Department jobs in United Kingdom - Page 3

About the job We are recruiting for an experienced Bar Supervisor to be responsible for overseeing the American Bar team, offering training as well as support to resolve customer issues. They would ensure that procedures are followed to a high standard, guaranteeing customers enjoy an exceptional experience. About The Stafford London Situated just off Piccadilly, in the heart of historic St James’s, Mayfair, The Stafford London is one of the finest luxury hotels in the Capital. Alive with English character, it holds 5 AA Red Stars for its excellence. The Stafford London is home to the renowned American Bar, a London institution and The Game Bird, 2 Rosette Restaurant which celebrates contemporary British cooking. Under the direction of celebrated Michelin-starred Chef Lisa Goodwin-Allen, The Game Bird is inspired by great seasonal British produce and the bustle of historic St James’s. Our Benefits includes: · Annual package of £41,445 per year (amount inclusive of basic salary and service charge) · Referral Scheme: £1000 for referring a Chef, (terms and conditions applies) · 28 days holiday with increase after 1st year of service, capped at 33 days · Private Healthcare · Life Insurance · A choice of rewards and lifestyle benefits · Employee recognition programme · Training and development opportunities · Interest free season ticket loan · 50% Food and Beverage discount in our venues · Last by not least, the opportunity to work and grow with a fantastic & supportive team! About the role, what will I be doing? Provide a welcoming and friendly atmosphere for customers, ensuring their needs and preferences are met. Address customer concerns, complaints, and feedback in a professional manner. Monitor guest satisfaction and take action to enhance the overall customer experience. Supervise and train bar staff Ensure the bar operates in compliance with relevant laws and regulations related to alcohol service. Enforce responsible alcohol service practices and age verification procedures. Maintain a clean and safe work environment, adhering to health and safety standards. Handle any issues or emergencies that arise in a composed and effective manner and escalate more complex issues to the Director of the American Bar. Monitor inventory levels for alcoholic and non-alcoholic beverages, as well as bar supplies. Ensure all beverages are prepared and served according to standards and recipes. Who are we looking for? Previous experience in a similar role in a high end hospitality setting Previous supervisory experience Highly organized, multitasking individual with a positive attitude & a team player Ability to manage varying needs and prioritizing to ensure the best business results Excellent communication and interpersonal skills An exceptional attention to detail Flexibility to work weekend and evening shifts When you work for us not only will you be working for one of London’s most historic five-star hotels but you will also be working for a company where the skills and knowledge you gain here will be recognized in the industry worldwide. If you have a passion for hospitality, the drive to deliver only the best results, a keen eye for detail and first-class service skills then this may be the place for you. If that sounds like something you would enjoy doing and you are excited about our hotel and the team than we would love to get to know you! Please apply now, we are looking forward to receiving your application. The successful candidate must already have eligibility to work in the UK. Required skills: Fine Dining Experience, Fluent in English Up to £41445.00 per annum Department: Bar About you Language required: English. The company The Stafford is located in the very heart of London. Tucked amidst the quaint, historical district of St James, just off Piccadilly, it has a surprisingly discreet and peaceful setting with the city's hustle and bustle only a few steps away. Just outside the hotel, you will find Green Park and St. James's Park which serve as a quiet oasis during your time in the City. Buckingham Palace and Green Park underground station are located just a short stroll away. Whether you wish to indulge in the finest shopping that London has to offer or explore the many cultural attractions nearby including art galleries, theatres and the royal parks and palaces, The Stafford has the perfect location to make the most of your visit.

