About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: • Greeting guests as they arrive and providing them with a warm welcome, • Escorting guests to their tables and ensuring they are seated comfortably, • Managing reservations and coordinating seating arrangements, • Communicating with the kitchen and servers to ensure efficient service, • Assisting with basic administrative tasks, such as answering phones and taking reservations, • Maintaining cleanliness and organization in the reception and waiting areas Requirements: • Previous experience in a similar role is preferred but not required, • Excellent communication and customer service skills, • Ability to remain calm and professional under pressure, • Strong organizational skills and attention to detail, • Flexibility to work evenings, weekends, and holidays as needed Benefits: • Competitive hourly wage or annual salary depends on the experience and the commitment, • Opportunities for career growth and advancement, • Employee discounts on our delicious desserts, • Friendly and supportive work environment, • Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time
Scarpetta is an authentic yet modern Italian restaurant with three sites, an e-commerce website and a central kitchen. The heart of Scarpetta comes from identifying and sourcing the highest quality ingredients from Italian artisan producers. What you get from us: • NO WEEKEND - Monday to Friday only., • Develop skill set and grow your knowledge within the kitchen, • Be a part of a business that has branded retail products and a central production facility Perks and Benefits: • Extra holiday day added after each year up to 35 days!, • 50% off across Scarpetta restaurants when dining out with up to 6 guests, • Daily high quality and healthy employee lunches and unlimited coffee, • Team incentives & social events always in the calendar, • Mental health and well-being assistance with Hospitality Action who can offer free counselling plus financial and legal advice Role and Responsibilities: • General cleaning for the kitchen, • Pot wash, • Assist chef with food prep, • Operating in accordance to health and safety requirements Scarpetta is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Job Title: Kitchen Porter Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafiz Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. Renowned for our exquisite desserts, we've earned prestigious recognition, including ranking 2nd on TasteAtlas' list of 150 most legendary dessert places worldwide. Additionally, we've been honoured with awards such as the BBC Good Food Middle East Magazine Awards. Join us as we expand our presence with the opening of our new branch in London, UK. Job Description: We are currently seeking a reliable and hardworking individual to join our team as a Kitchen Porter at our London branch. The Kitchen Porter plays a vital role in maintaining cleanliness and ensuring smooth operations in our kitchen. Salary: 12-13/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: • Ensuring the kitchen area is kept clean and organized at all times, • Washing dishes, utensils, and kitchen equipment by hand or using dishwashers, • Sweeping and mopping floors, and removing garbage, • Assisting chefs and cooks with basic food preparation tasks as needed, • Unloading deliveries and organizing storage areas, • Adhering to health and safety regulations and maintaining a hygienic working environment Requirements: • Previous experience as a Kitchen Porter or in a similar role is preferred but not required, • Ability to work efficiently in a fast-paced environment, • Strong attention to detail and cleanliness, • Physical stamina and the ability to lift heavy objects and stand for extended periods, • Flexibility to work evenings, weekends, and holidays as needed Benefits: • Competitive hourly wage, • Opportunities for career growth and advancement, • Employee discounts on our delicious desserts, • Friendly and supportive work environment, • Career development and training opportunities, online and in-house training programs Hafiz Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time, Part-time Pay: £13-15 per hour Work authorisation: United Kingdom (required) Work Location: In person
We’re open and building our dream team! We're looking for great people to join us in the back of house. If you bring good energy, strong instincts, and an eye for detail, we’d love to connect. Who we are: We’re here to reshape the take-away experience with thoughtfully curated, seasonal menus made with care. From protein-packed tray bakes and sweet treats to smoothies, coffee, and more, everything we serve is intentional. Our space is warm, inclusive, and designed to be a calm inner-city retreat. The Role(s): We’re hiring kitchen champions, and all-rounders who know how to keep things moving with a calm head and good chat. Experience helps, but attitude goes further. So, who are we looking for? Someone who: Knows how to bring the energy without bringing the ego Is curious, calm, and cool under pressure Can hold their own in fast-paced service with a smile Loves food, people, and good vibes in equal measure Believes being intentional is the ultimate flex What’s in it for you: Fresh, protein-packed meals on shift Coffee?! On us. Your birthday? That’s a day off, mate Staff discounts Monday to Friday schedule No late shifts Staff parties and food training sessions to keep it fun and fresh Sound like your kind of team? Hit us up with a quick intro and why you’re interested. Protein, mate Optimal Provisions