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Looking for psychology/behavioural science students who want to do research that actually gets used. We're building a platform that predicts employee burnout 2-4 weeks before it happens. The AI can spot the warning signs, but here's the problem: managers don't know what to do with that information. They can see someone's struggling, but they don't know when they're "allowed" to step in, what to say, or what actually helps versus what makes things awkward and weird. That's the gap we need to close. What we need Someone to build an evidence-based intervention library grounded in Self-Determination Theory. This means: • Manager conversation guides that don't sound like corporate HR speak, • Self-care suggestions for employees that aren't just "take a bath", • Team intervention protocols for when multiple people are burning out, • Literature review What actually works for burnout recovery? What's the evidence for autonomy-supportive leadership? When does psychological safety training stick versus when does it fail? Map the effect sizes, quality ratings, contextual factors., • Write the damn thing : Manager guides need opening scripts that don't sound robotic, questions that create space for honest conversation, action plans that actually get done. Employee self-care acts need to address specific needs (autonomy vs. competence vs. relatedness vs. just exhaustion), work for different contexts (remote vs. office, high energy vs. depleted), and have some scientific backing for why they might help., • Organise it so developers can use it Tag everything, create selection logic, structure the database. This is volunteer to start - we're bootstrapped and honest about that. But here's what happens if the pilots work: • We're raising funds in 2026. If you do great work on this and want to stay involved, there's a real path to a paid role as we scale. Could be continued consulting during pilots (analysing what's working), could be joining the team properly, could be co-authoring research papers if we publish., • We're not promising anything we can't deliver, but the trajectory is clear: volunteer foundation work now, paid opportunities if we raise and you want them.Who this works for, • You're studying psychology, organisational behaviour, occupational health, something adjacent., • You care about whether interventions actually work, not just whether they sound good., • You're comfortable diving into literature, or at least excited to learn., • You want portfolio work showing you can bridge research and practice, not just review papers., • Previous work experience doesn't matter. Genuine curiosity about this problem does.What you get out of it, • Practical experience translating research into something usable., • Mentorship from someone who actually works in this field., • A portfolio piece that shows a rare skill (most psychology students can critique studies, fewer can design interventions people will actually use)., • Potential co-authorship if we publish findings. I spent the next 20 years paying that forward. DMAFB brings that same idea into workplaces - predict who's struggling, mobilise acts of kindness and support before things get bad. We've got several hundred volunteers signed up for testing, partnerships with Brunel and London Met building the tech. We finished Founder Institute, we're deliberately not doing more accelerators. MVP launches end of December, pilots start January. Your intervention framework is what makes those pilots actually work instead of just being another wellbeing initiative that fizzles. How to apply Send us three things: 1. Who you are (2-3 sentences, doesn't need to be formal), 2. Why this interests you (what draws you to this problem specifically?), 3. One quick intervention design sample Pick any workplace challenge you've noticed or studied. Show me: • The specific problem (not "burnout" but like "employee can't disconnect after work hours"), • What you'd recommend based on evidence, • 1-2 citations supporting it Time: 15-20 hours/week Location: Completely remote Meetings: Weekly check-in with team async communication otherwise Applications reviewed rolling - if you're interested, don't wait. Why this actually matters Most burnout is preventable if you catch it early enough. The problem isn't detection (we can predict it 2-4 weeks out). The problem is the gap between "I can see this person is struggling" and "I know what to do about it." Your work will help us close that gap. That's immediate, tangible impact. That's why this matters. #Psychology #OrganisationalPsychology #WorkplaceWellbeing #BurnoutPrevention #SelfDeterminationTheory #BehavioralScience #RemoteWork #VolunteerOpportunity #StudentResearch #AppliedPsychology

Position Overview The Technical Account Manager (TAM) is responsible for managing a portfolio of high-value customers, acting as their primary technical point of contact to ensure ongoing account health, successful product adoption, and satisfaction. In this role, you will proactively facilitate technical escalations, coordinate cross-functional teams to address customer needs, and deliver regular business reviews to demonstrate value and align on objectives. The TAM will be measured by customer satisfaction scores, gross dollar retention, and the ability to anticipate and mitigate churn risk through exceptional customer engagement and support. Responsibilities And Deliverables • Manage a portfolio of high-value customers, building trusted, strategic advisor relationships while ensuring the ongoing health, satisfaction, and success of each account., • Proactively evaluate and identify opportunities to improve processes and systems that enhance the customer experience and maximize solution value., • Collaborate cross-functionally with Sales and Customer Success teams to deliver a seamless and comprehensive account management experience for high-value customers., • Partner with Support and Services teams to ensure technical requests and issues are prioritized, escalated, and resolved in a timely and efficient manner., • Monitor customer health and support metrics, creating actionable plans to address risks and improve retention., • Serve as a technical point of contact, addressing customer requests and concerns directly where possible, and coordinating with internal resources for additional support when needed., • Develop and maintain a deep understanding of the product, including features, applications, and integrations, to provide informed technical guidance to customers., • Gain a thorough understanding of each assigned customer’s account history, software configurations, and integrations to provide tailored technical support and advice., • Participate in advanced technical triage meetings, presenting customer-specific challenges and contributing expertise to ongoing investigations., • Translate customer problems and requests into actionable technical requirements for internal teams, and communicate technical solutions back to customers in clear, customer-friendly terms., • Coordinate across departments to ensure customer inputs are addressed by the appropriate teams and requirements are met effectively., • Attend customer executive business reviews, providing insights into technical outcomes, solution performance, and future opportunities., • Act as the primary escalation point for technical and engineering issues, ensuring swift resolution, clear communication, and regular status updates to customers., • Leverage Fortive Business System tools to identify and resolve problems, optimize processes, and drive continuous improvement., • Contribute to the ongoing enhancement of the Technical Account Management program by identifying areas for process optimization and implementing best practices. Organizational Alignment • Reports to Senior Director, Support Qualifications Skills & Work Traits • Extraordinary people skills: must be empathetic, patient, confident, good-humored, and able to interact well with a broad spectrum of personality types., • Strong problem-solving skills with ability to analyze and make an educated decision., • Strong written and verbal skills; including the ability to present technical issues to a non-technical audience., • Intelligent, self-motivated, quick thinking, and fast learning., • Excellent prioritization and organization skills., • Understanding of KanBan, GAMP, SDLC, and Basic Troubleshooting Methodologies., • Understanding of Environmental, Health, Safety or Quality is considered an asset., • Bilingualism is considered an asset. Technical Competencies • Understanding of application programming languages (ASP.NET, XML, Java Script), database languages (SQL, T-SQL), transaction tracking (developer tools, New Relic, system tracing), Microsoft office, screen capture, and time tracking tools., • Solid understanding of web-based application architectures., • Knowledge of object-oriented design principles., • Prior experience with CRM and Support applications. Experience • Minimum 3 years of experience in the technology industry (preferably SaaS) working in Customer Success, Account Management, Consulting, Technical Support, Project Management or Engagement Management. Education • Bachelor’s Degree or College Diploma in Computer Science/Information Systems, or equivalent Experience., • An MCSE certification is an asset. Other Requirements • Please note that this role requires a satisfactory Criminal Background Check and Public Safety Verification Fortive Corporation Overview Fortive’s essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Intelex Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex’s friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit to learn more. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at . Bonus or Equity This position is also eligible for bonus as part of the total compensation package. Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex’s friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit to learn more. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at . This position is also eligible for bonus as part of the total compensation package.

Our mission We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... How you'll help us achieve it Wave is now the largest financial institution in Senegal and Côte d'Ivoire, with millions of users, growing rapidly year-on-year. And, we’re still in the early days of our product roadmap and potential impact on people’s everyday lives. You’ll lead the database reliability team, which ensures that Wave’s databases are as “always up” as possible and can scale as our user base grows. Database reliability is critical to Wave for two reasons: • We’re one of the fastest-growing financial services ever, which causes a steady stream of new scalability challenges. As an engineering manager, you will: • Support the engineers in architecting, maintaining and evolving reliable, high-performance database technologies across multiple environments., • Mentor and coach a diverse, globally distributed team of DB engineers., • Shape and refine processes like incident response, postmortems, and capacity planning to ensure smooth ops., • Collaborate with infrastructure, product, and security teams on platform database initiatives., • Drive best practices for monitoring, cost optimisation, and performance tuning in Postgres, CockroachDB and any future database we adopt., • backend: Python 3 (+ mypy), • API layer: GraphQL, • android frontend: Kotlin/Jetpack, • iOS frontend: Swift/SwiftUI, • web frontend: TypeScript/React, • database: Postgres/CockroachDB, • infrastructure: GCP/Terraform, • orchestration: KubernetesKey Details, • This is a fully remote role. Candidates must be based in one of our talent hub countries (UK, Spain, Kenya and Ghana) or in one of our operating markets in Africa including Senegal, Côte d'Ivoire, or Burkina Faso., • Wave provides a yearly $1,200 stipend to support coworking meetups with teammates., • Remote team members are expected to travel to our operational markets (e.g. Senegal or Côte d'Ivoire) at least once a year. Exceptions apply, but we’ve found this key to understanding our users and product., • Our salaries are competitive and are calculated using a transparent formula. For this role, depending on your level and location, we offer a salary of up to $178,200 USD, plus a generous equity package., • Major benefits:, • Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country)., • 6 months of fully paid parental leave and subsidized fertility assistance., • Flexible vacation, with most folks taking between 21-30 days exclusive of statutory holidays., • $10,000 annual charitable donation matching.Requirements, • You have at least five years of experience as a manager supporting database or storage teams., • You’re in a timezone between GMT-1 and GMT+3., • You’re willing to travel to Africa once per year for ~6 days (Wave covers all costs)., • You will have demonstrable people management experience: coaching, performance evaluation, mentorship, and career development., • You have relevant project management experience: specifically prioritisation, tracking schedules and deadlines, communicating across team/org boundaries., • You have experience managing process design: running a smooth on call rotation, incident response, postmortems, load testing, capacity planning, etc., • You have hiring experience: predicting staffing needs, designing interview loops, evaluating candidates, assisting with closing candidates at offer stage.Technical Skills, • Proven track record of running mission-critical databases in production (replication, backups, migrations, HA/DR)., • Skilled with Kubernetes and container orchestration (experience running DB workloads in K8s is a bonus)., • You have experience working in Cloud (preferably GCP) or Data Center infrastructure.You might be a good fit if you, • Care a lot about working on software whose mission you believe in. Working at Wave positively impacts millions of lives through fast and cheap mobile money services. By helping us stay reliable and scalable, you’ll have a big impact on the lives of lots of underserved people., • Want to be part of an engineering culture that values simple and straightforward architecture over cutting-edge shiny tech. This helps us keep Wave simple to operate and makes it easier to achieve our reliability goals., • Want to work on a team where it’s easy to collaborate. Our mission-focused culture makes sure that everyone you’ll work with is here primarily for the same reason—to make our users’ lives better. That alignment makes it easy to work with anyone across the company, even if there’s some tension between your short-term goals. This is especially helpful for teams like infrastructure that collaborate closely with many other product teams., • Building tooling to observe and debug outages and performance problems, • Hardening Wave’s backend to be more resilient to incidents, • Enabling product teams to discover and fix reliability/performance issues in code they own, • Scale our databases to handle 10x load, • Automate backup, disaster recovery, and several maintenance operations We move as fast as possible. Speed matters. It lets us try things quickly, get feedback early, and course-correct while it’s cheap. So we write small PRs. We aim for MVPs. We leave TODOs and file follow-ups. We don’t over-perfect v1. That said, we’re building a financial product. Some things—like money movement, correctness, or security—deserve more caution. We like boring technology. We favor tools that are reliable, well-understood, and easy to debug. This keeps us focused on solving meaningful problems instead of wrestling with unpredictable infrastructure. If a new technology helps us move faster, build safer, or solve a real need, we’ll consider it. But we don’t adopt tools just because they’re new—we adopt them because they’re right. Simplicity is a strategy. It lets us focus our energy where it matters most: serving our users. Our team • We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world., • We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most., • We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production., • We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa. We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals. Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. How You'll Make an Impact: As a Staff Software Engineer, you will help deliver an exceptional product experience to our customers all around the world. This could be for hotel guests, creating a user experience that makes travelers feel welcome, comfortable, and inspired to share the joy of travel with others. Or it could be for our accommodation providers, building trusted, simple, easy-to-use features to support key aspects of their daily business. Helping nearly 10,000 properties globally to process billions in transactions every year. Our Payments Team: At Cloudbeds, our Payments tribe builds the systems that keep money moving securely, efficiently, and globally for thousands of our customers. We love solving complex, interconnected problems, integrating with global partner APIs, designing for compliance and security, and constantly iterating on better, more scalable payment solutions. Working on Cloudbeds Payments means joining a supportive, collaborative group of engineers who are building the financial backbone of the industry, together. What You Bring to the Team: • Develop in the existing codebase using Java and PHP, • Ownership mindset: You take responsibility for the quality and reliability of your contributions, collaborating closely with peers to design, build, and operate systems together., • Technical excellence: You write clean, maintainable, and well-tested code. Caring deeply about system quality, performance, and scalability. Assist in researching new technologies to ensure the best fit, quality, and outcome., • Security and compliance awareness: You understand the importance of PCI, data privacy, and secure-by-design principles in payment systems., • Continuous learning: You’re curious about how things connect across the platform, eager to learn from peers, • Mentor to other engineers, • 7+ years of web application software engineering experience of Java (Spring), • 3+ years of PHP (preferred) or other programming languages, ie. Python, • 5+ years of production experience with PostgreSQL or MySQL, with a track record of optimizing database performance for high-volume applications, • 3+ years of experience in designing and developing event-driven services, • Hands-on experience with IaC (ArgoCD, Kubernetes, Terraform), AWS, Kafka, • Experience in the Payments domain, • Experience within an organization that focused on high availability, scalability, security, automation, and observability., • A strong business sense and ability to collaborate with leadership and non-technical stakeholders on highly visible projects., • Dedication towards observability by leveraging metrics, experiments, and prototypes to ensure decisions are data-driven., • Experience in engineering software for large-scale solutions, utilizing modern tooling to get you there, and Experience with large-scale Domain Driven Design, • Solid understanding of secure software engineering with experience in regulated environments; familiarity with PCI-DSS, similar compliance frameworks preferred., • Experience working with a remote-first and globally distributed team Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas. What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at ___ Company ___ to Check Out! • Best All-In-One Hotel Management System | HotelTechAwards (2025), • Overall 10 Best Places to Work | HotelTechAwards (2025), • Most Loved Workplace® Certified (2024), • Top 10 People’s Choice(2024), • Deloitte Technology Fast 500 (2024) Discover our Benefits:, • Remote First, Remote Always, • PTO in accordance with local labor requirements, • 2 corporate apartment accommodations for team member use for free (San Diego & São Paulo), • Monthly Wellness Fridays - enjoy an extra long weekend every month, • Full Paid Parental Leave, • Home office stipend based on country of residency, • Professional development courses in Cloudbeds University Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 858-201-7832 or via email at . Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

