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Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

SharePoint Developer - Knutsford, Cheshire A fantastic opportunity has arisen for a SharePoint Developer to join a dynamic and collaborative development team. This role focuses on designing, documenting, implementing, and supporting solutions built on Microsoft SharePoint Online and the wider Microsoft 365 ecosystem. You’ll work with technologies such as Microsoft Graph, PnP PowerShell, SharePoint Designer, and the Power Platform (PowerApps, Power Automate). Alongside development work, you’ll contribute to customer support activities through service desk ticket updates, providing 2nd, 3rd and 4th line support across M365 services.Occasional out-of-hours work may be required depending on business needs. The organisation offers a flexible hybrid working model, with most of the team working remotely. You will, however, be expected to attend the office when required.A driving licence is preferred. The company also has an active social committee that organises events throughout the year — from summer BBQs and seasonal celebrations to book clubs and team activities — creating a friendly and engaging workplace culture. Required Technical Skills Candidates should have strong experience in: • Office 365 Access & Identity Management (Entra ID, SharePoint Groups, etc.), • Microsoft Office applications (Word, Excel, Outlook), • Calendar and meeting management, • SharePoint Online administration and management, • PowerApps development, • Power Automate flow design and implementation, • Object-oriented programming principles, • Power BI or custom SharePoint web part development, • React-based web functions, • Microsoft Purview and data retention, • Microsoft licensing models, • Secure software development practices, • Self-motivated, • Well-organised, • A strong team player, • An effective communicator, • Keen to learn and grow in a fast-moving technical environment Interested? Please click Apply Now! SharePoint Developer - Knutsford / Cheshire

Are you an experienced Refrigeration Engineer who can provide support to environmental systems and equipment for major Automotive, Aerospace, Pharmaceutical and Scientific sites in Staffordshire and Cheshire? BASIC SALARY: Up to £44,000 basic BENEFITS:· Paid Overtime · 26 Days Holiday & Bank Holidays · Company Van · No standby · 4% Pension (rising with service) · Discretionary company bonus LOCATION: Home based - Stoke on Trent COMMUTABLE LOCATIONS: Warrington, Knutsford, Macclesfield, Congleton, Crewe, Stone, Northwich, Winsford, Nantwich, Altrincham. WHY YOU SHOULD APPLY: · You will be paid door to door, predominantly covering the area from Stoke to Warrington · Working Monday - Friday, great hours (08:00-16:30 standard) - this is rare in the refrigeration industry! · You will experience a variety of different customer sites - Automotive & Pharmaceutical giants, Tier 1 Aerospace and more · We are constantly developing new environmental test chambers, so your role will be ever changing and challenging THE ROLE: Refrigeration Engineer, Service Engineer, FGAS, Electrical, ODS As our Engineer, you'll be working as part of a sizable national refrigeration service and install team (over 20 Engineers), usually covering the area in between Stoke - Warrington. You know you will be home every night and that's important to you. On rare occasions you may be asked to help further afield to cover holiday/sickness, but only in extreme circumstances. There is paid overtime. No two days will be the same, you will support on installation, planned service and fault-finding reactive diagnostics work covering controllers, refrigeration circuits, cooling issues, PLC updates, valves and calibration work - so there will be plenty of variety for you. You will be managed by an experienced hands-on service manager who joined the business as an apprentice and is now leading the engineering team. YOUR RESPONSIBILITIES: Refrigeration Engineer, Service Engineer, FGAS, Electrical, ODS · You'll be competent electrically and mechanically on suitable refrigeration circuits and climatic systems · You're happy with some installation work, but predominately service and fault-finding / diagnostics · You'll be happy working alone or as part of a team post your product and systems training YOUR BACKGROUND: Refrigeration Engineer, Service Engineer, FGAS, Electrical, ODS · You will be experienced electrically and mechanically, ideally qualified 18th edition and have your FGAS & ODS Regs 2079 · Your practical work experience will cover commercial / industrial refrigeration, chillers or similar · If you have cascade experience - that would be advantageous but is not essential THE COMPANY: We are a global manufacturer of environmental test chambers covering off the shelf and bespoke solutions. Our customers base covers global automotive and aerospace giants, pharmaceutical and life sciences. It is highly likely you will have worked in any of the following roles and/or markets and worked with the following products and/or services: Refrigeration Engineer, Service Engineer - FGAS, electrical, cascade, electronic, install, diagnostic, pipework, piping, brazing, soldering, chamber, calibration, cooling, coolant, solenoid valve, environmental, test, commissioning, climatic, Sanyo, Gallenkamp, Votsch, ODS, ozone. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC18405, Wallace Hind Selection

Helios Global Group is expanding its IT team. This is an exciting opportunity to kickstart or continue your IT career in a growing and successful company. The role offers genuine variety supporting our IT functions across our UK healthcare communications business. You will play a crucial role in supporting daily IT operations, ensuring seamless employee experiences and supporting our ethos of ‘aim for excellence’ and ‘be a great place to work’. About the Role • Provide first-class 1st line IT support to all end users across all areas of technology (e.g. laptops, network, software, hardware), diagnosing issues and providing resolutions in line with company standards and processes, • Log, prioritise and update IT Support requests through internal company ticketing system, • Prepare and commission new laptops for new starters and existing employees, working closely with Group HR and Operations functions to align with timings for onboarding, • Manage the return and decommissioning of laptops from leavers, including secure data wiping, and preparing the equipment for re-use or disposal, • Update Company IT Asset lists to maintain accurate inventory of equipment, • Assist with the implementation of software updates, and associated hardware and network compatibility testing, • Manage and support Microsoft 365 services, including Intune, Endpoint Manager, Autopilot, SharePoint, OneDrive, Exchange, Teams, and Azure AD., • Assist with core IT security functions, including user access controls, incident awareness, and providing basic IT security training and guidance to staff, • Follow IT security best practices in all day-to-day support activities, including helping to deliver IT security awareness training to staff and assisting with routine security reviews and updates, • Assist our internal IT team in identifying new solutions (Microsoft and other) to enhance the operational effectiveness of the businessTraining and Development, • Keep abreast of emerging innovations in IT, cloud technologies, and system security to continually enhance skills, knowledge, and competencies in line with business needs., • Ongoing development in desktop, endpoint, and cloud-based technologies, including hands-on exposure to modern support tools and platforms, • Training in access management, password policies, and the effective use of endpoint security., • Progressive exposure to system administration tasks, including user management, system configuration, and routine maintenance, • Training in security incident identification, escalation, and response procedures in accordance with organisational policies., • Ongoing development of IT security awareness and secure working practices to support a strong security-first culture across the organisation.Required Competencies, • Excellent knowledge of Microsoft 365 administration, covering SharePoint, OneDrive, Exchange, Azure AD, Intune/MDM, • Excellent Knowledge of Windows operating systems, specifically Windows 11 and Microsoft 365 apps, • Excellent interpersonal, oral and written communication skills, • Ambition and drive to constantly upskill and advance industry knowledge through research and training, • Knowledge and experience using AI tools and a keen interest to explore AI and automation to help improve efficiency, • Logical, analytic approach to problem solving, • Ability to work effectively with colleagues across the business, • Degree or equivalent qualifications in Computing or Information Systems (desirable), • CompTIA A+ or Microsoft Associate Level Certification (desirable), • Experience working in technical helpdesk, customer service or IT role (desirable) Location Location: Alderley Edge, Cheshire (Group headquarters) – primary working location, with occasional presence at our Manchester city centre office. This is an office-based role. Benefits include: • Competitive salary, • Annual leave allowance of 27 days increasing to 32 days after 5 years’ continual service. This is in addition to UK bank holidays, • Holiday Plusscheme whereby you can purchase additional annual leave entitlement by up to 5 days, • 4 x Death In Service cover Founded in 2015, Helios has grown from a single agency (Helios Medical Communications) into a large group (Helios Global Group), comprising four separate agencies; Helios, Selene, Apollo and Cogentia. We now have offices in five locations (Alderley Edge UK, central Manchester UK, Oxford UK, Cambridge UK and Connecticut USA). Previously we ranked as the 17th fastest-growing UK company in the Virgin Atlantic Sunday Times Fast Track 100, have been winners of the Alantra Pharma Fast 50 (the fastest-growing privately owned company in the Analytics, Insights and Communications category), and we are in the Top 10 of female-founded UK businesses.

