JOB TODAY logo

Customer support jobs in Ashton-under-LyneCreate job alerts

  • Distribution service manager
    interview badgeInterviews today
    Distribution service manager
    2 hours ago
    £42000–£45000 yearly
    Full-time
    Manchester

    We are seeking an experienced Distribution Service Manager to oversee the end-to-end distribution of our food and beverage products. You will be the operational backbone connecting our sourcing network with our B2B clients, ensuring that goods are delivered against agreed terms, on time, and in full compliance with food safety and import/export regulations. This is a hands-on role suited to someone who understands the nuances of moving ambient food and beverage goods from bulk commodity shipments to multi-pack retail deliveries and who can build scalable distribution processes for a growing trade business. Key Responsibilities • Distribution & Fulfillment: Manage the day-to-day distribution of orders from supplier to client, coordinating with freight forwarders, couriers, and third-party logistics (3PL) partners across the UK and internationally., • Service Level Management: Monitor KPIs and SLAs for on-time-in-full (OTIF) delivery. Act as the escalation point for client delivery queries and resolve issues promptly to protect long-term supply relationships., • Supplier & Carrier Coordination: Work closely with our sourcing team and supplier network to align lead times, consolidate shipments where commercially sensible, and manage carrier performance., • Compliance & Documentation: Ensure all distribution activities meet food safety standards (e.g., HACCP awareness), customs and import/export documentation requirements, and UK regulatory obligations relevant to food and beverage wholesale., • Cost Control: Manage distribution budgets, negotiate freight and carrier rates, and identify opportunities to reduce cost per delivery without compromising service quality., • Inventory & Warehousing Liaison: Coordinate with warehouse partners to ensure stock accuracy, appropriate storage conditions for ambient goods, and efficient order picking and dispatch., • Continuous Improvement: Identify opportunities to streamline order-to-delivery processes and implement tracking and reporting tools suited to a growing wholesale operation., • Customer Support: Remain available post-delivery to support continuing client requirements, in line with our "Enquiry to Delivery" service promise. Qualifications • Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field (or equivalent experience)., • Experience: [3–5+] years in distribution, transportation, or logistics management, ideally within food and beverage, FMCG, or wholesale/trade environments. Experience in a supervisory or managerial role preferred., • Industry Knowledge: Familiarity with food safety and compliance requirements, customs/import-export processes, and freight forwarding. Understanding of B2B wholesale distribution is highly desirable., • Tech Savvy: Proficiency with Transportation Management Systems (TMS), Warehouse Management Systems (WMS), and Microsoft Office Suite., • Soft Skills: Excellent problem-solving skills, strong communication abilities, and the ability to thrive in a fast-paced, growing business. A transparent, relationship-first approach that aligns with our company values.

    Easy apply
  • Team Member
    Team Member
    6 hours ago
    £12.5–£13.5 hourly
    Full-time
    Manchester

    Job Ref: HON1130 Branch: Honi Poke Manchester Location: Honi Poke Manchester, Manchester Salary/Benefits: £12.71 per hour starting pay Contract type: Permanent Hours: Full Time Shift pattern: Shifts between 7am and 10pm, on rota basis. Hours per week: 30 - 40 Posted date: 19/10/2026 Closing date: 30/11/2026 Join the Honi Poke family and be part of our grab-and-go poke stores! At Honi Poke, we serve fresh, fast, feel-good food. Inspired by the bold flavours of Pacific Hawaiian cuisine, our vibrant poke bowls and sushi grab-and-go options bring sunshine to busy streets, but it's our people who make the real difference. We're looking for friendly, energetic Team Members in our grab-and-go stores. As a Team Member, you'll deliver an outstanding customer experience by preparing fresh poke bowls, serving customers with warmth and energy, keeping your workspace clean and organised, and contributing to a friendly, fast-paced, upbeat team environment. You're someone who is reliable, hands-on, positive, and enjoys working with people, with a genuine passion for fresh food and creating great customer experiences. This role is perfect for anyone seeking a fast-casual, grab-and-go, or hospitality job, no previous experience required, as we provide full training and development opportunities. What We Offer: • £12.71 per hour starting pay, • 30-40h per week - most of our shifts take place over lunchtime (typically between 11:00am and 3:00pm), • Paid breaks: your time to rest and recharge is important to us, • Complimentary meals during your shifts, • Generous staff discount for you, your friends & family, • Uniform provided, • A fun, positive team culture with training and development opportunities, • Employee Assistance Programme for wellbeing support Ready to Join Us? Bring your energy, positivity, and passion to Honi Poke and help us deliver fresh, fast, feel-good food. Apply today – we can't wait to welcome you to the family! That's the way we bowl!