Job Title: Recruiter – Technology Location: Glasgow, 3 days a week in the office Hours: 37,5 hours per week, full time Job type: Permanent Talent is our World. At AMS, we believe in nurturing talent and fostering a culture where passion for success thrives. As part of our commitment to your growth and development, we encourage you to explore opportunities available within our organisation. Your talent is our greatest asset, and we're dedicated to providing avenues for you to reach its fullest potential. We do so by providing the environment, resources, networks, and career experiences essential for your progress. Take the next step in your career journey and discover our exciting opportunities. The role Our opportunity is your chance to play a crucial role in redefining the world of talent. Interested? As a Recruiter, you will assist Hiring Managers in filling open positions by offering expert guidance and ensuring quality throughout the recruitment process. You will be responsible for creating and delivering excellent recruitment services and following the established service agreements. You will manage the end-to-end recruitment process working in conjunction with colleagues in teams such as Sourcing and Administration, utilizing relevant recruitment technology applications. You’ll engage directly with the client where you will give expert advice and manage their expectations at every stage of the hiring process. What you’ll be doing: Client Stakeholder Relationships • Create and maintain trusted partner relationships with Senior hiring managers/stakeholders across the technology business. Independent execution of the end-to-end delivery of recruitment services to them, providing counsel, advising through insight and SME knowledge on the recruitment process and ensuring that timelines are correctly identified and met, • Lead discussion on attraction strategies, working with hiring managers to correctly identify approach based on market and hiring demands, • Make recommendations for best fit and skills profile, coaching hiring managers on what may or may not be achievable Recruitment Delivery • Take full ownership to ensure the recruitment service is delivered in line with contractual obligations and client service level agreements, • Lead vacancy consultation discussions with hiring managers– this includes role requirements, sourcing strategy, pay range, agreed timeframes, responsibilities of all involved, and the selection process, • Provide high-quality candidates for shortlist to the hiring manager, • Deliver excellent candidate experience ; managing candidate satisfaction with the recruitment experience, from initial interview to start date, • Support the hiring manager with hiring decisions and guide them in determining an appropriate offer; lead the (often complex) offer process and negotiations to close the candidate, • Anticipate potential stakeholder issues within own area of expertise, taking action to address, and using judgement to escalate appropriately, • Proactively manage the future demand by facilitating demand planning meetings to discuss forecasts with client resourcing lead team, • Build proactive pipelining strategies and share insights with hiring managers to support strategic decision-making and execution outside of live demand. Reports regularly on progress of Talent Pool, • Share and implement knowledge gained from other teams to enhance own recruitment delivery Technology and Compliance • Ensure that all changes to a candidate’s status and requisition updates are tracked in real time in all relevant systems, • Ensure compliance with legislation affecting area of work (e.g. age discrimination, employment risks for contractors, OFCCP, data management techniques or similar local legislative requirements), • Identify and track compliance risks in line with the overall AMS Risk Management Framework and suggest solutions. Skills & Experience You’ll need to demonstrate: • Proven experience recruiting for highly technical roles within Financial Services, including AI (Generative AI and Agentic AI), Machine Learning (ML), Data Science Analytics-heavy roles, blockchain/crypto hiring or quantitative research, • Have in-depth local knowledge of the Technical market especially focused on the Central Belt., • Experience of developing and delivering end-to-end recruitment campaign strategies to meet client requirements, • Worked with, and presented to and solved issues for clients and candidates, including Hiring Managers, • Expert in behavioural / competency-based interviewing, • Experience of working to and achieving demanding targets, ratios and SLAs, • Able to demonstrate a broader understanding of the clients business and strategies and how they influence AMS Service Delivery, • Able to act autonomously, potentially responsible for own business areas on a standalone basis, • Understanding of legislation affecting area of work, • Expertise in various candidate sourcing strategies (e.g. web sourcing, networking, advertising and database searching) Every one of us plays a pivotal role in our success, whether engaging directly with clients or shaping the value we add behind the scenes. Together, it means more insight and expertise for our clients and more exciting career paths and experiences for us. Apart from our benefits package, you’ll also get to enjoy the flexibility, autonomy, and trust to work in a way that works best for you. We just focus on providing the means to meet, collaborate, and support each other however you choose. We offer: • Full training and support, • High value and challenging work, • A vibrant, diverse, and collaborative culture, • Flexible working, • A competitive reward and benefits package*, • The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies *Details may vary slightly depending on your location, local labour law, etc. Our culture of inclusion and belonging. We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic. If you require any accommodations or have any accessibility needs, please reach out via email or make a member of our Talent Acquisition team aware at any time. Hit the Apply now button to get your journey started!

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™- Reflects our commitment to employees, customers, partners and communities globally. Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Great Britain About The Opportunity As the HCM Services Consultant, you will help our customers succeed with Dayforce in all stages of the implementation lifecycle (planning, discovery, design, configuration, testing, deployment, post go-live support). You will lead one or more activities, under the direction of the Project Manager. Project responsibilities include facilitation of customer requirements gathering, design and configuration of the Dayforce solution to meet documented customer requirements, setting and managing customer expectations, providing guidance to junior consultants, proactively identifying risks, and communicating issues to the Project Manager. We put the customer at the centre of everything we do. You will focus on helping our customers transform every area of HCM to help them succeed with Dayforce. You will provide best-in-class guidance to maximise the value of their Dayforce investment. Dayforce includes Core HR (Forms & Workflows, Data, HR Processes & Analytics), Workforce Management (Scheduling, Time & Attendance), Native & Global Payroll, Talent Intelligence, and Benefits Intelligence, among others. What You’ll Get To Do Provide Implementation Services to customers: • Document and validate customer’s HCM business requirements and map to Dayforce functionality, • Design and document innovative solutions to solve customers’ business needs, • Share best practice and challenge customer requirements, • Configure Dayforce to meet customer’s business requirements, • Conduct consulting sessions (remote and in-person); produce design documents and meeting minutes, • Provide customers with follow-up consulting and general assistance in areas of expertise, including post-implementation and quality assurance services, • Actively participate in customer testing cycles, addressing and resolving any identified issues promptly, • Act as subject matter expert (SME) on strategic implementations for our internal teams, our customers and our partners, • Attend internal project meetings and provide status on progress of activities and deliverables, • Desired: Develop SQL database scripts and XML transformers for integrations and interfaces Contribute To Internal Implementation Initiatives • Design and document solutions and contribute to a solutions repository, • Document best practices and share with the Practice in at least one area of expertise (Core HR, Time & Attendance, Payroll, Talent), • Regularly take part in internal process improvement initiatives Focus On Continuing Education • Contribute to internal knowledge share; review questions and provide feedback on a continuous basis, • Mentor junior consultants on best practice implementation of new product features and functionality, including new customer end to end implementations, • Participate in Continuing Education sessions, lead Implementation best practice sessions, • Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release, • Grow your knowledge of Dayforce functionality; complete cross-training to expand your expertise Skills And Experience We Value • Bachelor’s degree or equivalent experience, • 5+ years of experience in human capital management application consulting, 2+ years in a Time & Attendance/Rostering or HR Software role, • Experience with software in a SaaS (Software as a Service) / Cloud computing environment, • Experience with one or more of the following applications: Dayforce (preferred), Workday, SalesForce.com, SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, Sage, • Excellent organization, communication and collaboration skills, • Excellent customer relationship and business acumen, • Strong analytical and problem-solving skills, • Ability to engage with multiple projects & customers at the same time and manage priorities, • Ability to lead and facilitate customer workshops and sessions, • Ability to mentor junior consultants and guide solution configuration through peer reviews and other QA activities, • Ability to travel up to 25%, • Understanding of relational databases and SQL, • Understanding of common human capital management (HCM) business practices, • Experience in business process mapping, • Experience in change management What Would Make You Stand Out • Experience with advanced scheduling, • Prior experience in utilising AI commercially, • Understanding of different industries and how Dayforce implementation best practices apply to the customer’s business practices, • Product certification in at least one Dayforce HCM module (Payroll, Benefits, WFM) What’s In It For You Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: ___Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process

