Customer support jobs in Pontypridd - Page 3Create job alerts

The Role * Lead and support the Internal Support Team on a day to day basis * Deliver excellent service to clients both external and internal * Monitor and achieve internal and external KPIs * Coach team members through side by side sessions * Support Personal Development Plans and te

With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We are looking for an enthusiastic customer service-focused individual with contact centre background - preferably with some experience within the IT/Telecoms sector or

Role:Customer Support Engineer - WAMSKey Skills/ Screening QuestionsDetailed JDWAMS, Power Systems, EMS, DMS, SCADA, eterraBachelor's degree in Electrical Engineering, Computer Science, or related field.

The Opportunity:If you're a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment,whilst inspiring your team to do the same, then we'd love to hear from you. You will be accountable for leading, developin

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services.

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and c. A world leader in design and manufacturing of leading-edge technologies is looking for a Customer

Role:Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms.

This role involves supporting Retailers and stakeholders, handling service requests, and delivering excellent customer service. The candidate must possess strong communication skills and experience in customer service, along with proficiency in Microsoft Office tools.

A customer service solutions provider is seeking a part-time Remote Customer Service Representative in the UK. The role involves responding to customer inquiries, providing accurate information, and collaborating with teams.

Supporting the CEO to manage his workload and activities. Supporting the CEO to manage his workload and activities.

As a Customer Support Technician, you will be at the forefront of ensuring our customers have a seamless and exceptional experience, helping them navigate and maximize the benefits of our innovative HR solutions. We will make a final call based on our determining whether we can offer the necessary s

A leading clean-tech company in the United Kingdom seeks a Customer Service Manager to lead their support teams and enhance customer satisfaction. The ideal candidate should have strong experience in managing technical support in fast-paced environments, excellent communication skills, and a focus o

A leading customer service provider is seeking a Temporary German Speaking Customer Service Representative to support customers remotely across the UK. The ideal candidate will provide pre- and post-sale support for luxury brands, resolving inquiries through various communication channels. Previous

A leading Health Services Provider seeks a Customer Support Agent to provide frontline support via phone, email, and live chat. This fully remote role requires at least 3 years of experience in a customer-facing position.

Tier 2 Customer Support Engineer. You own complex issues end-to-end, support live production systems, and make sure customers stay operational. Communicates clearly with both customers and engineers.

A leading UK retail partnership is seeking Customer Delivery Drivers to deliver quality Waitrose products directly to customers. Applicants need a valid UK driving license and should have great customer service and time management skills. This role offers 18 hours per week, including weekends, suppo

We’re looking for a Software Engineer to join our Level 3 Customer Support team, dedicated to a single UK government customer. Familiarity with customer support tools and processes. Participate in an on-call rotation to support critical customer needs.

Customer Support Virtual Assistant. Customer Support Virtual Assistant – Chat & Email Handling. Shifts may vary depending on customer support requirements, including part-time or full-time options.

A telecommunications company is seeking a Call Centre Agent to deliver exceptional customer service through various channels such as phone, email, and live chat. The successful candidate will resolve customer queries promptly and accurately, taking ownership of cases and ensuring high standards of s

A leading tech company is seeking a Customer Support Operations Engineer to implement, maintain, and support internal tools for enhancing customer experience. Ideal candidates will have 4-7 years of experience with support tools, familiarity with modern development tools, and a passion for technolog

A leading data management company in the United Kingdom is seeking a Senior Customer Engineer to provide expert technical support to high-value customers.

Junior Customer Support Associate. Customer Support Team, helping to drive improved member outcomes and engagement across our programme. From welcoming new members into the programme, to checking in on progress such as weight readings, your role is to provide reassurance, encouragement, and practica

The role involves interacting with customers, preparing orders, maintaining stock, and ensuring safety in the workplace.

This role ensures our customers receive exceptional support across all channels, while driving continuous improvement, operational efficiency, and a consistently high quality experience. Proven experience of managing a full-service desk which includes customer and/or technical support teams, ideally

A leading technology firm is seeking a Software Engineer for its Level 3 Customer Support team. Responsibilities include providing technical support during go-live phases and collaborating directly with a UK government customer.

