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The IDeaS Success Manager (ISM) plays a pivotal role in driving the long-term success, satisfaction, and retention of IDeaS clients by ensuring optimal implementation, configuration, and adoption. With expertise in IDeaS solutions, revenue management, and client relationship management, the ISM is responsible for providing clarity and innovation to the client experience. This ISM acts as a trusted advisor, balancing client needs with company objectives, proactively addressing challenges to foster strong, sustainable client partnerships and support clients fully leverage their investment in IDeaS solutions. This role is ideal for seasoned professionals experienced in SaaS, hospitality, or revenue management with a strong technical foundation and commercial acumen.We are specifically looking for Fluent French Speaking professionals.What you’ll be doing...Client Relationship Management and Retention• Manage the client relationship post-sale, supporting the implementation team and onboarding process.• Drive client retention through proactive engagement and ongoing support.• Establish trusted, strategic advisor relationships with clients to drive continued value recognition of IDeaS products and services.• Develop tailored action plans to address open issues, enhance client experience, and improve satisfaction.• Take ownership of client success, monitor NPS scores, and help clients recognize the ROI of their investment.Client Support and Escalation Management• Proactively address support challenges by providing thorough documentation and solution options, ensuring smooth escalation management, and prioritizing high-risk items.• Monitor client usage, engagement, and configuration adjustments, recommending improvements as necessary.• Communicate technical information clearly and effectively to clients, ensuring optimal solution adoption.• Ensure high levels of client satisfaction, measured through NPS scores, feedback, and case management data. Monitor feedback and create action plans to address issues.• Effectively manage workload to prioritize the most urgent revenue-related issues.Product Knowledge, Change Management, and Solution Adoption• Guide clients through change management processes, system updates, and the adoption of new solutions to ensure optimal utilization.• Communicate application features, product updates, and new releases to clients, guiding them toward full adoption.• Collaborate with internal teams to ensure smooth implementation, adoption, and understanding of newly sold products and services.• Maintain up-to-date expertise in IDeaS solutions and their business applications.Business and Industry Insights• Demonstrate strong business acumen, understanding client revenue drivers and strategic goals.• Stay informed on industry trends, clients' system landscapes, and strategies to ensure solutions align with business needs.• Persuade clients to make necessary changes to achieve optimal results, supported by business cases and use cases.Cross-Functional Collaboration and Internal Feedback• Partner with internal cross-functional teams to enhance client success and satisfaction.• Represent the voice of the client and provide internal feedback to improve IDeaS products and solutions.• Apply lessons from past experiences to enhance service delivery, collaborating with internal teams to improve processes and outcomes.Professional Development and Mentorship• Participate in client events, such as conferences and training sessions, as applicable.• Perform other duties as assigned.• Mentor new team members as needed.• Engage in continuous learning to further develop knowledge and skills.What you’ll bring to us…Bachelor's degree in Business, Statistics, Finance, Hospitality, or a related field.Minimum of 5 years of business experience, ideally in Client Success managing multiple clients and global operations, with experience in the hotel industry (corporate and operations), revenue management, or Hospitality Technology industry experience.Fluent in French and EnglishStrong data and analytical skills, with the ability to gather, analyse, interpret, and present both quantitative and qualitative information.Good technical knowledge, with an understanding of how automated solutions address business challenges—preferably with experience in systems integrations.Demonstrated proactive problem-solving skills, including effective escalation management and risk mitigation.Ability to manage escalations, provide workarounds, and collaborate on solutions.Strong commercial insight and a clear understanding of client goals and revenue drivers.Business acumen to assess client strategies, identify trends, and anticipate impacts on client success.Excellent written, verbal, and interpersonal communication skills, with the ability to present to a variety of stakeholders.Proficiency in written and spoken English for clear and professional client communication.Who we are....Passionate people. Loyal clients. Leading solutions.With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us. IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization.We Support Who You Are….As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life. At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices. Additional Information:To qualify, applicants must be legally authorized to work in the United Kingdom or Spain, and should not require, now or in the future, sponsorship for employment visa status.All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Equivalent combination of education, training, and relevant experience may be considered in place of the education requirement stated above.Resumes may be considered in the order they are received.IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.#IDeaSJob SummaryRequisition ID: 20070573Category: IDeaS (a SAS company)Position Type: Professional

