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Head of Financial Crime Location: Cardiff UK (Hybrid) About Us: Wealthify is a dynamic and innovative FinTech Wealth Management business based just outside of Cardiff Wales. As we continue to expand, we are seeking an experienced Head of Financial Crime to develop and enhance our fina...

The Technical Pension Specialist is responsible for providing comprehensive administrative support for the organisation’s SIPP product. The Technical Pension Specialist will manage customer support by responding to inquiries about our SIPP product, ensuring that information is communicated clearl...

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to...

Company Overview: Wealthify is an ambitious, multi-award-winning online investment company located in Penarth, Wales. We’re here to inspire anyone to build their future wealth, and we do this by making investing easy, affordable, and accessible. We’re hiring talented people who are purpose ...

Company Overview: Wealthify is an ambitious, multi-award-winning online investment company located in Penarth, Wales. We’re here to inspire anyone to build their future wealth, and we do this by making investing easy, affordable, and accessible. We’re hiring talented people who are purpose d...

Our award-winning customer support team do not work on commission, and so all their interactions with customers and prospective customers have no agenda to sell, and customers feel no pressure to buy. Amending policy information quickly and efficiently whenever a customer needs help and directing...

Check out the development opportunities in the Customer Support team. This is an office-based role, the Customer Support team works from our Cardiff City Centre Office. Identifying our vulnerable customers and ensuring they get the right support.

Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performance. Head of Customer Success / Director of Customer Experience. Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prior...

Supporting vulnerable customers with appropriate assistance. At least 2 years of customer service experience. Check out the development opportunities in the Customer Operations team.

We are supporting a growing organisation to recruit for a Customer Support Administrator. Supporting customers, predominantly via email, with the removal process from their portfolio. Supporting the sales team and attending customer meetings.

Supportive Team: Participate in online and offline team-building activities. Respond to incoming customer chats, emails, and phone calls promptly and professionally. Address customer complaints, provide effective solutions via chat and phone, and manage case follow-ups.

As part of the organisation's strategic growth plans, we are recruiting an experienced Sales Leader to manage a global sales team (currently 4/5 people) and to grow new business for Customer Support services to major companies in the video gaming industry. You will need proven experience in manag...

This is a full-time remote role for a Junior Product Manager with a strong focus on customer support and product coordination. Your primary responsibility will be to manage customer-facing support channels (e. Previous experience in customer support, coordination, or digital products is preferred...

Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prioritization, and support go-to-market planning for new features. Head of Customer Success / Director of Customer Experience. Coach and mentor junior members of the Customer Success team...

Senior Customer Support Agent - Bookkeeping/Accountancy software exp. Customer Support Executive (Remote within the UK). Get notified about new Customer Support Executive jobs in.

Our award-winning customer support team do not work on commission, and so all their interactions with customers and prospective customers have no agenda to sell, and customers feel no pressure to buy. Someone who can support customers on every step of their journey. It’s how you’ll help us deliv

Our client seeks a proactive Customer Support Associate passionate about delivering exceptional service to support users on their wellness journeys. Customer Support Associate (Remote). Sign in to set job alerts for “Customer Support Associate” roles.

We are supporting a growing organisation to recruit for a Customer Support Administrator. Supporting the sales team and attending customer meetings. Key Skills for the Customer Support Administrator:.

Customer Support Officer - Midnights Team. Resolve customer inquiries promptly and professionally, ensuring full customer satisfaction. You’ll be joining our Midnight Customer Support team.

You will need proven experience in managing new business sales teams, direct experience of selling Customer Support/Engagement services (ideally including AI-enabled tech solutions), and knowledge of the video gaming industry. Support in account management where required, managing relationships a...

As a Customer Service Support Officer (Known internally as Technical Support Officer) at Alcumus, you'll support the Audit Services team in the completion of desktop assessments of registered customer's accreditation documentation, and will provide technical support via phone and email to custome...

Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performance. Head of Customer Success / Director of Customer Experience. Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prior...

As the Senior Customer Care & Vulnerability Support Manager will work closely with the Head of Customer Care & Vulnerability Support, the Customer Care Team(s) and Operations Senior Managers across Operations to ensure operational delivery of the Vulnerable Customer Strategy. You will work with t...

Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performance. Head of Customer Success / Director of Customer Experience. Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prior...

As one of our dedicated and friendly Customer Tech Support Assistants, you will represent Zzoomm to our customers, potential customers, and other members of the public. Your role will center around prioritizing customer issues that may come via a variety of channels, taking ownership of such quer...

