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Business Unit: Technology Operations & Cyber Security, COO Salary range: £57,000 - £82,000 depending on experience plus amazing benefits Location: UK Hybrid, with occasional travel to Glasgow / Gosforth hubs Our Team An exciting opportunity has arisen within IT Service Management for a leader to pick up the operational responsibility & drive strategic thinking for the Service Asset & Configuration Management (SACM) Team. You'll lead and inspire them to deliver the best user experience whilst following auditable processes and ISO 10007, ISO 19770-1 and ITIL standards. You’ll shape and implement future strategy and ensure the function continues to meet the needs of a growing, ever-changing business. You'll work in conjunction with multiple business units including, IT Development & Change, and support pools to ensure effective governance, controls and policies are communicated, implemented and continually improved and will support them in the day to day running of the business area to ensure we meet our SACM commitments. You'll lead a team of Configuration Management (CM) Specialists, as well as Hardware Asset Management HAM) & Software Asset Management/License Management (SAM) Specialists to provide first class service utilising ITIL & ISO standards. We'll also ask you to support all of VM’s Banking areas in relation to the fundamental Configuration Management Database within ServiceNow whilst developing and maintaining operational processes for both the Hardware and Software Asset Management functions. What you’ll be doing • Influence, engage and be an active and effective member of the TOCS extended Leadership Team., • Leading and inspiring the SACM Team to enable effective delivery, encouraging a high achievement culture and role modelling Great Leadership and demonstrating VM’s Purpose, values and behaviours., • Effective management of Software and Hardware Asset Management controls including asset monitoring, compliance, cost oversight and reporting as well as Configuration Management controls to identify, control, report, control and validate the Configuration Management Database (CMDB)., • Leading conversations across the area on asset cost saving initiatives, leadership of cost challenge initiatives and their delivery and identifying opportunities to influence budgets and specifically, third party spend to drive a more efficient organisation., • Establishing and promoting Configuration Management processes to deliver and enrich CMDB’s data interaction with other ITIL processes across TOCS and the wider organisation., • Management of SACM control risks and managing audit items effectively., • Strong leadership and experience of People Leading at various levels with a proven track record in the development of staff., • Understanding of commercial and people challenges and understanding of the underlying principles of continuous improvement and driving efficiencies., • Excellent problem-solving skills and ability to analyse information appropriately., • Effective change management ability and a sound understanding of dealing with change in large organisations., • Proven ability to balance multiple tasks and deadlines., • Knowledge of ServiceNow & Flexera toolsets for SACM is preferable., • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

As Apprenticeship Programmes Lead, you will: • Ensure apprenticeship procurement is effectively managed, future-focused, and aligned to business needs, • Lead and oversee HEO(s), maintain procurement plans, drive continuous improvement, and manage escalation of issues., • Provide clear direction, coaching, and oversight to HEOs, role modelling inclusive and collaborative leadership., • Lead the operational delivery of the end-to-end apprenticeship procurement process., • Engage with Commercial colleagues to ensure timely, compliant, and effective procurement., • Deliver standard-setting calls and support moderation meetings with evaluation panels., • Maintain and review procurement plans to ensure accuracy, completeness, and forward-looking coverage., • Monitor provider performance in collaboration with Delivery and Experience teams, escalating issues where appropriate., • Manage communications escalated by Programme Manager across internal and external stakeholders during procurement., • Conduct regular review of the provider market to identify emerging opportunities and risks., • Contribute to process improvement, sharing lessons learned and best practice across the team.Person specification Candidates should be able to demonstrate the Key Criteria as outlined below. Key Criteria: • Strong understanding of public sector procurement regulations and assurance processes (Lead Criteria), • Experience in managing multiple projects simultaneously, ensuring timely delivery and quality outcomes, • Proven ability to influence and negotiate with senior stakeholders, including commercial teams and external providers, • Ability to interpret procurement and performance data to inform decisions and drive improvements, • Experience in leading change initiatives and embedding continuous improvement, • Ability to remain effective under pressure and adapt to changing priorities or challenges, • You must have achieved CIPD Associate membership or be willing to work towards this upon commencement of your role. Behaviours We'll assess you against these behaviours during the selection process: • Communicating and Influencing, • Delivering at Pace, • Managing a Quality Service Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes., • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. Selection will be by a written sift, followed by a virtual video interview. Written Application and Sift As part of the application process, you will be asked to complete a CV, and a Personal Statement of no more than 750 words detailing the relevant skills and experience you can bring to the role, based on the Key Criteria listed earlier in this advert. Further details around what this will entail are listed on the application form. Please provide a CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years. Our CV element is short and allows an initial check of eligibility but is not scored so please put the main content of your evidence and skills in your Personal Statement. Your Personal Statement should be based on evidence of what you did and how you did it in order to achieve the outcomes notified. When completing your personal statement,please read and understand the Key Criteriathoroughlyas this is what your written evidence will assessed against. Please ensure you evidence the key personal requirements and what you have done that relates to these requirements.You dont have to explain the whole process, just what you have done and the skills and experience you have used.Share with us why you are most suited to this role, what you can do, the skills you have that are transferable to the key requirements, and the life experiences or passion you have that are linked to this role. Should a large number of applications be received, an initial sift may be conducted using theLead Criteriaonly: " Strong understanding of public sector procurement regulations and assurance processes (Lead Criteria) " Candidates who pass the initial sift may be progressed to a full sift or progressed straight to interview. If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised.In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. If you withdraw your application at any stage, it will not be progressed any further. Interview Process After the sift is complete, shortlisted candidates will be invited to attend a virtual video interview on MS Teams. The overall interview will last around 45-minutes and you will need to use your personal device to access the video link. The interview will assess Behaviours and Strengths. The interview aims to be more of a conversation exploring the candidates capability for the role. Sift and interview dates to be confirmed. After the interview Once all interviews have been completed, candidates will be notified of the outcome by email and through their Civil Service Jobs account. The successful candidate for the initial post offered will be contacted regarding their preferred location based on the role being offered. If you are able to accept this provisional offer, pre-employment checks will commence and once they are cleared, the vacancy holder will contact you with details of a start date. Please note that for some of the locations currently listed in this vacancy, we may not be able to immediately offer a position based on the needs of the business at the time. Further Information At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . Reserve List A reserve list may be held for a period of 12 months from which further appointments can be made. If you are placed on a reserve list but we cannot immediately offer you a post, please note: • If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Reasonable Adjustments We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Integrity, plagiarism, Civil Service Principles and the use of Artificial Intelligence (AI) The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Examples of plagiarism can include: • Presenting the work, ideas and experience of others as your own Disclosure and Barring Service and Internal Fraud Database Checks In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If successful and transferring from another Government Department, a criminal record check will be carried out. Important New entrants are expected to join on the minimum of the pay band. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks. Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions. Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments Programmes Manager Candidate Pack Opens in new window (pdf, 496kB) Programmes Manager Candidate Pack Welsh Opens in new window (pdf, 573kB) Success-Profiles-Candidate-Overview-Accessible-Version Opens in new window (docx, 220kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB)

