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  • Sales & Events Executive
    Sales & Events Executive
    2 days ago
    Full-time
    Belfast

    Come join our team as a Sales & Events Executive A Little About Us! Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Irelands best Hotel Restaurants, the Ocean View Restaurant. And Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 people during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Sales & Events Executive Department: Sales & Marketing Responsible To: Sales & Marketing Manager Type of Contract: Permanent The Sales & Events Executive - A key member of our Events Team working under the leadership of the Sales & Marketing Manager and the Director of Sales & Marketing. The main focus of this role is to be a conduit for information flow between our clients and operations, ensuring the organisation is represented in a professional manner befitting the luxury products and services we offer, driving sales and revenue through customer satisfaction, and seeking new business opportunities at all times. Key Responsibilities ● Coordinate and manage luxury weddings, corporate events, and group bookings from initial enquiry through to successful execution and post-event follow-up. ● Work closely with the Sales & Marketing team to ensure a seamless transition from contract stage to event planning and delivery. ● Deliver exceptional guest and client experiences by maintaining professional communication throughout all stages of the booking journey. ● Liaise with operational departments including Front Office, Food & Beverage, Accommodation, Spa, and Events teams to ensure flawless execution of all events. ● Maintain complete accuracy across all event management systems including accommodation blocks, function schedules, forecasting, billing, room allocations, and guest requirements. ● Prepare and distribute detailed Banqueting Event Orders (BEOs), event summaries, and function sheets in line with luxury brand standards and company timelines. ● Attend weekly operations and Food & Beverage meetings to present upcoming weddings, VIP events, and group functions. ● Prepare accurate quotations, contracts, invoices, and final billing documentation while ensuring all payment schedules and deposits are collected within company timelines. ● Welcome group leaders and VIP clients on arrival, ensuring all event details and expectations are exceeded. ● Build and maintain strong relationships with external suppliers, entertainment providers, florists, and event partners. ● Proactively troubleshoot and resolve operational challenges while maintaining exceptional service standards. ● Support the Sales & Marketing strategy by identifying opportunities for upselling, repeat business, and client retention. ● Assist with promotional campaigns, luxury showcases, wedding fairs, and networking events to drive brand awareness and revenue growth. Wedding & Luxury Events Responsibilities ● Handle all wedding and luxury event enquiries with a polished, client-focused, and consultative approach reflective of a 5-star property. ● Conduct private resort tours and personalised consultations for prospective couples and event clients. ● Create bespoke proposals and tailored event presentations designed to maximise revenue while exceeding guest expectations. ● Manage wedding contracts, deposit schedules, and planning timelines with exceptional attention to detail. ● Ensure all wedding and event information is communicated clearly and efficiently across all hotel departments. ● Maintain accurate diary management, option dates, lead tracking, and follow-up procedures to maximise conversion opportunities. ● Analyse lost business opportunities and market trends to support future sales and marketing initiatives. ● Attend and represent the property at luxury wedding fairs, showcases, and industry networking events. ● Work collaboratively with operations teams to ensure every wedding and event is delivered to the highest luxury hospitality standards. ● Support brand positioning by ensuring all guest interactions reflect the reputation and service excellence of a 5-star resort environment. Role Requirements: ● Must be able to communicate freely and eloquently in both written and spoken English. ● A proactive, self-starter who is able to work within a team as well as individually. ● Excellent time management & organisational skills are essential. ● Must possess well-developed computer skills and enjoy a substantial amount of office-based computer work ● Extreme attention to detail and ability to multitask in a fast-paced environment are essential, together with a passion for events and desire for continual department performance improvement. ● Must be able to work shifts, weekends, holidays and adhere to our immaculate grooming policy and strict uniform standards. Benefits: Birthday Off: Celebrate your special day! Reward Recognition: Regular acknowledgement of your contributions. Career Progression: Opportunities to grow and advance your career. Education Support: Invest in your professional development. Social Events: Enjoy company-organized gatherings. Employee Assistance Programme: Support when you need it. Passion | Drive | Enthusiasm If you have a passion for events and a drive for excellence, this is your opportunity to be part of an exciting and fast-paced team. Why Join Us? At Trump International Doonbeg, we take pride in nurturing talent within a supportive and dynamic environment. Recognized as a GREAT PLACE TO WORK 2025® and home to a world-class golf resort, we ensure our team thrives in an atmosphere of growth and camaraderie. Take the next step in your career with us where your passion meets unparalleled opportunities, apply now and be part of an extraordinary journey at Trump International Doonbeg! Required skills: Excellent Time Management, Fluent in English, Computer Literacy, Communication Skills