Job Overview: We are seeking a dedicated IT Support Engineer to join our team and provide technical support to our employees. The ideal candidate will diagnose, troubleshoot, and resolve hardware, software, and network issues while maintaining the overall health of IT systems. This role is crucial to ensuring smooth daily operations and enhancing user satisfaction through timely assistance and training. --- Key Responsibilities: 1. Technical Support Respond to and resolve IT support requests via email, phone, or in person. Troubleshoot hardware, software, and network-related issues. Set up and configure new user accounts, systems, and devices. 2. System Maintenance Monitor and maintain servers, networks, and IT infrastructure. Perform regular updates, patches, and system backups. Ensure compliance with IT security policies and standards. 3. Troubleshooting Diagnose and resolve technical problems, escalating complex issues when necessary. Identify recurring issues and recommend long-term solutions. 4. User Training and Documentation Provide training to users on IT tools and best practices. Create and maintain user manuals, FAQs, and other technical documentation. 5. Collaboration and Vendor Management Work closely with IT teams and other departments to optimize system performance. Coordinate with external vendors for hardware and software procurement and maintenance. 6. Cybersecurity Monitor systems for potential security threats and implement preventive measures. Respond to and mitigate security incidents, ensuring data integrity and protection. --- Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as an IT Support Engineer or similar role. Proficiency in operating systems (Windows, macOS, Linux). Knowledge of networking concepts (TCP/IP, VPN, DNS, DHCP). Familiarity with tools like Active Directory, Office 365, and ticketing systems. Strong problem-solving, organizational, and communication skills. Certifications such as CompTIA A+, Network+, CCNA, or ITIL are a plus. --- Soft Skills: Excellent interpersonal and customer service skills. Ability to work under pressure and manage multiple tasks. Strong attention to detail and proactive problem-solving approach. --- Working Conditions: On-site/remote work as per company policy. May require occasional evening or weekend shifts for system maintenance or emergencies.

About the job JOIN OUR FAMILY At the Crown Hotel we believe our people are our biggest assets and understand the value in putting them first. Our team describe working at the Crown as: feel valued, opportunities to progress, flexible,structured, approachable. always varied and supported A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT THE CROWN HOTEL What you'll be doing... Reporting to the Food & Beverage Manager this role will involve serving Food & Beverage in one of our many outlets. It may involve breakfast and dinner in Churchill's Restaurant, at an event such as a wedding reception, serving afternoon tea's or a shift in our brasserie. We have full an part time positions available. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in this role you will need the following qualities and skills: excellant communication skills, - be able to pay close attention to detail and possess some customer service experience WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . £9.44 - £11.44 per hour Department: F&B service About you F&B Team member - various roles available across restaurant, bar and café Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

The Business Support Manager will play a pivotal role in organising, coordinating, and executing a variety of domestic and international events, including conferences, exhibitions, and award shows. You will oversee the entire event lifecycle, from conception to delivery, managing logistics and ensuring high standards. A proven track record in successful event management in awards or exhibitions, a proactive attitude, and the ability to work autonomously are essential. You will be responsible for meticulous planning and maintaining strong stakeholder relationships to deliver impactful events. In this role, you will navigate multiple projects, ensuring stakeholders are well-informed through excellent communication skills. You will manage timelines, budgets, and deliverables efficiently, fostering key client relationships and identifying opportunities for project enhancement. Your responsibilities will include mitigating risks and keeping projects on course to meet business objectives promptly and within budget. Event Support Manager executes events while ensuring that all logistics requirements are carried out according to the event plans. He/She manages the event plans and works closely with other departments to ensure that all operational requirements of the events are fulfilled. He/She is detailed and resourceful, and possesses excellent problem-solving skills. He/She is able to react quickly to deviations in the event plans. He/She works in a flexible workweek, including weekends, evenings, and public holidays, and is comfortable working in both indoor and outdoor environments, depending on the nature of the events.

We are looking for a General Assistant to work with one of our clients located in Watford area. - You will be working in the Hospitality department and be responsible for:* Preparing meeting rooms with fresh waters and glasses throughout the day as meetings change. Room set up for coffee, teas. Waters and biscuits. Clearing down rooms and reset for next meeting Hosting lunch events each day working wit the teams to set up, host during event and then break down set up. Pay rate is £13.50 per hour and hours mainly 8am until 3pm, Monday to Friday

As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.