ABOUT US We are part of a leading international group of fertility specialists, including CREATE Fertility and IVI London, providing world-class reproductive healthcare across the UK. Our clinics are at the forefront of innovation, offering Natural and Mild IVF meaning, gentler, safer approaches that use little to no fertility medication alongside a full range of advanced treatments, including IVF, IUI, ICSI and fertility preservation. Together, we are committed to evidence-based treatments, cutting-edge technology and personalised, patient-focused care helping to give every patient the best possible chance of success. JOB PURPOSE The Hub Manager is a key member of the Quadrumvirate Hub Leadership Team, serving as the non-clinical professional lead for the Hub team. The Hub Manager is also a member of the Hub Dyad, and is the Non-Clinical Accountable Officer for their cluster. The Hub Manager is accountable for all non-clinical activities and KPI across their cluster, including the delivery of a high-quality patient experience and commercially successful business. This includes people management of all non-clinical staff members across the cluster, and supporting colleagues across the Quadrumvirate Hub Leadership Team. DUTIES AND OBJECTIVES Reporting to the UK Operations Director, serving as the cluster Non-Clinical Accountable Officer and key partner to the cluster Clinical Accountable Officer, leading all non-clinical elements of the hub and its associated satellites to drive world class patient care and a financially efficient business, including but not limited to the following: • Leadership of the cluster non-clinical team, including Deputy Hub Manager, Administration Manager, Patient Coordinators and Receptionists, and other future roles that may be introduced as the team grows and evolves, • Cooperative line management with the Hub Clinical Lead of the Hub Nurse Manager and Hub Lab Manager, with specific accountability for all non-clinical duties, • Operational leadership of the cluster, ensuring the patient centric, operationally effective, and financially efficient running of the business on a day to day basis, in partnership with the Quadrumvirate Hub Leadership Team, • Commercial management of the cluster including all pay, non-pay, and capital expenditure, ensuring cost effective and financially sustainable use of resources, • Driving of clinic growth, productivity, and efficiency, aligned to UK driver metrics, bonus criteria, and strategic objectives, including the support of the setting of such objectives, • Management of local clinical capacity to ensure maximal patient contact and progression through the patient pathway, with a particular focus on initial consultation, conversion, and sales targets, • Leading the delivery of local improvement projects and standalone projects following best practice methodology and change management processes, • The creation, improvement, and participation in local, organizational, and clinical governance to ensure a high performing and productive clinic, including intervention and performance management where achievement is not sufficient, • Oversight and management of the cluster workforce to ensure a capacity and demand mapped service, optimized for efficient service delivery and a delightful patient experience. This includes ownership of all recruitment, performance management, ongoing management, and other reasonable duties conducted with the support of HR and in accordance with company policies, • Ensure that non-clinical colleagues across the cluster receive an excellent standard of onboarding, professional development, and holistic support. This should include the development of, and progression through, profession specific competency frameworks and training pathways, • Supporting the development of a positive culture of patient centric care, commercial excellence, and professional accountability, • Ensure fit for purpose, aesthetically appropriate, and appropriately maintained estates and facilities, in keeping with a high-quality patient experience, • Ensure and support the purchase, maintenance, and use of non-clinical equipment across the cluster, including the management of capital expenditure aligned to business commercial objectives, • Delivery of all legislative and regulatory requirements as governed by the HFEA, • To be responsible for, and cooperate with, all efforts to manage appropriate complaints, legal proceedings, and incidents across the cluster in accordance with company policy, • Work with the Central Quality Team to ensure that at all times all sites within the local Hub have robust Business Continuity Plans including all associated audits, training, and maintenance, • Serve as the Hub Health & Safety Officer, complying with all statutory requirements and escalating where issues and risks cannot be appropriately managed or resolved locally, • Other reasonable requests made by the IVIRMA Northern Europe Senior Leadership Team KEY RESULTS/KPIs • Achieve high patient satisfaction scores in line with company benchmarks., • Meet or exceed financial targets and KPIs for revenue and cost management., • Ensure team performance targets are met and promptly address any issues., • Foster staff development and retention through effective training and feedback., • Maintain optimal operational efficiency in resource and facilities management. Skills: • Empathy and Patient Focus: The ability to understand and prioritise patient needs and deliver exceptional customer service., • Performance Management: Skills in monitoring, reporting, and managing performance, with the capability to develop and implement contingency plans., • Financial Acumen: Understanding of budgetary management, P&L accounts, and financial performance optimisation., • Operational Efficiency: Skills in resource management, maximising capacity, and ensuring efficient use of staff, facilities, and equipment., • Leadership and Team Management: Strong leadership qualities, capable of motivating and managing teams, providing feedback and fostering a positive work environment., • Communication: Excellent verbal and written communication skills for effective interaction with staff, patients and directors., • Organisational Skills: Ability to multi-task, prioritise effectively and manage a fast-paced environment., • Regulatory Compliance: Knowledge of statutory policies and regulations, including HR, health and safety, CQC and HFEA requirements., • Problem-Solving and Decision-Making: Ability to address and resolve issues promptly, with a strategic approach to overcoming challenges., • Change Management: Adaptability to handle change and challenges in a dynamic healthcare environment., • Customer Service Excellence: A passion for delivering a world-class healthcare experience for patients. Experience / Personal Specification: Essential: • Minimum of three years of management experience in private health, beauty/spa, hospitality, retail, or service sectors., • Proven experience in a target-driven, fast-paced environment., • Excellent people management skills, with a track record of building and leading high-performing teams., • Strong organisational and communication skills., • Experience with P&L accounts or budgetary management for cost control., • Good understanding of statutory policies, including HR and health and safety. Desirable • Positive, ‘can do’ attitude with the ability to handle change and challenges., • Demonstrated drive, determination, and the ability to navigate daily management challenges., • Experience with CQC policies and procedures is a distinct advantage. Experience & Qualifications • Degree level education or equivalent, • Operational leadership experience, preferably within the healthcare sector, • Verifiable track record of performance, financial, and quality improvements, • Competence in managing local teams and financial budgets CONFIDENTIALITY The post holder must maintain the confidentiality of information about patients, clients, staff and Create Health Clinics’ business in accordance with the HFEA Code of Practice, the Code of Confidentiality of Personal Health Data, the Korner Report on confidentiality, the Data Protection Act 1998 and Caldecott principals. CONSCIENTIOUS OBJECTION The Human Fertilisation and Embryology Act 1990 specifies that “No person who has a conscientious objection to participating in any activity governed by this Act shall be under any duty, however arising, to do so. In any legal proceedings the burden of proof of conscientious objection shall rest on the person claiming to rely on it.” HEALTH & SAFETY Employees must be aware of the responsibilities placed on them under the Health & Safety at Work Act (1974), to ensure that the agreed safety procedures are carried out to maintain a safe environment for employees and visitors. RISK ENGAGEMENT All staff have a responsibility to report all clinical and non-clinical accidents or incidents promptly and when requested to co-operate with any investigations undertaken. EQUAL OPPORTUNITY Create Health Clinic has adopted an Equal Opportunities Policy and all employees must be aware of their obligations to abide by the spirit and nature of the Policy to avoid direct, and indirect, discrimination. CONFLICT OF INTEREST Create Fertility and IVI RMA is responsible for ensuring that the service provided for patients in its care meet the highest standard. Equally, it is responsible for ensuring that staff do not benefit their family or friends.

Product Manager Industry: Payroll Software Location: Cheadle Hulme (office-based, 5 days per week) Salary: £50,000 to £60,000 depending on experience Our client is a payroll-focused software business entering an exciting new phase of growth. Having established themselves as a leader within the umbrella payroll space, they are now formally expanding into the wider payroll market with a new product that launched last year and is already live with paying customers. The product has moved beyond proof of concept and is being used to run payroll for thousands of employees across around 100 businesses. With ambitious plans to scale this platform significantly, they are now looking for a Product Manager to take ownership of its next stage of growth. This is a hands-on, office-based role in Cheadle Hulme, working closely with senior stakeholders, customers and a distributed engineering function to shape a genuinely modern payroll product. The role This position will suit a mid to senior level Product Manager who is ready to step up, take ownership and have real influence over product direction. You will work closely with the Product Director and senior leadership, playing a key role in defining strategy while remaining hands-on with delivery. You will be embedded within a small, close-knit UK team, while also working day-to-day with a larger engineering team based in India. This is not an outsourced setup, but an integrated subsidiary that works UK hours and collaborates closely with the product function. What you will be doing • Owning and shaping the product roadmap as the platform scales through its growth phase, • Working closely with software engineers, designers and QA to deliver high-quality features, • Collaborating with Sales, Marketing and Executive teams to define value propositions and target markets, • Speaking directly with existing and prospective customers to understand payroll challenges and identify opportunities, • Translating business and user needs into clear user stories, acceptance criteria and prioritised backlog items, • Ensuring the product remains compliant with relevant UK payroll legislation, • Challenging assumptions and contributing to product strategy, not just executing against it, • Planning and executing work within sprint cycles, supporting teams through delivery and removing blockers, • Reviewing completed work against agreed criteria and signing off features Feature and backlog management • Maintaining a clearly prioritised backlog aligned to product vision and commercial goals, • Continuously refining priorities based on customer feedback, market trends and business direction, • Providing well-defined requirements to support efficient and accurate delivery What they are looking for • Solid experience working in a product role within a software business, • Ideally someone who has held a couple of product roles and is ready to take on more ownership, • Comfortable working in a regulated environment, with payroll experience a strong advantage but not essential, • Confident communicator, able to engage with users, engineers and senior stakeholders, • Strong attention to detail, particularly around user stories, UAT and sprint delivery, • Experience working with cross-functional and distributed teams across time zones, • Self-starter mindset, comfortable operating with minimal handholding, • Organised, adaptable and comfortable in a fast-paced, growing business, • Strong mathematical skills Location and working pattern • Based in Cheadle Hulme, • Fully office-based, five days per week, • Flexible working hours, with start times between 8–10am and finish times between 4–6pm Salary and benefits • £50,000 to £60,000 salary depending on experience, • Medi-cash scheme, allowing claims back for dental and other healthcare costs, • 25 days holiday plus your birthday off, • Annual company trip, with previous destinations including Barcelona, Amsterdam and UK-based locations, • Quarterly social events and regular team get-togethers around Manchester, • Relaxed, social office environment with pool table, darts and Friday drinks, • On-site gym within the building, • Performance-related bonus potential tied to stretch targets Culture and environment This is a collaborative, office-led culture with a strong emphasis on teamwork and shared ownership. The business values input and challenge, and is looking for someone who will bring ideas, question direction where appropriate and genuinely care about building a great product. If you are a Product Manager looking to take real ownership of a growing payroll platform and want to be part of a close-knit, ambitious team, this is a strong opportunity to make a meaningful impact. At Inara Talent, we believe everyone deserves a fair chance to shine. We connect great people from all backgrounds with opportunities where they can thrive, making sure hiring is fair, inclusive, and truly diverse. No matter your race, gender, age, ability, or background—we focus on what really matters: your talent.

Chatbot Content Specialist Location: Remote or Hybrid (3 days Wilmslow, 2 days from home) We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow. The Citation Group has grown rapidly over the past few years and have big ambitions for the future. As a Private Equity backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions. As we scale for further growth across the Citation Group, hopefully, that’s where you come in. The role We’re on a real journey to use technology and AI in a way that genuinely improves how our customers experience our services. We are looking for someone who enjoys creating clear, helpful and genuinely useful AI-ready content. In this role, you will look after the content that sits within our Intercom chatbot, work closely with teams across the business to keep our knowledge base accurate and up to date, and use data to understand what our customers need so the bot gets smarter every day. You will also take ownership of the technology budget, making sure we get the best value from our tools. If you are curious about new technology and want to build a career in Conversational AI, this is a great opportunity to get involved and grow with us. Content Creation & Management • Write, edit, and maintain clear, helpful, and brand-aligned chatbot content across customer journeys., • Structure conversation flows, decision trees, and escalation paths for smooth user interactions., • Maintain a knowledge base to support chatbot responses and self-service resources., • Contribute to the definition of the chatbot’s tone of voice and personality to ensure a consistent, brand-aligned user experience., • Collaborate with subject matter experts to ensure content accuracy and tone. Performance Analysis & Optimisation • Regularly monitor chatbot performance through data and feedback (e.g. resolution rates, AI involvement, user satisfaction)., • Use Intercom and analytics tools to identify gaps, trends, and opportunities for improvement., • Test and iterate on content to enhance effectiveness and reduce manual support load. Platform & Process Ownership • Manage chatbot content within Intercom, ensuring consistency, accuracy, and relevance., • Keep conversation flows aligned with current products, policies, and business goals., • Contribute to develop, document, and maintain best practices and guidelines for conversational design., • Work cross-functionally with support, marketing, and product teams to align messaging and updates., • Train Support team members on chatbot content updates and best practices. Budget Influence and planning • Provide Insight and recommendations on chatbot content and technology spend, helping shape how the budget is used., • Review tools, subscriptions and services, offering clear guidance on what adds value and what can be improved., • Partner with finance to share updates on spend patterns, efficiency and return on investment., • Support informed decision making to ensure resources are used wisely and contribute to ongoing improvement and innovation. About you • Proven experience writing or managing chatbot, help centre, or digital support content., • Strong writing skills – Creating and maintaining content for AI, with the ability to simplify complex topics for diverse audiences., • Comfort with data – able to analyse chatbot usage and turn insights into action., • Experience managing a budget or cost centre., • Excellent organisational skills with attention to detail and process., • Hands-on experience using Intercom, especially chatbot workflows and Inbox., • Experience in customer support, UX writing, content strategy, or similar fields., • Familiarity with AI (LLM’s & Natural Language) or automation tools in customer engagement., • Experience with knowledge management or content management systems., • Strong stakeholder management and communication skills., • Ability to work independently and proactively identify opportunities for improvement., • A fast learner, who is curious about new technology and a willingness to pick up new tools quickly. Here’s a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + 8 Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cozy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.

