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Customer support jobs in Cheadle HulmeCreate job alerts

  • Waiter / Waitress
    Waiter / Waitress
    14 hours ago
    £12.71–£14 hourly
    Part-time
    Cheadle Hulme

    We are seeking an energetic and attentive Server to join our dynamic hospitality team! As a vital member of our restaurant, you will deliver exceptional dining experiences by providing friendly, efficient, and professional service to our guests. Your enthusiasm and dedication will help create a welcoming atmosphere where guests feel valued and eager to return. This role offers an exciting opportunity to develop your hospitality skills while working in a lively environment that celebrates teamwork and customer satisfaction. Responsibilities • Greet guests warmly upon arrival and guide them to their tables with enthusiasm, • Present menus, answer questions about dishes, and offer recommendations to enhance the dining experience, • Take accurate food and beverage orders, ensuring special requests are noted and fulfilled, • Serve food and drinks promptly while maintaining high standards of presentation and quality, • Check in with guests during their meal to ensure satisfaction and address any concerns proactively, • Clear tables efficiently, maintaining cleanliness and organization throughout service hours, • Collaborate with kitchen staff and fellow servers to deliver seamless service and uphold safety standards Skills • Excellent communication skills with a friendly, positive attitude, • Ability to multitask effectively in a fast-paced environment, • Strong attention to detail when taking orders and serving food, • Basic knowledge of food safety procedures and proper hygiene practices, • Flexibility to work evenings, weekends, and holidays as needed, • Previous experience in a customer service or hospitality role is a plus but not required, • Ability to work well within a team, demonstrating reliability and professionalism Join us as a Server and become part of a vibrant team dedicated to creating memorable dining experiences! We value energetic individuals who thrive on delivering exceptional service, fostering positive guest interactions, and contributing to our lively atmosphere. This paid position offers the chance to grow your hospitality career while enjoying a supportive work environment built on teamwork, respect, and enthusiasm. Benefits: • Discounted or free food, • Profit sharing Work Location: In person

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  • Project Manager
    Project Manager
    3 days ago
    £60000–£70000 yearly
    Full-time
    Stockport

