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Trainee AI Engineer - No Experience Needed! Ready to launch a future-proof career in AI - even if you have zero experience? We’re looking for ambitious individuals ready to break into the world of artificial intelligence and data science. Our industry-leading AI Traineeship is designed to take you from complete beginner to a highly employable Junior AI Engineer, with full training provided and a guaranteed job offer (£25K-£45K starting salary) within 20 miles of your location. Whether you're working full-time, part-time, or currently unemployed, our flexible, self-paced program allows you to train around your lifestyle and be job-ready in as little as 6-12 months. How it works - your journey to AI successStep 1: Discover AI Start your journey with our beginner-friendly mini-course bundle. Explore the fundamentals of AI through interactive videos, presentations, and quizzes - all accessible anytime, anywhere, through our easy-to-use online platform. Step 2: Full-Stack AI Mastery Dive deeper with in-demand technical skills including Python programming, data handling, machine learning, and version control with Git and GitHub. You’ll work on hands-on mini projects that mirror real-world challenges, helping you build confidence and a strong portfolio as you learn. Step 3: Get Certified Prepare for and earn your Microsoft AI-900: Azure AI Fundamentals certification, an internationally recognised qualification that proves your knowledge and boosts your credibility with employers. Step 4: Real-World Projects Showcase your new skills with two industry-based, practical projects assigned by your personal tutor. These projects are designed to give you real, portfolio-worthy experience, making you stand out to employers from day one. Your guaranteed future After completing your training, you'll be placed in a Junior AI Engineer role with a guaranteed starting salary of £25K-£45K. We work with top employers across the UK to ensure you get matched with a role close to home. We guarantee a job offer upon completion or 100% of your course fees refunded. We’re proud to have helped over 1,000 people each year transform their careers. Explore our success stories on our website and see what your future could look like. Ready to future-proof your career? If you’re passionate about tech and ready to break into one of the fastest-growing industries in the world, apply now. One of our friendly advisors will be in touch to guide you through the next steps.

JOB PURPOSE To ensure the timely and accurate processing of client data and transactions in the payments process. To ensure that excellent client service is provided, and the expectations of Hampden Bank clients are met. MAIN RESPONSIBILITIES / KEY DUTIES • Ensure exceptional client service is maintained across the team, including but not exclusively:, • Processing of clients’ payment instructions, • Process Sterling and other currency payment types using industry standard payment mechanisms including, Faster Payments, CHAPS, and SWIFT, • Reconciliations, • Support the Treasury function in the execution of its services including foreign exchange and money market deals and confirmations, • Fraud prevention measures for all payment types and transactions, • Ensure Service Level Agreements are met., • Participate in project and change activities relevant to the team and the department., • Provide support and temporary absence cover for colleagues., • Any other related tasks which may be assigned from time to time which are reasonable in relation the role and skills and experience. REQUIRED QUALIFCATIONS, KNOWLEDGE, & SKILLS • Excellent organisational and time management skills., • Ability to work accurately under pressure and meet deadlines., • Strong attention to detail., • A strong level of computer literacy and keyboard skills., • Self-starter and team player., • Desire to learn and enhance skills and knowledge., • Experience and knowledge of banking processes or similar is desirable (but not essential)., • Experience in a similar role is desirable (but not essential). About us At Hampden Bank, we provide private banking as it should be: approachable, accessible expertise delivered through loyal, long-lasting client relationships. Personalised service is at the core of our business, with a culture that is built on relationships. We take the time to get to know our clients to help them achieve their aspirations. Why join us As a growing and ambitious company, we seek people to join our team who share our values; Proud Ownership, Absolute Integrity, Total Inclusivity, Winning Teamwork and Purposeful Growth. We are committed to an inclusive culture where everyone is comfortable to be their authentic self. We recognise, value and respect diverse cultures, knowledge, and identities. We work together to ensure collaboration, development, and success for everyone, supporting them to thrive and reach their potential. We offer exciting career opportunities through professional and personal development, and have an extensive range of benefits you can enjoy. To apply Please submit your CV by the closing date. Please remember, on occasion we do receive more applications than expected we may bring the closing date forward, so please do apply promptly. If you require reasonable adjustments to be made during the recruitment process, please let us know by contacting the People Team and we will endeavour assist you. If you are excited about this opportunity and think you can bring value to the role and Hampden Bank, but your experience does not align perfectly with every aspect of what we are looking for, we would be happy to hear from you. If you have any questions or are interested in learning more about the role, please contact the People Team and we will get back to you as soon as possible. Hybrid working / flexible working We support hybrid working and our policy is that colleagues spend at least 60% of their working week in the office to connect and collaborate with their colleagues. We are open to considering requests from candidates who are looking for flexible arrangements. Please talk to us at interview about the flexibility you are looking for, and we will explore what is possible for the role. We cannot promise to meet every request, but we will not judge you for asking.