Your new company An exciting opportunity has arisen for a qualified finance professional to join a large, complex organisation as a Finance Manager within their project finance office. This is a high-profile role working closely with senior stakeholders to provide strategic financial leadership across a significant capital programme.As a key member of the finance team, you will be responsible for delivering robust financial management, commercial insight and business partnering support, helping the organisation make informed investment decisions and achieve its long-term strategic objectives.Your new role \n\n • Partner with budget holders and operational leaders to provide financial advice and challenge.\n, • Lead financial planning, monitoring and reporting across capital projects and investment programmes.\n, • Develop financial models and business cases to support strategic decision-making.\n, • Identify financial risks and opportunities, providing solutions and mitigation plans.\n, • Deliver insightful financial and commercial analysis to support organisational priorities.\n, • Support budget setting, forecasting, year-end activities and statutory reporting requirements.\n, • Ensure compliance with financial regulations, governance standards and best practice.\n\n What you'll need to succeed Qualified accountant (or equivalent) with a strong appreciation for project accounting and capital expenditure. Ideally, you will bring proven experience in a finance management role within a large and complex organisation and strong financial planning, modelling and analytical capabilities.What you'll get in return Flexible working options available alongside a range of attractive benefits in a broad and varied role. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our client is a growing business based in Maidenhead with an expanding portfolio and an excellent reputation for developing its people. Due to continued growth, they are looking to recruit a commercially minded Finance Manager to join their high-performing finance team. \n \n This is an excellent opportunity for a qualified accountant who enjoys partnering with operational stakeholders, providing commercial insight, and influencing business decisions within a fast-paced environment. \n \n The Company \n Our client is experiencing an exciting period of growth and transformation, offering a collaborative and supportive culture where employees are encouraged to take ownership, contribute ideas and develop their careers. You'll work closely with senior stakeholders and gain exposure to strategic decision-making across the business. \n \n The Role \n Key responsibilities include: \n\n • Partner with operational teams to provide commercial financial support and influence key business decision.\n, • Prepare and maintain budgets, forecasts, cash flow projections and financial appraisals\n, • lMonitor financial performance, identifying risks and opportunities while providing meaningful recommendations.\n, • Produce accurate management information and support monthly reporting and business planning.\n, • Maintain robust financial controls and ensure the integrity of financial data.\n, • Support tax, audit and wider compliance requirements.\n, • Review project costs, profitability and business performance through insightful analysis.\n, • Build strong relationships across the business, presenting financial information clearly to senior stakeholders.\n, • Drive continuous improvements across finance processes, reporting and systems.\n, • Support and mentor junior finance team members while contributing to wider finance initiatives.\n\n \n About You \n\n • Fully qualified ACA, ACCA or CIMA.\n, • Previous experience in a Finance Manager or Senior Management Accountant role\n, • Strong budgeting, forecasting and financial analysis skills.\n, • Excellent business partnering and stakeholder management experience.\n, • Advanced Excel skills and strong financial systems knowledge.\n, • A proactive, commercially focused approach with excellent attention to detail.\n, • Experience within property, construction or another project-based environment would be advantageous but is not essential.\n\n \n What's on Offer \n\n • Hybrid working.\n, • Excellent career progression within a growing organisation.\n, • Exposure to senior leadership and strategic projects.\n, • Collaborative and supportive team culture.\n, • Competitive salary and benefits package.\n

Shopper Marketing ManagerSlough (Head Office)We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side.We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows.Join our snack-loving teamWere looking for a Shopper Marketing Manager to join us at KP Snacks. If youre ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you this could be your next big move.Who are we?Were KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love from Hula Hoops to McCoys. In the UK, were a team of around 2,400 colleagues, based across seven sites and our Slough HQ. Were proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together.About the roleThis is a brilliant opportunity to shape how our brands show up for shoppers and bring more happy snacking moments to life with KP Snacks. You will create and deliver insight-led, omnichannel Shopper Marketing plans for key strategic customers, turning insight into engaging campaigns that drive real impact.Working closely with sales, brand and media agency partners, you will connect the dots between shopper behaviour, retailer strategy and the KP Masterplan. You will identify the biggest opportunities to grow our brands, ensuring they stand out across the full shopper journey.You will build strong, trusted relationships with customers and media partners, influencing plans and unlocking best-in-class execution every time. With a focus on getting things right first time, you will deliver campaigns with pace, precision and attention to detail.You will also use performance data and insights to learn, adapt and continuously improve, helping shape future shopper strategy. This role is ideal for someone who is curious, collaborative and proactive, with a passion for making things happen and delivering results.Whats in it for you?We believe in rewarding our colleagues and helping them thrive. Heres a flavour of what we offer:Competitive annual salary, annual salary review and annual bonus opportunity, plus KP Pension Plan with up to 7% matched contributions25 days holiday, with the option to buy up to five additional days, plus