New Product Developer – Cosmetics & Skincare We’re excited to offer an excellent opportunity for an experienced New Product Developer to join our fast-growing, innovative cosmetics and skincare company based in the heart of Knutsford, Cheshire. We supply both private label and branded products to leading retailers worldwide, and this role plays a key part in driving new product innovation from concept through to launch. This position is ideal for a confident NPD professional with proven experience in cosmetics development who thrives in a fast-paced, collaborative environment. You’ll take ownership of projects, influence product direction, and work cross-functionally to deliver commercially successful, on-trend beauty products. Key responsibilities: • Lead the end-to-end development of new cosmetic and skincare products, from initial concept through to final approval., • Work closely with the Graphics team to brief, prioritize, and deliver artwork and packaging in line with customer requirements and timelines., • Drive cosmetic colour development, creating and refining ranges based on seasonal trends, customer briefs, and market insight., • Manage cosmetic and component sampling, proactively resolving issues and ensuring products meet quality, performance, and aesthetic standards., • Review and evaluate product samples, ensuring all packaging and formulations meet sensory expectations and are fit for purpose., • Ensure all new products meet customer briefs, commercial targets, and regulatory requirements, working closely with technical team., • Coordinate product development activities with UK-based teams and overseas suppliers, particularly the China team., • Play an active role in design briefings involving NPD, Technical, Merchandising, and Graphics teams., • Act as a key point of contact for the China team, resolving queries and ensuring clear, timely communication throughout development., • Create and manage accurate product costings to support customer quotations, negotiating savings and efficiencies where possible., • Proven experience in New Product Development within cosmetics, skincare, or a related beauty category., • Strong understanding of cosmetic products, packaging, and current industry trends., • Demonstrated ability to manage multiple projects simultaneously and meet tight deadlines., • Highly organised with excellent attention to detail and problem-solving skills., • Confident communicator, able to build strong working relationships across departments and with overseas suppliers., • Comfortable working cross-functionally with NPD, Graphics, Technical, Merchandising, and international teams., • Proactive, collaborative, and adaptable, with a hands-on approach to development., • The opportunity to play a key role in a growing, innovative beauty business., • A creative, fast-paced environment where your ideas and experience are valued., • Competitive salary and benefits, including an early finish on Fridays and a day off for your birthday.

The Role Citation is a £280M+ PE-backed provider of compliance, verification, and certification services to 120,000+ global clients. Our growth combines organic development with 2-3 strategic acquisitions per year, requiring rapid integration of new capabilities while maintaining exceptional client outcomes. We operate as an AI-first business, continuously exploring how emerging technologies can transform operations and services. We're looking for an Enterprise Architect focused on the early-stage work that shapes strategic initiatives and M&A integrations. You'll be embedded in high-impact initiatives from inception, working with senior stakeholders to translate business ambiguity into architectural clarity. You'll facilitate workshops, navigate uncertainty, help stakeholders understand decisions they need to make, and stay connected through delivery—because we know embedded architects give us the best chance of success. What You'll Own Strategic Initiative Shaping • Partner with senior stakeholders to translate business ambitions into clear, actionable initiatives with well-defined outcomes and scope, • Surface the questions stakeholders haven't thought to ask and manage progressive design elaboration: being clear about what's locked, what's open, and what we'll discover during build, • Develop multiple technical options with clear trade-offs around cost, risk, timelines, and strategic alignment, and create business cases that enable informed decision-making M&A Technical Due Diligence & Integration • Run cross-functional architecture workshops bringing together product leads, platform teams, and business stakeholders, • Assess target businesses' technical capabilities and architecture during pre-acquisition due diligence, translating findings into integration strategies (lift-and-shift, re-platform, retire), • Define integration approaches and capability mapping, develop high-level roadmaps with costs, timelines, and resource requirements to inform acquisition decisions, • Identify technical risks, dependencies, and opportunities within acquisition targets, and stay embedded through post-acquisition integration, navigating complexity and unblocking teams AI-First Thinking & Stakeholder Navigation • Champion AI-first approaches across initiatives, evaluating emerging tools and working with stakeholders to reimagine core business processes through an AI lens, • Partner with business leaders who "don't know what they don't know," framing technical constraints as business trade-offs rather than saying "that's out of scope", • Build trust with both technical teams and commercial stakeholders, translating between business intent and technical reality Delivery Connection • Stay connected through delivery, adjusting designs based on implementation learnings and bringing together technical teams to ensure end-to-end solutions remain coherent, • Identify integration points and data flows that nobody's thought about, support critical course corrections, and maintain a record of what's been decided, when, and why What We're Looking For Essential Experience • Strategic architecture capability: Proven ability to work with senior stakeholders to shape initiatives, own end-to-end architecture across multiple products, and deliver outcomes not just designs, • Business architecture skills: Capability mapping, target operating model design, and business process analysis, • M&A experience: Technical due diligence, post-acquisition integration, or rapid assessment of unfamiliar technology estates—you know the patterns and anti-patterns, • Facilitation & stakeholder management: Consulting-grade skills to run workshops with diverse stakeholders, elicit requirements from people who don't know what questions to ask, and build consensus while challenging assumptions, • Technical breadth: Generalist background across modern enterprise architecture patterns, cloud platforms, integration approaches, and data architectures Highly Valued Experience • AI expertise: Deep understanding of AI capabilities with practical implementation experience, • Data migration: Complex migrations in M&A or platform consolidation contexts, • Domain experience: Professional services, B2B SaaS, or PE-backed high-growth environments, • Coaching: Experience developing other architects Our Technology Landscape You'll work across a diverse technology estate. We don't expect deep expertise in every platform, but familiarity with modern enterprise technologies is essential: • Enterprise SaaS: Salesforce, Certinia, HubSpot, Planhat, Sage, • Cloud & infrastructure: AWS, Azure, serverless, containers, • Data & analytics: Snowflake, Databricks, Tableau, • Integration & automation: Jitterbit, Mulesoft, GraphQL, event-driven architectures, n8n, AWS Bedrock Flows, • Customer engagement & security: Freshdesk, Intercom, Azure AD B2C What Success Looks Like In your first 6 months, you'll have: • Led the architectural shaping of 2-3 strategic initiatives from initial stakeholder engagement through to delivery handover, • Contributed to technical due diligence for at least 1 acquisition, providing clear integration assessments, • Built strong relationships across the business, establishing yourself as a trusted advisor on technical strategy, • Developed deep understanding of Citation's business model and technology estate, collaborating effectively with the existing architecture team Over time, success means you're the first person stakeholders think of when they need to shape a strategic initiative, assess an acquisition target, or navigate complex architectural decisions. Your work directly influences investment decisions, shapes our technology direction, and ensures initiatives are set up for delivery success.

Product Manager / Product Owner Location: (Hybrid 3 days per week in office) At Citation Group, our product vision is simple but ambitious: Build better businesses by helping SMEs grow, by enabling their people and protecting their assets. Our goal is not just to support them, but to become a core part of how they run by embedding our tools and services into their day-to-day. Our product portfolio spans HR, Health & Safety, Certification, and beyond, supporting day-to-day tasks and long-term business goals alike. As a member of the Product team, you will take full ownership of the Atlas eCommerce capability, to help improve customer awareness of our full product and service offering so they can self-serve additional products. The role & responsibilities The successful candidate will lead the "Atlas Storefront" and eCommerce initiative to build our online cross-sell capability and start the transition from fully salesperson-led interactions to including some customer self-service. Initially responsible for the strategic roadmap and tactical delivery of a centralised product catalogue and automated journeys, the role evolves post-delivery into a data-backed commercial lead supporting revenue growth of the Group’s digital sales channels. • Product Discovery & Strategy: Lead discovery into third-party eCommerce solutions versus internal builds, including DPO evaluations and ROI analysis for each phase., • Roadmap Management: Define and execute the roadmap for the Atlas Storefront, focusing on product-specific experiences, customer ecommerce journey mapping, and lead-form integration., • Backlog & Execution: Act as the Product interface for an engineering team to deliver high-quality eCommerce functionality., • Subscription & Growth: Develop digital journeys for other Citation brands, such as iHasco, Careskills and Be Certified, specifically focusing on user-based subscriptions, automated renewals, and upsell capabilities., • Optimisation: Implement data-informed features including a recommendation engine, ad-placement capability, A/B testing, and data tracking to monitor and influence conversion rates., • Collaborate cross-functionally with Commercial, Service, Marketing and Data teams to ensure joined-up planning and delivery., • Ensure clarity of direction through high-quality briefs, user stories, documentation, and communication - guiding development with purpose. Success Metrics • Target ACV: Achieve incremental ACV of >£1m in FY27, and >£3m in FY28., • Conversion: Increase the percentage of group sales via eCommerce from the 3% baseline., • Profitability: Improve ACV:CAC ratios by automating high-volume, low-complexity transactions., • Customer Loyalty: Track and improve repeat purchase rates and digital renewal volume What are we looking for? Essential Experience & Skills • Hybrid Expertise: Proven experience in both high-level product management (ROI, business cases) and granular product ownership - team leadership, backlog management, and a focus on outcomes., • Data-Driven Mindset: Ability to define and track leading and lagging metrics, such as traffic to basket journeys and total value of eComm sales., • Stakeholder Management: Collaborate with Functional Leads, Tech Leads, and Finance Owners to ensure alignment with Group strategic goals., • eCommerce Background: Experience building or implementing product catalogues, payment gateways, and self-service subscription models.