Qualifications • English (Required) • Driving Licence (Required) • United Kingdom (Required) • Construction: 5 years (Preferred) Full Job Description Job Title: Handyman Department: Service Team Reporting to: Operations Manager Role Dimensions: You will work closely with our operations team to deliver high quality work that is carried out on time and on schedule. You will report to our operations manager and company directors. Principal Accountabilities: • To always maintaining and delivering top quality customer service and quality of work • Always maintaining a professional and customer service driven service • Hitting customer review targets Knowledge, Skills and Experience: • Highly proficient skill set in plumbing, tiling, electrics, decoration, and carpentry • An excellent approach to customer service and customer care • Highly organised & able to prioritise a varied workload • The ability to work under pressure with excellent attention to detail • Able to demonstrate initiative along with a 'can do’ approach • Great work ethic, ability to be able to work in a small team • Excellent diagnostic and problem-solving skills to identify issues and effectively deal with them Personal Attributes: • Professional and credible ambassador of the Bits Bobs and Odd Jobs values • Ability to mix confidently with our team and the calibre of customers • A winning mentality - demonstrating great drive to achieve outstanding results. • The ability to maintain a consistent high level of work and professional output in times of change. • Comfortable at taking directions, but also able to contribute to strategy and tactical measures. • Ability to work well within a team environment. Job Types: Full-time (Monday - Saturday), Permanent Salary: £33,000.00-£35,000.00 per year Experience: • Construction: 5 years (preferred) Language: • English (required) Licence/Certification: • Driving Licence (required) Work authorisation: • United Kingdom (required)

They play a key role in the success of the organization and are involved in many aspects of event planning and execution. Some of their responsibilities include: Sales planning: Working with the top management and other event leads to develop a sales plan for each event. Event strategy: Developing and implementing sales strategies. Vendor sourcing and negotiation: Sourcing and negotiating with vendors. Scheduling and supervision: Scheduling and supervising event personnel. Achieving sales targets: Achieving monthly/weekly sales targets. Upselling: Looking for upselling opportunities, such as food and beverage packages. Developing contacts: Developing contacts with relevant markets to increase sales opportunities. Answering inquiries: Answering all inquiries in a timely manner. Liaising with other departments: Liaising with other internal departments, such as finance, marketing, operations, and technical, to ensure excellent service for the client.

Senior Sous Chef Fine Dining Restaurant, New Opening Wednesday to Saturday Kings Cross The Megaro Collection is welcoming its newest addition, Voyage with Adam Simmonds. Our Scandinavian Fine Dining restaurant located in the heart of Kings Cross will open its doors in January 2025, extending an invitation to all patrons to explore the culinary prowess of our Chef Patron Adam Simmonds. We are seeking an experienced and enthusiastic team to join us on this new journey to excite and captivate with adventurous flavours and exceptional hospitality. With the desire to set our guests on a journey of culinary excellence inspired by the land, sea, and atmosphere, Voyage with Adam Simmonds embarks on a mission to provide light, airy and minimalistic plates with an ambiance that mirrors and enhances these sentiments. We aim to provide an open and welcoming environment for all guests to experience fresh and modern dishes. Recognised as one of the nation's top chefs, double Michelin star Chef Simmonds will create and adorn his plates with shapes and formations inspired by architecture, art, and nature. Imploring the skills acquired working under Raymond Blanc at Le Manoir aux Quat’Saisons as well as techniques developed at his first Michelin Star restaurant Ynshir Hall, Simmonds aims to honour traditional techniques and embrace avant-garde approaches to the culinary field at Voyage, where meticulous attention to detail is necessary to inspire. We are looking for an experienced Senior Sous Chef with a Michelin Pedigree and a minimum 5 years in high-end establishments to join Chef Adam Simmonds on this new adventure. The ideal Senior Sous Chef will: - Have minimum 1 year experience in a Michelin Star kitchen or 4AA - Be genuinely passionate about the hospitality industry - Have a real interest in food development and in exploring different culinary techniques - Have a stable career background - Flexible with working schedule and tasks, supporting Chef Patron as business requires - Experienced in managing Health and Food Safety due diligence - Be well organised and will possess a hardworking attitude - Be a hardworking individual with a ‘can do’ attitude - Have a good command of the English language - Be happy to work in an open space kitchen and guest facing The Senior Sous Chef will: - Ensure the consistent smooth running of the back of house department - Follow and support Chef Patron during the development of menus - Maintaining a high level of food quality and production - Ensure effective control of stock purchasing, receipt, storage, preparation, and service with regard to quality, quantity, and safety - Ensure that the food operations are controlled in a manner that reaches the desired cost of sales and maximising potential and optimising resources - Ensuring the security of all foods, chemicals, and equipment by maintaining procedures laid down by the Health and Safety Policy, using Food Alert (previous experience with the system preferable but not a must) - Organise orders and complete staff rotas - Ensure all Training & Development is completed together with health & safety regulations - Work closely with Chef Patron to guarantee the vision is consistently met - Follow company grooming standards and will always maintain an immaculate presentation If you are looking for a new environment where innovation and creativity are the primary goal, then join us on our new culinary journey at Voyage with Adam Simmonds.

