Head of customer experience jobs in Great Yarmouth - Page 2Create job alerts

As our Head of Customer Service, you will be Accountable for driving the ongoing development of operational requirements, process and technology required to ensure delivery of efficient and effective 5* service. We have an exciting opportunity for a Head of Customer Service to join our team within V

Head of Customer ExperienceLead customer experience, resident engagement and communications in a senior housing role, using insight, complaints learning, stakeholder engagement and service improvement to shape inclusive, high-quality services for residents. If youve also

A leading software development scale-up in Greater London is seeking a Core Customer Success Team Manager. This role involves leading a high-performing team to drive revenue growth, enhance client relationships, and ensure customer satisfaction. Join a global leader trusted by 90% of FTSE 500 compan

A leading media and entertainment brand is looking for a Head of Design to craft world-class customer journeys and build a thriving design team. This role involves leading a multi-disciplinary design team, collaborating with various stakeholders to innovate digital experiences on platforms such as S

Accountable for delivery of strategic vision, direction, OKRs and priorities of the software engineering discipline to meet the needs of internal and external customers and colleagues. A strong track record of people‑leadership skills, with experience leading and managing teams of people demonstra

HEAD OF COMPLIANCE – COMPLIANCE EXPERIENCE FROM AN ACCOUNTANCY FIRM OR CHARTERED ACCOUNTANT WITH COMPLIANCE EXPERIENCE FROM ANY PROFESSIONAL SERVICES FIRM REQUIRED. Our client, an expanding firm of Chartered Accountants, seeks a new Head of Compliance. You should be a qualified Accountant with pre

A leading hospitality group is seeking a Cluster Head of Operations to oversee operations across several departments and ensure exceptional guest experiences. The ideal candidate will bring experience in high occupancy hotel environments, effective team leadership skills, and a proven track record o

A global technology firm is seeking a Regional Manager of Customer Success for EMEA & APAC to lead a team of Customer Success Managers. Ideal candidates have over 7 years in Customer Success, with experience in a B2B SaaS environment and proven leadership skills in managing distributed teams. You wi

Partner with People COEs, Digital Experience, Performance, Workplace Experience, and Corporate IT to embed People Experience into the flow of work. Sitting at the intersection of People COEs, Digital Employee Experience, Performance, Learning, and Corporate IT, this team provides the horizontal inte

This role involves driving customer retention and expansion, ensuring effective engagement between customers and the company. Ideal candidates will have 5+ years of relevant experience in a B2B SaaS context, alongside robust team leadership skills. The company fosters a collaborative environment, va

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze

A premium retail brand based in Greater London is seeking a Head of Digital to unify digital, marketing, and trading leadership. Candidates should have strong digital leadership experience and a proven record of online growth in a premium or luxury context.

A leading housing service provider is looking for a Head of Customer Experience to lead their Homes business. The role requires a proven leader with deep housing knowledge and experience building functions from the ground up, ensuring excellence in customer service. You will develop and direct custo

A leading AI technology firm in Greater London is seeking a Head of Customer Success, EMEA to lead and scale their Customer Success organization across Europe, the Middle East, and Africa. The ideal candidate should have over 8 years of experience in Customer Success, excellent analytical skills, an

A high-growth startup in London is seeking a Head of Customer Success to build the Customer Success function from the ground up. The ideal candidate has over 5 years of experience in Customer Success and a technical background, particularly in API integrations. This role offers a unique opportunity

An innovative employee experience company in London is seeking a Head of Support to lead a global support function, enhancing customer success for their SaaS platform. The ideal candidate will have significant experience in a SaaS environment and strong leadership skills. This exciting role offers a

A progressive higher education provider in London seeks a Head of Student Experience to lead and enhance the entire student journey from enrollment to graduation. Ideal candidates will have significant experience in student services within UK higher education, a strong knowledge of regulatory framew

Accountable for delivery of strategic vision, direction, OKRs and priorities of the software engineering discipline to meet the needs of internal and external customers and colleagues. A strong track record of people leadership skills, with experience of leading and managing teams of people demonstr

A leading financial services firm in London seeks a Head of Customer Experience to drive strategic transformation and operational excellence. Essential qualifications include over 10 years of experience in customer success, with a focus on AI and analytics. You will lead a team of ~100, shaping cust

The ideal candidate will have 2-3 years of managerial experience, preferably in the hospitality sector, with extensive knowledge of cleaning techniques and safety procedures. A leading cruise line company is seeking a Housekeeping Manager to ensure high cleanliness standards and exceptional guest ex

As Head of Existing Customer Analytics, you will lead a small but high‑impact team responsible for delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. Head of Existing Customer Analytics – Financial Ser

A leading experiential events agency in London is seeking a Head of Live to lead and evolve their live and experiential function. Flexibility in working hours and a commitment to inclusivity are key components of the work environment.

