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Head of Customer Services - Brunswick Court, Milton Keynes, BuckinghamshireAbout The RoleSALARY: Up to £90,000 pa dependent on experienceLOCATION: Brunswick Court, Milton Keynes, BuckinghamshireHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be bas

The Head of SPS College is a critical role for SPS and you will be required to be an inclusive leader who will work across all parts of the business to support and facilitate key elements of organisational development including cultural change, development of capability and embedding the right value

As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. Head of Existing Customer Analytics - Financial Services.

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine. Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in a

Internally the role is known as: Head of Data Science & Analytics and Reporting. Office-based with high flexibility (1-2 days per week in the office). We will be screening on an ongoing basis, first stage interviews will be from the 9th of February 2026 .

Head of Existing Customer Analytics - Financial Services. As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven ins. Hybrid working - 2/3 days in SW London offices preferred.

The front-line of problem solving, combining a technical mind with people skills to build customer experiences that delight and scale. To be the leading provider of home energy technology, helping millions of homeowners live more affordable, comfortable lives. Domestic properties are responsible for

Would you like the opportunity to lead a complex and high-performing customer service team during a period of strategic transformation, shaping how L&Q responds to customer enquiries and transforms its approach to complaints? At L&Q, we passionately believe that a great customer experience, built on

For a 6-month Maternity cover, Vinarchy are looking for a Head of Customer Marketing who will be responsible for developing and executing customer-centric marketing strategies that drive brand engagement, sales growth, and loyalty across all key touchpoints in the European market. The successful can

Head of Service – Supported Accommodation Location: Stratford (Head Office) with travel across Central London, Midlands & Kent Salary: £75,000 – £80,000 per annum (salary review at 12 months) Hours: 40 hours per week About the Role We are seeking an experienced and inspira

Office-based in London, with flexibility to work remotely. We make sure people living with MS are at the centre of everything we do. Our work is based on the hopes and aspirations of our MS community.

Understanding our primary partners (installation businesses) and customers (homeowners and landlords) and delivering a comprehensive offering that supports them. To be the leading provider of home energy technology, helping millions of homeowners live more affordable, comfortable lives. Just as impo

Team Leadership & Development - Lead and mentor a team of customer marketing professionals, setting clear objectives and providing guidance and support to ensure successful execution of customer marketing initiatives across markets. About the role For a 6-month Maternity cover, Vinarchy are looking

To be the leading provider of home energy technology, helping millions of homeowners live more affordable, comfortable lives. Understanding our primary partners (installation businesses) and customers (homeowners and landlords) and delivering a comprehensive offering that supports them. The front-li

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine. Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in a

Build and maintain strong, long-term client relationships Control and influence the service department's P&L, ensuring revenue targets are achieved Identify opportunities to grow revenue through existing contracts & new business opportunities HVAC Head of Service - Salary & Benefits Basic Salary £7

Team Leadership & Development - Lead and mentor a team of customer marketing professionals, setting clear objectives and providing guidance and support to ensure successful execution of customer marketing initiatives across markets. About the role For a 6-month Maternity cover, Vinarchy are looking

Customer Experience, Success & Operations Oversee day-to-day customer support operations across online tickets and phone Ensure fast, fair, and consistent resolution of customer and member issues Act as an escalation point for complex complaints, disputes, and sensitive cases Maintain high standards

Were looking for a passionate and experienced Regional Head of Customer Care to lead our regional customer care function and champion a five-star homeowner experience from the moment our customers receive their keys. Regional Head of Customer CareAt Gleeson, we

A leading pharmaceutical solutions provider in the UK is seeking a Head of Customer Care to lead the strategy and delivery of customer care services. This full-time position offers a salary of up to £75,000 based on experience, along with competitive benefits including gym memberships and 33 days o

Ensures that there is effective management of childcare services, including judgement of risk to individual families and children, within the Service and across agencies. To be responsible for effective management of Team Managers and other practice staff as required and to provide accountability fo

The Head of Customer will lead the strategy, performance, and long‑term success of our customer‑facing teams across InPost Newstrade. Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on,

As Head of Engineering, Customer Experience, you'll lead a team of ~40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products, without ever touching or trying them on. You'll empower 5 Engineering Leads, partner with the Head of Product

Start your journey with Head of Service. As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. To take lead responsibility for

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Head of Service Delivery and Operations. You will drive ITIL v4 process maturity, optimise ServiceNow usage, and lead a high‑performing team to del

A leading cloud software company is seeking a Manager for Customer Solution Engineering in London. Strong experience in technical sales and a track record of managing diverse customer portfolios are essential. This hybrid role focuses on strategic sales partnership, driving new business and enhancin

Head of Customer Experience – six‑month fixed term. Drive actionable insights from customer feedback to improve services and embed a customer‑first culture. Develop and deliver customer involvement activities, giving customers a voice in shaping services.

