Head of customer experience jobs in Farnborough - Page 4Create job alerts

Fractional Chief AI Officer / Head of AI. Senior AI leader (CAIO / Head of AI / AI Strategy Lead) with strong commercial instincts. Experience working in or alongside CRM-led businesses (HubSpot strongly preferred; Salesforce, Dynamics, Pipedrive or similar also relevant).

Head of Customer Services - Brunswick Court, Milton Keynes, BuckinghamshireAbout The RoleSALARY: Up to £90,000 pa dependent on experienceLOCATION: Brunswick Court, Milton Keynes, BuckinghamshireHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be bas

Head of Colleague Experience - Leeds/HybridDo you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cross-charity programmes that modernise workplace experience, strengthen engagement and embed inclusive practices? Are you driven b

Head of Treasury & Structured Finance - SALARY: Up to £102k pa dependent on experience + ECO car + benefits Milton KeynesHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the ne

Head of Client Experience Delivery - Leeds/HybridReady for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating journeys that give people a better, clearer and more supportive experience when it matters most? Do you w

A leading financial services provider in the UK is seeking a Head of Product for Websites to elevate its global online presence. This role involves strategic oversight of the product lifecycle and leading a team of product managers. The ideal candidate will have extensive experience managing ecommer

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Id

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

Head of Experience Test Engineering page is loaded## Head of Experience Test Engineeringlocations: Billund Project Houseposted on: Posted Yesterdayjob requisition id: 0000029191Job DescriptionThen join the LEGO Group’s Creative Play Lab and contribute to inventing ground-breaking new pla

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

The Head Of Customer Operations Will. The Head Of Customer Operations Will Ideally Have. Experience delivering SaaS (Software as a Service) based solutions.

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. Thi

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

We are currently looking for a Global Head of Customer Success. In this role, you will lead and scale the global Customer Success organization, focusing on maximizing retention, expansion, and customer satisfaction. Own global success metrics such as churn, expansion revenue, net retention, and cust

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

A leading analytics firm in London is seeking an experienced Head of Existing Customer Analytics to lead a high-impact team focused on data-driven insights. This strategic yet hands-on role blends analytics with commercial acumen, aiming to improve customer relationships and drive long-term value gr

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

A leading health and fitness company is seeking a Head of Digital Design to lead their design function. This role requires extensive experience in leading design for consumer digital products and the ability to own the strategy and direction for the design system. The successful candidate will work

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer‑

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. Ideal candidates will have 4-7 years of experience in B2B SaaS and a proven track record of scaling teams. The role involves driving retention and expansion, mentoring a high-per

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

We are currently looking for a Head of Customer Success in the United Kingdom. Head of Customer Success – United Kingdom. You will use data‑driven insights to optimize processes, enhance customer experience, and foster long‑term partnerships.

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

HEAD OF/DIRECTOR OF EXISTING CUSTOMER STRATEGY. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Prior experience leading Existing Customer Strategy (working with things like credit limit increase/decreases, reprici

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A leading technology recruiter is seeking a Global Head of Customer Success to lead and enhance their global customer success organization. The ideal candidate will have over 5 years of experience in a senior customer success leadership role within a SaaS context and a proven ability to develop high

Head of Colleague Experience - Leeds/Hybrid Do you want to be at the centre of evolving our culture toward agility, collaboration and high performance? Can you lead cr

A leading WordPress hosting company is seeking a Head of Customer Success to shape their customer success strategy. The position is remote-friendly and offers an array of benefits including flexible PTO and professional development budgets. This role involves overseeing the customer success initiati

Head of Client Experience Delivery - Leeds/Hybrid Ready for a role where client experience isn’t an afterthought, but a strategic priority you’ll lead? And are you driven by creating

The Economist is seeking an experienced and strategic Head of Customer Retention to lead our efforts in retaining and renewing our B2B subscriber base. The successful candidate will report to the Global Head of Sales and play a vital role in influencing revenue stability and customer lifetime value.

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

A leading logistics company in the United Kingdom is seeking a Head of Customer to lead customer strategy and performance across their Newstrade division. The ideal candidate will be responsible for account management, building strategic relationships with key customers, and ensuring exceptional cus

To consider new innovative ways to continue to gain feedback from patient experience, working closely with Director of Patient Safety, Chief Nursing Officer, Heads of Departments, Marketing and Survey Providers. We are looking for an experienced and flexible Head of Patient Experience to support our

We are seeking an experienced, highly motivated and customer focused sales manager to lead and develop a team that are tasked with retaining and growing a dedicated set of customer accounts. Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain s

A leading delivery service provider in Greater London is seeking a Head of Customer to lead the customer strategy and enhance the customer experience. Ideal applicants should have proven experience in a senior customer-success role, excellent communication skills, and a strong understanding of B2B c

A leading financial services organization in London is seeking a strategic Director of Communications, Customer and Culture to drive impactful communications aligned with customer-centric goals. Applicants should have extensive experience in global communications strategies and a proven ability to c

A healthcare technology company is seeking an experienced Head of Customer Success to lead their function in the UK. The successful candidate will leverage their leadership skills and data-driven approach to enhance customer experiences and contribute to the company's growth objectives. This role in

We are looking for an experienced and flexible Head of Patient Experience to support our Director of Patient Safety & Quality Improvement. To consider new innovative ways to continue to gain feedback from patient experience, working closely with Director of Patient Safety, Chief Nursing Officer, Hea

A top-managed hosting company in Greater London is seeking a Head of Customer Success to lead its customer success strategy. This role involves overseeing customer satisfaction initiatives, driving customer retention, and managing a cross-functional team to ensure customer happiness. The ideal candi

Head of Customer Success at Hyper Growth eCommerce SaaS. Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

As the Head of Customer Success, you will be the ultimate advocate for the function, working across all customer segments – from SMB to Enterprise – to ensure the value and scope of Customer Success are understood and championed internally. Establish and maintain a deep understanding of our cust

Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best practice to deliver consistent, high value customer experiences. Act as the voice of the customer, building strong relationships with enterprise stakeholders and usi

CCP are delighted to have been engaged by a great brand in Hampshire who are looking to recruit a Head of Customer Service for their rapidly expanding business. Hybrid (Minimum 3-days-a-week in-office). For the right candidate, our client will consider someone that lives far from Southampton, offeri

We’re looking for a Head of Design to lead our team of designers within Digital Strategy & Experience (DS&E) – a creative leader who can inspire, challenge and elevate how design defines transformation across industries. You’ll guide a multidisciplinary team of product, experience and visual d