An Event Coordinator helps organisations enhance their brand image by supervising events to ensure that they achieve the set objectives. Their main duties and responsibilities include: - Working with the marketing and public relations departments to prepare budgets, setting deadlines, creating concepts and identifying the objectives of the event. - Implementing budget, invoicing and logistics. - Selecting and negotiating with vendors and monitoring their activities to ensure quality control. - Managing the promotions, communications and branding aspects of the event. - Supervising Caterers, Junior Event Coordinators and security teams. - Resolving problems and guest inquiries before and during the event. - Approving all activities for the event. - Preparing reports and making a presentation to management after the event.

As a Sales Administration for our online furniture company, you will be responsible for managing sales orders, coordinating with customers and suppliers, and providing excellent customer service. Your duties will include: 1. Processing sales orders accurately and efficiently. 2. Communicating with customers via phone, email, and chat to provide product information, answer questions, and resolve any issues or concerns. 3. Coordinating with suppliers to ensure timely delivery of orders. 4. Assisting with inventory management and tracking. 5. Providing sales reports and analysis to management. 6. Handling returns and exchanges in accordance with company policies. 7. Maintaining customer records and updating information in the company database. 8. Collaborating with other departments, such as marketing and logistics, to ensure a smooth sales process. 9. Keeping up-to-date with product knowledge and industry trends. 10. Providing exceptional customer service and ensuring customer satisfaction. The ideal candidate for this role will have excellent communication and organizational skills, attention to detail, and a strong customer focus. Previous experience in sales administration or customer service is preferred. A passion for furniture and home decor is a plus. Join our team and help us provide our customers with top-quality products and service.

The daily duties of Compliance Officers often depend on the organisation and their speciality area. However, they are often responsible for ensuring compliance with professional standards and internal standards and their main duties and responsibilities include: - Performing routine risk assessments to help organisations understand compliance risk, scope and significance. - Monitoring the organisation’s compliance with regulations and internal policies to ensure they are up to date with the relevant laws. - Educating employees on compliance regulations and the impact of non-compliance on the organisation. - Recording their findings properly and following up with management to ensure the issues are rectified. - Reviewing marketing materials, websites and presentations to ensure compliance with regulations. - Assisting in the gathering of information internally in response to requests by regulatory organisations. - Performing administrative tasks such as file creation and maintaining files of ongoing projects. - Collaborating with management from other departments to ensure compliance and investigating irregularities. Administrators are responsible for keeping office documents organised and they perform a range of tasks to support the staff they work with. Their duties typically include: - Dealing with incoming and outgoing correspondence. - Data entry, retrieval and database maintenance. - Filing and archiving. - Creating and managing documents, spreadsheets and presentations. - Compiling reports. - Managing diaries for team members. - Scheduling meetings, taking minutes and arranging conferences and events. - Speaking to customers and clients to answer queries and resolve issues.

Waiter / Waitress - FOWL Restaurant Schedule - Full-time Salary - £14 per hour About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting a Waiter / Waitress to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Waiter / Waitress at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous Waiter/Waitress experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly - The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.