    Job Ref: ROB2373 Branch: Robinson Brewery Location: Robinson Brewery, Stockport Salary/Benefits: Competitive Salary and excellent benefits package Contract type: Permanent Hours: Full Time Posted date: 29/07/2026 Closing date: 29/08/2026 Project Manager Location: Unicorn Brewery, Stockport (with regular travel across the Robinsons estate) Department: Property Reporting to: Head of Property Investment & Design Contract: Full-time Help shape the future of Robinsons At Robinsons, we're proud of our heritage, passionate about our pubs, and committed to investing in our people and properties. We're looking for an experienced Project Manager to join our property team and lead a diverse range of investment projects across our estate. From pub refurbishments and developments to projects within our brewery, packaging facilities and head office, you'll play a key role in bringing ambitious plans to life while protecting the character and value of our assets. Benefits • A 25% discount on food, drink and accommodation through the Team discount card, • Exclusive discounts at over 800 retailers through our Team reward scheme, • 27 days paid annual leave plus Bank holiidays, • Access to the company pension scheme including life assurance cover, • Access to Private Health Scheme for you and your family, • Company Sick Pay, • Ongoing personal development and career progression, • Access to wellbeing and mental health management programmes, • Access to electric car scheme, • Ability to purchase additional days holiday at the start of the holiday year, • Cycle to work scheme What you'll be doing You'll take ownership of projects from concept through to completion, ensuring they're delivered safely, on time, within budget and to the highest standards. Key responsibilities include: • Managing refurbishment, development and capital investment projects across the Robinsons estate., • Developing project briefs, budgets, programmes and delivery strategies., • Coordinating consultants, contractors and internal stakeholders throughout the project lifecycle., • Maintaining strong commercial control, including cost management, change control and value engineering., • Ensuring compliance with planning requirements, Building Regulations, CDM and other statutory obligations., • Building strong relationships across the business to minimise disruption and support trading performance during project delivery., • Identifying and managing project risks while maintaining accurate reporting and governance documentation. What we're looking for You'll be a confident and organised project professional who enjoys working with a wide range of stakeholders and thrives on delivering results. Essential experience • Proven experience delivering refurbishment, development or capital projects across a multi-site estate., • Experience managing project budgets, programmes, contractors, consultants and professional advisers., • Strong knowledge of construction, project delivery, planning processes, Building Regulations and CDM requirements., • Excellent planning, organisation and communication skills., • Commercial awareness and experience managing project costs and contractor performance., • A relevant qualification in construction, property, design, engineering or project management, or equivalent industry experience. It would be great if you also have • Experience within hospitality, leisure, retail, brewing or another multi-site operational environment., • Experience delivering projects in live trading environments., • Knowledge of listed buildings, heritage assets or conservation areas., • A project management qualification such as PRINCE2, APM or AgilePM., • IOSH, NEBOSH or a similar Health & Safety qualification The kind of person you'll be You'll bring: • A proactive, solutions-focused mindset., • Strong professional credibility and the ability to build trusted relationships., • Excellent judgement when balancing quality, cost, programme and operational priorities., • Accountability, resilience and a hands-on approach to delivery., • A collaborative style and a commitment to continuous improvement. * A 25% discount on food, drink and accommodation through the Team discount card, • 50% off food during shifts, • The 'BAR' – Benefits at Robinsons - Exclusive discounts at over 800 retailers through our Team reward scheme, • 35 days paid annual leave and holiday pay, • Access to the company pension scheme including life assurance cover, • Access to Private Health Scheme for the GM and their family, • Company Sick Pay, • Ongoing personal development and career progression, • Access to wellbeing and mental health management programmes, • GM Accommodation (majority of sites) with all utilities paid Why Robinsons? This is an opportunity to join a well-established, family-owned business where you'll have a real impact on projects that shape our pubs, brewery and wider estate. You'll work with passionate colleagues, manage varied and rewarding projects, and help create great places for our customers, partners and teams. Ready to build something great with us? We'd love to hear from you.

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  • F&B Manager
    F&B Manager
    4 days ago
    Full-time
    Manchester

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The Food & Beverage Manager will ensure a high standard of service and customer satisfaction while maximising profitability. They manage F&B employees, time & attendance, budgets, service delivery and quality control, playing a key role in the overall guest experience. What it looks like. Ensure seamless daily operations, balancing efficiency with high service standards. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. Drive cost efficiency across all departments while maintaining quality and service standards. Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. What you'll need. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. Advanced knowledge of food and beverage systems and service delivery. Hospitality experience at a busy property Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software. Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Set in a 19th Century cotton factory, every area – from the beautiful Conservatory Bar to the spacious co-working lounge – celebrates the building’s quirks and features. There’s also a packed calendar of events, pop-ups and fitness classes for you to join in with, if you fancy. And if you’re heading out, you’re just minutes from the city’s best bars, shops and nightlife. Settle in, and see Manchester differently About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, Cove and SACO – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

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  • General Manager with Accommodation
    General Manager with Accommodation
    5 days ago
    £38000–£42000 yearly
    Full-time
    Prestbury

