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To deliver 2nd line technical support in a service desk environment supporting multiple clients, acting as an escalation point for other service desk engineers. Log and action all activity within the CRM system following established Service Desk procedures. Answer incoming calls to the Service Desk,

Blue Cross For Pets is seeking an IT Service Desk Analyst to join their Information Services team in Burford. Key responsibilities include troubleshooting, logging IT incidents, and ensuring user satisfaction. The role involves providing first and second line IT support, assisting over 1,000 colleag

Additional benefits include private medical insurance, life assurance, and enhanced maternity and paternity leave. A leading cloud services provider is seeking a Service Desk Engineer to join their team in London. The role focuses on providing excellent customer service while troubleshooting and res

This full-time position offers a fixed-term contract with various employee benefits. A Fire & Rescue Service in England is seeking an ICT Service Desk Technician. You will keep ICT services running smoothly by managing user technical issues, providing support both remotely and on-site, and ensuring

Zopa Bank is seeking a full-time IT Service Desk Support Engineer in their Canary Wharf office. Candidates should have experience in IT support, strong communication skills, and the ability to manage IT stock. The position offers opportunities for professional development and a diverse working envir

Are you ready to embark on an exhilarating journey the heart of Technology and Cyber Security support? At Air IT, we’re not just excited about the future – we’re shaping it. Strong troubleshooting abilities with Microsoft Office and Windows desktops. We celebrate diversity and are committed to

If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst. An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based s

IT Service Desk / Desktop Support / Technical Support. Follow IT security policies and best practices. Ability to work onsite and provide hands-on support.

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Hands‑on experience work

We’re recruiting on behalf of a growing IT services provider for an experienced 2nd Line Service Desk Consultant to join their technical support team. You’ll also collaborate closely with 1st and 3rd line teams, contribute to knowledge sharing within the service desk, and help support and mentor

Hayley Group in Halesowen seeks an IT Service Desk Supervisor to lead day-to-day operations and ensure high-quality IT support. Ideal candidates will have proven experience in an IT service desk role, strong knowledge of Microsoft environments, and skills with ITSM tools. The position offers competi

Waterstons Limited is seeking a passionate Service Desk Engineer dedicated to delivering exceptional customer experiences. This position requires a minimum of 2 years in the IT industry, a solid understanding of troubleshooting, and the ability to manage incidents effectively. In this hybrid role, y

We offer competitive benefits, a collaborative environment, and opportunities for growth within our expanding global presence. Ekco is seeking a Service Desk Engineer to join our Group IT team in the UK. Ideal candidates should have a passion for IT, basic experience with systems such as Microsoft A

The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices. This position offers a salary of £35,000 and focuses on maintaining effective IT systems with minimal disruptions. A leading recruitment firm seeks an experienced Desktop Support Engin

This is an exciting entry-level opportunity for individuals with a passion for computing, problem-solving, and a strong desire to build a career in IT. Reliable and punctual – demonstrates consistent punctuality and effectively establishes credibility with internal stakeholders and external client

A leading IT services provider in Greater London seeks a motivated Junior Service Desk Engineer to provide first-line technical support. This onsite role requires 1–2 years of experience, strong troubleshooting skills, and excellent communication abilities. The successful candidate will be respons

A leading recruitment consultancy is seeking an IT Service Desk Analyst – Tier 2 to deliver outstanding IT support. You will respond to incidents and manage requests, ensuring effective communication and adherence to Service Level Agreements. Responsibilities include resolving incidents promptly,

A leading IT service provider is seeking a Service Desk Analyst in Greater London. This position offers a dynamic environment with opportunities for learning and growth. Responsibilities include managing equipment inventory, monitoring tickets, and assisting users with technical problems.

A leading mobile industry association in Greater London seeks a Service Desk Analyst. The role requires a self-motivated individual with proven IT support experience, exceptional communication skills, and technical knowledge of laptops and mobile devices. As part of a global team, you'll manage firs

London Office - IT Service Desk Analyst 1 - Office based position (M, F, D). The Service Desk Analyst I will be providing excellent face to face customer service, can confidently follow instructions to deliver zero defect deployments, takes direction well, executes assigned project tasks on time, an

A reputable IT service provider in North-East Essex is seeking a Junior 1st Line IT Service Desk Analyst. This position is perfect for individuals eager to start their IT career and grow within a supportive environment. Applicants should be reliable, have a passion for IT, and possess good communica

Dept: MARITIME DIGITAL DELIVERY SERVICE, NAVY DIGITAL - SITE BASED IN PORTSMOUTH. The role of the support engineer is to work direct to the In-Service lead, supporting both logistics and service management whilst maintaining a close link with the Technical Team in their delivery of the capability an

The IT Service Desk Supervisor is responsible for leading the day‑to‑day operation of the Service Desk, ensuring high‑quality IT support across the business. Proven experience in an IT Service Desk or IT Support role, including supervisory or team‑lead responsibilities. Key responsibilities

A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis. Familiarity with ITIL practices; ITIL Foundation certification required. Experience providing 1st and 2nd line IT Service Desk support in a professional environment.