Duties and Responsibilities: · Manage day-to-day office operations, ensuring efficiency and effectiveness. · Generate leads through networking, cold calling, attending industry events, and leveraging social media. · Schedule and assign cleaning duties to staff members. · Conduct regular inspections of the premises to ensure cleanliness and adherence to health and safety standards. · Provide ongoing training and support to existing staff to improve efficiency and effectiveness. · Coordinate with IT support for troubleshooting and maintenance of office technology. · Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels. · Order cleaning supplies and equipment as needed, while adhering to budget constraints. · Develop and manage the cleaning department budget, ensuring cost-effective operations. · Conduct risk assessments and implement safety protocols to minimize hazards. · Handle any complaints or issues related to cleaning services promptly and professionally. · Maintain records of cleaning schedules, staff performance, and inventory usage. · Implement quality control measures to ensure high standards of cleanliness are maintained. · Gather feedback from staff and management to improve cleaning services. ** Skill/experience/qualifications:** - Ability to lead and motivate a team effectively. - Strong attention to detail to ensure high standards of cleanliness are maintained. - Ability to prioritize tasks and manage time effectively. - Proficiency in using cleaning equipment and understanding cleaning chemicals and their proper usage. - Familiarity with the cleaning industry, including best practices, equipment, and product.

Exciting Opportunity at Endeavour Marketing! Great news! Endeavour Marketing is expanding our team at our Watford office, and we want you to be a part of our dynamic and agile company. Join us as we grow together! Why You'll Love Working Here: Career Growth: Opportunities to advance your skills and career Flexibility: Enjoy flexible working hours that fit your lifestyle. Fun Events: Participate in exciting company events and team outings. Travel Opportunities: Experience trips to fabulous locations like Paris, Ibiza, and London. About the Role: We are looking for a motivated and customer-focused individual to join us as a Customer Service/Sales Representative. You'll play a key role in delivering outstanding service while promoting our products. If you have excellent communication skills, a passion for sales, and thrive in a fast-paced environment, we want to hear from you! Key Responsibilities: - Assist customers with enquiries, product details, and order placements. - Resolve issues to ensure customer satisfaction and loyalty. - Work with your team to meet department objectives. - Keep up with product knowledge and industry trends. What We're Looking For: Experience in customer service or sales is a plus, but not required. Strong negotiation and time management abilities. Exceptional listening and speaking skills. A customer-centric approach with empathy for clients. Organisational skills to handle multiple tasks effectively. A sales-driven mindset with a knack for meeting targets. Quick thinking and adaptability in various situations. If you're a driven individual passionate about providing top-notch customer service and boosting sales, we'd love to connect with you! Position Details: Type: Full-time (5/6 days) Earnings: Expected weekly earnings between £375.00 - £700.00 Benefits: Engaging company events Flexible work hours Career advancement opportunities All-expenses-paid trips to amazing destinations like Ibiza, Paris, Morocco, America and more! Schedule: Monday to Friday Weekend availability Flexible working hours tailored to your needs Job Types: Full-time, Permanent Ready to take the next step in your career? Apply now and join our exciting team at Endeavour Marketing!

Company: PHL UK LTD ** Location:** Ford Farm Estate, Ford Ln, Upton Grey, Basingstoke RG25 2RP, UK ** Salary:** £40000 - £45000 Job Description: PHL UK LTD, a leading forklift supplier and dealer based in Basingstoke, UK, is seeking a dynamic and experienced Workshop Manager to oversee our Forklift Maintenance and Material Handling department. As the Workshop Manager, you will be responsible for leading a team of skilled technicians and ensuring the efficient operation of our workshop. ** Key Responsibilities:** -Provide strong leadership and guidance to workshop personnel, fostering a culture of accountability, teamwork, and continuous improvement. -Oversee the day-to-day operations of the workshop, including scheduling, prioritizing tasks, and ensuring timely completion of maintenance and repair jobs. -Utilise your in-depth knowledge of forklift maintenance and material handling equipment to troubleshoot complex issues and provide technical support to the team. -Maintain high standards of quality and safety in all maintenance and repair activities, adhering to industry best practices and regulatory requirements. -Manage workshop inventory levels, ensuring adequate stock of parts and supplies to support maintenance operations. -Collaborate with sales and service teams to meet customer needs and exceed their expectations, delivering exceptional service and support. Requirements: -Minimum of 2 years of experience in a similar role within the forklift maintenance or material handling industry. -Strong leadership and management skills, with the ability to motivate and inspire a team. -Comprehensive understanding of forklift mechanics and maintenance procedures, including hydraulic systems, electrical systems, and engine diagnostics. -Excellent problem-solving skills, with the ability to diagnose and resolve complex technical issues efficiently. -Effective communication skills, both verbal and written, with the ability to interact confidently with customers and internal stakeholders. -Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. -Collaborative mindset with a willingness to work closely with colleagues across departments to achieve common goals. -Relevant technical qualifications or certifications in forklift maintenance or related field preferred. ** Benefits:** -20 holidays + bank holidays -Pension Scheme -Private Medical Insurance -Sick pay