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  • Recruiter, Food and Beverage
    Recruiter, Food and Beverage
    3 days ago
    Full-time
    Belfast

    Position is hybrid and based in Weybridge, UK. Join Our Team as a Food & Beverage Recruiter at Royal Caribbean Group! Are you passionate about hospitality and talent acquisition? Do you thrive in fast-paced environments and love helping people find their perfect role? If so, we want to hear from you! Royal Caribbean Group is seeking a dedicated Food & Beverage Recruiter to join our dynamic team and help us source top talent for our world-class cruise ships. About Us Royal Caribbean Group is the world's largest cruise line, with a record-breaking year and exciting new ships launching soon! With our brands Royal Caribbean International, Celebrity Cruises, and Silversea, we operate ships across the globe, delivering unforgettable vacation experiences. Our team is passionate, innovative, and committed to excellence, and we're looking for talented individuals to join us on this journey. The Role As a Food & Beverage Recruiter, you will play a key role in attracting, assessing, and onboarding talented hospitality professionals for our onboard restaurants, bars, and catering teams. Your focus will be on managing the full recruitment cycle, from sourcing candidates to offer acceptance, ensuring we meet our staffing needs for our vibrant F&B departments across our fleet. What You'll Do * Manage end-to-end recruitment for Food & Beverage roles, including sourcing, screening, interviewing, and offer management * Develop and implement innovative sourcing strategies to attract diverse, high-quality candidates * Engage passive candidates through social media, professional networks, and referrals * Collaborate closely with onboard managers and operational leaders to understand hiring needs and role requirements * Conduct competency-based interviews to assess candidates' skills, experience, and cultural fit for life at sea * Provide a positive candidate experience through clear communication and professionalism throughout the hiring process * Support onboarding and ensure all hiring activities comply with relevant employment standards and company policies * Build and maintain candidate pipelines and talent pools to support high-volume hiring demands, often managing hundreds of roles across multiple ships simultaneously What We're Looking For * Considerable proven experience in hospitality recruitment, ideally within hotels, restaurants, catering, or food & beverage environments * Strong sourcing skills, including experience with direct sourcing, social media, and talent pooling utilising tools including LinkedIn Recruiter and Boolean search * Ability to thrive in high-volume hiring environments, managing large candidate pipelines efficiently; our team typically makes between 200-400 hires per month across various ships * Excellent interview and candidate assessment skills, with a focus on hospitality roles * Proficiency with Applicant Tracking Systems (ATS) and Microsoft Office tools * Excellent stakeholder management and communication skills * A passion for hospitality and the cruise industry is a plus! Why Join Us? * Competitive salary and benefits package, including private healthcare, pension, and travel perks * Opportunities for career development and international travel * Work within a vibrant, diverse, and innovative team committed to excellence Location Based in Weybridge, UK - 4 days a week in the office. Ready to embark on this exciting journey? Apply today and help us find the talent that will make every cruise memorable! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! #LI-ST1

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  • Operations Manager
    Operations Manager
    5 days ago
    Full-time
    Belfast

    OPERATIONS MANAGER - CANARY WHARF We are seeking an experienced and driven Operations Manager to oversee the day-to-day operations. The ideal candidate will ensure seamless operations across all departments, delivering exceptional guest experience while maximizing efficiency and profitability. This is a hands-on role requiring strong leadership, strategic thinking, and operational expertise in a hotel or property environment. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Management: Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments Ensure compliance with health, safety, and legal regulations Monitor daily operations to maintain smooth functioning and resolve issues promptly Guest Experience: Maintain high standards of customer service and guest satisfaction Handle guest complaints and feedback professionally, ensuring timely resolution Implement initiatives to enhance guest loyalty and repeat business Financial & Revenue Management: Assist in budgeting, forecasting, and cost control measures Monitor departmental expenses and implement strategies to maximise profitability Assist Cluster/General Manager to optimise occupancy and ADR (Average Daily Rate) Leadership & Development: Recruit, train, and mentor department heads and teams Conduct performance reviews and implement development plans Foster a positive work culture and ensure compliance with HR policies Quality & Brand Standards: Ensure all departments adhere to brand standards and operational SOPs Conduct regular audits and inspections to maintain quality and consistency Drive continuous improvement initiatives Strategic Planning: Contribute to long-term operational strategies aligned with business goals Identify opportunities for innovation and efficiency improvements Support sustainability and corporate social responsibility initiatives General Operations & Team Support: Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates THE FIRE YOU CARRY Passionate about hotel operations and delivering exceptional guest experiences Strong leadership and people management skills Excellent communication, coaching and problem-solving abilities Exceptional financial acumen and understanding of hotel revenue streams Knowledge of PMS, POS and operational software Ability to work under pressure and adapt to changing priorities Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment YOUR PROVEN TRACK Bachelor’s degree in hospitality management or related field (preferred) Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role Proven track record in managing multi-department operations including F&B WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