additional holiday after five years serviceComprehensive healthcare including Single Cover Private Healthcare, Health Cash Plan, Digital GP and Employee Assistance ProgrammeElectric Vehicle Car Scheme, supporting more sustainable and cost-effective travelKP4ME benefits platform with discounts, cashback and wellbeing supportEnhanced family-friendly policies to support colleagues at every stage of lifeWhat will you be doing?Build insight-led shopper plans with key customersYou will develop tailored omnichannel plans using retailer strategy, category insight and shopper behaviour to unlock the biggest opportunities for growthCollaborate to deliver the KP masterplanYou will partner closely with brand and sales teams to align plans to the KP Masterplan and commercial priorities, ensuring strong stakeholder alignment and standout points of interruptionEngage and influence key partnersYou will bring plans to life with retailers and media agencies, building strong relationships, securing support and elevating partnerships.Deliver best-in-class executionYou will ensure right first time delivery through strong briefing, proactive compliance monitoring and a focus on maximising media efficiency and in-store impactDrive continuous improvement and capabilityYou will share learnings, champion test-and-learn approaches and provide thought leadership that shapes future shopper strategy and positions KP Snacks as a best-in-class supplierWed love to hear from you if you can bring:Relevant FMCG and shopper marketing experienceYou bring experience in FMCG, with strong exposure to Shopper Marketing and an understanding of grocery or impulse channelsExcellent communication skillsYou can communicate clearly and confidently, from concise updates to engaging and persuasive presentationsStrong relationship building skillsYou build trust quickly with internal stakeholders, retailers and agency partners to deliver shared successHighly organised and proactive approachYou can manage multiple priorities in a fast-paced environment, take ownership and make things happen with attention to detailStrong data and insight capabilityYou are confident using data to shape plans, optimise performance and deliver clear, actionable recommendationsOur purposeAt KP Snacks, we're passionate about creating happy snacking moments through our great tasting snacks and iconic brands. Every day, millions of people enjoy our products, including Hula Hoops, McCoy's, KP Nuts, Tyrrells, Skips, POM-BEAR and Butterkist, making us one of the UK's leading snack manufacturers.For decades, we've been delighting consumers by combining well-loved favourites with exciting innovations that reflect changing tastes and expectations. We're equally passionate about our people and committed to creating a workplace where everyone can grow, develop and make a real impact.As part of the Intersnack Group, one of the world's leading snack manufacturers, we combine global expertise with a shared commitment to creating happy snacking moments every day.Were committed to inclusionWere building a workplace where everyone belongs. If you dont tick every box, wed still love to hear from you your unique perspective could be just what we need. And if theres anything we can do to make the process easier for you, just let us know.#LI-SC1 #LI-HybridTPBN1_UKTJ

Job ID: 31158452Posted: Posted 2 Days AgoStart Date: 2026-08-12Location: United Kingdom - MaidenheadTime Type: Full timeJOB DESCRIPTION:About AbbottOur nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac, PediaSure, Pedialyte, Ensure, Glucerna and ZonePerfect – to help get the nutrients they need to live their healthiest life.We are seeking an experienced and forward‑thinking EMEA Content Manager to build and scale the next generation of commercial capabilities across the region.About the RoleAbbott Nutrition is looking for an experienced and forward-thinking EMEA Content Manager to lead the development of high-impact content strategies that drive awareness, engagement, and conversion across both Consumer (Out-of-Pocket) and Reimbursed customer journeys throughout the EMEA region.In this role, you will shape and execute innovative digital and retail content that is insight‑driven, locally relevant, and fully aligned with our brand and commercial priorities. You’ll work closely with regional marketing, insights, eCommerce, retail, and global partners to elevate content quality, drive engagement, and support the growth of Abbott’s consumer brands.This position is ideal for a digital‑savvy content strategist who thrives in matrixed environments, understands diverse EMEA markets, and is passionate about using content to drive business impact.What You’ll DoContent Strategy & ExecutionLead content strategy and planning across Consumer (Out-of-Pocket) and Reimbursed business priorities in EMEA.Develop audience-centric content journeys and support localisation across markets.Partner with Brand, Media, CRM, Retail & eCommerce teams to deliver integrated content plans.Ensure content is effectively developed, approved, deployed, and optimised across key touchpoints.Drive content quality, governance, performance, and scalability through best-practice frameworks and agency partnerships.Leverage SEO, analytics, AI, and audience insights to continuously improve content effectiveness.Collaboration & Stakeholder EngagementPartner with global, regional, and market stakeholders across Marketing, Media, CRM, Retail & eCommerce, Insights, Digital, and IT to deliver integrated content strategies.Collaborate with market teams and agency partners to ensure effective localisation, governance, and execution across EMEA.Use customer, market, and performance insights to continuously improve content effectiveness and business impact.Future Evolution of the RoleAs Abbott continues to advance its digital and content capabilities, this role will play a key part in:Driving adoption of AI-enabled content creation, optimisation, and automation.Enhancing content effectiveness through data, testing, and performance measurement.Building content capability and best practices across EMEA markets.Evolving content operations, governance, and localisation processes to improve speed, quality, and