Location: Remote Salary: £70,000 - £75,000 About us At Arbor, we're on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn't mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 7,000 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren't just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. About the role We are looking for an experienced and highly technical Senior Product Engineer to join our Engineering team and help us implement and deliver large projects and advocate for high engineering standards. The remit and focus of the role is to be a key driver in the team, taking responsibility for developing and owning features and core components of the company's core systems and processes, as well as auxiliary services where needed. It's a broad and exciting role, so we're looking for someone up for a challenge - if you're a proactive and collaborative Senior Product Engineer, this is the role for you. Core responsibilities • Own the successful delivery of high-impact features, directly contributing to the advancement of Arbor products, • Drive the development and implementation of advanced tests for new and existing features, ensuring high test coverage and reliability standards, • Proactively identify, take ownership of, and resolve critical system bugs and issues using advanced problem-solving skills and comprehensive system knowledge, • Maintain high code quality standards through thorough, constructive code reviews, ensuring solutions are well-tested, scalable, and maintainable, • Produce well-architected, efficient, and scalable code by applying industry-leading design patterns and methodologies, • Create and maintain thorough technical documentation and diagrams that promote best practices and ensure clear communication, • Collaborate closely with the Engineering Manager, Tech Lead, QA Engineer, and Product Manager to address feature requests, • Support the Engineering Manager with interviews, scrum ceremonies, and the implementation of strategies to improve and optimise product quality and lead time, demonstrating a comprehensive understanding of the development lifecycle and processes, • Support the Tech Lead in developing technical roadmap solution designs, identifying areas for improvement, prioritising, and executing technical debt reduction, • Act as a role model for technical excellence through code reviews, pair programming, and actively mentoring and coaching mid-level and junior engineers in best practices, fostering knowledge transfer within the team, • Actively lead and participate in tech talks, workshops, and team-based learning initiatives Requirements About you • Strong understanding of the payment domain, with hands-on experience integrating with payment-proxy providers like Stripe, GoCardless etc, • Extensive, demonstrated experience with PHP, • Experience with enterprise solutions and large-scale systems, • Demonstrated knowledge of database technologies (SQL and NoSQL) and best practices for data modelling and performance optimisation, • Proven experience in managing large, technical projects and delivering high-quality, impactful results with minimal supervision, • Proven experience designing and writing APIs and services within a service-oriented environment, • Applies best practices and software engineering principles (e.g., SOLID, DRY) effectively, • Demonstrated knowledge of software best practices, including refactoring, writing clean code, and Test-Driven Development (TDD) and Test Automation, • Understands Scrum methodology or other agile development processes, • Demonstrates leadership through collaboration, mentorship, and a proactive approach to problem-solving, • Possesses excellent written and spoken English skills, with the ability to communicate clearly to both technical and non-technical stakeholders, • A driven team player who actively participates in discussions and readily offers assistance to others Benefits What we offer The chance to work alongside a team of hard-working, passionate people in a role where you'll see the impact of your work everyday. We also offer: • A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!, • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas, • Life Assurance paid out at 3x annual salary, • Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks, • Private Dental Insurance with Bupa, • Salary sacrifice Pension provided by Scottish Widows, • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay, • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!, • Access to services such as Calm and Bippit (financial wellbeing coaching), • All of our roles champion flexible working and we are happy to discuss what this means to you, • Social committees that plan team, office and company wide events to bring people together and celebrate success, • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc), • Volunteer with a charity of your choice for a day each year, • Dog friendly offices! Interview process • Phone screen, • 1st stage, • 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at . Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Arbor Education is an equal opportunities organisation Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds. Refer a friend Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: Please note: We are unable to provide visa sponsorship at this time.

We’re seeking someone to join our team as a Postgres and Snowflake Engineer to be part of the Enterprise Computing Data Services Organization at Morgan Stanley. The Snowflake/ Postgres Customer Engagement Team (CET) is part of the Enterprise Computing Data Services Organization in Morgan Stanley. It is part of the Data & Analytics Technology (DAT) fleet, responsible for managing mission critical distributed database platforms like Snowflake, Postgres and Greenplum on public-cloud and on-prem. In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Principal Infrastructure Production Management & Reliability Engineering position at VP level, which is part of the job family responsible for maintaining the stability and reliability of the organization's infrastructure systems, ensuring optimal performance and availability to support business operations. Since 1935, Morgan Stanley is known as a global leader in financial services, continuously evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. What You’ll Do In The Role • This position is for a senior platform operation manager of Snowflake/ Postgres CET based in Glasgow office with Site Reliability Engineering (SRE) oversight responsible for managing and improving the global database infrastructure services., • Be on call / Rotation and escalation manager., • The successful candidate will be also be designated incident and escalation manager for the global production Data and Analytics infrastructure during EMEA time zone., • The person will also lead run-the-bank type of projects such as data center migration , plantwide version upgrade , release management , plant automation, database design and architecture, performance monitoring and optimization., • In addition, the person would also participate at least one squad as SRE, following Agile practice and contributing to the infra modernization and automation., • Develop and implement strategies to optimize the performance, availability, and reliability of infrastructure systems., • Lead a team of engineers to ensure the smooth operation of production environments and adherence to SLAs., • Collaborate with other technology teams to drive automation initiatives and improve operational efficiency., • Define and enforce best practices for incident management, problem resolution, and change management processes., • Evaluate emerging technologies and tools to enhance the infrastructure monitoring and management capabilities., • Provide guidance and mentorship to junior engineers to foster their professional growth and development., • Create and maintain documentation for systems, processes, and procedures to ensure knowledge sharing and continuity., • Act as a key stakeholder in planning and executing disaster recovery and business continuity exercises to mitigate risks and ensure resilience of infrastructure systems., • Represent the department in senior leadership meetings and strategic planning sessions. What You’ll Bring To The Role • Bachelor's degree or equivalent experience in Computer Science, Information Technology, or related field., • Visionary leadership and strategic planning skills., • Seasoned executive with significant experience in leading infrastructure functions within a global organization., • Visionary leader with a track record of shaping infrastructure strategy and driving transformational initiatives., • Strategic thinker with the ability to align technology with business objectives., • Strong communication skills with the ability to influence at the executive level., • Experience in managing large-scale technology programs and projects., • Expertise in governance, risk management, and compliance., • Proven ability to drive organizational change and foster a culture of innovation, • 10+ years of overall enterprise level IT experience., • Strong domain expertise related to distributed database platforms both on-prem/cloud like Snowflake /Postgres or Greenplum., • Strong shell scripting and python programming skills for SRE related work., • Advanced Linux / Unix skills, • Experience on using Splunk OR Grafana/Prometheus/Loki stack, • General understanding of Project Management , Database design and architecture , Data Integrity and security , Disaster recovery and backup., • Knowledge on Agile methodologies, • Effective oral and written communication skills, and interpersonal skills to work well in a team environment required., • Strong organizational and coordination skills with the ability to manage multiple tasks and high-pressure situations for outage handling, management, or resolution., • Strong Incident Management Skills with proper understanding of ITIL procedures., • Be available for weekend work., • Deploy Optimize and manage enterprise scale distributed database platforms like Greenplum , Snowflake and Postgres., • Respond to incidents, troubleshoot issues, and conduct root cause analysis., • Design, implement, and maintain disaster recovery and high-availability solutions., • Automate plant wide operational tasks related to provisioning, monitoring, backups, scaling, and recovery., • Monitor system health, identify performance bottlenecks, and implement optimizations., • Collaborate with development teams to support schema design, query optimization, and database best practices., • Ensure data security, compliance, and access controls are enforced., • Participate in on-call rotations and incident response. Database Operations • Experience with database deployment, upgrades, backup/restore, and schema management in production environments, • Proficiency in database monitoring, performance tuning, and troubleshooting, • Familiarity with distributed/OLTP/OLAP database environments deployed on-prem/cloud like Greenplum / Postgres and Snowflake. Infrastructure & Automation • Familiarity with cloud platforms (AWS, Azure) and cloud-native databases, • Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible, CloudFormation), • Automation and configuration management using scripting languages (Python, Bash, etc.) Observability • Setting up and using monitoring, logging, and alerting tools (Prometheus, Grafana, ELK/EFK, Datadog, etc.), • Understanding of Service-Level Indicators/Objectives/Agreements (SLI/SLO/SLA) High Availability & Disaster Recovery • Designing and implementing HA/DR solutions (failover, automated recovery, geo-replication), • Running and reviewing disaster recovery drills Operational Skills • Incident response and on-call support for database outages or performance issues, • Root cause analysis and post-mortem writing, • Capacity planning and scaling distributed systems, • Change management and production rollout best practices Bonus Skills • Experience with container orchestration (Kubernetes, Docker) for database workloads, • Familiarity with CI/CD pipelines and database migration automation, • Knowledge of regulatory compliance (GDPR, HIPAA) as it pertains to data storage and handling, • Strategic thinking and problem-solving., • Familiarity with modern data architectures and cloud services., • Strong organizational and documentation skills What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste into your browser. Certified Persons Regulatory Requirements If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks. Flexible work statement Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Job Type Full-time Description CloudHQ is a global leader in hyperscale data center solutions, delivering secure, high-performance, and highly reliable facilities for some of the world’s largest technology companies. We foster a culture of precision, safety, and operational excellence. CloudHQ have expanded globally and now have hyperscale data center campuses in Ashburn & Manassas, Virginia; London, UK; Frankfurt, Germany; Paris, France; Milan, Italy; Chicago, IL and Sao Paulo, Brazil, together with a number of growth locations in progress in US, EMEA, LATAM & APAC. The EHS Director, EMEA & APAC will have a thorough understanding of relevant EHS country specific regulations (across EMEA & APAC) as they apply to data centers and facilities under construction. The EHS Director shall provide leadership and management of regulatory and safety requirements at each data center site. This position will be responsible for ensuring all necessary and relevant training for site personnel is delivered, driving a safety culture at every turn and in all interactions. The EHS Director will be responsible for supporting environmental permitting requirements across our locations and will work to ensure compliance with such permits. The position reports to the Vice President, EHS. Other Responsibilities Include • Practicing safe working techniques and reinforcing all safety policies, guidelines, and procedures as defined, • Providing daily guidance and direction in EHS programs at the employee / supervisor level to ensure a safe, consistent and effective approach, • Assisting in the identification of possible risks losses; evaluating the risk in such loss exposure; developing and implementing a plan to correct or prevent a loss and audit the plan to ensure effectiveness, • Ensuring that contractor personnel working across all our regional location follow all policies and safety requirements, • Creating site training plans and ensure employee orientations and emergency response trainings are delivered to all, as required, • Ensuring inspections by regulatory agencies are coordinated and deficiencies minimized and corrected. Coordinate with relevant senior and manager colleagues on facility deficiencies and safety inspections., • Maintaining all logs and documentation associated with permits and regulatory requirements, • Assisting with maintaining the Site Preparedness and Emergency Plans & Procedures, • Reviewing accidents and incidents which occur and conducting field audits, managing all corrective actions, • Maintaining records regarding worker training and safety, • Maintaining working relationships with local authorities, • Creating and maintaining risk assessments, • Extensive experience of progressive Environmental, Health & Safety, including significant responsibility for large, complex facilities and/or mission-critical infrastructure (data centers, industrial, energy, life sciences, or large-scale construction)., • Strong experience in a senior EHS leadership role with regional or multi-country responsibility across EMEA (APAC also would be advantageous but not necessary), • Demonstrated experience building, scaling, and governing EHS programs across multiple sites and jurisdictions, • Proven ability to influence senior leadership, operations teams, contractors, and external stakeholders without direct supervisory authority, • Experience supporting both construction (greenfield and brownfield) and operational environments concurrently.

Who is HelloKindred? HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid. Our vision is to make work accessible and people’s lives better. We do this by disrupting traditional employment barriers – connecting ambitious talent to flexible opportunities with trusted brands. Job Description Anticipated Contract End Date/Length: November 30, 2026 Work Set Up: Hybrid (3 days onsite in the Sheffield office) Our client in the Information Technology and Services industry is looking for a highly experienced Test Lead to support a major Identity and Access Management (IAM) transformation programme for a banking client. This role will lead the testing strategy across complex, enterprise-scale environments, ensuring high-quality delivery across multiple systems and teams. The Test Lead will drive test governance, automation strategy, stakeholder engagement, and delivery oversight within a large, globally distributed organisation. What you will do: • Lead the creation of multi-environment and multi-phase test strategies and plans., • Define both functional and non-functional test approaches at project level., • Create and review test scenarios derived from business requirements and technical specifications., • Direct all testing activity including planning, execution, reporting, and coordination across the programme., • Manage defect prioritisation and resolution across all phases of testing, including leading triage sessions., • Ensure adherence to auditable and robust test processes with clearly evidenced control points., • Deliver test estimates and work closely with Project Managers to meet delivery timelines and quality benchmarks., • Establish, maintain, and enhance test principles and governance across the programme., • Implement and manage automation frameworks to reduce test cycles while maintaining high quality standards., • Define and maintain regression test packs, ensuring continuous updates by the team., • Coordinate closely with business analysts, scrum masters, and technical leads to align testing with programme objectives., • Provide test completion certification for entry into Release processes., • Deliver regular executive-level reporting on test progress, risk, and quality metrics., • Support performance and non-functional testing initiatives across the platform., • Participate in programme governance meetings with business and technical stakeholders., • Ensure continuous improvement of the overall test process and strategy., • Make key decisions relating to test delivery within the programme environment., • Mentor and coach test engineers on methodologies, review techniques, and best practices., • Act as a positive and collaborative leader within a large programme environment., • Lead organizational performance testing standards, automation practices, and governance frameworks. Qualifications: • Minimum of 5 years’ experience in a Test Lead role within complex environments., • Proven experience working in globally distributed teams and enterprise programmes., • Strong API and database testing expertise with hands-on testing experience., • Demonstrated ability to build and execute test strategies across multiple environments., • Advanced expertise with Jira and Zephyr tools., • Experience with automation testing tools such as Selenium and Tosca., • Strong stakeholder management and communication skills at all levels., • Proven leadership and team management capability., • Strong understanding of Agile and Scrum methodologies., • Ability to define and enforce test entry and exit criteria., • ISTQB Intermediate certification (or equivalent)., • Excellent conflict management and problem-resolution skills., • Previous experience within Identity and Access Management (IAM), Privileged Access, and Secrets Management platforms., • Exposure to SailPoint IdentityIQ or identity warehousing solutions., • Experience testing directory services including Active Directory and ADLDS., • Knowledge of identity protocols including SCIM, REST API, LDAP, OIDC, and CSV data ingestion formats., • Experience testing Graph Database Management Systems (GDBMS)., • Integration testing experience with ServiceNow, AWS, Azure, and GCP environments., • Experience testing Policy as Code and GitOps repositories., • Strong working knowledge of Java., • Experience with Jenkins, Maven, JUnit Jupiter, Selenium WebDriver, and automation pipelines., • Knowledge of API Gateway testing, Batch ETL testing, and SaaS testing., • ISTQB Manager certification., • Prior financial services or large-enterprise programme experience. Additional Information Candidates must be legally authorized to live and work in the country the position is based in, without requiring sponsorship. We appreciate your interest in this opportunity. Please note only applicants selected for an interview will be contacted. HelloKindred is proud to be an equal opportunity employer, committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, or veteran status.