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  • Recruiter, Culinary
    Recruiter, Culinary
    5 days ago
    Full-time
    Belfast

    This role is hybrid, based in Weybridge, UK. Applicants must live within commutable distance. Journey with us! Combine your career goals and sense of adventure by joining our dynamic team of Culinary Recruiters. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. About Us Royal Caribbean Group is the world's largest cruise line. It couldn't be a more exciting time to join a global business that is blazing a trail in the travel industry right now. At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. We are passionate, we are innovative, and we are unstoppable. The Role The Culinary Recruiter is responsible for delivering an efficient and effective hiring process for shipboard culinary positions. This role oversees requisition management and full-cycle candidate selection to ensure seamless recruiting experience. The Recruiter develops and executes sourcing strategies, manages pipelines, and provides market insights to leadership to support informed decision-making. In close partnership with operational stakeholders, the Recruiter leverages available resources to attract, identify, screen, and hire top global culinary talent. The role continuously evaluates and improves recruiting processes to enhance efficiency, quality of hire, and overall candidate experience. Essential Duties and Responsibilities * Sources, screens, and interviews candidates for all culinary positions to work on our ships. Including support for special projects, high-volume roles, and emerging talent * Partners with hiring managers to review and understand forecast talent needs and responds effectively to just-in-time hiring requests * Engage stakeholders to define job requirements and applicant qualifications, ensuring alignment to a consistent set of criteria established at the start of the hiring process * Determine recruiting requirements by reviewing organisational plans and objectives and consulting with managers regarding shipboard staffing needs * Evaluates and selects top talent through direct sourcing and various recruitment channels to meet departmental and vessel workforce demands * Executes proactive sourcing strategies to build strong talent pipelines that support both short and long-term business needs * Achieves hiring targets and key performance metrics by regularly reviewing productivity reports to assess the effectiveness of recruiting strategies and processes * Monitors current labour market trends and adjusts sourcing approaches to ensure continued competitiveness * Interviews candidates to assess their adaptability and suitability for the shipboard environment * Utilises competency-based interviewing to evaluate candidates and provides hiring recommendations to managers and fellow recruiters; may make hiring decisions for select entry-level roles * Supports hiring managers with interview scheduling and coordination as needed * Ensure each candidate receives an accurate and complete job description during the hiring process * Communicate job offers to select candidates in accordance with company standards and policies * Travel domestically and internationally to support recruitment events as required * Uses reporting tools and dashboards to monitor productivity, candidate flow, and overall effectiveness of shipboard recruiting * Prepares a variety of reports, including status updates, talent search summaries, and analyses of talent pools and gap areas for shipboard roles Qualifications / Skills * Minimum 3 years' recruitment experience within culinary / food & beverage / hospitality * Experience in high volume recruiting a plus * Cruise industry experience preferred * Proven ability to source, interview and screen candidates (management, specialty and high-volume roles) * Demonstrated capability to recruit positions in various levels of the organisation (entry to senior level) * Ability to negotiate terms and conditions with candidates within established guidelines * Ability to handle multiple projects and requisitions simultaneously * Ability to communicate tactfully, verbally and in writing * Ability to productively work under tight time constraints with competing priorities and potentially stressful situations * Working knowledge of accepted human resources recruitment practices and knowledge of recruitment processes in various countries * Knowledge of world geography, time differences and demographic * Proficiency with Applicant Tracking Systems (ATS) and Microsoft Office tools * A passion for hospitality and the cruise industry is a must! Why Join Us? * Competitive salary and benefits package, including private healthcare, pension, and travel perks * Opportunities for career development and international travel * Work within a vibrant, diverse, and innovative team committed to excellence Location - Based in Weybridge, UK - 4 days a week in the office. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance and more relevant details to answer any additional questions. It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! #LI-ST1

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