scalability.What We’re Looking ForRequired Skills & ExperienceSignificant experience in content marketing, content strategy, digital marketing, or related roles within healthcare, nutrition, FMCG, consumer health, or similarly regulated industries.Proven ability to develop and execute integrated content strategies across digital, CRM, eCommerce, retail media, and social channels.Strong understanding of SEO, content performance, CRM, audience insights, and digital measurement principles.Experience working in matrixed, cross-functional, and multi-market environments, collaborating with regional and local stakeholders.Strong stakeholder management, communication, and project leadership skills.Experience with content management systems, analytics platforms, content operations processes, and AI-enabled content tools.Preferred QualificationsBachelor's degree in Marketing, Communications, Digital Media, Design, Business, or a related field, or equivalent professional experience.Advanced certification or postgraduate qualification in digital marketing, content strategy, customer experience, or a related discipline.Proficiency with SEO platforms, content management systems, CRM platforms, marketing analytics, and content performance measurement tools.Experience working with content operations, localisation processes, and AI-enabled marketing or content solutions.Why Join Abbott Nutrition?At Abbott, we’re dedicated to improving people’s lives through science‑based nutrition. In this role, you will have the opportunity to shape the digital future of our brands across a diverse region, influence high‑visibility content initiatives, and directly impact commercial success.Join us and be part of a company that prioritises innovation, inclusivity, and growth—helping you build a career where you can truly thrive.The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted.JOB FAMILY:Marketing SupportDIVISION:ANI International NutritionLOCATION:United Kingdom > Maidenhead : Abbott HouseADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 25 % of the TimeMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Category Manager - High Street, Forecourts & Convenience Slough (Head Office) Please note that this is not a Procurement role. We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team We’re looking for a Category Manager to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move. Who are we? We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. About the role We’re looking for a confident and collaborative Category Manager to join our Marketing function and help shape the future of snacking across High Street, Forecourts, and Convenience. In this role, you’ll develop insight-led category solutions that grow the category and strengthen KP Snacks’ physical availability. You’ll bring the voice of the customer into our business, championing shopper needs and guiding our decision-making. You’ll work closely with colleagues across Category, Sales and Marketing to deliver strategic category plans, embed our Impulse Category Vision and support the development of customer‑facing materials. This is a great opportunity to make a real impact in a fast‑paced, supportive environment and to help drive our mission to bring great‑tasting snacks to more people, in more moments. What’s in it for you? We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer: Competitive annual salary, annual salary review and annual bonus opportunity (target 5%), plus a £5,500 business needs car allowance. KP Pension Plan with up to 7% matched contributions 25 days holiday, with the option to buy up to five additional days, plus additional holiday after five years’ service Comprehensive healthcare including Single Cover Private Healthcare, Health Cash Plan, Digital GP and Employee Assistance Programme Electric Vehicle Car Scheme, supporting more sustainable and cost-effective travel KP4ME benefits platform with discounts, cashback and wellbeing support Enhanced family-friendly policies to support colleagues at every stage of life What will you be doing? Proactively lead customer category partnerships Build strong, trusted relationships across customer teams and provide best‑in‑class category insight, reporting and recommendations Proactively support our High Street, Forecourts and Convenience category agenda Help shape channel priorities, share internal and external insights, and support the creation and delivery of our High Street, Forecourts and Convenience category guides and recommendations. Embed customer insight across KP Snacks Bring customer learnings into our commercial cycle, support cross‑functional teams and help Sales access and use category data confidently Manage multiple data sources to create clear category stories Become an expert user of key insight platforms and be able to own and deliver the insight for internal and external stakeholders Support strategic commercial projects In 2026, champion the Impulse customer within the Distribution Commercial Project, contributing to key growth initiatives and customer sell‑ins We’d love to hear from you if you can bring: Skilled in interpreting data, identifying opportunities and quickly turning insight into clear commercial recommendations Confident working with Nielsen, Circana, or similar platforms Comfortable managing multiple data sources with exceptional attention to detail Able to influence at all levels, present with ease and build productive internal and external partnerships in a collaborative way Able to juggle multiple customers and projects while staying focused on strategic goals Knowledge of High Street, Forecourts & Convenience is highly desirable Bring an energetic and positive attitude in all that you do Our purpose At KP Snacks, we're passionate about creating happy snacking moments through our great tasting snacks and iconic brands. Every day, millions of people enjoy our products, including Hula Hoops, McCoy's, KP Nuts, Tyrrells, Skips, POM-BEAR and Butterkist, making us one of the UK's leading snack manufacturers. For decades, we've been delighting consumers by combining well-loved favourites with exciting innovations that reflect changing tastes and expectations. We're equally passionate about our people and committed to creating a workplace where everyone can grow, develop and make a real impact. As part of the Intersnack Group, one of the world's leading snack manufacturers, we combine global expertise with a shared commitment to creating happy snacking moments every day. We’re committed to inclusion We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know. #LI-SC1 #LI-Hybrid