DevOps Engineer This hybrid role is based in Edinburgh Why Bright Ascension? Join Bright Ascension and be part of a fast-growing, innovative company transforming how software is built for the space industry. Our technology is used by organisations around the world from universities and space agencies to pioneering start-ups and commercial space companies helping them design and operate space systems faster, more efficiently, and more reliably. Innovation drives everything we do, and our people are at the heart of that success. Through our employee ownership model, everyone has a voice and a genuine stake in the company’s future. With offices in Dundee, Edinburgh, and Bristol and a team of more than 50 talented professionals, we’re entering an exciting phase of growth and expansion. It’s a fantastic time to join us and help shape the future of space technology while building your career in one of the most exciting industries on Earth. We are looking for an experienced and motivated DevOps Engineer. This will be a key role in supporting the delivery of a diverse range of software products and bespoke software services including embedded firmware, developer kits, and scalable cloud-based web applications, as we approach our next exciting period of growth. As a key member of our team, you will design, maintain, and report on the effectiveness of automated build and release pipelines, deploy reliable and secure test environments, and boost developer productivity by creating reusable, well-documented pipeline configuration. We see this role as being full time. Ideally, we would like this role to be based in Edinburgh on a hybrid basis to allow for regular interaction with the wider business and colleagues in other departments. We are at a very exciting time in our ambitious growth plans and have fantastic opportunities for talented individuals to join our team over the next 12 months. What you will do As a member of the team your key responsibilities would be: • Build, test and deploy infrastructure and applications using CI/CD and Infrastructure-as-Code technologies, • Work closely with our engineering teams to understand their requirements and how they build, test and deploy their software to continuously improve quality and accelerate the pace of development, • Set up and maintain environments for both manual and automated testing, ensuring stability, observability and security best practices, including liaising with customers when deploying to customer infrastructure, • Define, monitor and report on DORA metrics Essential skills and experience We see experience with the following as essential to the job: • Distributed version control systems (Git, Mercurial etc.), • Expertise with CI/CD tools (Jenkins, GitHub Actions, GitLab CI, Azure DevOps etc.), • Strong scripting ability (e.g. Python, Shell, PowerShell), • OCI container build, management and orchestration (Docker, Podman, Kubernetes, LXC etc.), • Artifact and dependency management and deployment, • Familiarity with networking fundamentals including DNS, IP, firewalls and basic network troubleshooting including VPN configuration Personal skills We're especially looking for someone who: • Enjoys problem solving in a range of programming languages and has an interest in learning new languages, frameworks and build systems, • Works well both independently and in a team as part of a fast-paced technical environment, • Possesses strong verbal and written communication skills, • Is consistently curious, interested in learning new skills and open to new ideas and ways of working Desirable skills and experience This is a wish list and we don’t expect candidates to have experience with everything listed here. We know that experience with specific systems, tools