Trabajos head of customer experience en Kidderminster - Page 2Crear alertas

The Head of Tour Delivery & Logistics owns the end to end delivery of all tours once sold, ensuring trips are planned, resourced, and delivered safely, efficiently, and to agreed quality standards. Experience Education is a unique collection of brands including Skibound, Travelbound, Edwin Doran, Ma

A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. You can work with customers to deliver excepti

You will help design and deliver initiatives that strengthen engagement, DE&I, wellbeing, culture, talent and workforce capability, ensuring the organisation becomes a genuine employer of choice. You will take ownership of the. Employee engagement and experience strategy.

A leading educational technology company in Greater London is seeking a Head of Customer Success to enhance customer outcomes. The ideal candidate has over 5 years in customer success roles, strong analytical abilities, and a proven track record of building high-performing teams. This position suppo

Proven strategic leadership experience within a customer solutions, sales, commercial or energy services environment, including accountability for P&L performance and evidence of delivering profitable growth. Strong commercial understanding of low‑carbon solutions such as solar, battery storage an

A global technology company seeks a Head of Customer Engineering to lead teams in providing trusted technical advice that drives cloud transformation outcomes. This role involves managing cloud solutions, fostering partnerships with customers, and providing thought leadership in a fast-paced environ

Martis Search are exclusively mandated by a London based Asset Management firm to hire an experienced “Head of Operations” with strong working knowledge of Enfusion OMS. Head of Operations – Enfusion OMS experience (Asset Management). Oversight of P&L reporting and support to the Front Office.

Head of Brand Experience (Global) to ensure every customer interaction reflects the trusted quality of John Lewis while managing offshore delivery. The ideal candidate will have 10-15+ years of experience in customer experience or premium brand environments, with strong coaching abilities and emotio

Directly manage the day-to-day operations of our Customer Support team while actively handling complex customer inquiries, subscription issues, and VIP customer communications. Act as the voice of the customer within the organization, providing regular insights and feedback to Product, Marketing, an

The successful candidate will be of graduate calibre and must have gained a minimum of twelve years financial services compliance experience, with a good knowledge of the relevant UK Compliance and AML rules and regulations applicable to a UK Banking business. Exclusive: Head of Compliance & MLRO ��

A leading blockchain analytics firm is seeking a Regional Manager of Customer Success to lead a global team in EMEA & APAC. You'll manage Customer Success Managers, ensuring customer retention and satisfaction through strategic oversight and performance metrics. The role offers competitive benefits

A dynamic guest services company based in Wood Green, London, is seeking a Head of Guest Care to elevate the guest experience and lead a growing team. The ideal candidate will have proven leadership in guest experience, a results-oriented mindset, and the ability to optimize processes for efficiency

We’re creating meaningful careers, stronger leaders, and experiences that people actually want to be part of. Ready to shape the experience of almost 3,000 colleagues?. This isn’t a typical “Head of Talent” role.

A financial workflow solutions company is seeking a Head of Product Experience to drive the Product Experience vision across web and mobile. The role requires proven leadership in UX, experience in SaaS environments, and a strong collaborative approach to improve user interaction with complex workfl

The position offers a salary of £70,000 per annum increasing to £73,000 post probation, alongside several benefits. PA Housing is seeking a Head of Neighbourhood Services in London. Applicants should have significant senior leadership experience in housing or similar sectors, a degree in a relevan

We are seeking a dynamic and strategic leader to take on the role of Global Head of Pipeline Operations and Client Experience, a critical position responsible for ensuring operational excellence and delivering a seamless client experience across our global data management ecosystem. Good working kno

KFC Corporation is seeking a Head of Digital & Customer Loyalty in Central London. This role involves leading the UK digital strategy, transforming the customer journey, and overseeing CRM initiatives. The ideal candidate should have a strong digital background, extensive experience in Ecommerce and

Our client is seeking a strategic and hands‑on Head of Customer Support to architect, build, and scale a world‑class support function. Experience supporting technically complex software products. Experience supporting customers across multiple regions and time zones.

A proficient use of Microsoft Office is essential for this position. The ideal candidate should have a Bachelor’s degree and 3-5 years of relevant experience, with strong leadership and organizational skills. Responsibilities include overseeing training, developing vendor partnerships, and ensurin

Customer Experience & Journey Management. Work cross-functionally with depots, operations, logistics, and sales to improve handoffs, remove friction, and improve delivery performance. Customer satisfaction (CSAT, NPS).

A leading travel technology company is seeking a Head of Machine Learning to define and lead the strategy within its Core Experience product area. Candidates should have significant ML leadership experience, budget management skills, and a strong ability to drive operational excellence.