To protect and build a future shaped by original ideas, innovations, and creativity. From counterfeits and pirated content to fraudulent sites and unauthorized sellers, MarqVision provides end-to-end brand control across 1,500+ platforms in 118+ countries. Our AI-powered managed service platform for brand control and intelligence enables rapid, scalable enforcement—so your team can move faster, protect revenue, and preserve brand equity across every digital touchpoint. Founded by Harvard Law graduates in 2020, MarqVision is backed by Peak XV (formerly Sequoia Capital India), HSG (formerly Sequoia Capital China), Salesforce Ventures, Altos Ventures, DST Global Partners, Y Combinator, Softbank and Atinum Investments. Recognized with an LVMH Innovation Award and the Inc 5000 Fastest Growing Companies award in 2025, MarqVision continues to push boundaries in brand control, ensuring that innovation, creativity, and trust remain safeguarded in a rapidly evolving digital world. How You'll Make an Impact at MarqVision Marq AI is looking for a Brand Protection Investigator to join our Legal and Expert Services Team. In this role, you will report to the Expert Services Team Lead and be responsible for conducting investigations for brand protection as well as coordinating with partner firms around the world to conduct test purchases and send demand letters. What you’ll Achieve • Conduct investigative Test Purchases and write reports for clients., • Communicate with global partners regarding legal actions for clients., • Communicate internally to facilitate on-going investigations for clients., • Conduct research on sellers online, as well as different IP laws around the world., • Facilitate actions against counterfeit sellers., • Manage database of ongoing cases., • Coordinate test purchase operations across Europe and the Americas, ensuring timely execution and accurate reporting., • Provide/assist in providing any other brand protection services as required by our customers. Skills You'll Need to Bring • Bachelor’s degree or equivalent practical experience., • Ability to fluently read, write, and speak English and Chinese in a business environment., • Ability to work well under pressure and tight deadlines., • Ability to conduct work according to provided guidelines accurately and with minimum mistakes., • Experience working in a multicultural environment, handling work in different time zones. Nice to Have • Experience working in a legal environment such as Law Firms or Corporate Legal Teams., • Prior experience with authentication of counterfeit goods or any related investigative work., • Ability to read and write Korean. Additional Reference • MarqVision Company Blog, • Leadership Team Interview Process • Please submit all documents as a PDF file, • The interview process is as follows: Application Review > Screening Interview > Hiring Manager Interview > Culture Fit Interview > Final Interview, • The interview process is subject to change., • This is a full-time position with a 3-month probationary (trial) period, • Please ensure that all submitted documents are accurate. Any false information may result in the withdrawal of your acceptance or offer of employment. Equal Opportunity At MarqVision, we believe real growth comes with attracting the brightest minds, motivating them to succeed in their position, and ensuring plenty of fun along the way. If you think this position is for you, apply now! MarqVision is an Equal Opportunity Employer and encourages applicants of all backgrounds to apply. We are committed to building a diverse and inclusive workforce that reflects the customers and communities we serve. By applying for this role, you acknowledge MarqVision’s Global Recruiting Privacy Policy. Your privacy is important to us. Please review our Candidate Privacy Notice.

Percival are excited to be working with the National Brain Appeal to help them appoint an Individual Giving and Supporter Care Officer to join their team The National Brain Appeal funds pioneering research, innovative treatments and world-class facilities. to benefit patients with neurological and neuromuscular conditions. We do this working to support The National Hospital for Neurology & Neurosurgery and the UCL Queen Square Institute of Neurology. These include stroke, multiple sclerosis, brain cancer, epilepsy, Parkinson’s disease, and dementia. Title: Supporter Care Officer Salary: £30,000 per annum Working Pattern: Full Time Location: Hybrid, 3 days in central London office The National Brain Appeal are looking for someone who can assist with a range of individual giving activities and act as first point of contact for supporters of the charity, primarily by phone, email and post. The successful candidate will assist in query responses from supporters, maintain accurate supporter records on the database, ensure post is managed and answered in a timely format and participate in organisational meetings. The post holder will get the chance to work on fundraising appeals and assist the Individual Giving Manager in a range of tasks. To be successful in this role, you will: • Be great at communication in both verbal and written formats, • Have proven experience with databases (Donorfy is a plus), • Strong knowledge of Microsoft Suite Programs (Word, Outlook and Excel) Recruitment Timeline Deadline for Applications: ASAP 1st Stage Interviews: ASAP We value diversity and know how important it is for charities to fairly represent their beneficiaries, therefore we encourage applicants from all backgrounds to apply. The team at Percival are committed to your journey as a candidate and will provide any necessary support throughout the application process. If you need any assistance or require any reasonable adjustments throughout the process, please don’t hesitate to contact our Recruitment Consultant Sam on To apply, simply submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide further information about the next steps. Please note you may be required to complete a cover letter in order to submit a full application. To fully understand what we will do with your data, please review our policy here: We are looking forward to connecting with you soon.

We are really proud to say that in 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running We’re reimagining work/life balance – and you could be part of it. At OFG, we're proud to be part of the 4-Day Working Week trial – a bold step toward giving our teams more time to recharge, refresh, and enjoy life outside of work. That means you could be working 80% of your usual hours, while still earning 100% of your pay. If the trial proves successful, we’ll roll out the 4DWW across the Group – making now the perfect time to join #TeamOFG and help shape the future of work. Job Title: Benefits & HR Systems Data Analyst Location: Bolton office (Hybrid working available, 2 days in the office after successfully passing 6 month probation) Contract: Permanent Hours: 37.5 hours per week, Mon-Fri 9-5 Salary: Up to £30,000 per annum (dependent on experience and qualifications) About Us At Outcomes First Group, we believe every child can thrive when given the right environment for success. As one of the world’s leading providers in our sector, we deliver exceptional, research-led education tailored to each individual, with smaller class sizes and personalised learning plans. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised learning and opportunity. And our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen. The Role: As part of the People Services team, the Benefits and HR Systems Analyst will act as the first point of contact for all Benefits and People System related enquiries. They will provide an efficient and comprehensive system administration support; producing people matrix reports as and when required by the People Admin and System Manager. This role will ensure thorough administration and maintenance of the Benefit and HR System database, ensuring all regulatory requirements are adhered to. What you'll do: • Oversee day-to-day Operations of Employee Benefits Programs, inc. enrolments, changes and terminations, • Assist employees with Benefit related queries, e.g., claims issues and guidance during open enrolment periods, • Work collaboratively and coordinate with Benefits providers and key stakeholders, ensuring accurate and timely processing of Benefit related transactions, • Prepare reports and maintain Benefit documentation for audits and management review, • Develop and distribute communication material to inform employees of Benefits programs, updates, and changes, • Maintain accurate data integrity and our benefits platforms ensuring all information is relevant., • Acting as the employee benefits subject matter expert on projects and acquisitions and assisting the systems team members with HR systems project work, • Continuously evaluate and improve Benefit programs and processes, to enhance employee satisfaction and cost-effectiveness, • Provide detailed support for all Benefit & HR System related policies, procedures and system enquiries, ensuring each are resolved, sign posted or escalated accordingly, • Issuance of letters relating to Benefits and HR Systems, • Effectively manage benefits diary, tracking key milestones and proactively working with our communication and marketing teams to produce comms in line with our benefit windows What we're looking for: • Experienced in Benefits and HR System administration (Access XD & Insights Reporting desirable), • Competent Benefits professional, • Use of systems and platforms such as Access XD, Vista, • Experience in report writing, e.g., Vista, Insights Reporting, • Excellent planning and organisational skills, • Proactive approach to improving benefits and processes, • Ability to manage multiple tasks simultaneously, with strict deadlines., • Excellent Communication Skills, • Proficient working knowledge of Microsoft Office packages, e.g., Word, Excel, Outlook PowerPoint, • Accurate and attentive to detail, • Effective team player capable of providing cover and support to colleagues and wider Teams Why join Outcomes First Group? About the Group Outcomes First Group is the largest independent provider of high quality special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Our divisional brands include Acorn Education, Options Autism, Blenheim Schools and Momenta Connect. Our Vision Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world. Our Mission We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations. Our Promise We Listen. We never assume. We work together. To make the remarkable happen. We are accountable. To each other and for one another. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: • Life Assurance, • Pension scheme with options to increase your contributions, • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks, • A wide range of health, wellbeing, and insurance benefits, • 100’s of discount options valid in the UK and abroad, • Cycle to Work Schemes, • Electric Car Purchase Scheme, • Critical illness cover We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. We are an Equal Opportunities Employer. Please note: 4DWW is subject to successful completion of your probation period and is not a contractual benefit. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

Job Title: System Handover Engineer Location: Bridgwater, Somerset Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF 70483 At Cavendish Nuclear we’re working to create a safe and secure world, together, and if you join us, you can play your part as a System Handover Engineer, at our Hinkley site. The role As a System Handover Engineer, you’ll be at the heart of one of the UK’s most critical infrastructure projects - Hinkley Point C. This is a pivotal stage in the build process, where your expertise ensures that systems and equipment installations are commissioned to the highest safety and quality standards. Your work will make a tangible difference to national energy security and will accelerate your career development in the dynamic world of defence, aerospace, and engineering. Day-to-day you’ll be: • Coordinating and delivering work packages from installation through to commissioning, • Monitoring and driving quality reporting and evidence from contract partners, • Maintaining system handover procedures, guidelines, and work instructions, • Managing and updating the handover database, • Previous project engineering experience, • Background in mechanical, electrical, civil, structural, or instrumentation engineering, • Experience working within multi-discipline teams, • Understanding of CDM regulations, • Project Management qualification (APM PPQ or Prince2), • Generous holiday allowance, • Matched contribution pension scheme, with life assurance, • Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+, • Employee share scheme, • Employee shopping savings portal, • Payment of Professional Fees, • Reservists in the armed forces receive 10-days special paid leave, • Holiday Trading is a benefit that allows UK Cavendish employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually., • ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity #CAVDESTNUC

About the Company A leading, B-Corp accredited, food business is currently seeking a Project Buyer to actively support short and mid-term innovation and renovation plans, playing a crucial role in bringing new and improved products to market. About the Role Reporting to the European Category Manager and supporting the Category Buyers; the successful Project Buyer will be the key link between external suppliers, internal marketing and R&D teams, managing multiple projects across all categories, packaging and brands. Responsibilities • Actively support Brand Innovation and Renovation plans., • Manage multiple projects from inception to completion, liaising with suppliers and key internal stakeholders., • Lead negotiations with suppliers on innovation and renovation projects, covering cost breakdown, raw materials, packaging, transport, lead times, and payment terms., • Select suppliers for tenders in conjunction with the Category Buyer and secure the required resources and capacity to deliver projects., • Develop reports and statistics, including project trackers, and ensure timely, clear communication with suppliers and internal customers., • Maintain and follow Central Sourcing processes and ensure up-to-date information on the supplier database (pricing, details, contacts) using SAP or Excel. Required skills, experience & qualifications The successful Project Buyer will have proven buying and supplier management experience within an FMCG industry (retail or manufacturing). You will have the ability to manage multiple projects across categories, liaising with a wide range of suppliers and internal stakeholders. You will be tenacious, driven and have excellent verbal communication skills with the ability to influence and drive projects from concept to launch. Prince2 Project Management qualification or similar (preferred). CIPS courses (desirable) Pay range and compensation package c. £48,000 - £53,000 (DOE) Hybrid 2-3 days in the office. Benefits include: 12.5% bonus, pension with life assurance & private medical.