and languages is transferable. We are looking for someone with a broad range of experience who can analyse requirements, select the most suitable tool for the job, adapt to change and is self-motivated to direct their own learning and development. • Infrastructure-as-Code technologies such as Pulumi, Terraform or Cloud-Config, • Configuration management tools such as Chef, Puppet, Ansible or Salt, • Setup and configuration of artifact repositories and package management such as Artifactory, Nexus, Maven, Docker registries or PyPI repositories, • Building reporting dashboards for code quality, test coverage, pipeline performance and release metrics, • Automated testing frameworks including unit, integration and hardware-in-loop testing, • Monitoring and reporting tools, time-series databases and Grafana, • Linux server administration, • Experience with cloud deployment and containerisation technologies, • Secure pipeline design including secrets management, code signing, SBOM and supply-chain security What we can offer you • A highly competitive salary depending on experience with regular reviews, • A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry, • Flexible hours and hybrid working enabling you to create your ideal work life balance, • 36 days paid holiday per annum, • 6% employer pension contribution, • Enhanced Company Sick Pay and Long-Term Sickness cover, • Health Cash Plan covering dental, physio and optical costs, • Life Assurance cover (4x salary), • Employee ownership through our Employee Benefit Trust, • Enhanced maternity, paternity and adoption pay, • Opportunities for international travel for exhibitions and trade shows, • Investment in your professional development including attendance at relevant events and conferences, • Company events and regular activities for social engagement and team building, • An open, supportive and inclusive environment where you can explore ideas and make a real impact on the product and business Our values • A fantastic opportunity to join a growing, innovative, employee-centred business pushing boundaries in the space industry., • Flexible hours and hybrid working., • 36 days paid holiday per year., • 6% employer pension contribution., • Enhanced Company Sick Pay and Long-Term Sickness cover., • Health Cash Plan covering dental, physio, and optical costs., • Life Assurance cover (x4 salary)., • Employee ownership through our Employee Benefit Trust., • Enhanced maternity, paternity, and adoption pay., • Opportunities for international travel for exhibitions and trade shows., • Investment in skill development and access to relevant events and conferences., • Company events and activities for social engagement and team building., • An open, supportive, inclusive environment where you can explore ideas and make a meaningful impact. Our Values Our values underpin everything we do and guide how we work, collaborate, and grow: • Passion & Innovation – Enjoy what you do and have fun. Be curious and fearless. Unconventional ideas and passion drive true innovation., • Teamwork & Collaboration – Share knowledge, start a dialogue, and succeed together. Success comes through collaboration and support., • Respect & Integrity – Recognise differences, value opinions, and act with integrity. High standards and respect build trust and reputation. Any additional criteria and information • Security clearance eligibility may be required depending on project assignments, • An enthusiasm for the space sector and an interest in contributing to the next generation of satellite‑software technologies will be advantageous All applicants must be UK based and have the right to work in the UK. We are working with trusted recruitment partners. No agency enquiries please. Read more: _