Sewell Wallis are working on a confidential and exclusive Head of Finance position with a large, multi-entity organisation based near Slough, Berkshire. This is an exciting transformation-focused role, offering the successful candidate the opportunity to make a genuine impact across the Finance function. The remit will include improving output, modernising processes and controls, strengthening the team culture, and ultimately helping to make Finance a more value-adding function for the wider business. You'll work closely with a Finance Director who specialises in transformation, acting as their right-hand person and taking a lead role in reshaping the department's processes, operations and ways of working. The role would suit someone with a strong technical accounting background, confident across statutory accounting, IFRS, accounting standards and consolidations, combined with strong people leadership skills and a genuine appetite for transformation and change. You'll need to have experience working within a large multi-entity business (ideally £250-£500mil T/O) with experience of lease and asset accounting. There is also significant scope for progression, with the Finance Director looking for someone who could potentially step into their position and become their successor in the years ahead. What will you be doing? Drive financial performance - Deliver sales, profitability, cash flow and strategic targets in line with the Profit Plan and Mid-Term Plan. Lead and develop teams - Build high-performing, accountable finance teams through effective leadership, coaching and continuous development. Own financial reporting - Ensure accurate and timely management accounts, statutory accounts, tax, audits and financial submissions. Maintain strong controls - Ensure effective governance, internal controls, systems and compliance with accounting, tax and Group standards. Lead planning and forecasting - Own budgets, forecasts and Profit Planning, providing clear financial insight to support business decisions. Drive performance improvement - Develop KPIs, identify risks and opportunities, and implement initiatives to improve efficiency, quality and growth. Build strong partnerships - Work collaboratively across the business, support strategic initiatives and promote a customer-focused, high-performance culture.What skills are we looking for? Qualified candidate (likely ACA/ACCA) Strong technical knowledge around IFRS16, IFRS15, IAS2, IAS36, IAS37 and FRS102 Experience working within a big business (£250mil-£500mil T/O) Strong people manager with experience leading a team of 10+ Enjoys working through transformation, can take on reviewing processes and operations. Strong communicator Experience working at Group Financial Controller, Head of Finance or Group Finance Manager level.What's on offer? Up to £100,000 starting salary 20% annual bonus Progression to FD in the future Company car Private healthcare Company pensionSend us your CV below, or contact Inci Evcil for more information. To apply please send your CV, quoting our reference and specifying which website you saw this position advertised on. Due to the high volume of applications please accept that if we have not responded to your application within seven days, your application has not been successful. Sewell Wallis is a specialist recruitment company with a vast amount of experience in our industry we offer permanent, temporary and interim recruitment support for accounting and finance, human resources and business support positions. We recruit at all levels within finance from Purchase Ledger Administrator and Credit Controller level through to Financial Controller and Director positions. With offices in Sheffield and Leeds, we are well situated to cover all of South Yorkshire, West Yorkshire and Manchester. Please visit our website for more information on accountancy and finance jobs and human resources or business support positions

Non-Household Operability Manager Help shape the future of smart metering at Thames Water At Thames Water, we're delivering one of the UK's largest and most ambitious smart metering programmes. We're looking for an experienced Non Household Operability Manager to play a pivotal role in improving smart meter performance, data quality and market outcomes across our non-household customer base. Working within our Smart Metering Operations Centre (SMOC), you'll lead the Non-Household Field Investigation workstream, ensuring smart meter issues are identified, investigated and resolved efficiently. You'll combine operational leadership, data-driven decision-making and strategic thinking to maximise meter operability, improve market performance and enhance the experience of retailers and customers. This is an exciting opportunity to work at the heart of the non-household market, collaborating with retailers, industry stakeholders and delivery partners while influencing how Thames Water's smart metering operation evolves for the future. What you'll be doing as the Non-Household Operability Manager, you'll take ownership of the end-to-end management of field investigations for non-performing smart meter assets, from identifying issues through to resolution and market updates. Key responsibilities include: Leading the NHH Field Investigation workstream, ensuring activity is prioritised and delivered effectively. Using data and insight from platforms such as CMOS and MDMS to identify opportunities and target the highest-value investigations. Working closely with Wholesale Market Services, retailers and metering teams to agree priorities and communicate outcomes. Managing delivery partners and suppliers to ensure investigations are completed safely, efficiently and to a high standard. Driving continuous improvement initiatives that enhance read