As a Higher Executive Officer (HEO), you will play a key role in leading and delivering work that supports departmental priorities. You will be responsible for managing projects or workstreams, engaging with stakeholders, and contributing to strategic planning and decision-making. This role requires confident communication, effective leadership, and the ability to manage competing priorities in a fast-paced environment. More information on our individual Divisions can be found within the candidate pack, and successful candidates can expect to be involved in: Leadership and Delivery • Lead on specific areas of work, ensuring progress against objectives and delivering high-quality outcomes., • Manage multiple tasks and priorities, demonstrating flexibility and resilience across different business areas., • Build and maintain effective relationships with internal and external stakeholders at various levels., • Understand and articulate how your work contributes to wider departmental and government priorities., • Demonstrate awareness of external factors and broader policy context when making decisions., • Communicate confidently and clearly, both verbally and in writing, to influence decisions and support delivery., • Scope and plan key activities required to progress workstreams, contributing to wider planning and design processes. Person specification LEAD CRITERIA: • Strong communication skills, with experience presenting information clearly and drafting formal documents., • Proven stakeholder engagement skills, including managing differing views and building effective relationships., • Demonstrated ability to plan, prioritise and adapt to changing demands.Behaviours We'll assess you against these behaviours during the selection process: • Delivering at Pace, • Communicating and Influencing, • Managing a Quality Service, • Making Effective Decisions Technical skills We'll assess you against these technical skills during the selection process: • LEAD CRITERIA: Demonstrable ability to lead and manage workstreams, delivering high-quality outcomes to deadlines, using evidence and data to support decision-making and continuous improvement. Benefits Alongside your salary of 38,772, Department for Work and Pensions contributes 11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes., • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths, Experience and Technical skills. Applicants will be asked to provide the following in their written application: 250 word Technical statement on the Lead criteria: Demonstrable ability to lead and manage workstreams, delivering high-quality outcomes to deadlines, using evidence and data to support decision-making and continuous improvement. 750 word Personal Statement against the Essential criteria as outlined in the Person Specification. You will also be asked to provide a short CVlisting your skills and experience. Your CV will only be considered for applications that progress to job offer and will assist the vacancy holders in matching skills to suitable opportunities/locations. It will not form part of the sifting process or be scored. Sift: An initial sift will be conducted using the information applicants provide against the Technical criteria outlined on the technical template (250 words) supplied in the application process. Applicants who do not meet the minimum standard at this stage will not have their personal statement assessed. Applicants who reach the minimum standard on the initial sift will be progressed to full sift. If successful at the initial sift stage, a full sift will be conducted using the information applicants provide in line with the Essential Criteria within the person specification section of this advert, using the information applicants provide on the Personal statement template (750 words) supplied in the application process. Interview: Applicants meeting the agreed minimum standard will be interviewed using the blended approach testing both Behaviours & Strengths. Interviews will be conducted either face-to-face or virtually (confirmation of interview method will be confirmed closer to the time) Applicants invited to interview, will also be required to deliver a 5-minute presentation at the start of your interview. Details of the presentation and what is required will be supplied as part of the invite to interview. Applicants should be aware that further questions relating to your experience may be asked following your presentation. Sift and Interview dates to be confirmed. Postings: Successful candidates will be posted in merit order based on your location preferences and the geographical requirements of the business. If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards You will be asked for your preferences for up to 2 locations, these will tell us where you would prefer to work if you are successful. Please do not select a location unless you are prepared to accept a role in that location. Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles here . Successful candidates will be posted in merit order based on your location preferences, where appropriate, and the geographical requirements of the business. Dependent on your position on the merit list, if none of your location preferences remain at the point we make a job offer, DWP may offer you a role at an alternative advertised location. If we are unable to offer you a role in any of your preferred locations, and you are unable to accept a role at an alternative advertised location, we will add you to the reserve list if one is being held. Successful candidates will be posted in merit order based on your location preferences, where appropriate, and the geographical requirements of the business. Further Information At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . Reserve List A reserve list may be held for a period of 12 months from which further appointments can be made. If you are placed on a reserve list but we cannot immediately offer you a post, please note: • If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Reasonable Adjustments We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Integrity, plagiarism, Civil Service Principles and the use of Artificial Intelligence (AI) The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Examples of plagiarism can include: • Presenting the work, ideas and experience of others as your own Disclosure and Barring Service and Internal Fraud Database Checks In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotlando n your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Applicants who are successful at interview will be, as part of pre-employment scre ening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If successful and transferring from another Government Department, a criminal record check will be carried out. Important New entrants are expected to join on the minimum of the pay band. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks. Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions. Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Laura Jones Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments DWP CMPD Candidate Pack 430790 Opens in new window (pdf, 863kB) DWP CMPD Candidate Pack 430790 W Opens in new window (pdf, 926kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 67kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB)