Job purpose To manage multiple credit propositions simultaneously from sanction to drawdown, including production and perfection of all necessary facility and security documents in order to ensure that excellent client service is provided and that the expectations of Hampden Bank clients are met. Key responsibilities • Analysis of all types of credit propositions to ensure compliance with relative laws and regulation as they apply, • Prepare all types of facility and security documentation and administer through to completion, • Instruction of and liaison with external legal advisors, • Establish and maintain good relationships with Private Bankers and external legal advisors, • Ensure exceptional client service is maintained and Service Level Agreements (SLAs) are met, • Ensure all work is processed to the highest standard and in accordance with the Bank’s procedures, • Provide advice, guidance and support to team members commensurate with knowledge and experience, • Any other related tasks which may be assigned from time to time which are considered to reasonable in relation to the role and skills and experience of the role holder Required skills & experience • Chartered Banker or equivalent desired, • Awareness of requirements for perfecting security subject to the laws of England & Wales and / or Scotland, • Awareness of the relevant UK regulations including CCA and MCOB, • Good knowledge of banking systems and controls desired, • Good organisational and time management skills, • Excellent attention to detail, • Ability to work accurately under pressure and meet deadlines, • Ability to organise workloads and priorities effectively, • Strong communication and team working skills, • A strong level of computer literacy and excellent keyboard About us At Hampden Bank, we provide private banking as it should be: approachable, accessible expertise delivered through loyal, long-lasting client relationships. Personalised service is at the core of our business, with a culture that is built on relationships. We take the time to get to know our clients to help them achieve their aspirations. Why join us As a growing and ambitious company, we seek people to join our team who share our values; Proud Ownership, Absolute Integrity, Total Inclusivity, Winning Teamwork and Purposeful Growth. We are committed to an inclusive culture where everyone is comfortable to be their authentic self. We recognise, value and respect diverse cultures, knowledge, and identities. We work together to ensure collaboration, development, and success for everyone, supporting them to thrive and reach their potential. We offer exciting career opportunities through professional and personal development, and have an extensive range of benefits you can enjoy. To apply Please submit your CV by the closing date. Please remember, on occasion we do receive more applications than expected we may bring the closing date forward, so please do apply promptly. If you require reasonable adjustments to be made during the recruitment process, please let us know by contacting the People Team and we will endeavour assist you. If you are excited about this opportunity and think you can bring value to the role and Hampden Bank, but your experience does not align perfectly with every aspect of what we are looking for, we would be happy to hear from you. If you have any questions or are interested in learning more about the role, please contact the People Team and we will get back to you as soon as possible. Hybrid working / flexible working We support hybrid working and our policy is that colleagues spend at least 60% of their working week in the office to connect and collaborate with their colleagues. We are open to considering requests from candidates who are looking for flexible arrangements. Please talk to us at interview about the flexibility you are looking for, and we will explore what is possible for the role. We cannot promise to meet every request, but we will not judge you for asking.