    Job Ref: ROB2409 Branch: Legh Arms Location: Legh Arms, Macclesfield Salary/Benefits: salary up to £42,000 , plus potential bonus of 22K, 2 bed accomm and benefits package Contract type: Permanent Hours: Full Time Hours per week: 48 Posted date: 10/08/2026 Closing date: 10/09/2026 General Manager The Legh Arms, Prestbury Lead One of Cheshire's Most Prestigious Village Pubs At the heart of the beautiful village of Prestbury, The Legh Arms is a destination pub that combines premium food and drink, stylish letting rooms, and a genuine connection to its local community. We're looking for an ambitious and inspirational General Manager to lead this thriving business and build on its reputation as one of the region's most loved hospitality venues. This is a rare opportunity to take the helm of a premium Robinsons pub where quality, character and community come together to create an exceptional guest experience. The Opportunity The Legh Arms is more than a village pub. It's a place where locals gather, visitors stay, celebrations are shared, and relationships are built. With a strong food offer, high quality accommodation, beautiful surroundings and a loyal customer base, the pub enjoys a unique position within the Cheshire hospitality market. As General Manager, you'll have the autonomy to drive the business forward while being supported by one of the UK's most respected independent brewers. You'll be responsible for inspiring your team, delivering commercial success, maintaining exceptional operational standards and ensuring every guest experience reflects the premium nature of the venue. What You'll Be Responsible For • Leading, developing and inspiring a high-performing team., • Driving sales, profitability and overall business performance., • Delivering exceptional guest experiences across food, drink and accommodation., • Maximising the potential of the pub's letting rooms and overnight guest offering., • Creating a culture of outstanding hospitality and service excellence., • Building strong connections within the Prestbury community., • Maintaining the highest standards of presentation, compliance and operational excellence., • Working collaboratively with Robinsons Brewery to achieve long-term success. What We're Looking For We're seeking a proven hospitality leader who combines commercial acumen with a genuine passion for people. You'll ideally have: • Previous experience as a General Manager or senior hospitality leader., • A track record of growing sales and delivering profit., • Experience within quality food led operations., • A strong understanding of premium guest expectations., • Exceptional leadership and coaching skills., • Experience managing accommodation or hotel rooms would be advantageous., • The ability to build meaningful relationships with guests, team members and the local community., • Energy, ambition and pride in delivering memorable hospitality experiences. Why The Legh Arms? Few venues offer the opportunity to lead a business with such a diverse and exciting proposition. From premium dining and expertly served drinks to stylish accommodation and a thriving community presence, The Legh Arms is a pub that truly sits at the heart of village life. As part of Robinsons Brewery, you'll join a business that has been investing in great pubs and great people for nearly two centuries. We believe our pubs succeed because of the people who lead them, and we're committed to helping our managers develop, grow and thrive. What We Offer • Competitive salary and performance-related bonus. (up to 22K), • Option to join the company pension scheme, which also provides life insurance, • Option to join the private health care scheme for you and your family., • 35 days holiday which includes bank holidays., • Opportunity to lead a flagship Cheshire business., • Career development opportunities within Robinsons Brewery., • Company benefits and discounts., • Support from an experienced and passionate operational team., • The chance to make a lasting impact within a well-established community. Ready to Lead The Legh Arms? If you're a passionate hospitality professional who thrives on creating exceptional guest experiences, developing successful teams and building strong community connections, we'd love to hear from you. Join Robinsons Brewery and lead The Legh Arms into its next exciting chapter. Nestled in the 'Golden Triangle' in Cheshire, the Legh Arms is a beautiful 16^th^ Century Village Inn. The pub re-opened in December 2019 following a £1million investment to magnificently, yet sympathetically restore this historic building back to its former glory. Boasting 12 en-suite letting bedrooms we take pride in serving delicious food from our fresh food menu, all washed down with an amazing pint of Robinsons award winning ales.