• Lead the work relating to Directorates priorities., • Build and develop the immediate Private Office e.g. (Assistant Private Secretary and Diary Manager), and wider Business Support Team to support the director and wider Directorates., • Commission work and advice to enable timely decisions to be taken to ensure director and wider directorate is provided with the right advice at the right time to enable evidence-based decision-making. Engage subject matter experts, often on technical issues, to understand issues and develop concise and easy to understand briefing, for example programme boards, departmental priorities, etc., • Quality-assuring advice from others on key director responsibilities., • Interpret and analyse information to think strategically and plan ahead to identify long and short-term priorities; and take action to respond to them: applying a critical, challenging mind-set to technical matters, for example commercial contracts; long term spending decisions etc. to advise director accordingly., • Commissioning, reviewing, filtering and challenging strategic and technical advice to the director, that helps them to take timely and well-informed decisions on key issues in the directorate, group, and department., • Use discretion, tact, and diplomacy to advise the director and drive forward issues on their behalf., • Build and maintain strong and effective relationships across the complex stakeholder environment that makes up DWP (Executive Team and director offices, Finance Group colleagues including Finance Executive Team, Permanent Secretarys, and Ministers Private Offices) to identify issues early. This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. This role can only be delivered from the UK. Visa Sponsorship For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Locations You will be asked for your preferences for up to 3 locations, these will tell us where you would prefer to work if you are successful. Please do not select a location unless you are prepared to accept a role in that location. Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027. Selection for appointment to the Civil Service is on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission's Recruitment Principles here . Successful candidates will be posted in merit order based on your location preferences, where appropriate, and the geographical requirements of the business.Dependent on your position on the merit list, if none of your location preferences remain at the point we make a job offer DWP may offer you a role at an alternative advertised location. If we are unable to offer you a role in any of your preferred locations, and you are unable to accept a role at an alternative advertised location, we will add you to the reserve list if one is being held. The roles available will be based in : Birmingham 3 Arena Central, Bridge Street, Birmingham B1 2AX Blackpool Peel Park, Brunel Way, Blackpool FY4 5ES Leeds Quarry House, Quarry Hill, Leeds, LS2 7UA. Manchester 2 St Peters Square, Manchester, M2 3AA. Newcastle Benton Park View, Newcastle-upon-Tyne, NE98 1BA. Sheffield Hartshead Square, Sheffield, S1 2FD. Some travel may be required. Person specification This is a varied and demanding role, drawing on a range of skills, and it is essential that the post-holder is flexible and able to manage their time efficiently. The successful candidate will be able to demonstrate:. • (Lead Criteria) Excellent judgment, organisational and prioritisation skills., • Excellent communication skills and be competent at engaging professionally with stakeholders at many levels, including ministerial and cross-government, with a good ability to persuade and influence others., • Act as the primary liaison point between the Director and the wider Directorate., • The strong ability to upwardly manage to ensure the director and deputy directors can effectively execute their roles by seeking support on a timely and appropriate basis, and keeping the director updated., • Stakeholder management as you will need to work closely with senior officials from across the department.Behaviours We'll assess you against these behaviours during the selection process: • Seeing the Big Picture, • Communicating and Influencing, • Working Together, • Delivering at Pace Benefits Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. DWP have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes., • An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. Sift stage: As part of the application process, you will be asked to complete a CV and Personal Statement. A sift will be conducted only using the Personal Statement of 1000 words. Your Personal Statement should showcase your skills and should demonstrate how you meet the key criteria, and your suitability to the role. In the event of a high level of applications, we reserve the right to conduct the application sift based on a single Lead Criteria, as indicated in the Person Specification section. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to interview. Interview stage: If you have been successful in sift stage, you will be invited to an online interview via Teams. You will need to produce evidence of ID at the video interview. The interview will include 10 minutes for a presentation testing the lead behaviour Seeing the Bigger Picture (5 minutes presenting and 5 minutes for follow up questions). DWP may consider increasing the overall pass mark at sift or interview stage in order to manage applications and outcomes Further information will be provided to those who are invited to interview. Application sift is planned to be carried out WC: 10th November 2025 Interviews are planned to be carried out WC: 1st December 2025 Interview results are planned to be released WC: 8th December 2025 Please be advised that the above dates are indicative only and are subject to change. Further Information At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . Reserve List A reserve list may be held for a period of 6 months from which further appointments can be made. If you are placed on a reserve list but we cannot immediately offer you a post, please note: • If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Reasonable Adjustments We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Integrity, plagiarism, Civil Service Principles and the use of Artificial Intelligence (AI) The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Examples of plagiarism can include: • Presenting the work, ideas and experience of others as your own Disclosure and Barring Service and Internal Fraud Database Checks In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If successful and transferring from another Government Department, a criminal record check will be carried out. Important New entrants are expected to join on the minimum of the pay band. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks. Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions. Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Katherine Lamb Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments 444 Candidate Pack Opens in new window (pdf, 690kB) DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessible-Version Opens in new window (docx, 220kB) Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB)