JOB PURPOSE To provide high‑quality, commercially focused advice and delivery across a broad range of matters, supporting the Chief Legal & Corporate Affairs Officer and with the ability to influence stakeholders at all levels across the Bank. Operating within a small, team, the role combines a wide range of hands‑on legal work with company secretarial and wider governance responsibilities, including deputising for the Chief Legal & Corporate Affairs Officer as required. The role holder will be involved in a wide variety of legal and governance matters, helping the Bank meet its legal and governance obligations while supporting the delivery of strategic business objectives within the agreed risk appetite. MAIN RESPONSIBILITIES / KEY DUTIES • Provide pragmatic and commercial legal and governance advice within a UK private banking context., • Draft, review and negotiate a wide range of documentation, including client and product documentation and commercial/supplier contracts., • Support the delivery of strategic initiatives, change projects and new product development, balancing risk with commercial objectives., • Identify, assess and manage legal and regulatory risks, contributing to the development of frameworks, policies and processes., • Support and deputise for the Chief Legal & Corporate Affairs Officer, acting as a key day‑to‑day legal contact for the business., • Act as Secretary for Management and Board level Committees, including preparing and collating papers, minuting meetings, and advising stakeholders on governance pathways and decision-making., • Key point of contact for shareholder matters, including responding to queries., • Undertake legal and governance horizon scanning, providing insight and reporting on relevant developments., • Manage external legal counsel, ensuring effective outcomes and cost control., • Build strong relationships across the business, acting as a trusted adviser and translating complex issues into clear, actionable guidance., • Contribute to the development of the legal function, including improving templates, processes and knowledge sharing., • Handle business-as-usual legal queries, working flexibly across a broad range of issues and projects., • Support and guide the adoption of technology, including AI, to enhance the delivery, efficiency, and insight of the Legal team. REQUIRED QUALIFCATIONS, KNOWLEDGE, & SKILLS • Qualified solicitor (Scotland or England & Wales), with significant post-qualification experience (typically 6+ years) gained in private practice and/or in-house., • Strong technical expertise in commercial contracts and both personal and corporate law, with a sound understanding of the legal and regulatory framework applicable to private banking., • Experience operating in a highly regulated environment, ideally within banking, wealth management, or financial services, with a focus on delivering practical, business‑aligned legal advice., • Adaptability and willingness to learn – the role will have broad responsibilities within a small business and the successful candidate will have to manage a broad range of competing priorities., • The communication skills and gravitas to interact and influence and Board and executive level., • Experience or a willingness to learn and devote a material portion of the role to company secretarial and corporate governance, including supporting Board and committees., • Excellent drafting and negotiation skills, with the ability to present complex legal issues clearly and influence decision-making., • Strong analytical and problem‑solving capability, with the ability to assess and proactively mitigate legal risk., • The drive to operate autonomously within a small team, while maintaining a collaborative approach., • Proven relationship‑building skills, with the ability to work effectively across the Bank and external stakeholders., • Highly organised, with strong prioritisation skills and ability to deliver at pace. About us At Hampden Bank, we provide private banking as it should be: approachable, accessible expertise delivered through loyal, long-lasting client relationships. Personalised service is at the core of our business, with a culture that is built on relationships. We take the time to get to know our clients to help them achieve their aspirations. Why join us As a growing and ambitious company, we seek people to join our team who share our values; Proud Ownership, Absolute Integrity, Total Inclusivity, Winning Teamwork and Purposeful Growth. We are committed to an inclusive culture where everyone is comfortable to be their authentic self. We recognise, value and respect diverse cultures, knowledge, and identities. We work together to ensure collaboration, development, and success for everyone, supporting them to thrive and reach their potential. We offer exciting career opportunities through professional and personal development, and have an extensive range of benefits you can enjoy. To apply Please submit your CV by the closing date. Please remember, on occasion we do receive more applications than expected we may bring the closing date forward, so please do apply promptly. If you require reasonable adjustments to be made during the recruitment process, please let us know by contacting the People Team and we will endeavour assist you. If you are excited about this opportunity and think you can bring value to the role and Hampden Bank, but your experience does not align perfectly with every aspect of what we are looking for, we would be happy to hear from you. If you have any questions or are interested in learning more about the role, please contact the People Team and we will get back to you as soon as possible. Hybrid working / flexible working We support hybrid working and our policy is that colleagues spend at least 60% of their working week in the office to connect and collaborate with their colleagues. We are open to considering requests from candidates who are looking for flexible arrangements. Please talk to us at interview about the flexibility you are looking for, and we will explore what is possible for the role. We cannot promise to meet every request, but we will not judge you for asking.