Marie Curie is the UK’s leading end-of-life charity and the largest non-NHS provider of end-of-life care, operating across all four nations. Alongside our clinical services, our retail portfolio plays a crucial role in generating vital income, increasing brand awareness and connecting meaningfully with local communities. Edition by Marie Curie is our newest concept store, thoughtfully curated for the modern, sustainability minded shopper. Showcasing elevated pre-loved fashion, footwear and accessories, Edition blends style with purpose. From carefully selected product ranges to store interiors designed using recycled and reclaimed materials, every detail reflects a commitment to slow fashion and conscious consumption. As we launch this exciting new space, we are recruiting a full store team, including a Retail Manager, Assistant Manager and Sunday Assistant. We’re looking for individuals who thrive in a transformative environment, understand the value of considered design, and enjoy building genuine relationships with customers. The Store Manager role is ideal for someone who is dedicated to sustainable and ethical fashion, with the commercial insight and attention to detail needed to shape a clean, minimal and inspiring concept store that champions quality, longevity and responsible buying. Job Description You will be responsible for: • Promoting and championing our commitment to slow fashion principles, ethical sourcing and environmental responsibility., • Utilising your eye for design and style, to curate your donated product through great visual merchandising with enhanced feature displays and strong commercial windows to drive sales and footfall., • Keeping up to date with the latest fashion trends and local market demands, identifying opportunities for growth., • Managing staff and volunteers where you’ll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers and staff members to ensure the effective operation of the store., • Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme., • Ensuring sales targets are met and direct costs are kept within managed budgets., • Ensuring all financial reporting and management, cash handling, daily banking and security procedures are followed., • Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines. Key Criteria: • Solid retail experience, preferably in fashion/clothing with a good understanding of the slow and sustainable fashion principle., • Experience in managing a team. Managing volunteers would be an advantage., • Comprehensive understanding of retailing and merchandising display., • Experience of cash handling and financial management procedures (including completion of sales records)., • Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion., • Good organisational skills and the ability to prioritise workload, balancing competing demands. For more information please contact Additional Information Vacancy type: Permanent, full time Location: Edition Store, Alderley Edge Salary: £27,191 per annum + benefits Hours per week: 35h Closing date: 22nd February. We are reviewing applications as they come in so early applications are encouraged. Application Process To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie. In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18. Benefits you’ll love: • 35 hour working week, • 25 days annual leave (exclusive of Bank Holidays), • Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%), • Loan schemes for bikes; computers and season tickets, • Continuous professional development opportunities, • Industry-leading training programmes, • Wellbeing and Employee Assistance Programmes, • Enhanced bereavement, family friendly and sickness benefits, • Access to Blue Light Card membership At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We provide care for all, and that commitment extends beyond the people we serve. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share. We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences. We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at . Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Join Mitie – the future of high performing places. ROLE: Service Delivery Agent LOCATION: Mitie TSOC, Atlas Business Park At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We’re looking for a Service Delivery Agent who will act as the first point of contact for all incoming requests, ensuring smooth workflow and operational delivery across multiple communication channels. Role Responsibilities: • Respond to all incoming calls, emails, and communication channels, supporting workflow and operational delivery., • Manage the flow of requests to ensure continuous, efficient service that meets customer needs., • Ensure timely input and output of all helpdesk data, monitoring performance live against SLAs., • Generate and distribute work requests, work orders, and task documents for service delivery teams., • Maintain and update systems and databases so that all planning and scheduling platforms reflect accurate, current information., • Handle a range of customer interactions, including resolving complaints, explaining service options, and outlining relevant product or benefit features., • Allocate resources effectively, ensuring skillsets are matched appropriately to maximise utilisation and efficiency., • Complete and update quality and safe‑working documents (e.g., quality records, safe‑working permits)., • Provide essential information to internal and external stakeholders—including work orders, technical specifications, maintenance processes, and legal requirements., • Support ongoing operational processes by ensuring documentation, communication, and scheduling activities remain accurate and compliant. Required Qualifications: Applicants must meet the below defined requirements for the role. • Strong organisational and workload‑management skills., • Ability to work under pressure and meet challenging deadlines., • Excellent communication skills across telephone, email, and written channels., • Ability to manage multiple tasks simultaneously with strong attention to detail., • Confidence using internal systems, databases, and scheduling tools (training provided if required)., • Customer‑service skills with the ability to resolve issues professionally and efficiently. What’s in it for you? • Access to a virtual GP for you and your household., • Financial wellbeing support via Salary Finance, including early pay access and competitive loans., • Flexible lifestyle benefits through our Choices platform, including extra holidays, insurance, dental care, and tech products.

Chatbot Content Specialist Location: Remote or Hybrid (3 days Wilmslow, 2 days from home) We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow. The Citation Group has grown rapidly over the past few years and have big ambitions for the future. As a Private Equity backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions. As we scale for further growth across the Citation Group, hopefully, that’s where you come in. The role We’re on a real journey to use technology and AI in a way that genuinely improves how our customers experience our services. We are looking for someone who enjoys creating clear, helpful and genuinely useful AI-ready content. In this role, you will look after the content that sits within our Intercom chatbot, work closely with teams across the business to keep our knowledge base accurate and up to date, and use data to understand what our customers need so the bot gets smarter every day. You will also take ownership of the technology budget, making sure we get the best value from our tools. If you are curious about new technology and want to build a career in Conversational AI, this is a great opportunity to get involved and grow with us. Content Creation & Management • Write, edit, and maintain clear, helpful, and brand-aligned chatbot content across customer journeys., • Structure conversation flows, decision trees, and escalation paths for smooth user interactions., • Maintain a knowledge base to support chatbot responses and self-service resources., • Contribute to the definition of the chatbot’s tone of voice and personality to ensure a consistent, brand-aligned user experience., • Collaborate with subject matter experts to ensure content accuracy and tone. Performance Analysis & Optimisation • Regularly monitor chatbot performance through data and feedback (e.g. resolution rates, AI involvement, user satisfaction)., • Use Intercom and analytics tools to identify gaps, trends, and opportunities for improvement., • Test and iterate on content to enhance effectiveness and reduce manual support load. Platform & Process Ownership • Manage chatbot content within Intercom, ensuring consistency, accuracy, and relevance., • Keep conversation flows aligned with current products, policies, and business goals., • Contribute to develop, document, and maintain best practices and guidelines for conversational design., • Work cross-functionally with support, marketing, and product teams to align messaging and updates., • Train Support team members on chatbot content updates and best practices. Budget Influence and planning • Provide Insight and recommendations on chatbot content and technology spend, helping shape how the budget is used., • Review tools, subscriptions and services, offering clear guidance on what adds value and what can be improved., • Partner with finance to share updates on spend patterns, efficiency and return on investment., • Support informed decision making to ensure resources are used wisely and contribute to ongoing improvement and innovation. About you • Proven experience writing or managing chatbot, help centre, or digital support content., • Strong writing skills – Creating and maintaining content for AI, with the ability to simplify complex topics for diverse audiences., • Comfort with data – able to analyse chatbot usage and turn insights into action., • Experience managing a budget or cost centre., • Excellent organisational skills with attention to detail and process., • Hands-on experience using Intercom, especially chatbot workflows and Inbox., • Experience in customer support, UX writing, content strategy, or similar fields., • Familiarity with AI (LLM’s & Natural Language) or automation tools in customer engagement., • Experience with knowledge management or content management systems., • Strong stakeholder management and communication skills., • Ability to work independently and proactively identify opportunities for improvement., • A fast learner, who is curious about new technology and a willingness to pick up new tools quickly. Here’s a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + 8 Bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cozy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays. Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness. Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family. Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.

We are seeking a Spa Treatments Assistant Manager who will motivate and engage a team as well as create amazing experiences for our guests, through the delivery of high quality Spa Treatments and an exceptional Spa guest experience. As Spa Treatments Assistant Manager, you’ll become a member of our family who helps us create amazing experiences for our guests through delivering warm hospitality in every interaction. Your day to day; • Provide guests with the warmest hospitality, ensuring they want to return., • Ensure high standards are delivered and maintained through every interaction., • Generate and support team and customer sales initiatives to deliver targets., • Provide personalised recommendations on treatments and products where ever possible to enhance the guest experience., • Responsible for all Spa treatments and product stock control, • Support Spa Therapist training, including treatments, retail and guest experience, • Motivate and lead the team to deliver amazing experiences. Every day, we want people to come to work to make people feel at ease through delivering warm hospitality. To achieve this, you will need to be friendly, extremely personable and have the ability to deliver the company standards in each interaction. We are looking for a Spa Treatments Assistant Manager who can generate a great rapport with their team and guests, thriving on providing that warm and welcoming first and lasting impression. You will have high standards and have a real aptitude to flourish in a customer led environment. You will support all aspects of team training, lead your team to ensure standards are met, react effortlessly to unexpected circumstances and take them in your stride. If you are passionate about beauty, Spa and wellbeing, leading a team and have great interpersonal skills, work ethic and enjoy going the extra mile, then this could be the role for you. It would be ideal if you have previous experience in a Spa or hotel. If this sounds like you and you want to bring your personality to work, we would love to meet you. In return, we are offering a rewarding role with scope for career progression along with; • A fun environment where you will receive training and support to develop & progress, • Stream - Ability to access up to 40% of your wages as you earn them, • Tips paid regularly, • 28 days annual leave (rising to 33 days after 5 years), • Free meal whilst on duty, • Discounted accommodation, food and drink in our beautiful properties across the country, • Free use of our brilliant gym on site and discounted spa treatments, • Employee Assistance Programme, • Enhanced maternity and paternity pay, • Apprenticeships available, • Free car parking, • Pension & Life assurance, • Long service awards including free meals and free stays with your friends or family

Are you ready to take the next step in your Food and Beverage career? We are looking for a Food & Beverage Supervisor to join our friendly team at our busy Hotel. Your day to day; • Serving food and drink and providing memorable experiences for our guests, • Being the first point of call for any guest queries, • Supervising a shift ensuring our guests receive high standards of service and want to return, • Supporting and motivating the team You will need to be proactive and ensure the smooth running of the day to day operation of the business Food and Beverage Supervisor is a hands on role, so you will need to be comfortable rolling up your sleeves and getting involved with service We need someone with previous experience of workingwithin a busy food operation, supervisory experience is desirable Our business is open all day every day, so you need to be flexible with the times you can work In return, we are offering a rewarding role with scope for career progression along with; • A fun environment where you will receive training and support to develop and progress, • Stream - the ability to access up to 40% of your wages as you earn them each week, • Tips paid monthly, • Free gym membership and discounted spa treatments, • Employee Assistance Programme, • Enhanced maternity and paternity pay, • Apprenticeships available, • 28 days annual leave (rising to 33 days after 5 years), • Discounted accommodation, food and drink in our beautiful properties across the country, • Pension and life assurance, • Long service awards including free meals and free stays with your friends or family

An exciting opportunity for a dynamic individual to join our Spa Team. As Spa Team Leader you will ensure we provide the highest standards of Health & Fitness and will welcome the challenge of motivating a large team. Your day to day; • Meeting all health and fitness responsibilities and deputising for the Spa Manager when required, • Recommending activities or opportunities to support spa treatments and membership teams whenever possible, • Communicating with other internal departments to ensure integration of the Spa within the whole hotel, • Deal with all problems, enquiries and complaints from Spa clientele when required, • You will need to maximise the sales of the Spa area by continually looking for opportunities and ways to innovate You will need to have a good rapport with staff and guests and be able to effectively communicate on all levels. A Passion for health and fitness is essential and experience in a similar role would be an advantage. Being able to multi-task is a must, you will need to offer warm hospitality to our spa members and hotel guests whilst ensuring all aspects of the Spa, gym and pool area run smoothly. You should have high standards and thrive in a customer led environment. If you are an approachable leader who enjoys going the extra mile and have excellent interpersonal skills this could be the role for you. In return, we are offering a rewarding role with scope for career progression along with; • A competitive salary, negotiable dependent on experience, • Stream - the ability to access up to 40% of your wages as you earn them each week, • 28 days annual leave (rising to 33 days after 5 years), • Health cash plan, • Generous employee discounts, • Employee Assistance Programme, • Enhanced maternity and paternity pay, • Apprenticeships available, • Life assurance, • Bespoke training programmes accessible to all, • An engaging & supportive work environment

Are you a customer-focused and passionate individual with a flair for hospitality? Individual Restaurants has an exciting opportunity for a skilled Waiter to join our team based. As a Waiter, you will play a crucial role in delivering exceptional dining experiences to our guests. You will Provide impeccable table service, taking orders, serving food and beverages, and ensuring a positive and world class dining experience. Benefits of joining our team. • 100% tips and gratuities direct to our team, • The Sunday Times – Best place to work 2024, • 50% off your food and drink bill at any of our restaurants, at any time, for up to 6 people, • Competitive rates of pay – we pay the best to get the best., • Enhanced Maternity and Paternity packages, • Access to up to 40% of earnt wages and financial wellbeing tools through Wagestream, • Employee Assistance Programme through The Drinks Trust, providing 24/7 support and access to counselling services, • Life Assurance (Senior Management), • Fully funded apprenticeship programme, • Career pathways and development through our high performers programme, • Full in-house training through our Individual Restaurants Academy, • Employer contribution pension scheme, • Team meals on shift, • 15% off your grocery bill at Iceland Foods, • Discounts and cashback from hundreds of high street and online retailers, • WSET courses are available for those who are passionate about wine and it provenance., • Refer a friend scheme. About you If you have the passion and drive to be the best and would like to join our team as our new Waiter, please click ‘apply’ today. We would love to hear from you!