As a supply chain security specialist, youll play a critical role in safeguarding DWPs services by assuring the security posture of contracts and suppliers. Youll lead the identification and analysis of supply chain risks, translating complex data and threat intelligence into clear, actionable insights for decision-makers. Working closely with commercial, delivery, and security teams, youll drive targeted risk management interventions that strengthen resilience, ensure compliance, and protect sensitive assets across a diverse supplier landscape. Your work will directly support strategic assurance efforts and help shape a proactive, risk-aware culture across DWP and its partners. Responsibilities will include: Strategic and team leadership • Lead by example, visibly and confidently engaging colleagues and stakeholders to support and deliver effective security risk and assurance capabilities, • Clearly define priorities, ensuring all risk analysis and assurance activities align with departmental and HMG strategic risk. Reflect priorities in measurable team objectives, • Identify opportunities for enhanced assurance of DWPs supplier and known supply chain risks, • Continue to iterate the service to ensure we continue to meet end user needs, stakeholder requirements, and align to wider departmental risk and control assessment practices, • Lead and deliver a data-driven analysis to improve both contract- and enterprise-level decision-making, providing holistic and robust opinion on the security posture of people, processes, and technology, • Oversee the delivery of activities ranging from targeted contract or supplier-focused risk assessments to inform the management of specific risks, through to enterprise-level assessments of DWP exposure to security risk from its vast and complex supply chain, • Establish and maintain relationships with key stakeholders in Commercial, Digital and other enabling functions to collectively identify and address supply chain security risks, • Provide input at senior governance levels, ensuring security outcomes are fully understood and considered, • Clearly communicate analytical results and complex concepts to non-expert audiences, including senior stakeholders, to secure buy-in and support for recommendations, • Champion supply chain security and risk management services across DWP, particularly within Commercial Directorate Given the geographic spread of our team, DWP customers, cross-government stakeholders and industry suppliers, you'll need to be willing to travel to other DWP locations, with periodic overnight stays required. Person specification We would love to hear from you if you can demonstrate your skills and experience across the following essential criteria: Leadership and delivery • Leading by example, visibly and confidently engaging colleagues and stakeholders to support and deliver effective security risk and assurance capabilities., • Knowledge and experience of commercial practice, preferably in a public sector context., • Solid understanding of the principles of risk management and a proven track record of working on risk management., • A comprehensive technical understanding of security risk management processes and controls., • Excellent communication skills and the ability to engage and negotiate easily and confidently with stakeholder at all levels. Benefits Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Youll join us in one of our brilliant hub locations: Birmingham, Blackpool, Cardiff, Glasgow, Leeds, Manchester, Newcastle or Sheffield. Our team loves the ability to balance their life and their work. We have flexible hours, and hybrid working. We use Flexitime, which means at those times when you might need to work longer to get the job done, you build up flexicredit that you can use to start later or finish earlier. In return for your skills, we offer salary range of 57,946 - 68,205 p.a., an attractive civil service pension with employer contributions of over 27%, and a generous annual leave package starting at 26 Days, rising to 31 Days over time. Additionally, these posts currently attract a Recruitment and Retention Allowance of 7,000 per annum. The work we do is important, and we know healthy and happy people do better work. We have a great benefits package built around your work-life balance which includes: • Volunteering and charitable giving, • Discounts and savings on shopping, days out and more, • Interest-free loans to buy a bike or a season ticket, so its even easier for you to get to work and start making a difference, • Sports and social activities Things you need to know Selection process details Your application will consist of the following: • A completed Personal Details application form., • Completion of the Civil Service Numerical Test., • A curriculum vitae including education, professional qualifications and full employment history, giving details of key achievements, including details of the work and projects that you have been involved in Online Tests After submission of the first stage of your application you will be invited to complete an online Civil Service Numerical Test. If you successfully pass the test, you will be invited to complete the next stage of the application. Please complete the online test as soon as possible (within 24-48 hours is recommended) to ensure you do not experience any technical issue and fail to meet the deadline. The closing date for the application is23:55 on 20th October 2025. You must have completed the test and submitted your full application in advance of this deadline. Do not leave it to the last minute. If you fail to complete the online test and submit your application before the deadline, your application will be unsuccessful. The tests are administered online and accessed via the CS Jobs website. When you are invited to take the test, you will be sent full guidance and a link to practice tests which provide an authentic test-taking experience, so you can understand how tests work. Application & Sift The next stage of the application will ask you to complete a CV and Personal Statement. The CV is for reference only and will not be scored. A sift will be carried out using your 1250-word Personal Statement. Your personal statement needs to set out evidence of how your experience meets all the Essential Criteria in the advert. We are not looking at how much time you have spent in a job, where relevant, but rather how you have performed. Your Personal Statement must show demonstrable evidence of what you did, how you did it, and what outcome was achieved. This should include the impact of your approach and evidence of your ability to take forward different approaches in different circumstances. The standards detailed in the Person Specification are the minimum expectations for the role and only candidates with the strongest evidence will be invited to interview. Candidates will have to meet the standard for all criteria to progress to interview. If high application volumes are received, candidates may be assessed against the lead criteria (Leadership and delivery). The benchmark for candidates to proceed to the next stage may also be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Your statement must not exceed 1250 words and you are advised to take advantage of the full word count. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide must relate to your own experiences. If evidence of plagiarism, or sharing of questions, information or answers throughout any part of the selection process is found, your application will be withdrawn. Examples of plagiarism can include: • Presenting the work, ideas and experience of others as your own, • Copying content from an online/published source Interview stage If youre successful at sift stage, you will be invited to complete an analysis, prioritisation and decision-making exercise (sometimes called an in-tray exercise) and a face-to-face interview. These will both take place on the same day. The exercise is designed to simulate the kind of real-world challenges a Lead Security Risk Assurance Manager might face. The task will assess your ability to evaluate data, make sound decisions under time pressure or with incomplete information, and communicate rationale clearly and professionally. The interview will be based on the essential criteria detailed in the Person Specification section above. Interviews will take place at one of our Corporate Hubs listed at the top of this advert. Indicative timelines are: Sift Week Commencing 20th October 2025 Interviews Week Commencing 17th November 2025. Postings Posting will be made in merit order by location, this will be based on the geographical requirement at the time. Successful candidates will be posted to a specific role and will have the opportunity to express a preference as part of the selection process, although final decisions may come down to business need, and the skills and development needs of candidates. Standard promotion rules will apply, and successful candidates will be placed on the pay scale and terms and conditions of DWP. Offers of employment: Following the interview stage, should you not reach the required standard for the advertised G7 role, we may be able to offer you a role which would be a grade below the advertised post under our Near Miss process. Any candidates falling into this category will be contacted once the interview results have been released. You will be asked to indicate if you are interested when completing your application. Further Information At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. Find out more about working for DWP on the DWP Careers Hub . Reserve List A reserve list may be held for a period of 12 months from which further appointments can be made. If you are placed on a reserve list but we cannot immediately offer you a post, please note: • If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up the post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual Part Time Working Pattern cannot be accommodated in the initial role offered or in cases of serious ill health). If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Reasonable Adjustments We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Integrity, plagiarism, Civil Service Principles and the use of Artificial Intelligence (AI) The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Examples of plagiarism can include: • Presenting the work, ideas and experience of others as your own Disclosure and Barring Service and Internal Fraud Database Checks In order to process applications without delay, we will be sending a Criminal Record Check toDisclosure and Barring Service/Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If successful and transferring from another Government Department, a criminal record check will be carried out. For further information on National Security Vetting please visit the Demystifying Vetting website . Important New entrants are expected to join on the minimum of the pay band. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks. Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWPs Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions. Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary. Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Helen Broadhead Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: . If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission. Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 70kB)

Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

About Freyr Freyr is a fast-growing, innovative company specializing in providing end-to-end regulatory solutions and services for the Life Sciences industry. With a commitment to excellence and innovation, we assist pharmaceutical, medical device, and biotech companies in navigating the complexities of regulatory compliance. Why Freyr? At Freyr, we believe in fostering a collaborative and dynamic work environment that empowers our team to make a real impact. As we expand our footprint , we are on the lookout for passionate and skilled Regulatory professionals to join us in shaping the future of regulatory services. Join Our Team: If you're ready to embark on a journey of growth and innovation, connect with us to explore the exciting opportunities awaiting you at Freyr. Together, we can shape the future of regulatory solutions. 📢 To Apply: Please apply to this job post or you can visit our Careers page for more openings Visit our Careers page at () to explore current job openings and submit your application. Don't miss this chance to be a part of Freyr's expansion and make your mark in the world of regulatory services. Let's redefine regulatory excellence together! Position Title: Manager - Regulatory Information Management (RIM) Location: Remote ( Base location should be UK / Poland ) Not for candidates in India Job Summary We are seeking a Senior Regulatory Management Professional with 7–9 years of hands-on experience in managing regulatory data and documents for global submissions. The ideal candidate will have 6+ years of expertise in regulatory data and document management within the Pharmaceutical Regulatory Information Management (RIM) domain. This role requires close collaboration with cross-functional stakeholders to ensure accurate document management, maintain links with registration data in the RIM database, identify process gaps, support lifecycle management, and enhance data-driven decision-making. Key Responsibilities: • Manage submission dossiers, including document classification and application of appropriate metadata., • Oversee regulatory product lifecycle management using Veeva Vault., • Translate Health Authority (HA) requirements into database specifications., • Collaborate with internal teams and external partners during data/document migration activities. Required Skills & Experience: • 6-8 years experience in Pharma Regulatory Operations with Documents/submission management in Veeva Vault RIM system., • Hands-on experience with Veeva Vault, specifically in Dossier Management, including document upload, metadata assignment, and lifecycle tracking, • Strong understanding of document classification and metadata management to support accurate retrieval and compliance, • Proficiency in regulatory data and document systems within RIM frameworks, • Solid project management skills with a proven ability to work in cross-functional, collaborative team environments, • Self-motivated, detail-oriented, and able to independently investigate and resolve complex data or process issues Preferred Qualifications: • Doct./Master in Pharma/Biological Sc., • Veeva Vault Certification good to have., • Experience working in JIRA/SharePoint/SNOW. Industry Experience: • Experience with Veeva Vault application., • Experience in Regulatory Ops. & Product Lifecycle management.

Technical Sales Manager What we're looking for: Successful candidates need to be well experienced at working in the conveyor industry. We envisage they will have been in this field for at least 10 years. They should have a proven track record in industrial equipment sales. We are looking for someone with proven capabilities in mechanical engineering either through an engineering degree, apprenticeship or being qualified by their experiences to date. Client Relationship Management: • Be able to build and maintain strong relationships with key clients, ensuring satisfaction and loyalty., • A strong understanding of communication so that information is delivered effectively and appropriately to different audiences – this is fundamental of strong account management, • Oversee relevant projects to make sure deliverables are met and customers are happy. Technical Expertise: • Possess a deep understanding of the conveyor/automation industry and our products and services., • Essential to know how different types of conveyors work and, to a basic extent, diagnose issues and recommend solutions., • Understand the pros and cons of each conveyor type and be able to convey this when developing sales proposals and customer presentations., • Be able to explain technical concepts to customers in a way they understand., • Understand typical conveyor application requirements across multiple target industries and put together and present proposals that are both technical and commercial., • Essential to have good working knowledge of all MS Office software including Outlook, Word, Excel, PowerPoint, Projects and also to understand create and modify 2D Drawings in AutoCAD, • To be able to use the above software tools to develop and present technical and commercial proposals to clients, • Advantageous to have a basic knowledge of 3D design using Inventor Sales Process Management & Business Development: • Enjoy the working from home experience and have a self-sufficient working style. Be self-motivated to meet the company’s requirements and needs each day., • Consistently build short term and long-term sales opportunities, • Be proactive in identifying and developing new opportunities, industries and customers in order to expand the company’s customer database., • Manage the sales pipeline, from lead generation to closing deals, and ensure efficient execution of the sales process., • Contribute to the development of the company's overall roadmap by identifying customer needs and market trends. Collaboration: • Be able to work across functions with engineering, manufacturing, marketing, and other internal/external teams to align sales efforts with company goals and provide customer insights. Project Management • Support the Contracts Manager with project management capabilities when required – this could be to cover leave or when workload is high and we need to incorporate the wider team’s capabilities., • Manage your own complex projects through specification, design, manufacture, delivery, install and commissioning stages.

Job Description – Business Development Representative – England, Ireland and Scotland Are you a driven and experienced sales professional with a passion for building relationships and driving growth? We are looking for Business Development Representatives to join our expanding team and lead our outreach efforts across key regions in England, Ireland and Scotland. This role is ideal for someone with a proven track record in sales, a strategic mindset, and a genuine interest in grassroots football. As a Business Development Representative, you will play a pivotal role in introducing clubs to our innovative platform and supporting their development journey through our 5-Pillar Club Development approach. Employee Benefits • A collaborative and supportive culture and working environment, • Competitive salary, • Vitality healthcare, • Death in Service, • Wellbeing hub, • Standard pension and holidays, • Professional development opportunities. Main Responsibilities Solution Sales • Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach, • Learn and confidently promote, demo, and sell our system – Product Specialists are there to support, however BDR’s must have the ability to showcase our product, • Complete the pre-qualification process for all leads, aligning with company strategy, • Participate actively in pre- and post-sales activities. Pipeline Management • Strategic thinking in terms of management of the sales funnel and planning around attracting new clubs to the platform. Travel to clubs and face to face engagement will be required as appropriate, • Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating Salesforce at every stage of communication for accurate reporting, • Introduce new sales to the Onboarding Manager, • Be accountable for delivering on business targets and KPIs, • Plan and attend quarterly events and tournaments to engage with clubs, • Maintain and source contact information for the regional club prospect database, • Understand the club’s lifecycle and ensure continued success through various milestones. Continual Improvement • Review and suggest improvements for automation and efficiency, • Collaborate with team members and other departments to achieve results and deliver exceptional club experiences. Brand Ambassador • Represent the brand in your region and grow the footprint of TeamFeePay with grassroots clubs. Skills and Experience • At least three years’ experience in a Sales or Business Development role, • Connections within grassroots football within your region, • Proficient in CRM software, • Proven experience of a similar role, achieving sales targets, • Strong interpersonal and communication skills, • Strong analytical and problem-solving skills, • High levels of resilience and patience, • Process-driven with a strategic mindset, • Able to work within a fast-paced, engaging environment, • Ability to identify and capitalise on opportunities arising within the customer base, • Team player, • Good time-management skills, • IT and computer literate – good working knowledge of Microsoft Office, • GCSE English and Mathematics (or equivalent).

