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The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imaging hardware, swapping devices, and counting IT hardware inventory. Hands‑on experience workin

Responsibilities include delivering IT services on a rotating shift schedule, troubleshooting IT-related issues, and maintaining effective communication with users. A leading global IT service provider is looking for a Service Desk, Request Management Analyst to provide technical support for users.

It’s more hands‑on leadership, process improvement, client service, and helping shape how the service desk works as the business grows. Are you the kind of Service Desk Manager who wants to build something, not just inherit a process and keep it ticking over?. But honestly, this is as much about

Strong troubleshooting skills, with the ability to assess impact, urgency, and prioritise effectively. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. There may be another opportunity within McArthurGlen that is mo

Peregrine is looking for an IT Support Specialist to provide high-quality technical support to internal customers based in the United Kingdom, England, North East. Responsibilities include managing IT support calls, configuring new systems, and assisting with Windows 11 deployment. The position also

The role promises a supportive workplace with a generous benefits package, including a flexible holiday scheme and a commitment to continuous development. The candidate should have strong organizational skills, customer service experience, and knowledge of Microsoft Office, Windows Server, and ITSM

We work with governments, hospitals, police forces, housing providers, local authorities and more. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. To provide first line investigation

Key responsibilities include managing incidents, coordinating communication, and ensuring compliance with IT security policies. This position offers a dynamic work environment with opportunities for professional growth. Proactive Appointments is looking for a proactive IT Service Desk Analyst in the

Applicants should have ITIL certification, experience in a Service Desk environment, and strong problem-solving skills. The position is full-time based in London, offering opportunities for professional growth and exposure to diverse IT challenges. Ltd is seeking a Service Desk Support Analyst to pr

In this role, you will provide high-quality IT support through various channels while managing Service Desk tickets, assisting users with issues, and contributing to ongoing IT projects. Cripps is looking for a service-driven IT Service Desk Analyst to join their collaborative team in Greater London

As an IT Service Desk Analyst, you’ll provide frontline IT support while working closely with the wider IT Operations team to ensure systems, applications, and end‑user services run smoothly and securely. We’re working with a high-profile, world‑class sporting organisation based in Central L

A leading IT services provider in Greater London seeks a motivated Junior Service Desk Engineer to provide first-line technical support. This onsite role requires 1–2 years of experience, strong troubleshooting skills, and excellent communication abilities. The successful candidate will be respons

The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices. This position offers a salary of £35,000 and focuses on maintaining effective IT systems with minimal disruptions. A leading recruitment firm seeks an experienced Desktop Support Engin

The company offers a challenging position within an international environment, with opportunities for growth. A leading provider in wealth management software is seeking a First Line Client Service Desk Specialist in London or Birmingham. The role involves managing incidents and service requests, en

London Office - IT Service Desk Analyst 1 - Office based position (M, F, D). IT Department is seeking a Service Desk Analyst I to join the team. This position will report directly to the Regional Service Desk Team Lead.

A leading financial information services provider in London seeks a Service Desk Technician to manage IT incidents and requests. The position offers a hybrid work environment, continuous learning opportunities, and comprehensive health benefits. Candidates should have over 2 years of experience in I

Proven experience operating in an ITIL framework (essential)Strong understanding of IT infrastructure and technical diagnostic skills (essential)Proven experience in knowledge sharing and creating knowledge base articles (essential)Broad technical knowledge of PCs/peripherals and their architecture

The role involves overseeing the Service Desk ITSM service, managing a team, and collaborating with suppliers for hardware and software solutions. The position includes various employee benefits and continuous training opportunities. IT Support team across UK locations, ensuring seamless member expe

The position involves providing first and second line IT support across the Neptune business, maintaining accurate enquiry records, and participating in continuous service improvement initiatives. Candidates should have 1st and 2nd line support experience, familiarity with SQL and Hyper-V, and a bac

A leading IT support company in Greater London seeks a team leader to enhance client service and manage the onsite team effectively. Ideal candidates will have at least 2 years of management experience, strong communication skills, and technical knowledge in IT and IT support. The role involves desi

The IT Service Desk Manager will be responsible for overseeing PPC’s London-based IT support desk operations, ensuring exceptional service delivery to staff across the business. We are looking for an experienced and proactive IT Service Desk Manager to join our team and lead the day‑to‑day ope

SCG Midlands is seeking an experienced 1st Line IT Engineer to join their Service Desk team in Rotherham. The position offers various benefits, including career development opportunities and a pension scheme. The role involves providing customer support for all 1st line technical issues, managing se

Peaple Talent is partnered with a growing catering company that requires an IT Service Desk Analyst to provide first and second line support across the Neptune business, in person, by phone and by email during specified business hours. IT Service Desk Analyst — Swindon, Permanent – £30,000 per

This senior role involves leading IT operations, managing Service Leads, and ensuring high-quality IT support for education stakeholders. The role offers a salary of £40,000 per year along with 25 days vacation and additional benefits, including a pension and life insurance. ISR Recruitment Ltd is

Wavenet, a leading managed services provider in Trafford, is looking for a dedicated Service Desk Analyst. In this role, you will be the first point of contact for customer IT support, responsible for managing service requests, maintaining data, and ensuring outstanding service delivery. Candidates

The position offers a structured hybrid working pattern of three days on-site and two days remote. Ideal for someone wishing to build a career in IT within a collaborative environment. A leading electrical wholesaler in the UK seeks an IT Support professional to join their team in Durham.