Area Manager Sales (m/f/d) - Sales Office LondonAt Ruby your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby we keep breaking new ground. Hey Sunshine, du kannst Menschen mit deiner Leidenschaft und deinem Enthusiasmus begeistern und Netzwerken und Vertrieb sind ein Teil deiner DNA? Du findest, dass dein Arbeitsplatz ein Ort mit Charakter und Seele sein sollte, wo neue Ideen zum Leben erweckt werden? Dann bist du die fehlende Olive in unserem Martini, die fehlende Melodie in unserer Musik und der Herzschlag unseres Sales Office in London. Du möchtest ein paar Tage von zu Hause aus arbeiten? Keine Sorge, wir unterstützen auch hybride Arbeitsmodelle. Wir sind eine stark wachsende Hospitality-Gruppe mit bestehenden Hotels und Workspaces in den spannendsten Locations Europas und vielen weiteren Projekten im Bau. Wir gehen mit unserer Lean Luxury Philosophie neue Wege und schaffen so eine zeitgemäße und bezahlbare Form von Luxus. Join us and make it your own story. Bei uns wird dir garantiert nicht langweilig, denn du: Bist als Lead der Kopf hinter der Sales Strategie für mehrere Locations in UK, Schottland und Irland Entwickelst, trainierst und motivierst dein lokales Sales Team und bist Teil des Recruitings von neuen Sales Kolleg:innen in deiner Region Knüpfst und pflegst Beziehungen zu Kund:innen und Geschäftspartner:innen, um langfristige Loyalität sicherzustellen Bist ultimativer Ruby-Ambassador und sorgst für die Qualifizierung und Kategorisierung von (potenziellen) Kund:innen und Kooperationspartner:innen auf bestehenden und neuen Märkten Bereitest den Markteintritt für neue Ruby-Locations anhand von Marktanalysen und der strategischen Bekanntmachung innerhalb deines professionellen Netzwerks vor Analysierst und entwickelst die regionale Sales-Strategie und bringst das Sales Team vor Ort durch agiles Projektmanagement auf ein neues Level Verantwortest zugewiesene Märkte, Hotels und Team Member und gibst dem Market Share mit neuen Zielgruppen und Leads einen Push Verbreitest den Ruby-Spirit auf internationalen Messen und Sales-Trips und nimmst an Vertragsverhandlungen mit neuen Kund:innen teil Arbeitest eng mit den anderen Sales Teams in ganz Europa zusammen, um Cross-Selling Standortübergreifend voranzutreiben Wir haben schon auf dich gewartet, denn du: Bist ein Loveseller Department: Sales The company We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury. For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up. Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody. This is how our unique groove comes to life. Did we mention, that we love music? As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so. We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats. We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now. Join us and make it your own story!