Housekeeper - Wilmslow Housekeeper Vacancy We are looking for Housekeepers to join our fabulous team. What we offer our Housekeepers: • Annual profit share, ensuring you share in the success of the company, • 30% discount on food and drink across our pubs and inns for you and friends and family, • 50% off food when on shift, • Discounted stays in our hotels and inns, • Wellbeing support with our Employee Assistant Programme, • Great opportunities to grow in your role and progress your career, • You will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner, • Ensure a high level of customer satisfaction is delivered all times in line with our core values and standards., • Work as part of a team and be happy to assist in other areas as necessary, • Provide exceptional customer service at all times, • Relevant experience may be helpful, but if not then don't worry as full training will be given

Sous Chef - Alderley Junior Sous Chef - Alderley Edge - Up to 15.00 per hour - 40 hours per week 4 day week - Wednesday to Sunday We are looking for a Junior Sous Chef to join the talented kitchen team at our stunning hotel, The Alderley Edge. We are looking for an experienced CDP ready to develop their career. The successful candidate will run all sections of the kitchen, be used to working with delicious fresh food and have some banqueting event experience. What we offer our Junior Sous Chef • Annual profit share, ensuring you share in the success of the company, • 30% discount on food and drink across our pubs and inns for you and friends and family, • 50% off food when on shift, • Discounted stays in our hotels and inns, • A fair share of tips, • Wellbeing support with our Employee Assistant Programme, • Great opportunities to grow in your role and progress your career, • Lead the team to run all sections of the kitchen, • Support with menu development, stock management and maintaining a safe and compliant kitchen, • Provide guidance to junior kitchen staff members, • Ensure that high standards and attention to detail are maintained, working with the team to achieve and maintain 5* Scores on the doors, • Continuously motivate the team to make sure that fresh quality food is presented each time With 50 stunning bedrooms and our superb Grill on the Hill restaurant offering a relaxed dining experience for up to 70 guests, the Alderley Edge Hotel is an iconic Cheshire institution. Our brigade of talented chefs work with the best fresh produce in our well equipped kitchen under the leadership of talented Head Chef. With great facilities and an open pass, it's a great place to work. You will have the opportunity to constantly develop and progress your career. We also offer a Lounge Bar menu and banqueting and events for up to 120 guests. Front of house, we offer a superb range of quality cocktails, excellent wines and premium spirits. We're a close-knit team who strive to provide the very best in customer service. Whether back of house or out front, under the leadership of General Manager Linda, you will have the opportunity to be your best every day all whilst working as part of a fun and friendly team. We are located close by to all major motorway networks & are easily accessed from Wilmslow , Macclesfield , Stockport, Knutsford and south Manchester. Come and join the team!

Catering Team Member - Wilmslow Company Description Job Title: Catering Team Member Location: Pownall Hall School Contract Type:. Term-Time Salary: 12.21 Why Join us? • 28 days holiday (including bank holidays), • 3 volunteering days to give back to causes you care about, • 3 days grandparent leave for those special family moments, • 24 weeks enhanced maternity leave, • Bespoke training & development opportunities, • Pension & life insurance, • Discounts on high street brands, cinema & holidays via the Perkbox App, • Wellbeing hub & access to employee assistance programme, • Free meals while at work We are seeking enthusiastic and reliable General Assistant to support the day-to-day food and service delivery across the school. This role is essential in ensuring pupils, staff, and visitors receive high-quality, nutritious meals served with care, efficiency, and attention to detail. You will be joining Holroyd Howe, one of the UK's leading contract caterers, providing fresh, innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school. Our mission is simple: To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients. Job Description Key Responsibilities: • Support the preparation, service, and presentation of food to a high standard, • Maintain cleanliness and hygiene across kitchen and service areas, • Assist with food labelling, temperature checks, and allergen controls, • Provide excellent customer service to pupils, staff, and visitors, • Set up and clear service areas, ensuring smooth day-to-day operations, • Follow all food safety, health & safety, and safeguarding procedures, • Contribute to hospitality events and occasional out-of-hours functions Qualifications Candidate Profile: • Ideally have experience working within contract, or high-volume catering, • Possess a good Health & Safety knowledge, • Flexible with a can-do attitude, customer-focused, • Fun and enthusiastic, • Have excellent organisation skills, • Demonstrate great attention to detail, • Be a team player and enjoy succeeding as a team, • Possess great customer service skills, • Have a flexible approach to work Additional Information We pride ourselves on: People first We're a company of individuals, united in doing our best for our clients. Great food, always Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences. Food education We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices. Respect in everything we do Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other. Fresh thinking New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering. In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK. Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children. This appointment is offered on the return of satisfactory professional references.

Team Leader - Wilmslow We are looking for a Front of House Team Leader to join our fabulous team. What we offer our Front of House Team Leaders: • Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank), • Annual profit share bonus, ensuring you share in the success of the company, • 30% discount on food and drink across our pubs, inns and hotels for you and friends and family, • 50% off food when on shift, • Discounted stays in our hotels and inns, • 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity, • Great opportunities to grow in your role and progress your career with our internal and external development programmes, • Enhanced maternity, paternity and adoption policies, • Access to JW BenefitHub, giving you access to a huge range of high street and online discounts What a Front of House Team Leader does at JW Lees: • Pulling pints and serving super food is only the beginning as you show us you have what it takes to develop to the next level, • You'll be an expert in communication, leading from the front and being a positive role model for your team, • Take the lead and running shifts, it's key that providing excellent customer service and motivating your team is something that you're passionate about. Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together

Bar and Waiting Team Member - Alderley Food and Beverage Assistant Vacancy We are looking for Food and Beverage Assistants to join our fabulous team at the Alderley Edge Hotel. What we offer our Food and Beverage Assistants : • 30% discount on food and drink across our pubs and inns for you and friends and family, • 50% off food when on shift, • Discounted stays in our hotels and inns, • A fair share of tips, • Annual profit share, ensuring you share in the success of the company, • Wellbeing support with our Employee Assistant Programme, • Great opportunities to grow in your role and progress your career, • You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer, • Supporting your teammates in all areas, helping out wherever needed. We are a family, • Know everything about our beers - we are a brewery and proud of it, • Be confident in recommending food and drink to our customers. We want brand ambassadors!, • Previous experience isn't essential, but being proactive, supportive and passionate about hospitality is!

ABOUT US We are part of a leading international group of fertility specialists, including CREATE Fertility and IVI London, providing world-class reproductive healthcare across the UK. Our clinics are at the forefront of innovation, offering Natural and Mild IVF meaning, gentler, safer approaches that use little to no fertility medication alongside a full range of advanced treatments, including IVF, IUI, ICSI and fertility preservation. Together, we are committed to evidence-based treatments, cutting-edge technology and personalised, patient-focused care helping to give every patient the best possible chance of success. JOB PURPOSE The Hub Manager is a key member of the Quadrumvirate Hub Leadership Team, serving as the non-clinical professional lead for the Hub team. The Hub Manager is also a member of the Hub Dyad, and is the Non-Clinical Accountable Officer for their cluster. The Hub Manager is accountable for all non-clinical activities and KPI across their cluster, including the delivery of a high-quality patient experience and commercially successful business. This includes people management of all non-clinical staff members across the cluster, and supporting colleagues across the Quadrumvirate Hub Leadership Team. DUTIES AND OBJECTIVES Reporting to the UK Operations Director, serving as the cluster Non-Clinical Accountable Officer and key partner to the cluster Clinical Accountable Officer, leading all non-clinical elements of the hub and its associated satellites to drive world class patient care and a financially efficient business, including but not limited to the following: • Leadership of the cluster non-clinical team, including Deputy Hub Manager, Administration Manager, Patient Coordinators and Receptionists, and other future roles that may be introduced as the team grows and evolves, • Cooperative line management with the Hub Clinical Lead of the Hub Nurse Manager and Hub Lab Manager, with specific accountability for all non-clinical duties, • Operational leadership of the cluster, ensuring the patient centric, operationally effective, and financially efficient running of the business on a day to day basis, in partnership with the Quadrumvirate Hub Leadership Team, • Commercial management of the cluster including all pay, non-pay, and capital expenditure, ensuring cost effective and financially sustainable use of resources, • Driving of clinic growth, productivity, and efficiency, aligned to UK driver metrics, bonus criteria, and strategic objectives, including the support of the setting of such objectives, • Management of local clinical capacity to ensure maximal patient contact and progression through the patient pathway, with a particular focus on initial consultation, conversion, and sales targets, • Leading the delivery of local improvement projects and standalone projects following best practice methodology and change management processes, • The creation, improvement, and participation in local, organizational, and clinical governance to ensure a high performing and productive clinic, including intervention and performance management where achievement is not sufficient, • Oversight and management of the cluster workforce to ensure a capacity and demand mapped service, optimized for efficient service delivery and a delightful patient experience. This includes ownership of all recruitment, performance management, ongoing management, and other reasonable duties conducted with the support of HR and in accordance with company policies, • Ensure that non-clinical colleagues across the cluster receive an excellent standard of onboarding, professional development, and holistic support. This should include the development of, and progression through, profession specific competency frameworks and training pathways, • Supporting the development of a positive culture of patient centric care, commercial excellence, and professional accountability, • Ensure fit for purpose, aesthetically appropriate, and appropriately maintained estates and facilities, in keeping with a high-quality patient experience, • Ensure and support the purchase, maintenance, and use of non-clinical equipment across the cluster, including the management of capital expenditure aligned to business commercial objectives, • Delivery of all legislative and regulatory requirements as governed by the HFEA, • To be responsible for, and cooperate with, all efforts to manage appropriate complaints, legal proceedings, and incidents across the cluster in accordance with company policy, • Work with the Central Quality Team to ensure that at all times all sites within the local Hub have robust Business Continuity Plans including all associated audits, training, and maintenance, • Serve as the Hub Health & Safety Officer, complying with all statutory requirements and escalating where issues and risks cannot be appropriately managed or resolved locally, • Other reasonable requests made by the IVIRMA Northern Europe Senior Leadership Team KEY RESULTS/KPIs • Achieve high patient satisfaction scores in line with company benchmarks., • Meet or exceed financial targets and KPIs for revenue and cost management., • Ensure team performance targets are met and promptly address any issues., • Foster staff development and retention through effective training and feedback., • Maintain optimal operational efficiency in resource and facilities management. Skills: • Empathy and Patient Focus: The ability to understand and prioritise patient needs and deliver exceptional customer service., • Performance Management: Skills in monitoring, reporting, and managing performance, with the capability to develop and implement contingency plans., • Financial Acumen: Understanding of budgetary management, P&L accounts, and financial performance optimisation., • Operational Efficiency: Skills in resource management, maximising capacity, and ensuring efficient use of staff, facilities, and equipment., • Leadership and Team Management: Strong leadership qualities, capable of motivating and managing teams, providing feedback and fostering a positive work environment., • Communication: Excellent verbal and written communication skills for effective interaction with staff, patients and directors., • Organisational Skills: Ability to multi-task, prioritise effectively and manage a fast-paced environment., • Regulatory Compliance: Knowledge of statutory policies and regulations, including HR, health and safety, CQC and HFEA requirements., • Problem-Solving and Decision-Making: Ability to address and resolve issues promptly, with a strategic approach to overcoming challenges., • Change Management: Adaptability to handle change and challenges in a dynamic healthcare environment., • Customer Service Excellence: A passion for delivering a world-class healthcare experience for patients. Experience / Personal Specification: Essential: • Minimum of three years of management experience in private health, beauty/spa, hospitality, retail, or service sectors., • Proven experience in a target-driven, fast-paced environment., • Excellent people management skills, with a track record of building and leading high-performing teams., • Strong organisational and communication skills., • Experience with P&L accounts or budgetary management for cost control., • Good understanding of statutory policies, including HR and health and safety. Desirable • Positive, ‘can do’ attitude with the ability to handle change and challenges., • Demonstrated drive, determination, and the ability to navigate daily management challenges., • Experience with CQC policies and procedures is a distinct advantage. Experience & Qualifications • Degree level education or equivalent, • Operational leadership experience, preferably within the healthcare sector, • Verifiable track record of performance, financial, and quality improvements, • Competence in managing local teams and financial budgets CONFIDENTIALITY The post holder must maintain the confidentiality of information about patients, clients, staff and Create Health Clinics’ business in accordance with the HFEA Code of Practice, the Code of Confidentiality of Personal Health Data, the Korner Report on confidentiality, the Data Protection Act 1998 and Caldecott principals. CONSCIENTIOUS OBJECTION The Human Fertilisation and Embryology Act 1990 specifies that “No person who has a conscientious objection to participating in any activity governed by this Act shall be under any duty, however arising, to do so. In any legal proceedings the burden of proof of conscientious objection shall rest on the person claiming to rely on it.” HEALTH & SAFETY Employees must be aware of the responsibilities placed on them under the Health & Safety at Work Act (1974), to ensure that the agreed safety procedures are carried out to maintain a safe environment for employe