    Easy apply
  • Management Consultant
    Management Consultant
    1 month ago
    £34000–£40000 yearly
    Full-time
    Longsight, Greater

    Job Description Easy Home Green is looking for a motivated and analytical Management Consultant to support the growth and development of our property improvement and home services business. Our services include insulation, roofing, property improvement, housing maintenance and related home energy solutions. The successful candidate will review business operations, identify areas for improvement and provide practical recommendations to improve efficiency, customer service and overall business performance. Key Responsibilities • Assess the company’s existing business functions, operational processes and overall objectives., • Identify problems and improvement opportunities within business strategy, procedures, service delivery and internal operations., • Analyse customer requirements, market trends, competitor activity and business performance., • Carry out research and collect relevant business, operational and customer data., • Interpret information and prepare recommendations to improve efficiency and business growth., • Advise management on business strategy, operational procedures and service development., • Review and improve workflows across insulation, roofing, property maintenance and related home improvement services., • Identify opportunities to improve coordination between management, office staff, contractors, suppliers and customers., • Analyse costs, service performance and operational processes to identify areas where efficiency can be improved., • Support the development of new services and business opportunities within the housing and property improvement sector., • Prepare reports, presentations and business recommendations for senior management., • Support the implementation of approved business improvement strategies and monitor their effectiveness., • Conduct meetings and workshops with management and staff to present findings and proposed solutions., • Keep up to date with developments in the property improvement, insulation, roofing and energy-efficiency sectors. Requirements • Degree or equivalent qualification in Business, Management, Finance, Economics or a related subject., • Strong analytical and problem-solving skills., • Good understanding of business operations and strategic planning., • Ability to analyse information and prepare clear recommendations., • Strong communication, reporting and presentation skills., • Ability to work independently and as part of a team., • Experience within property services, housing, construction, insulation, roofing or energy-efficiency services would be advantageous. About Easy Home Green Easy Home Green provides property improvement and home-related services, including insulation, roofing, property maintenance and energy-efficiency solutions. The company focuses on delivering reliable services while improving operational efficiency, customer satisfaction and sustainable business growth.

    Immediate start!
    Easy apply
  • Marketing Analyst
    Marketing Analyst
    1 month ago
    £34000–£38000 yearly
    Full-time
    Stockport

    Uptown Stores Ltd is looking for a motivated and commercially focused Marketing Analyst to join our team. The successful candidate will be responsible for researching market trends, analysing customer behaviour and evaluating marketing and sales performance to support the company's business growth and commercial objectives. The role requires a strong analytical approach to identify market opportunities, understand customer needs and provide practical recommendations to management for improving marketing activities, customer engagement and overall business performance. Key Responsibilities Conduct market research to identify customer trends, purchasing behaviour, market opportunities and changes in consumer demand. Collect, analyse and interpret marketing, sales and customer data to support business and marketing decisions. Research competitors, pricing, promotions and market developments to identify opportunities for business growth. Monitor and evaluate the performance of marketing campaigns and promotional activities. Analyse customer demographics, preferences and buying patterns to support targeted marketing strategies. Prepare regular marketing reports, performance summaries and commercial recommendations for management. Evaluate the effectiveness of existing marketing strategies and recommend improvements based on research findings and performance data. Identify opportunities to improve customer acquisition, engagement, retention and overall marketing performance. Support the development and implementation of marketing campaigns across online and offline channels. Analyse website, social media and digital marketing performance using appropriate analytical tools. Work closely with management to develop data-driven marketing plans aligned with the company's commercial objectives. Monitor emerging market and consumer trends and advise management on potential opportunities and risks. Skills & Experience Degree or equivalent qualification in Marketing, Business, Market Research, Data Analytics or a related field is desirable. Previous experience in marketing analysis, market research or a similar analytical role. Strong analytical, research and problem-solving skills. Ability to analyse data and convert findings into practical business recommendations. Good understanding of marketing principles, consumer behaviour and market research techniques. Experience with digital marketing and analytical/reporting tools would be advantageous. Excellent written and verbal communication skills. Strong organisational skills with the ability to work independently and as part of a team.

    No experience
    Easy apply
1