Key Responsibilities: 1. Customer Engagement: Establish and maintain relationships with potential and existing customers to understand their needs and provide appropriate solutions. 2. Sales Strategy: Develop and implement effective sales strategies to meet or exceed sales targets. 3. Product Knowledge: Possess in-depth knowledge of the products or services offered to effectively communicate their benefits to customers. 4. Market Research: Conduct market research to identify new sales opportunities and stay updated on industry trends and competitor activities. 5. Sales Presentations: Prepare and deliver compelling sales presentations to potential clients, showcasing the company’s offerings. 6. Negotiation: Negotiate contracts and close deals that are beneficial for both the customer and the company. 7. Reporting: Maintain accurate records of sales activities, customer interactions, and sales forecasts. 8. Collaboration: Work closely with other departments, such as marketing and customer service, to ensure a seamless customer experience. 9. Customer Feedback: Gather and report customer feedback to help improve products and services. Qualifications: - Proven experience in sales or a related field. - Excellent communication and interpersonal skills. - Strong negotiation skills and the ability to close sales. - Self-motivated with a results-driven approach. They should be comfortable working independently and as part of a team.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT HAMPTON BY HILTON LONDON DOCKLANDS What you'll be doing... Reporting to the Guest Srevice Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Hampton by Hilton London Docklands.You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant - no shift is the same! Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service! WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Guest Service Assistant you will need the following qualities and skills. Outstanding communication skills Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up! A can-do attitude Computer literate with a professional telephone voice WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year 50% off Food & Drinks To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH About you Reception Guest Service Assistant Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Based at: Hertford. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.

Key Responsibilities: - Supervise and manage subcontractors' work, ensuring they complete tasks according to design specifications, construction standards, and project timelines. - Strictly monitor the site team’s health and safety management, ensuring all personnel follow safe working procedures. - Work closely with operational planners to ensure work plans are reasonable and ensure tasks are assigned to the appropriate subcontractors or employees. - Conduct regular quality checks, promptly identifying and resolving any quality issues to ensure compliance with standards. - Maintain relationships with subcontractors, ensuring their work quality and performance meet contractual requirements. - Record and report construction progress, providing regular updates to project managers and stakeholders, and addressing any delays or risks promptly. - Provide support, training, and guidance to directly employed staff and subcontractor employees, ensuring smooth onboarding for new hires. - Execute work in strict accordance with company policies and procedures, ensuring tasks are carried out in an organised manner. - Regularly monitor materials and labour costs, taking proactive measures to ensure the project stays within budget if potential cost overruns are identified. What We’re Looking For: - Educational Background: A degree in Construction Management, Civil Engineering, or a related field, or equivalent practical experience. - Work Experience: Proven supervisory experience in the construction industry, with expertise in health and safety management, quality control, and progress reporting. - Team Collaboration: Excellent team player with the ability to collaborate effectively with various departments and subcontractors to achieve project goals. - Language: the ability to speak Chinese to communicate with clients and contacts on-site. - Communication Skills: Strong communication skills, with the ability to convey clear and effective messages to team members, project managers, and clients. - Problem-Solving Ability: Strong analytical and problem-solving skills, with the ability to quickly identify issues and implement solutions to ensure smooth project execution. - Attention to Detail: Keen attention to detail, ensuring that all construction work adheres to quality and safety standards. - Leadership and Initiative: Strong leadership capabilities with the ability to delegate tasks effectively and guide teams, ensuring projects are successfully completed on time.