Based within Murray’s Initiative’s Head Office in North Claremont Street with travel throughout Glasgow City for service delivery Murray’s Initiative Salary Grade 6 £26,002 – £28,891 per annum (pro rata) Part-time - 20 hours per week – Permanent Ideal working pattern: Tuesday 1-9pm, Wednesday 10-4pm, Saturday 9-5pm We understand that many will have other commitments outside of work and so flexible working, part-time hours or job-sharing arrangements will be considered for the right candidate. About Us Murray’s Initiative (formally known as Glasgow Council on Alcohol) is an independent Scottish charity that works to reduce alcohol and drug-related harm at both individual and community levels. Established in 1965, Murray’s Initiative adopts a long-term, trauma-informed and asset-based approach to changing the culture around substance use. Its services are built on a person-centred, harm-reduction model, supporting people whether their goal is to reduce consumption or achieve abstinence. Murray’s Initiative offers free, confidential counselling services for people concerned about their own or someone else's drinking. Murray’s Initiative delivers a range of interventions including groupwork and employability support as well as a number of holistic and inclusive services, such as a women’s service for survivors of gender-based violence, young person’s peer education service, LGBTQ+ health and wellbeing support and tailored wellbeing programmes. Murray’s Initiative is also a recognised provider of professional development, offering a comprehensive training portfolio including education aimed at increasing awareness of alcohol use and promoting healthier lifestyles, COSCA Counselling Skills and a Diploma in Integrative Counselling and Psychotherapy. Murray’s Initiative deliver services over 6 days per week and throughout Glasgow, East Dunbartonshire and East Renfrewshire, helping people make meaningful, positive change in their lives. The foundation of Murray’s Initiative is our supportive and inclusive culture for all who engage and work with us. About The Role The role of the Alcohol Counsellor is to provide a counselling, advice and information service for individuals aged 16 and over with their own problematic alcohol use or to those affected by other people’s problematic alcohol use The Alcohol Counsellor will report to the Service Manager - Counselling. This post requires a Protection of Vulnerable Groups (PVG) Scheme membership - successful applicants will be required to join the PVG Scheme. Key Responsibilities Of The Alcohol Counsellor • Provide a counselling service to individuals affected by their own or another’s alcohol use., • Contribute to Murray’s Initiative meeting the national waiting times target for addiction services of referral to treatment in three weeks or less. Ensuring high quality assessments and alcohol counselling to individuals following Murray’s Initiative’s integrative counselling approach., • Ensure all paperwork is completed accurately and professionally and work with the admin team to ensure that the alcohol counselling database and reports are kept accurate and up to date., • Attend regular practice supervision and line management meetings and participate in appropriate meetings and training opportunities, ensuring the minimum required CPD is completed., • Adhere to the ethical frameworks of the appropriate governing body (COSCA) and follow organisational policies and procedures, including health and safety., • Produce accurate and quality case studies of alcohol counselling clients for reports and training., • Contribute to the daily running of North Claremont Street Office by answering the phone in a professional manner, taking referrals for services and messages for colleagues, covering scheduled appointments if required and speaking with clients who contact the Alcohol Counselling Helpline., • A qualification in counselling, ideally with post-qualified counselling experience., • Training in Alcohol and/or addiction field or experience working in alcohol and/or addiction fields. With proven knowledge of issues faced by adults with problematic alcohol use, with a harm-reduction approach to alcohol issues., • Demonstrate excellent written and verbal communication skills, with the ability to empathise with a broad range of individuals and experiences., • Proven ability to empower individuals to change with a non-judgemental approach., • Ability to self-motivate and work proactively, managing own diaries and appointments, whilst maintaining resilience and capacity when working with complex client issues., • Commitment to working in line with Murray’s Initiative values of collaboration, respect and empathy., • Your work will contribute to make a real difference to people’s lives., • Competitive salary and benefits package :, • Very generous annual leave entitlement: full time employees start with an annual leave entitlement of 37 days (inclusive of 12 bank holidays) which increases with length of service., • Duvet days where employees may take time off at short notice., • Death in service policy., • Cycle to work scheme where employees can save money on a new bike and spread the cost., • And much more!, • Opportunities for continuous learning and career development.

As the living, growing home of our national story, The National Archives is already a special place to work. We’re an institution nearly 200 years old with a collection spanning 1,000 years of history. But it’s where we go next that makes things really interesting. In our strategic vision: Archives for Everyone, we set ourselves the challenge of becoming the 21st Century national archive - a different kind of cultural and heritage institution: Inclusive, Entrepreneurial, Disruptive. We won’t become this overnight. It will take time, focus, effort and daring. That’s where you come in. Because we can’t do this without you. Job Overview Salary: £29,258 per annum Contract type: permanent Band: D / EO Closing date: Thursday 1st January 2026 at midnight The Transfer Team sits within the Public Access and Government Services Directorate, and focuses on providing advice, guidance, and services to public record bodies to help fulfil the statutory obligations under the Public Records Act 1958 and the subsequent Constitutional Reform and Governance Act 2010. Under the two acts, public record bodies are required to transfer public records to The National Archives after twenty years, unless specific exemptions are applied and approved. Transfer Advisers are responsible for the operational end-to-end process of transferring records from public record bodies and/or their third party suppliers to The National Archives. This role is central to the delivery of expert advice and guidance covering record transfer and related standards; whilst ensuring that departments understand and implement required procedures for transfer and that the records they send are suitably catalogued and prepared for transfer. We are looking for individuals who are highly committed to delivering a professional service within the public sector and who are looking for a fast pace, high intensity work environment. This work requires exceptional attention to detail, resilience and a high degree of interpersonal skills in working with departmental contacts. This ensures that the integrity of records are maintained and managed during the transfer process and that statutory transfer responsibilities are met in accordance with the Public Record Act 1958 and the twenty year rule. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process • Interview: Interviews will be held on-site and are likely to take place in the last week of January 2026, • Review all transfer paperwork to ensure it conforms to The National Archives guidance., • Ensure that the correct access conditions are in place and are accurately reflected in the cataloguing and preparation of the records, highlighting and escalating any concerns and providing advice where necessary., • Ensure every transfer is accurately captured on the various tracking tools and completed within the designated timeframes., • Complete a targeted physical inspection of specific record sets at The National Archives., • On occasion attend offsite visits to public record bodies and/or their third party suppliers., • Provide expert advice and guidance to government departments and their suppliers on the end-to-end transfer process., • Work individually and in a team to share responsibility for transfers and in managing specific transfer projects., • Work collaboratively with other Transfer Advisers., • Proactively communicate with the Transfer Manager about progress and lessons learnt, anticipate problems, surface issues and develop solutions., • Normal office environment, • Display Screen Equipment user, • Moving items up to 10kg in weight, • Ability to work as part of a team, sharing responsibility for the successful completion of work to strict deadlines., • Ability to work in a fast pace, high intensity environment, whilst juggling competing priorities., • Ability to see tasks through to completion and maintain motivation whilst completing detailed and repetitive work., • Ability to work effectively and diligently as an individual, providing advice and guidance based on experience and sound judgment., • Excellent interpersonal skills with ability to convey complex topics and information in a clear and concise manner and influence., • Exceptional attention to detail., • Knowledge of The National Archives’ published cataloguing and preparation standards for paper records., • Ability to provide training to small groups., • Must be prepared to travel to other Government departments as required., • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Name: The National Archives Recruitment Team

Role: Executive support Salary: Grade 5 £26,707 - £31,236 Contract Type: Part Time 0.60 FTE , Fixed Term for 6 months Rewards and Benefits: In Edinburgh this is 28 days annual leave, increasing to 33 days per year after 5 years service, plus 9 buildings closed days (and Christmas Eve when it falls on a weekday) for all full time staff, other campuses vary. This role is not eligible for sponsorship. Applicants must be eligible to work in the UK. Detailed Description Executive support is provided to the Centre Manager for IDRIC and the Centre for Doctoral Training in Green Industrial Futures (CDT-GIF). The post holder is responsible for delivering high-quality administrative and secretarial support, including day-to-day operational activities such as diary management, organising meetings, prioritising and managing emails, and assisting with the drafting of email communications. The role also involves scoping and booking travel for meetings, as well as providing administrative support to service delivery projects within the remit of IDRIC and CDT-GIF. In addition, the post holder will support committees, working groups, away days and ad hoc meetings as required, including taking minutes and following up on agreed actions. Responsibilities include organising meetings by booking rooms and liaising with relevant School teams (such as Finance) to ensure appropriate facilities are arranged, supporting events, booking travel, contributing to the development of IDRIC and CDT-GIF procedures, and fostering a productive and cooperative team ethos by building strong working relationships across projects and the wider University. The role also requires working with the projects’ Monday.com platform for project management, team engagement, project reporting, CRM database management and student recruitment activities, including adding and updating content to track events, projects and goals. Part Time 0.60 FTE , Fixed Term for 6 months This list is not exhaustive, and the post holder may be required to undertake other duties appropriate to the role. Project web links: , Essential Criteria • Educated to first degree level or equivalent practical experience in the workplace, • Experience of working in a fast-paced environment, with a proven track record of supporting senior-level management, • High level of attention to detail and accuracy, including the ability to handle sensitive and confidential information in line with the University’s Data Management Policy, • Well-developed interpersonal skills and the ability to work effectively as part of a team, using tact and diplomacy in sensitive situations, • Confidence in using initiative and problem-solving skills, • Experience of using large database systems (e.g. HR systems) and competent, proficient use of Office 365 and other standard IT packages About Heriot Watt University Heriot-Watt University has established a reputation for world-class teaching and leading-edge, relevant research, which has made it one of the top UK universities for innovation, business and industry. Heriot-Watt University has five campuses: three in the UK (Edinburgh, Scottish Borders and Orkney), one in Dubai and one in Malaysia. The University offers a highly distinctive range of degree programmes in the specialist areas of science, engineering, design, business and languages. Heriot-Watt is also Scotland's most international university, boasting the largest international student cohort.

For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs. The Multilingual Medical Information Specialist (MMIS) position is part of the ProPharma Medical Information Contact Center and follows all corresponding regulations, industry standards, and client/internal policies regarding medical information and the collection and documentation of adverse events, special situation events, and product complaints Essential Functions Include: Medical Information service delivery • Responds to unsolicited consumer, health care professional and other external customer requests for medical and safety information received via telephone, website/e-mail, letter, fax, and scientific meetings on behalf of ProPharma` s pharmaceutical clients., • Provides labeled and unlabeled medical/safety information responses in accordance with regulatory requirements, industry standards and client and ProPharma internal policies and practices., • Accurately identifies, documents and reports adverse events, pregnancy reports, special situation events and product complaints in a clear and concise manner per government regulations, ProPharma`s Standard Operating Procedures (SOPs) and client Working Practices (WPs)., • Translating English documents into the target language or vice versa and delivering these translated responses either on the phone or in writing., • Ensures tasks are completed within the deadlines documented in the agreed ProPharma SOPs and WPs., • Formulates and provides accurate responses utilizing approved labeling and company standard responses, published literature and other data. Assists with writing custom medical information responses utilizing this data., • Logging all enquiries handled in an accurate, comprehensive, and timely fashion into Inquiry Handling Systems. Quality Assurance, • Maintains quality in all areas of the job, including performing quality checks on Adverse Events, Product Quality Complaints, correspondence, and enquiries logged into the Inquiry Handling Systems, • Quality checking translations in line with the translation SOP. General, • Provides after-hours coverage on a rotated basis subject to business requirements., • Adheres to company and country-specific privacy policies, ensuring any confidential information or personal data related to ProPharma and its clients is managed in accordance with Data Privacy regulations described in ProPharma SOPs and the Confidentiality Statement within the Contract of Employment., • Complies with the Company’s health and safety policies., • Life science degree OR Nursing degree (RN/BS/BA/MS) OR Pharmacy degree, • Fluent in English & German, • Strong translation skills., • Excellent verbal and written communication skills, including proofreading, professional telephone etiquette and empathetic customer service skills., • Ability to write in a fluent and grammatically correct manner in the target language for the role, • Working knowledge of medical terminology, pathophysiology, pharmacology, regulations and industry standards., • Strong cognitive abilities, including verbal reasoning, critical thinking and analytical ability., • Ability to multitask with attention to detail within restrictive timeframes, including sound planning, prioritizing and organizational skills., • Proactive with demonstrative ability to independently identify problems and suggest effective solutions., • Ability to learn, take instruction and apply to daily operations/tasks., • Receptive to constructive feedback and able to take responsibility for work allocated., • Self-motivating. Ability to demonstrate initiative and internal drive. Willingness to seek out additional workload projects., • Effectively work independently and as part of a team.