As Head of Guest Experience & Events you will have overall responsibility for the delivery of exceptional visitor experience and events across a prestigious portfolio of corporate buildings. Develop and maintain SOPs, steps of service, and best practices for the front-of-house experience. With the p

A leading hospitality service provider in the United Kingdom is seeking a Head of Hospitality to lead operations in premium areas at Manchester United. This pivotal role involves planning and delivering exceptional food and guest experiences during events. The ideal candidate will have strong operat

We’re hiring a Head of Product Experience to own the Product Experience (PX) vision across ApprovalMax — building on a strong design foundation to drive coherence across web and mobile. Product Experience Authority: Work with the Head of Design to set Product Experience standards and principles.

A leading restaurant in Greater London is seeking an experienced Head Server to lead the front-of-house team in delivering exceptional guest experiences.

As Head of Visitor Experience, you will lead a large, dynamic on‑site team and drive the strategic development of visitor‑focused services. Tower Bridge - Head of Visitor Experience. We are seeking an inspirational Head of Visitor Experience.

Reporting to our VP of Customer Success. Proactively engage smaller customers flagged as at risk of churn. It is the heartbeat of customer trust, where friction is turned into advocacy and insights are unlocked that make us better at what we do.

A leading LGBTQ+ hospitality venue in Camden is seeking a Lead Experience Officer to pioneer a revolution in hospitality through AI. The successful candidate will manage automated systems to enhance guest experiences while championing community engagement.

A health insurance provider is seeking a Director of Customer Services Transformation to enhance operations and drive customer satisfaction. Candidates should have a strong background in leading transformations in regulated sectors and expertise in customer journey optimization.

The ideal candidate will have over 10 years of experience in solutions engineering or a related field, with a strong understanding of data collaboration and customer engagement. The position offers a competitive salary, comprehensive benefits, and a collaborative culture focused on success. A leadin

As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Experience with sof

As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. Each year, our software is used globally to conduct hundreds of thousands of on-scree

You will lead a team, drive commercial activity, and ensure delivery of high standards in alignment with the venue’s values. The role requires strong leadership skills, a solid understanding of food and beverage operations, and financial management capabilities. The position offers a full-time con

A leading financial services provider is seeking a Head of Customer Experience to lead a transformative initiative in how they engage with millions of customers. This senior role requires over 10 years of experience in customer service and operational leadership. Ideal candidates will have a strong

A leading entertainment venue in Greater London seeks a Customer Service Manager to drive exceptional visitor experiences. The ideal candidate will be an engaging leader with extensive customer service experience and skills in training and mentoring teams. Responsibilities include ensuring safety du

A global risk management consultancy seeks a Global Head of Workplace Services accountable for delivering effective office support across its global network. Strong leadership experience in workplace services, operations, or facilities is essential.

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. Optiml is revolutionizing real estate with our Real Estate Decision Intelligence (REDI) software—a new class of decis

A prominent London-based heritage organization seeks a Head of Visitor Experience to shape how millions experience Tower Bridge. This leadership role involves driving strategic development of visitor services and ensuring operational excellence. The ideal candidate will have strong leadership skills

We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a uniqu

As well as your office base, you can spend a proportion of your time working at other locations that suit your role and your life, including home, other offices, customer sites, distribution centres or on the move. Voice of the Customer & Innovation Influence: Act as the voice of the customer, champ

A leading insurance provider in Greater London is looking for an experienced Customer Success Team Leader. This role involves overseeing the Customer Success Team, enhancing client relationships, and ensuring exceptional service delivery. Benefits include competitive salary, 25 days of holiday, and

As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You're ready to tak

A leading education technology provider in the UK seeks a Head of Customer Success to lead client engagement and deliver value to customers. The position offers hybrid working options, competitive salary, and a range of benefits including medical insurance and retirement plan.

A senior customer operations leader with 5+ years’ experience leading Customer Support and/or Operations teams in a SaaS or technology-driven environment. Head of Customer Operations – UKI. Partner closely with Customer Success, Product, Engineering, and other regional leaders to deliver a seaml

We are seeking a dynamic and strategic leader to take on the role of Global Head of Pipeline Operations and Client Experience, a critical position responsible for ensuring operational excellence and delivering a seamless client experience across our global data management ecosystem. Head of Pipeline

A cultural landmark in London is seeking a Head of Visitor Experience to lead a large team and develop visitor-focused services. This position offers an exciting opportunity to shape how millions experience the site. Ideal candidates will have a strong background in cultural or heritage attractions,

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. The ideal candidate will possess senior experience in customer success and demonstrate proven capabilities in managing client portfolios effectively. The position of