Aureos is seeking a Health and Wellbeing Advisor to join our growing team. This role supports all aspects and delivery of the Health & Wellbeing programmes and align to the HSQEW strategy, supporting evidence-based practice. We will consider candidates based anywhere within the UK, as this is a UK wide role with regular travel involved. This is an ideal opportunity for someone who is passionate about health and wellbeing with progression and career development. Primary tasks and duties • Promotion of safe equipment, standards and method of working., • Showing the behaviours expected, providing challenge where required and not walking by, leading by example each and every time., • UK Travel for site visits to support HWB delivery., • Deliver Thrive health & wellbeing checks and Prostate Specific Antigen tests., • Ongoing promotion of health and wellbeing support avenues/ initiatives., • Support delivery of workshops and toolbox talks., • Support TCUP 1 & 2 delivery (these are our inhouse training days for employees)., • Support POPS manual handling delivery., • Carryout DSE Assessments., • Support and maintain HWB activity database., • Support, develop and maintain the HWB communications programme: HWB intranet page & HWB campaigns calendar., • Support the delivery of the health and wellbeing KPI’s against the strategy., • Collaborate, maintain and develop links with internal support teams including social values: sustainability, inclusion; learning & development, health & safety and communications., • Build and maintain effective working relationships with site teams, clients and other stakeholders, • Actively continue HWB own personal development and keep competencies up to date., • Attend an annual GPS review with HWB Manager. Secondary tasks and duties • Support the HWB Manager with day-to-day planning and scheduling of HWB programme., • Encourage use of HSQEW reporting systems and quality contributions., • Comply with all procedures and instruction contained within the Aureos’s Business Management System (BMS)., • Support maintenance and improvement of ISO 45003., • To conduct yourself in a professional and polite manner at all times ensuring excellent customer service and the companies hard earned reputation are maintained., • Look after all equipment and other Aureos owned property including vehicles Qualifications, Training and skills Essential: • Driving Licence, • Ability to use IT systems including Microsoft 365, and HSQE specific systems., • Active listening skills., • To conduct yourself in a professional and polite manner at all times ensuring excellent customer service and the companies hard earned reputation are maintained., • Time management and relationship skills, comfortably working effectively within a broad range of working environments., • Strong interpersonal skills able to communicate clearly to inform and influence others; uses appropriate, effective methods to deliver messages, non-judgemental., • Embraces and drives continuous improvement, challenging the status quo for the benefit of the business, supporting learning and development., • Work autonomously and flexibly within the UK and Ireland – UK wide travel is essential., • Positive attitude towards supporting and working with people., • Hands on approach to problem solving., • Demonstrate excellent communication skills both written and verbal., • Be self-motivated, can work within a team and individually., • Ability to use IT systems including Microsoft 365., • Ability to work overtime if required., • Presentation skills., • Excellent standard of written and numerical literacy. Desirable: • Mental Health First Aid trained., • Applied Suicide Intervention Skills Training (ASIST.), • Demonstrate relevant industry educational qualifications e.g NEBOSH., • Background knowledge in physiology, psychology, healthcare, sports science or health & safety or similar., • Experience of workplace health and wellbeing, • Experience in delivering a personal health check including measurement of finger prick cholesterol and glucose testing; BP; body composition using BIA; weight; height; waist; grip strength dynamometer: a risk CVD risk calculation software., • Experience in motivational interviewing for personal health checks and behaviour change techniques including brief interventions, • Working knowledge of safeguarding/ previous training in safeguarding, • Workplace health and wellbeing programmes and health promotion, • Data entry and use of web enabled database systems, • Passion for health, fitness, wellbeing related interest and experience In return you will receive. • Generous Salary, • 25 days Holiday plus Bank Holiday, • Pension, • Learning & Development opportunities, • Assistance and Wellbeing support Equal opportunities Aureos are an equal opportunities employer, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Job Title: Data & AI Engineer, Associate Manager Locations: London/Bristol/Manchester Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO Job Qualifications Key responsibilities • Deploy machine learning models to production and implement measures to monitor their performance, • Implement ETL pipelines and orchestrate data flows using batch and streaming technologies based on software engineering best practice, • Define, document and iterate data mappings based on concepts and principles of data modelling, • Re-engineer data pipelines to be scalable, robust, automatable, and repeatable, • Navigate, explore and query large scale datasets, • Build processes supporting data transformation, data structures, metadata, dependency and workload management, • Identify and resolve data issues including data quality, data mapping, database and application issues, • Implement data flows to connect operational systems, data for analytics and business intelligence (BI) systems, • Deliver high quality implementation and documentation for critical functionality, • Deliver code, unit tests, feature tests, stubs and integration tests., • Operate in an agile environment as part of a scrum team and participate in sprint rituals, • Work with team members to understand designs, functional requirements and triage issue, • Stay engaged with the latest technological developments, especially in the fields of generative AI Qualifications • We have a number of opportunities available from junior to senior level and we are looking for data engineers who have a variety of different skills which include some of the below., • Strong proficiency in Python, • Extensive experience with cloud platforms (AWS, GCP, or Azure) Experience with: • Data warehousing and lake architectures, • ETL/ELT pipeline development, • SQL and NoSQL databases, • Distributed computing frameworks (Spark, Kinesis etc), • Software development best practices including CI/CD, TDD and version control., • Containerisation tools like Docker or Kubernetes, • Experience with Infrastructure as Code tools (e.g. Terraform or CloudFormation), • Strong understanding of data modelling and system architecture, • Demonstrable experience on at least one AI/ML project, • Knowledge of common machine learning frameworks and models, • A good understanding of approaches to monitoring ML models in production, • As a technology consultancy, we look for people who can deliver both exceptional technical solutions and work as true partners to the organisations we support. To do this you must be able to:, • Communicate effectively verbally and in writing, demonstrated through:, • Effectively explain complex technical solutions to a non-technical audience, • Writing meaningfully to deliver clear information, and guidance, • Giving impactful presentations, articulating clearly key points Demonstrate critical thinking by: • Analysing and evaluating information, • Using information gathered to present solutions and reach decisions, • Displaying familiarity and comfort with a breadth of technologies (appropriate to the level of the role) and an appreciation of how they can be combined and applied to solve customer problems Work in partnership with others to: • Effectively manage both internal and external stakeholders to ensure synergy, • Collaborate meaningfully with all parties to ensure outcomes are reached effectively Whilst having experience in a consultancy is beneficial, demonstrable experience in working with clients/external partners in other settings will always be considered. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at ___ With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