performance, data quality and first-time-fix rates. Conducting root cause analysis on meter failures, data quality issues and non-operability, implementing corrective and preventative actions. Supporting major incidents affecting smart meter performance, consumption data and market settlement. Owning performance reporting, ensuring KPI, SPI and market measures are tracked, understood and achieved. Forecasting future workload and resource requirements while supporting budget planning activities. Designing and refining processes to respond effectively to asset alarms, exceptions and performance issues. Supporting supplier warranty and returns processes while identifying wider asset trends and improvement opportunities. Acting as a key operational contact for Wholesale Market Services, providing expert support and maintaining strong working relationships.We're looking for someone who enjoys solving complex operational challenges, using data to drive decisions and influencing positive change across multiple stakeholders. You'll be someone who: Continuously looks for smarter, simpler and more effective ways of working. Thinks strategically while remaining focused on delivering practical outcomes. Takes ownership of issues and follows them through to resolution. Builds strong relationships and collaborates effectively across teams and external partners. Remains calm and resilient under pressure, particularly during incidents or peak operational periods. Demonstrates integrity, determination and a commitment to delivering improvements. Can confidently influence and engage stakeholders at all levels. Has a strong customer and retailer focus, understanding the impact of decisions on service and market performance.What you should bring to the role: Essential experience Experience working within smart metering, utilities, water retail or a similar operational environment. Strong understanding of non-household smart metering processes and how data flows through networks, MDMS and CMOS. Experience of operational planning, performance management and reporting. Proven ability to analyse complex data, investigate issues and translate findings into meaningful actions. Experience managing stakeholders, suppliers and operational delivery partners. Advanced Microsoft Excel skills and experience using SQL or similar query tools. Knowledge of KPI reporting, performance monitoring and continuous improvement techniques. Understanding of GDPR and the compliant handling of customer, retailer and asset data.Desirable experience Experience working with systems such as MDMS, Salesforce, Power BI, ServiceNow or similar platforms. Understanding of market performance frameworks, including BRMeX and CMOS market processes. Experience leading analytical teams or managing technical specialists.Location: Hybrid - Worcester House, Langley SL3 6EY Hours: 36 hours per week What’s in it for you? A Competitive salary of £52,000 per annum 26 days holiday per year, increasing to 30 days with length of service. (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON. Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job, and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Water Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment

Senior Commercial Manager – Food Manufacturing Location: Berkshire (Hybrid) Salary: £70,000 - £80,000 + car allowance/company car + bonus The Opportunity We are partnering with a well-established and growing UK food manufacturer to recruit a Senior Commercial Manager into its Retail division. This is a significant commercial role with responsibility for a significant portfolio of major grocery customers, with further growth already identified. The wider Retail division currently generates a high proportion of the groups revenue with ambitions to grow targets, supported by continued investment in manufacturing capability and capacity. The business is looking for someone who can go beyond traditional account management. You'll be expected to strengthen strategic customer relationships, identify opportunities to grow existing accounts and create proactive, forward-looking customer strategies that increase the manufacturer's share of business. While the immediate opportunity is predominantly around unlocking further growth from established strategic customers, there is also scope to identify and develop new commercial opportunities, whether that's entering new categories with existing retailers, winning incremental product lines or developing relationships with new customers. Importantly, this role also offers genuine progression, so we are looking for candidates who are continuing their upward trajectory. The Role You'll take full commercial ownership of a portfolio of major UK grocery customers, with responsibility for sales, gross margin, profitability and longer-term customer strategy. A key priority will be taking a more proactive approach to account development. Rather than simply responding to retailer briefs and managing existing business, you'll build a clear understanding of each customer's strategy, category priorities and future requirements, using this insight to identify where the manufacturer can grow. You'll create and execute strategic account plans, build relationships across buying, commercial, technical, category and NPD teams and develop a pipeline of profitable growth opportunities. This could include extending existing ranges, entering new categories, securing incremental NPD, identifying whitespace opportunities or winning entirely new customer business. You'll take ownership of opportunities from initial identification through to commercialisation, building the internal business case, developing the customer proposition and coordinating the cross-functional teams required to deliver. The business is highly innovation-led, so NPD and EPD will form another major part of the role. You could have approximately 15 projects live at any one time, taking commercial ownership of the critical path and ensuring products move successfully from customer brief through development and ultimately onto shelf. You'll also lead customer negotiations and major retailer tenders across pricing, volumes, trading terms and wider commercial