Join Our Team as a Security & Operations Control Analyst (Security Operations Centre / Control Room Based) Are you ready to step into a vital role that ensures safety and security? Our client is looking for dedicated Security Operations Centre (SOC) Operators to support their Physical Security Operations Centre in Sighthill North, Edinburgh. If you thrive in a fast-paced environment and have a passion for customer service, we want to hear from you! Contract Details: Type: Temporary Location: 100% Office Based in Sighthill North, Edinburgh Pay Rate: £15.81 per hour, Night shifts attract additional payment for unsociable hours. Contract Length: Until End of December 2026. Shift Type: Rotating days and nights (12-hour shifts) Shift Pattern: Full flexibility required; shifts include weekends and bank holidays. Blocks of day shifts followed by night shifts, with 4-5 rest days between rotations. 10 hours paid, 2 hours unpaid breaks per shift. About the Role: In this dynamic desk-based role, you'll be at the forefront of security operations, managing a high volume of live incidents, alarms, and inquiries across various channels, primarily via telephone. You'll be working in a busy environment handling a high volume of incidents across the estate, requiring the ability to prioritise and work at pace throughout the shift. Your calm demeanour and attention to detail will help ensure the safety of colleagues, customers, and property. This is not a physical security or guarding role, all work is carried out from a control room environment. Key Responsibilities: Receive and manage inquiries via telephone, email, and IT ticketing systems. Monitor and respond to physical security alarms and incidents. Handle high volume inbound and outbound calls with professionalism. Manage incidents from start to finish, following approved systems and playbooks. Liaise with colleagues, suppliers, contractors, and emergency services. Accurately document all incidents and actions taken. Contribute to continuous improvement and quality assurance activities. Who We're Looking For: Essential Skills: Strong customer service or call centre background. Confident in handling high-volume telephone calls. Ability to remain calm and focused under pressure. Excellent attention to detail and accuracy. Strong IT literacy and ability to work across multiple systems. Clear and professional communication skills. Self-motivated and comfortable working independently, especially during night shifts. Desirable Experience: Background in security operations, alarm monitoring, or incident response. Familiarity with IT ticketing systems (e.g., ServiceNow). Experience in regulated or time-critical environments. Ideal Candidate Profile: Calm and resilient under pressure. Strong communicator with excellent customer service instincts. Highly organized and detail-focused. Proactive and motivated. Comfortable with a phone-heavy role and independent working during nights. Training and Support: Enjoy a structured 6-week training program with classroom learning, on-the-job coaching, and buddying with experienced operators. Ongoing senior support is available during nights and weekends. Performance Measurement: Your performance will be assessed through SLA adherence, accuracy in incident handling, and your ability to work at pace in a high-volume environment. Vetting & Compliance: Full vetting required (DBS and credit checks). Candidates must be eligible to work in the UK. Why Join Us? Initial contract until December with a strong likelihood of internal movement for high performers. Regular permanent and contract opportunities within the organization. Exposure to a wider Physical Security and Operations team. If you're ready to make a difference and be part of a dedicated team, apply now! Your next career adventure awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Trainee AI Engineer - No Experience Needed! Ready to launch a future-proof career in AI - even if you have zero experience? We’re looking for ambitious individuals ready to break into the world of artificial intelligence and data science. Our industry-leading AI Traineeship is designed to take you from complete beginner to a highly employable Junior AI Engineer, with full training provided and a guaranteed job offer (£25K-£45K starting salary) within 20 miles of your location. Whether you're working full-time, part-time, or currently unemployed, our flexible, self-paced program allows you to train around your lifestyle and be job-ready in as little as 6-12 months. How it works - your journey to AI success Step 1: Discover AI Start your journey with our beginner-friendly mini-course bundle. Explore the fundamentals of AI through interactive videos, presentations, and quizzes - all accessible anytime, anywhere, through our easy-to-use online platform. Step 2: Full-Stack AI Mastery Dive deeper with in-demand technical skills including Python programming, data handling, machine learning, and version control with Git and GitHub. You’ll work on hands-on mini projects that mirror real-world challenges, helping you build confidence and a strong portfolio as you learn. Step 3: Get Certified Prepare for and earn your Microsoft AI-900: Azure AI Fundamentals certification, an internationally recognised qualification that proves your knowledge and boosts your credibility with employers. Step 4: Real-World Projects Showcase your new skills with two industry-based, practical projects assigned by your personal tutor. These projects are designed to give you real, portfolio-worthy experience, making you stand out to employers from day one. Your guaranteed future After completing your training, you'll be placed in a Junior AI Engineer role with a guaranteed starting salary of £25K-£45K. We work with top employers across the UK to ensure you get matched with a role close to home. We guarantee a job offer upon completion or 100% of your course fees refunded. We’re proud to have helped over 1,000 people each year transform their careers. Explore our success stories on our website and see what your future could look like. At a one off cost of £990, or a deposit of £149 followed by 10 interest free monthly instalments of £124, this represents a great opportunity to start a rewarding career in Ai and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Ready to future-proof your career? If you’re passionate about tech and ready to break into one of the fastest-growing industries in the world, apply now. One of our friendly advisors will be in touch to guide you through the next steps. ‘Please note that this is a training course and fees apply