Experience in a service desk, help desk, or IT support environment. Familiarity with ITIL principles or incident/change management processes. You’ll spend three days each week on‑site with the team, with the remaining time working remotely.

Experience in a service desk, help desk, or IT support environment. Technically literate with a genuine curiosity about how systems and applications work. Our Service Desk is the front line of IT at CEF.

You will own day-to-day operational performance, continuous improvement, and service governance, driving ticket quality, SLA achievement, incident reduction, customer satisfaction, and effective cross-functional coordination with NOC, Network Engineering, Field Services, Security, and Vendors. Deliv

The role requires proven experience in service desk operations within IT or telecom environments. Vorboss is seeking a Service Desk Manager to oversee the delivery and maintenance of IT and Network products. Enjoy benefits such as a share plan, pension scheme, and annual leave that increases with te

If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst. An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based s

As the IT Service Desk Engineer of UK & EMEA, you will be responsible for the end‑to‑end delivery of all IT services required to successfully open new retail stores across the UK and mainland Europe. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation,

Additional benefits include private medical insurance, life assurance, and enhanced maternity and paternity leave. A leading cloud services provider is seeking a Service Desk Engineer to join their team in London. The role focuses on providing excellent customer service while troubleshooting and res

Your Impact:*** Managing the full IT lifecycle from planning to post-opening stabilization* Ensure all IT deliverables are completed on time, within scope, and aligned to Go-Live and store opening dates* Oversee end-to-end testing of all store IT systems, coordinating with global teams, vendors, and

Ideal candidates should have a minimum diploma in IT and at least one year of end user support experience.

IT Service Desk / Desktop Support / Technical Support. Follow IT security policies and best practices. Ability to work onsite and provide hands-on support.

IT Service Desk Analyst in London to provide high-quality 1st line support across various platforms including Windows, Mac OS, and mobile devices. In this role, you will work closely with technical teams to ensure timely and effective service delivery. This position emphasizes a collaborative approa

This role emphasizes communication, problem-solving, and technical understanding, working closely with applications and the service desk team. The position offers a hybrid working pattern, requiring three days on-site each week, and involvement in a shift rota, including occasional Saturdays. A lead

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team. The ideal candidate will contribute to creating safer neighborhoods while maintaining professionalism and integrity. The salary range offered is competitive, ensuring that candidates

This crucial role involves ensuring the smooth operation of IT services and delivering high-quality support to users. The ideal candidate has over 3 years of experience in end-user technical support across MAC and Windows environments, excels in customer service, and is familiar with desktop imaging

Jisc is seeking an IT Service Desk Analyst to provide first line IT support for its Workplace IT service desk. Based in Manchester, the role involves delivering exceptional customer service, managing incoming tickets, diagnosing IT issues, and maintaining video conferencing equipment. The position i

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Work with the broader IT t

We are looking for a Infrastructure & IT Service Desk Manager to lead and continually improve core technology services, ensuring reliable, secure, and user-focused IT across the organisation. Reporting to the Associate Director of Technology, this role is responsible for ensuring the organisation’

We are looking for an experienced IT Service Desk Support Engineer with 2–5 years of experience in providing end-user support for Windows ecosystem, hardware, and software troubleshooting. Support Active Directory user management, antivirus, disk encryption, Citrix, and VPN connectivity. Experienc

Linnaeus is looking for an IT Service Desk Engineer to provide technical support for veterinary practices and referral hospitals. Responsibilities include managing service requests, delivering 1st and 2nd line support, and training users. Full UK driving licence needed, with benefits for a collabora

Investigo is recruiting IT Service Desk Analysts (Tier 1 & Tier 2) for a contract opportunity in York. In this role, you will be the first point of contact for IT incidents and requests, providing high-level support within a busy IT environment. Required skills include experience in Service Desk rol

If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst. Previous experience in an MSP environment within IT support or service desk roles. We have a fantastic new job opportunity

Norstella is seeking a Tech Lead for their Service Desk in London, responsible for overseeing L2 IT Operations across multiple time zones. The ideal candidate will have 5-8 years of IT Operations experience and 2-4 years in leadership, particularly with ServiceNow workflows and Entra ID administrati