Own the post sale customer lifecycle and ensure Customer Success operates as a predictable driver of retention, expansion, and long term customer value. On top of your annual base salary, you are offered to be part of an Employee Share Plan. Lead and develop a high performing team of Customer Succes

Sitting on the Customer leadership team, this role provides oversight and leadership of the Customer & Commercial Programme benefits and ensures alignment between functional strategies, investment priorities, and Heathrow’s business plan. The Head of Customer Strategy & Planning plays a critical l

The position offers a competitive salary of £120k – £160k per annum, along with opportunities for professional development and a collaborative work environment. Digital Workforce is seeking a Head of Customer Success in UK Healthcare. This senior role focuses on managing a team of Account Direct

Trade Recruit is seeking a Head of Customer Service to lead and develop a high-performance team in Peterborough. This full-time office-based role involves overseeing the end-to-end customer journey, ensuring excellent service delivery, driving retention, and maximizing customer lifetime value. The s

We’re looking for an experienced, pragmatic leader to take ownership of the business applications and customer platforms that sit at the heart of a modern local authority. As Head of Business Applications & Customer Platforms, you’ll lead the teams responsible for the council’s core line‑of�

We are looking for a Head of Experience Design to join On's newly formed AI Lab. As a small team we are all required to contribute to every phase of ideation from research to development of product blueprints the digital team can build. Experience working on 0-1 products, new service models, or expe

Lincolnshire Co-op is seeking a Head of Talent to redefine the employee experience for nearly 3,000 colleagues in Greater Lincolnshire. With 34 days of annual leave and a pension scheme with up to 12% employer contribution, the ideal candidate will have experience in multi-site leadership developmen

Atisfood is looking for experienced Front of House Team Leaders to enhance the customer experience in a vibrant, healthy food concept in Greater London. Join Atisfood in creating an exciting dining experience while enjoying generous perks and a positive work culture! #J-18808-Ljbffr. Applicants shou

Warrington Housing Association is seeking a Head of Housing & Customer Service to oversee housing management and customer engagement.

The position offers a hybrid work model allowing 2 days per week in office. A leading health technology provider in the United Kingdom is seeking an experienced Lead Product Designer. In this role, you'll lead and mentor a team focused on enhancing native app experiences across iOS and Android.

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. Ensure clear expectation setting with customers, outlining what is in‑scope and out‑of‑scope per contract and pro

Look Ahead Care and Support in Greater London is seeking a Head of Employee Relations and Culture to lead their approach to employee relations and engagement. The role requires significant senior-level experience in managing complex employee relations cases, a strong understanding of UK employment l

A leading experiential events agency in London is seeking a Head of Live to lead and evolve their live and experiential function. Flexibility in working hours and a commitment to inclusivity are key components of the work environment.

The ideal candidate will have 2-3 years of managerial experience, preferably in the hospitality sector, with extensive knowledge of cleaning techniques and safety procedures. A leading cruise line company is seeking a Housekeeping Manager to ensure high cleanliness standards and exceptional guest ex

This is a fantastic opportunity for a Head of Production to work with big-name brands and some of the country’s most influential creative agencies. Experience managing a similarly sized team of operators is strongly preferred. Part of our client’s success derives from their ultimate goal…to pr

A leading media and entertainment company seeks a Head of Design to lead a multi-disciplinary design team in crafting exceptional digital customer experiences. The ideal candidate will have significant experience at an executive level, a proven design background with tools like Figma, and a passion

Harrison Scott Associates is seeking a Head of Client Services to lead a large team and define customer experience strategies. This is a unique opportunity to influence customer experience at a board level within a successful business. This high-impact role requires a proven track record in customer

Fortnum and Mason is seeking a Head of Ecommerce Experience and Product to define and lead the strategy for our end to end digital customer journey. Proven experience leading ecommerce product and experience in a premium retail or DTC environment * Strong track record of delivering measurable improv

WeAreTechWomen is seeking a Head of Customer Engineering to lead customer-facing teams and drive cloud transformation for clients. In this role, you will manage a team of experts, providing strategic technical advice to accelerate project success and remove blockers. This position requires extensive

Hyperion Partners is seeking an experienced Head of Customer Experience to lead customer strategy in Suffolk. An attractive salary ranging from £60,000 to £70,000 is offered, alongside the opportunity to shape an exceptional customer journey. This permanent full-time role involves overseeing custo

Front Of House Assistant in Greater London. This full-time position involves preparing high-quality food, maintaining displays, and providing excellent customer service.

Octopus Electric Vehicles is seeking an experienced leader to manage its Client Onboarding team in London on a full-time, hybrid basis. This role offers an exciting chance to contribute towards a sustainable future.

Arena Racing Company is seeking a General Manager to oversee the seamless delivery of all racing and non-racing events in the Borough of Swale.

White Glove is seeking a Director of Customer Experience in Cambridgeshire to lead a dynamic team of 30-40 professionals. Ideal candidates should have over 7 years of experience in service leadership within fast-growing sectors. This role includes owning KPIs and developing strategic and operational

You’ll take ownership of a broad and diverse customer base, working closely with a team of Account Managers to redefine how accounts are segmented, managed, and grown. Proven experience in Customer Success or Account Management leadership within a SaaS or technology-led business. Established SaaS

The ideal candidate will have strong experience in customer experience within transport or hospitality, with a focus on data-driven decisions. MBM Executive Travel Recruitment is seeking a Customer Experience Lead to shape and deliver an outstanding end-to-end customer journey for a London-based tra