Join Our Team as a Contact Centre (Nights) Are you ready to step into a vital role that ensures safety and security? Our client is looking for dedicated Security Operations Centre (SOC) Operators to support their Physical Security Operations Centre in Sighthill North, Edinburgh.This role requires individuals who can communicate clearly, confidently, and professionally at all times, particularly in high-pressure situations. If you thrive in a fast-paced environment and are confident engaging with a wide range of stakeholders over the phone, we want to hear from you. Contract Details Location: 100 percent office based in Sighthill North, Edinburgh Pay Rate: £15.81 per hour, with additional payment for unsociable hours Contract Length: Until end of December 2026 Shift Type: Rotating days and nights, 12 hour shifts Shift Pattern Full flexibility required, including weekends and bank holidays Blocks of day shifts followed by night shifts, with 4 to 5 rest days between rotations 10 hours paid and 2 hours unpaid breaks per shift About the Role In this desk based, control room environment, you will be responsible for managing a high volume of live incidents, alarms, and enquiries, primarily via telephone.This is a telephony heavy role, where clear, professional, and empathetic communication is critical. You will be expected to handle a wide range of calls confidently, ensuring accurate information is gathered, issues are understood, and appropriate actions are taken.You will be working at pace, often handling repetitive and time sensitive incidents, while maintaining a high standard of accuracy and professionalism.This is not a physical security or guarding role. All work is completed within a structured control room environment. Key Responsibilities Receive and manage enquiries via telephone, email, and IT ticketing systems Handle high volume inbound and outbound calls with clarity and professionalism Communicate effectively with colleagues, contractors, and emergency services Monitor and respond to physical security alarms and incidents Manage incidents from start to finish, following approved systems and playbooks Accurately record all details and actions taken during each interaction Maintain high standards of communication in all written and verbal interactions Contribute to continuous improvement and quality assurance activities Who We Are Looking For Essential Skills Strong customer service or call centre background Proven experience handling high volume telephone calls Excellent verbal and written communication skills, with the ability to communicate clearly, professionally, and empathetically Ability to remain calm and focused under pressure Strong attention to detail and accuracy Good IT skills and ability to work across multiple systems Comfortable following structured processes and procedures Self motivated and able to work independently, especially during night shifts Desirable Experience Experience in security operations, alarm monitoring, or incident handling Familiarity with IT ticketing systems such as ServiceNow Experience in regulated or time critical environments Ideal Candidate Profile Strong and confident communicator with a clear and professional manner Able to articulate information clearly both verbally and in writing Calm, composed, and resilient under pressure Highly organised and detail focused Comfortable working in a phone heavy, repetitive environment Able to build rapport quickly and handle sensitive situations with empathy Able to work independently and maintain performance during night shifts Training and Support You will receive a structured 6 week training programme, including classroom learning, on the job coaching, and support from experienced operators. Ongoing support is available, including during nights and weekends. Performance Measurement Performance is measured against: SLA adherence Accuracy of incident handling Quality and clarity of communication Ability to work effectively in a high volume environment Why Join Us If you are confident communicating in a fast paced, phone based environment and want to be part of a critical operations team, apply now. If you're ready to make a difference and be part of a dedicated team, apply now! Your next career adventure awaits! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our screening process to ensure a fair and consistent experience for all applicants. All final hiring decisions are made by our recruitment team. If you do not hear from us within five working days, your application may not have progressed on this occasion. We encourage you to apply for future opportunities. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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Outstanding senior opportunity to join a Global agency with expertise that span medical strategy, scientific content development, and medical education across therapeutic areas and the product lifecycle.By blending scientific rigor, agile operational models, and future-ready technologies, they partn