Experience in customer success, customer service, or commercial roles with strong relationship focus. Customer Success Manager – Support Smarter Farming Across the UK. You’ll be the first full-time Customer Success hire in the UK and a key voice in shaping how we support farmers in the years ahe

Check out the development opportunities in the Customer Support team. This is an office-based role, with the Customer Support team working from our Cardiff City Centre Office. Our customers are trying to build their businesses, and we want to support them.

Customer Success Manager – Support Smarter Farming Across the UK. Experience in customer success, customer service, or commercial roles with strong relationship focus. You’ll be the first full-time Customer Success hire in the UK and a key voice in shaping how we support farmers in the years ahe

The Customer Service Team supports our customers and Sales and Service teams through various functions. Customer Support Coordinator (m/f/d) - Engineering. The role is dynamic and fast-paced, requiring flexibility and responsiveness from the Customer Support Coordinator, who will manage multiple ...

Contribute to the development of and updates to customer support documentation to assist customers in finding answers to common queries independently. Customer-centric mindset with a passion for delivering exceptional customer service and ensuring customer satisfaction. Minimum 2+ years experienc...

As a Customer Support Advisor, your primary role will be responding to and resolving after-sales enquiries from customers via email and telephone. Proficiency in using customer support ticketing systems is advantageous. Responding to customer and colleague enquiries via telephone and email, ensur...

Our award-winning customer support team do not work on commission, and so all their interactions with customers and prospective customers have no agenda to sell, and customers feel no pressure to buy. Based in Malton, North Yorkshire, our dedicated, friendly team strive to provide the best qualit...

You will provide professional customer support over the phone, ensuring customer satisfaction. This role involves supporting customers directly via phone, email, and LiveChat, playing a key role in Zego's growth. You will assist customers by phone with sales and support inquiries.

Support in account management where required, managing relationships and participating in customer review meetings. Strong experience in selling Customer Support/Engagement services. As part of the organisation's strategic growth plans, we are recruiting an experienced Sales Leader to manage a gl...

As a Customer Support Analyst, you’ll be the first point of contact for our US-based partners, delivering reliable support from your home base in the UK. This is more than a support role—it's a chance to engage directly, grow your technical skills, and play a direct role in shaping our customer

Customer Success Manager – Support Smarter Farming Across the UK. You’ll be the first full-time Customer Success hire in the UK and a key voice in shaping how we support farmers in the years ahead. Experience in customer success, customer service, or commercial roles with strong relationship foc

As a Customer Support Technician, you will be at the forefront of ensuring our customers have a seamless and exceptional experience, helping them navigate and maximize the benefits of our innovative HR solutions. We will make a final call based on our determining whether we can offer the necessar...

Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prioritization, and support go-to-market planning for new features. Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performanc...

Final stage: 60-minute competency-based interview and presentation with our Customer Support Manager, Head of Customer Support, and People Partner in person. Support the Customer Support Manager in driving positive departmental changes. This is an office-based role; the Customer Support team work...

Head of Customer Success / Director of Customer Experience. Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performance. Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prior...

Get notified about new Customer Support Executive jobs in. Work with a mission-led team focused on supporting creators around the world. Senior Manager, Customer Success - Strategic.

We are supporting a growing organisation to recruit for a Customer Support Administrator. Key Responsibilities for the Customer Support Administrator:. Supporting customers, predominantly via email, with the removal process from their portfolio.

Who you are as a Customer Support Agent – Fintech. CRS Recruitment is seeking a dedicated and enthusiastic Customer Support Agent to join a fast-growing and innovative fintech client. Minimum of 2 years’ experience working for an online member support team (Fintech and/or startup preferable).

The primary purpose of the Customer Support Engineer is to deliver responsive and expert support for intelligent automation and low-code software solutions. Our client, a leading Software Vendor, is currently hiring for a Customer Support Engineer. Be able to work in a technical customer-facing r...

Final stage: 60-minute competency-based interview and presentation with our Customer Support Manager, Head of Customer Support, and People Partner in person. Support the Customer Support Manager in driving positive departmental changes. This is an office-based role; the Customer Support team work...

An experience and/or excellent understanding of Customer Success and/or Account/Relationship Management ideally with historical records of retention and growth of customer base.

We are looking for a talented Customer Success Adviser with a strong customer focus to join our growing Customer Success team, working remotely from home and at our office in Cowbridge, South Wales. As a customer support adviser, you will:. Respond to customer support queries.

Contribute to the development of and updates to customer support documentation to assist customers in finding answers to common queries independently. Customer-centric mindset with a passion for delivering exceptional customer service and ensuring customer satisfaction. Minimum 2+ years experienc...