Summary Please ensure you read the below overview and requirements for this employment opportunity completely. £46,000- £66,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re confident, inspiring and always ready to get hands-on. Just like you. As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you’ll lead from the front and guide us toward success. You’ll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. What you'll do • Motivate and support your team, learning from our Company Values, • Confidently create an environment where every colleague can achieve their best work, • Be responsible for managing and improving the day-to-day operations and performance of your store’s KPIs, • Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks, • Make sure that excellent Customer Service is given to everyone who shops with usWhat you'll need, • Experience leading and developing a team in an exciting, fast-paced environment, • Excellent time-management, delegation, and problem-solving skills, • A pride in offering unmatched support to your customers and your team through every shift, • Strong communication skills to tackle even the trickiest conversations, • The confidence to monitor, manage and improve your store’s key performance indicatorsWhat you'll receive, • 30-35 days holiday (pro rata), • A fully expensed company car or car allowance, • 10% in-store discount, • Contributory pension scheme, • Enhanced family leave, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. xrnqpay If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home D

Key Responsibilities Supervise and support the on-site cleaning team Carry out hands-on cleaning duties alongside the team Maintain hygiene and cleanliness standards across all customer areas Lead by example and motivate the team Support training and induction of new starters Ensure cleaning schedul

Support the MIS Manager to contribute to the provision of an effective, customer-focused MIS service with particular responsibility to ensure that the Academy operates a robust compliance matrix to facilitate full assurance to both external and internal auditors. Job Vacancy: Training Academy MIS As

The ideal candidate will have confident communication skills, attention to detail, and experience in customer service or administrative roles.

Quality Technician I am seeking a detail-driven Quality Technician to support the Quality and Engineering teams of a global manufacturer based in Knutsford. The ideal candidate will be confident working with material certifications, suppliers and internal departments to ensure full compliance with company and customer requirements. Key Responsibilities: Liaise with Engineering and Quality teams on certification queries. Conduct witness testing at test houses. Conduct internal audits and participate in 2nd/3rd party audits. Compile monthly QA reports and KPIs. Provide QA input for Change Management requests. Support customer return investigations using tools such as 8D. Support supplier performance reviews, audits and corrective action follow-ups. Monitor performance of new or re-sourced parts. Maintain quality procedures, work instructions and forms. Investigate product/process failures and implement corrective actions (8D, 5Y). Preferred Skills & Experience: Experience working with manufacturers, suppliers or distributors. Knowledge of quality testing methods and material standards. Strong communication skills and ability to analyse data. Proficient in Microsoft Office. Familiarity with ISO 9001, API and quality methodologies. Minimum GCSE Grade 4 (or equivalent) in Maths and English. Benefits: Salary to £35k doe Pension Company Benefits WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Are you the calm, solutions-focused person everyone turns to when something needs sorting? We're looking for a Helpdesk Operator to join a friendly, long-established business at their Knutsford head office. As part of a supportive Helpdesk team, you'll be the first point of contact for colleagues across the UK - providing guidance on internal systems, business processes and day-to-day queries. This is a people-first role where patience, empathy and attention to detail really count. What will you be doing as a Helpdesk Advisor? Providing first-line support to branches and internal teams across the UK Handling a wide variety of queries - from system access to process guidance Logging and tracking queries through to full resolution Communicating clearly and calmly with staff at all levels Learning and supporting the company's bespoke internal systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, we'd love to hear from you! Excellent communication and customer service skills Confident, calm, and professional when dealing with queries Strong attention to detail and a can-do attitude Able to take ownership and follow issues through to completion Keen to learn new systems and processes What will you get in return for your work as a Helpdesk Advisor? £26,000 per annum Full-time, 35 h per week 8:00-16:00 / 9:00-17:30 shifts 25 days holidays (+ bank holidays) Free on-site lunch served daily in the staff canteen Free Parking Pension Scheme Summer BBQ, Christmas party, and long-service rewards Genuine career stability in a supportive, family-feel environment Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database

Ecommerce Executive Exclusive opportunity via Zachary Daniels Manchester City Centre - a few minutes away from Piccadilly Station - 4 days in the office/ 1 wfh Zachary Daniels are proud to be partnering exclusively with a fast-growing performance apparel brand, to recruit an Ecommerce Executive as the business continues to scale its digital presence. This is a brilliant opportunity for an ambitious e commerce professional who wants hands on ownership of a Shopify store and the chance to shape the online experience for a modern, growing brand. The Role: As E commerce Executive, you will work closely with the Head of Ecommerce to manage and optimise the Shopify platform, ensuring product pages, collections and site experience drive conversion and customer engagement. You will support seasonal campaigns, product launches and ongoing site improvements, using data and insight to recommend changes that improve performance. This is a hands-on role combining creativity, analytics and technical learning, with training provided where needed. What we are looking for? We are keen to speak to candidates with hands on experience using Shopify who enjoy improving websites and spotting opportunities to enhance customer experience. You will be commercially curious, data led and comfortable working cross functionally with marketing, creative and operational teams. A basic understanding of Shopify themes, Liquid, HTML or CSS is beneficial but not essential. Why apply? is at an exciting stage of growth, with strong momentum, new product innovation and expanding distribution. This role offers genuine development, exposure to senior stakeholders and the opportunity to make a real impact on conversion, revenue and customer experience. The role is based in Central Manchester with four days per week in the office and offers a salary of £28,000 to £32,000. Zachary Daniels are managing this role exclusively and early applications are strongly encouraged. For a confidential conversation, please apply or contact the Zachary Daniels team directly. BH35157 TPBN1_UKTJ

The Role Permanent Full Time Rubix is recruiting a Regional Insite Manager to lead the day-to-day operational delivery of our Insite Engineering Stores service across the 2SFG UK Poultry estate. This role sits within Region Key – a major strategic function, responsible for over 100 multi-sited customer locations across the UK plus the Rubix Customer Hub, based in Wolverhampton. You'll set the standard, coach site teams, protect service levels, and drive continuous improvement, stock accuracy, and commercial performance. Key Responsibilities Leading operational delivery across multiple UK Poultry Insite's, ensuring consistent standards, compliance, and performance. Direct line management of Insite Managers and Insite colleagues (capability, performance, development). Own key KPIs (e.g., Safety, OTIF/service level, stock accuracy, inventory value, aged/obsolete stock, Cost Savings). Drive inventory control and governance: perpetual inventory, cycle counting, root-cause of variances, adjustments and audit readiness. Partner with Group Procurement, Group Engineering, site Engineering and Operations leaders to understand critical spares, improve availability, and reduce downtime risk. Implement and sustain Lean / CI and 5S standards (visual management, standard work, problem solving, action plans). Manage escalations and service recovery when issues arise—fast, clear communication with stakeholders. Support supplier engagement and performance (lead times, quality, pricing, alternatives/OEM conversion where applicable). Ensure systems discipline and data integrity (stores platform usage, catalogue controls, part numbering/UoM, clean master data). Deliver reporting packs, performance reviews, and improvement roadmaps with measurable outcomes. Key Skill / Qualifications Proven experience leading multi-site operations in an Insite stores, MRO, engineering supply chain, or similar environment. Strong people leadership: confident managing managers, setting expectations, coaching performance, and building a high-performing culture. Solid understanding of inventory management (min/max, ROP/ROQ, ABC classification, cycle counting, stock turn, obsolescence). Comfortable working with data and KPIs—able to diagnose issues and turn insight into action. Customer-facing, credible communicator with the ability to influence Engineering and Operations stakeholders. Continuous improvement mindset (Lean/5S/problem-solving); able to implement standards and sustain them. High standards around H&S, compliance, and audit discipline. Full UK driving licence and willingness to travel regularly across the UK. TPBN1_UKTJ

Monday Friday 40 hours per week 20 days holiday + 8 Bank Holidays Free onsite gym membership Free onsite parking Meals on duty included Uniform provided Overview Set within a vibrant corporate campus surrounded by nature, our main restaurant is one of the busiest hospitality destinations on site serving high footfall, multiple service periods, and a steady flow of corporate guests and employees every day. As an F&B Supervisor , youll play a key role in ensuring the restaurant operates seamlessly. Youll support daily service in the main restaurant and assist other areas when required, guide the front-of-house team, and help maintain exceptional standards during peak periods. This role is ideal for someone who thrives in a fast-moving, high-volume corporate environment, enjoys motivating a team, and takes pride in delivering warm, professional, and efficient service. Driving is essential due to the rural location. Responsibilities Supervise front-of-house operations across the restaurant, cafés, and lounge areas. Support and guide team members to ensure smooth and efficient service. Maintain high levels of customer service, presentation, and guest satisfaction. Assist with team briefings, rotas, training, and daily operational planning. Ensure compliance with health, safety, hygiene, and allergen standards. Respond to service demands proactively during busy periods. Collaborate closely with the catering management team to uphold standards and consistency. Lead by example, fostering a positive, supportive, and professional team culture. Requirements Experience in a supervisory F&B or high-volume front-of-house role. Strong leadership and communication skills, with the ability to motivate teams. Excellent organisational abilities, especially in fast-paced service environments. Customer-focused mindset with a passion for delivering outstanding service. Confidence managing multiple tasks and outlets simultaneously. Knowledge of food safety, hygiene, and allergen compliance. Professional, positive attitude, with flexibility to support the wider team. Must be a driver due to location and limited transport links. About ISS ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Through intelligent solutions, high standards, and people who care, we help customers achieve their purpose whether its hospitals healing patients, businesses innovating, or airports bringing passengers home safely. Everyone at ISS has the opportunity to grow, develop, and make a difference. ISS is proud to be a diverse and inclusive employer. TPBN1_UKCT