Are you an experienced and self-motivated Field Service Engineer? Do you put the customer at the heart of everything you do and have a true passion to provide a second to none customer experience?.Then C&M Scientific– part of Scientific Laboratory Supplies (SLS) is the right fit for you.Join us an

Play a pivotal role in shaping the safety of some of the UK’s most critical nuclear and energy infrastructure projects.This is an exciting opportunity to join a growing team supporting major programmes across the UK nuclear sector.With demand increasing across New Build, Generation, Life Extension

Caval Recruitment is seeking an experienced.This is an exciting opportunity for a motivated environmental professional to play a key role in ensuring projects are delivered in compliance with environmental legislation, best practice, and sustainability goals.You will work closely with site teams, pr

Join the Dr David Jack Clinic Team ✨.We are looking for an exceptional.This role plays a pivotal role in delivering the outstanding client experience for which Dr David Jack Clinic is known.As the first person our clients meet and the last person they see before leaving, you will be at the heart o

Our platform supports thousands of learners preparing for high-stakes admissions exams, and our engineering team plays a critical role in delivering reliable, scalable, and high-quality learning experiences.

As a Senior Cloud Migration Engineer at Quantiphi, you will be instrumental in our Platform Engineering team, leading the delivery of advanced solutions in Application Development, Platform Engineering, Data Engineering, Analytics, and Machine Learning for our clients.

Optional - Advanced degree (Master's or PhD) in Computer Science, Artificial Intelligence, Machine Learning, or related technical discipline with concentrated study in deep learning and computer vision methodologies. Optional - Comprehensive technical proficiency and practical experience with leadin

Please note Green Cat Hydrogen are unable to offer any form of visa sponsorship.Please submit your application including Cover Letter (no page limit).Applications without a covering letter will not be considered.Green Cat Hydrogen Limited, Job Advertisement – Process Safety Engineer.Full or part-t

We are partnering with a fast-growing consumer beauty brand group to hire a commercially-minded Web Developer who will take full ownership of their Shopify Plus ecommerce estate across a portfolio of three high-growth DTC brands.This is a rare opportunity to join a scaling business at a critical inf

Environmental Advisor – Scotland.We are currently supporting the recruitment of an experienced.This is an excellent opportunity for an environmental professional who is passionate about sustainability, regulatory compliance, and driving positive environmental outcomes across complex projects.Provi

Outskirts of Edinburgh (flexible work pattern and compressed week).Permanent position, up to £60k.Please note this role will require BPSS clearance and at least 3 years of UK residency.We are working with a leading advanced manufacturing and defence organisation seeking a.This role offers the oppor

Alemara is a London-based structural engineering consultancy working across residential, commercial, and infrastructure projects.Our team includes chartered engineers from some of the UK's leading firms.We work on everything from period property refurbishments and loft conversions to large-scale inf

With 20+ years in the market, our team of 2,200+ is strong, reliable, and always evolving: learning, growing, and striving for excellence.

Led by Success Coach Nilesh (bestselling author and strategist with 23+ years of corporate expertise), we empower individuals across 15+ industries and 23+ nationalities through elite mentorship and hands-on learning. The program is designed to provide real UK industry exposure through structured le

The Deployment Engineer will play an integral role in delivering our products to clients, collaborating closely with the commercial and engineering teams to ensure a seamless sales, integration, and deployment process.This position requires a highly organised and technically proficient individual wi

It’s a strong fit for someone who wants more than pure research, but still wants the technical depth, mathematical challenge and freedom to explore modern AI approaches. Designing and implementing machine learning models for complex applied problems. This is a role for someone who enjoys working a

Engineering Manager – £90,000–£110,000 – Fully Remote UK.A high-impact Engineering Manager hire inside a technology business undergoing a major platform transformation.A rare opportunity to lead teams modernising a large, mission-critical product while helping shape future architecture, plat

Lead the development of eLearning content and manage Ortus Technologies' Learning Management System (LMS). Familiarity with LMS platforms and eLearning content authoring tools.

NET, Microservices, Docker, Kubernetes, AWS/ Azure.Harrington Starr has partnered with an innovative start up FinTech who specialise in providing market access and data from their ultra low-latency platform to financial service firms, leading exchanges and single dealers across digital assets, FIX a

Pulse AHP’s Phlebotomy Team is recruiting experienced Phlebotomists / Healthcare Support Workers to support an established health research programme as it moves into its next phase.Up to £19 per hour (umbrella) + weekend enhancements.Starting July | Ongoing project.This is a flexible, shift-based

Miraxis is building the rights-cleared data factory for robotics and physical AI.A key differentiator is turning messy, heterogeneous real-world robotics data into training-ready datasets with verifiable quality.As Robotics Data Pipeline Engineer, you will own the multimodal pipeline layer: ingestio

You enjoy collaborating in an open, egoless way and are adaptable, comfortable with change, and motivated to keep learning to deliver the best outcomes for clients.