Closing Date 2026-01-05 Job Title: Assistant Manager Location: Chatham (Kent) Contract Type: Permanent Hours: 37 Salary: From £34,000 per annum depending on skills and experience About The Role We are currently recruiting for an Assistant Manager within our Wastewater function. You will be primarily responsible and accountable for the completion of updating Southern Water’s internal systems and tracking of works, training records, hazards and store audits, attending compliance meetings with other departments, inputting pollution reports to ensure our asset maintenance standards are maintained effectively. What You Will Be Responsible For You will be managing the team in the absence of the Field Performance Managers as you will deputise for leave and delegated requirements, meeting performance continuity for an operational area and role succession. Working closely within our internal teams, you will be liaising with our technical planning and scheduling team and using your expertise to plan in complex works safely and resolve long-standing and reactive issues, planning activities to deliver repairs, inspections and maintenance on treatment works and the networks. As a developing leader, you will work with the team to support high standards of employee engagement and consultation with internal stakeholders. Proactively monitoring and escalating on performance shortfalls and implementing strategic improvement initiatives through advice and coaching is essential for this role. • To keep an overview of performance against ISO14001 and ISO9001 standards within an operational area to ensure compliance, • Assesses and Evaluates Risks to Health, Safety, Security, Wellbeing, and Environmental Management conditions within an operational area, • Responsible for the completion of statutory Health, Safety and Environmental audits, (including SSI, EMS), • Management and ownership to completion of all identified Hazards within an operational area, and administration of Hazard Database, • Responsible for mitigating and progressing to solution HSSW Hazards identified, • Ensuring specific issues identified by the team are reported to the FPM at required priority as per escalation guidelines

At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world. Job Description Due to increased opportunities and demand in the Energy & Natural Resources division, the Energy & Natural Resources team are recruiting Project Managers to join a diverse and supportive team during a period of significant growth. Our nuclear client is at the forefront of industry leading change, and we are keen to speak to individuals with project management experience to see what Turner & Townsend can offer you. Candidates will be required to be present in our client office in Warrington for 3 days per week. MAIN PURPOSE OF ROLE · To lead Project Management Commissions, taking responsibility for end-to-end service delivery, often with respect to large or complex projects. · To provide support on major Project Management Commissions, taking responsibility for an aspect of service delivery. · To ensure that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards. SCOPE Project Managers handle commissions of varying scale and value; depending upon the complexity of the project and the sector, where the service provided is advisory in nature, the scale and value of the project could be significant. Project Manager candidates should be comfortable working to deliver small to medium complexity projects independently with minimal oversight but will have access to the wider expertise within the Turner & Townsend team. KEY ACCOUNTABILITIES Project management, to include: · Advising at a strategic level at the project inception stage, including providing advice on the different approaches that can be adopted in order to successfully achieve the client’s overall objectives · Preparing and maintaining definitions of project requirements · Helping to establish the overall success criteria for the project, including time, cost, technical and performance parameters · Establishing effective project governance, processes and systems to be utilised throughout project · Preparing and maintaining schedules of activity, including producing the master project plan · Managing the development of the project in accordance with approved plans and targets · Developing and implementing resource plans and procurement of resources · Leading and facilitating the overall cross-functional project team · Monitoring and applying performance management techniques, including the use of KPI’s to improve project performance · Managing the change control process · Developing and agreeing budgets and controlling forecast and actual costs against them · Managing the flow of project information between the team and the client, through regular meetings and written communications · Identifying and monitoring project risks and planning and implementing risk mitigations · Preparing formal project progress and other reports · Taking a leading role in interfacing with the client, other consultants, and managing stakeholders at all project stages · Advising the client regarding Health & Safety and Environmental issues and risks · Planning for and the ongoing management of quality, safety, health and environment issues Internal management accountabilities, to include: · Staff management (where appropriate) – Inputting into the formal management of an Assistant Project Manager or small project management team, input into resource management and attendance at junior staff appraisals · Knowledge management – Ensuring that key information and learning generated from each project is input into the Turner & Townsend internal database · Process improvement – Identifying and acting upon ways to improve internal systems and processes Qualifications · Degree qualified in relevant discipline · Working towards a professional qualification (MCIOB / APM or similar) · Proven experience managing HT&M projects, ideally in a consultancy environment · Ability to successfully manage and prioritise more than one project at a time. · Will be able to obtain BPSS level security clearance. Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

NHS Property Services enables excellent patient care by acting as a trusted property advisor to the NHS by providing the best estate solutions. We manage 2,700 properties with 6,300 customers across England, which accounts for approximately 10% of the total NHS estate. Our properties range from listed buildings to new integrated care centres and include hospitals, GP practices and offices. The Lease Advisory Team is expanding, aside from our own significant property portfolio, we are now partnering with several NHS Commissioners to support and drive value from lease transactions and events. The role of the Lease Advisory Manager is to support the management of a portfolio of head lease and sub lease event activity. They will manage individual lease events independently or under the supervision of senior colleagues, protecting business operations in core leasehold sites through the effective management of lease events; Ensuring that all lease events are managed in an effective and timely manner. This is a 12 month FTC, salary on offer from £33,000 including car allowance & up to 10% bonus. What you will do * Working with senior colleagues to ensure all options are considered when concluding lease event negotiations to minimise risk and maximise opportunities. * Collaborate with property management and finance colleagues to ensure that lease events are properly budgeted for and assist with . Ensuring lease events are managed to budgets. * Manage / support transactions and seek the requisite internal approvals. * Provides reporting on productivity and other KPIs. * Assists with ensuring data accuracy in relation to lease event and property information. * Brings professional best practice to their roles Role Profile * Spots opportunities to improve processes and practices * Implements technical/professional skills and knowledge * Oversees service delivery to internal and external customers at agreed performance levels * Manages budgets in line with forecast (where appropriate) * Adheres to the appropriate governance and compliance standards for professional area * Manages internal and external customer relationships Who you are * You will have a broad understanding of landlord and tenant law, lease interpretation and strategic asset management. * Able to apply valuation principles to the management of leasehold events. * Commercial negotiation experience in rent reviews, break options and lease renewals. * Experience in inspecting and measuring premises in accordance with RICS best practice. * Clear and effective communicator. * Able to report recommendations to the business and secure internal approvals. * Have a passion for data accuracy; are enthusiastic and determined. * Experience of driving improvements to enable efficiency. * Experience of operating in a busy, customer focused business. Desirable * Be MRICS qualified or be well progressed on the APC pathway. * Have experience in a public sector / healthcare setting. * Track record of success in a professional area. * Have experience with using 'Horizon' property database systems. Where you'll be We have a hybrid model, and you can choose to work remotely, or come to our offices! You decide on how to manage your time effectively. What we can offer you We understand how important life is outside of work so, as well as a competitive salary we will also offer: * 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave. * A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities. * Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework. * SMART Pension contribution into which the company will contribute up to 6% * A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme. * We have a great Colleague Assistance Programme and offer support for all areas of life. An organisation with a purpose… We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference. We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. Desired Skills and Experience Working with senior colleagues to ensure all options are considered when concluding lease event negotiations to minimise risk and maximise opportunities. Collaborate with property management and finance colleagues to ensure that lease events are properly budgeted for and assist with . Ensuring lease events are managed to budgets. Manage / support transactions and seek the requisite internal approvals. Provides reporting on productivity and other KPIs. Assists with ensuring data accuracy in relation to lease event and property information. Brings professional best practice to their roles Role Profile Spots opportunities to improve processes and practices Implements technical/professional skills and knowledge Oversees service delivery to internal and external customers at agreed performance levels Manages budgets in line with forecast (where appropriate) Adheres to the appropriate governance and compliance standards for professional area Manages internal and external customer relationships

About Us At Supporting Education Group, we are focused on empowering the world of education. Across our group of strategically aligned businesses, we provide a range of best in-class services, products and programmes to the sector. Our services included the attraction and development of exceptional educators, services that enable schools and trusts to operate efficiently and effectively and programmes that help schools, their staff and their pupils thrive. About the Role We are seeking a commercially minded, data-driven Sales & Marketing Operations Manager to join our central Group team. This role plays a vital part in aligning Marketing and Sales processes across multiple brands, ensuring operational excellence. You will support and optimise the systems, processes, and governance that connect Marketing and Sales - from lead generation to closed-won - while driving efficiency, consistency, and scalability across the Group. As Marketing and Sales enablement needs continue to grow across our businesses, this role will help shape our wider digital and operational future on our CRM and Martech platforms. Your key responsibilities • Oversee and optimise the use of HubSpot as the central tool for our marketing operations., • Be a HubSpot Champion, upskilling others to take up the mantle, • Support implementing new 'Hubs' and onboarding of new Marketing and Sales teams, • Implement and manage marketing automation, personalisation and segmentation to support marketing campaigns, • Opportunity to own and manage lead scoring implementation for each business, alongside lead management processes, • Optimise and implement processes and governance around naming conventions, properties and objects, forms, structure, folders, and user governance, • Provide day-to-day support for Marketing teams, fielding Marketing Operations support tickets, • Collaborate with relevant marketing, sales and operations stakeholders across Supporting Education Group, including our main practices of Recruitment & Supply, Qualifications & Training, Professional Services, and Tuition & Learning. Plus the central Tech, Data and Product teams, • Work with the Tech and Data team to keep the marketing database accurate and up to date, debugging and helping solve snags, • Setup and manage data tracking in Google Tag Manager, HubSpot and other Martech as required, collaborating with Tech and Data teams where needed, • Build reports to stakeholder requirements, analyse and output your recommendations, • Work towards continually assessing and improving marketing processes for greater efficiency, effectiveness and improved customer journeys., • In-time, become a key Marketing Operations contact across the Group, • Proven experience in Sales Ops or Marketing Ops in a complex organisation, • Deep knowledge of CRM systems (HubSpot essential; Salesforce desirable), • Strong analytical skills with experience in attribution and performance reporting, • An excellent communicator and natural collaborator - stakeholders warm to you, • Ability to design scalable processes and enforce governance without stifling agility, • Commercial mindset with a focus on outcomes and efficiency, • Good familiarity with standard marketing campaign measurements and KPIs, • Passionate about seeking new ways to make things better for our businesses and our customers, whether it's a process, new technology or something entirely new, • Can understand and simplify complex systems or processes, • Understanding the critical importance of testing, • Work for a mission-driven organisation making a difference in education, • Lead marketing initiatives for our master brand, • Be part of a fast-paced, collaborative, and supportive team, • Hybrid working with a London-based office, • Competitive salary and benefits package, • Our holiday entitlement starts at 28 paid days per annum increasing to 33 days with service plus bank holidays, • Contributory pension scheme (salary exchange) following 3 months' service, • Healthcare Cash Plan and Life Assurance, • Volunteering Days, • Access to a flexible benefits package, options include extra holiday purchase, electric car, dental, enhanced medical and much more.