Operational Improvement Executive / Analyst Alderley Edge | £30-34k | Huge progression opportunities | Are you the person who always says, 'There must be a better way to do this'? Do you naturally spot inefficiencies, question outdated processes, and enjoy finding smarter ways of working? We're looking for a curious, proactive and resilient individual to join a growing Business Improvement team within a dynamic residential property group. This isn't a corporate change consultant role. It's hands-on, practical and delivery-focused. You might currently work in: Retail operations Hospitality management Customer service Property or lettings Multi-site operations And be ready for your next step (or first) into operational process improvement. What You'll Do: Analyse operational workflows Identify inefficiencies and remove blockers Improve systems and ways of working Support automation and AI-led initiatives Measure performance improvements Work across teams to embed practical change We're not looking for years of formal change management experience - we're looking for mindset. You'll need to be: Naturally inquisitive Analytical but practical Confident communicator Organised and delivery-focused Tenacious and resilient Tech savvy Benefits: 22 days' holiday, increasing by one day per year of service up to 25 days + Christmas shutdown + bank holidays.. Workplace pension (statutory contributions). Free breakfast and lunch provided in our onsite restaurant. Free onsite parking and 5-minute walk from train station and bus stops. Onsite padel court. Complimentary tickets to Stockport County FC. A year-round calendar of social and wellbeing events. If you're interested in business improvement, operations, automation and making organisations work smarter - this could be your next move. Apply now to find out more. TPBN1_UKTJ

San Carlo Alderley Edgeare hiring a Floor Manager! C ompetitive Industry pay (based on salary & Tronc) Our story The Distefano family, spanning two generations, started San Carlo over 30 years ago and seen it grow to twenty-five authentic Italian restaurants across the UK from Covent Garden, Piccadilly and Knightsbridge in London to Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing number overseas including Kuwait, Bangkok and Qatar and with new sites set to open in Miami. Colleague Benefits: Free Meals on Duty - Delicious, healthy meals, all free 50% Staff Discount - For you and your friends and family, in any of our restaurants around the UK Refer a Friend - Bring your friends and earn up to £1,000 per person Elevate Training Academy - Commitment to training and continuing professional development with our San Carlo training app Volunteering Days - Give back with dedicated volunteering days, making a positive impact in your community Squadra App - Offering you discounts and rewards with thousands of companies worldwide Wagestream - Access to earned pay at any point of the month Legal and Financial Advice - Free legal and financial advice for you and your family Colleague of the Month - Monthly recognition awards where all San Carlo colleagues are celebrated San Carlo Awards - Our annual San Carlo Awards, dedicated to celebrating the incredible talent and hard work of our colleagues Global Opportunities - The chance to work at one of our many international restaurants, from Dubai to Miami Best in Class Pension - San Carlo are partnered with an industry-leading pension provider, ensuring your hard work today supports your tomorrow Key Responsibilities: Delegate work assignments, find the right person and assign them the right job adapting to the skill and necessities. Assist in the recruitment for new employees for the restaurant. Ensure smooth running of the restaurant and ensured restaurant is staffed at correct levels each day. Ensure delivery of high standard of service at all times. Support employee performance and encourage to an acceptable standard. Assist and support training and development of all employees. Deal effectively with customer complaints Required Qualifications & Experience: 2 years experience in a similar role Team management experience Excellent communication skills Meticulous attention to detail, highly organised and capable of handling multiple tasks A proactive self-starter who can work independently with good judgement and minimal direction TPBN1_UKCT

Junior Sous Chef - Alderley Edge - Up to £15.00 per hour - 40 hours per week 4 day week - Wednesday to Sunday We are looking for a Junior Sous Chef to join the talented kitchen team at our stunning hotel, The Alderley Edge. We are looking for an experienced CDP ready to develop their career. The successful candidate will run all sections of the kitchen, be used to working with delicious fresh food and have some banqueting event experience. What we offer our Junior Sous Chef Annual profit share, ensuring you share in the success of the company 30% discount on food and drink across our pubs and inns for you and friends and family 50% off food when on shift Discounted stays in our hotels and inns A fair share of tips Wellbeing support with our Employee Assistant Programme Great opportunities to grow in your role and progress your career Access to JW BenefitHub, giving you access to a huge range of high street and online discounts What a Junior Sous Chef does at the Alderley Edge : Lead the team to run all sections of the kitchen Support with menu development, stock management and maintaining a safe and compliant kitchen Provide guidance to junior kitchen staff members Ensure that high standards and attention to detail are maintained, working with the team to achieve and maintain 5* Scores on the doors Continuously motivate the team to make sure that fresh quality food is presented each time The Sous Chef plays an integral role in training and development junior team member Where you will be working: With 50 stunning bedrooms and our superb Grill on the Hill restaurant offering a relaxed dining experience for up to 70 guests, the Alderley Edge Hotel is an iconic Cheshire institution. Our brigade of talented chefs work with the best fresh produce in our well equipped kitchen under the leadership of talented Head Chef. With great facilities and an open pass, it's a great place to work. You will have the opportunity to constantly develop and progress your career. We also offer a Lounge Bar menu and banqueting and events for up to 120 guests. Front of house, we offer a superb range of quality cocktails, excellent wines and premium spirits. We're a close-knit team who strive to provide the very best in customer service. Whether back of house or out front, under the leadership of General Manager Linda, you will have the opportunity to be your best every day all whilst working as part of a fun and friendly team. We are located close by to all major motorway networks & are easily accessed from Wilmslow , Macclesfield , Stockport, Knutsford and south Manchester. Come and join the team! TPBN1_UKCT

Position: Road Freight Operator Location: Wythenshawe Hours: Mon - Fri, 9:00 - 17:30 (Flexible start and finish times) Hybrid working: 2 days from home, 3 office-based Salary: Up to £34,000 (Negotiable) Are you looking to join a logistics business where you're more than just a number? Where your input matters, your voice is heard, and you're part of a company owned by its people? We're hiring a Road Freight Operator to join our thriving, people-first logistics team based in Wythenshawe. With an employee-owned structure at the heart of our success, we invest in our team, celebrate achievements, and build careers - not just job titles. If you're passionate about road freight, thrive in a fast-paced environment, and want to work for a company that genuinely values its people, this could be the role for you. Key Responsibilities Manage end-to-end road freight operations for a portfolio of clients Act as the primary contact for customer accounts, ensuring service excellence Build and maintain strong client relationships through proactive communication Negotiate rates with hauliers and suppliers to deliver cost-effective solutions Provide quotations and track market trends to remain competitive Coordinate collections and deliveries across the UK and Europe Monitor and resolve operational issues, ensuring on-time performance Prepare and manage all necessary documentation for shipments Collaborate with internal teams to support account growth and retention Support the sales team during client visits and account reviews What We're Looking For Previous experience in road freight forwarding/operations Strong commercial awareness and customer service skills Confident in managing accounts and building long-term relationships Excellent organisational skills with the ability to multitask A proactive problem-solver who can stay calm under pressure Why Join Us? Employee-owned business - when we succeed, you benefit Enhanced benefits package Supportive team culture focused on collaboration and personal growth Regular training and professional development opportunities Modern offices in Wythenshawe with excellent transport links Be part of a business that puts people before profit Ready to take the next step in your logistics career? Apply now and become part of a company where your work genuinely makes a difference. WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Join Integrated Air Systems as a Part-Time Spares & After-Sales Administrator. Support global engineering projects, export documentation and customer care in an employee-owned, people-first business. Spares Aftersales Administrator & Export Documentation Coordinator Wilmslow, Cheshire, SK9 3LA – Office based Part-time (with the potential for full-time) Permanent position Competitive salary dependent on experience Please Note: Applicants must be authorised to work in the UK Integrated Air Systems is a leading global provider of engineered air systems and complete end-to-end project management solutions. Renowned for quality, innovation and exceptional customer service, we deliver complex engineering projects worldwide. The Role We are seeking a highly organised and proactive Part-Time Spares, After-Sales Administrator & Export Documentation Coordinator to play a central role within our operations team. Key Responsibilities: Manage end-to-end spares and parts administration, including creating spare parts lists, customer spreadsheets, pricing and ad-hoc quotations Process spares orders from booking through to dispatch, coordinating shipments and preparing all commercial and export documentation, including complex USA paperwork and Chamber of Commerce requirements Maintain accurate tracking and shared documentation to ensure visibility of order progress and export compliance Provide administrative support to Sales, Project and Accounts teams, including order processing, invoicing, record maintenance and PA support to Company Directors Develop and maintain key operational databases, update CRM pricing, and support continuous improvement initiatives, events and wider business activities The Ideal Candidate You are an experienced administrator who enjoys variety, responsibility and being at the heart of a busy engineering or manufacturing business. About you: Administrative experience within an engineering, manufacturing or technical environment Strong Excel skills with confidence using spreadsheets, databases and CRM systems Excellent organisation, attention to detail and communication skills A proactive, adaptable and solution-focused approach with a collaborative, can-do attitude Experience with export documentation (desirable, but training provided) A genuine interest in a meaningful part-time role with long-term potential Benefits Varied part-time role with the potential to become full-time Competitive pro-rata salary and benefits package BUPA Health Insurance and BUPA Cash Plan after successful probation Employee Ownership Trust benefits – share in company success Supportive, friendly and forward-thinking workplace Opportunity to shape processes and become a key point of expertise How to apply for the role: If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include After-Sales Administrator, Spares Coordinator, Export Administrator, Sales Administrator, Engineering Administrator, Logistics Administrator, Operations Administrator, Customer Support Administrator, Technical Administrator, Office Administrator TPBN1_UKTJ