This role involves conducting stock counts and gap scans using in-store technology, contributing significantly to the customer experience. Ideal candidates are team players who enjoy supporting various store functions and have a helpful approach. The position offers fully flexible shifts and numerou

A tech solutions provider is seeking a highly skilled Senior Cloud Support Engineer with over five years of experience in cloud infrastructure support. The role includes troubleshooting, customer interaction, and collaboration across teams to implement long-term solutions. Ideal candidates possess s

The Support Engineer will provide first-line technical support, guiding customers via tickets, chat, Slack, email, and video calls. Technical Customer Support Engineer – EMEA. Technical Customer Support Engineer – EMEA | ClickHouse | Remote (UK).

This role is remote-first and supports Webflow’s Customer Support Operations by implementing, maintaining, and supporting internal tools and workflows to reduce customer effort through automation and tooling. Customer Support Operations team and power great support by reducing customer effort thro

A leading communication platform in the UK is seeking a Technical Support Engineer to enhance customer experience by solving technical problems and offering support via email and live chat.

A leading media company in the UK seeks a Customer Support & Success Manager crucial for enhancing user satisfaction and retention. This role involves onboarding users, managing relationships, and advocating for customer needs within the organization. The ideal candidate will have experience in the

The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skills. Hammerspace is seeking a highly skilled and experienced Customer Support Engineer / EMEA, who will ensure

The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skills. Hammerspace is seeking a highly skilled and experienced Customer Support Engineer / EMEA, who will ensure

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscribe

A leading property management company in the United Kingdom seeks a Customer Service Advisor to provide property management and tenancy administration support. The ideal candidate will have outstanding customer service skills and be detail-oriented, organized, and resilient.

A dynamic consultancy firm is looking for a talented German Speaking Customer Representative to provide exceptional support to clients via phone, email, and chat. Ideal candidates will be fluent in German and possess strong customer service skills.

You'll engage with a variety of customers, providing support, installations, and repairs. A leading telecommunications company in the UK is seeking a Business Customer Support Technician Apprentice. This role offers the opportunity to develop technical skills and receive support throughout your appr

A global technology company is seeking a highly skilled Customer Support Engineer to ensure customer satisfaction and retention. This role requires over 7 years of experience in customer support within cloud or networking environments. You will be responsible for resolving customer issues promptly a

Customer Tech Support Assistant – Join Zzoomm’s Remote Customer Care Team. Zzoomm is looking for a Customer Tech Support Assistant to join its remote-first Customer Care Team. Experience incustomer service or tech support (broadband experience a plus).

A reputable food manufacturer in the UK seeks a Technical Support Manager to serve as the key technical contact for customers and suppliers. The ideal candidate has a degree in Food Science, strong communication skills, and a background in technical support. This position offers hybrid working and t

The role involves supporting customers with technical queries, product development, and assisting sales teams. A leading technology company in the United Kingdom is looking for a Technical Support Engineer with a background in Electrical Engineering. Candidates must possess strong customer-facing sk

Hammerspace is seeking a highly skilled and experienced Customer Support Engineer / EMEA, who will ensure the overall success and retention of our customer base. The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their st

A forward-thinking B2B company is seeking a remote Support Engineer to take ownership of customer support during EU hours. This role includes driving issue resolution, improving support documentation, and actively shaping the customer support experience.

A leading compliance solutions provider in Cardiff is seeking a Customer Support Technician to ensure customers have an exceptional experience with innovative HR solutions.

The successful candidate will need to be flexible, adaptable, and customer-focused, with a positive attitude and ability to work both in a team and independently. A local government authority in Cardiff is seeking an Assistant Cook to support the Kitchen Manager in delivering first-class catering se

We’re seeking a Customer Support Technician to join our team and support the operational performance of hardware and software for Surgical Science simulators at customer sites and within our demo fleet. Work independently and proactively to provide technical and phone support to healthcare custome

Hands‑on field engineering and customer support experience. Business - Customer Support Technician Apprentice level 3. Support customers with a wide variety of needs across hardware, software, and infrastructure.

A leading Managed IT Services provider in the United Kingdom is seeking a Sage Support Consultant to offer first line telephone and remote support for Sage products and third party add-ons. The ideal candidate will have strong Sage knowledge, excellent communication skills, and a customer-focused ap