Parexel are currently seeking sponsor dedicated Senior Clinical Research Associates based in the UK, for future opportunities. Recent oncology experience will be essential. The Senior CRA will be responsible for data integrity, data quality and ensuring compliance with ICH GCP and local requirements at the site level. Monitoring will be conducted in line with the Study Monitoring Plan (SMP) and will be performed virtually for the majority of activities to supplement on site visit requirements. The Senior CRA will collaborate with the Site Manager to assure that the site complies with the protocol and is inspection ready and will coordinate with institutions and investigators at the local level. Some Specifics About This Advertised Role Oversight of Monitoring Responsibilities and Study Conduct • Ensuring regulatory, ICH-GCP and protocol compliance. Uses judgment and experience to evaluate overall performance of site and site staff and to provide recommendations regarding site-specific actions; immediately communicates/escalates significant issues to the project team and develops action plans. Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company Standard Operating Procedures (SOPs)/processes., • Verifies the process of obtaining informed consent has been adequately performed and documented for each subject as required., • Demonstrates diligence in protecting the confidentiality of each subject and assesses factors that might affect subject safety and clinical data integrity at an investigator site such as protocol deviation and violations and pharmacovigilance issues., • Per the Clinical Monitoring Plan (CMP) or SMP: Ability to conduct monitoring activities using different methods, (e.g., both on site and remote) where allowed by country regulations., • Conducts source document review and verification of appropriate site source documents and medical records. Verifies required clinical data entered in the Case Report Form (CRF) is accurate and complete., • Manages reporting of protocol deviations and appropriate follow up., • Applies query resolution techniques remotely and on site, and provides guidance to site staff as necessary, driving query resolution to closure within agreed timelines., • May perform Investigational Product (IP) inventory, reconciliation and reviews storage and security., • Verifies the IP has been dispensed and administered to subjects according to the protocol and verifies issues or risks associated with blinded or randomized information related to IP., • Applies knowledge of GCP and local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported, and released and returned., • Manages reporting of identified issues and manages follow up to resolution., • Documents activities via follow up letters, monitoring reports, communication logs, and other required project documents as per SOPs and CMP and SMP., • Ensures all activities are managed by site personnel who are appropriately delegated and trained., • Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution. For assigned activities, understands project scope, budgets, and timelines; manages site level activities and communication to ensure project objectives, deliverables and timelines are met. (Must be able to quickly adapt to changing priorities to achieve goals and targets)., • Reviews data entry timeliness in line with outlined requirements, missing pages, outstanding data queries, timelines for database locks., • Reviews site signature sheet and delegation of duties log to confirm any newly added or removed site staff are documented appropriately and the log is up to date. Where the site or Site Signature Sheet and Delegation of Duties Log indicates site personnel are no longer active on a study, review and assess training compliance with any new and updated training requirements (i.e., protocol amendment(s), etc.), • Conducts follow up for escalated adverse event monitoring (AEM) report queries., • Checks the site and external facilities, equipment, and supplies (clinical and non-clinical) continue to be adequate to conduct the trial and with their expiry dates (as applicable)., • Collaborates with primary Site Manager who will act as the primary liaison with site personnel., • Prepares for and attends Investigator Meetings and sponsor face to face meetings., • Networking and relationship building skills. Ability to communicate effectively and appropriately with internal and external stakeholders., • Ability to adapt to changing technologies and processes. Effectively overcoming barriers encountered during the implementation of new processes and systems., • Excellent communication (verbal and written), presentation, and interpersonal skills relating to colleagues and associates, both inside and outside of the organization., • Identifies and builds effective relationships with investigator site staff and other stakeholders., • Proficiency in local language is required.

Medical Affairs Senior Advisor / Manager in Vaccines and Infectious Diseases team. Role includes providing medical & scientific support to healthcare professionals and professional bodies through scientific communications and support for clinical research to facilitate a medical and scientific bridge between Pfizer and the healthcare community. Will be required to provide specialist medical and scientific advice to the nominated internal teams to support the appropriate use of Pfizer medicines/vaccines and successful implementation of Pfizer’s initiatives and programs. Position Purpose Individual roles may emphasise different elements of the role description depending on medical and business need, including: Partnerships: Activities to build and develop enduring external relationships facilitating a medical and scientific bridge between Pfizer and the healthcare community. Data generation and publication and support for clinical development: Deliver the medical plan in relation to medical projects, investigator sponsored research (ISR), clinical trials, non-interventional studies, database studies and registries. Shape development program through insights from academic and clinical community and patients. Generate and publish real world data. Data communication and customer insights: Communicate the value of our medicines through high-quality, accurate, balanced and impactful information. Leverage customer intelligence and insights to shape brand strategy. Cross functional medical and scientific support: Support for other departments including Regulatory Affairs, Drug Safety, Medical Information, Health and Value, Corporate Affairs, Customer Operations, Medical Quality Oversight, Worldwide Research and Development and Clinical Operations MAIN REPONSIBILITIES / DUTIES Partnerships • To provide specialist medical and scientific advice to the nominated internal teams to support the appropriate use of Pfizer medicines and successful implementation of Pfizer’s initiatives and programs., • To provide medical & scientific support to healthcare professionals and professional bodies through scientific communications and support for clinical research to facilitate a medical and scientific bridge between Pfizer and the healthcare community and academia., • To liaise with healthcare professionals to effectively communicate and manage drug safety issues, • To build and develop enduring peer-to-peer relationships with leading healthcare professionals and specialists, including non-traditional customers and key decision makers., • To acquire and maintain in-depth scientific knowledge of Pfizer medicines within nominated therapy areas (including those in development) as well as of key competitors., • To deliver the medical plan in relation to medical projects, Investigator Sponsored Research (ISR) and support for Pfizer sponsored clinical research, • To provide medical/scientific input into protocol feasibility assessments for clinical trial proposals., • To identify appropriate investigators / sites for Pfizer-sponsored clinical trials., • To work together with clinical research colleagues and in collaboration with above-country and global BU colleagues to drive the timely completion of Pfizer-sponsored clinical trials, • To provide input into the global clinical teams to ensure design and selection of trials relevant to UK needs, leveraging customer and patient insights, • To provide high-quality, accurate, balanced and specific information to customers in response to unsolicited requests for information., • To provide scientific insight and support to field- and head office based commercial colleagues., • To work with the cross functional team in-country and above-country to develop impactful and compliant promotional and non-promotional materials of value to customers, • To review (and certify where applicable) promotional and non-promotional materials and activities within scope of the ABPI Code of Practice., • To ensure customer intelligence is brought into the organisation to generate customer insights, shape future strategy and leverage business opportunities., • To manage local advisory boards to gain customer insights, • Support Health & Value in providing medical support for HTA dossiers and regional/local formularies, • Scientific support into answering clinical differentiation questions in vaccine tender dossiers, • Support Regulatory Affairs in responding to questions from regulatory agencies and implementing changes to product SPC, PIL and PI. Provide support for clinical overviews, core datasheet revisions, licence variations, batch specific variations and implementation of Risk Management Plans, • Provide support to Medical Information to facilitate the maintenance of an accurate, relevant and high quality database which would enable them to respond effectively to customer enquiries, • Provide scientific input to other departments (e.g. Policy & Public Affairs, Stakeholder Strategy, Communications, Customer Operations, Medical Quality Oversight, Pfizer Research and Development groups) on a project-by-project basis., • To provide specialist ABPI Code compliance support to brand/therapy area teams and other departments on customer engagement & partnership activities (e.g. Digital Programs, Joint Working, Medical & Educational Goods & Services, Advisory Boards), • For medical applicants GMC registration with a Licence to Practice is preferred. Doctors registered outside the UK may be considered, for example if they have significant pharmaceutical industry experience and/or have worked in the UK National Health Service. A postgraduate degree (e.g. PhD) or evidence of relevant experience or productivity is preferred., • For pharmacy applicants UK registration is preferred. Pharmacists registered outside the UK may be considered, for example if they have significant pharmaceutical industry experience and/or have worked in the UK National Health Service. A postgraduate degree (e.g. PhD) or evidence of relevant experience or productivity is preferred., • Capability to use digital technology provided by the organisation, • Confident and competent with digital compliance requirements, • Experience in using a range of digital platforms, • Basic understanding of core digital metrics used by the organisation

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. The Senior Travel Success Manager is responsible for the on-going success and partnership of travel direct customers within the assigned client base. This position will serve as the partner and advocate working closely with overall Customer Success team to ensure the highest levels of on-going adoption, retention, satisfaction, and new feature adoption are realized. Key to success in this position is the development and maintenance of strong relationships, both within SAP Concur, customers and partners. This position is structured as a virtual model with a high-volume account base. Medium ravel may be required. You will report into Global Travel Engagement, VP, Customer Success. Responsibilities • Develop and maintain strong relationships within assigned client segment to ensure maximum adoption, satisfaction and retention levels, and client development are met, • Identify and execute business strategy for assigned client segment, • Focus on CoV/MVV and bringing value to customers with strategic engagement, • Develop client’s knowledge of features/functionality and modules by using online presentation or in person presentation methods, • Work closely with Account Teams to Identify, prioritize and resolve client issues/concerns; coordinate with appropriate internal cross functional departments to provide response and/or solutions, • Identify and implement improvements to processes, documents, tools, reports, etc. to benefit team and internal/external clients, • Track and update activities, reporting in SF as required, i.e. BR’s, Success Plans, FA etc., • Participate on cross-functional teams to discuss accounts and look for trends or commonalities, ensure the best interests of both clients and SAP Concur are being fairly and objectively represented, • Identify and execute business strategies that contribute to the success of the key metrics of the position – retention, renewals, utilization/adoption, contractual compliance, and opportunities for expansion, • Work with assigned Account Teams to help manage travel success plans where applicable, including managing territory assignments, tracking activities and territory planning for customer base, • Develop and maintain strong relationships within assigned client account teams to ensure maximum adoption, satisfaction and retention levels, and client development are met, • Advocate for customer base for future product travel enhancements, collaboration with staff, team and travel product stakeholders, • Minimum 2 years’ experience with Concur Travel (preferred), • Minimum 10-year experience with high level of interaction with internal/external clients and partners, • Minimum 10 years travel related experience, • Aptitude to analyze a situation, defines key objectives, and recommends strategies and action plans, • General understanding of business, financial systems and organizational decision-making, • Strong written and verbal communication skills, including negotiation skills, • Demonstrated aptitude to assess and analyze issues/data and develop or implement appropriate plans, • Must possess a client-focused attitude with the ability to act as a client advocate, • Proven ability to engage and interact with internal teams to resolve client issues, • Planning and project management capabilities, • Ability to give presentations to small and large groups of people, • Displays passion for & responsibility to the customer, • Displays leadership through innovation in everything you do, • Displays a passion for what you do and a drive to improve, • Displays a relentless commitment to win