About Us The Club Company is a premium collection of 18 golf and country clubs across the UK. We blend golf, fitness, and wellness to offer a complete lifestyle. Our clubs feature championship standard golf courses, fitness facilities, swimming pools, tennis courts, bars, eateries and accommodation. Our locations are what set us apart; beautiful grounds, picturesque views, and space to create that feel-good environment. Our mission is to be the premier collection of golf and country clubs in the UK, offering members a feel-good experience through health and wellness, golf and more. To us, nothing beats spending time at one of our clubs. We're hugely proud of our facilities and the experience on offer and continuously strive to maintain the highest levels of service and standards. We create a feel-good experience through our CARE values: Caring, we are hosts with heart, helpful and respectful to customers – putting people first. Ambitious, we are enterprising, fearless to reach the result and innovating – never giving up. Respectful , we are considerate, establishing the needs of others, working efficiently and caring about high standards - with great attention to detail. Energised, we are smile seekers, setting a positive tone and enjoying what we do! Happy to be at work and enthusiastic within a feel good environment. Benefits: As well as a competitive salary, we offer a range of fantastic benefits designed to support your well-being, career growth, and work-life balance: • Complimentary access to our health club, group exercise classes, and golf facilities. • Bonus holiday days to reward long tenure - because we truly value commitment. • Wedding Day off (conditions apply). • Birthday Day off (conditions apply). • A paid Volunteer Day to support causes you're passionate about (available after one year's service). • 70% off meals while on duty and 25% off when off-duty. • 25% off retail. • 25% off spa treatments (if booked and taken on the day). • Discounted membership for a friend or family member, so your loved ones can enjoy the benefits too (available after probation and on a minimum 16 hours per week contract). • Access to our Employee Assistance Programme, offering support for any challenges you may face. • Personal development programs to support growth and for the considerable opportunities in our expanding group. • Take advantage of our Cycle to Work scheme for a greener commute. • Exclusive competition opportunities for team members with a golf handicap. • Wagestream, offering financial flexibility. • Free parking. • Uniform provided. The Role: We are looking for an enthusiastic and motivated Golf Operations Assistant to manage the daily operations of our Golf Pro Shop, ensuring its smooth and efficient running. You will create attractive merchandising displays to maximise sales and provide excellent customer service in line with The Club Company's standards. Your responsibilities will include keeping the shop well-stocked, clean, and welcoming. You will work closely with the Golf Operations Manager to meet sales targets and drive the business toward its annual retail budget. Managing customer play, processing bookings, and handling charges for golf buggy usage will be key duties. You will also promote daily sales and special offers, assist with product selection, and operate the point-of-sale system. You will also monitor merchandise receipt, assist in selecting tournament products, and coordinate with the Course Marshall to ensure efficient operations, providing feedback to senior management. If you have a passion for golf, enjoy providing excellent customer service, and have a keen eye for retail management, we'd love to hear from you. Experience & Skills Required: • Previous experience in a golf shop environment desirable. • GCSE qualification. Schedule: • We operate a 7-days a week business, between 0600 to 2300 • Shift patterns will vary as per business requirements and encompass all opening hours - weekends and bank holidays Embracing You: We embrace diversity and equality, we are committed to building a team with a variety of backgrounds, skills and views. Everyone is welcome, as an inclusive workplace, our team are comfortable bringing their authentic whole selves to work. Be yourself - we like it that way! TPBN1_UKCT

We are looking for an Assistant Manager to join our talented management team. What we offer our Assistant Managers: Annual profit share, ensuring you share in the success of the company 30% discount on food and drink across our pubs and inns for you and friends and family 50% off food when on shift Discounted stays in our hotels and inns Wellbeing support with our Employee Assistant Programme Great opportunities to grow in your role and progress your career Access to JW BenefitHub, giving you access to a huge range of high street and online discounts What an Assistant Manager does at JW Lees: Get the best from your team. Leading by example, offering great service and motivating the people around you. Be an expert in communication and be passionate about making every customer visit memorable. You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business. Take ownership of problems and be commercially aware. You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role About JW Lees: Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together TPBN1_UKCT

Role The Financial Controller will act as a key finance business partner to the commercial and operations teams, with a strong FP&A focus. The role requires someone to start almost immediately therefore to be considered you must be available straight away or on a very short notice period. This is a hands-on individual contributor role (no direct reports) responsible for delivering high-quality financial planning, analysis and insight; owning core financial controls, reporting and governance; and managing weekly cash flow and payment processes. You will report to the Chief Financial Officer and work closely with Sales, Supply Chain, Operations and Marketing. Key Duties Financial Planning & Analysis (FP&A) Support the annual budget, quarterly re-forecasting and monthly outlook processes for the business. Build and maintain detailed P&L models at business, channel and product/category level, including sales, margin, opex and EBITDA. Provide robust analyses of like-for-like sales, volume, price/mix, margin, and promotional performance. Partner with the commercial team to evaluate promotions, trade spend, pricing changes and range decisions, providing clear recommendations. Support S&OP / demand planning processes with financial insight, including sales phasing, inventory levels and working capital impacts. Cash Flow, Commitments & Payments Own the weekly cash flow forecast, ensuring it is accurate, up to date and aligned with short- and medium-term business plans. Track and manage cash commitments, including inventory, capex, operating costs and key contracts, flagging risks and opportunities. Oversee payment management, ensuring supplier payments are accurate, timely and aligned with cash flow priorities and approval limits. Provide regular cash and working capital insight to senior management, including clear commentary on variances and forward risks. Financial Control & Reporting Own the month-end close for the business P&L, ensuring accuracy, completeness and adherence to deadlines. Prepare and review monthly management accounts, variance analysis and commentaries for senior stakeholders. Ensure robust balance sheet reconciliations, with particular focus on inventory, accruals, rebates, trade spend and cash-related balance in conjunction with the outsourced finance function. Maintain and improve financial controls and accounting policies in line with Group standards and external regulations. Support statutory reporting, audits and technical accounting queries where required. Business Partnering & Commercial Support Act as a trusted advisor to commercial, operations and marketing teams, translating financial data into practical actions. Support and challenge data-driven decision-making across pricing, promotions, range and investment decisions. Provide financial input into supplier negotiations, including terms, rebates and promotional funding. Support channel and customer performance reviews, identifying underperformance and recommending improvement plans. Performance Management, Insight & Power BI Maintain a suite of KPIs and dashboards - e.g. sales, margin, trade spend, stock turns, cash conversion and working capital. Lead all Power BI activity for finance: define data requirements, build and maintain reports/dashboards, and drive self-serve usage across the business. Work with the outsourced accounting team and internal stakeholders to ensure data integrity and alignment between source systems, the ERP and BI tools. Identify and quantify profit and cash improvement opportunities (cost efficiencies, mix optimisation, process improvements). Systems, Processes & Projects Act as a super-user for relevant finance and reporting systems (ERP, planning tools, BI tools), with specific ownership of Power BI for finance. Support or lead finance workstreams on system upgrades, process standardisation and automation projects. Document and refine end-to-end finance, cash and payment processes to reduce manual work and control risk. Champion continuous improvement, using technology and data to streamline reporting and decision support. Experience Required Qualified accountant (e.g. ACA / ACCA / CIMA or equivalent) or QBE with strong, demonstrable experience. 5+ years' experience in finance roles, with at least 2-3 years in FP&A and/or commercial finance. Experience in FMCG and/or multi-channel retail strongly preferred. Demonstrable experience of budgeting, forecasting, management reporting, cash flow management and business partnering. Comfortable operating as a hands-on individual contributor with no direct reports, owning outputs end-to-end. Advanced Excel / financial modelling skills and strong hands-on experience with Power BI (data modelling and dashboard design). Strong understanding of retail and FMCG drivers - volume, price/mix, margin, promo ROI, rebates, stock turns and cash conversion. Excellent communication and stakeholder management skills; confident challenging and influencing senior non-finance stakeholders. Continuous improvement mindset - keen to simplify, automate and standardise processes. To be considered you must be immediately available or on a short notice period. TPBN1_UKTJ

Exterior Products Sales Advisor – £60,000+ earnings p/a A flexible opportunity that works around you – full or part time. Imagine running your own business, close to home, at your pace, and helping customers transform their outdoor spaces. Our network of over 1,200 self-employed Advisors enjoy this freedom every day and with demand for outdoor living solutions growing, we're looking to welcome new Advisors specialising in Awnings, Pergolas and Garage Doors . With over 50 years of experience and an annual turnover of £300m, Hillarys is one of the UK's most trusted home transformation brands. As we expand our Exterior offering, this is a fantastic opportunity to be part of a fast-growing product category backed by a well-established business model. What you'll do As a self-employed Exterior Advisor, you'll visit customers in their homes to demonstrate our premium range of outdoor living solutions, from fully motorised awnings to contemporary pergolas and secure, stylish garage doors. You'll help customers choose the right product, design and specification. After that, a professional Installer will take care of surveying and fitting, so you can focus on delivering excellent service and growing your business. No previous experience? No problem. Many of our Advisors started with zero background in home improvement, your personality, communication skills and passion for service matter far more. Join a virtual Discovery Session Our 45-minute virtual Discovery Sessions are the easiest way to find out more. You'll meet a current Advisor and one of our Area Managers, ask questions and get a real feel for how an Hillarys Advisor business works, all from your sofa and with zero commitment. Why this opportunity works Work for yourself, not by yourself. Our proven model includes: We handle the advertising, giving you a steady flow of customer appointments Over 70% of customers go on to purchase from their Hillarys Advisor Flexible working hours, you're in control of your diary A trusted national brand behind your business A growing product category with excellent earning potential Everything you need to get started Your one-off £2,995 investment (with flexible payment options available) includes: Full professional training on awnings, pergolas and garage doors Ongoing support and “training for life” as your business develops Premium product samples Tablet and software to manage your business Top-quality measuring and demo equipment Hillarys branded clothing plus business cards and leaflets You'll also need a valid UK driving licence to visit customers locally. Ready to explore it further? Complete the online form and join one of our Discovery Sessions to see whether becoming an Exterior Advisor is right for you. TPBN1_UKTJ

About The Role Team - D2C Health Department 35 hours, Monday-Friday shifts between 08:00-20:00,1 Saturday a month 10:00-14:00 Hybrid role -2 days a week in the office What this role is all about As an Insurance Adviser, youll be the trusted expert guiding customers to the right health cover. Your mission is simple: listen to what people truly need and match them with the best Vitality solution. Youll have meaningful conversations, share your expertise, and ensure every customer feels confident and informed throughout their insurance journey with Vitality. Were looking for someone with proven sales experience or a financial services background in a contact centre environment, combined with a natural ability to connect with people. If youre persuasive without being pushy, thrive on helping customers make smart choices, and love seeing results, this is your chance to shine. This role opens the door to progression opportunities to a Protection Adviser position, where youll be able to gain financial services qualifications and specialise in providing expert Life Insurance advice and make an even bigger impact on customers futures. If you want a role where your success opens doors to exciting growth, this is it. What you will you do as a Healthcare Sales Adviser Provide exceptional service and advice over the telephone, guiding customers through their health insurance options. Clearly explain Vitalitys unique health insurance, tailoring recommendations to the customers needs. Highlight the added value of Vitalitys wellness rewards (gym discounts, fitness devices, Cinema Rewards) and encourage engagement Tailor recommendations to match the customers needs and circumstances. Ensure customers are fully informed before making a purchasing decision, meeting FCA and internal compliance standards. Work closely with team members and managers to share best practices and maintain a collaborative environment. Proactively maintain and grow your product knowledge, taking ownership of your performance while benefiting from full support and training. Participate in ongoing development to enhance sales techniques and regulatory understanding. Represent Vitalitys mission to make people healthier and protect their lives. Demonstrate exceptional time management skills to manage the balance between new customers whilst ensuring timely follow-up conversations with your personal pipeline of customers. What you need to thrive Experience within Financial Services Ideally a proven Sales experience Confident telephone manner Full understanding and knowledge of the regulatory requirements of the FCA Strong Customer orientation and engagement skills Highly motivated with a drive to deliver sales targets and outstanding customer outcomes A driven individual with committed to personal development and progression Strong Organisation skillswith the ability to manage personal time and focus to maximise productivity and results About The Company We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024! Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place. Weve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives they benefit, our business benefits, and society benefits. Were successful because we attract, develop, and retain the best people and because we care. Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Ready to find out if were the right fit for you? We cant wait. Diversity & Inclusion At Vitality, were committed to diversity and inclusion because its good for our employees, for our business, and for society. We welcome applications from individuals of all backgrounds, experiences, and perspectives. Vitalitys approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible. TPBN1_UKTJ