A leading pet food company in London seeks a Head of Customer Service Operations to enhance customer experiences and manage a team across global operations. This hybrid role involves collaboration with international stakeholders and offers robust employee benefits, including professional development

Head of Existing Customer Management (ECM). A rare opportunity to take full ownership of Cards ECM in a profitable, scaling UK-regulated lender. ECM/credit strategy—experience running/ownership of ECM within a lender.

The Head of Customer Success is responsible for the continued growth and retention of Core and Growth customer bases. Flourish are recruiting for a Head of Customer Success in central London in the tech sector, with a focus on data. Get notified about new Head of Customer Success jobs in.

A fast-growing fintech firm is seeking a Head of Customer Operations in London. The ideal candidate has over 10 years of experience in customer operations, with strong communication and problem-solving skills. You will lead a team ensuring excellent customer support and build infrastructure supporti

This role requires a strategic thinker with a proven track record in software sales and people leadership. Responsibilities include developing a sales strategy, managing customer relationships, and driving revenue growth. The ideal candidate will possess strong emotional intelligence and a commitmen

Head/Director of Existing Customer Strategy. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Developing and building out the existing customer strategy and wider function.

Join to apply for the Head of Data, Insights and Consumer Research role at Leasehold Advisory Service (LEASE). Serve as a core part of our senior leadership team—contributing to the leadership, management and development of LEASE and supporting the Chief Executive in implementing organisational ch

The Head of Customer Success is also responsible for the day‑to‑day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. The Head of Customer Success will be responsible for overseeing Kinsta’s cu

A governmental digital agency in the UK is seeking a passionate Head of Product to lead the transformation of access to government data. This role is a 2-year fixed-term appointment with a focus on public service improvement. The ideal candidate will have strong product management experience and a t

A leading IT services provider in London seeks a Head of Service Delivery to oversee client engagements and ensure high-quality service delivery. This role involves transforming service operations to enhance customer satisfaction and operational performance. Candidates must have over 10 years of exp

This role is to provide operational oversight of tenant support and engagement services, ensuring vulnerable veterans are empowered, well-supported, and actively involved in shaping the services they receive. Responsible for: Support Services across Stoll and with partners: Supported Housing Manager

The Head of Service Delivery will define the service strategy, drive the cultural transformation, and ultimately lead the long-term operation of the new model. Head of Service Delivery to lead a critical transformation of their IT organization. Head of Service Delivery – ITIL V4, Dynamics, Service

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practica

That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the Manchester office. AJ Bell is one of the fastest‑growing investment platform businesses in the UK offering an award‑winning range of solutions that caters for everyone, from p

Own and lead the full customer lifecycle, from onboarding and activation through renewals, expansion and enterprise relationships. Lead, coach and grow a high-performing Customer Success team, creating a positive and accountable culture. Proven experience leading and scaling Customer Success teams i

A leading transportation firm in Stanwell is seeking a Head of Operations to manage bus operations and a dedicated team. The role includes responsibility for profitability, service quality, and regulatory compliance. The ideal candidate will demonstrate strong leadership skills, accountability for d

With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people do not even know exist. The Head of Claims Performance will lead service excellence, gov

Head of Existing Customer Analytics - Financial Services. As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base.

Job function: Customer Service and Management. Founder | Delivering Talent Solutions in Real Estate, PropTech & ESG | 🎙️Host of "The Future of the Built Environment" podcast. Implementation, onboarding and customer success teams (currently ~8 people, growing).

A leading trading platform in London is seeking a Head of Customer Success to manage their global success teams. This position offers a competitive salary and a range of benefits, including private healthcare and an active lifestyle allowance. The role requires strong leadership and communication sk

A leading health insurance provider in the UK seeks a Director of Customer Services Transformation to design and implement operational strategies. You will lead transformation programmes to enhance customer experience while managing a significant budget. The role requires experience in large-scale o