Telephony Engineer
3 days ago
Plymouth
This is a CISCO to Teams telephony migration contract, site based 1-2 days per week in Plymouth. Some travel to Europe also required. Client Details This contract opportunity is a Telephony migration with 1-2 days per week in Plymouth and occasional travel to Europe. The company is known for its innovative approach to technology and commitment to providing excellent service to its customers. Description • Manage and maintain CISCO/Teams telephony systems to ensure optimal performance., • Provide technical support and resolve issues related to telephony systems., • Collaborate with the technology department to implement telephony solutions., • Monitor system performance and carry out regular updates and maintenance., • Document telephony system configurations and changes accurately., • Assist in the deployment of new telephony technologies and solutions., • Ensure compliance with industry standards and organisational policies., • Microsoft Teams & Telephony, • Cisco CUCM & Jabber, • Cisco IOS Gateways, • VOIP, • Genesys Cloud Contact Centre solutions, • Call recording software, • Windows (Desktop & Server), • Network support/administration - good understanding of protocols and security - IP, LAN/WAN, QoS, VLAN, sécurité, DNS, DHCP, VPN configuration, A successful CISCO Telephony Engineer should have: • Proven expertise in CISCO/Teams telephony systems., • Strong problem-solving skills and technical understanding., • Experience working within the technology department in a similar role., • Ability to work collaboratively and communicate technical information clearly., • Familiarity with maintaining and upgrading telephony solutions., • Competitive day rate (on application), • Duration until end of July 2026, • Inside IR35 - but can offer salary Fixed term contract if preferred, • Paid travel and expenses