BENEFITS • Free car parking nearby, • Pension Scheme, • Private Medical, • Development Opportunities, partnered with Dale Carnegie, • Appreciation Bonus, • 6 weeks- paid sickness, • Discounted Cruise Programme, • 25 days paid holiday + 8 Bank Holidays, • Bus Discounts ROLE LOCATION This role is based in our office in Southampton with Mondays & Fridays working from home. BASIC PURPOSE This role is responsible for reviewing, researching and resolving complaints/queries - during & post cruise - in a timely manner, using creative techniques within company guidelines, to increase customer satisfaction, retention and loyalty. The role will require interaction with Guests/Trade Partners by providing information in response to inquiries as well as communication with internal and external parties, including but not limited to Regents Ship Officers & Executive Management through a variety of means - in person, telephone, e-mail or regular mail correspondence. Ensure up to date knowledge of current regulations (ABTA; ATOL; Package Travel Regulations), trends, & problem areas to ensure you have the means to be an effective problem solver. This position is also responsible for Care Team duties and will be the main point of contact for assistance with medical debarks. In addition, this role will also back up the APAC region as well as offer support to the sister brand, Oceania Cruises. POSITION RESPONSIBILITIES Resolving Guest Complaints: • Undertake a full investigation of the Guests complaint researching all elements raised., • Work collaboratively to determine and address inquiries, concerns and resolve complaints from Guests and Trade Partners, via email or telephone to resolve their queries., • Maintain up-to-date files to ensure that all correspondence is being addressed accurately, keeping track of status and any follow up required., • Make appropriate entries in department database (Salesforce) to code, classify and document records for reporting purposes., • Routinely communicate with onboard personnel and Officers to resolve guest issues before they debark the vessel or to research concerns from a past voyage., • Develop creative solutions to challenges while considering the cost to the company and the ability to increase the company’s goodwill in the eyes of the guest, while keeping company guidelines in mind., • Issue compensation such as amenities, cruise credits, onboard credits, gifts, • Review all PRM’s received to ascertain requirements., • Liaise with internal departments to ensure all necessary requirements are in place., • Liaise with Trade Partner/Guest to obtain any additional information., • Be the main point of contact for assistance when a guest is taken ill, medically disembarked or has been injured onboard., • This requires daily contact with the guest and/or next of kin., • Keep an accurate record of all contact/assistance activity., • On occasion you may need to be deployed to assist as on the ground cover, • This function may require you to work outside of normal business hours as is dependent on ship location and time zones., • Key Metrics:, • Initial contact to be made withing 24 hours of the incident., • Main point of contact for al UK & CEMEA Seven Seas Society queries, • Responsible for administering & processing of UK & CEMEA Regent Ambassador request:, • Pull required Ambassador report., • Review & qualify bookings., • Act as Guest liaison for calls and correspondence received by Senior Management, • Review all Envograms, brochures, voyage reports, etc. to ensure you have current knowledge of itinerary changes, pricing, onboard activities, refund policies, personnel changes, etc., • Make recommendations and suggestions for changes in brochures, advertising, and other promotional efforts., • Provide back up support to other departments within the Regent & Oceania UK & CEMEA team., • Assist with Ship Visit and events, where applicable, • Any other projects/tasks as assigned by the Senior Guest Relations Manager International EXPERIENCE • High School Diploma required, • Minimum of 1-year experience in customer-oriented role, preferably within a luxury brand/organisation. Travel experience is an advantage., • Guest Relations and Customer Service experience, preferably within the luxury sector, • Second language (ideally French, German, Spanish) not mandatory but advantageous, • Knowledge & understanding of the EU Package Travel Directive would be advantageous. COMPETENCIES / SKILLS • Strong understanding and experience of modern marketing processes, with up-to-date knowledge of industry trends and solid commercial awareness to support decision-making., • Proven ability to negotiate with service providers, ensuring cost-effective solutions and maintaining high-quality standards across diverse markets., • Excellent time management and organizational skills, with the ability to prioritize and manage multiple projects simultaneously under tight, time-sensitive deadlines., • Self-motivated and proactive, capable of working independently and delivering results in a fast-paced, dynamic environment., • Strong written and verbal communication skills, with the ability to craft compelling messaging and collaborate effectively across teams and regions., • Collaborative team player, contributing positively to team dynamics and cross-functional initiatives., • Flexibility, with the ability to attend events and activations as needed, including occasional adjustments to working hours. COMPETENCIES / SKILLS • Customer focused, excellent communicator (written & verbal) and good listener., • Attention to detail and excellent organisational & analytical skills., • Ability to interact with all levels of the organisation and client base in a professional, diplomatic, and tactful manner., • Strong personal time management skills, • Demonstrates the ability to deal with multiple, concurrent tasks, shifting priorities and an ability to meet changing needs while maintaining a positive attitude., • Must be resourceful and have an ability to work independently but also as a team., • Maintain diplomacy and confidentiality to ensure sensitive information does not get into the public domain., • Computer literate, • Proficient Microsoft software, such as Word, Outlook, • Knowledge of Salesforce is advantageous., • Fluent in English (verbal and written), • Approachable and helpful with a can-do attitude and willingness to learn. ABOUT US As the innovator in global cruise travel, Norwegian Cruise Line has been breaking the boundaries of traditional cruising for nearly 60 years. Most notably, the cruise line revolutionized the industry by offering guests the opportunity to design their ideal holiday on their preferred schedule with no assigned dining and entertainment times and no formal dress codes. Today, the company invites guests to 'Experience More at Sea' by providing them with more to see, more to do, more to enjoy, and more value on their holiday. Its fleet of 21 contemporary ships sail to over 400 of the world's most desirable destinations, including Great Stirrup Cay, the company's private island in the Bahamas and its resort destination Harvest Caye in Belize. Norwegian Cruise Line not only provides superior guest service from land to sea but also offers a wide variety of award-winning entertainment and dining options as well as a range of accommodations across the fleet, including solo-traveller staterooms, club balcony suites and The Haven by Norwegian®, the company's ship-within-a-ship concept. For additional information visit . Norwegian Cruise Line is a wholly owned subsidiary of Norwegian Cruise Line Holdings Ltd. To learn more, visit . If for any reason you do not hear back from us within 10 working days of sending us your application, it means that unfortunately on this occasion you have been unsuccessful

Covering, West Midlands, Shropshire, Clwyd and Gwynedd £ £45.000- uncapped commission structure with an OTE of 150k 🚛 Your Role: Role Level on the Rygor Career Journey Map: C3, Specialist If you are looking to be part of an award-winning company, offering you a great career, then look no further. We are looking for a dynamic and experienced Area Sales Manager to drive the sales of our 3 construction brands, Hyundai construction equipment, Mecalac dumpers & Dieci telehandlers. This is a field-based role for a motivated individual with a proven track record in plant, construction, or heavy equipment sales. With a passion not only for exceeding your sales targets, but also for working with people and building brilliant relationships, you will constantly increase the client base whilst ensuring outstanding customer service at all times. You will have an established customer base that you would bring over to our business and partner brands. You will work within Rygor Group’s key result areas; Business Performance, Customer Focus and Leadership, whilst always upholding the company’s values of being Rewarding, Reliable and Respectful. Day to day, you will: • Contribute to the sales growth of the division by generating sales leads as a result of effective networking, referrals and prospecting., • Successfully identify, penetrate and close business opportunities to a effective conclusion, whilst identifying and securing additional sales opportunities such as parts and service., • Prepare and follow-up with quotations, ensuring timely customer payments., • Monitor orders closely, rapidly escalating any lost order issues to minimise any financial loss., • Consistently achieve sales and profitability targets., • Maintain an excellent relationship with suppliers ensuring the correct specifications for an order are delivered to the customer., • Work in harmony with the sales admin team and other departments to maximise productivity and reduce costs., • Work and communicate effectively with aftersales to ensure a smooth, seamless handover of products to customers., • Actively develop a network of customer relationships with both new and existing clients., • Maintain an accurate Rygor Plant CRM database of all customer contact details., • Take ownership of customer concerns, understanding that whilst things may go wrong occasionally, how we promptly and consistently communicate and find solutions for a successful conclusion is what really sets us apart., • Identify opportunities to supervise product demonstrations at selected customer sites to facilitate the closing of new business deals. Skills and Behaviours • Motivated: target-driven – you want to be the best and achieve and you ensure success through a proactive approach to sales. In a field-based sales role, being able to be continually motivated, results driven and successful takes focus and self-discipline, with the ability to work independently in an organised manner., • Customer-focused mindset: always aiming to exceed expectations – every email, phone call and text is always responded to, and you keep your customers up to date. It’s all about communication., • You are an influencer: your professionalism, knowledge and credibility mean customers know they can rely on you, and it means you can close the deal., • Flexible approach to work – we’re there to support our customers. Research shows that some people are less likely to apply for a role unless they are 100% qualified. As long as you are experienced for the role, we encourage you to apply, even if you don’t feel like you meet all our requirements. We want to know about your passions, achievements, learning and growth. If this role excites you, start a conversation with us! 🥳 Benefits for you • An extra day off for your Birthday, • 23 days of annual leave per year PLUS Bank Holidays, • Four times death in service benefit, • Branded uniform and boot allowance, • Working for Motor Trader’s ‘Employer of the Year’., • Working for an official Great Place to Work™️ and UK Best Workplace., • Working for a Best UK Workplace for Wellbeing and Development., • Awarded Armed Forces Covenant Silver Award (RLS), • Working with our award-winning team – we are Motor Trader’s CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process., • Recipients of the Silver Award under the Armed Forces Covenant, • Awarded Armed Forces Covenant Silver Award (RLS), • Working with our award-winning team – we are Motor Trader’s CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process., • Auto-enrolment pension., • Self-development journal, • Rygor Group Ranked 101 in SW Business Insider’s Top 500 Companies, • Enhanced Maternity and Paternity pay policies., • Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion)., • Mental Health First Aiders., • Reward and recognition programmes, including our annual Rygor Group Awards and opportunities to attend the Rygor Wembley box as a celebration of your hard work and dedication., • Annual appraisals programme and progression opportunities., • Manufacturer training and access to our in-house training., • Long service recognition and annual leave increase after 5 years’ service., • Branded uniform, • Charities of the Year programme, Army Sport sponsors and community engagement initiatives 💙 Our Values & Behaviours We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals. Rewarding I am grateful. I am courageous. I am curious. Reliable I am honest. I am attentive. I am trustworthy. Respectful I am inclusive. I am resilient. I am kind. 👋 What’s it like to be part of Team Rygor? “Rygor is a great place with equal opportunities for everyone and they are Rewarding, Reliable and Respectful and choosing Rygor to grow your career is something no one can regret.”- Patrick, Technician 🚛 About Rygor Group We are an award-winning, multi-franchise Dealer Group with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors. Our business has gone from strength to strength in recent years, with significant investment in site renovations nationwide and exciting expansions, including the launch of a brand-new Mercedes-Benz Passenger Car Aftersales facility in 2024. Our commitment to excellence has earned us multiple industry and network awards, and in 2025, we were proud to be named Employer of the Year at the prestigious Motor Trader Awards. We also received the Silver award for our onboarding experience at the ICE awards, meaning that if you're considering a new career with Rygor, you can be confident you'll receive an award-winning induction and support from day one. We’re officially a Great Place to Work™ (multiple years running) and our company culture truly reflects our core values: Rewarding, Reliable, and Respectful. Exceptional customer service is at the heart of what we do and so is creating an environment where our team can thrive. Rygor Group comprises of a diverse collection of UK automotive businesses, with a primary focus on trucks, vans, coaches, passenger cars, armoured vehicles, body repairs and coachbuilding. Through the hard work of our team members, we have secured our position as one of the UK’s top automotive Groups, with a turnover of circa £300m a year. Rygor Auto consists of three renowned brands: Mercedes-Benz, SAIC Maxus, and Higer Buses. We are home to the largest UK dealer group for Mercedes-Benz Commercial vehicles and also offer passenger car aftersales at select locations. Rygor Plant is an official partner of Hyundai, Mecalac, and Dieci. We offer a diverse range of high-performance equipment designed to meet the demands of sectors including construction, agriculture, rail, roadworks, aggregates, and beyond. Rygor Service Solutions is our independent fleet workshop division, specialising in full management of commercial vehicle fleets within customers premises, or totally mobile servicing solutions. We look after some of the UK’s largest fleets, including Tesco, Ocado, and Brakes. And are committed to keeping them on the road, serving their customers. Rygor Land Systems supply vehicles and systems for military, humanitarian and security operations. With a dedicated and focused team that can provide exacting customers with the support required to deliver the capability needed by operational staff located in the harshest environments around the world.

The opportunity In this role you will play a key part in developing and implementing the Group risk framework, helping Openwork make informed, risk-based decisions. Working closely with Senior Risk Managers, you'll partner with teams across the business to deepen their understanding of their risk and control environments and support them in effectively mitigating potential risks. This is a hybrid role based 2 days a week in the Swindon office. The benefits: • Salary - up to £38,000, • Bonus scheme - on target bonus - 7.5%, • Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%, • Critical illness cover, • Income protection - 1x salary, • Death in service - 4x salary, • 27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days, • A range of other flexible benefits to include private medical insurance, dental insurance and much more. Key Accountabilities: • Provide support to the wider second line function as required, • Support Senior Risk Manager by feeding into the narratives to the risk assessments and reports for the OHL Board, Risk and Compliance Committee and OHL executive team, • Support the Group Risk Director in ensuring that the risk and control frameworks of the Group and its businesses are operating effectively, • Liaise with managers across the business to pinpoint the risk involved in their function, and put controls in place to satisfy the risks, • Share best practices with managers and support the creation of their individual frameworks, • Help the Senior Risk Manager to drive ownership and understanding of the benefits of risk management across the business., • Innovate and develop new risk approaches, utilising industry and subject knowledge and contacts, • Ownership and maintenance of the Group risk database, acting as lead administrator for user access and queries, and development of new functionality, • Work with the business on maintaining risk and incident logs and escalating emerging issues as appropriate What will you need to succeed? • Proven background within a customer service or risk function where technical and analytical skills have been utilised, • A hunger to learn and an eagerness to grow, • Educated to a degree level in the areas of Finance, Economics or Business Management., • Proactive; self-starter; and independent with the ability to take initiative, • Ability to demonstrate attention to detail and focus on excellence, • Problem solver with hands-on expertise in applying solutions, • Cooperative team player; with strong ability to develop and support colleagues, • Possess self-awareness, good listening skills, and ability to give and receive feedback well, • Possess creativity and the ability for making impactful presentations, • Enthusiastic with the ability to display interest and passion for your line of work and the industry generally, • Innovative and original thinking with ability to challenge thinking and foster continuous improvement, • Detail oriented: Ability to seek and assemble relevant details necessary to complete a task Why us? We're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential. We’re also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague’s individual differences and identities – just like our financial advice, for us, it’s personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.