to generate direct cost savings or indirect cost savings through improvements in productiv

A leading company in IT services is seeking an experienced IT Support Manager for their London office. Join a supportive environment that encourages growth and flexibility in work hours. The role requires a dynamic individual with strong technical abilities in a Windows environment and exceptional c

Enable customer outcomes: partner with Sales, Customer Success, and Professional Services to support customers throughout their journey, elevating the experience for all customers, delivering a differentiated premium support offering, and building trusted relationships that strengthen long‑term pa

Supporting the CEO to manage his workload and activities. Supporting the CEO to manage his workload and activities.

As our Technical Manager - Customer Support, you will not only be extremely "hands‑on" but also manage a small team of technicians who will support the customers own system support teams. You will become the expert on each system and its setup and be the go‑to person within SRT Customer Support!

The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The customer support specialist is key on continuing providing a world-class customer service. Create and update support documentation, FAQs and knowled

Reporting to the Worldwide Customer Support Director and based in Abingdon, the Technical Customer Support Manager will lead, develop and optimise global after‑sales customer support operations. Technical Customer Support Manager. Lead, coach and develop a team of 8 Customer Support Engineers.

A leading marine technology company in the UK is seeking a Technical Manager - Customer Support to ensure reliability of maritime surveillance systems. This role involves technical leadership, problem-solving, and managing a support team. The position offers a competitive salary, a matched pension s

The role of the Customer Support Manager is to manage the customer experience of our new clients’ post completion, carry out inspection works to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites. We are loo

Manages the Customer Success Engineering team, ensuring customer experience and team performance.

This role is a floor-based role and you’ll be responsible for overseeing the delivery of operations and act as the first point of contact for Customer Service Advisors (CSA) if they need assistance. You will provide highly visible leadership front of house, greeting and engaging with customers. As

In every restaurant, you’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Supporting the Genera

A supportive environment focused on customer safety, satisfaction, and continuous improvement. Are you a strategic, commercially minded leader with deep experience in repairs, maintenance, and high‑performing operational teams? Do you thrive in a fast‑paced environment where customer satisfactio

The role of Catering Team Leader is to assist in the effective provision of the Facilities Management operational catering Team to provide excellent customer service, meeting all SLA’s, complying with Food Safety Legislation and the Schools (Health and Nutrition (Scotland) Act 2007) and assisting

Head of Operations (Operations Manager).

If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents. Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support). The ser

Haysare delighted to be working with our client, one of the UK's biggest FacilitiesManagement and professional services company, looking after a large, diverse,blue-chip customer base, from banks and retailers, to hospitals, schools andgovernment offices. Our client has nearly 100,000 members of sta

We’re looking for an epic leader of people and standards-driven operator to join our team as an Operations Manager in Ireland. You’ll be the driver of culture, leading your General Managers and bringing to life our ‘bring the fun’ value. Put the customer first in everything you and your team

Operation s Manager s are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week. You will r egularly act as Duty Manager, and alongside your team, ensur e health & safety and compliance regulations

As a Shift Manager, you’ll be at the heart of the action—leading the team, serving our iconic food, and making sure every guest leaves with a smile. Ready to lead a team and bring the heat? At Popeyes, we’re serving up legendary Louisiana-style chicken with a side of southern hospitality—and

The Regional Operations Manager will hold full operational responsibility for a multi-site portfolio across County Durham and North Yorkshire, leading and supporting Registered Managers across adult supported living and residential services. This organisation delivers high-quality support to adults

The role involves working closely with Home Managers to support them in running safe, person-centred, and efficient services while meeting business objectives. Regional Operations Manager – Nursing Homes. We are seeking an experienced Regional Operations Manager to oversee a portfolio of nursing h

Redline has been retained by a leading process instrumentation manufacturer who are looking for a Engineering Manager to join their R&D team based in Surrey.

Work closely with Shift Operations Managers, giving them clear technical insight to prioritise engineering tasks and make informed decisions. Roll up your sleeves on complex mechanical/electrical tasks, keeping your skills sharp while supporting your team. Champion continuous improvement — support

We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and developing others.

We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and developing others.

We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.

We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.