agreements. This will require a strong understanding of customer profitability and the ability to balance revenue growth against margin, operational complexity and manufacturing capacity. Internally, you'll work extensively with Operations, Planning, NPD, Technical, Procurement, Category and Finance. You'll need to influence stakeholders who don't report to you, challenge where necessary and ensure the organisation delivers against its customer commitments. About You We're looking for an established food commercial professional with strong UK grocery retail experience. The successful candidate will have: • Degree educated as a minimum, • Significant experience as a Senior National Account Manager, Commercial Manager or equivalent within a food manufacturing environment., • Strong own-label grocery experience and a detailed understanding of the relationship between retailers and their manufacturing partners., • Direct experience managing major UK grocery multiples, with exposure to one of the UK's largest supermarket groups particularly attractive., • Responsibility for a substantial customer portfolio and full or significant P&L ownership, including sales, gross margin and profitability., • Clear evidence of delivering profitable account growth rather than simply maintaining established customer relationships., • Experience creating and executing strategic account plans and Joint Business Plans that have delivered measurable commercial growth., • A proactive approach to account development, with evidence of identifying whitespace, increasing share of customer, winning additional categories or securing incremental product listings., • Experience developing a pipeline of new commercial opportunities, whether through entirely new customers, new categories within existing customers or significant NPD wins., • Strong commercial judgement and the ability to assess opportunities based on margin, volume, capacity, cost-to-serve and longer-term strategic value rather than revenue alone., • Experience leading major retailer tenders and complex customer negotiations covering areas such as pricing, cost-price increases, volumes, MOQs and trading terms., • Strong NPD and EPD experience, ideally within an own-label environment where retailer briefs and customer deadlines drive the development process; as well as strong creativity and innovation mindset., • Excellent project-management capability and experience coordinating multiple product launches and commercial projects simultaneously., • Extensive cross-functional experience across areas such as NPD, Technical, Operations, Supply Chain, Planning, Procurement, Category and Finance., • Strong commercial numeracy and confidence interpreting P&Ls, forecasts, customer data and category information to inform decisions., • The ability to build credible relationships with senior retailer stakeholders while also influencing and constructively challenging colleagues internally., • A resilient, highly organised and detail-focused approach, with the ability to manage changing priorities and remain effective when customer or operational challenges arise., • Commercial curiosity and strategic thinking – someone who naturally looks beyond today's account performance and asks where the next opportunity will come from., • Leadership potential and the ambition to take on broader responsibility beyond an individual customer portfolio

My client is seeking a Head of Finance & Compliance Manager to lead their financial operations and ensure regulatory compliance. This role is central to maintaining financial accuracy, strengthening client relationships, and safeguarding the firm’s adherence to legal and professional standards. You will act as the financial coordinator across the business, overseeing billing, reporting, compliance, and risk management. Key Responsibilities • Manage the full billing cycle, ensuring timely and accurate invoicing • Monitor payments and proactively follow up on outstanding balances • Maintain precise financial transaction records • Strengthen fee earner–client relationships through transparent financial communication Financial Reporting • Provide clear insight into the firm’s financial health • Produce reports that support strategic decision-making • Ensure compliance with legal accounting standards General Accounting Duties • Supervision and monitoring of the accounts function • Monitor income, expenditure, and budget adherence • Post monthly journals (accruals, prepayments, payroll) • Process VAT returns • Perform bank reconciliations • Manage payroll processing and PAYE/NI payments • Ensure compliance with accounting standards and regulatory requirements • Manage SAR audits and liaise with banks and HMRC • Support senior management with financial analysis and respond to partner/staff queries Compliance & Risk Management • Assist with compliance across SRA rules, GDPR, AML, COFA and other regulatory frameworks • Manage professional indemnity insurance and other firm-wide policies • Act as the primary contact for audits and regulatory reviews • Support fee earners with client onboarding and KYC processes About You • Strong experience in legal finance or professional services • Deep understanding of compliance frameworks (SRA, AML, GDPR) • Excellent communication and stakeholder management skills Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful

Financial Controller About the Role We are seeking an experienced and commercially minded Financial Controller to lead our finance function and play a key role in supporting the business's continued growth and success. Reporting to senior leadership, you will be responsible for the integrity of financial reporting, cash flow management, budgeting and forecasting, financial controls, and team leadership. This is an excellent opportunity for a qualified accountant who enjoys combining strong technical expertise with commercial insight and people management. The successful candidate will lead month-end and year-end processes, oversee Accounts Payable and Credit Control teams, drive process improvements, and provide strategic financial support across the organisation. Key Responsibilities Financial Reporting & Management Accounts Lead monthly, quarterly, and annual financial close processes. Ensure accurate and timely production of management accounts. Deliver meaningful financial analysis and commentary to senior management. Maintain compliance with accounting standards, internal controls, and company policies. Cash Flow & Working Capital Management Monitor and manage daily cash flow and liquidity. Prepare and maintain rolling cash flow forecasts. Drive improvements in working capital performance. Manage banking relationships and support funding requirements. Budgeting, Forecasting & Financial Planning Lead the annual budget and periodic forecasting processes. Partner with departmental leaders to monitor financial performance. Analyse variances and provide commercial recommendations. Support strategic decision-making through financial modelling and business analysis. Financial Controls, Compliance & Audit Maintain robust financial controls and governance frameworks. Coordinate external audits and statutory reporting requirements. Ensure compliance with tax, VAT, and regulatory obligations. Identify and implement process and system improvements. Team Leadership & Development Lead, mentor, and develop finance team members. Foster a high-performing, collaborative finance culture. Drive automation, reporting enhancements, and operational efficiencies. Support continuous professional development across the finance team. Credit Control Leadership Manage and develop the Credit Control function. Oversee debt collection strategies and customer account management. Minimise bad debt exposure through effective controls and processes. Ensure timely escalation and resolution of overdue accounts. Accounts Payable Leadership Oversee the Accounts Payable function and supplier payment processes. Ensure accurate invoice processing and approval workflows. Maintain strong supplier relationships. Strengthen controls across the purchase-to-pay cycle. About You You will be a proactive and commercially focused finance professional with strong leadership skills and a passion for driving continuous improvement. Qualifications Fully qualified accountant (ACA, ACCA, CIMA or equivalent). Degree in Accounting, Finance, Business, or a related discipline preferred. Strong knowledge of UK GAAP, IFRS, and financial reporting standards. Advanced Excel skills and experience using financial systems. Experience with ERP systems such as Sage 200, Microsoft Dynamics 365, or similar platforms is desirable. Experience Minimum 5–7 years' finance experience. At least 2–3 years in a senior finance leadership role such as Financial Controller, Finance Manager, Senior Management Accountant, or Assistant Financial Controller. Proven experience managing month-end and year-end close processes. Strong background in budgeting, forecasting, management reporting, and cash flow management. Demonstrable experience managing Accounts Payable and Credit Control teams. Experience leading audits, statutory compliance, and financial control improvements. Experience within a fast-paced or multi-entity environment is advantageous. Skills & Competencies Excellent leadership and people management skills. Strong analytical and problem-solving abilities. Exceptional attention to detail and accuracy. Ability to communicate financial information effectively to non-financial stakeholders. Strong organisational and time management skills. Commercially aware with a strong business partnering approach. Proactive mindset with a focus on process improvement and automation. What they Offer Competitive salary and benefits package. Opportunity to play a key role in a growing organisation. Collaborative and supportive working environment. Career development and progression opportunities. The chance to influence strategic decision-making and drive business performance

Compliance Manager We are recruiting on behalf of a well-established housing association for an experienced Compliance Manager to lead the delivery, assurance and continuous improvement of statutory compliance across a diverse residential portfolio. Reporting to the Head of Fire and Compliance, the Compliance Manager will provide operational leadership across all key compliance areas, including fire safety, asbestos, gas, electrical, legionella and water hygiene, lifts and mechanical systems. The role is responsible for ensuring that all properties remain safe, fully compliant and aligned with statutory, regulatory and organisational requirements. The postholder will lead a team of Compliance Coordinators and specialist compliance staff, overseeing contractor performance, compliance programmes, quality assurance and regulatory reporting. They will ensure that servicing, inspections, remedial works and planned compliance programmes are delivered on time, to the required standard and in accordance with relevant legislation and best practice. A key aspect of the role is providing assurance to senior leadership through performance reporting, compliance audits and risk management. The Compliance Manager will monitor compliance across the housing stock, manage third-party assurance inspections, oversee fire risk assessment actions, and drive service improvements that strengthen compliance performance and reduce organisational risk. The role also includes responsibility for procuring and managing compliance contractors, overseeing significant compliance budgets, ensuring value for money and maintaining robust governance and financial controls across all compliance workstreams. Working closely with Asset Management, Property Services and Housing teams, the Compliance Manager will use compliance data and performance insight to improve service delivery, support regulatory inspections and provide assurance that statutory obligations are consistently met. This is a senior operational leadership role that requires strong technical compliance knowledge, excellent contractor management skills and the ability to influence stakeholders across all levels of the organisation. The successful candidate will play a key role in delivering a safe, compliant and customer-focused property service across a substantial housing portfolio

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