Lead Generator – Flexible | Nationwide | Immediate Start Join Healthy Homes UK, one of the UK’s leading partners helping homeowners access free home energy upgrades through the government-backed ECO4 and GBIS schemes. We help people across the UK reduce their carbon footprint and cut energy bills by upgrading their homes with insulation, new boilers, central heating, and solar panels — all fully funded. The Role As a Lead Generator (Eco Advisor), your job is to visit pre-qualified homes (territory provided) and speak to homeowners about accessing free government-funded home upgrades. You’ll: • Visit houses we provide through our internal database and local mapping system, • Assess basic eligibility (training provided), • Book free home surveys for upgrades such as:, • Boiler or Central Heating Upgrades, • Cavity Wall or Loft Insulation, • Solar Panels and Air Source Heat Pumps Earnings • Average pay: from £120 up to £1,500+ per completed installation, depending on the measure and property size., • Cavity Wall installs average around £120 per completion, • Solar or Heating upgrades can exceed £1,000–£1,500+ per completion, • Bonuses available for hitting weekly or monthly KPIs, • Pre-qualified property lists in your area, • Full training and field support, • Branded uniform + company ID badge, • Access to marketing materials and homeowner scripts, • Flexible hours — full-time or part-time available, • Territories allocated to prevent overlap, • Strong communication and confidence speaking to homeowners, • Reliable phone and transport (preferred but not essential) Contact our hiring manager Sam – 07723 396 306 or apply directly online.

This just in - An incredibly exciting opportunity to be part of the Selfridges team at Lisa Eldridge! Join a fast paced, and fast growing, founder-led beauty brand which places value in stellar customer service, high product performance and integrity, artistic pleasure and of course, Lisa's un-dupable colours. The retail Business Manager is responsible for overseeing all the daily operations of the counter, maintaining the overall culture, ensuring the team represents and embraces the brand guidelines and expectations by ‘leading by example’ at all times. They will manage the counter team, including the hiring of a diverse team, managing individual performance and providing insightful and useful feedback. They will also manage daily target expectations, scheduling, as well as delegating duties and responsibilities. The ideal candidate will actively network in order to not miss opportunities, develop strategies to drive sales and customer growth, increase profitability and ensure targets are achieved. They will understand that maintaining high store standards and creating an entertaining working environment is key, whilst demonstrating a positive attitude with excellent internal and external customer communication skills. Lisa has a sincere and deep interest in her customer’s desires and needs. Our philosophy is centred around providing the tools and education to help our community feel their ultimate best in every moment and during every occasion of life. If you aspire to be part of this, are passionate about our values of elevating everyday artistry, and are looking for the personal & professional growth that comes from working as part of a dynamic business….we are waiting to welcome you! Job Role and Responsibilities: Sales Performance • Demonstrate solid understanding of sales, product knowledge, events, operations, retail beauty industry., • Capture consumer insights, sales trends and traffic patterns in order to influence planning optimisation., • Empower others to be strategic in their respective roles and be accountable for the results., • Optimise sales through effective customer experience, product knowledge and selling techniques., • Analyse and review goals, developing strategies to improve sales performance., • Schedule the team to optimise counter coverage according to the day of the week requirements and support the management of agency staffing., • Identify brand opportunities using the available tools to achieve and exceed targets., • Ensure weekly sales reports & monthly commission reports are completed on time., • Recognise and rectify obstacles that permit achieving targets and goals using problem-solving skills. Team Management & Development • Actively network, recruit, retain and develop a high-performing and diverse team onboard the very best talent to ensure the counter offers exceptional service and experiences., • Lead a dynamic management team responsible for driving team performance, through effective communication skills., • Lead by example of excellent timekeeping, punctuality and grooming., • Lead the team to maximise their ability, to meet or exceed sales and achieve targets., • Encourage conversation and communicate with your team regarding their feedback and needs., • Play an active part in team meetings., • Attend all brand product and artistry training., • Manage and communicate team rota 4 weeks in advance., • Schedule team accordingly to be able to attend all brand product training and development opportunities to enhance the teams’ skills and knowledge., • Manage staff behavioural and sales performance, including annual performance review and feedback to determine future development of team., • Recognise and target relevant specific KPI’s to the business., • Understand that working in retail means being flexible to support team and workload according to needs., • Resolve internal team issues and requests, in an efficient and timely manner., • Ensure you are a supportive team player., • Develop a culture of recognition, acknowledgement, and achievement amongst the team. Customer Experience • Act as an outstanding, responsible, passionate brand ambassador and team leader., • Develop a high performance team to deliver consistent, sincere and excellent customer service., • Greet every customer with a smile and acknowledgement, establish and understand their needs to ensure a high level of professional service and customer satisfaction., • Demonstrate sincere, personal and customer service excellence at all times., • Deliver thoughtful and bespoke artistry services and information to all our customers., • Ensure all customers leave knowing about the Lisa Eldridge story, values, and products., • Resolve customer issues and requests, in an efficient and timely manner., • Build the CRM database to drive repeat business and to develop customer loyalty for product launches, events and appointments., • Responsibility of taking customer details as required, correctly and following up to completion of customer needs. Administration & Operations • Ensure Health & Safety compliance through effective daily operations., • Accuracy of point of sale procedures with cash handling and payment methods, refunds and exchanges in a timely manner with attention to detail., • Stock storage is organised and presented appropriately according to guidelines being kept clean and hygienic and ensuring stock is safely secured in any stockroom areas., • Manage and organise stock, RGA, store transfers and testers working closely with Stock Room Controller, Operations & Supply Chain Manager and store Floor Managers to ensure healthy stock levels., • Manage stock checks and accurate stock takes with great attention to detail to ensure all stock is accounted for., • Understand the company’s business objectives, brand values, and actively strive to exceed expectations., • Ensure safety and security of the business and team., • Maintain outstanding counter hygiene & cleanliness standards at all times., • Follow and implement all visual merchandising, display presentation standards and guidelines in accordance with Head Office., • Bring new ideas for events, services and artistry to Senior Management and Store Floor Managers to continue to animate the counter., • Support all the counter organisation of testers, bags, hygiene and stationery as directed., • Adhere to all aspects of operations, company policies and procedures effectively with professionalism. Benefits • Competitive industry salary, • Commission scheme, • Exclusive staff discounts and gratis products, • Training & development About Lisa… Lisa Eldridge is one of the world’s most celebrated make-up artists. Equally invested in creating educational tutorials for her loyal community as she is orchestrating her signature red-carpet look for celebrity friends or conceiving avant-garde concepts for catwalk and editorial, Lisa has established herself as the most recognised and trusted voice in beauty. An early mover in the digital world, best-selling author and driving force behind the creative direction of several luxury brands, Lisa is the beauty authority both novices and professionals turn to for guidance. In 2019, decades of expertise and knowledge culminated in the launch of her eponymous brand. Representing Lisa’s impressive dexterity for colour alchemy both industry insiders and her loyal community describe her lip colours as ‘un-dupable’, while fashion bible, VOGUE describes the Seamless Skin Foundation: ’As close to a perfect foundation as you’re ever going to get’. A trusted disruptor at her core, Lisa continues to push the boundaries on colour, ingredients and techniques, guiding and inspiring her loyal community to experiment creatively and enhance their natural, unique beauty.