A global law firm is seeking an IT Service Desk Analyst to join their team in London. The role involves providing first-class IT support to colleagues internationally, working with various technologies including Microsoft 365 and legal applications. Ideal candidates have at least 12 months of IT sup

Deliver quick “lunch & learn” sessions to the Service Desk once every 8 weeks. Collaborate with vendors and mentor 1st and 2nd line colleagues; work closely with other technical specialists in the department. Company social events and competitions.

Junior entry level 1st Line IT Service Desk Analyst. They are looking for someone who is reliable, has a great attitude and a passion for IT. An established client of ours based in Essex are looking to hire a Junior 1st Line Service Desk Engineer.

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imaging hardware, swapping devices, and counting IT hardware inventory. Hands‑on experience workin

A leading kitchen appliance company in the United Kingdom is seeking a motivated Service Desk Analyst to join its Technology Services team. The company offers a competitive compensation package, employee discounts, and wellness benefits. The role involves being the first point of contact for IT issu

If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst. Previous experience in an MSP environment within IT support or service desk roles. We have a fantastic new job opportunity

This role offers opportunities for skill development and progression within the IT department, emphasizing a supportive and diverse work environment. Aston Martin Lagonda Limited in Gaydon, Warwickshire is searching for an entry-level Service Desk Analyst to provide first-line technical support. Suc

Previous service or support desk experience (either within an IT or Customer Service environment). We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high‑quality tools. Excellent i

A managed services provider is looking for an experienced IT Support Engineer / 1st Line Technical Support Service Desk Analyst to join their office-based team in Bristol. The position offers competitive salary, benefits, and clear opportunities for career progression. This role requires proficiency

A leading recruitment agency is seeking an experienced Desktop Engineer for a Further Education College in West Yorkshire. This full-time permanent role involves providing first point of contact technical support to staff and students, managing small IT projects, and maintaining IT equipment. This r

A leading software company in Telford seeks a Service Desk Engineer to provide IT support and helpdesk services. Ideal candidates will have customer service skills and a keen interest in IT. Full training is provided, and applicants can expect a supportive team environment and opportunities for care

This crucial role involves ensuring the smooth operation of IT services and delivering high-quality support to users. The ideal candidate has over 3 years of experience in end-user technical support across MAC and Windows environments, excels in customer service, and is familiar with desktop imaging

A leading fashion retail brand is looking for an IT Service Desk Engineer to provide essential 1st and 2nd level support for retail operations.

A leading recruitment agency is seeking an IT Service Desk Analyst located in Barrow-in-Furness. The successful candidate will have at least two years of experience in an IT service desk, providing 1st and 2nd line support. Opportunities for mentoring and team leadership are available, and excellent

This position involves providing IT support across hardware and software systems, managing issues, and collaborating with internal IT teams. Candidates should possess relevant IT certifications and experience with ITSM systems. Context Recruitment is seeking a proactive Service Desk Engineer for a p

This role offers an exciting opportunity to be a vital part of a dynamic IT environment. Our client is seeking a dedicated IT Service Desk professional to join their team. Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here.

A global manufacturer of advanced composites seeks an IT Service Desk Technician to serve as the central contact for IT incidents across the Group. The role includes benefits such as a competitive salary, employer pension contributions, and opportunities for volunteering. The position reports to the

A staffing agency is seeking a Service Desk Engineer for a 3 month contract in Central Birmingham. You will be part of a small IT team supporting approximately 2000 end-users across multiple sites. Responsibilities include providing technical support, handling service requests, and managing Active D

KEY REQUIREMENTS (any of the following roles will be accepted): IT Support Technician, Customer Service Agent, Technical Support Engineer, Customer Support Analyst, Service Desk Technician, First Line Support Engineer, Service Desk Analyst, Customer Service Advisor, Junior Tech Support Analyst, Trai

A technology solutions provider is seeking an IT Service Desk Analyst in Horsham. This role involves supporting and maintaining IT infrastructure, working on new systems, and conducting security activities. The position offers a full-time contract with a competitive salary in an engaging work enviro

Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues. You will communicate with clients via phone and email, ensuring timely resolution of incidents. A competitive compensation packa

A recruitment agency is seeking a dedicated IT Service Desk professional in the United Kingdom. The ideal candidate should have proven IT support experience and strong knowledge of IT systems. This full-time role involves providing first-line support for IT-related issues, troubleshooting hardware a

A leading IT services provider in the UK is seeking a personable Service Desk Analyst to join their Support Desk team. The ideal candidate will have a friendly demeanor and experience in IT support, ideally within the hospitality or retail sectors. This role involves diagnosing customer IT issues, m