Location: Bristol HQ (office-based position/hybrid) Hours: 35 per week (full time) Holidays: 4 weeks plus usually 5 days at Xmas (plus bank holidays), increasing with length of employment Salary: £28,000-£33,000 (depending on experience) Reports to: Head of Communications Contract type: permanent role PR Manager: This is a fantastic opportunity to work in a busy, high-performing communications team within the UK’s leading vegan charity, Viva!. Viva! is looking for an enthusiastic, proactive and resourceful PR manager who is passionate about veganism, animals, health, the environment and confident in securing national and local media coverage for Viva!. You will be helping place our resources, campaigns, investigations and activities through external communication channels while producing innovative copy, including press releases, articles and long-form content. You will also assist in arranging and conducting podcast interviews and monthly news episodes with Viva!’s head of communications and have a passion for appearing on TV and radio, speaking on a diverse range of topics to represent Viva!. The PR Manager will develop commercial and strategic relationships across print, online news, TV and radio, and pitch commentary from Viva!’s in-house experts. The PR Manager will collaborate with colleagues across Viva! to promote our diverse work, aiming to reach new audiences, inspire involvement, encourage donations and support people on their journey towards veganism. You will be helping Viva! tackle today’s challenges and tomorrow’s opportunities. Key Responsibilities: - Increase the organisation’s profile with media, influencers, celebrities, organisations and businesses - Proactively seek ways to raise our profile, utilising key staff, celebrities and stakeholders - Lead and develop strategic partnerships and collaborations to enhance promotion and support - Develop media contacts across all areas of Viva!’s work - Secure exclusive media placements for Viva! investigations - Write media releases for Viva!’s various campaigns and promotions - Monitor media outlets, including newspapers, magazines, journals, broadcasts, newswires, social media and blogs for promotional opportunities - Manage paid media, liaise with advertising agencies, source advertising opportunities and place adverts in press or on the radio - Contribute to social media, campaigns, PR and other communications initiatives - Promote the charity and our director through award entries and other means - Act as a public spokesperson in media interviews when required - Build and develop the Viva! business supporter scheme Summary of Tasks: - Manage all incoming press enquiries - Gain coverage for Viva!’s undercover investigations in national media - Actively seek PR opportunities for all of Viva!’s key focus areas: - Animals, Health, Planet, and Lifestyle - Be an active spokesperson for Viva! on national TV, radio or any other press opportunities - Seek media opportunities and pitch key Viva! staff, including the director, Juliet - Write and respond to relevant news relating to veganism and Viva! - Manage and respond to journalist requests - Report monthly on media coverage - Organise and oversee media interviews with agencies - Develop and manage Viva!’s celebrity engagement, alongside other members of the marketing team - Write and send media releases for all of Viva!’s campaigns, investigations, events, news and other relevant stories - Add media releases to the Viva! website - Establish, build and develop media contacts, including researching sympathetic journalists who cover vegan-related news - Work closely with Viva! departments to ensure all of Viva!’s campaigns and projects are promoted - Support the Head of Communications and campaigns team in developing and implementing promotional campaigns and marketing materials - Oversee Viva!’s presence in vegan print media, including writing a monthly column for Vegan Food & Living magazine and organise monthly full-page adverts - Ensure Viva! Health’s media responses are shared with national media - Identify new outlets, media and topics of interest where Viva! can be promoted - Be committed to the objectives of the organisation To apply Important – your CV must contain two referees, including your current (or most recent) employer, who will only be contacted if you are offered the job, and your current (or most recent) salary. PLEASE NOTE, CV APPLICATIONS WILL NOT BE ACCEPTED UNLESS ACCOMPANIED BY A COVER LETTER

Sales Supervisor job description: Lead and manage a team of sales representatives, providing guidance, support, and coaching to help them meet sales targets, maintain high customer service standards, and achieve their individual and team goals. Develop and implement effective sales strategies tailored to our product range (groceries, fish, meat, and more) to increase revenue and market share. Identify and pursue new business opportunities by building and maintaining relationships with customers, partners, and stakeholders in the food and grocery sector. Analyze sales data, customer preferences, and market trends to create targeted sales plans and promotional campaigns that attract and retain customers. Collaborate with inventory management and logistics departments to ensure smooth operations, timely stocking, and delivery of fresh products to customers. Prepare sales reports, forecasts, and performance metrics for management, offering insights and recommendations for improving sales performance and operational efficiency.

We are an Italian family run business whose passion is to dedicate ourselves in making authentic and high quality homemade Italian recipes; we are looking for a full-time head waiter/waitress position with experience in hospitality and customer service with the following duties: -Provide excellent customer services -Always strive towards best customer satisfactiction -Greet customers and present menus -Make suggestions based on their preferences -Take and serve food/drinks orders -Up-sell when appropriate -Arrange table settings -Keep tables clean and tidy at all times -Check products for quality -Deliver checks and collect payments -Cooperate and communicate with all serving ar kitchen staff -Adhere to all relevant health department rules/ regulations and all customer service guidelines