We are a globally diverse and distributed team, united behind a common goal of creating industry-leading, real-time analytics.Here, you will have an opportunity to solve some of the most cutting edge technical challenges and have direct ownership of your work and vision.If you are a contributor by n

Coordinate new database product releases and manage the portfolio of existing products. Ensure ongoing reduction of database product costs as well as implementation of redundancy options.

The Senior/Principal Clinical Database Manager is responsible for the design, development, testing, implementation, maintenance and support of clinical databases and applications. Senior/Principal Clinical Database Manager. Precision for Medicine are hiring a Senior/Principal Clinical Database Manag

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Sales Manager – Flexible, Remote Opportunity.

The Senior/Principal Clinical Database Manager is responsible for the design, development, testing, implementation, maintenance and support of clinical databases and applications. Additionally, the Senior/Principal Clinical Database Manager may play a lead role in internal software projects that req

The Senior/Principal Clinical Database Manager is responsible for the design, development, testing, implementation, maintenance and support of clinical databases and applications. Senior/Principal Clinical Database Manager. Precision for Medicine are hiring a Senior/Principal Clinical Database Manag

Deel is the all‑in‑one payroll and HR platform for global teams.Our vision is to unlock global opportunity for every person, team, and business.Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless plat

Senior/Principal Clinical Database Manager - Remote, United Kingdom. Precision for Medicine are hiring a Senior/Principal Clinical Database Manager to join our team. Experience in clinical database management system development and in a clinical, scientific or healthcare discipline.

Job Title: Business Development Manager – Pensions. This is a fantastic opportunity for Business Development Manager to join Royal London in a key role delivering agreed new business targets from a strong panel of Intermediaries, with a particular focus on broadening and deepening our reach across

Established in 2009, ClickHouse leads the industry with its open-source column-oriented database system, driven by the vision of becoming the fastest OLAP database globally. We are looking for a Product Manager experienced with driving SQL database capabilities to extend and deepen its core capabili

The Database Manager will support the delivery of our vision by ensuring master data is accurate, governed, and shared across all company sites.

As a Utility Arborist Team Leader, using your technical expertise, you will deliver a first-class service to our customers with safety being paramount.Your role will be to clear trees and vegetation in proximity to our customers overhead transmission and distribution network.Working with safety at t

Kitchen Porter Team Leader–NEC, Birmingham| Full-Time / Permanent .Levy is about elevating experiences.We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet.Trusted by some of the world’s most iconic stadiums, ent

Maintaining accurate records and preparing written reports for planning meetings, reviews or any other meetings as directed by the line manager.

And this isn’t just any job.Make a Real Difference in Your Community – Join Lifeways in Birmingham.Support Worker – Full Time (37.Shifts: 08:00–22:00 (Day) plus sleep Pattern: 3 shifts per week Monday - Sunday .Are you looking for a career where you can truly transform li

Contract / Shift Patterns: Bank for all over the Lonsdale DCA area's based in the Sandwell area.We are unable to consider skilled or student visa applicants for this opening.CareTech is a person-centered care company that provides quality care to adults nationwide.Our vision is a world where there i

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa.Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year’s Betfred Briti

Meeting the needs of the Children and Young People in line with Ofsted regulationsPlanning team rotas to supporting the Deputy and home manager in various meetings and appointmentsAssisting the Registered Manager and/or the Deputy Manager in the implementation of all aspects of the Statement of Purp

Care and Support - Willowbrook Care Home.Willowbrook Care Home provides specialist support for up to 75 residents living with dementia and mental health needs.With a strong sense of community and a focus on person-centred care, we are proud to offer a warm, supportive environment where residents fee

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Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Lead shift and deputise home manager.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

How would you like to get paid for five days, but only work four?.At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first.That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivale

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Plymouth Customer Service Centre .At Currys we’re united by one passion: to help everyone enjoy amazing technology.As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues.So you’l

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse.The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well a

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Project Manager | Interim | £400 - £500 per day (Inside IR35) London | 3 Months + | Remote. For a global healthcare organisation undergoing digital transformation, we're recruiting an interim Project Manager for at least 3-months. This role will partner with teams across the business and other Pro

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Birmingham and Solihull Women’s aid have for over 45 years supported women and children with services around domestic violence and abuse.The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well a

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

To support this celebration, we’re developing an exciting Centenary programme, and we’re looking for two Project Managers to lead key workstreams that will bring it to life. Responsibilities of our Project Manager (Centenary):. What we’re looking for in our Project Manager (Centena