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  • Cleaner
    Cleaner
    6 days ago
    £12–£12.5 hourly
    Full-time
    Manchester

    Job Ref: ROB2368 Branch: Airport pub Location: Airport pub, Manchester Salary/Benefits: Competitive Salary Contract type: Temporary/Seasonal Hours: Full Time Posted date: 26/07/2026 Closing date: 26/08/2026 Join Our Team – Keep Our Pub Sparkling! We take pride in maintaining a clean and welcoming pub—our customers love it, and so do we! If you're passionate about cleanliness and have experience in commercial cleaning, we'd love to hear from you. Why Work With Us? • Competitive salary and tips, • 25% discount on food, drink, and accommodation with our employee discount card, • 50% off food during shifts, • Exclusive discounts at over 800 retailers through our employee reward scheme, • 28 days paid annual leave, including holiday pay, • Access to a NEST pension, • Wellbeing and mental health support programs, • 'Healthcare Cash Plan' – affordable monthly cover for dental, optical, and medical treatments, • Stability in a family-run business established in 1838, • Uniform provided What We're Looking For We're seeking a friendly and conscientious individual who takes pride in maintaining high standards. Previous experience in commercial cleaning is preferred. If you have the skills and enthusiasm to be part of our team, apply today! Set on the edge of Manchester Airports Runway, the Airport Pub is a truly iconic site featuring creative and innovative decorations and furniture from the world of aviation. Boasting the best viewing area for the runway, an outside bar and catering facilities and a new children's play area. This incredibly busy pub is a firm favourite with a wide variety of visitors from plane enthusiasts to families and corporate groups.

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  • Mobile Cleaner
    Mobile Cleaner
    2 months ago
    £13.25 hourly
    Part-time
    Northenden, Wythenshawe

    Greater Manchester | Flexible Working Hours | Multiple Vacancies Available Benefits Pulled from full job description • Annual leave, • Company vehicle, • Company IPAD, • Company mobile phone, • Employee discount, • Company pension, • Cycle to work scheme We are currently recruiting reliable, motivated, and professional Mobile Cleaners to join our growing team across Greater Manchester. This is an excellent opportunity for experienced cleaning professionals looking for flexible work, varied locations, and long-term opportunities within a supportive and dynamic environment. As a Mobile Cleaner, you will be responsible for delivering high-quality cleaning services across a range of client sites, including schools, offices, and commercial premises. You will play a key role in maintaining safe, clean, and welcoming environments while providing excellent customer service at all times. Key Responsibilities • Carry out cleaning duties across multiple client sites throughout Greater Manchester., • Clean and maintain schools, offices, and commercial premises to the highest standards., • Complete routine cleaning tasks including:, • Vacuuming, • Mopping, • Dusting, • Sanitising surfaces, • Washroom cleaning, • Waste removal, • Ensure cleaning equipment and materials are maintained and stored correctly., • Report maintenance issues, stock shortages, or health and safety concerns promptly., • Follow all company procedures, Health & Safety regulations, COSHH requirements, and site-specific RAMS., • Deliver excellent customer service and maintain a professional approach when interacting with clients and site staff., • Complete all assigned tasks within scheduled timeframes., • Assist with specialist cleaning tasks, including carpet cleaning and window cleaning, where required. Essential Requirements • Previous commercial cleaning or janitorial experience., • Good understanding of COSHH regulations., • Knowledge of Health & Safety procedures and RAMS., • Strong attention to detail and commitment to high cleaning standards., • Ability to work independently and as part of a team., • Excellent time management and organisational skills., • Professional, reliable, and punctual approach to work., • Full Right to Work in the UK., • Full, clean UK driving licence., • Access to your own vehicle for travel between sites., • Flexible and adaptable attitude towards working across different locations. Desirable • Enhanced DBS Certificate., • Experience working within educational environments., • Experience with carpet cleaning or specialist cleaning services. Working Hours The majority of shifts fall within the following times: • Morning shifts: 6:00am – 8:30am/9:00am, • Afternoon/Evening shifts: 2:30pm/3:00pm – up to 9:00pm Working hours may vary depending on client requirements and location. What We Offer • Immediate start available., • Flexible working arrangements., • Varied work across multiple sites., • Ongoing training and support., • Opportunity to join a growing and professional cleaning team., • Friendly and supportive management. If you are a hardworking, dependable individual who takes pride in delivering exceptional cleaning standards, we would love to hear from you.

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